BUILDBuilding the

intranet

OPTIMISE Optimising the

performance of the intranet

ANALYSEEngagement

analysis & benchmarking

BuildStrategy & Planning - Realisation

Diverse Clients

Consistently well

OptimisePeople - Content - Process - Technology

Engagement StrategyOptimise

AnalyseBenchmarking - Diagnostics

INTRANET ENGAGEMENT MODEL

Analyse

What is influencing our engagement?

Where are we performing well?

What can we do better?

What trends are emerging?

DiagnosticsAnalyse

1. Analyse– Benchmarking & Diagnostics

2. Analyse & Optimise– Benchmarking, Diagnostics & Consulting

3. Optimise guaranteed– Moving the engagement needle

4. Re-platform readiness– Benchmarking & diagnostics in preparation for

a platform upgrade