small business is not smb

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner Small Business is Not SMB Small and Medium Sized Business

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For the research Intel conducted, we discovered Small Business does not equal SMB. In this presentation, it shows the behavior differences between small and medium size companies (managed and unmanaged IT).

TRANSCRIPT

Page 1: Small Business is not SMB

www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

Small Business is Not

SMBS m a l l a n d M e d i u m S i z e d B u s i n e s s

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

SMBS m a l l a n d m e d i u m s i z e d b u s i n e s s

Many professionals lump Small and Medium Businesses into one category

( To separate SMBs from Large Enterprises )

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

On the Surface this division appears to Make Sense...

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

But is this grouping truly valid?

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

asked it, too.

Good Question!

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To answer this, Intel conducted 61 in-depth interviews with small and medium sized businesses (with & without IT) in 3 countries:

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U S A I N D I A C H I N A

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

The differences were significant.

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

Small Business(Without IT)

Medium Business(With IT)

IT Environment

Purchase Behavior

Product Preference

Technology Recomendations

Business Operation-Oriented

IT Project-Oriented

Reactive Proactive

Price-Conscious Brand-Conscious

External Vendor Recommendations

Internal Team Debate & External Vendor Recommendation

Page 9: Small Business is not SMB

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

Small Business(Without IT)

Medium Business(With IT)

Funding/Budget

Purchase Channel

PC/Server Refresh Cycle

Security

Unplanned Planned

Relies Mostly on Retail Outlets, Also Leverages Trusted

Vendors

Relies More on Trusted Vendors

Keeps Devices or PC Until They Break

Informal Refresh Cycle

Self-Rated as ‘HIGH’ But Little Actual

Spending to Address it

Makes an Effort to Address Security

Concern

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Employee size and presence of IT play a key factor in infrastructure and technology needs

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=

Employee size < 20 is very different than that of employee size > 100

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

Lumping small business and medium business into one segment obscures the real differences between them and often inflates the true small-business potential.

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

We changed our strategy

Small Business Strategy Enterprise Strategy( Medium & Large Business )

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www.pamdidner.com | gplus.to/pamdidner | @pamdidner | facebook.com/PamDidner

How does your company treat

SMB?