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TRANSCRIPT
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PART 1 :
EXECUTIVE SUMMARY
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EXECUTIVE SUMMARY
Tupperware began operations in 1946 andmanufactures and markets consumer products
for the home under the brand nameTupperware.
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PART 2 :
SITUATION ANALYSIS
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SITUATION ANALYSIS
Tupperware Corporation, a $1.1 billion multinationcompany, is one of the worlds leading direct sellingcompanies, with nearly one million independent sales
people bringing Tupperwares product to life in morethan 100 companies.
The company is uniquely run, in that its product is notavailable at stores like its competitors. Tupperware
was originally brought to fame by selling its product inconsumer`s homes via demonstrations.
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MARKET SUMMARY
Tupperware consumers are generally targeted aseducated with above average disposable income.
Young professional families lead the customer base.
Because they prefer the ease and convenience ofshopping from home, rather than venturing out to thestores to make their purchases.
These are people who are managing their timeintelligently by purchasing their product quickly, easilyand in most cases, at best cost.
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TARGET MARKET (cont.)
1) Geographic
Area: Shah Alam
Size of city population: 671 282
2) Behavioral
User status: Regular usage
Attitude towards the product: Tupperware productswork to make your kitchen more organized and easierto maintain.
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TARGET MARKET
3) Demographics
Income : Under RM500 RM10000 and over.
Sex : Female Age: 18 to 45 or over.
Family size : 1,2,3-4,5 or more.
Family life cycle : young, single and married.
Occupation: students, working women and housewives. Social class: Middle and lower class people
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MARKET NEED
1) Health and SafetyAll Tupperware products are made from safe, non-toxic, non-carcinogenic
materials, thus they do not release harmful chemicals to food or liquid contents.
2) High QualityTupperware is also very famous for its Dry Storage products with their air tightseals.
3) Lifetime WarrantyThe Tupperware products carry a lifetime guarantee. Any damaged product
(cracks or breaks) could be replaced same/similar new Tupperware productfrom any place in the world.
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MARKET TREND
1) Environment Friendly
2) Color Safe
3) Microwave Safe
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MARKET GROWTH
Tupperware currently has 5% organic growth and 3% growthfrom mergers and acquisitions (Tupperware, 2010).
Tupperware is good at developing, recruiting, and acquiring
companies and products that are successful and increase theirbottom line, the company must continually find ways tostrengthen these numbers.
The company must be vigilant about threats and weaknesses,must take full advantage of its strengths and opportunities, and
must maintain the notion that the market is constantly evolving,or risk losing market share to its competition.
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SWOT ANALYSIS (cont.)
Strengths High level of brand recognition
Ability to take advantage of negative correlation withrespect to the ability to recruit new salesprofessionals in economic recessions.
Decreased risk and leverage within selling and
administrative costs due to sales commissions toindependent professionals varying highly with sales.
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SWOT ANALYSIS (cont.)
Weaknesses Low differentiation between products in the Housewives
and Specialties Market. High costs to create a beauty product that is highly
differentiated, though marketing costs are reducedusing the current sales model.
Declining brand identity despite high levels ofrecognition.
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SWOT ANALYSIS (cont.)
Opportunities Expand sales network and increase penetration in
emerging markets, such as Petaling Jaya and Kajang. Enhance sustainability goals and capitalize on buyer
preferences for greenproducts by marketing productsconstructed with sustainable materials such as bamboo orrecycled paper (Tupperware Brands).
Increase brand identity and profitability by followingthrough on mission to keep Tupperware productsinnovative.
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SWOT ANALYSIS
Threats Relatively easy for customers to switch brands.
Competition from retail and online rivals. Weak Barriers to Entry
With relatively low levels of government regulation, start up costs, and proprietary
value, it is easy for a small firm to enter the marketplace and market a competingproduct.
Strong Degree of RivalryThere is considerable rivalry among all ofTupperwares brands, especially among
the original Tupperware.
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PRODUCT OFFERING
Water container
Babies' needs
Picnic and portable lunchboxes range
Dry Food storage Wet food storage
Food preparation
Kitchen helper
Refrigerator Storage Freezer Storage
Microwave
Stainless Steel Cookware and kitchen utensils
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KEYS TO SUCCESS
High level of brand recognition
Expertise employing a direct sales channel of
distribution in which it utilizes an independentsales team
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CRITICAL ISSUE
Making profits from the new markets thecompany is trying to penetrate
Creating and launching new products tocompete in different segments of the beautybusiness.
Maintaining and increasing brand identity, as
well as continuing to be one of the top directsales companies, is a challenge thatTupperware will always have.
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PART 3:
MARKETING STRATEGY
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MARKETING STRATEGY
Marketing strategy is a process that can allow
an organization to concentrate its limited
resources on the greatest opportunities to
increase sales and achieve a sustainablecompetitive advantage
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MISSION
Tupperware mission is to be the premier global direct sellerinnovative, premium products by providing:
Our customer with high quality innovative productsbrought to them through an informative and entertainingselling situation.
Our independent sales force with a pathway for personaldevelopment and a significant earning opportunity.
Our associates an opportunity to develop and utilize theirtalents and skills and to be recognized and rewarded forit.
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MARKETING OBJECTIVES
a) Obtain a minimum of 100 regular customersat our kiosk in Giant, Shah Alam in the first
year of operation.b) To promote repeat buying among existing
customers.
c) Experience an increase in direct customers
who are turned into long term customers.
d) Build customer loyalty.
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FINANCIAL OBJECTIVE
Our financial objectives will be:
a) Maintain a significant income of RM3,000 permonth that can covers our expenses (kioskrental)
b) Achieve first year sales to be promoted to StarConsultant rank.
d) Increase sales by 200% by the end of year
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TARGET MARKET
Our ideal customer is between the ages of 18 and 45, and canbe segmented into three target population:
a) Individuals
Group of people either students, professionals who work closeto Giant, Shah Alam and shoppers with income groupbetween RM1,500 RM3,000
b) Families
Group of people either relatives, friends and neighbors.
c) Online customers
Represent a growing population of Internet users.
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POSITIONING
Tupperware has position its products as a highquality wares helping in leading active and healthylives. The positing themselves as:
Top quality and finishing Healthy living World Standard
Loyalty Environment Friendly
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MARKETING MIX
a) Pricing:This will be based on catalogue price,promotion price and member price.
b) Distribution:i- Kiosk Giant, Shah Alamii- Residenceiii- Social media
c) Promotion:Push and pull promotional strategy
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STRATEGY
i- Open kiosk
Location: Giant, Shah Alam.
Hire 1 assistant
ii- Party Plan Method
Invite families, friends, neighbors and officemate andorganizing creative theme parties.
Explain and show our guest alternative uses to the productsand make them understand the value
Example: Mothers Day, Themed Birthday Party, Must HaveKitchen Gadgets Party!
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STRATEGY (cont)
iii- Offer Installment scheme with zero interest to our closestfriends and families
iv - SMS blaster easy tools to send personalized bulk SMS to our clients.
ideal for sending out announcements, information andmarketing campaigns to hundreds or even to thousands inan instant.
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STRATEGY (cont)
v. Social Network Medium
Create own Website and Facebookfan page andTwitter.
- Allow visitors to share the experience of Tupperwarelifestyle, delicious recipes, health tips and smart, simplesolutions to improve the consumers' life when usingTupperware products