Slide 1Children & Young People’s Services

VOSCUR CYP Network - 22nd May 2013

Jan Pritchard : CYPS – Learning Partnerships. Networked Learning AdviserBetty Birt : CYPS – Family Intervention Team Supervisor (South Bristol)

“Bristol’s children, young people and families grow up in strong communities and are well supported to enjoy their lives, to learn

and to develop to have successful futures.”

Change in Children & Young People’s Services

Slide 2Children First

“Let’s start at the very beginning. A very

good place to start…”

But if you don’t mind…

Slide 3Children First

Thank you for inviting me this morning.

Please feel free to contact me by email:

jan.pritchard@bristol.gov.uk

or by phone: 07825860075

Please remember if you have a concern about a child or young person in the South or East Central area please follow current procedures

If in the North area please contact First Response on the existing Ridingleaze number (North test phase)

May 2013

And finally…

Slide 4Children First

We know there are many things that are good about what has

happened in the past

However…

Too many ways to access services Pathways to services have not been clear Not always targeted on the greatest need Not enough shared information to enable

understanding of need Families have had to tell us things a

number of times Families want a more consistent and

more coordinated approach

Why do we need to change?

Slide 5Children First

1Universal / Mainstream

achieving expected outcomes

2Additional

needs

3Multiple complex

needs

4Intensive specialist

help

Resources

Dem

and

The triangle of need

Slide 6Children First

Varied Menu of Activities

Parenting Support

Swift and Easy Access

Childcare

Community Access

Extended services funding delegatedto schools plus Pupil Premium and Sports Premium

Extended services

Slide 7Children First

Take a few minutes to talk with the person next to you

What do you know about “ First Response”

…anything or nothing?

First Response

Slide 8Children First

A new citywide First Response Team - the contact point for: anyone who has a concern about a child or when there is a request for help in meeting a child’s needs.

Co located in a police building on Feeder Road in the city centre.

When someone contacts with a concern about a child/young person the team will complete a “Request For Help Form” over the phone.

The team will gather further intelligence about what is currently known (including police and health).

The team will make a judgement about who should be dealing with the issue and allocate the case.

e.g. Is it the area based Early Help Team? Is it Social Care? Is it the Disabled Children and Young Adult Service etc?

They will inform the referrer about what is going to happen next…

Citywide First Response

Slide 9Children First

All information was taken clearly. It really was a ‘First Response’.

I had a phone call back the following day explaining the outcome. I felt reassured that the concern was being dealt with.

Badock’s Wood Children CentreI phoned First Response. Within 30 minutes they called back to let me know the outcome of what they discussed….

They were appropriate with their response. I was really impressed with the speed.

Henbury School

Some positive feedback about First Response

Slide 10Children First

Take a few minutes to talk with the person next to you

What do you know about area based “Early Help teams” …anything or nothing?

Area based Early Help teams

Slide 11Children First

CYPS will directly employ three small coordinating teams, one in each area, who will receive requests for early help from the First Response Team.

These small coordinating teams will actively manage cases and specifically allocate each case it to someone in a service/agency. They will also track cases.

These coordinating teams will work with multi-disciplinary engagement workers asking them to work with named children and families e.g. Family Intervention Team Workers, Bristol Youth Links Workers, Children’s Centre

Workers, Voluntary and Community group workers or an Engagement Worker from Action for Children or Banardos (replacement CAF Workers)

These teams will be known as area Early Help Teams

It the North area test there is a meeting each Thursday morning to work collaboratively on “stuck” cases

The three area based Early Help teams

Slide 12Children First

Integrated Family Support

Contracts have been awarded to:

Action for Children for North and East Central

Barnardo's in the South

This ensures the good practice of the CAF will be built upon:

more direct work with children, young people and families and

less time and expense being spent on panel discussions.

Slide 13Children First

Schools & Academies

P.V.IOrganisations

Integrated Family Support

Police

Health

Bristol Youth Links

Family InterventionTeam

Children’s Centres

Social Care

Area Based Early Help Coordinators

The Early Help team…

Slide 14Children First

Take a few minutes to talk with the person next to you

What do you know about the “Single Assessment Framework” …anything or nothing?

Single Assessment Framework (SAF)

Slide 15Children First

Over time the SAF will replace a current multiplicity of assessments so that families do not have to repeat information.

(e.g. CAF, social care initial and core assessments etc )

All professionals and practitioners working with the family share appropriate knowledge.

The SAF begins with a Request for Help, setting out the issues, what has already been tried and identifying the strengths within the family as well as the concerns.

A “Lead Professional” is identified who leads on the assessment to provide:

support to the child and family act as an advocate and coordinate the delivery of support services

Single Assessment Framework (SAF)

Slide 16Children First

Services that lead on Child Protection or if the cases require social care intervention

Anyone who has a concern about a child/young person, or needs some help in relation to a child or young person, contacts the city wide First Response Team

Services that can assess and meet family support needs e.g. area based Early Help Team

First Response Team(Multi Agency Team)

They complete the “request for help form, gather further intelligence and make a decision based upon need

Agencies, Professionals, Staff may be asked to Completing Single Assessment (SAF)

Priority A/B Priority B/C

Summary flowchart

Slide 17Children First

Summary – what are the key changes?

A clear, actively managed pathway for how people access services and how they are assessed:

• Citywide First Response Team – contact point for anyone who has concern about a child. The First Response Team will manage “Requests for help” and decide who should take the next step.

• Area based Early Help Team - for anyone assessed as needing early help by the First Response Team. This team includes Integrated Family Support and Family Intervention Team.

• Single Assessment Framework - replacing several existing assessments. Starts with a “Request for Help” which will inform the “Single Assessment” leading to a coordinated pathway of support for the child and family

Slide 18Children First

Thank you for inviting me this morning.

Please feel free to contact me by email:

jan.pritchard@bristol.gov.uk

or by phone: 07825860075

Please remember if you have a concern about a child or young person in the South or East Central area please follow current procedures

If in the North area please contact First Response on the existing Ridingleaze number (North test phase)

May 2013

And finally…

Slide 19Children First

BRISTOL

FAMILY INTERVENTION TEAM

Betty Birt

Slide 20Children First

• 120,000 families nationally

• 1355 families in Bristol

• Three criteria• Anti-Social Behaviour or Youth Crime• Educational Absence• Unemployment

• Local Criteria to be discussed

National picture

Slide 21Children First

•Reduce ASB by 60% or Youth Crime by 33%

•Improve educational attendance so it is more than 85%

•Return to work

The criteria

Slide 22Children First

• To embed true partnership working using a team around a family approach.

Our vision

Slide 23Children First

HealthEducation

Adult social care

Early years Youth

services

Parenting services

Specialist voluntary services

FAMILY

Housing

Children’s social care

Children’s Centres

Police

The team around the family model

Slide 24Children First

8 key workers1 x Admin

North

Team Supervisor

East /Central South

Team SupervisorTeam Supervisor

7 key workers1 x Admin

10 key workers1 x Admin

Deliver holistic - problem solving -outcomes based approach

Key workers start 11 March 2013 for 2 years

Three area-based Family Intervention Teams

co-located with other colleagues working with children and families

Slide 25Children First

By contacting area Family Intervention Team. (North – contact First Response)

(East/Central and South – contact Supervisor in that team - details on last slide)

Referral routes

Slide 26Children First

Jenny Streader-Goffman (North)· Office: 0117 9223415· Mobile: 07584581226Email: Jenny.streader-goffman@bristol.gov.uk

Betty Birt (South)· Office: 0117 92-24744· Mobile: 07824086845Email: betty.birt@bristol.gov.uk

Amanda Delaney (East Central)· Office: 0117 3525158· Mobile: 07795446344Email: amanda.delaney@bristol.gov.uk

Contact details for the Family Intervention Teams