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SITSI ® RESEARCH: CLOUD COMPUTING & INFRASTRUCTURE

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Page 1: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

SITSI® RESEARCH:CLOUD COMPUTING & INFRASTRUCTURE

Page 2: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

What is SITSI®?The most comprehensive research platform on software and IT services since 1992

2019 SITSI® – Cloud & infrastructure2

50% of the top 50 IT providers use SITSI®

3k

7k

65k

300k

documents

active users

data points

annual downloads

SITSI® statistics

Planning & budget

Country reports

Vendor rankings

Vendor profiles

Trackers & databases

Market figures

Page 3: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 20192019 SITSI® – Cloud & infrastructure3

Grow your understanding of software, IT services and digital markets…

SITSI® stands for "Software and IT ServicesIndustry" and is the umbrella brand for all off-the-shelf studies published by market researchand consulting firm teknowlogy Group for theIT vendor community.

…with the most comprehensive research portal…

• 500 vendor profiles• 500 market reports• Over 65k data points in

1,000 datamarts• Over 10,000 deals and projects• Published/updated every year

How you can profit from SITSI®

SITSI® helps you understand thechanges in your environment, seizeopportunities, formulate crucialbusiness strategies and take theright investment decisions.

…which helps you take action today.

Ta k e a g l i m p s e a t t h e S I T S I ® l i b r a r y

Page 4: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 20192019 SITSI® – Cloud & infrastructure4

Vendor data & profiles

Vendor benchmarks & RADARs

Market volumes & forecasts

IT rates database

Market reports

Deal & IT budgettrackers

The SITSI® research libraryA SITSI® membership gives you access to over 3,000 documents

Page 5: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Our research covers over 30 countries, representing 95% of global IT expenditure

* Only market figures and forecasts

Australia*China*India*

Japan*Rest of Asia Pacific*

South Africa*Middle East*

Rest of Africa*

USACanada*Brazil*

Mexico*Rest of Latin America*

Middle East & Africa

Asia Pacific

Western Europe

Eastern Europe Americas

Czech RepublicHungaryPoland

RomaniaRussia

SlovakiaTurkey

Rest of Eastern Europe*

2019 SITSI® – Cloud & infrastructure5

AustriaBelgiumDenmarkFinlandFrance

GermanyItaly

Netherlands

NorwaySpain

SwedenSwitzerland

UKRest of W. Europe*

Page 6: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

20+ products, 9 vertical sectors

2019 SITSI® – Cloud & infrastructure6

VERTICAL SECTORS

InsuranceManu-facturing Banking Public

SectorRetail &

WholesaleTelecom Utilities Services &Consumers Transport

IT MARKET

SOFTWARE PRODUCTS

HARDWARE

IT SERVICES

SOFTWARE & IT SERVICES (SITS)

Infrastructure Software &Platforms

ApplicationSoftwareProducts

Horizontal Business Applications

(incl. BI)

Technical Applications

Operating Systems

Network, System, Storage and Security

Management (N3SM)

Office, Content & Collaboration Application-related

Project Services2

Application Management

Middleware

VerticalBusiness Applications

Infrastructure Support Services1

Infrastructure-related Project Services2

Infrastructure Outsourcing

Services3

N3SM & Middleware

Office, Content & Collaboration

Infrastructure-RelatedServices

Application-RelatedServices

BusinessProcess

OutsourcingSaaS

1 Hardware Maintenance; Field Services and Services Desk2 Consulting; Systems Integration; Training3 End-user Devices Outsourcing; Data Center Outsourcing & Hosting; Managed Data Center Services; Public IaaS/PaaS

Horizontal Business Applications

Vertical Applications

Page 7: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Dig i ta l CX& In ternet o f Th ings

Digital Customer Experience

Digital factoryConnected vehicles

Smart transportSmart home & buildings

Smart energy & resourcesDigital healthDigital finance

Digital government & smart citiesSmart retail & CPG

Digital telco, media & services

Publications 2019: 30+ market reports20+ vendor profiles

Our key expertise

2019 SITSI® – Cloud & infrastructure7

For each of the topics shown above, teknowlogy publishes market reports, vendor profiles, detailed market figures, vendorrankings at worldwide and local levels, and much more. Explore by topic area or select specific regions or countries using theSITSI® advanced search function.

BusinessAppl icat ions-Related

Serv ices

Business applications-related C&SI (SAP, Oracle, MS Dynamics, Salesforce)

- - -SAP-related services

Publications 2019: 20+ market reports10+ vendor profiles

Cloud & In f rast ructure

Cloud-related C&SI, AM

IaaS

PaaS

SaaS

Managed cloud

Publications 2019: 20+ market reports15+ vendor profiles

Art i f ic ia l In te l l igence, BI &

Analyt ics

Artificial intelligence

Business intelligence

Big data

Real-time analytics/ in-memory

Publications 2019: 20+ market reports15+ vendor profiles

CyberSecur i ty

Governance

Content & application security

ID & access management

Infrastructure security

Publications 2019: 15+ market reports10+ vendor profiles

Page 8: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Our SITSI® research on cloud computing & infrastructure

Page 9: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Cloud computing is another milestone in ICT, just as mainframe and client/server concepts were, and reflects the shift indemand from a changing economy for a globalized, flexible and network-oriented ecosystem.

2019 SITSI® – Cloud & infrastructure9

teknowlogy analyzes all types of cloud computing: IaaS, PaaS, SaaSand related services (consulting & SI, managed services), as well aspublic and private cloud.

We offer strategic support for cloud & infrastructure vendors andIT organizations with both our research and our strategicconsulting offerings.

Page 10: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Our 2019 research agenda (1/2)

2019 SITSI® – Cloud & infrastructure10

• Cloud & Security• IaaS/PaaS adoption by

verticals• SaaS Platforms• DevOps• AI & Cloud• Containers• Open-Source• Quantum Computing• SAP on Cloud• Multi-Cloud• Edge Computing• Hybrid CloudQ

ualit

ativ

e re

sear

ch

• Accenture• Alibaba• Amazon Web

Services (AWS)• Atos• Box• Fujitsu• Google• HCL Technologies• IBM• Infosys• Microsoft

• NTT Com• Oracle• Salesforce• SAP• ServiceNow• TCS (Tata

Consultancy Services)

• T-Systems/ Deutsche Telekom

• Tech Mahindra• Wipro

Reports Vendor profiles

Page 11: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Our 2019 research agenda (2/2)

2019 SITSI® – Cloud & infrastructure11

Qua

ntita

tive

rese

arch

All Countries & Regions• Infrastructure as a Service

(IaaS) and Managed Services by Segments

• Software as a Service (SaaS) by Segments*

• Cloud-related Consulting, SI and AM by Segments

• Cloud - Public, Hosted & Managed by Segments

• Software as a Service (SaaS) by Vertical Sectors*

DE, FR, UK, EMEA, worldwide• Cloud-related Consulting &

Systems Integration (C&SI)• Infrastructure as a Service

(IaaS)• Software as a Service

(SaaS)*

Market figures* Part of SITSI Classic

Vendor rankings

Page 12: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Key expertise reports/covered topics

201912

• ERP• CRM/Digital CX• SRM• SCM• HCM• Application Platforms & PaaS• LoB solutions and business

networks• Ecosystems

Business applications-related servicesCyber security

AI, BI & analytics

• Cloud & security• IaaS/PaaS adoption by verticals• SaaS Platforms• DevOps• AI & cloud• Containers• Open-source• Quantum computing

• Cyber security in the automotive sector; in digital finance; in healthcare; in utilities

• SOC/integrated security environments• Managed security• Containers; micro-apps; DevSecOps; APIs• Endpoint security/digital workplace• Cyber risk management; cyber insurance; risk

notation agencies

• BI Survey: key results and best practices• Advanced & predictive analytics• Artificial intelligence: its impacts on the

various industries; bots and RPA; open-source AI solutions; status quo/outlook in France, UK, Germany; AI in business applications

• SAP on cloud• Multi-cloud• Edge computing• Hybrid cloud

• A focus on the “Big Four”: SAP, Oracle, Microsoft, Salesforce

• Analysis of vendor portfolios and user strategies

• Deep dive into SAP-related services: SAP S/4HANA, SAP cloud applications, SAP HANA-related services, SAP Cloud Platform, SAP Leonardo

• Connected car• Digital ecosystems• Digital health/AI, AR, VR• Digital twin, digital factory• Digital workplace• Edge computing & operating systems• IoT & C&SI provider landscape• Predictive maintenance• Smart banking/cashless society/PSD2

• Smart energy & resources• Smart home & buildings• Smart retail & CPG• Smart transport• 3D printing

Cloud & Infrastructure

Digital CX & IoT

Page 13: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Definition, segmentation and methodology

2019 SITSI® – Cloud & infrastructure13

Page 14: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Our methodology and segmentation allow us toproduce reports that are highly regarded for boththeir detail and their critical reviews of the leadingsoftware and IT services companies. Find outmore on how we gather our insights and produceour reports.

SITSI®methodology

Detailed segmentation

R E A D M O R E

Definition and segmentation

2019 SITSI® – Cloud & infrastructure14

R E A D M O R E

Page 15: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Our unique bottom-up approach enables

us to provide a granular and reliable

market view.

SITSI® research methodologyIn-depth analysis of local markets is at the heart of our research and results in the teknowlogy reference model:

2019 SITSI® – Cloud & infrastructure15

Thousands of face-to-face interviews with IT users and IT providers

Our efficient research experts create more than a hundred surveys each year

teknowlogy’s knowledge databases Informal knowledge sharingbetween teknowlogy experts

Macro-economic data set and multi-dimensional correlation patterns 40+ years of consulting projects

Page 16: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

C X P G R O U P

From ad-hoc inquiry calls to small customanalyses, from speaking engagements tostrategic workshops

• Additional market or competitive insights • Adaptation of our market and vendor data to your

own portfolio elements or market segmentation

• Input and opinion to feed your strategy & positioning discussions

• Keynotes for your customers or kick-off presentations for your teams

• Speed, agility and proximity – you will have our full commitment

• Every quarter (or upon request) we provide an overview of your analyst access issues addressed, the days used, and the balance of retainer time remaining.

• Retainer time is not required for simple questions or clarification of information in published reports – this type of inquiry is handled at no expense.

Analyst access

Sometimes our clients need intelligence beyond what is available in our SITSI®repository.

That’s when simple, direct and flexible access to our experts comes into play.

Page 17: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

Our consulting services

Our services are tailored to your specific needs and are based on more than 40 years of market insight and experienceas well as current market data from our SITSI® research library.

Strengthen your sales pitch and develop the right growth strategy using our consultancy services

F i n d o u t m o r e a b o u t o u r c o n s u l t i n g s e r v i c e s

Page 18: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

© CXP SAS 2019

The leading European research and consulting firm for business

software, IT services and digital transformation

Bucharest – Darmstadt –Hamburg – London –Munich – New York – Paris

RESEARCH CONSULTING EVENTS

About us

2019 SITSI® – Cloud & infrastructure18

Page 19: SITSI Cluster presentation Cloud infrastructure · 2019-06-05 · USA Canada* Brazil* Mexico* Rest of Latin America* Middle East & Africa Asia Pacific Western Europe Eastern Europe

Contact

teknowlogy Group

Holzstr. 2680469 Munich, Germany

Phone: +49 (0)89 23 23 68 0Email: [email protected]

www: www.sitsi.com

Christophe ChâlonsSenior Vice PresidentHead of Research & Chief Analyst+49 89 23 23 68 [email protected]

Christine OsianderSITSI® Customer Support+49 89 23 23 68 [email protected]

Karsten LeclerquePrincipal ConsultantOutsourcing & Cloud+49 89 23 23 68 [email protected]

Daniella CampbellVice President Head of Sales DACH+49 152 58 97 10 [email protected]