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SITSI® RESEARCH:CLOUD COMPUTING & INFRASTRUCTURE
© CXP SAS 2019
What is SITSI®?The most comprehensive research platform on software and IT services since 1992
2019 SITSI® – Cloud & infrastructure2
50% of the top 50 IT providers use SITSI®
3k
7k
65k
300k
documents
active users
data points
annual downloads
SITSI® statistics
Planning & budget
Country reports
Vendor rankings
Vendor profiles
Trackers & databases
Market figures
© CXP SAS 20192019 SITSI® – Cloud & infrastructure3
Grow your understanding of software, IT services and digital markets…
SITSI® stands for "Software and IT ServicesIndustry" and is the umbrella brand for all off-the-shelf studies published by market researchand consulting firm teknowlogy Group for theIT vendor community.
…with the most comprehensive research portal…
• 500 vendor profiles• 500 market reports• Over 65k data points in
1,000 datamarts• Over 10,000 deals and projects• Published/updated every year
How you can profit from SITSI®
SITSI® helps you understand thechanges in your environment, seizeopportunities, formulate crucialbusiness strategies and take theright investment decisions.
…which helps you take action today.
Ta k e a g l i m p s e a t t h e S I T S I ® l i b r a r y
© CXP SAS 20192019 SITSI® – Cloud & infrastructure4
Vendor data & profiles
Vendor benchmarks & RADARs
Market volumes & forecasts
IT rates database
Market reports
Deal & IT budgettrackers
The SITSI® research libraryA SITSI® membership gives you access to over 3,000 documents
© CXP SAS 2019
Our research covers over 30 countries, representing 95% of global IT expenditure
* Only market figures and forecasts
Australia*China*India*
Japan*Rest of Asia Pacific*
South Africa*Middle East*
Rest of Africa*
USACanada*Brazil*
Mexico*Rest of Latin America*
Middle East & Africa
Asia Pacific
Western Europe
Eastern Europe Americas
Czech RepublicHungaryPoland
RomaniaRussia
SlovakiaTurkey
Rest of Eastern Europe*
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AustriaBelgiumDenmarkFinlandFrance
GermanyItaly
Netherlands
NorwaySpain
SwedenSwitzerland
UKRest of W. Europe*
© CXP SAS 2019
20+ products, 9 vertical sectors
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VERTICAL SECTORS
InsuranceManu-facturing Banking Public
SectorRetail &
WholesaleTelecom Utilities Services &Consumers Transport
IT MARKET
SOFTWARE PRODUCTS
HARDWARE
IT SERVICES
SOFTWARE & IT SERVICES (SITS)
Infrastructure Software &Platforms
ApplicationSoftwareProducts
Horizontal Business Applications
(incl. BI)
Technical Applications
Operating Systems
Network, System, Storage and Security
Management (N3SM)
Office, Content & Collaboration Application-related
Project Services2
Application Management
Middleware
VerticalBusiness Applications
Infrastructure Support Services1
Infrastructure-related Project Services2
Infrastructure Outsourcing
Services3
N3SM & Middleware
Office, Content & Collaboration
Infrastructure-RelatedServices
Application-RelatedServices
BusinessProcess
OutsourcingSaaS
1 Hardware Maintenance; Field Services and Services Desk2 Consulting; Systems Integration; Training3 End-user Devices Outsourcing; Data Center Outsourcing & Hosting; Managed Data Center Services; Public IaaS/PaaS
Horizontal Business Applications
Vertical Applications
© CXP SAS 2019
Dig i ta l CX& In ternet o f Th ings
Digital Customer Experience
Digital factoryConnected vehicles
Smart transportSmart home & buildings
Smart energy & resourcesDigital healthDigital finance
Digital government & smart citiesSmart retail & CPG
Digital telco, media & services
Publications 2019: 30+ market reports20+ vendor profiles
Our key expertise
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For each of the topics shown above, teknowlogy publishes market reports, vendor profiles, detailed market figures, vendorrankings at worldwide and local levels, and much more. Explore by topic area or select specific regions or countries using theSITSI® advanced search function.
BusinessAppl icat ions-Related
Serv ices
Business applications-related C&SI (SAP, Oracle, MS Dynamics, Salesforce)
- - -SAP-related services
Publications 2019: 20+ market reports10+ vendor profiles
Cloud & In f rast ructure
Cloud-related C&SI, AM
IaaS
PaaS
SaaS
Managed cloud
Publications 2019: 20+ market reports15+ vendor profiles
Art i f ic ia l In te l l igence, BI &
Analyt ics
Artificial intelligence
Business intelligence
Big data
Real-time analytics/ in-memory
Publications 2019: 20+ market reports15+ vendor profiles
CyberSecur i ty
Governance
Content & application security
ID & access management
Infrastructure security
Publications 2019: 15+ market reports10+ vendor profiles
© CXP SAS 2019
Our SITSI® research on cloud computing & infrastructure
© CXP SAS 2019
Cloud computing is another milestone in ICT, just as mainframe and client/server concepts were, and reflects the shift indemand from a changing economy for a globalized, flexible and network-oriented ecosystem.
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teknowlogy analyzes all types of cloud computing: IaaS, PaaS, SaaSand related services (consulting & SI, managed services), as well aspublic and private cloud.
We offer strategic support for cloud & infrastructure vendors andIT organizations with both our research and our strategicconsulting offerings.
© CXP SAS 2019
Our 2019 research agenda (1/2)
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• Cloud & Security• IaaS/PaaS adoption by
verticals• SaaS Platforms• DevOps• AI & Cloud• Containers• Open-Source• Quantum Computing• SAP on Cloud• Multi-Cloud• Edge Computing• Hybrid CloudQ
ualit
ativ
e re
sear
ch
• Accenture• Alibaba• Amazon Web
Services (AWS)• Atos• Box• Fujitsu• Google• HCL Technologies• IBM• Infosys• Microsoft
• NTT Com• Oracle• Salesforce• SAP• ServiceNow• TCS (Tata
Consultancy Services)
• T-Systems/ Deutsche Telekom
• Tech Mahindra• Wipro
Reports Vendor profiles
© CXP SAS 2019
Our 2019 research agenda (2/2)
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Qua
ntita
tive
rese
arch
All Countries & Regions• Infrastructure as a Service
(IaaS) and Managed Services by Segments
• Software as a Service (SaaS) by Segments*
• Cloud-related Consulting, SI and AM by Segments
• Cloud - Public, Hosted & Managed by Segments
• Software as a Service (SaaS) by Vertical Sectors*
DE, FR, UK, EMEA, worldwide• Cloud-related Consulting &
Systems Integration (C&SI)• Infrastructure as a Service
(IaaS)• Software as a Service
(SaaS)*
Market figures* Part of SITSI Classic
Vendor rankings
© CXP SAS 2019
Key expertise reports/covered topics
201912
• ERP• CRM/Digital CX• SRM• SCM• HCM• Application Platforms & PaaS• LoB solutions and business
networks• Ecosystems
Business applications-related servicesCyber security
AI, BI & analytics
• Cloud & security• IaaS/PaaS adoption by verticals• SaaS Platforms• DevOps• AI & cloud• Containers• Open-source• Quantum computing
• Cyber security in the automotive sector; in digital finance; in healthcare; in utilities
• SOC/integrated security environments• Managed security• Containers; micro-apps; DevSecOps; APIs• Endpoint security/digital workplace• Cyber risk management; cyber insurance; risk
notation agencies
• BI Survey: key results and best practices• Advanced & predictive analytics• Artificial intelligence: its impacts on the
various industries; bots and RPA; open-source AI solutions; status quo/outlook in France, UK, Germany; AI in business applications
• SAP on cloud• Multi-cloud• Edge computing• Hybrid cloud
• A focus on the “Big Four”: SAP, Oracle, Microsoft, Salesforce
• Analysis of vendor portfolios and user strategies
• Deep dive into SAP-related services: SAP S/4HANA, SAP cloud applications, SAP HANA-related services, SAP Cloud Platform, SAP Leonardo
• Connected car• Digital ecosystems• Digital health/AI, AR, VR• Digital twin, digital factory• Digital workplace• Edge computing & operating systems• IoT & C&SI provider landscape• Predictive maintenance• Smart banking/cashless society/PSD2
• Smart energy & resources• Smart home & buildings• Smart retail & CPG• Smart transport• 3D printing
Cloud & Infrastructure
Digital CX & IoT
© CXP SAS 2019
Definition, segmentation and methodology
2019 SITSI® – Cloud & infrastructure13
© CXP SAS 2019
Our methodology and segmentation allow us toproduce reports that are highly regarded for boththeir detail and their critical reviews of the leadingsoftware and IT services companies. Find outmore on how we gather our insights and produceour reports.
SITSI®methodology
Detailed segmentation
R E A D M O R E
Definition and segmentation
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R E A D M O R E
© CXP SAS 2019
Our unique bottom-up approach enables
us to provide a granular and reliable
market view.
SITSI® research methodologyIn-depth analysis of local markets is at the heart of our research and results in the teknowlogy reference model:
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Thousands of face-to-face interviews with IT users and IT providers
Our efficient research experts create more than a hundred surveys each year
teknowlogy’s knowledge databases Informal knowledge sharingbetween teknowlogy experts
Macro-economic data set and multi-dimensional correlation patterns 40+ years of consulting projects
C X P G R O U P
From ad-hoc inquiry calls to small customanalyses, from speaking engagements tostrategic workshops
• Additional market or competitive insights • Adaptation of our market and vendor data to your
own portfolio elements or market segmentation
• Input and opinion to feed your strategy & positioning discussions
• Keynotes for your customers or kick-off presentations for your teams
• Speed, agility and proximity – you will have our full commitment
• Every quarter (or upon request) we provide an overview of your analyst access issues addressed, the days used, and the balance of retainer time remaining.
• Retainer time is not required for simple questions or clarification of information in published reports – this type of inquiry is handled at no expense.
Analyst access
Sometimes our clients need intelligence beyond what is available in our SITSI®repository.
That’s when simple, direct and flexible access to our experts comes into play.
© CXP SAS 2019
Our consulting services
Our services are tailored to your specific needs and are based on more than 40 years of market insight and experienceas well as current market data from our SITSI® research library.
Strengthen your sales pitch and develop the right growth strategy using our consultancy services
F i n d o u t m o r e a b o u t o u r c o n s u l t i n g s e r v i c e s
© CXP SAS 2019
The leading European research and consulting firm for business
software, IT services and digital transformation
Bucharest – Darmstadt –Hamburg – London –Munich – New York – Paris
RESEARCH CONSULTING EVENTS
About us
2019 SITSI® – Cloud & infrastructure18
Contact
teknowlogy Group
Holzstr. 2680469 Munich, Germany
Phone: +49 (0)89 23 23 68 0Email: [email protected]
www: www.sitsi.com
Christophe ChâlonsSenior Vice PresidentHead of Research & Chief Analyst+49 89 23 23 68 [email protected]
Christine OsianderSITSI® Customer Support+49 89 23 23 68 [email protected]
Karsten LeclerquePrincipal ConsultantOutsourcing & Cloud+49 89 23 23 68 [email protected]
Daniella CampbellVice President Head of Sales DACH+49 152 58 97 10 [email protected]