single window : korea customs service & world customs organizations experiences may, 2011

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Single Window : Korea Customs Service & World Customs Organization’s experiences May, 2011 World Customs Organization

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Page 1: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

Single Window :Korea Customs Service & World Customs Organization’s experi-ences

May, 2011

World Customs Organiza-tion

Page 2: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

50 million peo-ple

Contents

Introduction of WCOSingle Window ConceptWCO Data Model

Introduction of KCSKCS’ Single Window historySW establishment – before v. afterBenefitsFuture ModelLessons Learned

Page 3: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

177 Members

WCO Instruments for Trade Facilita-tion Harmonization of Coding & Data– : HS, WCO DM, UCR Standardization of Procedures – : RKC, SAFE FoS, – ISCM Guideline, TRS

Customs in 21st Century New Strategic Direction

Introduction of WCO

C21

GNC

CBM

Intelli-gence driven

Risk-Mgt

Customs-Trade

partner-ship

Modern methods

Enabling technology

Enabling powers

Profes-sional Ser-vice Cul-

ture

Capacity Building

Integrity

Page 4: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

SW is to unify interface between Government and Trade Examines regulatory controls through eyes of trader

4 different approaches

Single Window Concept

UN/CEFACTRecommendation 33

Facility for lodging standardized info & docsSingle submission

CBM Part of inter-agency collaboration

Virtual Enterprise A legal entity with effective virtual pres-ence

Collection of Ser-vices

Service organized into distinct, non-over-lapping categories and hierarchies

Page 5: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

WCO Data Model

• CDM• 2.0

• (253 Data Set)

• CDM• 3.0

• (460 Data Set)

•Import, Export, Import Cargo Management, Export Cargo Man-agement

•Entry & Departure, Trans-portation

• -Added

•Requirement Confirmation Agency’s data & process

•-Added

• CDM

• 1.0

• Revised Kyoto Conven-tion• CDM

1.0 • Re-

search

• (`04)

• CDM 2.0 • Research

• (`05)

• E-Doc-ument Stan-dard Man-age-ment

System`09)

• Pilot Project of Inter-national

• Informa-tion

Change`08)

• DM 3.0

• Re-search

• Project

• (`10)

• KCS’• Stan-

dard-iza-tion

Page 6: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

WCO Data Model- information design

Form

1. Export Declr. -> EX1

2. Import Declr.-> IM1

3. Export Manifest -> CRE

4. Import Manifest -> CRI

5. Entry&Departure-> CONV

6. Bonded Trans. -> TRT

STRUCTUREDOCU-MENT

Making

ITEM

Page 7: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

Function

Control goods, vehicles and humans passing the border

Collect tax such as tariff, VAT, etc.

Establish International transaction order through illegal trade prevention

Compile Import-export statistics, revenue statistics, etc

Introduction of KCS

Organization

KCS has:6 administrative offices (Office of policy development

and public relations, Clearance facilitation bureau, Audit policy bureau, Investigation and surveillance bureau, information mgnt. and Intl. affairs bureau, office of internal audit), 6 Main Customs, 47 Customs House, 5 surveillance post

As of now, KCS has a total of 4,299 customs officials

Page 8: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

Clearance Network-Need for Single Window

Korea Na-tional Rail-road

2,188Bonded Ware-house

101,502Traders

798Customs Bro-kers

650Bonded Transport Operators

869Tallying Firms

164Airlines

2,234Freight For-warders

38Banks

Pri

or

noti

ce

to w

are

-h

ou

se

List

of

Goods to

be

surv

eyed

List

of

Goo

ds

to b

e

tran

spor

ted

Confirming

shipment

Cargo arrival no-

ticeHouse B/L

data

Import/

Export

requirements

Cargo in-formation

69 Gov-ernment Agencies

1,902Shipping compa-nies Manifest

data(MFCS)

Carg

o in

form

atio

n

query

Import/e

xport d

ecla

-

ratio

n

befo

re a

rrival

Page 9: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

KCS’ Single Window History

• Period : AUG ‘05 ~ MAR ‘06 (8 months)• Scale : 2,600 Mil. KRW (2.16 million USD)• Connection with 8 agencies such as KFDA and NVRQS

• Period : AUG ‘06 ~ FEB ‘07 (7 months)• Scale : 1,400 Mil. KRW (1.16 million USD)• Connection with 13 agencies (adding 5 more

agencies including KTR)

• Period : JAN ‘08 ~ JUL ‘08 (7 months)• Scale : 1,700 Mil. KRW (1.4 million USD)• Improving function and service for user convenience• Connection with 15 agencies (adding 2 more agencies such

as FITI testing and research institute)

1st phase

Basic System

1st phase

Basic System

2nd phase

Extended System

2nd phase

Extended System

3rd phase

Advanced

System

3rd phase

Advanced

System

Single WindowSingle

Window

Building the Single Window SystemBuilding the Single Window System

Extending the Single Window SystemExtending the Single Window System

Improve the Single Window systemImprove the Single Window system

• 2

• 3

1

Page 10: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

Work Process-Before

Page 11: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

Work Process-After

Page 12: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

Single Window

• Requirement Verification(approval) ap-plications details

• Application Forms to rele-vant agency

http://portal.customs.go.kr

Clearance Single Window Portal

Page 13: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

System Configuration

• Users

• General users

• Consigner• /Consignee

• Customs Broker

• Im/Exporters

• Others

• Public certificate authority

• Internet Clearnace

Portal• (UNI-PASS)

• Internet Clearnace

Portal• (UNI-PASS)

• Customs administration infor-mation

• System (Web Clearance Sys-tem)

• Customs administration infor-mation

• System (Web Clearance Sys-tem)

• Linked

• pro-cess-ing

• Work Processing

• Work Processing

• Single Window

• Single Window

• Information Service

• Information Service

• Customized Service

• Customized Service

• Report form other government agencies(44 forms)

• Electronic Payment• Statistics

• Im/export clearance

• Im/export logistics• Customs drawback• Electric application• AEO management

• User’s own record• Clearance info.• Company and

statistic code info. • Preliminary

introduction

• Personalized webpage

• User community• Bulletin board,

questionnaire, Q&A• Shared screen, work

consultation

• Other Gov-ernment

• System (OGA)

• Other Gov-ernment

• System (OGA)

• Other Government Agency• ( 23 Agencies)

• Review on import requirements

• Quarantine/ inspection• Electric application• Report of performance• Quarantine• Quality/sanitation

management• Research• Various internal tasks

• Work processing

• Work processing

• Internet

• XML

• Web/EDI

• Brokerage

Firms

• Import • Declaration

• Import-Requirement• Assessment • Import-

• requirement • Assessment

• Verify the effectiveness

• of certificates• Internet

• XML

• http://portal.customs.go.kr

Page 14: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

Benefits• 1. Simultaneous application for import

requirement confirmation and import declaration reduces required time for customs clearance (1 day → Hours)

• Reduce logistics cost by shortening

clearance time

• Cut EDI transmission fee by using

Internet

• Provide better customer service

with One-Stop Clearance service

• Improve service through simplifica-

tion of application document and items

and information sharing

• 2. Eco-nomic Ef-fects

•0

• Before Single Window

• Af-ter

• Application for import-requirement confir-mation → Approval of the application (day

• Approval of import-re-quirement application → Import declaration (day)

• Import declaration → Acceptance (Hours)

• 2 ~ 3

• 2 ~ 3

• 1 • 1:30

• 1:30

• 0

Page 15: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

Benefits

Page 16: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

Future Model: Background

• Expand Single Window-linked agencies and businesses • Connect with external network including export/import • logistics and electronic trade network

• Adopt international standard including Customs Data Model• Exchange import/export data among customs houses through • global network

• Regional• SW A

• Regional• SW B

• National• SW A

• National• SW B

• Global• SW

Expanding the scope of Single Window in connection with other single windows un-der global standards

Page 17: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

Future Model: Direction

• Increase the use rate of the single window system and develop more advance customs-oriented services

• Increase the use rate of the single window system and develop more advance customs-oriented services• Link with external G2B & B2B networks such as the im/export logistics and electronic trade networks

• Link with external G2B & B2B networks such as the im/export logistics and electronic trade networks• Introduce international standards such

as Customs Data Model, UNeDocs

• Introduce international standards such

as Customs Data Model, UNeDocs• Implement Global Single Window

System (Data exchange with other

countries)

• Implement Global Single Window

System (Data exchange with other

countries)• e-Customs contributing to international trade facilitation and safety

Page 18: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

World Customs Organiza-tion

Lessons Learned

Success Factors Failure Factors

Strong political support

Completion of e-Customs Project

Sufficient allocation of government budget

Active support from private sectors

Free of charge (internet-based system)

Customer-oriented services

Low maintenance expenses

Phased implementation

Lack of best practices

Compete with other government authorities

Data ownership

Inconsistent government policy

Data standardization

Inconvenient services at the early stage

Not mandatory

Page 19: Single Window : Korea Customs Service & World Customs Organizations experiences May, 2011

Thank You !

Soyoung YangKorea Customs [email protected]

042-481-7951