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Page 1: Singapore USA China Hong Kong Malaysia South Koreapartners.aic.sg/sites/aicassets/AssetGallery... · 15% in 2016 People aged 65 and older in developed countries +10% in 2050 The number

Singapore

USA

China

Hong Kong

Malaysia

South Korea

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Transforming the Delivery of Home Healthcare

ABOUT CAREGIVER GROUP

01

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Based in Singapore, Caregiver Group is an international group of companies specializing in

the business of care services. The Group and its subsidiaries operate out of Singapore for

Asia, Ohio for USA, and Shanghai for China.

The Group‘s award-winning platforms transform the way that care is delivered – by motivating,

empowering and mobilising individuals and communities to care for people. We work with

professional freelance caregivers to create a shared economy of on-demand care services.

We connect people with trusted caregivers anytime, anywhere.

02

CAREGIVER GROUP

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03

Singapore

Hong Kong

Malaysia

South Korea

China

Shanghai

USA

Ohio

Massachusetts

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CAREGIVER GROUP 04

CaregiverAsia Asia Pacific | Based in Singapore

Online and mobile platforms

CaregiverUSA USA | Based in Ohio

CaregiverChina China | Based in Shanghai

www.zhaoguhao.com www.caregiverasia.com www.bookacare.com

Recruitment Handle full-time candidate

placements into our

corporate partners.

Home Healthcare CaregiverUSA also operates

Home Healthcare Agencies

out of Ohio.

Agency businesses

• Insurance

• Backgrounds check

• Training and accreditation

Caregiver Support Services

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But, beyond just the business, Caregiver Group is all about the love and responsibility you feel and have for the ones you love.

05

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Caregiver

Group is

made up of

our

CareStories.

06

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By 2025 the older population in Asia will increase by 300%

And this is backed by an undeniable global trend.

An aging developed world.

07

15% in 2016

People aged 65

and older in

developed

countries

+10% in 2050

The number of people

above 65 in the world

2016 2025

Source: Population Reference Bureau & UN 2015

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We all want to age in the comfort of our own homes

EMBRACING THE REALITY OF AGING IN PLACE

08

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AGING IN PLACE IS A NORM, NOT A CHOICE Embracing the reality of the demand in home-based care

09

90% of adults over the age of 65 report that

they would prefer to stay in their own

homes and communities as they age.

“I want to grow old in my

own home.”

- Mdm Maria Teo, 67

“I want my family by my

side.”

- Mdm SH Tan, 89

“I want to grow old elegantly

and beautifully with my wife.”

- Mr SM Hong, 52

Source: Population Reference Bureau & UN 2015

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10

AGING IN PLACE Embracing the reality of the demand in home-based care

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24/7 on-demand care across all specializations and more

THE SOLUTION

11

Our on-demand caregiving marketplaces open up global opportunities for professional freelancers and

provide real time choices for individuals in need of trusted care.

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Increasing aid needed for an

aging population.

Rising need for

home-based care.

Those in need demand a quick

and reliable solution.

ON DEMAND

NEED

12

Skilled workers looking for

work-life balance.

Nurses who quit the hospital

systems and want flexibility.

Professionals who want to

explore freelance options.

ON DEMAND

CARE

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Your health emergencies. Immediately answered.

FIND CARE ON-DEMAND

13

Transparency, choice and immediate relief.

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A PORTAL BUILT FOR

THE BUSY EVERYDAY MOM. Elaine Tan

The people’s mummy, daughter, wife and daughter-in-law.

Age: 30s | Income: $4,000 | Education: Diploma/Degree

14

“I need things to

work, maybe that’s

why I’m always the

decision-maker.”

“My time is precious, I

shop online and I rely

on the Internet for

quick advice, reviews

and solutions.”

“Happiness is when

everyone is happy.

That’s my constant

goal in life!”

“Life can be

pretty crazy

juggling kids,

family and work -

but I’m happy to

do it without a

full-time maid.”

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A WEBSITE BUILT FOR

THE MODERN INDEPENDENT. Nancy Neo

The house-proud independent young grandmother.

Age: 50s | Income: Retired | Education: O Levels / degree

15

“I’m still getting used

to the Internet age.

My daughter helps

me, but I still prefer

reading the papers

and watching TV.”

“My family and

friends look to me for

advice, and I’m

always there for

them.”

“Call me

traditional, but

there are some

things in life you

just don’t

change. A good

family value-

system is one of

those things.”

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Three key features that keep us ahead of the game

ON DEMAND CARE 24/7

16

Online.

All the time.

Transparency of

costs and information.

Immediate relief.

No waiting.

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17

ONLINE. ALL THE TIME.

Urgent needs?

No problem.

We are available

24/7 online and on

the phone.

Our mobile apps

provide caregiving

solutions to people

on the go! Just

make sure you

aren’t driving at the

same time.

Open biographies and detailed service listings allow

you to browse and book with peace of mind.

Our patent

pending realtime

calendaring

system gives

instant booking

confirmations,

providing

immediate relief.

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DOCTORS

THERAPISTS &

COUNSELLORS

NURSES

NURSE AIDES

CAREGIVERS

Qualified Caregivers from across all care specializations

EXPERIENCED & ACCREDITED

18

caregiverasia.com

is the only online

care platform that

provides care across

ALL care

professions.

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Your own time. Your own rules.

GIVE CARE ON-DEMAND

Empowerment, choice and living life 100% on your own terms.

19

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It’s time to get the Caregivers back to where they belong.

THE CURIOUS CASE OF THE

DISAPPEARING CAREGIVERS

20

Year 1-2 Year 6 – 16 (age 25-35)

30-40% of nurses leave

the global healthcare

system every year.

This can be due to

burnout, family

commitments and

retirement.

1 to 5 nurses leave

Source: Nursing Management and National Institute of Health 2014

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RE-ENGAGING CAREGIVERS THROUGH FREELANCING Mobilizing caregiving resources through the flexibility of choice

21

Your practice.

100% on your terms.

We’ve got

your back.

We market your

services for you.

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A GATEWAY BUILT FOR

THE EXPERIENCED PROFESSIONAL. Stephanie Soh

The seasoned but overworked healthcare professional.

Age: 30s | Income: $3,600 | Education: Diploma/Degree

22

“Finding the right

balance between

home and work is a

dream I would like to

come true for me. I

think they’re both

important, but one

should not outweigh

the other.”

“We never stop

learning. Which is

why I’m always ready

to pick up new skills

to improve myself.”

“I know my work

inside out. But

my job can be so

draining at

times. I hardly

have time for

anything - let

alone a life.”

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A SERVICE BUILT FOR

THE STAY-HOME-WANT-ALL MOM. Angeline Ang

The devoted, active, financially-comfortable mother of two.

Age: Mid 30s | Income: Annual $300k | Education: Degree

23

“I just love being

connected to

everything and

everyone. It helps

me stay in touch.”

“My husband

provides for me

and the family, but I

want the power to

make my own

purchases. My

money, my choice.”

“The kids are my

life. After all, I

gave up work for

them. But there

must be a way I

can stay active

and relevant to

the industry.”

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24

Background

Checks Accreditation &

Training

General Liability

Insurance

CAREGIVER SUPPORT SERVICES Leveling the Playing Field for Freelancers

2017 Q2

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OUR CAREGIVERS

Accredited. Experienced. Professional. Freelancers.

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Booking care is as easy as 1-2-3 on our website

LOGON. FIND. BOOK.

26

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Search over 700 Caregivers in Singapore and Malaysia. 5,000 Caregivers in Shanghai. 1.5M Caregivers in USA

FIND THE CARE YOU NEED

27

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Browse our website’s various services via the care issues you need

BROWSE SERVICES

28

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Get all the information you need on our Caregivers in their detailed profiles

COMPREHENSIVE DETAILS

29

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Caregivers maintain perfect control over their terms of service

PERFECT CUSTOMISATION

30

State Your Rate Type :

Per session, per hour, weekly, daily, monthly

State Your Fees :

Your business decision

State Your Service Dates :

up to 3 months from today

Set Service Duration :

How long do you want to work per

session?

Set Interval :

What is your rest period?

Service Location :

Your choice to travel or to work

from your home office

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Get the care you need in three simple steps. All at your fingertips

MOBILE BOOKING APP

31

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Caring for you through the years

OUR JOURNEY SO FAR

32

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Speedy Services

75% of our services

are emergencies and

our fastest

turnaround so far

was 45 mins!

33

DID YOU KNOW? Check out these cool and interesting facts about CaregiverAsia

Reaching out

We have close to

20,000 followers on

social media, and we

create on average 5

articles a week on

caregiving!

Picking the best

We recruit full-time

healthcare

professionals into

Singapore

government and

private hospitals,

VWOs and private

clinics.

Aging with grace

Oldest Caregiver

who has posted her

services is Leela

Maniam who is 80

years old!

Giving back

We have pet causes

and we do pro-bono

work for

organisations like the

Alzheimer’s Disease

Association (ADA).

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Over 700

Caregivers have

posted their

services

with us

34

CaregiverAsia

There are over

150 confinement

nannies posted

with us

Average cost of

service booked is

SGD80 with a

service period of

3 hours

900 hours of

care are posted

each week

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Available in

7 States in the

Midwest & East

Coast

35

CaregiverUSA

5 million

Caregivers on

Database

Average

Revenues/

HHA Case

USD3,000

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MILESTONES

Key points in the Caregiver Group journey

Start

• Seed

Investment

Round

• Planning

and website

build

2014 Creation of

CaregiverUSA

Apr 2015

Launch of

website and

apps

Feb 2015

Opening of

KL office

Jul 2015

36

Creation of Caregiver

South Korea

Sep 2015

Launch of

blog.caregiverasia.com

Oct 2015

Series A

Investment at

SGD10M

valuation

Dec 2015

2014 / 2015

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Finish

Opening of first

USA Home

Healthcare

Agency in

Dublin, OH

Feb 2016 • Opening of

second USA

Home Healthcare

Agency in Acton,

Massachutsetts

• Launch of

CaregiverNanny.com

Jul 2016

Roll out of

UX 2.0 for

website and

app

Jun 2016

• Launch of

www.bookacare.com

in USA

• Launch of After

Hours Call Centre

Aug 2016

37

MILESTONES

Key points in the Caregiver Group journey

Appointment of

CTO and COO

Jan 2016

2016

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2016 Q4

Announcement

of corporate

partnership for

e-Training and

Learning.

2017 Q1

Launch of B2B

Aggregator of

freelancers for

healthcare

organisations.

2017 Q2

• Launch of general liability and professional

insurance for individual freelancers.

• Series B fund raising, with targeted

valuation of USD100M.

38

FUTURE GAZING

Get the care you need in three simple steps. All at your fingertips.

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The Caregiver management team.

OUR TEAM

YEO WAN LING

Chief Executive Officer

A seasoned deal maker and a

gregarious team builder,

Wan Ling was a 12-year

Foreign Direct Investment

veteran before CaregiverAsia.

She has lived and worked in

Singapore, KL, London,

Chicago, Hong Kong

and Shanghai.

AILEENE THANGAVELOO

Chief Marketing Officer

A marketing-savvy professional of

many years in the trade of

marketing and communications,

Aileene hails from illustrious years

in Travel/Hospitality and IT including

Hyatt International, Banyan Tree

Hotels & Resorts, Galaxy Macau

and IBM across the Asia Pacific,

Europe and USA.

ROBERT YU

Chief Technical Officer

Robert brings broad

experience in technology and

start-ups, as a software

engineer, manager, investor

and consultant. He has been

involved at a senior level in

prominent and award winning

projects both in Australia and

in the UK.

JOYCE NG

Co-founder, Director.

Joyce is CGA’s Co-Founder and

Director and is widely travelled,

having studied and worked in

Singapore, Melbourne, San

Francisco and the Silicon Valley. A

mother of five children, Joyce’s

passion is to work with the CGA

Team to build and provide a

platform to empower caregivers

across Asia Pacific.

39

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The Caregiver management team.

OUR TEAM

SHINJI YUE

Chief Executive Officer - USA

A serial entrepreneur and

microbiologist, Shinji is all about

hatching plants from

commercializing the smallest

nanoparticle to be used in cancer

diagnostic to the largest grand

plans of saving the world through

on demand care. A dreamer, but

firmly founded in tight business

projections, Shinji received his

MBA from the University of

Massachusetts.

YI MIN

General Manager - China

A true blue millennial, Yi Min is

a passionate entrepreneur,

who has travelled and studied

extensively in Asia Pacific.

After graduating from the

Singapore Nanyang University

with a Business degree, Yi Min

saw the potential in home

healthcare in China, and

worked on building up the

Caregiver business in

Shanghai.

JINJI YUE

Chief Financial Officer - USA

Jinji is a living paradox of how a

trained engineer can also be

someone who approaches the world

with carefree brazenness. Having

been published in 12 peer reviewed

journals, Jinji is not new to

innovation, and has successfully

commercialised super materials for

use in medical and space projects

with NASA.

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Practical Advice from Experts Top in their Field of Work

OUR ADVISORS 2016 - 2018

DR LIEW LI LIAN

Asst. Director of

Operations

Alexandra Health

Systems

Singapore

41

DR JASMINE KWAY

CEO

RHT I-Assets

Singapore

DR JENSON GOH

Director of Studies &

Resident Fellow

National University of

Singapore

Singapore

DR HAYDN POUND

Professor of Accounting

& Strategy

INSEAD

Singapore

Melbourne

GERRY ELIAS

Trustee

The Children’s Fund

London

DR SHINSUKE MUTO

Chairman

Tetsuyu-Kai Medical

Corporation

Tokyo

COLIN GOH

Chairman

The Rice Company

Singapore

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+65 6258 6683 www.caregiverasia.com

CaregiverAsia

caregiverasia

CaregiverAsia

http://blog.caregiverasia.com

Caregiver Group was created for you. Visit our website and share the good news with your loved

ones to discover how we can add value and smiles to your lives.