singapore usa china hong kong malaysia south...
TRANSCRIPT
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Singapore
USA
China
Hong Kong
Malaysia
South Korea
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Transforming the Delivery of Home Healthcare
ABOUT CAREGIVER GROUP
01
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Based in Singapore, Caregiver Group is an international group of companies specializing in
the business of care services. The Group and its subsidiaries operate out of Singapore for
Asia, Ohio for USA, and Shanghai for China.
The Group‘s award-winning platforms transform the way that care is delivered – by motivating,
empowering and mobilising individuals and communities to care for people. We work with
professional freelance caregivers to create a shared economy of on-demand care services.
We connect people with trusted caregivers anytime, anywhere.
02
CAREGIVER GROUP
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Singapore
Hong Kong
Malaysia
South Korea
China
Shanghai
USA
Ohio
Massachusetts
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CAREGIVER GROUP 04
CaregiverAsia Asia Pacific | Based in Singapore
Online and mobile platforms
CaregiverUSA USA | Based in Ohio
CaregiverChina China | Based in Shanghai
www.zhaoguhao.com www.caregiverasia.com www.bookacare.com
Recruitment Handle full-time candidate
placements into our
corporate partners.
Home Healthcare CaregiverUSA also operates
Home Healthcare Agencies
out of Ohio.
Agency businesses
• Insurance
• Backgrounds check
• Training and accreditation
Caregiver Support Services
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But, beyond just the business, Caregiver Group is all about the love and responsibility you feel and have for the ones you love.
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Caregiver
Group is
made up of
our
CareStories.
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By 2025 the older population in Asia will increase by 300%
And this is backed by an undeniable global trend.
An aging developed world.
07
15% in 2016
People aged 65
and older in
developed
countries
+10% in 2050
The number of people
above 65 in the world
2016 2025
Source: Population Reference Bureau & UN 2015
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We all want to age in the comfort of our own homes
EMBRACING THE REALITY OF AGING IN PLACE
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AGING IN PLACE IS A NORM, NOT A CHOICE Embracing the reality of the demand in home-based care
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90% of adults over the age of 65 report that
they would prefer to stay in their own
homes and communities as they age.
“I want to grow old in my
own home.”
- Mdm Maria Teo, 67
“I want my family by my
side.”
- Mdm SH Tan, 89
“I want to grow old elegantly
and beautifully with my wife.”
- Mr SM Hong, 52
Source: Population Reference Bureau & UN 2015
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AGING IN PLACE Embracing the reality of the demand in home-based care
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24/7 on-demand care across all specializations and more
THE SOLUTION
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Our on-demand caregiving marketplaces open up global opportunities for professional freelancers and
provide real time choices for individuals in need of trusted care.
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Increasing aid needed for an
aging population.
Rising need for
home-based care.
Those in need demand a quick
and reliable solution.
ON DEMAND
NEED
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Skilled workers looking for
work-life balance.
Nurses who quit the hospital
systems and want flexibility.
Professionals who want to
explore freelance options.
ON DEMAND
CARE
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Your health emergencies. Immediately answered.
FIND CARE ON-DEMAND
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Transparency, choice and immediate relief.
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A PORTAL BUILT FOR
THE BUSY EVERYDAY MOM. Elaine Tan
The people’s mummy, daughter, wife and daughter-in-law.
Age: 30s | Income: $4,000 | Education: Diploma/Degree
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“I need things to
work, maybe that’s
why I’m always the
decision-maker.”
“My time is precious, I
shop online and I rely
on the Internet for
quick advice, reviews
and solutions.”
“Happiness is when
everyone is happy.
That’s my constant
goal in life!”
“Life can be
pretty crazy
juggling kids,
family and work -
but I’m happy to
do it without a
full-time maid.”
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A WEBSITE BUILT FOR
THE MODERN INDEPENDENT. Nancy Neo
The house-proud independent young grandmother.
Age: 50s | Income: Retired | Education: O Levels / degree
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“I’m still getting used
to the Internet age.
My daughter helps
me, but I still prefer
reading the papers
and watching TV.”
“My family and
friends look to me for
advice, and I’m
always there for
them.”
“Call me
traditional, but
there are some
things in life you
just don’t
change. A good
family value-
system is one of
those things.”
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Three key features that keep us ahead of the game
ON DEMAND CARE 24/7
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Online.
All the time.
Transparency of
costs and information.
Immediate relief.
No waiting.
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ONLINE. ALL THE TIME.
Urgent needs?
No problem.
We are available
24/7 online and on
the phone.
Our mobile apps
provide caregiving
solutions to people
on the go! Just
make sure you
aren’t driving at the
same time.
Open biographies and detailed service listings allow
you to browse and book with peace of mind.
Our patent
pending realtime
calendaring
system gives
instant booking
confirmations,
providing
immediate relief.
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DOCTORS
THERAPISTS &
COUNSELLORS
NURSES
NURSE AIDES
CAREGIVERS
Qualified Caregivers from across all care specializations
EXPERIENCED & ACCREDITED
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caregiverasia.com
is the only online
care platform that
provides care across
ALL care
professions.
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Your own time. Your own rules.
GIVE CARE ON-DEMAND
Empowerment, choice and living life 100% on your own terms.
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It’s time to get the Caregivers back to where they belong.
THE CURIOUS CASE OF THE
DISAPPEARING CAREGIVERS
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Year 1-2 Year 6 – 16 (age 25-35)
30-40% of nurses leave
the global healthcare
system every year.
This can be due to
burnout, family
commitments and
retirement.
1 to 5 nurses leave
Source: Nursing Management and National Institute of Health 2014
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RE-ENGAGING CAREGIVERS THROUGH FREELANCING Mobilizing caregiving resources through the flexibility of choice
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Your practice.
100% on your terms.
We’ve got
your back.
We market your
services for you.
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A GATEWAY BUILT FOR
THE EXPERIENCED PROFESSIONAL. Stephanie Soh
The seasoned but overworked healthcare professional.
Age: 30s | Income: $3,600 | Education: Diploma/Degree
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“Finding the right
balance between
home and work is a
dream I would like to
come true for me. I
think they’re both
important, but one
should not outweigh
the other.”
“We never stop
learning. Which is
why I’m always ready
to pick up new skills
to improve myself.”
“I know my work
inside out. But
my job can be so
draining at
times. I hardly
have time for
anything - let
alone a life.”
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A SERVICE BUILT FOR
THE STAY-HOME-WANT-ALL MOM. Angeline Ang
The devoted, active, financially-comfortable mother of two.
Age: Mid 30s | Income: Annual $300k | Education: Degree
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“I just love being
connected to
everything and
everyone. It helps
me stay in touch.”
“My husband
provides for me
and the family, but I
want the power to
make my own
purchases. My
money, my choice.”
“The kids are my
life. After all, I
gave up work for
them. But there
must be a way I
can stay active
and relevant to
the industry.”
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Background
Checks Accreditation &
Training
General Liability
Insurance
CAREGIVER SUPPORT SERVICES Leveling the Playing Field for Freelancers
2017 Q2
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OUR CAREGIVERS
Accredited. Experienced. Professional. Freelancers.
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Booking care is as easy as 1-2-3 on our website
LOGON. FIND. BOOK.
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Search over 700 Caregivers in Singapore and Malaysia. 5,000 Caregivers in Shanghai. 1.5M Caregivers in USA
FIND THE CARE YOU NEED
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Browse our website’s various services via the care issues you need
BROWSE SERVICES
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Get all the information you need on our Caregivers in their detailed profiles
COMPREHENSIVE DETAILS
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Caregivers maintain perfect control over their terms of service
PERFECT CUSTOMISATION
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State Your Rate Type :
Per session, per hour, weekly, daily, monthly
State Your Fees :
Your business decision
State Your Service Dates :
up to 3 months from today
Set Service Duration :
How long do you want to work per
session?
Set Interval :
What is your rest period?
Service Location :
Your choice to travel or to work
from your home office
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Get the care you need in three simple steps. All at your fingertips
MOBILE BOOKING APP
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Caring for you through the years
OUR JOURNEY SO FAR
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Speedy Services
75% of our services
are emergencies and
our fastest
turnaround so far
was 45 mins!
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DID YOU KNOW? Check out these cool and interesting facts about CaregiverAsia
Reaching out
We have close to
20,000 followers on
social media, and we
create on average 5
articles a week on
caregiving!
Picking the best
We recruit full-time
healthcare
professionals into
Singapore
government and
private hospitals,
VWOs and private
clinics.
Aging with grace
Oldest Caregiver
who has posted her
services is Leela
Maniam who is 80
years old!
Giving back
We have pet causes
and we do pro-bono
work for
organisations like the
Alzheimer’s Disease
Association (ADA).
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Over 700
Caregivers have
posted their
services
with us
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CaregiverAsia
There are over
150 confinement
nannies posted
with us
Average cost of
service booked is
SGD80 with a
service period of
3 hours
900 hours of
care are posted
each week
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Available in
7 States in the
Midwest & East
Coast
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CaregiverUSA
5 million
Caregivers on
Database
Average
Revenues/
HHA Case
USD3,000
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MILESTONES
Key points in the Caregiver Group journey
Start
• Seed
Investment
Round
• Planning
and website
build
2014 Creation of
CaregiverUSA
Apr 2015
Launch of
website and
apps
Feb 2015
Opening of
KL office
Jul 2015
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Creation of Caregiver
South Korea
Sep 2015
Launch of
blog.caregiverasia.com
Oct 2015
Series A
Investment at
SGD10M
valuation
Dec 2015
2014 / 2015
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Finish
Opening of first
USA Home
Healthcare
Agency in
Dublin, OH
Feb 2016 • Opening of
second USA
Home Healthcare
Agency in Acton,
Massachutsetts
• Launch of
CaregiverNanny.com
Jul 2016
Roll out of
UX 2.0 for
website and
app
Jun 2016
• Launch of
www.bookacare.com
in USA
• Launch of After
Hours Call Centre
Aug 2016
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MILESTONES
Key points in the Caregiver Group journey
Appointment of
CTO and COO
Jan 2016
2016
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2016 Q4
Announcement
of corporate
partnership for
e-Training and
Learning.
2017 Q1
Launch of B2B
Aggregator of
freelancers for
healthcare
organisations.
2017 Q2
• Launch of general liability and professional
insurance for individual freelancers.
• Series B fund raising, with targeted
valuation of USD100M.
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FUTURE GAZING
Get the care you need in three simple steps. All at your fingertips.
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The Caregiver management team.
OUR TEAM
YEO WAN LING
Chief Executive Officer
A seasoned deal maker and a
gregarious team builder,
Wan Ling was a 12-year
Foreign Direct Investment
veteran before CaregiverAsia.
She has lived and worked in
Singapore, KL, London,
Chicago, Hong Kong
and Shanghai.
AILEENE THANGAVELOO
Chief Marketing Officer
A marketing-savvy professional of
many years in the trade of
marketing and communications,
Aileene hails from illustrious years
in Travel/Hospitality and IT including
Hyatt International, Banyan Tree
Hotels & Resorts, Galaxy Macau
and IBM across the Asia Pacific,
Europe and USA.
ROBERT YU
Chief Technical Officer
Robert brings broad
experience in technology and
start-ups, as a software
engineer, manager, investor
and consultant. He has been
involved at a senior level in
prominent and award winning
projects both in Australia and
in the UK.
JOYCE NG
Co-founder, Director.
Joyce is CGA’s Co-Founder and
Director and is widely travelled,
having studied and worked in
Singapore, Melbourne, San
Francisco and the Silicon Valley. A
mother of five children, Joyce’s
passion is to work with the CGA
Team to build and provide a
platform to empower caregivers
across Asia Pacific.
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The Caregiver management team.
OUR TEAM
SHINJI YUE
Chief Executive Officer - USA
A serial entrepreneur and
microbiologist, Shinji is all about
hatching plants from
commercializing the smallest
nanoparticle to be used in cancer
diagnostic to the largest grand
plans of saving the world through
on demand care. A dreamer, but
firmly founded in tight business
projections, Shinji received his
MBA from the University of
Massachusetts.
YI MIN
General Manager - China
A true blue millennial, Yi Min is
a passionate entrepreneur,
who has travelled and studied
extensively in Asia Pacific.
After graduating from the
Singapore Nanyang University
with a Business degree, Yi Min
saw the potential in home
healthcare in China, and
worked on building up the
Caregiver business in
Shanghai.
JINJI YUE
Chief Financial Officer - USA
Jinji is a living paradox of how a
trained engineer can also be
someone who approaches the world
with carefree brazenness. Having
been published in 12 peer reviewed
journals, Jinji is not new to
innovation, and has successfully
commercialised super materials for
use in medical and space projects
with NASA.
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Practical Advice from Experts Top in their Field of Work
OUR ADVISORS 2016 - 2018
DR LIEW LI LIAN
Asst. Director of
Operations
Alexandra Health
Systems
Singapore
41
DR JASMINE KWAY
CEO
RHT I-Assets
Singapore
DR JENSON GOH
Director of Studies &
Resident Fellow
National University of
Singapore
Singapore
DR HAYDN POUND
Professor of Accounting
& Strategy
INSEAD
Singapore
Melbourne
GERRY ELIAS
Trustee
The Children’s Fund
London
DR SHINSUKE MUTO
Chairman
Tetsuyu-Kai Medical
Corporation
Tokyo
COLIN GOH
Chairman
The Rice Company
Singapore
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