simplify the switch - dollar bank · dollar bank cashanalyzer - simplify the switch 3 summary of...

CashANALYZER Support Line844-663-5291Monday through Friday, 8:30 AM until 5:00 PM

Management System

Simplify The Switchfor business customers of

Dollar Bank CashANALYZER - Simplify The Switch

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?Questions? Call the CashANALYZER Support Line starting November 20, 2017. 844-663-5291Monday - Friday, 8:30 AM - 5:00 PM

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Your company’s conversion to Dollar Bank’s CashANALYZER will occur on November 20, 2017.

u All users will be mailed a User ID, Company Number, and token.

u All users will receive their password via e-mail.

u Beginning November 20, 2017, a tour and additional information will be available by visiting: dollar.bank/CashANALYZER

• CashANALYZER Preview - Take a quick tour of the enhanced CashANALYZER features.

• eLearning - Learn about CashANALYZER services utilizing animated interactive training modules. Check out all the available services that may interest you.

uQuestions, concerns, comments: Please e-mail your feedback to [email protected].

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Conversion Day: Log-In Information beginning November 20, 2017 uSave the CashANALYZER Login screen to your favorites or shortcuts. https://cashanalyzer.openbank.com

• You can also log in from our homepage, dollar.bank. Just click Small Business at the top of the page and then click the green LOGIN button under Go to CashANALYZER.

uEnter Company Number:

• All Company Numbers are a minimum of five digits:

• Enter preceding zeroes for any company number less than five digits • Example: Company Number 999 will now be entered as 00999

uEnter User ID:

• User IDs are case sensitive.

• All User IDs are lower case letters.

uEnter Temporary Password:

• A temporary password will be e-mailed to each user a few days prior to your company’s conversion date. If users have not received their temporary password, please call our CashANALYZER Support Line at 844-663-5291.

uSecurity Tokens:

• Users with a security token will receive them in the mail prior to conversion.

uTrusteer Security Message:

• All users will see a Security Message during their first log in to the new system prompting them to download IBM Trusteer ‘s Rapport security software.

• Dollar Bank provides Trusteer Rapport at no cost. We recommend that you download this software for all business and personal computers as an added protection against financial malware and viruses.

uReview these important activities on conversion day.

• Save the new CashANALYZER Log In screen to your favorites or shortcuts. • https://cashanalyzer.openbank.com • Review account listings to verify access. • Explore and customize your Dashboard. • ACH and Wire Transfer users should review templates for accuracy. • Visit eLearning modules to gain familiarity of new functionality. • Customize new Alerts for you and company users.


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Summary of Functions – Review the topics and services of interest.

Account Preferences: • Define account names/nicknames in account preferences.

Login: • Reset the User ID for users who have been locked out of the system.

Password: • Change or reset user passwords.

Reports: • View activity of company users over designated periods. • Search audit trail reports displaying user changes. • View user access to services and service limits.

uAdministration Tab

• • • • •

uDashboard


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• Dashboard Widgets can be edited, collapsed or removed.

• Shortcuts Widget allows you to define your priority activities for quick access on your dashboard.

• Reports Widget accesses commonly used reports with customized reports for specifically defined users.

• Special Reports Widget will display Dollar Bank defined reports such as a Sweep Collateral Report.

Note: Use the Refresh Data button at any time to update account balance and activity with real-time data.

Widgets:

• Account Balances Widget provides a quick look at account balances for all or selected accounts. Action List arrows within Account Balances provide links to commonly used information such as prior day and current day account activity.

uAccounts Tab


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Provides all-in-one access to reports, current and prior-day account balance activity, cash position and account research

Use Account and Research Tools to: • Build search templates that can be stored and reused with standard data and formatting. • Display a list of stored parameter driven export files that users build. • Access 18 months of statements for each account. • Search for a specific transaction type or group of transactions.

uCheck Services Tab

Manage stop payment requests: • Create or cancel stop payments • Multiple stops and cancels may be placed on one screen. Note: Stop payment fee will apply. • Stop payments expire after 12 months. Note: A new stop must be entered to extend a stop.

Provides access to images of: • Checks paid • Deposited items • Returned items

• • • • •

uTools Tab


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Provides access to tools that will make banking more convenient.

• Customer defined Alerts: • Check number cleared • Password expiration reminder • Payment status of a wire, ACH or transfer • Personal reminder • Secure message notification • Contact information was updated • New user was updated • Password was changed or reset • Designate a quiet time period where no alerts will be received

• Select Standard Banks to search for Wire and ACH bank routing numbers

• Select Password to change your password and a new temporary password will be sent to you via the e-mail address on file with Dollar Bank. You no longer need to call the bank to reset your password.

• Change your default dashboard screen under Startup Screen. The change will take effect on your next log in.

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uPayments Tab


Originate Bill Payments, ACH and Wire Transactions:

• Schedule recurring ACH and Wire transactions.

• Create wire transfers between Dollar Bank account holders as a Book Wire Transfer.

• View Dollar Bank’s holiday processing calendar.

• Security of these transactions can be enhanced with Dual Control activation.

ACH and Wire Origination history reports can be viewed here.

Bill Payment:

• Select Create

• Select Vendor Maintenance

• Select Vendor

• Pick Name from list or Vendor Not Listed

• Complete payment information

uTransfers Tab


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• Transfer funds from one Dollar Bank account to many Dollar Bank accounts. • Transfer funds from many Dollar Bank accounts to one Dollar Bank account. • Transfer funds from a Dollar Bank checking account to a Dollar Bank loan account.

• Save transfer templates for recurring use.

• Security of these transactions can be enhanced with Dual Control activation.

uAdditional Services Tab

• Access to additional products and services offered by Dollar Bank. The functionality of these services will remain unchanged during this conversion.

• Refer to the Help link for intuitive assistance with these products which is located on every screen.

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?Questions? Call the CashANALYZER Support Linestarting November 20, 2017. 844-663-5291Monday - Friday, 8:30 AM - 5:00 PM

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CashANALYZER Support Line • 844-663-5291 • Mon. - Fri. 8:30 AM - 5:00 PM

Management System

simplify the switch - dollar bank · dollar bank cashanalyzer - simplify the switch 3 summary of...

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