SIMEX 2018 EMERGENCY RESPONSE EXERCISE Evaluator

HANDBOOK

OPERATIONAL EXERCISE AND EVALUATION

2018 Simulation Exercise May 15th 16th & 17th

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THIS GUIDE IS COMPLEMENTARY TO THE OBSERVER HANDBOOK and the SIMEX L2S2 App

For Official Use Only

Preface

The Leading Edge Programme is a global initiative of the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) which aims to foster year-round collaboration between networks and technical experts in crisis preparedness and response to identify common challenges and implement solutions. One of the networks, the Simulation and Training Network (STN) has come to establish a consensus that significant space for improvement exists throughout the thousands of simulation exercises held across the world every year. The nature of response differs by region, disaster type, and institutional scope (international, regional, national) thus depriving uniformity from simulation guidelines. Improving consistency among institutional training of humanitarian and emergency response personnel can lead to improved interoperability among responders, in turn significantly improving the efficiency of coordination among these varying levels of stakeholders. SIMEX Series vision is aligned with the Simulation and Training Network to improve efficiency of emergency preparedness and response through high quality training standards, coordination amongst local, national and international response teams and the utilisation of recognised simulation platforms to consistently evaluate, reinforce and improve operational guidance in coordination with key stakeholders. The exercise in 2018 is led by the University of Portsmouth, Hampshire Fire and Rescue Service, L2S2 and

RedR in close partnership with 64 key organisations who are engaged in the planning from concept phase

in June the year before through to the execution of the event in May.

The exercise handbook provides an overview for all participants with detailed information about the

exercise. Specific groups; controlled players, players and evaluators receive supplementary information

relevant to the roles they are undertaking.

Information can be found in this Handbook about all participants, how to identify them, their mandate and

key learning objectives for this year’s event.

The information in this document is current at the date of publication, and is subject to change as dictated

by the Exercise Planning Team.

Handbook Handling Instructions

1. The title of this document is SIMEX 2018 Emergency Response Exercise Evaluator Handbook.

2. The information gathered in this handbook is classified as For Official Use Only (FOUO) and should be

handled as sensitive information not to be disclosed. Reproduction of this document, in whole or part,

without prior approval from the Exercise Planning Team is prohibited.

3. At minimum attached materials will be disseminated strictly on a need to know basis.

4. For more information about the exercise, please contact the SIMEX Series coordinators, Naomi Morris

(University of Portsmouth) [naomi.morris@port.ac.uk] or Phil Crook (Hampshire Fire & Rescue)

[phil.crook@hantsfire.gov.uk].

5. Evaluation Leads: For more information about the SIMEX evaluation, please contact the SIMEX Series

evaluation coordinators, James Belcher (L2S2) [James.Belcher@L2S2.com] or Michael Humann (University

of Liverpool) [M.Humann@liverpool.ac.uk].

Contents Preface Evaluator Handbook Handling Instructions Chapter 1: General Information

Introduction Confidentiality Exercise Rules Exercise Implementation Site Access Logistics Evaluator Expectations

Communication methods Policy Compliance

Chapter 2: SIMEX Participating Organisations Chapter 3: Application Installation Chapter 4: Evaluation Overview Chapter 5: Evaluation Guidance Chapter 6: Exercise Site Maps

Chapter 1: General Information Introduction

SIMEX 2018 is an operational field exercise designed to establish a learning environment for players to exercise disaster event response plans, policies and procedures as they activate, mobilise, respond operationally on scene, report (internally and externally), implement short and medium-term plans, hand-over, demobilise and complete after action reviews.

The overall aims of the exercise comprise of:

I. International and national response capacity development; II. Promote coordination of humanitarian assistance, emergency response and research; III. Evaluation of the disaster management systems presented by the participating organisations.

The concept phase where the initial scenarios are developed is initiated following the final evaluation and after action review of the year before in coordination with updated identified training needs, lessons learned from National and International exercises and responses, projected identified international community risk areas with highlighted gaps in an effective response. These main scenarios are complemented by the addition of key activities instigated by the learning objectives of all involved teams. The development and planning meetings of the final Simulation are a paramount activity in reaching the SIMEX Series aims identifying key tools and processes which participants are requested to train on in preparation of the event. SIMEX Series has a large evaluation program in which the joint organisation analysis and final results give key recommendations that are shared with operational partners, working groups and networks to ensure integration with an improved coordinated response.

Confidentiality

SIMEX 2018 is an unclassified exercise. Control of exercise information is based on public sensitivity regarding the nature of the exercise, rather than the actual exercise content. Some exercise material is intended for the exclusive use of planners, controllers and evaluators, but role players may view material deemed necessary for their performance. It is imperative that no players receive this handbook, or any of the information attached, unless by the responsible person at the time indicated in the exercise instructions. All exercise participants should use appropriate guidelines to ensure the proper control of information within their areas of expertise and protect this material. Please do not redistribute this handbook.

Exercise Rules 1. The exercise lead will initiate exercise play by transmitting the start of the practical exercise message at 10.00hrs on 15th May 2018. Many injects will have been sent to players prior to this. 2. The exercise will end following a final debrief to the control team from the players, at 14.00hrs on Thursday 17th May 2018. 3. Real word emergency actions take priority. 4. All communications (written, radio, telephone) during the exercise will begin and end with the statement “SIMEX”. 5. “Real world emergency” is the designated phrase to indicate there is an emergency in the exercise area that requires immediate attention and may stop exercise play. 6. “Time Out” will be the designated phrase that controllers use to temporarily stop exercise play. 7. Exercise players will comply with real world response procedures

Exercise Implementation The SIMEX Series is comprised of multiple participants all playing key invaluable roles in which without them we would not achieve our aims. Directing Staff: Planning and Exercise Control, Role Player Management, Site Safety: ORANGE HIGH VISIBILITY VEST with ‘Safety’ on the back Comprised of representatives of all the principal organisations who have had a role in the planning. During SIMEX 2018 Directing Staff are assisting in facilitating the exercise ensuring all rules of engagement are adhered to and the overarching aims and objectives are met in coordination with Health and Safety regulations. Controllers provide key data to players and may prompt or initiate certain player actions to ensure exercise continuity. Role Player Management are managing over 900 role players in coordination with Site Safety. Any changes that affect the scenario must be coordinated through the senior controller. Players: ORGANISATION UNIFORM Controlled and normal both of which have an active role in responding to the simulated emergency and perform their regular roles and responsibilities during the exercise, initiating actions that will respond to and mitigate the simulated emergency. Controlled Players have some insight to the scenarios as they develop to allow key objectives to be met safely. Evaluators: YELLOW HIGH VISIBILITY VEST Evaluate and provide feedback on designated functional areas of the exercise. Evaluators assess and document participant’s performance against established emergency plans and exercise evaluation criteria. Please note at SIMEX Series 2018 in addition to their role all Planning and Control and Role Players have a role in the overall evaluation. Role Players: IN COSTUME Actors who simulate specific roles during exercise play. In this simulation they also in discussion with controllers provide key data to players and may prompt or initiate certain player actions to ensure exercise continuity. The success of SIMEX is dependent on simulating conditions as close as possible to real events. SIMEX organisers gratefully acknowledge the support given from a range of organisations and individuals in providing these role players; University of Portsmouth Drama and Nursing, Highbury, Brockenhurst and

Basingstoke College, Torchlight Heritage, Portsmouth Dreadnoughts, Worthing Marine Cadets, Arundel and St Swithin’s Primary School. Many of the exercise scenarios will enable students on courses to practice or experience issues that are of direct relevance to their studies providing them with valuable experience to support their theoretical learning. VIPs/Observers: BLUE HIGH VISIBILITY VEST Observers visit and view selected segments of the exercise, they do not play in the exercise. Observers have been pre-registered. Please do not encourage attendance if this process has not been completed. Observers registered with their organisations need to be facilitated at all times and either in recognisable organisation attire or an observer's high visibility blue/purple vest. Non-organisation observers please report on arrival to sign in and receive your vest. Attendance as an observer implies compliance with these requirements. Where possible, designated individuals will be available to answer questions Media: IDENTIFIABLE Some media may be present as observers. Please note there are additionally various role players playing media in the affected area to enhance exercise realism.

Site Access Through the use of site controllers and other methods, the exercise planning team will be responsible for establishing a process to control entry to all exercise venues for all participants. Each organization should follow its internal security procedures, augmented as necessary to comply with the exercise. Please ensure when on site you are recognisable in the role you are participating as and that if you are evaluating or observing you sign in and out.

Logistics Transport All participants will be responsible for the transportation to their respective exercise start locations; limited parking is available, if number plates were registered in advance. Mini buses are available as planned for movement of role players between sites. Food All participants are expected to bring food and refreshments to sustain themselves for 48 hrs, or for the duration of their activities. Burger vans and restaurants are within walking distance of most sites. However, it is not expected that exercise players will use these facilities. The exercise is being supported by the Rapid Relief Team in the provision of food and water for directing staff, evaluators and role players. All participants are advised to carry snacks and water with them at all times when practical. Rest-room Facilities Restroom facilities are located on all sites with additional portaloos positioned to supplement permanent provisions – being self-sufficient with loo roll is advisable. Toilets and facilities are marked on the Maps provided.

Accommodation Space is available on all sites for camping in designated areas; all participants are expected to come self-sufficient with tents and sleeping bags.

Policy Compliance Participation at SIMEX18 will comply with the following policies: Use of Drone: http://www.port.ac.uk/departments/services/humanresources/healthandsafety/atoz/drones/ Policy for Safeguarding Children and Vulnerable Adults: http://policies.docstore.port.ac.uk/policy-020.pdf Data Protection: http://www.port.ac.uk/departments/services/corporategovernance/dataprotection/

Chapter 2: Participating Organisations

Exercise Participants

Alongside evaluation of players and procedures, the exercise’s selected objectives focus on an emergency response scenario, to enable the evaluation of players and procedures and to identify areas for improvement. SIMEX 2018 has been developed to meet the requirements of the key learning objectives for all involved teams.

LEAD AGENCIES University of Portsmouth Understanding hazards, vulnerability and risk of disaster, underpinned by an awareness of emergency management and humanitarian response, are central to the University of Portsmouth and its work across multiple academic and applied disciplines represented by various members of staff in all parts of the planning team. The SIMEX Series is an integral part of various associated courses run by the University, contributing in addition to research projects and engagement with organisations varying from local community to international agencies.

Hampshire Fire and Rescue Service Hampshire and Fire and Rescue Service will always ensure we are there when emergencies happen. We work hard with our communities to educate people to take the right action to reduce the risk of fires and other incidents happening. Over the last decade, we have successfully driven down the number of fires to half the level of 10 years ago. As a modern fire and rescue service we aim to make ourselves even more relevant to the lives of people in Hampshire as we move towards 2020 and beyond.

This is about more than just fire. We continue to support our ambulance colleagues through our medical co-responding work. We are also passionate about collaborating and working ever more closely with our partners to further enhance the safety of the county. Hampshire Fire and Rescue Service is also an active member of the UK Fire Service’s international search and rescue capability and supporting exercises such as the SIMEX Series ensures that the UK maintains its leading position in the provision of assistance made available to help anywhere in the world after devastating events.

RedR RedR UK is a leading provider of training to the humanitarian sector. Founded over 35 years ago, RedR has since provided technical and non-technical training to tens of thousands of participants and hundreds of organisations all over the world. Our experience makes us a leader in adult learning within the humanitarian sector.

Our Humanitarian Training Competency Framework, developed in conjunction with Bioforce, not only informs our own practice, but provides a tool to improve the standard of capacity-building in the sector. We develop highly participatory, sector-relevant and context-tailored capacity building interventions that are relevant to humanitarian workers operating in field locations worldwide, equipping them with practical skills that are not only tested during the course itself, but that can be implemented immediately in their working environments. As a Lead Agency in SIMEX Series 2018, RedR is coordinating the involvement of the INGO community, and drawing on our vast experience of humanitarian capacity building and simulation methodologies for learning to support the participating organisations to meet their objectives. L2S2 L2S2 provides GDPR compliant, secure, resilient and auditable digital data capture systems for aid, international development, mass gatherings, disaster management and simulations. Our systems ensure accountability, transparency and effectiveness. For disasters, events and simulations, we can gather data from a wide range of organisations and agencies and display it on real time dashboards and reports.

Lead agencies can disseminate information on a ‘need to know’ basis, sending targeted messages to specific groups and individuals. This enables effective coordination of players by command and control. Our technology gives event organisers visibility and effective management, and it allows exercise controllers to dynamically change injects throughout a simulation. For mass gatherings, attendees with medical conditions can pre-register so their details are immediately available to medics when needed. Our portable, resilient technology works when normal infrastructure may not be available or simply non-existent. We can track people and assets, report findings and outcomes and provide detailed real-time inspection data. We have smart paper integration, allowing data from paper records to be automatically inserted into the database, as well as telephone, emails, messaging and bulletin boards. Our flagship product is the mobile field hospital IT system used by UK Emergency Medical Team. Carried in a couple of rucksacks, it is operational within 30 minutes of the team’s arrival and can run a full field hospital. It enables mass casualty triage, patient and workload management with secure, GDPR compliant electronic patient record as well as providing extensive communications. Command and control dashboards allow effective management of the hospital and work load balancing. Our small field healthcare system can be used to run mobile clinics such as rural / community vaccination clinics. We also provide systems for field skills and training needs assessment. Contact: info@L2S2.com

Key Learning Objectives of Lead Agencies: 1. To facilitate the organisational exercise objectives of those organisations participating in SIMEX

2018. 2. To facilitate the inter-agency working of those organisations attending SIMEX 2018. 3. To facilitate the evaluation of organisational exercise objectives. 4. To identify improved practice for subsequent exercises.

WORKING GROUP LEADS

University of Liverpool - CAMI Research Group The Critical & Major Incident Psychology (CAMI) research group is part of the Department of Psychological Sciences, University of Liverpool. The group has focused on decision making, critical incident debriefing, knowledge capture and acceleration of expertise.

The team’s work has emphasised transfer of research into practice, developing and delivering training using immersive simulated learning environments (ISLEs), aimed at improving critical incident decision making, as well as developing expertise in policing, emergency response and the security services. Drawing on robust and coherent approaches to knowledge capture and observations, this work has prioritised evidence-based recommendations in naturalistic settings, developing and tailoring evaluation frameworks in collaboration with key agencies and stakeholders.

EECP The company’s aim is to provide environmental contingency planning advice having a proven track record in Oil & Gas Operations, Emergency Planning, Crisis Management and the leadership of large multi-discipline teams in a highly regulated and complex operating environment. Expert knowledge of hazard mitigation and risk assessment processes taking into account impact on both process and personal safety, whilst effectively balancing commercial needs.

Ongoing commitment to improving Emergency Response standards and operational readiness through training and competence assessment programs aligned to high-hazard industry best practice.

Torchlight Heritage Torchlight Heritage works across sectors to enable and develop immersive educational and theatrical experiences for the general public across the United Kingdom. As a result of this work we have been able to provide SIMEX a number of highly skilled actors, a complement of online training resources in addition to advice and guidance around role-player management and a team of multi-skilled makeup artists. As an organisation we have also spent time

developing the International NDMA (National Disaster Management Authority), in order to create a training experience for the emergency response professionals that is meaningful, challenging and realistic.

NATIONAL AGENCIES Serve On

Serve On Is a charity whose primary focus is on rapid response to international situations requiring specialist assessment, water rescue and Search and Rescue (SAR) options. We are a Non Governmental Organisation (NGO) with a 26-year history formerly known as RAPID UK re-branded as SERVE ON in 2013. Our IRT (International Response Teams) are able to deploy within hours worldwide in order to carry out USAR tasks as directed by either host nations or collaborative UN functions. Our domestic focus is on UK Resilience with our CRT (Community Resilience Teams) being trained to support their local community and be able to deploy to support the wider national community. Both the IRT and CRT focus on achieving positive outcome for those in crisis a collaborative approach to operations, this had led to new partnerships with a number of organisations including TEAM RUBICON UK SARAID. At SimEx 2018 we will primarily be focused on deploying and operating our Flood rescue teams in support of the overall exercise aims, deploying the CRT VAC (Voluntary Agency Cell) to support exercise players and staff as necessary. Internationally we are deploying an IRT SAR and assessment team to support the rescue efforts of other heavy rescue teams.

The British Red Cross

The British Red Cross is a Humanitarian Charity Organisation that provides numerous services to beneficiaries across the United Kingdom. The Crisis Response and Independent Living (CR/IL) directorate manages the

Emergency Response (ER) function across the whole of the United Kingdom working alongside and with Local Resilience Forums (LRF’S), Fire and Rescue Services, Police Forces, UKPN, Airports and other local partnerships. Providing practical and emotional support, advice and guidance and the next steps to help the beneficiaries get their lives back on track. The ER team attend day to day operational Incidents

and major Incidents working and managing rest centres, working with fire services on the ground, assisting people whom have been the victims of distraction crimes, airport management at survivor and friends and family reception centres. The ER teams across the United Kingdom are made up of management, staff and volunteers with a robust structure to meet the needs of and “Refusing to ignore People in Crisis”. Memorandums of Understanding with all partners (MOU’s) underpin mobilisation criteria, confidentiality, assistance and support to meet the ever-changing needs of the public.

Oil Spill Response

Oil Spill Response Limited (OSRL) is the largest international industry-funded cooperative which exists to respond to oil spills wherever in the world they may occur, by providing preparedness, response and intervention services. We are wholly owned by most of the environmentally responsible oil and gas companies, and our membership represents the majority of global oil production. We currently employ 300 people across 9 locations around the world. Our expertise and resources are strategically located

across the world to facilitate effective and efficient response to oil spill incidents wherever they may occur. At SimEx Series 2018 we will be responding to an oil spill response working with our key partners. Portsmouth Street Pastors Street Pastors have been patrolling the streets of Portsmouth since 2007. All of our volunteers are trained before they join a team, the training is delivered by the police, paramedics, mental health services, church leaders and social services. All Street Pastors receive ongoing training to include awareness of; human trafficking; rape and domestic abuse; drug culture; suicide prevention. In 2017 we further trained 12 of our Street Pastors as Response Pastors, these are volunteers who are prepared to deploy in the event of a major incident or disaster. So far Response Pastors from across the country have deployed at Grenfell Tower, Manchester Arena, Westminster Bridge, Southwark and most recently Leicester. The feedback from emergency services has been positive and Response Pastors are – like Street Pastors – there to care, listen and help by offering reassurance, safety and support, this means the emergency services can leave or refer individuals to us knowing we are trusted and trained. Police Casualty Bureau

The casualty bureau is the initial single point of contact for receiving and assessing information about people believed to be involved in an incident. The primary aims of the casualty bureau are to:

● provide information for the investigation process ● trace and identify people involved in an incident ● reconcile missing person records with casualty and survivor/evacuee records.

The casualty bureau must work closely with hospital documentation teams and the major incident room. Managed centrally by The College of Policing, the professional body for everyone who works for the police service in England and Wales. The purpose of the College is to provide those working in policing with the skills and knowledge necessary to prevent crime, protect the public and secure public trust. During SIMEX18 the Casualty Bureau will undertake the following activities:

● Police officers and staff shall respond as documentation officers to reception centres (survivor / casualties at hospitals / friends and family) and manage persons involved.

● Record and complete necessary documentation for those involved. ● Open and manage the casualty bureau database from Kidlington, Oxford. ● Input data of persons involved and missing persons onto CasB database. ● Together with NaPOCC nominally establish additional call takers from Police forces across the UK

4 X 4

Support for SimEx 2018 is being provided by members of Surrey and Sussex 4x4 Response (lead group), 4×4 Response consists of a group of volunteers who offer their time and their 4×4 vehicles to provide assistance to the emergency services, local authorities and other volunteer organisations, primarily within the counties of Hampshire and Berkshire.

Our aim is to provide 4×4 logistical support to the services during times of severe weather and other crisis. Our Members come from all walks of life and drive a variety of 4×4’s, from modified off road vehicles to completely standard family cars. We, together with Wessex and Sussex 4x4 Response Groups, are members of the National 4×4 Response Network and are one of the many individual organisations throughout England, Wales and Scotland which form this network.

Nationwide groups have helped to evacuate members of the public during floods, transport water & food to cut off areas during floods, assisted Ambulance crews and doctors to reach remote areas cut off by snow, recovered stranded motorists during heavy snowfall, transported Search and Rescue teams to remote areas and provided support to festival organisers when the British summer doesn’t play ball. At SimEx Series 2018 4x4 is responding on the National and International side of the exercise with 2 separate chains of command assisting with casualty movement and access to difficult areas in need of assessment. Cabinet Office - Resilience Direct: ResilienceDirect™ is owned by the Civil Contingencies Secretariat within the Cabinet Office. Driven by central government, its central aim is to enable real time information sharing within the resilience community. This means all category one and two responders, government departments, owners of infrastructure and others involved in resilience planning and response. These tools include a mapping tool called RD maps and a message board, contact management and document storage system called Collaborate. Rapid Relief Team (RRT) RRT (Rapid Relief Team) is a volunteer, not-for-profit organisation that serves local communities in times of need. We work closely with government emergency services and other emergency response organisations to support them during their response to natural disasters and emergency incidents and to provide catering and assistance to all those directly affected by these events. The RRT is represented at SimEx 2018 by some of our trained volunteer teams in order to provide catering and hydration support for all organisations involved in responding to the SimEx scenario. The team will mobilise food preparation and serving areas using specialised equipment and processes to facilitate the safe and efficient delivery of hot and cold refreshments right to where the need is. Royal National Lifeboat Institution (RNLI) Based in the UK, the RNLI was founded in 1824. A non-governmental organization (NGO), we are one of the oldest charities in the UK. Our purpose is to save lives at sea, and in and around water.

In the UK and Ireland the RNLI provides:

strategically located fleet of all-weather lifeboats, which are always available

tactically placed inshore craft, which are subject to weather limitations

a lifeguard service on a seasonal basis coastal safety,

research and education programmes

flood response. Drowning is a leading global killer, responsible for 360,000 deaths annually (WHO 2017). This is on a similar scale to diseases such as diarrhoea and measles, a generation ago. But drowning is currently a silent epidemic, unrecognised and under-resourced, particularly in low and middle-income countries where over 90% of all deaths occur, and where it is often the leading cause of child injury and

mortality. Since 2012, we have been working internationally to share our learning and experience with others to reduce drowning, especially those in low and middle-income countries in Asia and Africa, which carry the greatest drowning burden.

We deliver international programmes through a network of in-country partners, designing and implementing drowning prevention and water safety interventions that are suitable for the local environment and needs. This includes implementation of context specific drowning prevention strategies, research to improve knowledge of drowning, development of national water safety plans and global advocacy to raise awareness and catalyse action to reduce drowning. During the SIMEX exercise the RNLI will be participating by providing a Maritime SAR capability, as well as engaging with the wider International response mechanisms and organisations. Met Office The Met Office is a world leader in providing weather and climate services as a Trading Fund within the Department for Business, Energy and Industrial Strategy (BEIS). We are recognised as one of the world's most accurate forecasters, using more than 10 million weather observations a day, an advanced atmospheric model and a high-performance supercomputer to create 3,000 tailored forecasts and briefings a day. These are delivered to a huge range of customers from the Government, to businesses, the general public, armed forces, and other organisations. This includes the Public Weather Service (PWS), which provides forecasts for the public to help them make informed decisions about their day-to-day activities. The National Severe Weather Warning Service is also a part of this, providing advance notice of weather which could affect public safety. During SIMEX 2018 we will be providing inputs ahead of the exercise to help set up the scenario and then provide weather forecasts and information as part of the Exercising Co-ordinating Group (ECG) and Excon. If required we will provide dispersion plume modelling output in the event of a fire or chemical release. Queen Alexandra Hospital (QAH) - QAH ED DEPT The QA (Queen Alexandra PHT) is participating within the SIMEX 2018 through the Emergency Department (ED). The ED currently sees in average of 350 patients per day covering a large area

of Portsmouth and Havant seeing the acute and trauma within the area. Working alongside UoP (University Of Portsmouth) Nursing studies department in their new training facility, the ED aims to emulate a working emergency department. We will be triaging and treating the casualties from the SIMEX site. The ED will also be involved with sending out its MMT (Mobile Medical Team) to the casualty site to triage treat and send patients to the

receiving hospitals which will be done on the International side of the event. Coastguard The Maritime and Coastguard Agency (MCA) work to prevent the loss of life on the coast and at sea by providing a 24/7 maritime search and rescue service within UK and international waters. We provide

legislation and guidance on maritime matters, environmental safety and provide certification to seafarers. Within HMCG also assists with requests for aeronautical assistance from all emergency services as well as receiving distress satellite beacon signals from all over the world. For SIMEX 2018, Her Majesty’s Coastguard (HMCG) is being represented by the

Maritime and Coastal elements of the agency. Both fulltime and volunteer staff will be involved in a number of the water based exercises on Day 1.

HM Coastguard will also be taking the lead on the tasking and coordination of other assets such as the RNLI. The Coastguard Rescue Teams (CRT’s) will be responding to the water based exercises on the coastline whilst the RNLI will be tasked to those at sea. As a Category 1 responder, HMCG will be working closely with other emergency and volunteer services within the exercises. JESIP principles and Mission Conduct will be used throughout to ensure successful interagency working. Support to Ops

Support 2 Ops is a Salisbury based charity that provides support to deployed responders and other charities / non-profit organisations. We provide equipment, expertise and advice to enable incidents or events to be run safely and with resilience. We aim to enable users access to equipment or expertise that aids in their efforts or extends their own capabilities or capacity - giving them a better or longer opportunity to help those in need. Support 2 Ops has a wide circle of members, from all walks in life – but all have the drive and skills to provide a reliable and professional service. We can supply capabilities such as

● Communications (radio, wifi, MESH) ● Logistics (4x4’s, trailers, planning) ● Accommodation (Incident Support Trailers, tentage) ● Welfare management and support (control systems linked to communications

systems) ● Catering and safety provision (first / fire etc). ● Power management (Generators and distribution equipment)

We are proud to support our local volunteer colleagues and our local communities. We are proactive in our involvement with the local councils and communities – we aim to be proactive and competent in helping to form the voluntary response to any incident. Someone cannot do something to help everyone, but everyone can do something to help someone. RAYNET

RAYNET is the UK’s national voluntary communications service provided for the community by licensed radio amateurs.

We can provide a flexible communications service for major civil emergencies or related exercises and local community events. RAYNET, under the terms of the amateur radio licence, is permitted to pass messages on behalf of any UK Police force, Fire & Rescue service or Ambulance trust, Maritime and Coastguard Agency, Local Authority Emergency Planning/Resilience Officers, any Health Authority, any government department, the British Red Cross, St John Ambulance, St Andrew’s Ambulance Association, RVS, Salvation Army, and any utility service. RAYNET has provided additional communications at major incidents involving aircraft, trains, flooding, evacuations, telephone exchange failures, missing persons searches, adverse

weather, oil/chemical pollution etc. RAYNET volunteers normally use their own equipment to provide communications. Voice transmissions are the norm, but messages in the form of data transmissions are being increasingly used. In some areas, the use of vehicle-tracking systems and MESH networking can also be provided. The organisation was formed in 1953 following the East Coast floods, when radio amateurs provided emergency communications.

The Environment Agency We work to create better places for people and wildlife, and support sustainable development. EA is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs. We plan to attend where resources allow to deliver a live deployment of flood barrier and to support data gathering and technical knowledge through TLOs and the Solent & Environment working group. We were established in 1996 to protect and improve the environment. We have around 10,600 employees. Our head office is in Bristol and we have another office in London. We have offices across England, divided into 14 areas. Within England we’re responsible for:

● regulating major industry and waste ● treatment of contaminated land ● water quality and resources ● fisheries ● inland river, estuary and harbour navigations ● conservation and ecology ● We are also responsible for managing the risk of flooding from main rivers, reservoirs, estuaries and

the sea.

Islamic Relief As an independent humanitarian and development organisation, Islamic Relief has been serving humanity for 32 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for the three billion people still living in poverty. Since we received our first donation in 1984, we have helped millions of the world’s poorest and most vulnerable people. Inspired by the Islamic faith and guided by our values, we believe that people with wealth have a duty to those less fortunate – regardless of race, political affiliation, gender or belief. Our projects provide poor people with access to vital services. We protect communities from disasters and deliver life-saving emergency aid. We provide lasting routes out of poverty, and empower vulnerable people to transform their lives and their communities. We are currently working to build our domestic emergency response and will be participating in SimEx alongside the British Red Cross to build our skills and planning methodology.

South Coast Ambulance Service (SCAS) Hazardous Access Response Teams HART) SCAS HART are the ambulance service response into hazardous environments e.g. flooding, aboard vessels, unstable terrain, difficult access, at height, USAR, mass casualty incidents The SCAS Resilience department (RSO) oversees HART and business continuity as well as interacting with local and government stakeholders. Association for Simulated Practice in Healthcare (ASPiH) ASPiH is a not-for-profit membership Association comprising of members drawn from healthcare, education and patient safety backgrounds including researchers, learning technologists, workforce development or education managers, administrators, and healthcare staff and students. All have a genuine interest in new and innovative methods of learning, as well as optimising the use of existing simulation resources within their practice. Our membership bridges undergraduate and pre- registration education as well as postgraduate and post registration training and ongoing CPD for all of the health and social care workforce.

University of Portsmouth - Nursing SHSSW The BN (Adult) programme at UoP aims to prepare its graduates to be better able to meet the needs of an increasingly complex and ageing population. Simulation is widely used in nurse education and this event provides the students with the opportunity to build their knowledge and skills in relation to the emergency management of mass casualty/complex events, through the 3-year course. Student nurses will adopt 3 roles (participant, nurse and “manager”) during the 3 years of their course. This helps them to move from local perspective to strategic focus. The BN course team will be able to assist in supporting the event by providing resources, scenarios, facilities, undertaking realistic make-up (trauma, burns, bruises etc) for mock “trauma casualties”. Staff will be present as observers, to give later feedback to student participants. Institute of Criminal Justice Studies, University of Portsmouth The research team are currently working with Hampshire Fire and rescue services and LFB evaluating control room calls with plans to develop a communication tool to aid information gathering. University of Portsmouth, School of Earth & Environmental Sciences, Crisis & Disaster Management MSc course The University of Portsmouth is an education and research organisation, with the School of Earth & Environmental Sciences (SEES) running the Crisis & Disaster Management MSc course. The SEES research team will be examining various stages and locations of the SimEx Series, to study the effectiveness of satellite remote sensing for emergency response applications

INTERNATIONAL AGENCIES

The Department for International Development (DFID) The Department for International Development (DFID) leads the UK’s work to end extreme poverty in developing countries. We are tackling the global challenges of our time including poverty and disease, mass migration, insecurity and conflict, and co-ordinate the UK’s response to humanitarian emergencies around the world. DFID provides funding and logistical support for the UK International Search & Rescue Team and the UK Emergency Medical Team, as well as funding for some of the other NGOs and UN agencies taking part in Simex Series 2018 including Map Action, Christian Aid, Save the Children and Tearfund. A small number of DFID staff are taking part in Simex Series 2018, playing roles that they would perform in a real-life incident. Other DFID staff will also be on-hand to explain more about DFID’s role in responding to humanitarian emergencies, as well as about how UK aid works to help millions of people around the world every year. UK International Search and Rescue (UKISAR) The UK ISAR team provides specialised technical search and rescue in collapsed structures and confined spaces in largely populated areas. At the request of the Government of an affected nation, the team will mobilise to sudden onset disasters on behalf of the Department for International Development (DFID). It supports a mechanism through which the UK can comply with the principles of United Nations General Assembly Resolution 57/150 “Strengthening the effectiveness and coordination of international urban search and rescue assistance”. UK ISAR also supports the UK’s commitment to the European Union Civil Protection Mechanism, and provides specialist logistical support to the UK Emergency Medical Team, which has been verified by the World Health Organisation.

The team deploy with a total of 69 specialists which includes management, logistics, canine, command support, medical, engineering, coordination and liaison. It is fully self-sufficient and can operate at two large sites simultaneously providing 24-hour operations for up to 10 days. The team is trained and equipped to undertake the following operations: • Assessment of damaged cities, towns and buildings • Search for and location of deeply entrapped victims (technical search) • Scene stabilisation using timber shoring systems • Gaining access to structures using hot cutting, hydraulic tools • Advanced life support • Rescue (extrication) • Hazardous Materials Assessment • Heavy Equipment Operations using cranes and machinery UK Emergency Medical Team (UKEMT) The UK Emergency Medical Team (UKEMT) is the front line of the UK’s response to a humanitarian crisis overseas, such as an earthquake or tsunami. The UKEMT can deploy in a scalable and flexible way, supporting affected countries in the immediate aftermath of a humanitarian emergency to deliver life-saving, world-class healthcare provision. Depending on the need, the UKEMT can deploy resources including a fully equipped surgical field hospital, standalone specialist units (e.g. rehabilitation, spinal injury), or clinical personnel to work in existing infrastructure. Funded by UK aid, the UKEMT is staffed by volunteers from the NHS and can deploy at 24 hours’ notice. A register of UK-based medical and health professionals, who undergo rigorous training to prepare for working in disaster zones, is maintained by the charity UK-Med. The field hospital is operated with the support of the UK Fire and Rescue Service. The UKEMT is a consortium of 4 different agencies: The Department for International Development (DFID), UK-Med, UK Fire and Rescue Services, and Handicap International.

Tearfund Tearfund is an international relief and development agency working globally to end poverty and injustice, and to restore dignity and hope in some of the world’s poorest communities. We operate in more than fifty countries around the world. We deliver our strategy by:

● Developing communities and building resilience, sustainably and holistically ● Changing unjust policies and practices to deliver justice for poor communities ● Enabling communities affected by disaster and conflict to recover quickly and be

better equipped to face future hazards. Humanity and Inclusion An independent charity working in situations of poverty and exclusion, conflict and disaster. We work alongside disabled and vulnerable people to help meet their basic needs, improve their living conditions and promote respect for their dignity and fundamental rights. We currently co-chair the IASC Task Team in Inclusion of Persons with Disabilities and are working with UN agencies, national governments

and NGOs to look at mainstreaming vulnerability in humanitarian response. We will be using the simulation to examine how agencies are protecting vulnerable people as part of their responses, and to look at our own role in promoting and supporting this.

MapAction

In a humanitarian emergency, visualising information is vital. MapAction quickly synthesises crucial data from the disaster, conveying it visually in the form of maps. By creating this ‘shared operational picture’ for aid agencies, governments and local partners, we help them make informed decisions and deliver aid and emergency supplies to the right place, quickly. MapAction is recognised as a leading provider of professional-standard mapping services in first phase emergency response. We regularly deploy with the United Nations’ Disaster Assessment and Coordination (UNDAC) team. We have the capacity to rapidly deploy a fully trained and equipped humanitarian mapping and information management team anywhere across the globe. Our team of over 70 trained volunteers follow a well-practised deployment model, meaning we can respond within 24-48 hours of a rapid-onset emergency. Alongside our emergency response capability, we run a range of preparedness projects that seek to ensure our partners can respond more quickly and improve information sharing in countries and regions vulnerable to disasters. MapAction’s disaster preparedness activity is cost effective, trains others in mapping and data management methodologies and enables a wider base of people to provide maps in an emergency. AMI - Action Media International We are a resilience trained media team specialising in humanitarian work. We are the humanitarian voice and adhere to the humanitarian principles in all we do. They are embedded in our work, how we work and who we work with. We aim to engage with people, communities and humanitarian organisations providing ethical media coverage of their work. Our team have a broad and unique set of skills reaching far beyond our media remit. We are humanitarians first in all we do. Nationally we work with marginalised youth, providing media workshops, work experience and kit hire. Our workshops aren’t purely academic in their approach to training nor are they solely aimed at Media Training. The media aspect of our workshops whilst core is in part a vehicle to help us work on other key skills such as critical thinking, self-confidence and interpersonal skills. We have provided media coverage to many multi-agency training exercises and events in the UK including SimEx 2016, 2017 and 2018, Operation Godwin, worked with Serve On and Team Rubicon. Internationally we’ve taken inner city young people to the poorest regions of Sri Lanka and supported them in the provision of education to the village women, farmers and child monks. Digital Humanitarian Network (DHN) The purpose of the Digital Humanitarian Network (DHN) is to leverage digital volunteers in support of 21st century humanitarian response. More specifically, the aim of this network-of-networks is to form a consortium of Volunteer & Technical Communities (V&TCs) and to provide an interface between formal, professional humanitarian organizations and informal yet skilled-and-agile volunteer & technical networks.

UN OCHA

The United Nations Disaster Assessment and Coordination (UNDAC) network is a robust, interoperable, rapid response and capacity development tool capable of strengthening OCHA’s response to crises and national and regional preparedness for emergency response. The UNDAC system is deployable globally within 24 hours to respond to disasters through strong cooperation with member states and the availability of technical expertise. The UNDAC members are responsible for establishing and running an On-Site Operations Coordination Centre (OSOCC) and this will be their primary role during the UK SIMEX. This year, UNDAC celebrates its 25th anniversary, after being established in 1993. During that time, UNDAC has responded to more than 280 emergencies ranging from floods, earthquakes and conflicts in over 100 countries. The Crisis Centre Network For the first time, the SIMEX Series UK 2018 exercise offers an opportunity to test the newly created concept of Global Crisis Centre cooperation in major sudden onset emergencies. The concept has been developed in recent years in a joint effort between OCHA and several regional and national crisis centres. In the exercise, the participation of the crisis centre network will be limited to the first exercise phase on Tue 9 May, with the purpose to test the crisis centre alerting procedures and to hold coordination meetings. The SOP foresee that OCHA alerts the "Global Crisis Centre Network" at the onset of a major sudden onset disaster and convenes an initial audio/video conference to exchange information about the disaster impact, anticipated challenges and the need for international assistance. After the request for international assistance, the Crisis Centre Network will meet again to clarify priority needs, modalities for international assistance (e.g customs), and coordination issues. The Global Crisis Centre Network comprises national and regional crisis centres as well as other relevant organisation engaged in disaster information management. Participating Crisis Centres in the exercise include the European Emergency Response Coordination Centre (ERCC), The Russian Ministry of Emergency Situations (EMERCON) and UNITAR’s Operational Satellite Applications Programme (UNOSAT). Humanitarian Response.info Humanitarian Response.info is a specialised digital service of the United Nations Office for the Coordination of Humanitarian Affairs (OCHA). Humanitarian Response aims to be the central website for Information Management tools and services, enabling information exchange among operational responders during either a protracted or sudden onset emergency. This global site is complimented by country specific emergency sites that can be accessed through www.HumanitarianResponse.info. At the global level, Humanitarian Response provides access to country sites and a "one-stop-shop" for global information coordination resources, such as normative products including guidance notes and policies, cluster specific information and data, toolboxes and internet links. At the country level, Humanitarian Response is designed to provide a platform for sharing operational information between clusters and IASC members operating within a crisis. It provides a predictable set of core features that will be repeated on all sites and will host future tools for streamlining information collection sharing and visualisation. During Simex, Humanitarian Response will provide an online simulation site where participants will work and exchange operational information.

Inter-Agency Standing Committee (IASC) The Inter-Agency Standing Committee (IASC) is a unique inter-agency forum for coordination, policy development and decision-making involving the key UN and non-UN humanitarian partners. It is the primary mechanism for inter-agency coordination of humanitarian assistance. The IASC develops humanitarian policies, agrees on a clear division of responsibility for the various aspects of humanitarian assistance, identifies and addresses gaps in response, and advocates for effective application of humanitarian principles. In 2016 IASC established a Task Team to develop guidelines on the inclusion of persons with disabilities in humanitarian action. The Task Team is co-chaired by UNICEF, the International Disability Alliance, and Humanity & Inclusion (HI). The Task Team is composed of organisations of persons with disabilities (DPOs); NGOs; UN Agencies; ICRC; IOM; Governments; ECHO; IASC Secretariat; and the IASC MHPSS Reference Group. The IASC Task Team will be represented at SimEx 2018 by two members: HI and CBM. Their objective is to test the impact of the provision of technical support to coordination mechanisms through existing tools developed at the global level to foster inclusion of persons with disabilities, including the Draft IASC guidelines on inclusion of persons with disabilities in humanitarian action and the Washington Group Short Set of Questions on Disability Statistics. Save The Children Save the Children is the world’s leading independent organisation for children. We work in 120 countries. We save children’s lives; we fight for their rights; we help them fulfil their potential. We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. Save the Children is a leader in global humanitarian response, with operations conducted in acute and chronic crises to relieve the impacts of a disaster and aid the recovery process. This includes the provision of vital services to save lives, offer protection, alleviate suffering and restore dignity. Save the Children is committed to setting high goals, and continuously improving the quality of the work we do to benefit children. We work with partners and embrace change and new ideas to leverage our global strength in making a difference for children. Save the Children has a significant Humanitarian Response Surge Capacity based in the UK, including professionals in operations and project management, logisticians, and technical experts. Save the Children UK’s Humanitarian Response professionals are deployable within a matter of hours, to ensure efficient response to sudden onset crises globally. In addition, Save the Children UK has extensive Capacity Building expertise, including regularly delivering practitioner-led, scenario based simulation exercises from the design to implementation stages. Save the Children UK is committed to developing response expertise but within the Save the Children family and the wider humanitarian and disaster response community. Christian Aid/EISF Christian Aid insists that the world can and must be swiftly changes to one where everyone can live a full life, free from poverty. We work globally for profound changes that eradicated the causes of poverty, striving to achieve equality, dignity and freedom for all, regardless of faith or nationality. We are part of a wider movement for social justice and work through local partners on the ground for the most accountable and context appropriate humanitarian response. We provide urgent, practical and effective assistance where need is great, tackling the effects of poverty as well as its root causes. The European Interagency Security Forum (EISF) is an independent network of Security Focal Points who represent European-based humanitarian NGOs operating internationally. EISF is housed at Christian Aid’s offices in London.

The Gurkha Welfare Trust We ensure that Gurkha veterans, their widows and their wider communities are able to live with dignity. We achieve this primarily through the provision of financial, medical and community aid in Nepal. We operate through 22 Area Welfare Centres spread across traditional Gurkha recruiting areas. In the UK, in conjunction with other service charities and government bodies we offer advice and support to help the thousands of retired Gurkhas and their families who choose to settle here. Communicating with Disaster Affected Communities Network The CDAC Network is a growing platform of more than 30 humanitarian, media development, social innovation, technology, and telecommunication organisations, dedicated to saving lives and making aid more effective through communication, information exchange and community engagement. ARÇ (Emergency and Disaster Interpreters) ARÇ (Emergency and Disaster Interpreters), is a volunteer interpreters group which was established in Turkey, Istanbul in 2000, in order to provide translation and interpreting services for foreign search and rescue teams and other disaster relief organizations. Following the earthquake experiences of August 17th and November 12th, 1999, need for communication between foreign teams, local authorities and people, pointed out an urgent need. As a result of this fact, Istanbul University and Translation and Interpreting Association Turkey undersigned a protocol with Governorship of Istanbul and started interpreter trainings to serve in the fields mentioned above. The training programme for interpreters includes the topics of Emergency and Disaster Management, Humanitarian Aid, First Aid, Translation and Interpreting Skills, Disaster psychology and beyond. Up until now this initiative has expanded to Ankara, İzmir, Çanakkale with mainly in English, German, French and Arabic languages. TRAC-Telsiz Radyo Amatörleri Cemiyeti (Association of Amateur Radio in Turkey) TRAC-Telsiz Radyo Amatörleri Cemiyeti (Association of Amateur Radio in Turkey) is established in 1962. In 1983 after the amendments made by the National Security Council, accepting and passing the important role of amateur radio in disasters, the legislature has opened the amateur radio activity as a result of expectations for community service. TRAC is currently organized around the country with 54 branches and 24 representative offices. All of our branches have one or more relays, some have HF (shortwave) stations and / or a Mobile Communication Vehicle. Our goals are to promote and expand the amateur radio, to develop scientific and researcher dimension of the amateur radio, to develop educational dimension of amateur radio, to contribute of establishing qualified human resources in telecommunication, to improve sportive qualities by competitions, to provide unity and consolidate solidarity and helping among radio amateurs, to fulfil duties and responsibilities delegated to our association, to make necessary arrangements for the public benefit of amateur radio stations in disasters and emergency situations, to provide necessary arrangements for disaster and emergency communication, to participate and contribute IARU activities, to develop and protect the rights and interests of Turkish Radio Amateurs. Our TRAC Golcuk Branch has 20 volunteer members, from various backgrounds such as moto crossers, mariners, off-roaders, divers, electronics and communication technicians, topographical engineers, aircraft pilots, volunteer firefighters, teachers, bankers, emergency managers.

Delft University of Technology University of Technology is the largest, and most comprehensive technical university in the Netherlands. Its Faculty of Technology, Policy and Management (TPM) wishes to make a significant contribution to sustainable solutions for social problems in which technology plays an important role. Within TPM, the research focus of the Multi-Actor System (MAS) department is on multi-actor decision and management problems in complex socio-technical environments including the humanitarian domain. The leading design principles are design for trust (social acceptance, transparency, security), design for autonomy (empowerment, self-management and self-regulation) and design for human-system interaction (engagement and collaboration). Delft University brings experience in providing opportunities for training and knowledge exchange. The project members have extensive experience in exchanging knowledge with practitioners through developing and delivering training. Furthermore, the staff has been involved in the design, organization and evaluation of exercises, including the large-scale humanitarian exercise Triplex. Finally, the project members have been actively involved in real-world deployments, including Haiti, the Philippines, Nepal and Ebola outbreak. The Sphere Project Sphere (along with ALNAP) is the most enduring of the Quality & Accountability initiatives, of which there are currently at least 15 active, and several more that have finished. These initiatives exist, and continue to emerge, because of the sector-wide view that better quality and more accountable humanitarian response leads to better outcomes for affected and host populations and other recipients of aid. Sphere’s contribution to the sector revolves around the Sphere Handbook, comprising an Introduction, the Humanitarian Charter, the Core Humanitarian Standard, the Protection Principles and the four life-saving technical chapters. Sphere has a duty to widely disseminate the Handbook, and to provide training opportunities so that people can learn how to use it responsibly and appropriately. One current training approach which is proving to be popular is short introductory Sphere workshops delivered in the field to responders on the front line (e.g. Cox’s Bazar Nov 2017 and Bali Jan 18). At SIMEX 2018, the Sphere Training Manager will deliver a short Sphere workshop to the RedR open-invitation team the day before the exercise starts.

Chapter 3: Applications and Installation

SIMEX Series has a large evaluation program in which the joint organisation analysis and final results

provide key recommendations that are shared with operational partners, working groups and networks to

ensure an improved coordinated response.

SIMEX Series 2018 will collect information from a wide range of participants. The application and dedicated

website will be utilised by Role Players, Evaluators, Observers & Players. Data submitted via the

application and website will be used for SIMEX management, evaluation reporting, academic research and

to improve future SIMEX Series exercises. The SIMEX app is a secure data collection device available to use

online and offline.

Please take the time to view the user guides and information videos on the SIMEX Series website:

simexseries.org/resources For support email: simexmessaging@l2s2.com

The Evaluation Team WhatsApp group is available for evaluators to engage with other evaluators. To join the group you need to send your mobile phone number to the evaluation team using email or SMS:

● Mail: simexmessaging@l2s2.com - Write in the message “WhatsApp Evaluator” and include your Mobile phone number

● SMS: 44 7441 949010 - Write in the message “WhatsApp Evaluator”

SIMEX APP Overview

Your feedback is essential; to send this data you will be using the SIMEX APP (Xenplate).

The SIMEX App is designed to facilitate use by many participants who may also have multiple roles. There

are links to a number of specific areas that may be used as appropriate to your role(s) as follows:

Area User and Purpose

Casualty Experience Role Players during SIMEX scenarios to capture real-time

feedback

End of day review All SIMEX participants, for use at end of day or end of role (if

sooner) for multi-role players

Role Player Management Role Player pre-scenario questionnaires. This must be completed

every time prior to starting each role

National & International Objectives For SIMEX evaluators only

Inclusion & Disability For SIMEX evaluators only

Casualty Status For evaluators and subject matter experts only

The SIMEX app has been built specifically for this year’s exercise using Xenplate, a mobile friendly

customisable data capture tool. Role Player tracking will be carried out using SATIS Tally, which has been

customised for the exercise. Below is a brief instruction of installation & use, full user guides will be

available on the SIMEXSeries.org website

SIMEX App Registration and Download

Users must register their own account via the website to enable them to use the system. This can be

completed on your mobile device or via the web. This process will involve actioning a link in an email

which you must be able to access from the device on which you wish to install the app. Steps to register

are as follows:

1. Go to: SIMEX2018.L2S2.com and follow the on-screen instruction to ‘Register new Account’

2. Open the confirmation email on your mobile device (do not share this email)

3. Select the appropriate app store link, download and install the SIMEX app

4. Open the app and follow onscreen instructions for activation

5. Navigate through the onscreen installation and enter your chosen PIN

6. The SIMEX app will then download and process data. Please update your profile, including your

role, your Role Player Number, if you are a focal point, your organisation, your role within your

organisation and you may wish to add some bio notes. You may add to this data later but please

remember to save each time (see ## below)

7. Please familiarise yourself with the app, the screen navigation and the content. Further content

will be added running up to the start of the exercise

Note ## It is important that when using the SIMEX app you enter your correct UK mobile number and

email address because they will be used by SIMEX management to communicate with you. App messages

can be replied to. The contact details are: Email: simexmessaging@l2s2.com and SMS: 44 7441 949010

If auto activation fails (step 3 above) please click “more options” and scan the QR code contained in the registration email and resume the process. Using the SIMEX APP When you wish to provide the feedback for your role open the app and click the relevant icon, make your entries and then select “Submit evaluation” before closing the app. After submitting each feedback instance your screen will return to the homepage for the next selection. Please note: Each user account can only be accessed via one device at a time. Should you wish to change

devices, ensure that the first device has been connected to the internet to allow data transfer, then use

the Logout button on the first device. You may then login via another device.

Chapter 4: Evaluation Overview

Evaluation Overview

The evaluation framework, working against the core objectives and focusing on a multi-level capture plan

during the exercise, will be collecting data under three key activity streams:

Subject Matter Experts

Drawing on a selected roster of national and international subject matter experts (SMEs), we will deploy

various teams of observers and evaluators throughout the live exercise. Using a tailored observation

framework - combining existing templates with established research practice - evaluators across the sites

will be able to draw on their specialist expertise and capture observations relating to specific interactions.

This will allow us to highlight good practice, identify areas for development and showcase key performance

examples across various command levels and all agencies involved.

Public Management

Throughout various stages and areas of the incident scenario volunteers will play the role of casualties,

victims and members of the public. Drawing on their first-hand experience of the deployment, interaction

and performance of responders from across the emergency services and specialist agencies, we will

capture a broad range of perceptions and experiences during the exercise. This will allow us to provide a

more comprehensive and dynamic evaluation, going beyond traditional performance indicators, by adding

a rich reflection of individuals’ experience and interaction with the responders.

Training & Learning

As the exercise is intended to provide a training and development platform for responders and agencies, it

is essential to ensure that the design, delivery and engagement throughout the scenario are conducive to

this. Working closely with all the agencies involved, the goal is to better understand how these simulated

environments push responders’ competencies and abilities, developing confidence and accelerating

expertise. This process should not be limited to those agencies deployed, also providing benefits to

participating volunteers and members of the public, as well as observers and partners agencies, building

relationships and driving engagement, resulting in more confident and resilient communities.

SIMEX OBJECTIVES For SIMEX Series 2018 there are primary coordinated learning objectives facilitated by secondary scenarios on the National and International each with various activities.

NATIONAL - Primary Exercise Objectives

1. IA working (STAC, TCG, Support Cell): To improve inter-agency coordination at multi-agency incidents

a. Operating in a TCG (HFRS, Police, SCAS) b. Operating in a STAC (MET, EA, OSR) c. Operating in Support Cell d. Utilisation of Resilience Direct

2. Mass casualty: to improve management of a mass casualty incident

a. Management of overwhelmed A&E departments b. Managing Mass Casualties c. Managing Mass Fatalities

3. First Responders (FRS, Police, Medical): to improve the response of category 1 responders a. Operating in a TCG (HFRS, Police, SCAS) b. Operating in a STAC (MET, EA, OSR) c. Operating in Support Cell d. Utilisation of Resilience Direct

4. Improve pre-existing awareness of other organisations capabilities, limitations, SOPs a. Testing HFRS control room staff response to incoming calls and subsequent management of

information INTERNATIONAL - Primary Exercise Objectives

1. Improve assessments in a breaking emergency context a. Direct observation tool (Kobo) b. Initial needs assessment c. Inter-agency d. Timeliness e. Meeting minimum standards for inclusion

2. Improve staff resilience through testing of organisational personal safety and welfare policies a. Mobilisation b. Deployment c. Decision making

3. Respond effectively to security threats in hazardous environments and effectively negotiate humanitarian access

a. Checkpoints b. Risk assessment c. National government role d. Negotiation

4. Improve inter-agency working, including demonstration of mini clusters a. Cluster/mini cluster meetings b. Shared database/info sharing/joint proposals c. National coordination d. Improve ISAR/INGO/UK EMT engagement

5. Improve engagement with affected communities including communication and accountability a. Mass dissemination of information b. Soft skills for CWAP c. Accountability to affected populations d. Meeting minimum standards for inclusion

EVALUATOR PROFILE We would like to thank you again for your expert contribution to the exercise evaluation, sharing your thoughts and views about the incidents and events across the various days. As we put the evaluation report together, it would be useful to provide a clear background overview and expertise about the Evaluators, to better reflect the insight and observations gathered during the exercise.

● What organisation do you represent?

● Number of years in service? ● Rank and/or role with current organisation. ● Previous experience with full-scale live exercises (FSE)? (Please provide a brief description of your

role and activity (e.g. evaluator, participant, trainer). ● Please describe any prior involvement with national (e.g. JESIP, Cabinet Office) or international (e.g.

IEC, IER, CHS, IASC) training and development standards, and what role you had within those frameworks.

This information will be kept separate from your individual evaluation data and will only serve as collective references for the whole evaluation pool. The framework is not looking to assess your evaluation, but to put trends and observations into meaningful contexts and allow for a richer review of the exercise.

NATIONAL & INTERNATIONAL OBJECTIVES National & International Objectives will utilise 13 categories of evaluation. National Objectives contain JESIP evaluation questions that can be entered by clicking the blue arrow against the category name. This will list the JESIP categories, expand the question again to allow inputting the Star rating, comments and photographs. Against each core question is an Info “i” icon, expand this for more information about the question and ratings. Ensure to keep photographs concise and minimal as they are supporting the report. At the end of both the National & International Objectives is a category for NGO specific Secondary Objectives, these are objective questions set out by the individual organisation. This may contain objectives and questions only internal NGO evaluators can answer. The National & International Objectives forms have been designed in a way that specific evaluation data can be collected and submitted. The form does not need all questions completed prior to submitting data. Once the criteria have been input and all feedback has been added, use the Submit Evaluation and the SUBMIT button to save the evaluation, transfer and also clear the form ready for next use.

EVALUATOR END OF DAY REVIEW Evaluators and participants are requested to complete an End of Day Review to provide immediate reflections about the day they have experienced. The End of Day Review feedback purpose is used to gather a broad overview of immediate reflections while fresh in the mind of participants. More detailed and role specific questionnaires will be circulated after the SIMEX and will be completed via the Xenplate DC application or website. This feedback is completed using the Xenplate DC application and can be found from the Home page under “End of Day Review”. End of Day Review Questions: Feedback captured on this page is free format only without ratings, please be concise. When submitting feedback ensure to update the evaluator details; name, date and time. The following

questions will be asked:

● Tell us one good observation about the day?

● Tell us one recommendation about the day?

● Any other feedback, suggestions, observations about the SIMEX?

Once input all feedback you want to supply, click “Submit Evaluation” then “SUBMIT” to confirm, clicking

“Review” will not submit and will allow editing. When clicking “SUBMIT” this will save the data and return

to the home page, resetting the form and preparing it for a new submission.

Chapter 5: Evaluation Guidance

EVALUATOR GUIDANCE SHEET

National / International Objectives

Please note the time, location, agencies involved, and provide a brief description of the incident/activity

observed. The score reflects how much of this behaviour you observed, regardless of it be considered

positive or negative. A score of 1 signifies some or tentative observance; 5 a sustained, prolonged or clear

display; and, a score of 0 means that it was not observed, not relevant or you were not able to provide an

accurate reflection of the situation.

1- Co-location – Identifying and utilizing a suitable location so that all relevant parties could be involved in

discussions and actions to resolve the incident.

> E.g., across the duration of the incident there is visual evidence of agencies mixing with other

agencies on scene.

2- Communication - The extent to which clear communication between agencies was observed.

> E. g., not using jargon or agency specific acronyms, with a clear breadth and depth of

communication.

3- Coordination – This criterion relates to action, the extent to which agencies worked together to

plan and resolve the incident. It would be rare for coordinated action to occur in the absence of

effective co-location and/or communication.

> E. g., evidence of agencies discussing plans together, exchanging information and clearly

communication actions as they are developed.

4- Situational Awareness & Shared Mental Models – The extent to which agencies exchanged information

in order to develop a shared understanding of the incident and how it may progress.

> E. g., evidence of both a shared situational model and appropriate and frequent updating of all

relevant agencies, ensuring that information/analysis is made explicit and understanding is

checked.

5- Joint Understanding of Risk – The extent to which joint dynamic risk assessments were conducted

between relevant agencies.

> E. g., reviewing information together, exchanging insight and analysis across agencies and

drawing on relevant expertise.

6- Control Room Information – The extent to which individual command/control rooms/tents provided an

effective space for information gathering and coordination, maintaining regular communication across

locations and agencies, resulting in a more complete picture of the situation.

> E. g., effective use of space, equipment and facilities, with good signposting and clear allocation of

information/reference points.

7- Goal Directed Action – The extent to which clear goals were set and actions selected to address these

goals.

> E. g., setting of clear goals and issuing explicit actions to achieve those, with an accompanying

rationale to support this process.

8- Level of Contingency Planning – The extent to which agencies have considered how the situation may

progress and discussed alternative courses of action.

> E. g., reviewing of potential alternatives and considerations given to the impact these would have

on current and future activity.

9- Level of Improvisation & Creative Thinking – The extent to which services demonstrate that they have

thought outside the box for novel solutions to address unique problems encountered.

> E. g., reconsideration of actions, especially when faced unexpected situations, that were not

necessarily in line with policy or standard guidance, but suitable to address the current situation.

10- Level of Action Omission – The extent to which services either fail to act or are slow to act on

information or injects received.

> E. g., failing to decide whether or not to deploy resources or continually requesting more

information despite none being forthcoming, leading to instance of failing to act, either in time

or not at all.

11- Communication with the Public – The extent to which services communicate appropriate information

to the public, including victims and their families, in a way that they can understand.

> E. g., explaining why the emergency services are completing certain actions and giving the public

clear instructions on what they need to do and why, while also providing reassurance and

support.

12- Access & Respect – The extent to which appropriate resources are utilized, and level of respect and

sensitivity demonstrated by the services when interacting with victims. This is not just about being polite

or nice, but rather professional and considerate.

> E. g., a clear display of empathy and direct effort to understand the individuals needs, taking extra

time to liaise with casualties and victims, addressing their immediate needs as well as wider

concerns.

13- Evidence of Leadership – The extent to which one or several individuals take on clear roles and push

decisions/actions forward.

> E. g., individuals taking charge of discussions or uncertain situations, with the explicit purpose

progressing an action/decision, regardless of designed roles or duties.

Please note that if for the incident/event observed any of the above criteria are not appropriate (e. g. co-

ordinated action was not required for resolving an event), do not assign a score. Similarly, some of these

observations can relate to multiple or single agencies, so make sure you provide detail of this in your

description.

Chapter 6: Exercise Site Maps The exercise utilises a number of locations across Southern Hampshire for various elements of the exercise proceedings: Those locations with significant activity are shown following with additional detail.

National Exercise Maps

UoP Institute of Marine Sciences Location of National Exercise ExCon, ECG, Role Player Management. Also located here is the beachfront and the Rest Centre.

Fraser Gunnery

Location of National exercise emergency response activities, EA flood prevention, Voluntary Agencies Cell.

International Exercise Maps Fort Widley and Children’s Field

Location for International ExCon, role player management, role player, staff and evaluator camping, USAR operations, USAR and UKEMT Base of Operations.

Fort Purbrook

Location for International and National Non-Governmental Organisations’ Bases and inter-agency meeting tent. Fraser Gunnery

Location for SAR operations, IDP and refugee camps, forward role player management.