Signature Worldwide and Grand Geneva Resort & Spa

How Signature and a Few Post-It Notes Can Create Legendary

Service

a goal for you to achieve each day, can help revolutionize your customer service experience EVERY DAY!

• Every Grand Geneva Associate is trained to implement three specific goals during every shift.

• Our resort is already Grand but with every department having Signature’s help, our property can go from Grand to

Post-Its to Create Legendary Service

• The following tips give us TEN opportunities to make a POSTIVE impact on a guest’s stay

• When these tips are partnered with Signature training, our Resort will achieve great success!

A Grand Room would be nothing without

service!

We would love for Signature to GROW with our company!