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SIGNAGE CATALOGUE
COVID-19VERSION 1
SHOPPERPUBLICEMPLOYEE FACING SAFETY
ILLUSTRATIVE EXAMPLESMAY, 2020
MESSAGING
SAPOA has prepared this document on behalf of the industry to advance a safer, healthier and more efficient shopping centre and office environment. Companies and individuals will need to follow health guidance and continue to take the necessary precautions as they return to work, shop for groceries and resume at least some social interactions. Businesses should also consider medium- and long-term planning to address areas in which a secondary surge occurs or the country experiences future resurgences of outbreaks later in the year. We encourage members to reference these and other documents for additional recommendations, including supporting shopping centre customers and office workers health.
Please Note: Colours on each poster can be changed to reflect the colours of the Shopping Centre or Corporate Identity of your company.
Posters can be made to fit any size required.
Please email [email protected] with artwork requirements, pricing and orders.
SHOPPING CENTRES& OFFICES
EXTERIOR SIGNAGE PAGE
1. Parking ............................................................................................................................................. 7
2. Entrances ........................................................................................................................................ 8
3. Entrances - Points of Closure .............................................................................................. 9
4. Attention Delivery Drivers ................................................................................................ 10
5. Social Distance Markers .......................................................................................11
6. Exit .............................................................................................................................12
INTERIOR SIGNAGE PAGE
1. No Mask. No Entry. ................................................................................................................ 14
2. Common Area Directional Floor .................................................................................... 15
3. Elevator Limit ............................................................................................................................ 16
4. Elevators ...................................................................................................................17
5. Escalators .................................................................................................................18
6. Avoid Holding the Hand Rail ..............................................................................19
7. Toilets ............................................................................................................................................ 20
8. Toilets & Self-sanitation Stations ................................................................................... 21
9. Common Areas & Washrooms ......................................................................................... 22
10. Did You Wash Your Hands? ................................................................................................ 23
11. Common Areas .......................................................................................................24
12. Seating Restrictions .............................................................................................................. 25
SHOPPING CENTRES
INTERIOR SIGNAGE PAGE
1. Consumer Messaging .......................................................................................................... 27
a. Welcome back ..................................................................................................27
b. What we’re doing to keep you safe ............................................................28
c. Healthy Shopper Guidelines ........................................................................29
d. Together we thank you .................................................................................30
2. Food Courts / Restaurant Areas ..................................................................................... 31
3. Play Areas .................................................................................................................................... 32
4. Temporarily Closed ................................................................................................33
5. Trolleys ......................................................................................................................34
6. Credit Card Machines ............................................................................................35
7. Tap Card for Transaction ......................................................................................36
8. This Store is Temporarily Closed ........................................................................37
9. Limited Store Occupancy ....................................................................................38
10. Operation Hours .....................................................................................................39
11. Shop Smart. Shop Safe. .......................................................................................40
OFFICES
INTERIOR SIGNAGE PAGE
1. Employee Messaging ........................................................................................................... 42
2. Essential Worker ...................................................................................................................... 43
SHOPPING CENTRES& OFFICES
EXTERIOR SIGNAGE
SHOPPING CENTRES & OFFICES EXTERIOR SIGNAGE
SIGNAGE CATALOGUE 7
Parking1
Shopping Centre / OfficeLogo goes here
PARKING
EMERGENCY HOTLINE0800 029 999
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES EXTERIOR SIGNAGE
SIGNAGE CATALOGUE 8
Entrances
Shopping Centre / OfficeLogo goes here
ENTRANCE
2
EMERGENCY HOTLINE0800 029 999
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES EXTERIOR SIGNAGE
SIGNAGE CATALOGUE 9
Entrances - Points of Closure
Please use alternative entrance
Shopping Centre / OfficeLogo goes here
ENTRANCECLOSED
3
EMERGENCY HOTLINE0800 029 999
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES EXTERIOR SIGNAGE
SIGNAGE CATALOGUE 10
Attention Delivery Drivers
Shopping Centre / OfficeLogo goes here
Please do not enter
ATTENTION DELIVERY DRIVERSTo help keep our staff safe during this Coronavirus (Covid-19) pandemic
If you are experiencing any of the following symptoms:
• Cough• Shortness of breath
or difficulty breathing• Fever
• Chills• Muscle pain• Sore throat• New loss of taste or smell
OR have been in contact with a person with these symptoms
This list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea.
Please advise us
Please keep a safe 1.5 m distance from our staff
4
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES EXTERIOR SIGNAGE
SIGNAGE CATALOGUE 11
Social Distance Markers
CAUTIONSTAY 1.5 METERS APART FOR SOCIAL DISTANCING
PLEA
SE ALLOW 1.5 METERS
DISTANCE
Shopping Centre / OfficeLogo goes here
5
EMERGENCY HOTLINE0800 029 999
1.5 m
SHOPPING CENTRES & OFFICES EXTERIOR SIGNAGE
SIGNAGE CATALOGUE 12
Exit
Shopping Centre / OfficeLogo goes here
EXIT6
EMERGENCY HOTLINE0800 029 999
EMERGENCY HOTLINE0800 029 999
INTERIOR SIGNAGE
SHOPPING CENTRES& OFFICES
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 14
No Mask. No Entry.
No mask. No entry.
Shopping Centre / OfficeLogo goes here
1
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 15
Common Area Directional Floor
This Way PleasePlease stay 1.5 m apart
2
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 16
Elevator Limit
Please practice social distancing and wait at least 1.5 m apart.
Elevator limit 4 people per lift
Shopping Centre / OfficeLogo goes here
3
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 17
Elevators4
Shopping Centre / OfficeLogo goes here
Remote call
(if available)
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 18
Escalators
Shopping Centre / OfficeLogo goes here
5
Keep 1.5m apart
when on escalators
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 19
Avoid Holding the Hand Rail
Shopping Centre / OfficeLogo goes here
6
Avoid holding
the hand rail
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 20
Toilets
Exercise social distancing and only have a maximum of XX occupants
in the restroom at a time.
Thank you for being
courteous
Shopping Centre / OfficeLogo goes here
7
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 21
Toilets & Self-sanitation Stations
Shopping Centre / OfficeLogo goes here
with soap and water for 20 seconds OR use hand sanitiser
Wash your hands
frequently
8
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 22
Common Areas & Washrooms
Shopping Centre / OfficeLogo goes here
Wash your hands frequently with soap and water for 20 seconds
OR use hand sanitiser
Help stop the spread of Covid-19
Maintain SOCIAL DISTANCING, keep 1.5 m apart from others
AVOID TOUCHING YOUR FACE with unwashed hands
Use a FABRIC FACE MASK. Do not drop the top of the mask to talk
If you have a fever, cough and difficulty breathing, stay home and
SEEK MEDICAL CARE IMMEDIATELY
Cough or sneeze INTO YOUR ELBOW. It keeps the virus off your hands,
so you won’t spread it to other people
Stay Safe
9
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 23
Did You Wash Your Hands?
Did you wash your
hands?
Shopping Centre / OfficeLogo goes here
10
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 24
Common Areas
Shopping Centre / OfficeLogo goes here
11
Cough or sneeze into your
elbowIt keeps the virus off your hands,
so you won’t spread it to other people.
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES & OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 25
Seating Restrictions
Seat restricted
Shopping Centre / OfficeLogo goes here
12
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES
INTERIOR SIGNAGE
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 27
Thank you,
Shopping Centre Management
Welcome back We missed you.
Consumer Messaginga. Welcome back
1
On Entrance Doors to the Shopping Centres and Parking Lots
Shopping Centre / OfficeLogo goes here
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 28
Consumer Messaging
We have the following measures in place to protect our shoppers, retailers and employees:
Additionally, we have advised our retailers to follow these guidelines in their stores.
Thank you, Shopping Centre Management
• Employees with a fever or cold and flu-like symptoms such as a cough, sore throat, runny nose or body aches are required to stay home
• Masks are required for employees
• Regular disinfecting of the common areas, particularly busy locations such as restrooms, seating, dining and play areas
• Sanitizer stations in the common areas
• Encouragement of social distancing practices, including the use of distancing markers and extra space between seating
• Signage reminding shoppers and employees of safety precautions
What we’re doing to keep you safe
b. What we’re doing to keep you safe
Shopping Centre / OfficeLogo goes here
1
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 29
Consumer Messaging
Your health and safety is our priority and we encourage you to follow these guidelines to protect yourself and others:
Thank you, Shopping Centre Management
• Wear protective masks and use sanitizing wipes
• Maintain a distance of 1.5 m from other shoppers
• If a store is busy, please come back later
• Avoid touching your mouth, nose and eyes with unwashed hands
• If you cough or sneeze, cover your nose and mouth with a tissue, discard it immediately and wash or sanitize your hands
• Thoroughly wash your hands on a frequent basis with soap and warm water for at least 20 seconds
• Use sanitizer stations in the common areas to keep your hands clean
• Stay home if you have a fever or cold and flu-like symptoms such as a cough, sore throat, runny nose or body aches
Healthy Shopper Guidelines
c. Healthy Shopper Guidelines1
Shopping Centre / OfficeLogo goes here
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 30
Consumer Messagingd. Together we thank you
Our community has come together now more than ever. Let’s celebrate those working the front lines. Healthcare professionals, first responders,
essential workers and more.
Together we thank you
Shopping Centre / OfficeLogo goes here
1
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 31
Food Courts / Restaurant Areas
Shopping Centre / OfficeLogo goes here
2
Remember, we also deliver... Thanks for your understanding
We’re open for
takeaway orders
only
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 32
Play Areas
Thank you, Shopping Centre Management
Play area is temporarily
closed
Shopping Centre / OfficeLogo goes here
3
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 33
Temporarily Closed
Thank you, Shopping Centre Management
Temporarily closed
Shopping Centre / OfficeLogo goes here
4
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 34
Trolleys
Our trolleys are sanitised
after every use
Shopping Centre / OfficeLogo goes here
5
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 35
Credit Card Machines
Shopping Centre / OfficeLogo goes here
Our credit card machines
are sanitised after every use
6
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 36
Tap Card for Transaction
Shopping Centre / OfficeLogo goes here
Tap card for
transaction
7
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 37
This Store is Temporarily Closed
Shopping Centre / OfficeLogo goes here
8
This store is temporarily
closed
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 38
Limited Store Occupancy
Shopping Centre / OfficeLogo goes here
9
Limited store
occupancy
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 39
Operation Hours
Shopping Centre / OfficeLogo goes here
Special hours for
vulnerable customers
Tuesdays 10am – 11am Thursdays 10am – 11am
10
EMERGENCY HOTLINE0800 029 999
SHOPPING CENTRES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 40
Shop Smart. Shop Safe.
Shopping Centre / OfficeLogo goes here
11
Shopping Centre / OfficeLogo goes here
Shop smart. Shop safe.Maintain a safe and mindful distance
while shopping and checking-out.
The health of our customers is our top priority.
1.5 m1.5 m1.5 m1.5 m
EMERGENCY HOTLINE0800 029 999
INTERIOR SIGNAGE
OFFICES
OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 42
Employee Messaging
Welcome back We missed you.
1
Shopping Centre / OfficeLogo goes here
EMERGENCY HOTLINE0800 029 999
OFFICES INTERIOR SIGNAGE
SIGNAGE CATALOGUE 43
Essential Worker
Essential worker
Yes
Okay to work
No
Why are you even reading this?
Go home.
2
Shopping Centre / OfficeLogo goes here
EMERGENCY HOTLINE0800 029 999
We need your feedback!
Please email your comments to [email protected]
and help us keep this document relevant and current.
We already have dozens of coronavirus-related resources for you at
www.sapoa.org.za and will post updated versions of this
document there too.