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QuantiQa ClientSOFTWAREINSTALLATION GUIDE

Software Release 2.0

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Copyright 2009 CommProve Limited. All rights reserved.

While every effort has been made to ensure that the information contained

in this document is true and correct at the time of going to press, the

products, specifications and services described here, together with the

document content in general, are subject to continuous improvement.CommProve reserves the right to make such changes as it sees fit, without

prior notice, and cannot accept liability for any loss or damage, of any

nature whatsoever, arising or resulting from the use of the information or

particulars contained here.

CommProve does not warrant that the material contained in this document is

free of errors. Any errors found in this document should be reported to

CommProve in writing.

The information in this document is confidential, and is meant for use only

by the intended recipient in connection with, and subject to, the terms of its

contractual relationship with CommProve. This document is the sole

property of CommProve, and no part may be reproduced or transmitted inany form, or by any means, for any purpose, without the express written

permission of CommProve.

All trademarks not owned by CommProve that appear in this document, are

the property of their respective owners.

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Conventions Used In ThisDocument

The following list explains the meaning of graphic symbols and devices,

together with the typographical conventions used in CommProve

documentation.

Convention Description

> Used to show a step in a path to a window or dialog box.

For example:

File> Save As

Bold Used for window component names, buttons, menu

options and similar. For example:

Click Cancel.

Bo ld I ta l i cs Used to emphasize important words or phrases.

For example:

JavaScr ip t

Used for keyboard key names, or key strokes.

For example:

Press .

Computer Computer generated text.

For example:

Marks Used to highlight references to chapters within other

documents.

Marks Used to highlight references to other chapters or sections

within the same document.

Information bar, used to highlight important information, such as the

outcome of a described action.

Caution bar, used to highlight for example, actions that could lead to

undesirable results.

Warn i n g ba r, u s ed t o h i g h li g h t f o r e x amp l e , a c ti o n s t h at

cou ld lead to d a ta loss , o r sys tem ins tab i l i t y .

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QuantiQa Client Software Installation Guide

SPELLING A NDTERMINOLOGY

CommProve English language documentation uses US English spelling

conventions and terminology.

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Contents

Conventions Used In This Document....................................................................v

Spelling And Terminology........................................................................................vi

Ov er v i ew .............................................................................................................................1

Min im um Hard war e an d Th ir d-Pa rt y Sof tw are Requ ir emen ts .....................3

Hardware Requirements...........................................................................................3

Third-party Software Requirements........................................................................3

Installing QuantiQa Client For The First Time..................................................5

Install QuantiQa Client..............................................................................................5

The Program Feature Installation Set ........................................................7

Removing Items From The Program Feature Installation Set.....................7

Restoring Items To The Program Feature Installation Set..........................8

Reverting to The Default Program Feature Installation Sett .......................8

The Program Installation Path......................................................................8Changing The Program Installation Path....................................................8

Disk Usage....................................................................................................10

Ready To Install QuantiQa Client...............................................................11

Completing The QuantiQa Client Installation Under Windows Vista....13

Insufficient Space On The Installation Drive.......................................................15

Cancel The QuantiQa Client Installation..............................................................16

Ch an g i n g o r Re p ai r i n g Qu an t i Qa Cl i en t ............................................................17

Change The Quantiqa Client Installation.............................................................19

The Installed Program Feature Set ..........................................................20

Remove Items From The Installed Program Feature Set..........................20

Add Items To The Installed Program Feature Set.....................................20

Revert To The Original Installed Program Feature Set ............................21

The Program Installation Path....................................................................21

Disk Usage....................................................................................................21

Ready To Change QuantiQa Client...........................................................22

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Insufficient Space On The Existing Installation Drive........................................25

Repair The QuantiQa Client Installation..............................................................26

Cancel The QuantiQa Client Change Or Repair.................................................29

Up da ti ng An Ex i st in g Qu an t iQ a Cl ie nt In s ta ll at i on ............. .......... ........... ... .31

Update QuantiQa Client.........................................................................................31

Retaining An Existing Configuration After An Update........................................32

Re m o v i n g Qu an t i Qa Cl i en t .......................................................................................33

Uninstall QuantiQa Client.......................................................................................33

Uninstall QuantiQa Client Using The QuantiQa Client Setup File........34Cancel The QuantiQa Client Uninstall While Using

The QuantiQa Client Setup File ...........................................................................37

Uninstall QuantiQa Client Using The Uninstall Program...................................38

Uninstall QuantiQa Client Using The Windows Control Panel..........................39

Tab l e O f Fi g u r es ............................................................................................................41

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Overview

The following pages provide a step-by-step guide to installing, managingand uninstalling QuantiQa Client, and are subdivided into the following

topics:

1. Minimum hardware and third-party software requirements.

2. Install ing QuantiQa Client for the first time.

3. Changing or repairing QuantiQa Client.

4. Updating QuantiQa Client .

5. Uninsta ll ing Quant iQa Cl ient .

For details about the day-to-day use of QuantiQa Client, please refer to the

QuantiQa Client User Manual.

You can access the QuantiQa Client User Manual, once you have installed

and started the software, by doing the following:

1. Press on your keyboard.

or:

2. Click Help > QuantiQa Client User Manualin the Main Menuof the

Main Screen.

Result: The QuantiQa Client User Manual displays in *.pdf

format.

You need a suitable *.pdf reader installed on your system, such as

Adobe Reader, or similar, to be able to view the QuantiQa Client User

Manual.

NOTE:

The examples of screens, menus and dialog boxes shown in this guide

may differ slightly from those displayed by your system, depending

upon which Microsoft Windows version you are using, and your local

settings.

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Minimum Hardware and Third-Party Software Requirements

The following chapter lists the minimum PC hardware configuration, and

third-party software, required to be able to successfully install and run

QuantiQa Client. Additional CommProve hardware recommendations are

also shown, in bold italics, if these differ from the minimum specified.

HA RDWA REREQUIREMENTS

Before you install and run QuantiQa Client, please ensure that the PC you

are planning to use, at least meets the following minimum configuration

requirements. System performance will be improved, if your PC complieswith the additional CommProve recommendations, where given.

CPU: Intel 1.5 GHz Pentium IV (or equivalent), or faster. Hard Disk: 80 GB, or greater, with a minimum of 1 GB free. RAM: 1 GB. 2 GB or more is recommended. Monitor: 17. 19 or larger is recommended. Display Resolution: 16 Bit, 1024 X 768 pixels. 1600 X 1200 pixels or

more are recommended.

THIRD-PARTYSOFTWAREREQUIREMENTS

Microsoft Windows XP Professional, Microsoft Windows VistaBusiness, or Microsoft Windows Vista Ultimate. 32 Bit versions only.

IMPORTANT:

The Quan t iQa C li en t d oes no t r un unde r M i c r o so f t W indow s

2000 , o r o th e r ear l i e r ve rs i ons o f M ic ro so f t Wind ows .

MapInfo MapX 5.0.

MapInfo MapX provides QuantiQa Client with its optional geographical

map presentation functionality, and enables you to view and analyze

location-based data in a clear and precise graphic display. For further

information about MapInfo MapX, or to purchase the required user

license, please visit http://www.pbinsight.com/products/location-

intelligence/developer-tools/desktop-mobile-and-internet-

offering/mapx-mobile/ .

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NOTE:

QuantiQa Client can be used without MapInfo MapX, but it will lack

any map presentation functionality.

All third party software should be instal led according to the manufacturer s

installation instructions.

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Installing QuantiQa ClientFor The First Time

IMPORTANT:

You need Window s Adm in i s t r at o r Use r Accoun t r i gh t s t o be

ab le to ins ta l l Quan t iQa Cl i en t .

The following chapter provides a step-by-step guide to installing QuantiQa

Client for the first time.

If you already know that you want to use the optional QuantiQa Client

geographical map presentation functionality, or believe that you will

require it in the near future, it is recommended that you install the

MapInfo MapX software be f o r eyou install QuantiQa Client. To do this,

please follow the manufacturers instructions. If you are unsure

whether you need this functionality, you may also install the MapInfo

MapX software at a later date.

NOTE:

Prior to installing QuantiQa Client, please ensure that you have the

latest version of the installation file. This can be obtained from yourlocal CommProve representative.

The QuantiQa Client setup file can be identified by its name, which is

similar to Quan t iQaSe tup_X_Y_Z .ms i, where:

X (one digit) is the major version number.

Y (one or two digits) is the minor version number.

Z (one or two digits) is the release version number.

INSTALL QUANTIQA CLIENT

1. Copy the Quan t iQa Cl ien t Se tupfile to your Windows Desktop, or an

alternative location on your hard drive.

2. Double left-click on the Quan t iQa Cl ien t Se tup F i le Icon.

F I G U R E 3 .1 : Q U A N T IQA CL I E N T S E T U P F I L E IC O N .

Result: The QuantiQa Client Setup Wizard Welcome dialogdisplays.

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F I G U R E 3 .2 : T HE QU A N T I Q A CL I E N T S E T U P W I Z A R D WE L C O M E D I A L O G .

3. Click Nextto proceed, (or Cancel to abort the setup. Please refer to

Cance l the Quan t iQa Cl ien t Ins ta l l a t i on, later in this chapter, for

further details).

Result: The QuantiQa Client Custom Setupdialog displays.

F I G U R E 3 .3 : T HE QU A N T IQA CL I E N T CU S T O M S E T U P D I A L O G .

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THE PR O G R AMFEATURE IN STALLAT I O NSETThe Main Window of the QuantiQa Client Custom Setup dialog initially

shows the default program feature installation set. The program features

are:

Main Program(required).The QuantiQa Client.

Help files.

QuantiQa User Manual and table description documentation.

Server settings template.

A server configuration template file.

WireShark PDU decoder.CommProves customized WireShark protocol dissector. Required to

decode protocol data units (PDU).

The Text Box, to the right of the Main Window, describes the highlighted

item, which by default is the Main Program, together with the total number

of selected sub-features, if any. It also informs you how much space the

current selection, and all associated sub-features, will occupy on your hard

drive.

REMO VI N G ITEMS FR O M TH E PR O G R A MFEATU R E IN S T A L L A T I O NSE T

You may remove any item, or group of items, if required, except for the

Main Program, from the program feature installation set. However, it

is recommended that you install all program features.

To remove an item from the program feature installation set:

4. Click the Arrowhead, to the right of the Disk Icon, which is next to the

relevant program feature.

Result: The Program Feature Installdialog displays.

F I G U R E 3 .4 : TH E PR O G R A M FE A T U R E IN S T A L L D I A L O G .

5. Select Entire feature will be unavailable.

Result: The selected item is not installed.

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RESTO R I N G ITEMS TO TH E PR O G R AM FEATU R E IN S T A L L A T I O NSET

To restore an item to the program feature installation set:



Result: The Program Feature Install dialog displays.

7. Select Will be installed on local hard drive, or Entire feature will

be installed on local hard drive.

Result: The selected item is installed.

REVER TI N G TO TH E DEFAU L T PR O G R A MFEATU R E IN S T A L L A T I O NSET T

To revert to the default program feature installation set:

8. Click Reset.

Result: Any changes that you have made to the default program

feature installation set are canceled.

THE PR O G R AM IN STALLAT I O NPATHThe installation path, which is initially set to the default, is displayed in the

Location text field of the QuantiQa Client Custom Setupdialog.

CH A N G I N GTH E PR O G R A M IN S T A L L A T I O NPATH

To change the installation path, if required:

9. Click Browse.

Result: The Change Destination Folderdialog displays.

F I G U R E 3 .5 : TH E CH A N G E DE S T I N A T I O N FO L D E R D I A L O G.

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10. Do one of the fol lowing:

I. Click the Arrowto the right of the Look in: field:

Result: A drop-down directory and folder list displays.

a. Select the required destination folder.

or:

II. Click the Arrowto the right of the Look in:field.

Result: A drop-down directory and folder list displays.

a. Select the required directory hierarchy level.

Result: A folder l ist displays in the dialogs Main

Window.

b. Double click on the required destination folder, in the

dialogs Main Window.

or:

c. Click the Create A New Folderbutton, which is the

second of the two buttons located to the right of the Look

in: field, and type the new folder name, as required.

or:

III. Click the Up One Level button, which is the first of the two

buttons located to the right of the Look in: field, once or

repeatedly, until you reach the desired directory hierarchy level.

Result: A folder list displays in the dialogs Main Window.

a. Double click on the required destination folder, in thedialogs Main Window.

or:

b. Click the Create A New Folder button, which is the

second of the two buttons located to the right of the Look

in: field, and type the new folder name, as required.

or:

IV. Manually type the complete folder path, together with the

desired folder name, into the Folder Name field.

11. Click OKto accept the new installation path and folder, (or Cancelto

abort the changes).

Result: The Change Destination Folder dialog closes, you return

to the QuantiQa Client Custom Setup dialog, and the

Locationentry is updated.

You cannot revert to the default installation path by clicking the Reset

button. To revert to the default installation path, use one of the above

procedures, or cancel and restart the installation. Please refer to

Cance l t he Quan t iQa C l i en t I n s t a l l at i on , later in this chapter, for

further details.

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D I SK US A G EOnce you have selected the program features and installation path that you

require, you can optionally check whether you have enough disk space

available before you start the installation. While sti ll displaying the

QuantiQa Client Custom Setupdialog:

12. Click Disk Usage.

Result: The Disk Space Requirements dialog displays.

F I G U R E 3 .6 : TH E D I S K SP A C E RE Q U I R E M E N T S D I A L O G .

The Main Window of the Disk Space Requirementsdialog lists all of the

available drive volumes on your PC, together with their sizes, the available

space on each, and the space needed to complete the installation on the

selected drive.

If the selected installation drive has insufficient space, it will be highlighted,

to show that the installation cannot be successfully completed. Please refer

to Insu f f i c i en t Space On The Ins ta l l a t i on Dr i v e, later in this chapter, for

further details.

13. Click OK.

Result: The Disk Space Requirements dialog closes, and you

return to the QuantiQa Client Custom Setup dialog.

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READ Y TO IN STALL QU AN TIQA CL I EN TIf there is sufficient space available on the selected installation drive, and

while still displaying the QuantiQa Client Custom Setup dialog:

14. Click Next to proceed (or Cancelto abort the setup. Please refer to

Cance l the Quan t iQa Cl ien t Ins ta l l a t i on, later in this chapter, for

further details. Click Backto return to the QuantiQa Client Setup

Wizard Welcomedialog.).

Result: The Ready To Install QuantiQa Clientdialog displays.

F I G U R E 3 .7 : TH E RE A D Y TO IN S T A L L Q U A N T IQA CL I E N T D I A L O G .

15. Do one of the fol lowing:

I. Click Cancelto abort. Please refer to Cance l the Quan t iQa

Cl ien t Ins ta l l a t i on, later in this chapter, for further details.

or:

II. Click Backto return to the QuantiQa Client Custom Setup

dialog, to change your selection.

Result: The Ready To Install QuantiQa Client dialogcloses, and you return to the QuantiQa Client

Custom Setupdialog.

a. Make the required changes, following steps 4 to 11.

b. Click Next.

Result: The Ready To Install QuantiQa Client dialog

redisplays.

c. Proceed from the start of step 15 again.

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or:

III. Click Installto proceed with the installation.

Result: The Ready To Install QuantiQa Client dialog closes,

and:

Windows Vi s t aonly:

The User A c c o u n t Co n tr o l dialog displays. Click

Allow, and enter the Adm i n i s t r at o r User A c coun t

password, if requested to do so. The Us e r A c coun t

Con t r o l dialog closes, and:

Windows XPand Windows V is t a:

The Installing QuantiQa Client window displays

with a status bar that shows progress.

F I G U R E 3 .8 : TH E IN S T A L L I N G QU A N T IQA CL I E N T W I N D O W .

Once the Installing QuantiQa Clientwindow displays, you can still

abort the installation by clicking Cancel. Please refer to Cancel t heQuan t iQa Cl ien t Ins ta l l a t i on , later in this chapter, for further details.

When the installation is complete, the Completed QuantiQa Client Setup

Wizard dialog displays.

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F I G U R E 3 .9 : T H E CO M P L E T E D Q U A N T IQA CL I E N T S E T U P W I Z A R D D I A L O G .

16. Click Finishto complete the installation.

Result: The QuantiQa Client Setup Wizard closes, and a

Quan t iQa Cl ien t I conis available on your desktop.

F I G U R E 3 .10: QU A N T IQA CL I E N T IC O N .

If you are running Windows XP, the program is ready for you to use. If you

are using Windows V is t a, complete the following additional steps.

CO M PLETI N GTHE QU AN TIQA CL I EN T IN STALLAT I O NUNDER W INDOWSV ISTA17. Right-click the Quan t iQa Cl ien t I conon your desktop.

Result: A Selectable Listdisplays.

18. Select Properties.

Result: The QuantiQa Client Properties dialog displays.

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F I G U R E 3 .11: TH E QU A N T IQA CL I E N T PR O P E R T I E S D I A L O G .

19. Select the Shortcuttab, and click Open File Location.

Result: The QuantiQa Client Installation directory displays in

Windows Exp l o r e r .20. Select and right-cl ick u4.exe.

Result: A Selectable Listdisplays.

FI G U R E

3 .12: THE

QU A N T I

QA

CL I E N T

IN S T A L L A T I O N

DI R E C T O R Y

W I T H U4.E X E S E L E C T E D .

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21. Select Propert ies.

Result: The u4 Propertiesdialog displays.

22. Select the Compatibility tab.

F I G U R E 3 .13: TH E CO M P A T I B I L I T Y TA B OF TH E U4 PR O P E R T I E S D I A L O G.

23. In the Privilege Level field, select Run this program as anadministrator.

24. Click OK.

Result: The configurat ion sett ings are saved, and the u4

Properties dialog closes.

25. Click Xto close the QuantiQa Client Installationdirectory window.

26. Click Cancelto close the QuantiQa Client Properties dialog.

INSUFFICIENTSPACEONTHEINSTALLATIONDRIVE

If there is insufficient space available on the selected installation drive, do

one of the following, from the QuantiQa Client Custom Setupdialog:

1. Click Browse, and select an alternative installation drive with

sufficient space, if available, using one of the methods described in

steps 10 and 11 of Chang in g The Prog ram Ins ta l l a t i on Pa th,

earlier in this chapter.

or:

2. Click Cancel. Please refer to Cance l the Quan t iQa Cl ien t

Ins ta l l a t i on, later in this chapter, for further details.

Result: The installation is cancelled.

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CA NCEL THEQUANTIQACLIENTINSTALLATION

You can cancel installation at any time before the Completed QuantiQa

Client Setup Wizard dialog displays, from any of the following:

The QuantiQa Client Setup Wizard Welcomedialog. The QuantiQa Client Custom Setupdialog. The Ready To Install QuantiQa Clientdialog. The Installing QuantiQa Clientwindow.To cancel the software installation:

1. Click Cancel.

Result: The Confirm Cancellationdialog displays.

F I G U R E 3 .14: TH E CO N F I R M CA N C E L L A T I O N D I A L O G .

2. ClickYesto cancel the installation, (or No to continue).

Result: The QuantiQa Client Setup Wizard Interruption dialog

displays.

F I G U R E 3 .15: TH E QU A N T IQA CL I E N T S E T U P W I Z A R D IN T E R R U P T I O N D I A L O G .

3. Click Finish.

Result: The QuantiQa Client Setup Wizard closes, and theinstallation is canceled.

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Changing or RepairingQuantiQa Client

IMPORTANT:


ab le to chang e o r repa i r a Quan t iQa Cl i en t i ns ta l l a t ion .

CAUTION:

Before proceeding with any of the following steps, ALWAYS ensure

that you make backup copies of the following folders and their

contents:

Server settings.

Colormaps.

Queries.

Charts.

Presets.

Scripts.

These can be found in your QuantiQa Client program directory (for

example: C:\Program Files\CommProve\Quantiqa).

To start the change or repair procedure for your existing QuantiQa Client

installation:

1. Do one of the following:

I. Locate the QuantiQa Client Setup file that you originally used

to install QuantiQa Client, and double left-click on its icon.

If you no longer have the original Quan t iQa C l i en t Se t up file (or a

copy with the same software version number), you must use the

relevant method from the following list, appropriate to your operating

system.

You cannot change or repair an existing QuantiQa Client installation,

by using the setup file for a later software version. If you attempt to do

so, your existing installation will be overwritten by the new version.

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or:

II. Windows XPonly:

a. Click Start > Control Panel.

b. Double left-click Add or Remove Programs.

c. Select CommProve QuantiQa Client from the Cur ren t l y

i n s t a l l ed p r og r ams l i s t .

d. Click Change.

or:

III. Window s Vi s t aonly:

a. Click Start> Control Panel.

b. Double left-click Programs and Features.

c. Select CommProve QuantiQa Clientfrom the Un ins t a l l

o r change a p rog r am l i s t .

d. Click Change.

Result: The User A c c o u n t Co n tr o l dialog displays.

Click Allow, and enter the Adm in i s t r a t o r User

A c coun t password, if requested to do so. The

Use r Accou n t Con t r o l dialog closes, and:

Result: The QuantiQa Client Setup Wizard Welcome

dialog displays.

F I G U R E 4 .1 : T HE QU A N T IQA CL I E N T S E T U P W I Z A R D WE L C O M E D I A L O G .

2. Click Nextto proceed, (or Cancelto abort the installation change or

repair. Please refer to Cance l the Quan t iQa Cl ien t Change Or

Repa i r , later in this chapter, for further details.).

Result: The QuantiQa Client Change, Repair, or Remove

Installationdialog displays.

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F I G U R E 4 .2 : T HE QU A N T IQA CL I E N T CH A N G E , RE P A I R , O R RE M O V E

IN S T A L L A T I O ND I A L O G.

CHANGETHEQUANTIQACLIENTINSTALLATION

1. Click Change(or Cancelto abort. Please refer to Cance l the

Quan t iQa Cl ien t Chang e Or Repa i r , later in this chapter, for further

details. Click Backto return to the QuantiQa Client Setup Wizard

Welcome dialog.).

Result: The QuantiQa Client Custom Setupdialog displays.

F I G U R E 4 .3 : TH E QU A N T IQA CL I E N T CU S T O M SE T U P D I A L O G .

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THE IN STALLED PR O G R AMFEATURE SETThe Main Window of the QuantiQa Client Custom Setup dialog initially

shows the currently installed program feature set. Please refer to The

Prog ram Featu re Ins ta l l a t i on Se t, earlier in this Guide, for further details.

The Text Box, to the right of the Main Window, describes the highlighted

item, which by default is the Main Program. If you add sub-features, the

Text Boxinforms you how much extra space is required on your hard disk. If

you remove items, it displays the amount of additional space that will

become available, after the change.

REMO VE ITEMS FR O M TH E IN S T A L L E DPR O G R AM FEATU R E SE T

You may remove any item, or group of items, if required, except for the

Main Program, from the installed program feature set. However, it is

recommended that you retain all program features.

To remove an item from the installed program feature set:



Result: The Program Feature Install dialog displays.

F I G U R E 4 .4 : TH E P R O G R A M FE A T U R E IN S T A L L D I A L O G .

3. Select Entire feature will be unavailable.

Result: The program feature will be removed from the current

installation.

A D D ITEMS TO TH E IN S T A L L E DPR O G R AM FEATU R E SET

To add an item to the installed program feature set:


relevant program feature.Result: The Program Feature Installdialog displays.

5. Select Will be installed on local hard drive.

NOTE:

Entire feature will be installed on local hard drive can also

be selected.

Result: The selected item is installed.

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RE V E R TTO TH E OR I G I N A L IN S T A L L E DPR O G R AM FEATU R E SET

To revert to the original installed program feature set:

6. Click Reset.

Result: Any changes that you have made to the original programfeature set are canceled.

THE PR O G R AM IN STALLAT I O NPATHThe original installation path is displayed under the Main Window, in the

Locationtext field.

You cannot change the existing Program Installation Pathusing the

QuantiQa Client Change functionality. This can only be done by

either:

Uninstalling, and then reinstalling the program, or:

Creating a second installation, by running a QuantiQa Client Setupfile, and defining a different Program Installation Pathto the current

one.

NOTE:

CommProve does not support, or recommend, installing two

copies of QuantiQa Client, on the same PC.

D ISK USAG EOnce you have selected the program features that you want to change, you

can optionally check whether you have enough disk space available.

7. Click Disk Usage.

Result: The Disk Space Requirements dialog displays.

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F I G U R E 4 .5 : TH E D I S K SP A C E RE Q U I R E M E N T S D I A L O G .

The Main Window of the Disk Space Requirements dialog lists all of the

available drive volumes on your PC, together with their sizes, the available

space on each, and any additional space required to complete the changes

you have selected.

If the existing installation drive has insufficient space, it will be highlighted,

to show that the changes cannot be successfully completed. Please refer to

In s u f f ic i en t Space On The Ex i s ti n g In s t a ll at i o n D r iv e , later in this

chapter, for further details.

8. Click OK.

Result: The Disk Space Requirements dialog closes, and you

return to the QuantiQa Client Custom Setupdialog.

RE A D YTOCH AN G EQU AN TIQA CL I EN TIf there is sufficient space available on the existing installation drive, and

while still displaying the QuantiQa Client Custom Setup dialog:


I. Click Back to select a different procedure.

Result: The QuantiQa Client Custom Setup dialog closes,

and you return to the QuantiQa Client Change,

Repair, or Remove Installation dialog.

NOTE:

Please refer to Rep a ir Th e Qu an t iQ a C li en t

Ins ta l l a t i on, or Un i n st al l Qu an t iQ a C li en t ,

elsewhere in this Guide, for further details about the

other procedures available in the QuantiQa Client

Change, Repair, or Remove Installation dialog.

or:

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Result: The Ready To Change QuantiQa Client dialog

closes, and:


The U ser A c c ou n t C on t ro l dialog displays. Click

Allow, and enter the Adm i n i s t r at o r User A c cou n t

password, if requested to do so. The User A c co un t



The Changing QuantiQa Client window displays


F I G U R E 4 .7 : TH E CH A N G I N GQU A N T IQA CL I E N T W I N D O W .

Once the Changing QuantiQa Clientwindow displays, you can still

abort by clicking Cancel. Please refer to Can ce l t h e Quan t iQa

Cl ien t Change Or Repa i r , later in this chapter, for further details.

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When changes are complete, the Completed QuantiQa Client Setup

Wizarddialog displays.

F I G U R E 4 .8 : TH E CO M P L E T E D QU A N T IQA CL I E N T SE T U P W I Z A R D D I A L O G .

11. ClickFinish.

Result: The QuantiQa Client Setup Wizard closes, and the

changes are complete.

INSUFFICIENTSPACEONTHEEXISTING INSTALLATIONDRIVE

If there is insufficient space available on the existing installation drive:

1. Do one of the fol lowing, f rom the QuantiQa Client Custom Setup

dialog:

I . Fo llow steps 2 and 3 as described in Remove It ems F rom The

Ins ta l l ed Prog ram Fea tu re Set, earlier in this chapter, to

remove some of the program features that you added to the

original installed feature set.

I I. Fol low steps 7 and 8 as described in D isk Usage, earlier inthis chapter, to check whether you have removed sufficient

features.

III. Repeat steps I and II above, until there is sufficient disk space

available for the remaining changes to be made.

Result: Some or all of the changes that you have made to

the original program feature set are canceled.

or:

IV. Click Resetto revert to the original feature set.

Result: Any changes that you have made to the original

program feature set are canceled.

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or:

V. Click Cancel. Please refer to Cance l the Quan t iQa Cl ien t

Change Or Repa i r , later in this chapter, for further details.

Result: The Change QuantiQa Client procedure is canceled.

or:

2. Uninstall QuantiQa Client. Please refer to Un ins ta l l Quan t iQa

Cl ien t , later in this Guide, for further details.

3. Reinstall the program and its features, together with any changes that

you may wish to make to the original installation, using a hard drive

with sufficient free space. Please refer to Ins ta l l Quan t iQa Cl ien t ,

earlier in this Guide, for further details.

REPAIRTHEQUANTIQACLIENT INSTALLATION

1. Click Repairin the QuantiQa Client Change, Repair, or Remove

Installationdialog.

Result: The Ready To Repair QuantiQa Clientdialog displays.

F I G U R E 4 .9 : TH E RE A D Y TO RE P A I R QU A N T IQA CL I E N T D I A L O G .


I. Click Cancel to abort. Please refer to Cance l the Quan t iQa

Cl ien t Change Or Repa i r , later in this chapter, for further

details.

or:

II. ClickBack to select a different procedure.

Result: The Ready To Repair QuantiQa Client dialog closes,

and you return to the QuantiQa Client Change,

Repair, or Remove Installation dialog.

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NOTE:

Please refer to Ch an g e Th e Q uan t i Qa C li en t

Ins ta l l a t i on, earlier in this chapter, or Un i ns t a l l

Quan t iQa C l i en t , later in this Guide, for further details

about the other procedures available in the QuantiQaClient Change, Repair, or Remove Installationdialog.

or:

III. Click Repair to proceed.

Result: The Ready To Repair QuantiQa Client dialog

closes, and the Repairing QuantiQa Client window

displays with a status bar that shows progress.

F I G U R E 4 .10: TH E RE P A I R I N G Q U A N T IQA CL I E N T W I N D O W .

Once the Repairing QuantiQa Client window displays, you can still

abort by clicking Cancel. Please refer to Can ce l t h e Quant iQa

Cl ien t Change Or Repa i r , later in this chapter, for further details.

When the repair is complete, the Completed QuantiQa Client Setup

Wizard dialog displays.

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F I G U R E 4 .11: TH E CO M P L E T E D QU A N T IQA C L I E N T SE T U P W I Z A R D D I A L O G .

3. Click Finish.

Result: The QuantiQa Client Setup Wizard closes and, if you are

using Windows V i s t a, the repair procedure is complete.

Windows XPonly:

The System Restart After Configuration Changes

window displays.

F I G U R E 4 .12: TH E S Y S T E M RE S T A R T A F T E R CO N F I G U R A T I O N C H A N G E S W I N D O W .


I. ClickYesto restart your system now.

IMPORTANT:

Ensu re you save any mate r i al tha t you m ay be work i ng o n in

o t he r p rog rams , be f o r e c l i c k i ng Yes . O therw i s e , t he d a t a

w i l l be los t .

Result: All programs close, and Windows restarts. The

repaired installation is available, after your system

restarts.

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or:

II. Click Noto restart later.

Result: The System Restart After Configuration Changes

window closes. You must manually restart Windows

for the repair procedure to be complete.

CA NCEL THEQUANTIQA CLIENTCHANGEORREPAIR

You can cancel a QuantiQa Client change or repair at any time before the

Completed QuantiQa Client Setup Wizard dialog displays, by clicking

Cancel in any of the following:

The QuantiQa Client Setup Wizard Welcomedialog. The QuantiQa Client Change, Repair, Or Remove Installation

dialog.

The QuantiQa Client Custom Setupdialog. The Ready To Change QuantiQa Client dialog. The Changing QuantiQa Clientwindow. The Ready To Repair QuantiQa Clientdialog. The Repairing QuantiQa Clientwindow.To cancel the software installation:

1. Click Cancel.

Result: The Confirm Cancellation dialog displays.

F I G U R E 4 .13: TH E CO N F I R M CA N C E L L A T I O N D I A L O G .

2. ClickYesto cancel the change or repair, (or No to continue).


displays.

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F I G U R E 4 .14: TH E QU A N T IQA CL I E N T S E T U P W I Z A R D IN T E R R U P T I O N D I A L O G .

3. Click Finish.


change or repair is canceled.

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Updating An ExistingQuantiQa Client Installation

IMPORTANT:


ab le to u pda te a Quan t iQa Cl i en t i ns ta l l a t ion .

An existing QuantiQa Client installa tion can be updated, using the latest

QuantiQa Client Setup file, which is available from your local CommProve

representative.

CAUTION:



contents:

Server settings.

Colormaps.

Queries. Charts.

Presets.

Scripts.

These can be found in your QuantiQa Client program directory (for


UPDATEQUANTIQA CLIENT

While it is possible to install a newer version of QuantiQa Client over

an existing QuantiQa Client Installation, it is strongly recommended

that you complete the following procedure, to ensure a clean update.

1. Follow one of the procedures described in Un ins ta l l Quan t iQa

Cl ien t , later in this Guide, to remove the existing installation.

2. Fol low the procedure described in Ins ta l l Quan t iQa Cl ien t , earlier

in this Guide, to install the new version of QuantiQa Client.Result: A clean update is available.

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RETAININGA NEXISTING CONFIGURATIONA FTERA NUPDATE

If you want to update QuantiQa Client to the latest version, but retain your

existing configuration (or use an earlier configuration), do the following,

once you have completed steps 1 and 2:

3. Open Windows Explorer, and select the backups that you made of the

Serve r set t i ng s, Co lo rmaps, Quer ies, Char t s, Prese tsand Sc r i p t s

folders.

4. Press to copy the folders.

5. Navigate to the root directory of the new Quan t iQa Cl ien t

Ins ta l l a t i on, for example, C:\Program Files\CommProve\Quantiqa.

6. Press to paste the folder copies into the root directory.

Result: The exist ing, or ear lier configuration, is avai lable in the

new version of QuantiQa Client.

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Removing QuantiQa Client

IMPORTANT:


ab le to u pda te a Quan t iQa Cl i en t i ns ta l l a t ion .

CAUTION:



contents:

Server settings.

Colormaps.

Queries.

Charts.

Presets.

Scripts.These can be found in your QuantiQa Client program directory (for


You should backup these folders and their contents, even if you are

going to completely remove QuantiQa Client from your system, and do

not currently plan to reinstall the program at a later date.

UNINSTALL QUANTIQACLIENT

An exist ing QuantiQa Client installa tion can be uninstalled, using one of the

following:

The QuantiQa Client Setupfile. The Uninstall QuantiQa Client program. Addor Remove P rog r ams(Windows XP), or P rog r ams and

Features(Windows Vi s t a), available from the Windows Con t r o l

Pane l.

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UN I N STALLQU AN TIQA CL I EN T USING THE QU AN TIQA CL I EN T SETUPF I L E

This procedure requires the original Quan t iQa Cl ien t Se tup file (or a

copy with the same software version number), which you used to

install QuantiQa Client. If it is no longer available on your system, you

must use one of the other uninstall methods.

You cannot uninstall a QuantiQa Client, by using the setup file for a

later software version.

1. Locate the QuantiQa Client Setupfile.

2. Double left-click on the QuantiQa Client Setup File Icon.

Result: The QuantiQa Client Setup Wizard Welcome dialog

displays.

F I G U R E 6 .1 : T HE QU A N T IQA CL I E N T S E T U P W I Z A R D WE L C O M E D I A L O G .

3. Click Next to proceed, (or Cancel to abort. Please refer to Cance lThe Quan t iQa Cl ien t Un ins ta l l Wh i le Us ing The Quan t iQa Cl ien t

Se tup F i le, later in this chapter, for further details.).

Result: The QuantiQa Client Change, Repair, or Remove

Installation dialog displays.

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F I G U R E 6 .2 : TH E QU A N T IQA CL I E N T CH A N G E , RE P A I R , O R

RE M O V E IN S T A L L A T I O ND I A L O G .

4. Click Remove(or Cancelto abort. Please refer to Cance l The

Quan t iQa Cl ien t Un ins ta l l Wh i le Us ing The Quan t iQa Cl ien t Se tup

F i le, later in this chapter, for further details. Click Backto return to

the QuantiQa Client Setup Wizard Welcome dialog.).

Result: The Ready To Remove QuantiQa Client dialog displays.

F I G U R E 6 .3 :THE RE A D Y TO RE M O V E QU A N T IQA CL I E N T D I A L O G.


I. Click Cancelto abort. Please refer to Cance l The Quan t iQa

Cl ien t Un ins ta l l Wh i le Us in g The Quan t iQa Cl ien t Se tupF i le, later in this chapter, for further details.

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or:

II. Click Backto select a different procedure.

Result: The Ready To Remove QuantiQa Client dialog

closes, and you return to the QuantiQa Client


NOTE:

Please refer to C han ge Th e Q uan t i Qa Cl ien t

Ins ta l l a t i on, or Rep ai r Th e Q uan t iQ a C li en t

Ins ta l l a t i onearlier in this Guide, for further details about

the other procedures available in the QuantiQa Client


or:

III. Click Removeto proceed.

Result: The Ready To Remove QuantiQa Client dialogcloses, and:

Windows Vi s t a only:

The User Account Control dialog displays. Click

Allow, and enter the Adm i n i s t r at o r User A c coun t

password, if requested to do so. The User Account

Control dialog closes, and:


The Removing QuantiQa Client window displays


F I G U R E 6 .4 : TH E RE M O V I N G QU A N T IQA CL I E N T W I N D O W .

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Once the Removing QuantiQa Client window displays, you can still

abort by clicking Cancel. Please refer to Can ce l The Quan t iQa

Cl ien t Un ins ta l l Wh i le Us ing The Quan t iQa Cl ien t Se tup F i le, later

in this chapter, for further details.

When the uninstall is complete, the Completed QuantiQa Client

Setup Wizarddialog displays.

F I G U R E 6 .5 : TH E CO M P L E T E D QU A N T IQA CL I E N T SE T U P W I Z A R D D I A L O G .

6. Click Finish.


uninstall is complete.

CA NCEL THEQUANTIQA CLIENTUNINSTALL WHILE USING THEQUANTIQA CLIENTSETUPF IL E

You can cancel a QuantiQa Client uninstall at any time before the

Completed QuantiQa Client Setup Wizard dialog displays, by clickingCancel in any of the following:

The QuantiQa Client Setup Wizard Welcomedialog. The QuantiQa Client Change, Repair, Or Remove Installation

dialog.

The Ready To Remove a Client dialog. The Removing QuantiQa Clientwindow.

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To cancel the software uninstall:

1. Click Cancel.

Result: The Confirm Cancellationdialog displays.

F I G U R E 6 .6 : TH E CO N F I R M CA N C E L L A T I O N D I A L O G .

2. ClickYesto cancel the uninstall, (or Noto continue).


displays.

F I G U R E 6 .7 : TH E QU A N T IQA CL I E N T SE T U P W I Z A R D IN T E R R U P T I O N D I A L O G.

3. Click Finish.


uninstall is canceled.

UNINSTALL QUANTIQA CLIENT USING THEUNINSTALL PROGRAM

1. Click Start > All Programs > CommProve > Uninstall QuantiQa.

Result: Windows V is t aonly:

The User A c coun t Con t r o l dialog displays. Click Allow,

and enter the Adm i n i s t r at o r Use r A c coun t password, if

requested to do so. The U se r A c c o u nt C on t ro l dialog

closes, and:

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The Windows Ins t a l l er Un i ns t a l l window displays.

F I G U R E 6 .8 : TH E W I N D O W S IN S T A L L E R UN I N S T A L L WI N D O W .

2. ClickYesto proceed (or Noto cancel the uninstall).

Result: The QuantiQa Client Uninstall window displays.

F I G U R E 6 .9 : T HE QU A N T IQA CL I E N T UN I N S T A L L W I N D O W .

When the QuantiQa Client Uninstall window closes, the uninstall iscomplete.

NOTE:

Click Cancel at any t ime before the QuantiQa Client Uninstall

window closes, to abort the uninstall.

UNINSTALL QUANTIQACLIENTUSING THEW INDOWSCONTROLPA NEL


Windows XPonly:

I. Click Start > Control Panel.

II. Double left-click Add or Remove Programs.

III. Select CommProve QuantiQa Clientfrom the Cur ren t l y

i n s t a l l ed p r og r amslist.

IV. Click Remove.

or:


I. Click Start >Control Panel.

II. Double left-click Programs and Features.

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III. Select CommProve QuantiQa Clientfrom the Un ins t a l l o r

change a p rog r am l i s t .

IV. Click Uninstall .

Result: The User A c c o u n t Co n tr o l dialog displays. Click

Allow, and enter the Adm i n i s t r at o r User A c cou n t

password, if requested to do so. The User A c co un t


Windows XPand Windows Vi s t a:

Result: The Add o r Remove P r o g r ams window, or P rog r am and

F ea tu r es window displays, depending on the operating

system that you are running.

F I G U R E 6 .10: TH E A D D O R RE M O V EP R O G R A M SW I N D O W .

2. ClickYesto uninstall QuantiQa Client (or Noto abort).

Result: The QuantiQa Client Uninstall window displays.

F I G U R E 6 .11: TH E QU A N T IQA CL I E N T UN I N S T A L L W I N D O W.

When the QuantiQa Client Uninstall window closes, the uninstall is

complete.

NOTE:

Click Cancel at any t ime before the QuantiQa Client Uninstall

window closes, to abort the uninstall.

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Table Of Figures

Figure 3.1: QuantiQa Client Setup File Icon. 5

Figure 3.2: The Quantiqa Client Setup Wizard Welcome Dialog. 6

Figure 3.3: The QuantiQa Client Custom Setup Dialog. 6

Figure 3.4: The Program Feature Install Dialog. 7

Figure 3.5: The Change Destination Folder Dialog. 8

Figure 3.6: The Disk Space Requirements Dialog. 10

Figure 3.7: The Ready To Install QuantiQa Client Dialog. 11

Figure 3.8: The Installing QuantiQa Client Window. 12

Figure 3.9: The Completed QuantiQa Client Setup Wizard Dialog . 13

Figure 3.10: QuantiQa Client Icon. 13

Figure 3.11: The QuantiQa Client Properties Dialog. 14

Figure 3.12: The QuantiQa Client Installation Directory

With u4.exe Selected. 14

Figure 3.13: The Compatibili ty Tab Of The u4 Properties Dialog. 15

Figure 3.14: The Confirm Cancellation Dialog. 16

Figure 3.15: The QuantiQa Client Setup Wizard Interruption Dialog. 16

Figure 4.1: The QuantiQa Client Setup Wizard Welcome Dialog. 18

Figure 4.2: The QuantiQa Client Change, Repair, or Remove

Installation Dialog. 19

Figure 4.3: The QuantiQa Client Custom Setup Dialog . 19

Figure 4.4: The Program Feature Install Dialog. 20

Figure 4.5: The Disk Space Requirements Dialog. 22

Figure 4.6: The Ready To Change QuantiQa Client Dialog. 23

Figure 4.7: The Changing QuantiQa Client Window. 24

Figure 4.8: The Completed QuantiQa Client Setup Wizard Dialog. 25

Figure 4.9: The Ready To Repair QuantiQa Client Dialog. 26

Figure 4.10: The Repairing QuantiQa Client Window . 27

Figure 4.11: The Completed QuantiQa Client Setup Wizard Dialog. 28

Figure 4.12: The System Restart After Configuration Changes Window. 28


Figure 4.14: The QuantiQa Client Setup Wizard Interruption Dialog. 30

Figure 6.1: The QuantiQa Client Setup Wizard Welcome Dialog. 34

Figure 6.2: The QuantiQa Client Change, Repair, or

Remove Installation Dialog. 35Figure 6.3:The Ready To Remove QuantiQa Client Dialog. 35

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Figure 6.4: The Removing QuantiQa Client Window. 36

Figure 6.5: The Completed Quant iQa Client Setup Wizard Dia log. 37


Figure 6.7: The QuantiQa Cl ient Setup Wizard Inter rupt ion Dialog. 38

Figure 6.8: The Windows Installer Uninstall Window. 39

Figure 6.9: The QuantiQa Client Uninstall Window. 39

Figure 6.10: The Add or Remove Programs Window. 40

Figure 6.11: The QuantiQa Client Uninstall Window. 40

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CommProve Addresses

Ireland

CommProve Limited

Block F2

East Point Business Park

Fairview

Dublin 3

Ireland

Telephone: +353 1 818 8050

Fax: +353 1 875 0127

ItalyVia delle Fonti, 8/e

50010 Scandicci

Florence

Italy

Telephone: +39 055 737 54

Fax: +39 055 737 5666

UK

Annex 1

Worting Business Park

Church Lane, Basingstoke

HampshireRG23 8PX

UK

Telephone: +44 1256 817 640

Fax: +44 1256 811 876

USA

Suite 200-300

1022 S Greenville Ave.

Allen

TX 75002

USA

Telephone: +1 469 656 4900

Fax: +1 214 383 5999

Brazil

Av. Das Americas3434 Bloco 5 Sala 503

22640-102

Rio de Janeiro

Brazil

Telephone: +55 21 3431 3738

Fax: +55 21 3431 3739

si-0502-00en

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