sherlock holmes. product as men’s servant design is a user-centric activity to design a product is...
DESCRIPTION
Example: Microwave oven Is my door closed? Does the user want me to work now? What power-level and time the user wants? Is this the power-level and time the user wants? Is the food done?TRANSCRIPT
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Sherlock Holmes
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Product as men’s servant
Design is a user-centric activityTo design a product is to give-birth to a
servant that help the userImagine what a servant will NEED TO
KNOW if he/she want to serve well
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Example: Microwave oven
Is my door closed?Does the user want me to work now?What power-level and time the user
wants?Is this the power-level and time the user
wants?Is the food done?
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Example: Microwave oven
Is the door latch in position?Is the start button pushed? Does user stop
me when he/she saw the light is on?Which button does the user push?Does the user change anything when
he/she saw the readout?Does the moisture level in the chamber
change?
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Product events
Apart from knowing what is its own condition, a product also need to know what is happening
Knowing what is happening will let the product take action to change what will happen
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Temperature Graph of Rice Cooking
Adapted from: http://www.mitsubishielectric.co.jp/home/suihanki/riyuu03_hi_b.html
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Water Absorption of Rice Cooking
Adapted from: http://www.mitsubishielectric.co.jp/home/suihanki/riyuu03_hi_b.html
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Example
The house knows who is entering the bathroom and what he want
The coffee-maker knows the timeThe alarm clock knows you are going to
get up soon
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Activity
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Example
If between 1:00 – 6:00 and one stay in front of door for 3 minutes before inserting the key then he is a theft