sharepoint enterprise content and document management

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CPS : Unlock your organisation with SharePoint

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The 4 pillars of a successful enterprise content management system and DMS. Succeed with your enterprise content and SharePoint projects.

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Page 1: SharePoint Enterprise Content and Document Management

CPS:Unlock your organisation with SharePoint

Page 2: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

RecordsManagement

DocumentManagement

Analyse,Identify,Develop

Enterprise Content Management

Enterprise Content Management

CreateControlProtect

Page 3: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

Create and organise content easily

Ease the process of content creation through intuitive and simple approach to discovery and collaboration

Adhere to compliance via content policies, IA and taxonomy

Routing and workflow ensure content is in the right place

Reduce risk and manage compliance with centralised tools and policies

Define permissions, versioning and record management to ensure the truth is auditable

Create Control Protect

Enterprise Content Management (ECM)

Page 4: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

Analyse,Identify,Develop

Records Management

Document Management

Enterprise Content Management

Document Management

RecordsManagementCreate

ControlProtect

OrganiseDiscoverConsume

Page 5: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

Standard UI and UXIntegration with desktop software (Office)Capture Metadata at sourceCapture Folksonomy (collaborative tagging)Collaborate on creationVersion ControlDocument Control (Approval)

Unified location for all contentSecure storage (ACL, Active Directory)File type models (BLOB, SQL, external)Recycle binContinuously indexedAutomation of tasks (Workflow)

Centralised information storeSearch by contextRefine metadata resultsIntegration with desktop software (Office, Outlook etc.)Secured based on user permissionsAutomatically surface relevant content.

Capture Store Retrieve

Document Management System (DMS)

Page 6: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

Records Management

Analyse, Identify, Develop

Document Management

Enterprise Content Management

Records Management

CreateControlProtect

OrganiseDiscoverConsume

ProtectArchiveDestroy

Analyse,Identify,Develop

Page 7: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

What Is Records Management?

The practice of identifying, classifying, archiving, preserving and destroying content according to a set of pre-defined standards.

Why do we need Records Management?

Manage risk more effectively through compliance and regulatory requirementsi.e. Sarbanes-Oxley, HIPAA etc

Page 8: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

• Central content types– Defines the common characteristics of a

group of content• Content Organiser

– Users rules to deploy content to the right place, even emails

• Taxonomy/Folksonomy– Terms and tags to define the context of a

document• Information Architecture

– The structural design of your information environment

• Metadata Navigation– Build hierarchical navigation based on content

and findability• File Plan

– Asset management of your information• Document IDs

– GPS for your documents. Find a document even when moved.

• Retention Policy– Auto archive or delete based on predefined

rules.

Document/Records Management Structure

Page 9: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

Analyse, Identify, Develop

Records Management

Document Management

Enterprise Content Management

Next Steps

CreateControlProtect

OrganiseDiscoverConsume

ProtectArchiveDestroy

Next Steps

Page 10: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

Identify Roles

IT/ Technical Resources

Records Manager/Compliance Officers

Content Managers Business users

Page 11: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

Analyse Content

• Records managers and content managers survey document usage in the organization to determine which documents and other items can/should become records

• Define standard metadata terms• Consolidate ambiguous/duplicate terms• Consider navigation and relationships when defining metadata• Not all items should be metadata – consider how the term will be

used

Map the Metadata

Page 12: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

File Plan• Collect data on your organisational content

– Kinds of items for collection– Where records are stored– Retention periods for records– Who is responsible for managing the various kinds of

content/records

Define Retention Policy• For each content/record type, determine:

– When it is no longer active (being used)– How long it should be retained after that– How it should ultimately be disposed of

Page 13: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

Plan content routing• Create automated routing plan to pass documents to the right

location• Auto assign metadata to documents based on rules• Define drop off area for all documents to be parsed

– Assign content managers to review non-routed documents– Create new rules as new processes are defined/understood

Email Integration• Define simple process for capturing emails and correspondence• Investigate 3rd party tools to integrate into Outlook• Enable incoming email to capture sent emails• Create workflows to route emails to relevant area and assign

document properties/metadata

Page 14: SharePoint Enterprise Content and Document Management

CPS: Unlock your organisation with SharePoint

Email: [email protected]: www.cps.co.ukTwitter: https://twitter.com/CPS_Solutions

Any Questions?