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Shared Responsibilities, Shared SolutionsCitizen Dialogue Forums 2017

Imprint

Published by Participatory Initiative for Social Accountability (PISA)

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ)

12-13 Lower Prison Gardens P.O. Box 988 Maseru 100 Kingdom of Lesotho Tel: +266-22 323 391 Fax: +266 22 324 365 Email: [email protected] www.giz.de

Design and layout Twaai Design

Photography by PISA (Cover), Pixabay.com (Page 6)

Date September 2017

Published in Lesotho - September 2017

Shared Responsibilities, Shared SolutionsCitizen Dialogue Forums 2017

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Shared Responsibilities, Shared Solutions - Citizen Dialogue Forums 2017

Table of Contents

INTRODUCTION...............................................................................................................................................................6

CITIZEN DIALOGUE FORUMS SUMMARY SHEETS PER COUNCIL..................................................................................9

Berea District....................................................................................................................................................10

Botha-Bothe District........................................................................................................................................20

Leribe District...................................................................................................................................................26

Mafeteng District.............................................................................................................................................41

Maseru District.................................................................................................................................................50

Mohale’s Hoek District....................................................................................................................................63

Mokhotlong District.........................................................................................................................................72

Qacha’s Nek District.......................................................................................................................................78

Quthing District................................................................................................................................................83

Thaba-Tseka District........................................................................................................................................90

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Background

The Constitution of Lesotho entrenches the right of citizens to participate in public affairs. However, there are limited platforms for citizens to participate in the implementation of national and local democratic processes and development initiatives.

The “Participatory Initiative for Social Accountability” (PISA) aims to contribute to a vibrant and open democracy in Lesotho, where citizens know, demand and exercise their rights and responsibilities, and in which government is accountable and transparent. Promoting constructive dialogue between citizens and duty-bearers (such as elected officials, traditional authorities and service providers) will ultimately lead to a higher responsiveness of government to the needs of citizens and improved service delivery - which will then foster the citizens’ trust in Lesotho’s democracy. PISA’s slogan is “Boikarabello ke ba Bohle” (Sesotho for “Responsibility is for all of us”). It in this spirit of shared responsibility that PISA creates

different dialogue platforms for Basotho to discuss the challenges that their communities face and together agree on measures to address them. While citizens should hold duty bearers accountable, PISA also encourages communities to take responsibility and commit to contributing towards finding solutions.

PISA is a programme jointly funded by the European Union (EU) and the German Federal Ministry for Economic Cooperation and Development (BMZ) under a Financing Agreement with the Ministry of Finance for the Government of Lesotho. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) has been commissioned as implementing agency. The first phase runs from June 2016-May 2019. The programme operates country-wide across Lesotho with offices and staff located in all ten districts. A Project Management Unit (PMU) located in Maseru provides strategic oversight. PISA is a broad-based multi-stakeholder initiative that is governed by Steering Committees at national and district level made up of government and civil society stakeholders. PISA aims to contribute to a vibrant and open democracy in

INTRODUCTION

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Lesotho by supporting activities in three results areas: civic education; citizen-state dialogue; participatory local government. Its role is to inform citizens, promote their public participation and organise opportunities to engage. To this end, PISA and its staff act as credible and neutral facilitators.

Citizen’s issues

Experience shows that democratic participation does not happen automatically. Rather, citizens pick an interest in public affairs and are spurred into action when issues that matter to their everyday lives are the centre of attention. Consequently, the choice of topics to be tackled in the dialogue sessions is crucial. Communities in Lesotho face a multitude of challenges. However, in the dialogue sessions the focus was on one “citizen issue” per council. The PISA team therefore conducted community-based analyses prior to the forums to identify the most pressing challenges in the eyes of the citizens and then selected one priority “citizen’s issue”.

The selection was based on a set of criteria. Firstly, the issues should be citizen-centres in that they represent genuine concerns of the citizens. They should also be “low risk” in that for the individual citizen the benefits of participation must outweigh the risks; if citizens feel that issues are “unspeakable” then these will not lead to meaningful public participation. Having a local champion of change spearheading public participation on an issue is helpful in reducing the barriers for citizens to also speak out. Ideally, there should be overlaps in the interest of citizens and leaders, rather than an antagonistic relationship - when citizens and leaders work together for a common purpose, change is more likely. Lastly, the identified “citizen’s issues” should be actionable. Often, participation of communities leads to no tangible change, creating frustration and resistance for involvement in the future. It is therefore important that public participation deals with issues that are “actionable” and where citizens and local institutions can actually make a change.

The result of this process was a list of “citizen’s issues” per council covering the diversity of challenges, from inadequate access to services and poor infrastructure to issues around land use, to name a few. In many cases, the issue identified was on the list of the councils’ development priorities.

Citizen dialogue forums

PISA promotes various formats for citizen-state dialogue. One such format are “citizen dialogue forums” that are held at the level of urban and community council. Between July and September 2017 PISA facilitated 76 forums, one in each urban and community council.

It is important to note that the dialogue forums are not the same as participatory research or planning exercises. The “citizen dialogue forums” did not focus on the identification of problems, but rather aimed at stimulating a discussion around possible solutions and how they may be tackled and overcome through garnering contributions from stakeholders at different levels, including action by empowered communities themselves.

The “citizen dialogue forums” were facilitated by the PISA District Facilitators (DF) who mobilised communities, government departments, stakeholders and community councils in preparation to participate. The numbers of citizens taking part ranged from 20 to 180 community members. The forums were facilitated within a council in the presence of traditional leadership (chiefs) and Councillors or Community Council Secretaries. Other stakeholders were also invited to the dialogues where their role was to be part of the discussion and provide guidance without displaying any supremacy. Formal presentations were not encouraged during the dialogue but rather the sharing of ideas and guidance on the proper channels to be followed in addressing the identified challenge. The sitting arrangement in a dialogue setting was preferably in a horse-shoe set up, but remained flexible depending on the community without major disruptions on their normal way of sitting in their own meetings.

PISA has facilitated “citizen dialogue forums” in all 76 councils across the country, including community councils, urban councils and the municipality of Maseru. In these forums participants discussed selected “citizen’s issues” that represent a pressing challenge. They analysed the sources of the challenges as well as their consequences or effects. Thereafter, possible solutions to address the said problem were generated. This part was the centrepiece of the deliberations. In exploring the possible solutions, members of the communities

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identified ways in which they can contribute using the available resources within their communities. They further agreed on the areas where they may need support from the council, district and national government. To further clarify the role stakeholders should play at each level, the participants specified the areas of support and the things that need to be done by each level.

It should be noted that the process was not designed to deliver a detailed action plan, but the summary sheets may serve as a starting point for participatory planning of community projects. That said, since the commitment was made by all members of communities within a council, it was imperative that they identify some citizens to form an action team, which would follow up on commitments and provide feedback to the rest of the community. Where possible the existing community-based structures were used. The main purpose of the action team was to get in touch with the relevant offices (with guidance of PISA, where requested). Action teams from different councils have been in touch with relevant ministries and departments. An example can be made where some councils are in discussion with the department of Rural Water Supply to address the shortage of water, while some are in talks with the District Health Management Team regarding environmental health issues.

Feedback from citizens captured through the PISA monitoring system indicates a high level of appreciation by citizens for the platform provided by the “citizen dialogue forums”. Some of them said:

“This gives us an opportunity to look into our problems on our own and contribute towards solutions”; “It is true that no one will know our problems better than we do, we have to something to solve our own problems”; “We thought you are coming to give us jobs. We appreciate your support in helping open our eyes and see that we can do things for ourselves”

The above mentioned process was a first for PISA therefore a lot of experimentation went into it. Through constant learning and reflection, PISA will enhance the methodology over the coming years. Inputs by citizens and stakeholders alike are highly welcome.

Way forward

This report presents the results of all 76 “citizen dialogue forums” at council-level facilitated by PISA between July and September 2017. Each council is represented by a summary sheet indicating challenges communities face, the commitments they have made and the type of support they need from stakeholders. Naturally, every forum had its own dynamic and so the summary sheets differ from one to another in terms of the level of detail presented.This report publishes the deliberations at the forums, thereby turning them into public information for further use and action. PISA invites everyone - including individual citizens, civil society organisations, government ministries and/or departments - to read and pick areas of interest to which they would like take action or take the debate further.

(Ms.) Tiisetso Mary PietPISA Senior Programme Advisor

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CITIZEN DIALOGUE FORUMS SUMMARY SHEETS PER

COUNCIL

Butha-Buthe

Leribe

Mokhotlong

Thaba-TsekaMaseru

Berea

Mafeteng

Qacha's NekMohale's Hoek

Quthing

Administrative Divisions of Lesotho

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BereaDistrict

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Venue Community Council Date

Ha Lebentlele Kueneng DO3 6 July 2017

Berea District

Citizen’s issue High crime rate and violence which are not adequately responded to by police.

Problems Defined

• High crime rates and violence in the area there seems to be not adequately responded to by police.

• Contributes to inter villages’ violence.

• Contributes to increasing criminal offences among citizens.

• Leads to increase in killings as citizens take the law into to their own hands.

Solutions / Actions proposed

• Collectively to join hands to as community to establish community policing groups in order to curb crime.

• Seek training from the police regarding dealing with crime within communities.

• Request support from the ministry of police to establish a police satellite office within the council.

Contributions

Community

• To resuscitate the long-time established community policing groups.

• Work together to curb crime and violence among citizens and reinforce neighbourhood.

• Request support in dealing with crime within their council.

Community Council

• To approach the district police office to request support in dealing with crime.

• Request the police to have a satellite office within the council where communities can report their challenges.

• Work with community policing groups in dealing with and reporting incidents of crime.

District

• To write to the District Administrator (DA) and District Police Leadership to extend police services to the community council.

• Train established community policing forums on important aspects to consider when dealing with crime.

• Hold crime reduction and awareness campaigns within the council.

National • Citizens to present their concerns to the ministry of police if not assisted at district level.

Action Team Lentsoe Moeli, Semane Mohale, Ntoa Khororo, Mamokhathi Khororo, Majane Nkoko, Maphuthi Damane

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Berea DistrictVenue Community Council Date

Ha Koali Motanasela DO6 12 July 2017

Citizen’s issue Lack of access to safe drinking water.

Problems Defined

• The water tanks and pipes are old and currently broken.

• There is lack of water which is essential for good health.

• Hygiene including food hygiene is affected negatively due to shortages of water.

• This leads to occurrence of diseases related to poor hygiene and water scarcity.

• There are sources available to supply citizen with water but no tank to harvest such water.


• Installation of water tanks and pipes to supply the communities within the council with adequate water.

• Identification of additional water sources to meet the needs of the communities.

• Ned for water harvesting by community members to curb water scarcity.

• Need to seek technical assistance from the department of rural water supply to provide guidance.

Contributions

Community

• Collect stones.

• Build water tanks using stones and other available resources.

• Write a letter to the department of rural water supply to request for assistance.

Community Council

• To approach the district especially the DRWS to request for support and guidance.

• Seek funding from other organisations with similar interest to support the initiative.

• Encourage community members to build tanks for water harvesting.

District

• To identify and survey additional water sources to meet the demand.

• To provide training for water minders to carry out minor maintenance on the water pipes and water tanks.

• To provide pipes for replacement of the old pipes as a way of addressing the issue at hand.

National

Action Team Litsipo Moloi, Tsebe Lapisi, Mamotlatsi Thamae, Poulo Matela, Sello Kote, Masello Makateng, Marelebohile Moshe, Malira Masupha

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Lekokoaneng Senekane D07 27 July 2017

Berea District

Citizen’s issue Lack of access roads leading to poor access to schools and other essential services.

Problems Defined

• There are no access roads leading to poor access to essential services.

• This results in increased school dropout rate as children are not able to travel long distances.

• Increase in gender based violence.

• Service providers are reluctant to come to some villages.

• More people are dying due to travelling long distances before they can get help.

• Local government destroyed many of their roads while fixing others.


• More health stations need to be established to bring health services closer.

• Schools need to be built within the council to allow children to go to school .

• The roads need to be constructed to improve access to essential services.

Contributions

Community• Collect stones and construct road.

• Approach relevant service providers through their action team.

Community Council

• Approach the department of roads made them aware of lack of roads in the council.

• Assist them with machinery on areas where communities may need.

• Connect the communities with the relevant offices to assist with solutions.

District• Provide technical guidance towards construction of roads.

• Bring experts in roads construction to guide communities when constructing roads.

National• MP to present the need to the national assembly.

Action Team Andreas Pitikoe, ’Manteboheleng Kube, ‘Makaizer Marumo, Fusi Majara, ’Manthahli Marathane, ’Mantsebeng Moabi, Beleng Malebo, Mojalefa Tikheli

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Ha ‘Mamathe Phuthiatsana D05 15 August 2017

Citizen’s issue Lack of livestock registration services.

Problems Defined

• When one wants to sell or transfer livestock it is not easy as there are no livestock registration services.

• The absence of the livestock registration officer hinders livestock registration.

• The absence contributes to stock theft as one can keep stolen livestock without proper documentation of ownership.


• Government should hire relevant officers to solve citizen’s challenges.

• Those positions in relevant Electoral Divisions should be filled.

• District Administrator’s office is to be approached to deal with that.

Contributions

Community

• The Community collectively has planned to send the action team to DA’s office to make him aware of the need for livestock registration personnel.

• Create awareness on the importance of the animal registration office because its absence promotes crime.

• Approach the Ministry about the matter and encourage it to provide the service to the said community.

Community Council

• The council should also be made aware of the necessity of the service in the council.

• Provide justification that the community needs the service by approaching relevant offices on behalf of the community.

• Work with the action team to follow up on the matter.

District • Should bring trained personnel to come and provide service to the citizens.

National• Ministry of home affairs to facilitate provision of the service.

Action Team Nkareng Kolobe, ’Malikhomo Peane, ’Malilemo Masupha, Khupiso Kakalinyane, Lillo Kolobe

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Ha Mokhothu Urban Council 27 August 2017

Berea District

Citizen’s issue High rate of unemployment leading to high rate of alcohol & drugs abuse.

Problems Defined• High rate of unemployment exacerbate the high rate of idling and lead to

high rate of drugs and substance abuse.

• Unemployment results in increased crime levels.


• Creation of employment through establishment of small business with the guidance of the ministry.

• Source resources to build capital to start small businesses.

• Establishment of recreational facilities to keep people from using drugs and alcohol.

Contributions

Community

• Raise capital through contributions and source funding from other stakeholders.

• Start small businesses in order to curb unemployment.

• Collectively seek trainings from different stakeholders on entrepreneurship skills.

Community Council

• Source support from relevant stakeholders to train communities on small business skills.

• Liaise with the relevant ministries (labour and Small business) to seek support and guidance.

• Explore possibilities and other avenues that can be used by communities to curtail unemployment.

District

• DA & the Community Council to discuss the issue further

• Local people to be considered for employment within the district

• Relevant departments to provide trainings on small business developments and management.

National

Action TeamMathato Lechesa, ‘Mabasa Seate,Thabang Thamae, Thaba- bosiu Lijane, Pulane Tsiu, ’Masello Mokhothu, Matjato Motlalane,Tseliso Makhila, Mphonyane Sojane

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Ha Posholi Makeoane D01 7 September 2017

Citizen’s issue Lack of footbridges impairs access to schools and other essential services.

Problems Defined

• Lack of proper roads & footbridges impairs access to schools and other essential services especially during rainy sessions.

• When citizens have patients or even have funerals due to lack of proper roads they suffer as they have to carry patients to clinics.

• Furniture breaks before they reach homes due to bad roads.

• It is necessary to have proper roads footbridges.


• Citizens will collect stones through organised village groups to rehabilitate roads and footbridges.

• The council will work with the Member of Parliament to agree on the type of support they can offer.

• Assist with transporting stones for building the road and footbridge.

Contributions

Community

• Collect stones and sand as their contribution towards roads rehabilitations.

• Work on the road during construction.

• Use other means of transport to deliver stones to area of operation.

Community Council

• To write a letter to district for guidance and advice on how to implement their plan.

• Work with the action team to consult and follow up with the relevant departments.

District• Through the office of the DA, write a letter to request support from the relevant

departments.

• Provide resources and technical expertise to assist with the road construction.

National • The MP to present the issue to the national assembly and lobby for funding for road construction.

Action TeamMohlouoa Mohanoe, Mpho Rapapa, Rantso Makopotsa, Kopano Rapapa, Ntina Posholi, Thoala Tlali, ’Matieho Mosiuoa, ’Matlelaka Setlhare, Makhabesela Rampata, Mohete Marumo

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Ha Aarone Mapoteng D02 3 August 2017

Berea District

Citizen’s issue Lack of access to potable water for household use.

Problems Defined

• Water scarcity contributes to water borne illnesses.

• Safe and clean drink water curbs disease as it promotes good hygiene.

• Availability of water contributes to elimination of micro-organisms and control of diseases.


• Identification of water sources to curb the problem.

• Contributions by citizens and willingness to work on the water system construction.

• Use of locally available materials to address the need for water in the council.

• Seek expertise and technical support from relevant service providers.

• There are sources available to supply citizen with water within the council which can be surveyed to supplement water supply.

Contributions

Community

• Work together with the Chiefs to form water group scheme to address the issue.

• Community willing to take responsibility after enlightenment by PISA.

• Consultations with the department of rural water supply to seek guidance in addressing the issue.

Community Council

• Approach the department of rural water supply and present the issue for discussion and finding solutions together.

• Share possible resolutions with the department.

• Encourage citizens to build tanks using available resources to aid water harvesting.

District

• Send technical team to identify and survey the available water sources within the community council.

• Identify suitable types of water system that can be effective within the community council.

• Provide equipment and resources for construction of water systems.

National• Ministries of water prioritise the issue in their planning.

Action Team Tsitso Motsamai, ’Majane Ntsoso, ‘Mamosioua Letsatsi, Sello Lephallo, ’Masamuele Lefisoane, ’Makhoale Mabaleha, ‘Marethabile Morabe

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Sehlabeng Kanana D08 23 August 2017

Citizen’s issue Lack of access roads impairs access to schools and other essential services.

Problems Defined

• Bad roads impair citizen’s access essential services.

• This contributes to barriers for society an overall better standards of living.

• Furniture breaks before reaching homes as it is carried by hands.


• Formulation of the task team to facilitate sourcing support for building of roads.

• Approach relevant service providers.

Contributions

Community • Unite with chiefs and councillors and approach relevant authorities to address the issue.

Community Council

• Encourage citizens to be part of small groups that work on roads voluntarily.

• Seek support from the district level as it is its mandate to repair roads within the council.

• Consult with roads department for technical guidance, survey and construction.

District

• Facilitate meeting with relevant stakeholders to discuss and agree on way forward regarding lack of access roads.

• Roads department to conduct a survey and indicate what kind of material is needed to construct the road.

National

Action Team ’Maretsepile Tsiu, ’Mamotumi Letsatsi, Teboho Mafeka, Lehlohonolo Moerane, Pita Lebina, ’Makolitsoe Rabukana, Moleboheng Ramotso, ’Malimpho Moseme

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Ha ‘Matjotjo Tebe-Tebe D04 17 August 2017

Berea District

Citizen’s issue Lack of electricity impairs small business.

Problems Defined

• Lack of electricity hinders citizen’s to access other essential services at the clinic and in their own households.

• Health facilities are not able to attend to patients at night due to lack of electricity.

• Lack of electricity contributes to increased unemployment within the council.


• To form a working committee with different concerned villages.

• Establish electricity schemes in order to map way forward.

• Approach the Lesotho Electricity Company (LEC) & Rural Electrification Unit to see how they can help citizens who have already contributed money for electricity connection.

Contributions

Community• Citizens to revive existing electricity schemes so that they work together in

approaching the relevant service provider.

• The electricity schemes to use their contributions for electricity connection.

Community Council

• Approach the relevant office for further advice as they also need power in their offices and agree on the additional support needed for electricity connection.

District • The office of the District Administrator and other stakeholders as well as relevant ministries to share the plan they intend to implement for electricity connection.

National • They need to meet with MP as well as ministers of energy and that of water affairs.

Action TeamMoleko Letele, Teboho Thabaneng, Mahabuke Ralejoe, Wetsi Lesenyeho, Jacintha Tsikoane, Koetlisi Mohapi, Taelo Tsosane, Ramokoma Keta, Tsolo Makhatseane

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Botha-BotheDistrict

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Botha-Bothe DistrictVenue Community Council Date

Pokane Tṡa-le-moleka 8 August 2017

Citizen’s issue Shortage of water and sanitation services.

Problems Defined

• Four to eight communities in Tṡa-le-moleka community council have insufficient portable to use in their households for various needs.

• This is caused by an increased population and depleted reservoirs/sources and poor or no network system of taps or water pipes.


• Establishment of a committee from different villages to work closely with Department of Rural Water Supply to help with technical know-how for construction of alternative water sources.

• Communities have also collected stones to construct new water tank to supplement existing tank and communities have also started to voluntarily contribute money to drill an additional borehole.

Contributions

Community

• In Serutle community members have already collected stones for construction of an additional tank.

• In Qalo community members have begun contributing money which will be used to drill an additional borehole.

Community Council

• To assist with technical personnel so that when there is a need for minor maintenance, it can be done by a local person instead of waiting for a technician from Maseru.

• Provide capacity building for people within the communities to gain skills so that they can maintain their own equipment.

District

• Department of Rural Water Supply to provide technical assistance to the communities when they have their own materials to continue with building of tanks.

• Where possible, DRWS to provide tanks and/or construction material.

• DRWS should also give water network maps to the village water committees.

• DRWS should work with community councils for training of more water minders in the communities.

National

• Fast track the implementation of the decentralisation policy to improve service delivery.

• Central government should follow-up on the utilisation of funds.

• Liaise with the MP to invite the Minister of Water Affairs to address the water problem in their council.

Action Team Lelosa, Semelane, Ralesekela, Nakase, Khapung, Mofumahali Makopano Joele

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Pitso House Urban Council 11 August 2017

Botha-Bothe District

Citizen’s issue High Unemployment rate among youth and adults eligible to work.

Problems Defined

• High unemployment among adults and youth due to education which is not responsive to job market needs.

• Lack of water for irrigation for agricultural production, foreigners doing small business which can easily be done by Basotho.

• Lack of foreign investment due to political instability.

• Lack of capital support to start small businesses and empty promises by politicians.


• Communities will focus on production at their fields to create job opportunities and food for their households and communities will engage in production of poultry, piglets in order to sell at markets.

• The council has to support small micro business with stalls to make their own business.

• Central government to make laws which will stop foreigners to run small businesses.

Contributions

Community • Communities will use their fields to produce food for their households and engage in production of poultry and piglets and sell meat in the market.

Community Council

• To assist small business entrepreneurs with stalls at the market to start their own business in order to create employment opportunities.

District

• Ministry of Agriculture and Food Security to support farmers with subsidised inputs for production, particularly seeds, fertiliser and tillage vouchers.

• Assist farmers with irrigation system in order to respond better to challenges posed by climate change.

• Support farmers in piggery and poultry with stock and subsidy feeds for those livestock.

National• To make law and policies which will prohibit foreigners to start/ operate small

businesses which can be done by Basotho.

• Create employment through diversified economy- Natural Resources.

Action TeamMolise Tsitsinyane, Motṡelisi Mohli, Matṡolo Ntai, Daniel Khorong, Pontṡo Morobe, Nratiseng Mbombele, Malefetsane Khohleli, Motlotlo Matela, Lereko Lerotholi, Matṡepang Lephahama, Mantsoaki Rathebe, Mateboho Molapo

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Motete Nqoe 12 July 2017

Citizen’s issue Shortage of personnel for livestock registration permits.

Problems Defined• No personnel for livestock registration permits (Babaise).

• This becomes a challenge for communities as they survive on animals and without registration they cannot sell animals.


• Establishment of committee to work with the Chief for follow-up to responsible government officers to assist with personnel.

• Daily visits by personnel to help the citizens with livestock registration.

Contributions

Community

• Elected committee which will work with the Chief for follow-up on availability of an officer to help citizens with permits.

• Temporarily selected personnel daily visits from Botha-Bothe to assist with registration permits.

• Enlist the help of temporary personnel who will assist with permits.

Community Council

• The community council was given a mandate to report shortage of personnel to the District Council and the District Administrator.

District

• Advertise the position and recruit the suitable candidate for permanent service to the citizens of Motete.

• The office of the D.A. will facilitate daily visits of livestock registration personnel to Motete.

National• The government to hire a permanent officer to help Motete community.

Action Team Selloane Shopho, Makhothe Putsoane, Moleko Masesenyane, Manyalleng Mokitimi, Sello Mafenchane, Manthati Samuel

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Makhunoane Ngoajane 10 August 2017

Botha-Bothe District

Citizen’s issue Construction of a tar road from Marakabei to Monontṡa and small feeder gravel roads in different villages.

Problems Defined

• The need to construct a tarred road from Makhunoane to Monontṡa which will connect all the villages in Makhoakhoeng.

• High transport costs due to bad roads and hiring of private vehicles.

• Lack of reliable transport.

• Alternative forms of transport for the sick and elderly.


• Selected community members agreed to work closely with community council, MP and district roads directorate to facilitate for construction of the road.

Contributions

Community• Community members requested that in the interim, the community council

and roads directorate provide them with heaps of gravel to fill potholes which lead to accidents and unpleasant travel.

Community Council

• Requested by community members to provide gravel.

• Liaise with MP and district council as well as roads directorate for speedy construction of tarred road.

District

• To include the road as priority for roads development in Botha-bothe.

• Include the development of the road in the budget.

• Report the need of Makhoakhoeng community to central government.

National • To prioritise the construction of roads in budget allocation and stop diverting funds meant for road infrastructure.

Action Team Matela, Phoofolo, Matiisetso, Malebohang Joel

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Khukhune Likila 13 July 2017

Citizen’s issue Lack of water and sanitation which results in insufficient water available for household use.

Problems Defined • Shortage of portable water and sanitation which results in insufficient water available for household use.


• The selected team will follow-up with Department of Rural Water Supply (DRWS) engineer to fix broken pump which pumps water to the community tank.

• To diversify available water sources available for constant supply of water.

• To liaise with community council and district to facilitate water supply from Muela LHDA water source to Khukhune.

Contributions

Community

• Selected members of the community will follow up with RWS to fix the broken pipe.

• Write an invitation letter to the council and district council to facilitate a meeting with LHDA enquiring how they can assist with supply of water from 'Muela dam.

Community Council

• Report the water shortage to LHDA and district council to approach LHDA to provide water from ‘Muela dam as an alternative source to Khukhune.

District

• To approach RWS to fix broken pump.

• To improve the quality and capacity of water pump for durability.

• Have a reserved water pump for replacement in case the pump breaks.

National • Government to approach LHDA and reach an agreement to supply water from ‘Muela dam to Khukhune.

Action Team Khalillo Thaele, Ramakatse Qhobela, Rafase Moloto, Pefolo Makibitle, Matṡepo Mosoane, Masite Ramofolo

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LeribeDistrict

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Levi’s Nek Sephokong 22 August 2017

Leribe District

Citizen’s issue Shortage of portable water for household use.

Problems Defined

Community members defined their problem as shortage of portable water for household use. This problem is caused by drying up of water sources, stolen water pump which pumps water at village, poor range management, climate change, plantation of pine trees which uses lots of groundwater (absorb approximately 200 litres of water).


Community members proposed that follow ups should be done by selected community members to work with relevant government departments to address the problem, particularly department of rural water supply, ministry of forestry and range management as well as ministry of water and meteorology. These line ministries are responsible to assist citizens to solve the problem.

Contributions

Community

• Community members would be available to cut down pine trees which consume lots of ground water.

• Community members would develop associations which will contribute in the protection of wetlands.

• Communities will form contribution schemes to collect money which will assist in maintenance of tap structures.

Community Council

• It must give back dividends collect from the natural resources collect in their villages and it must also give back 10% for the sale of wood.

• It must priorities water problem as the need in a council plan 2017/2018.

• Council must escalate the problem to district level to ask support from rural water supply to fix the problem.

District

• Ministry of Forestry and Range Management should also give back 10% revenue collected from sale of pine trees as wood and the Ministry should facilitate cutting down pine trees.

• Department of rural water supply should make water survey in order to identify water sources available for construction of boreholes as an alternative water sources for household use.

National

• Assist with formulation of policies and laws which guide for provision of water to communities.

• Decentralization policy must be implemented to help community councils to undertake their mandate effectively.

Action Team Abele Maimane, Fusi Likate, Pontso Makhomane, Mafala Ntseli

28


Leribe DistrictVenue Community Council Date

Ha Lejone Matsoku 21 June 2017

Citizen’s issue Poor range management by community members.

Problems Defined Poor rangeland management, community disagreements and irresponsible citizens on grazing practices.


• Local leaders improve their unity and communication between them and the citizens.

• Community members should respect their local authorities.

• Rangeland association must treat all users of rangelands equally when there is misuse of rangelands.

• Plan the use of rangelands, rotational grazing.

Contributions

Community

• Assist leadership by participating at all levels.

• Respect the laws and regulations regarding use of range.

• Allow grazing of a certain number of animals in a stipulated area to avoid overgrazing.

Community Council

• Approach responsible offices for seeds/survey rangeland for grass re-seeding.

• To help communities to implement grass re-seeding programme.

District• Implement community priorities listed in the plan of the council, which includes

re-seeding of rangelands, rehabilitation programmes of the land such as stone lines building at rangelands to minimize soil erosion.

National • Ministry of Forestry and Range Management to supply grass seed to rangeland associations for re-seeding.

Action Team Lepoqo Molapo, Qoqolo Letuka, Limpho Mashili, Keliemetse Khobai, Lekhetho Motinyane, Manyane Motinyane, Malefetsane Letsoela

29



Ha Mathata Maputsoe Urban 8 September 2017

Leribe District

Citizen’s issue Poor land use as a result of high increasing rate of population growth due to establishment of factory firms.

Problems Defined• Improper land allocation and poor land use ,which results in arable land turned

into residential use.

• Fights over land by citizens because of high demand for land.


• Citizens must acquire lease agreement before building houses to minimize residential houses in the arable land.

• Building permits are required as prove that citizens can legally build houses.

• Town planning is required to provide citizens with approved residential sites.

• As mandate of community council to allocate sites, there is need for the council staff to be enhanced with technical personnel such as land surveyors and planners to assist in site developments.

Contributions

Community• Community must seek guidance, approval and required documentation

from the community council and Land Administration Authority (LAA) before building their houses.

Community Council

• Community council must work hand in hand with LAA for residential planning and issuing of lease and building permits for citizens in time at affordable costs.

• Land use planning must be a priority in community council plan, this will help the council to allocate the land effectively according to how best it can be utilised.

District• There is need for coordination between district and community council to

deal with the problem effectively to avid inappropriate use of land and illegal settlement of citizens in arable land.

National • Central government must enforce policies and laws which regulates land use and allocation.

Action Team

30



Ha Mahloane Maoa Mafubelu 29 August 2017

Citizen’s issue Shortage of water which is caused by insufficient amount of water discharge from the water sources.

Problems DefinedThis problem is caused by increased population in a village resulting in water shortages for household use. As a result, community members sometimes use water from unprotected springs/wells resulting in water-borne illnesses such as diarrhoea.


• Climate adaption measures should be in place and awareness raising among citizens is required.

• This will include protection of wetlands, appropriate rangelands grazing, protection of springs to increase supply of water to villages.

• Construction of more water systems to accommodate the increasing number of people within the council.

• Respect laws which regulates environment.

• Financial support to water village projects.

Contributions

Community

• Unity among community to preserve water sources.

• Attend meeting and participate effectively in discussion on water availability challenges.

• Protection of environment by all community members.

• Protect existing springs and wells to increase access to water.

Community Council

• Facilitate climate change training for citizens.

• Organise education sessions / training for communities on protection of wetlands, springs and wells.

• Implement environmental rehabilitation projects to reduce sludge formation in constructed water tanks.

District

• To train local authorities as TOT on climate so that that can train citizens about climate change adaptation measures.

• Implement water policy which stipulates that every 100m there must water source available.

• Provide technical assistance and guidance to communities on protection of springs, wells and wetlands.

National• Recruitment of staff to monitor village water projects

• To ensure inclusion of village water projects in the national budget

Action Team

31



Peka-Letlapeng Manka 26 August 2017

Leribe District

Citizen’s issue High crime acts by citizens due to increasing alcohol and substance abuse.

Problems Defined • Increased crime rate and inadequate number of police officers to rebuke crime and reluctance of community policing group (mahokela).


• Police officers must always be visible at all times and available to attend to crime scenes when needed.

• Community policing group must be trained to improve their skills on how to deal with crime as a support structure to police.

• There is need to regulate public bars closing time and minimize movement during the night as criminals take advantage and disguise at night when there is frequent movement of villagers.

Contributions

Community

• Community members must support community policing group by informing them of any suspicious movement or acts of crime they notice.

• Working with their Chief, the community will take responsibility to develop village regulations and rules as well as obey them.

Community Council

• Link village policing groups with police and other securities in order to equip them with capacity skills for community policing.

• Facilitate establishment of police corners.

District

• In collaboration with council speed up the process of police corner establishment.

• Police to equip the community policing group with skills in dealing with crime lawfully.

• Assist with Apollo lights installation to curb darkness within communities.

National

• Amend laws to increase punishment for criminals.

• Liaise with district level to ensure speedy installation of Apollo lights.

• To establish more community stations and resources for police.

Action Team

32



Ha Mojapela Maisa-Phoka 11 July 2017

Citizen’s issue Broken bridge which connects Botha-Bothe urban council and Maisa-Phoka community council.

Problems Defined

During rainy seasons movement from Botha-Bothe to Maisa-Phoka community council is adversely affected because people from Maisa-Phoka cannot cross to Botha-Bothe, vice versa. Children who attend school in Botha-Bothe fail to go to school during the rainy period. Because of the community council’s proximity to Botha-Bothe, people buy their items in Botha-Bothe, their movement is also affected because of difficulty in crossing the bridge especially in harsh weather conditions.


• It is important to invite Disaster Management Authority, Ministry of Roads and Public Works to assess the bridge and advise on how the problem can be dealt with.

• The communities pledge their availability if they are required to provide labour to address the challenges they face with the bridge. This they can do by collecting stones, sand and working on the bridge if they required to do so.

• Invitation of Media to create awareness about the problem especially to the responsible offices.

Contributions

Community

• Collect stones and sand required for construction freely

• Select the committee of administration for the bridge construction made up of adjacent village affect by unavailability of the bridge

• The construction of the bridge must be include in a national budget

Community Council

• Provide tools required for construction and seek technical expertise from the district level

• Community council to facilitate hiring of the construction company to construct the foot bridge

District

• The two districts of Leribe and Botha-Bothe must meet to agree, plan and budget together for the construction of the foot bridge

• To invite the relevant ministry to come and witness the problem thus come up with a plan to address the issue

National• To include the foot bridge construction in the national budget

• Ensure that the budget is utilised accordingly especially for construction of the foot bridge

Action Team Pitso Moeti, Soatsi Mpole, Lekhoana Motsoene, Maphakiso Molupe, Lehlohonolo Madona, Thabiso Maloke, Maphuthang Thapo, Makhang Kahlolo

33



Linotsing Litjotjela 30 August 2017

Leribe District

Citizen’s issue Shortage of water in communities within the council.

Problems DefinedThere is shortage of water which sometimes persists for 3 to 6 months without clean water. The village crowd around one borehole which does not give cater for all community members.


• Government officials must pay focus to citizens needs hence prioritise their plans and budgets according to the needs of the citizens. Water sources survey must be done in order to identify additional water sources to augment the current water supply.

• To consult department of rural water supply who had promised to construct a water system, to check on the progress made and the level of implementation of the project.

Contributions

Community• The selected action team will report the problem to the responsible offices.

• Follow up on the project stage with the action team at the department of rural water supply.

Community Council

• Work with action team to gather updates regarding the water system construction project by the department of rural water supply.

District

• Provide feedback to citizens on the water system construction project to be implemented within the council.

• Provide technical support regarding identifying additional sources.

• Identify springs or wells that can be used as back for communities to have access to water. Also provide technical guidance on how to protect such.

National

• Through the MP, the parliament must ensure that inclusion of water project in the budget is prioritised.

• The responsible ministry to prioritise water supply to communities to curb the challenge

Action Team Rantele Tlali, Masoentjane Velaphe, Malerata Pali, Mapho Mohapi, Liphang Motoboli, Chief, Community council secretary.

34



Khanyane Hlotse Urban 24 August 2017

Citizen’s issue Shortage of water for household use.

Problems Defined

Shortage of water has caused quite a substantial amount of negative consequences to the lives of citizens. These include fights over water, water-borne diseases caused by use of contaminated water from springs as an alternative and theft of water from individual household taps. Blockage of taps and or tanks in existing water systems contributes to the water shortage problem.


• Invitation of water affairs, WASCO and department of rural water supply to discuss the issue at length and come up with viable solutions.

• Village water minders need to be trained to do maintenance of minor challenges in tanks and pipes to address issues as soon as possible.

• There is need for construction of additional water sources to curb the problem.

Contributions

Community

• Invitation of water affairs, WASCO and rural water supply to inform citizens on water services.

• Work with the community council and approach relevant offices to raise the issue and get guidance in dealing with it.

Community Council

• Collaborate with action team to present the issue to the relevant departments and seek possible alternatives.

• Collaborate with department of rural water supply to provide support with 2000litres water tank which should be placed in the community to supplement diminishing water supply.

District

• The department of rural water supply is requested to provide training to water minders at village to increase their skill on maintenance of tanks and pipes.

• Facilitate construction of a water system to increase water supply.

• Clarify the responsible service provider to help community of Khanyane to identify whether it falls within rural community council or urban council, so that it knows who to approach with regard to water availability( rural water supply or WASCO).

National • Review the area boundaries whether its an urban or rural area in terms of services given.

Action TeamHlomelang ‘Moleli, Rethabile Moliboea, Mankoane Mankoane, Senki Senki, Malimpho Chobokoane, Mamotse-moholo, Mampho Tsenase, Malefetsane Moliboea

35



Hleoheng Moreneng Hleoheng 11 August 2017

Leribe District

Citizen’s issue Shortage of local public transport from town to Hleoheng area.

Problems Defined

• People of Hleoheng face shortage of local transport to their village.

• This is caused by the fact that there is a law that stipulates that mini taxis (4+1) can only transport people within 10 kilometres radius distance.

• Community members are exposed to long distance walk to their homes, late arrivals at work leading to loss of jobs.

• Sometimes community members are trapped by criminals as a result of travelling late or walking long distances.


• Citizens need to be made aware of the Public Transport Act for them to know what the conditions set by the law.

• Community members should write a letter of request the Road Traffic Department to visit the council where citizens can have a platform to clearly explain the challenge and together come up with feasible alternatives.

• In the meantime the mini taxis should be allowed to ferry citizens to Hleoheng council.

Contributions

Community

• Community will write a letter to responsible government offices to assist on the matter.

• Request the community council and relevant government ministries and departments to make time to discuss the issue further and explore possible solutions.

• To elect an action team to follow up and implement the proposed plan.

Community Council

• Work with the action team to approach responsible line ministries and departments.

• Assist in formulation of community action plan to solve the matter.

• Coordinate community action team with taxi association to resolve the matter.

District• Protection from police to maintain peace and stability among citizens to

resolve the issues without any fights and loss of life.

• Establishment of Police stations to monitor the situation and maintain peace.

National • Amend Public Transport Act to expand distances for mini taxis (4+1) because it is currently a reliable mode of transport.

Action Team

36



Fobane Tsoili-Tsoili 18 August 2017

Citizen’s issue Poor service delivery at National Identity Documents (ID) department.

Problems Defined

• The National ID services department does not give same requirements needed for one to get an ID, as a result citizens wait too long to acquire IDs.

• In some instances citizens do not get IDs due to lack of clarity on the required documents needed to get an ID.

• This delay leads to loss of jobs especially for people working in South Africa.

• It becomes even more difficult to have documents for children who have lost parents as they cannot access their parents’ documents which are needed to get the identity document.


• Invite responsible offices to make a presentation to citizens on the requirements for citizens to get IDs.

• A list of requirements should be made available at the local authorities offices for easy reference by citizens.

• Review of required documents to get IDs for orphaned and vulnerable children who in most cases are assisted by other community members who may not be related to them.

• Review of required documents for single parents when taking an ID for their children.

Contributions

Community

• Establish a committee which will organise gathering to inform citizens or villagers about required documents needed to take ID as and when there are changes.

• Make regular reference at the Chief’s place or community council to ascertain that they have the correct documents to get the service.

Community Council

• Post the list of requirements at the council building to serve as guidance for citizens on the required documents for obtaining an ID.

• Provide constant feedback on varying requirements for ID taking in line of the different situations e.g. getting an ID for an orphaned child.

• Facilitate delivery of ID services at community council level wherever possible.

District

• Facilitate training of local authorities on issues related to documentation required to get an ID.

• Facilitate outreach service strategy to meet citizens halfway especially those coming from far places and elderly people.

National • Facilitate and speed up decentralisation policy in order to improve services.

Action Team Thabo Tokeng, Tsepang Molise, Malefetsane Kholu, Liau Tont’si, Maseeiso Matlaletsa, Thekiso Ralitlhokoa

37



Matlameng Bolahla 15 August 2017

Leribe District

Citizen’s issue High incidence of criminal acts by other members of society.

Problems Defined Criminal acts such luggage crabbing from visitors, theft of livestock, house breaking are common within the community council.


• Community policing group must be established.

• Community police stations must be launched.

• Villagers are encouraged to report criminal acts immediately to local authorities.

• Animal markings is needed as it will help with tracking of stolen animals.

• Establishment of action team will help to follow up on the plans put in place and report back to citizens.

Contributions

Community

• Support and establish community policing groups.

• Every member of the community should take responsibility and report crime immediately.

• Participate in group income generating activities to boost the socio-economic status and curb crime.

• Provide support to the follow up team every time when they require support.

Community Council

• Request government to establish community police station.

• Facilitate establishment of community policing group.

• Assist with training of community policing group on law enforcement and dealing with crime in collaboration with the Police.

District

• Provide equipment and resources which will help police to discharge their work effectively and efficiently.

• Facilitate training of community policing groups established within the community council.

National• Amendment of law to give high charges for offenders.

• Support police and community policing groups with equipment and resources to deal with crime accordingly.

Action TeamMakhetsi Phalima, Makhoboso Mpholle, Habofanoe Matofolo, Makhotso Masunya, Lehoere Kotsoana, Mohau Malefetsane, Fako Manko, Maphato Khetsi, Maliaba Lejone

38



Ramapepe-Lebaleng Ramapepe 29 June 2017

Citizen’s issue Unpaid village health workers monthly stipend.

Problems Defined

• Delayed release of stipend for village health workers, some were not contracted and disappearance of partners defaulting from their promises.

• Lack of ownership of the problem as many partners came into play making it difficult for village health workers to make follow up with the ministry of health.

• This delay has adverse effects on the health of the community as the village health workers become reluctant to provide basic health care services and support to community members.


• Follow up team which will work closely with the community council and area Chief has already been established to deal with the matter.

• The established team should report back to the village health workers and the citizens on progress made in addressing the issue.

• The monitoring/follow up team will ensure that people who do their work get rewards for their work.

• The follow-up team will work with ministry of health at district and national levels to release funds only when village health workers have done their job and submitted the report.

Contributions

Community

• Formulation of follow up committee and hold discussion with VHW and the health department to get support.

• Community members will endorse VHW letters as a sign to indicate their demand for the VHW support in their communities.

Community Council

• Collaborate with the local health facility, the department of health at district level as well as the community to ensure that VHW funds are released after they have given the report to the follow up team.

District• Facilitate payment of Village Health Workers stipends as per agreement

entered into by the department , the local health facility, the partners and village health workers.

National • The ministry of health to follow up on the partners with which an agreement was entered into regarding payment of village health workers allowances.

Action Team Mampe Moeketsi, Mr Mosiuoa, Mamohasoa Sello, Malerato Mokoena, Makelello Pitsi, Mantlibi Ramapepe, Mamofana Ramapepe

39



Ha-Nyenye Maputsoe Urban 8 September 2017

Leribe District

Citizen’s issue Poor residential land use as a result of rapid population growth due to Maputsoe industrials firms.

Problems Defined Poor land use, allocation and administration against citizens’ irresponsibility that lead to citizens fighting.


• The citizens must ensure that they do not start building before the local government survey of the site and issuing of building permit.

• Government to take responsibility of planning residential land.• Septic tanks must also be issued building permit and be constructed by

qualified contractors.• Amendments of the policy that regulates lease, specifying that the government

can use the land for developmental projects when need arises.• Community council be the 3rd party for every site selling/buying.• Shortening of processes of changing of land use.

Contributions

Community

• Ensure that everyone acquire building permit from local authorities before starting actual house construction.

• Citizens take responsibility to ensure that the new buildings are placed where they are permitted and leave enough space for road development projects.

• Every citizen should take responsibility to know all relevant stakeholders so as to consult whenever there is a need.

Community Council

• Ensure that every new house structure has a building permit before the start of such building.

• Provide citizens with the list of relevant stakeholders to the issue in question.• Ensure that local leadership/ authorities are informed about every site/land

selling and the details of the new owner/buyer.• Together with chiefs, council must ensure that the change of land use is

following the correct procedures.• Ensure all septic tanks are well placed within the village.

District

• Work together with council to ensure proper selling and buying of residential site.

• Conduct campaigns to provide information needed on the steps to be followed to change of land use and ownership.

• Facilitate for the enforcement of a building permit as a basic requirement for land acquisition.

National

• Ensure the amendment of the land allocation and lease provision policies and acts to specify that government has full rights to use the land for community developmental projects if need arises.

• Facilitate for the shortening of change land use processes and time.

Action Team Clifford Santu, Selialia Nyenye, Makara Makara, Manthabiseng Mokhele Council office Rep

40



‘Mate Menkhoaneng 19 September 2017

Citizen’s issue Insufficient water supply.

Problems Defined

• The water is only available only once in two weeks because they are trying to collect water to fill up the take by blocking the tank and open it after two weeks for one day, the water system is also over populated as it was done back in 1987.


• Upgrading of the village water system to meet the increasing demand.

• Assistance with the bore-hole water system.

• Combining of all available water sources to form one reliable water reservoir.

• Cutting down of the woodlot trees around the water sources area.

Contributions

Community

• Working in unison to follow all needed procedures to have improved and quality water system.

• Help to identify best and reliable additional water sources within the village.

• Provide manpower to cut down the woodlot trees.

• Apply for new water installation.

Community Council

• Work together with the community/citizens and the district level relevant offices to facilitate for installation of new water system within the village.

• Coordinate the cutting down of the woodlot trees that reported to reason for depleting water sources productivity.

District

• Ministry of water through the department of rural water supply department help citizens with procedures to be followed to apply for new water system.

• Ministry of forestry, soil and land reclamation help citizens to cut woodlot trees around the water sources area.

National • Support the district with resources they may need for construction of a water system.

Action Team Matsoakae Letapisa, Ntene Pholo, Mapuseletso Mphakisoane, Thabiso Molibetsane, Aupa Sehlabo, Selebalo Selebalo

41


MafetengDistrict

42


Mafeteng DistrictVenue Community Council Date

Ha Ramohapi Tṡana-Talana 6 July 2017

Citizen’s issue Decline in agricultural production.

Problems Defined

Tṡana-Talana defined the decline in agricultural production to be due to:

• Climate change as a result of persistent drought and irregular rain patterns;

• Poor soil structure due to semi-aridity;

• Lack of agricultural input from government i.e. subsidies and logistics to their delivery;

• Produce management versus marketing skills;

• High levels of stock theft and produce vandalism.


• Seek proper markets through quality produce and pricing of products.

• Seek expertise and technical guidance from relevant stakeholders including government departments.

• Utilise DA’s office to tackle climate change challenges through climate smart techniques.

• Implementation of tougher laws against offenders i.e. stock theft and crop vandalism.

Contributions

Community

Community Council

District

National

Action Team Molupe Matlosa, Mapalesa Monyamane, Mamorena Toi, Mohau Massa, Macolese Setaka, Molaoa Moloko, Sethuntsana Pholo

43



Ha Sekoati Urban 27 July 2017

Mafeteng District

Citizen’s issue High rate of unemployment.

Problems Defined

• The community depended on the local manufacturing firm opportunities within the town neighbourhood for their livelihoods.

• Closure of the firm resulted in job losses.

• School leavers and graduates have no jobs.

• Alternative livelihoods sources like house rentals, commuter’s transportation, and cash crops sales and produce have diminished.


• Knowledge and skills support for self-employment and entrepreneurship.

• Seek water preservation reservoirs construction support.

• The aim is to trigger self-employment through agriculture produce for sales.

• A six member action team was formed to pursue action and to report back within a fortnight to the community its findings from various services.

Contributions

Community

Community Council

District

National

Action Team Morie Mokhethi, Lebohang Masupha, Moabi Goliath, Edwin Moletsane, Mathuso Moletsane

44



Lithabaneng Ha Seeiso Ramoetsana 11 July 2017

Citizen’s issue Low crop production and poor management of land.

Problems Defined

• Block farming initiatives promises not kept e.g. wheat produce losses (no machinery).

• Low or absence of cash injection into agricultural production efforts.

• Draught due to climate change affects crop farming.

• Community induced land degradation due to poor extension support.

• Nature incited land degradation, poor land use and land tenure system.

• Stock-theft/crop vandalism, poor range management and lack of law enforcement.


Action team to follow up

• Bringing closer and timely the inputs

• Seek expertise support- from extension services

• Land tenure system reviewed/field ownership

• Law enforcement/penalties reviewed to deter vandalism theft

• Field soil preparation-machinery support

• Acquisition of skills and knowledge to curb climate change production challenge

Contributions

Community

Community Council

District

National

Action Team Lehlohonolo Mohato, Fosa Fosa, Matieho Mofolo, Sesioana Moseme, Khosi Koenyama, Lefa Lesia, Moeketsi Moeketsi

45



Ha Leponesa Qibing

Mafeteng District

Citizen’s issue High incidence of domestic violence.

Problems Defined

Causes of domestic violence range from various factors alluded by the community:

• The introduction of rights and equality/equity are central to family disputes;

• Unemployment results in family providers not able to fulfil their responsibilities;

• Family planning initiative gave women options that at times anger men;

• Parent’s secrecy while writing wills leaves misunderstandings in the family if one partner passes on.


• Review of Gender and Child rights policy and laws to instil a sense of responsibility and limits.

• Screen/avoidance of foreign intervention initiatives that derail Basotho culture and traditions.

• Job creation and skills development.

• A team of 3 male and 3 females was nominated to dig further the challenge and seek guidance towards the solution within relevant departments feedback to community is expected within the month of August.

Contributions

Community

Community Council

District

National

Action Team Mabuti Masithela, ‘Mapule Seatla, Khampepe Sekautu, Teboho Mafereka, ‘Mamoshoeshoe Sekautu, ‘Matsepiso Masiu

46



Tṡakholo Metsi-maholo 31 August 2017

Citizen’s issue High school dropout rate and engagement in early child marriage.

Problems Defined

• Child rights protection efforts have mainly focused on protecting children from violence and protection of their rights without much focus on promoting sense of responsibility.

• Children are uncontrollable.

• The introduction of information technology exposes children to new things; even television exacerbates the situation by introducing children to what parents cannot control.

• Early sex debut by children due to factors such as peer pressure, love for material items and exploitation.

• Boys say they need to test girls otherwise untested girls won’t get married in future, this leads to teenage pregnancy.

• In some cases boys are forced to marry early in cases where they have contributed to teenage pregnancy.


• Gender equality initiatives and/or policies should be revisited to align with household and cultural practices including responsibility.

• Legislative houses must hold meaningful referendum with communities prior to passing laws that devalue or may affect Basotho household/ family structures and cultural practices.

• Both parents are encouraged to take full responsibility in raising children and shaping them for adulthood.

• Once an underage children marry they should be supported to establish their household such that they become responsible for their actions.

Contributions

Community

Community Council

District

National

Action Team Thabo Ntjana, Lethola-Motlatsi Rakhosi, Makhothi Lebuajoang, ‘Mathlokomelo Monyaki, ‘Maitumeleng Thoabala, ‘Marethabile Malebo

47



Ha Maholi Mamants’o 13 July 2017

Mafeteng District

Citizen’s issue Low food production leading to starvation.

Problems Defined

Poor yield due to:

• Poor production techniques and lack of skill;

• High input costs-Agricultural production is investment that needs capital;

• Livestock vandalising crop produce;

• Climate change that results in poor moisture retention for yield growth;

• Poor range resulting from mismanaged livestock;

• Revisit/review of livestock administration by-laws.


• Matsema (working together in small groups) was suggested as a way to tackle agricultural production including acquisition of inputs.

• Herders and livestock owners need stock animals appropriately; knowledge is required from technical experts.

• Strengthen by-laws to curb vandalism and stock-theft.

• Wetlands and water sponges protection for water availability.

Contributions

Community

Community Council

District • Department of Agriculture and Food Security to provide technical assistance regarding food production

NationalN/A

Action Team ‘Mataemane Moima, Takalimane Khupisi, ‘Mapalesa Thantsi, Mabatlokoa Rantsilonyane, Nkoapa Rakhupi, Lefu Mohami, Motlatsi Kanono

48



Ha Bofihla Makoabating 25 July 2017

Citizen’s issue Low agricultural production and poor management of land leading to soil erosion.

Problems Defined

• Climate change that results into drought spells which hinders food security initiatives.

• Forests planting at grazing sites and trees vandalism by livestock.

• Poor range management and grassland/ pasture deterioration.

• Absence or poor access to agricultural crop production inputs.

• Discrimination during targeting of inputs beneficiaries.

• Water sources and conservation mismanagement.


• Water and soil conservation- Reservoir construction and rehab.

• Range management and technical support trainings.

• Vandalism by-laws be beefed up.

• Herders be engaged and participate at planning session while...

• Utilize field office resource centre.

• A team of community members selected to further probe the problems.

Contributions

Community

Community Council

District

National

Action Team Victor, Tlali Maktsa, Mamotlatsi, Maselloane, Rapelang, Letuka

49



Ha Makhakhe(Maholong)

LehlakanengApproximately 350 men and women

27 July 2017

Mafeteng District

Citizen’s issue High rate of domestic violence within the council

Problems Defined

• Drug abuse and alcohol exacerbates the violence.

• Adoption of foreign culture i.e. family planning makes women to belittle their spouses.

• Communities from 7 villages attended Maholong dialogue at Ha Makhakhe.

• The issue of discussion was domestic violence, which men defined as a challenge brought by women’s demands for equality/equity.

• Promotion of child rights that result in irresponsible children within families.

• Spouses support to males is reduced due to failure to provide for households due to job losses at the mines.

• Women are forced to look for alternative income sources at the city centres. and leave family behind; this fuels anger in some men, resulting in violence.


• Proper and inter-family communication must be enhanced between couples and households.

• Consultations with rural communities must be made prior to policy and law development.

• Training must be held on Gender, Child Rights and Responsibilities.

• Government should open job opportunities for both men and women.

Contributions

Community

Community Council

District

National

Action TeamBaile Makhekha, ‘Makuena Molebo, Sello Rasekoai, Khotso Suoane, ‘Mankunehali Fosa, ‘Makhiba Lesenyeho, Mokitimi Lehlohonolo, Rajakalasi Letṡaba, Makhoane Masunya, Makatleho Sehlabo

50


MaseruDistrict

51


Maseru DistrictVenue Community Council Date

Ha Ramabanta Kubake 28 August 2017

Citizen’s issue Lack of proper roads which connects villages and that hamper movements of citizens to access essential services.

Problems DefinedDue to lack of transportation infrastructure, motor vehicles cannot move and as a result, citizens carry their patients with stretchers to access essential services like hospitals, funeral services.


• Citizens agreed to work together to develop and maintain their roads.

• Seek assistance from the government for tools and plants.

• Seek assistance in terms of skills to provide supervision.

Contributions

Community

• To maintain the roads with the assistance of the council.

• Citizens agreed to contribute cash which will assist their Action team with transport and to purchase other small materials that may be needed.

• Will seek guidance from the council regarding offices they need to consult.

• Consult with relevant departments to support with road construction.

Community Council

• Source materials like tools and plants from district level.

• Council may also assist with cement, trucks and other machinery.

• Council to seek technical guidance and assistance from the department.

District• Assist with tools and plants, trucks and other necessary machinery.

• Provide necessary technical guidance like survey and construction of the roads.

National• Include roads construction as apriority in the national budget.

Action TeamMalieketseng Moru, ‘Manapo Ntṡamo, Lefulesele Lerema, ‘Mateboho Moqeche, Sello Sello, ‘Mathabang Machakela, ‘Matṡepiso Letsapo, ‘Mathabo Ncheke, Rantaba Moseme

52



Ngope-Tṡoeu Likolobeng 27 July 2017

Maseru District

Citizen’s issue Lack of potable water for household use.

Problems Defined

• The water wells are very far from the villages.

• The herders are destroying the wells.

• There is no clean water from the water wells as a result citizens become ill.


• Citizens need to find expertise to advise them in terms of how they can be able to bring the water wells from the mountain down to the villages.

• Perhaps the experts can help to build the big tank to the village where all citizens can easily access water.

Contributions

Community

• Citizens agreed to contribute cash which will assist their Action team with transport.

• They will carry to carry sand, Stones, pipes etc.

• They will bring sand, water and dig holes if needed.

Community Council

• The council is requested to assist to purchase the cement and crush stone.

• Assist with Pipes and Machinery.

District

• Provision of transport and necessary resources such as machinery and solar systems.

• To provide technical assistance and support throughout the construction process.

National • Allocate budget which will support the community council subsequently, that will assist with pipes, cement, machinery etc.

Action Team Ntja Sekese, ‘Mampono Tsime, Tṡoene Loete, ‘Mamokone Thulo, ‘Mathato Mosothoane, ‘Malebohang Rampolena

53



Ha Khutlisi Lilala 22 August 2017


Problems Defined• There is a number of springs and wells which are too far for citizens to access.

• Both the springs and wells are unprotected which leads to sickness.


• Citizens agreed that they would commit themselves to do manual labour and any other duties as it may be required.

• There is need for technical assistance from experts to guide on how to construct a water system.

• This means the specific duties will be clear after the expert has advised citizens.

Contributions

Community

• Committed to willingly and voluntarily collect stones.

• Will dig trenches if needed.

• Contribute money which will enable the Action team to travel to various offices for consultations.

• Chief will work together to support the action team.

Community Council

• To support the community with purchasing of cement.

• To provide sand as required.

District• Purchasing of equipment- pipes, taps, tanks etc.

• Purchase of equipment.

National

• Central government should commit to implementation of Decentralisation Policy in line with Local Government Act.

• Central government should allocate budget for the council to undertake its responsibilities.

Action Team Mongoaketsi Mohapinyana, Fusi Mokhele, Malehlohonolo Khutlisi, Malebohang Khutlisi, Matlalinyane Mongoaletsi, Thato Khutlisi

54



Ha Seng Malikhoapane 1 September 2017

Maseru District

Citizen’s issue Lack of access to drinking water.

Problems Defined

• The wells are far away from the communities which poses a challenge for people to access water especially older people.

• There is a high risk of gender based violence due to walking long distances to fetch water especially by women and girls.

• Water is dirty because citizens share water sources with animals. This leads to water-borne illnesses.

• In one community there is a solar pump. But the motor is currently broken.


• Communities need to learn how other communities got water tanks and solar pumping system.

• They have already put together sand and stones in the middle of the community.

• Citizens will send a delegation to different departments where they can be assisted e.g. Department of Rural Water Supply.

• Citizens agreed to contribute cash towards transport costs for the action team to consult with relevant departments.

• Communities that experienced broken motor agreed to contribute cash to buy the new motor and pay the technician to replace the old one.

Contributions

Community• Committed to contribute cash for transporting the Action Team.

• Collect stones and sand as well as do manual labour.

Community Council

• Provide the citizens with technical expertise.

• Provide the community with tanks, solar systems and cement.

District• Tanks, cement and solar systems.

• Provide technical expertise to guide communities.

National• Provide expertise, tanks and solar systems.

Action Team Motaba Pakela, Tṡokoliso Kobeli, Lefela Moroanyene, ‘Manthabiseng Mahloko, Makomotse Moroanyane, Zebentsane Maburu

55



Ha Toloane Makhoarane 23 August 2017

Citizen’s issue Lack of access to water and sanitation services.

Problems Defined

• There is a shortage of water, communities use springs that are too far and not easily accessible.

• Water sources are limited and far away from the villages where citizens can hardly access water.

• The water sources are not protected and in most cases cause water-borne illnesses.


• Form a committee which will seek expertise from WASCO and Metolong to advise on safe construction of water systems.

• Citizens agreed to contribute cash and support their action committee during the process.

• Some community members have certain expertise and they have agreed to offer their skills for free. E.g. Builders, carpenters etc.

• Ministry of Water to extend water supply from Metolong dam to cover the community council.

Contributions

Community

• The community agreed to support the action team with funds for transport.

• Citizens are ready to build tanks if need arises and dig trenches.

• Amongst citizens there are skilled members who are willing to contribute to the process voluntarily.

Community Council

• Purchasing of materials.

• Support with equipment needed.

• Provide cement and sand.

District

• Negotiate with department of water to extend water supply from Metolong Dam to supply the community council with water.

• Provide technical expertise regarding the construction of water system within the council.

• Work with communities within the council as the a resource.

National

Action TeamSello Mpajane, Mapulane Keketsi, Moeti Mokhenya, ‘ Mankabine Selibo, Seabata Sebeko, Maele Potiane, ‘Matjokiso Thite, ‘Makhotso Rakhapu, ‘Mampono Sekoai, Manake Maphathe, ‘Masophia Sekoai, Tṡela Sesiu

56



Mohlakeng Semonkong Urban 1 September 2017

Maseru District

Citizen’s issue Lack of water and sanitation services.

Problems Defined• Lack of clean water and toilets.

• This contributes to spread of diseases across the council.


• Identify water source that will be adequate to supply the council with water.

• Need to promote community led sanitation initiatives.

• Citizens need training to build their own toilets.

Contributions

Community

• Identifying water sources and communicate these to the technical people.

• Build own toilets without waiting for government to build for them.

• Dig trenches if needed.

• Collect stones and heaps of sand.

Community Council

• Will guide the community with steps to take and referring them to relevant government ministries.

• Write a letter to the relevant departments to seek for support.

District• Provide technical expertise and assistance to communities.

• Department of rural water supply to carry out a survey of additional and powerful water sources.

National

Action Team Neo Molato, Lefa Melato, Nkoebe Lentsoe, Makeneuoe Matjeko, Mampho Taole, Makamohelo Masiea

57



Qoaling Maseru Urban 8 September 2017

Citizen’s issue High unemployment rate.

Problems Defined

• Unemployed people live through recycling of waste material.

• Citizens also live through spaza shops.

• Youth are loitering in the streets.

• Unemployment contributes to increase in crime activities and drug abuse.


• They want to do agricultural projects such as breeding of pigs.

• Engagement in poultry projects as a means of having income.

• They also want to engage in sewing and dress making.

Contributions

Community

• They will contribute cash to start small projects.

• Consult with BEDCO, Ministry of Small Business and Ministry of Agriculture to support a training on small business management.

• Citizens will collect stones for building of shelters for pigs and broilers.

• Citizens will establish groups of people interested in poultry and piggery projects.

• Action team is committed to walk to offices for consultations as they are closer to town.

Community Council

• Council to support the community with land/buildings to start piggery and poultry projects.

• To support the community with cement, sand, corrugated iron and wire mesh to construct some stalls to rear pigs and chickens.

District

• To provide direction regarding starting of a small business.

• Technical guidance in terms of medication and feeds needed for piggery and poultry projects.

• Guide communities on the type of shelter needed for piggery and poultry projects.

National• Develop strategy for job creation particularly among youth.

Action Team Lehlohonolo Thandoza, Tieho Molaoli, Marelebohile Joase, Mahlompho Molupe, Tankiso Tsehlana

58



Libakha Ratau 28 June 2017

Maseru District


Problems DefinedThere is water ,however the water is not safe for drinking and house hold use.


• The proposed action is that, citizens together with their councillors will seek experts to advise them in terms of how water can be treated in readiness for consumption.

• The department of rural supply to provide guidance in terms of pumping water from the wells to the communities for easy access.

Contributions

Community

• The community agreed to assist with labour, i.e. digging holes and installing pipes where needed.

• Chief with the assistance of the council should develop regulations as a safety measure to protect wells and any other community property that will be fitted in the community.

• To request the community council to inquire from Metolong about possibilities of connecting water to Nazareth communities.

Community Council

• Seek experts and facilitate collaboration with relevant ministries to assist in the matter.

• Council should support chief with regard to safety of the wells especially on legal actions taken against those who immorally damage community property.

• Coordinate and support the project with government subvention.

• Request Metolong to provide water supply to the council.

District

• Identify and survey addition sources to augment water supply.

• Coordinate the connectivity of water sources to strengthen water supply.

• Liaise with the councils to assist with resources as maybe required.

National • To approve branching of water from the main pipes Metolong to adjacent villages within the council as it passes across those villages.

Action TeamThabang Sefubahali, Mabatsoeneng Ralejoe, Mabolabane Makara, Malekone Thibeli, Mamolibetsane Malane, Mabahlakoana Toli, Mamosakale Mosakale, Manthatisi Moshoeshoe, Mamojabeng Makara

59



Liolong Qiloane 4 September 2017

Citizen’s issue Increasing unemployment rate within the council.

Problems Defined

• Majority of young people are not working.

• The increasing unemployment rate leads to high rate of drug abuse.

• Unemployment further leads to crime especially attacks towards old people and taking of their pension money.


• Establish agricultural projects such as piggery and poultry projects.

• Contribution of money by communities up to at least 60 % of project capital.

• Need expertise to train communities on business skills and production from BEDCO, agriculture, ministry of trade and small business.

• Source the remaining 40 % from other private sector, government and NGOs.

Contributions

Community

• Construction of stall for different agricultural projects.

• Contribute 60% capital required to start piggery and poultry projects.

• Solicit support and technical expertise from different fields e.g. agricultural department and BEDCO.

Community Council

• Provide land for establishment of projects.

• Support with cement for construction of stalls.

• Guide communities as to which departments they can guidance regarding the type of projects they want to engage in.

District• Assist with 40 % capital needed to start the poultry and piggery projects.

• Assist with parent stock i.e. piglets, chicks for broilers and layers from ministry of agriculture.

National• Develop employment strategy for youth.

Action Team Bakoena Masoabi, Lebenyana Nkopane, Puseletso Makhoane, Mathapelo Moorosi, Matokelo Sefoli, Letlotlo Jobo

60



Roma Manonyane 6 July 2017

Maseru District

Citizen’s issue Lack of Electricity predominately in some communities within the council.

Problems Defined The citizens want central government to install electricity lines to cover all communities within the council.


• Citizens agreed to form an electricity scheme.

• Citizens will contribute money which will enable electricity in their villages.

• Review existing electricity committees and construction committee and improve as necessary.

• Action to lead the process and feedback to community members.

Contributions

Community

• To review all committees, mobilise other members agree on the action moving forward.

• Contribute money towards the electricity scheme.

• Revive the existing electricity committees.

Community Council

• Coordinate the committee and educate them to ensure that there is progress.

• Liaise with the responsible department to lobby for support.

• Discuss the issue further in the community council sitting and trategise.

District • To prioritise electrification within the community council to cover all remaining communities in their plan.

National• Include the electrification of rural communities in the national budget.

Action Team

Tekane Maoela, Mentineng Raphiri, Matsepo Maine, Mamotsoane Nkopa, Mapalesa Mokebe, Matsepang Tsoenyane, Makhauhelo Thamae, Mamatlakala Tseleli, Moja Paano, Tankiso Ntoi, Leselinyana Nkosi, Mantumeng Ramabitsa, Lefa Maine, Motse Shao, Mathibeli Ramahele, Lehlohonolo Makoa

61



Ha Teko Moreneng Mazenod 8 August 2017

Citizen’s issue Shortage of water due to increased population.

Problems Defined

• Due to increased population there was high demand for water for household use.

• Citizens required department of rural water supply make survey of alternative sources.

• The committee that was elected did not make follow up with rural water supply due to lack of transport fares.


• Revive water committee established by department of rural water supply.

• Water committee to request department of rural water supply intervention through community council.

• Public gathering be called to agree on support to be given to water committee.

• Council to invite rural water supply to explain its plans to solve water problem in the area.

• Identify additional water sources to curb the insufficiency.

Contributions

Community

• Invite department of rural water supply office to provide temporary and long term solutions to water problem.

• Chief will call a public gathering to make agreement on support of water committee- support water committee with stamps on communication documents.

Community Council

• Forward letter from water committee to department of rural water supply to request technical guidance.

• Facilitate public gathering for department of rural water supply.

District

• Provide technical assistance regarding identification and survey of additional water sources.

• Department of rural water supply to have a dialogue with the community to plan on how to solve the issue.

National

Action Team Sechaba Lerotholi, Ntsane Ntsane, Masoatsi Jane, Mantheba Seliane, Mankhahle Mohatle, Makarabo Lenka, Rapakane Lepota, Tlhaloso Khaotsane

62



Ha Mofoka Mohlakeng 24 August 2017

Maseru District

Citizen’s issue High rate of unemployment within the council.

Problems Defined

• Citizens don’t have jobs.

• They tried to establish projects (piggery, poultry) in the past but they had challenges.

• There was no water in the villages for their products.

• They struggled to get Market etc.

• Citizens don’t have capital and skills to start new projects.


• The community members need expertise to train them on small business development and management. They will visit ministry of small businesses and BEDCO.

• Communities need another expertise to assist them in addressing the issue of water. They will visit ministry of Water and Metolong.

• Citizens have natural resources (quarry and sand) in their community. They need to invite contractor to dig it and pay a certain amount of money which will serve as capital to re-establish their projects.

Contributions

Community

• Contribute cash to assist their Action Team with transport to consult with Metolong, BEDCO, Ministry of small businesses, and Ministry of water.

• The action team will also to seek contractors who can be interested to dig natural resources in their communities.

Community Council

• The council will assist the community with guidance and source more expertise who would train the community on small project developments.

• Also support the community by liaising with the relevant ministries as a way of creating jobs.

District • To support with funds (capital) to assist communities to start their businesses.

National • To support with funds (capital) to assist communities to start their businesses through relevant ministries. Trade, Small Businesses etc.

Action TeamTsoai Mokoena, ‘Marapelang Matsoetlane, ‘Mamorapeli Mofubelu, ‘Mamolete Maraisane, Sebaki Mofoka, Seabata Letuka, ‘Matang Rampa, ‘Manamo Ntheri

63


Mohale's HoekDistrict

64


Mohale’s Hoek DistrictVenue Community Council Date

Moreneng Siloe Siloe F01 28 June 2017

Citizen’s issue Community dispute due to allocation of grazing land which is not communicated by the leaders.

Problems Defined

• Animals graze in one area for long time and cause land degradation hence poor yield production.

• Conflicts between communities that lead to deaths.

• Animals are led to destroy cultivated fields and sometimes burn crops.

• No communication between communities and authorities for allocation of graze land.

• Low charges for those who graze unlawfully (Grazing land regulation).

• People opt to unlawfully crossing their animals to the Republic of South Africa where they will get something to graze.


• Law enforcement and increasing of charges.

• Involvement of community members for grazing land allocation.

• Prevention of soil erosion.

• Reinforce Community Policing.

Contributions

Community

• Construction of stone lines, planting trees and grass to prevent soil erosion.

• Community policing and taking full responsibility of their stock.

• Since their crops at fields are destroyed by animals, they decide to construct keyhole gardens where they will easily plough vegetables.

Community Council

• Arrange with Min of Police to deploy police officers to immediately solve disputes and Agriculture and Forestry extension officers for supervision.

District• Provision of police station facilitate law enforcement.

• Prompt response from police when eve reported.

National

Action Team Koenane Lebitsa, Thakhisa Mohasi, Sentso Pitikoe, Malethola Makhetha, Mantebaleng Letsolo, Sentle Moletsane

65



Maphohloane Mashaleng F02 29 June 2017

Mohale’s Hoek District

Citizen’s issue Poor water and sanitation services.

Problems Defined

• Lack of water sources.

• Lack of funds for boreholes that will be run by electricity.

• Drought.

• High risks of water borne illnesses like diarrhoea and vomiting.

• Hunger and poverty.


• Subsidy to construct latrines.

• Construction of boreholes.

• Provision of health educations.

Contributions

Community

• Excavation of pits.

• Collect stones for building latrines (All locally available materials).

• Establish water committee which will take care of water system and water minders to repair pipes.

• To contribute at least M50.00 per household that will used for maintenance of pipes and electricity bill.

Community Council

• Source funds and donors since their reliable water source is far and cannot run using gravity system, solution is only to use electricity which costs beyond their capacity.

District• Provide building materials e.g. cement, corrugated iron sheets, bricks.

• Provide with technical support and supervision during construction and train water minders.

National

Action Team Moeleli Mawene, Reentseng Ramaipato, ‘Makabelo Masopha, ‘Mamokhoa Motlomelo, ‘Mathabo Ranyenye, Nonkosi Seko

66



Nk’hunk’hu Thaba Mokhele F05 13 July 2017

Citizen’s issue Lack of potable water for household use.

Problems Defined

• Water pipes are broken.

• Increased population also contributes.

• Drought.

• Risks of water-borne and hygiene related illnesses such as scabies, diarrhoea, vomiting.


• To catch more water sources that are already available.

• Management of wetlands.

• Repair of broken water pipes and stand pipes.

• Training of water committees.

• Installing bigger pipes to ease the water flow.

• Health education on water, sanitation and hygiene.

Contributions

Community

• Excavation and construction of stone walls.

• Collect stones and sand for construction.

• Manage wetlands to maintain water sources.

Community Council

• Liaison with relevant ministries for guidance.

District• Supply with material like cement, bricks and pipes.

• Provide supervisors and contactors.

National

Action Team Manosi Nosi, Manthabeleng Rafiri, Ntsane Teleki, Karabo Temekoane, Molupe Ramakoae, Sebolai

67



Ha Mapotsane Urban 14 July 2017


Citizen’s issue High rate of unemployment.

Problems Defined

• Lack of equipment (plough equipment) and skills for self-employment.

• Lack of tertiary institutions.

• Nepotism.

• Leaders not identifying available resources like coal at Tau area.

• Education not responding to current market.

• Market not available for self-employed people like farmers.


• To change criteria to for admission from high school level.

• Subsidy for farming material and other professions.

• Use of local products.

• Market regulations be in place.

• Increase more tertiary institutions.

• Open job opportunities.

Contributions

Community

• To be committed to education so as to attain better qualifications that will ease job opportunities.

• Practice both commercial and subsistence farming to curb both hunger and poverty.

Community Council

• Reallocate fields which are not used and allocate to people who use them for crop production. This will also great job for few people.

• Mediate people who can provide life skills so that youth benefit from that and be able to great their own businesses (Small business).

District

• Provide with machinery, material and equipment for local producers e.g. farmers, small business entrepreneurs.

• Provide with extension officers who will give guidance.

• Great advertisement space for in government institutions for local producers (farmers and small business entrepreneurs) where they will markets their products so as to earn income.

National • Both Parliamentarians and Cabinet/Executive should work against nepotism and great jobs for all Basotho.

Action Team Mantsela Chabana, Maile Khotso, Reatile Sephaka, Monaheng Mohlakoana, Mafusi Makhetha, Bonang Motumi

68



Mekaling Khoelenya F03 27 July 2017

Citizen’s issue Poor water and sanitation services.

Problems Defined

• Electricity generator not operating.

• Broken stand pipes.

• Water catchment not properly done.

• Risks of water borne illness.


• Repair of broken pipes.

• Construction of new water catchment.

• Construction of Ventilated Improved Pit latrines (VIPs).

• Practice personal and environmental hygiene.

• To follow up Department of Rural Water Supply and World Vision for the promise they made.

• Routine health education by Village Health Workers.

Contributions

Community

• Collect stones and sand for construction of water tanks and stone walls.

• Excavation of pits and trenches.

• Save guard water system.

Community Council

• Communicate with fields owners to allow excavation through their fields. This is because during installation of pipes some fields will be affected.

• Follow up to previous promises that is Rural Water Supply promised to attend broken pipes and World Vision to install new water system.

District• Provide with supervisors during the construction and train Water Committee.

• Provide with building material that are supposed to be purchased.

National

Action TeamMakarabo Sekamane , Ramakhalema Ntsaoana, Matsepo Mahana, Mphomotseng Phailane, Mamolefe Lebababa, Makhutloane Masiea, Thato Makhapela

69



Ha Khoai Lithipeng F04 10 August 2017


Citizen’s issue Learners walk long distances which poses risk of high school drop-out or criminal acts like rape and rituals killings.

Problems Defined

• They do not have schools because those that were built were for churches hence they decided the place.

• High rate of illiteracy.

• High risks during rainy seasons.

• Children have to wait until they are old enough to travel long distances.

• Since they are not educated, it is not easy for them to get job opportunities except to be employed as herders or house keepers.

• This contributes to increased unemployment rate.


• Action team to table the matter in Community Council seating and reach way forward especially consulting MOET for possibility of school construction.

Contributions

Community• To inform the incoming councillor about the issue.

• Collect locally available material during construction.

Community Council

• Matter be tabled in community council meeting by action committee.

• Contact MOET for guidance.

District• MOET to visit the place to inspect the visibility of constructing school.

• If proposal is approved, the ministry should provide with building materials like bricks, cement and corrugated iron sheets and experts for construction.

National• Provide with building material.

Action Team Maphallang Pita, Masechaba Mosuoe, Nocolisile Mokoteli, Nozebenzile Taka, Marapelang Morobi, Limpho Chalatsane

70



Ha Mmatsa Senqunyane 17 August 2017

Citizen’s issue Child labour resulting to children who do not attend schools.

Problems Defined

• High rate of teenage pregnancy.

• Early child marriage.

• Poverty due to unemployment because of illiteracy.

• Increased crime rate (theft). Since some people will not have enough food they might resort to stealing other people’s animals.


• All eligible children should be schooling.

• All cases of child abuse should be reported to the authorities or elders.

• Assist eligible children for child grants.

• Revitalise Basotho culture, ‘no child is orphan’. (Ha hona khutsana).

• Provision of life skills.

Contributions

Community • To invite relevant ministries and teach them about child abuse in general so that they can report cases and to handle orphans issues.

Community Council

• Referral of orphans, child headed families to Social Development.

• Provide full information to community on Social Development issues.

District• Social Development to deploy auxiliary social workers at community councils

who will be within their reach in case need arise. This will also minimise expenses of travelling long distances and get first-hand information.

National• Will depend on community council.

Action Team Malisema Thobei, Masenate Makali, Qalisi Thapo, Letsatsi Lechesa, Mamatseliso Makhatha, Mamoeketsi Thamae, Teboho Nonyana

71



Boitelo Qhoasing F06 24 August 2017


Citizen’s issue Lack of access to health care services.

Problems Defined

• Home delivery which at times led to lose lives (mother or baby).

• Both pregnant and lactating do not attend clinic and result to bad growth monitoring.

• Community do not access health services like HTS, testing for Cancer, vital signs and etc. which are recommended by MOH to test for.

• They walk long distances that put them at risks such as rape or rituals.

• During rainy season they are not able to go for check-ups because of flooding stream.

• People default routine check-ups.


• Construction of health facility but mean time they need a health post. They said they are proposing construction of health facility because it was a plan that even started but never started except stone collection by community.

Contributions

Community

• Will contribute to pay taxi fare for action team during their trips when consulting with community council and MOH at district level.

• Will collect locally available material (stones, sand and water) should their proposal be approved.

• They have even indicated they had built wool shed by themselves and had collected stones to build health facility but it was never constructed for reasons they did not know.

Community Council

• The incoming councillor should present the matter to community council.

• The council should together with action team consult MOH for guidance.

• MP should also be involved so as to address the issue in parliament as it was the plan to have Health Centre at Ha Kori where they had collected stones.

District• Provide with technical experts who will monitor construction process.

• Provide with building material except that are locally available like sand, stones and water.

National• MP should present the matter in parliament as is a long standing problem.

• Provide with technical expertise and building material.

Action Team Mathabo Mochabe, Selonyane, Khothatso Lefuma, Mabasiea Molise, Matlotliso Setona, Lira Leluma

72


MokhotlongDistrict

73


Mokhotlong DistrictVenue Community Council Date

Phahameng Mphokojoane J02 4 August 2017

Citizen’s issue Intrusion on rangelands and development project areas and fights over village boundaries.

Problems Defined • Due to shrinking and insufficient rangelands, there is stiff competition for grazing areas, for both intra and inter-village communities.


• A task team to collaborate with both chief and the incoming councillor as well as community for collective planning to solve the problem.

• Need to take care of rangelands and grow grass to cater for livestock.

• Some community members graze deliberately on the rested areas.

• Another major problem is lack of transparency in handling grazing fees, which triggers wasteful reaction from villagers and rebelling, which leads to total collapse of any control on the rangelands.

• There is feud between councillor and chief in enforcing compliance. This often opens gap for conflicting views and non-compliance to set control by one faction against another, hence perpetual waste of rangelands.

Contributions

Community

• People will respect decisions when asked to rest rangelands.

• Communities to abide by the grazing laws.

• Seek guidance from the community council especially regarding the fees paid for grazing on restricted areas.

• To take part in re-seeding the rangeland with grass.

Community Council

• Community council to facilitate attainment of grass seeds from the ministry of forestry to boost the rangeland.

• Community council to assist in facilitating the review of grazing laws especially the fees that have to be paid for grazing in restricted areas.

District

• The responsible department to clarify the role of councillors and chiefs to avoid conflicts.

• Other agencies as Ministry of Forestry to provide gabion.

• Provision of resources such as transport for the responsible ministry or department to carry out inspections.

• Police also need be involved in matters of law enforcement.

National • Government must look into whether the existing laws are still relevant and functional as they are deemed obsolete and too old to be effective.

Action Team Mamahase Sekonyela, Teboho Masilo, Mokete Lehlaku, Mathabiso Phate, Anna Lerotholi, Leboka Mokaloba

74



Mohlanapeng Sanqebethu J03 22 August 2017

Mokhotlong District

Citizen’s issue Lack of transparency in land allocation.

Problems Defined• There prevails almost total absence of land allocation to citizens.

• Where land allocation happens it not clear what laws are being followed.


• Need for clear roles of the Chiefs and Councillors in land allocation.

Contributions

Community

• The community has to be engaged and educated about laws that control and guide land allocation.

• Communities need to hold councillors and chiefs accountable regarding land allocation.

• Communities will work together with councillors and chiefs to facilitate understanding in procedures and processes followed in land allocation.

Community Council

• There was recommendation for collaboration between councillors and chiefs, as well as community representatives to clarify and understand how land allocation needs to be done.

• The community council will consult with the relevant ministry or department to get more clarity on land laws.

• The council will educate communities on land laws and be transparent in their work.

District • The ministry of local government and chieftainship will support the council in addressing the land allocation issues.

National

Action Team Moalosi Nt’soeu , Rethabile Makhupane, Mamosi Malapane, Mathato Thakabanna, Rafaele Mapola, Halephetoe Seforo

75



Tloha-re-Bue Seate J01 2 August 2017

Citizen’s issue Intrusion on rangelands and development project areas and fights over village boundaries.

Problems Defined• There is constant and fierce competition over grazing areas amongst villages.


• A task team should be formed to guide the communities.

• Communities will collaborate with the councillor and the chief in addressing the issue.

• Society is divided on those for and against grazing land preservation.

• There are people who boast ability to pay fines should their animals be apprehended.

Contributions

Community

• The community will work hand in hand with the councillors and chiefs and abide by the grazing laws.

• Communities will revive the grazing committees which guide them on areas open for grazing.

• Communities will build stone walls to prevent soil erosion in their rangeland thus strengthen growing of grass.

Community Council

• Councillors and the Chiefs will improve their working relationship to be able to guide communities without giving conflicting messages.

• The council will facilitate clarification of roles and responsibilities of chiefs and councillors with the relevant department.

• The council will seek support from the ministry for grass seeds.

District • The local government to assist with clarification of roles and responsibilities of chiefs and councilors.

National

Action Team Halijeoe Hlaha, Mapheello Chakatsa, Nqakeng Mothokoa, Moleleki Nqatso, Maboikano Lepheeana, Dominic Thethana, Khabang Lengoasa

76



Tsoenene Menoaneng 19 September 2017

Mokhotlong District

Citizen’s issue No land allocation by community council.

Problems Defined• There prevails constant and persistent postponing of land allocation.

• It is always stated that there are people who must first come and survey the land, to the extent that some people have taken land illegally.


• A task team has been formed to work in collaboration with the chief and incoming councillor to solve the problem.

• The action team will work hand in hand with the chief to address the issue at hand.

• The community will approach the ministry to support them with a land surveyor to facilitate land allocation.

Contributions

Community

• Will approach the ministry to get information on the laws that guide land allocation.

• The community will work as a team in addressing the issue and avoid favouritism.

• Together with the Chief and the council the community will encourage proper assessment before land is allocated.

• The community encourages land allocation to be transparent and allow disabled people to have equal access.

Community Council

• The council will try to be fast in processing land applications.

• The council will present the issue to the department and negotiate for allocation of resources.

• The council will educate communities on land allocation laws.

District

• Provide the council with transport for them to deliver land applications on time.

• Provide the council with planners and surveyors to facilitate the land allocation process.

• Educate people on land allocation laws.

National

Action Team T’sepo Lerata, ’Matsunke Lesaoana, ’Maitumeleng Rantekoa, ’Mapoloko Makhooane, T’sepo Letooane, Khotso Mohlaka

77



Thabang Urban Council 30 August 2017

Citizen’s issue Constant absenteeism of civil servants.

Problems Defined

• It has been noted that civil servants are hardly in offices.

• There is delay in provision of services.

• Some people travel long distances to come to town only to bounce at the doors of the government offices without help.


• Civil servants should come to offices at the stipulated times of work every day of the week.

• Employ people who come from the area to avoid offices closing every week on Mondays and Fridays.

Contributions

Community• Write a letter to the District Administrator to raise the issue.

• Request a meeting with the DA to discuss the issue and together find solutions.

Community Council

• Facilitate the meeting with the DA.

• Be part of the discussions and solution finding mission for the district.

District• The DA to support the negotiation and discussion on the issue.

• DA to invite Heads of Departments to be part of the discussion.

National

Action Team Sebinane Motloli, Tau Mofammere, Relebohile Leteba, Tumisang Ramoholi, Moeketsi Matata, Reananetse Matiea

78


Qacha's NekDistrict

79



Ha Sekake Qanya CC-H01 6 July 2017

Qacha’s Nek District

Citizen’s issue Poor Land Allocation and Repossession Practices.

Problems Defined

• Absence of facilities/resources at the council eg vehicles.• Transferring land from business site to residential site or vice-versa, or any other

intended purpose.• Long procedures/steps to be followed in accessing land (from Local

Government to Central Government).• Pile of citizen land applications and no allocated time for feedback to people • Land Act of 2010; restricted councillors to do Land Planning, therefore,

amendments needed.• Decentralisation services not yet instituted.


• Provide citizens with education on Land Act of 2010.• Avail Land Act of 2010 to service providers for citizens to access it.• Establish proper filling system of land applications in the offices of chiefs and

council.• Enforce Decentralisation Policy.• Conduct often Citizen-State Dialogues.• Ensure availability of resources for council.• Council should inform citizens about its work and decisions related to them. • Laws/statutes should be written in Sesotho version.

Contributions

Community

• Citizens have to cooperate with chiefs and councillors in providing education on Land Allocation and Repossession.

• Citizens will make an effort to get copies of the land allocation guidelines from the community council.

Community Council

• Council should establish proper filing system together with chiefs’ offices.• Council should create an enabling environment for citizens to access its

information through all applicable and reliable means.• Community council to make copies of the land allocation guidelines available

to citizens.

District

• PISA should conduct regular Citizen-State Dialogues to address concerns of people.

• District Council should provide community council with necessary resources/facilities to perform their duties efficiently.

• District Council should pursue national/central government to implement Decentralisation Policy.

National

• Central government should provide district with resources pertaining to work including human resource.

• Central government should ensure implementation of Decentralisation Policy.• Central government should also provide people with land laws/statutes in

Sesotho version.• Restructuring or amendments of Land Act 2010 by central government

(legislature).

Action Team Moeketsi Ntakalatsane, Makoko Makoae, Mathealira Mpiti, Raliente Mosothoane, ‘Mapheello Mohale, Nteboheleng Hoodi

80


Qacha’s Nek DistrictVenue Community Council Date

Ha Mohlapiso Nts’upe H02 12 July 2017

Citizen’s issue Lack of Decentralisation of Services.

Problems Defined

• Leadership of central government has not yet unlocked the decentralisation process.

• Absence or poor knowledge and understanding on decentralisation of services by citizens or the general public.

• The council does not offer people an opportunity to sit in its meetings (access to information).

• Decentralisation of services has not yet been instituted.


• The council should be granted a budget against which they should account for as it addresses the issues of the communities.

• The council should take citizens’ concerns to the central government.

• The Decentralisation Policy should be implemented.

• Council should inform citizens about its work and decisions related to them.

Contributions

Community

• Citizens will cooperate with chiefs and councillors when they provide education on Decentralisation of Services.

• Citizens should take their concerns to relevant state governing structures starting from the council level.

Community Council

• The community council should educate people on the Decentralisation Policy of 2014 and Local Government Act of 1997 (as amended).

• The community council should allow community members to attend and listen to deliberations during the council sitting as a means of ensuring that their needs are being addressed at the council level.

District• District Council should pursue national/central government to implement the

Decentralisation Policy of 2014 in line with Local Government Act of 1997 (as amended).

National

• The central government should commit to implementation of Decentralisation Policy of 2014 in line with Local Government Act of 1997 (as amended).

• The central government should allocate budget for the council to undertake its responsibilities.

Action TeamMr. Mohlabi Mokolatsie, Mr. Nthoroane Matsapa, Mr. Nako Motseki, Mrs. ‘Masematse Tsepa, Mr. Makhaola Lerotholi, Mrs. ‘Mampolokeng Tjamela, Mr. Nqabang Mokoteli, Mr. Leeto Moiloa

81



Ha Rats’oleli Tsoelikana H03 15 August 2017

Qacha’s Nek District

Citizen’s issue Lack of education on Home Affairs services.

Problems Defined

• Home Affairs officers have attitude towards their clients by not serving them accordingly, for instance, no explanations and ignoring them.

• The rigid requirements by Ministry of Home Affairs in relation to children born out of marriage/informal marriage.

• The services of Home Affairs not catering people with special needs.

• Citizens/clients are prohibited to meet the head of department.


• The phone numbers of the head/senior officer should be visibly placed where citizens can easily see.

• The Ministry of Home Affairs employees should regularly educate citizens in communities about their services.

• The head of department should regularly conduct meetings with his/her staff to address concerns from citizens/clients.

• A suggestion box should be placed in the offices to allow citizens to make their input to improve service delivery.

Contributions

Community• The citizens/consumers have to approach the head of National Identity and

Civil Registry (NICR) to lodge their concerns in collaboration with chiefs and community councillors.

Community Council

• Community council should take an action to ensure that the suggested solutions are put in place within reasonable time, in conjunction with appointed Action Team.

• Put a suggestion in place for citizens to share their view on the service received.

District

• The head of NICR should implement the suggested solutions.

• The NCIR should encourage its employees to treat citizens fairly.

• Improve on the quality of service provided to citizens.

National• Implement a district monitoring system.

• Build the capacity of district staff with training that will cater for people with special needs.

Action Team K’hasebo Pheko, Moeketsi Mokheseng, Maphamotse Phamotse, Paseka Lesia, Khopiso Mara, ‘Maletsoalo Makhaola, Matete Naha

82


Qacha’s Nek DistrictVenue Community Council Date

Tereseng Urban 29 August 2017

Citizen’s issue Citizens have concerns on the quality of health care services at hospitals.

Problems Defined

• Poor management and administration of the hospital.

• Shortage of medicines or “drugs” where people are referred to buy medication from pharmacies.

• The absence of finance officer during working hours.

• Maltreatment of clients/patients, for instance, hospital officers will be on WhatsApp and not attending their clients (no customer care).


• The office of hospital manager should employ robust monitoring efforts.

• The phone numbers of the head/senior officer should be visibly put where they could be accessed by clients/patients.

• The Ministry of Health (headquarters) should recruit/hire enough doctors and nurses.

• There should be regular staff rotation to avoid misbehaviour due to be in one place for so long.

• Officers with poor performance should be disciplined.

Contributions

Community • Citizens should approach hospital manager to lodge their concerns in collaboration with chiefs and councillors.

Community Council

• The Urban Council should implement the suggested solutions with reasonable time, working together with Action Team.

District • The health ministry and hospital should ensure the implementation of suggested solutions.

National

• The health ministry (headquarters) should make sure that they take control by monitoring the DHMT and hospital to address the situation.

• The Ministry of Health (headquarters) should recruit/hire enough doctors and nurses to reduce the workload on person.

Action Team ‘Mamats’eliso Lekulana, Keneuoe Phahlane, Sello Rankomo, Pitso Mokonyana, Thapelo Moalosi, Tebalo Ts’enoli, Mpho Lesia

83


QuthingDistrict

84



Ha Ntsie Mphaki 14 August 2017

Quthing District

Citizen’s issue Lack of water and sanitations services.

Problems Defined

• Water is important all plants and animals must have water to survive.

• All diseases are in dirty water which human beings drink then they are in sick.

• Water absence hinder service delivery at the clinic taking medication.

• Absence day to day service as well as those in labours cause more death.

• Open defecation causes environmental enteropathy which is a sub-clinical disorder characterised by lack of toilets. No life without water and toilets. Walking long distance to find unclean water from the river can cause more diseases and deaths.


• When supplying water to the community strong and reliable water source should be used and when surveying community should be part of the process.

• Toilets be there to avoid the spread of diseases.

• There should be access to clean water wells be protected.

Contributions

Community• Collect stones for toilets ,dig toilets holes.

• Protect the unprotected wells using locally available resources.

Community Council

• Council follow-up the issue of lack of water and toilets then give feed-back as.

• File whatever attempt being made, so that in future they can follow-up even if the government has changed.

District• Monitor what has been done, file and at least, rural water supply people

visit them monthly or quarterly to monitor their system(tanks, sources) where available to clean it and see if is still in good conditions.

National • Work together or have a link with people at district level to avoid unfinished issues when the government changes.

Action Team Mpiti Letsie, Seymour Letsie, Sere Monese, Mokheseng Ntho, Mokoena Qoane, Moeresi Motsapi, Ntilane Ntilane, Mokhethi Phatela

85


Quthing DistrictVenue Community Council Date

Basieng Qomo-Qomong 15 August 2017

Citizen’s issue Lack of health facilities.

Problems Defined

• It is for to go to Quthing hospital, where at times one came back without being helped.

• Very sick people not accepted in Public transport therefore have to hire of which they do not afford.

• Sometimes patients are returned from the hospital without being given any medication after travelling long distances.

• People on prolonged medication miss their monthly supply as well as follow-up visits become a challenge.

• Pregnant women give birth at home and at times die in the hands of some community members.


• The site can be provided for an erection of a health facility.

• The health facility should be connected to water and roads services.

• Mobile Clinic outreach at least twice a week can help ease the burden.

Contributions

Community• Give site / plot for erection of the health facility for free.

• Can help in collecting stones if they are to be used.

Community Council

• Arrange with the hospital on possibility for outreach services

• Convince the ministry of health that having a health facility can relief the hospital of high patient influx.

District• Enforce provision of mobile outreach health care services throughout the

council while waiting to build the health facility.

• Construct the health facility to meet the community members halfway.

National • Budget provision for construction of a health facility.

Action Team Ramphalama Shai, Tsokolo Ramosala, Tsoakae Mokhanya, Mamorakane Raneane, Malerato Mahlomaholo, Noanaesele Tjoto, Kepitso Phera

86



Mjanyane Village Mjanyane 12 July 2017

Quthing District

Citizen’s issue Lack of access roads leading to inability to access essential services.

Problems Defined

• Patients with chronic illnesses are not able to get their medications on time due to inability to travel long distances by foot.

• Home deliveries become common as there is no transport to the hospital due to bad roads.

• Because vehicles are not able to reach villages, community members have to carry corpses for burial.

• Girls and women exposed to gender based violence due to travelling long distances.

• Increased rate of school dropout due to long distances to schools.


• Need for road construction to connect the community council with the services.

Contributions

Community• Community members will collect stones and dig furrows.

Community Council

• Consult with the department of roads to explore possibility of constructing a road.

District • Provision of technical expertise for surveillance and construction.

National • Spare an amount of money to cater for road construction within the community council.

Action Team Gilbelt Velile Thotho, Nosakhe Sityodadana, Nowethu Rasmen, Nosizani Simanga, Johnson Tubali, Sandi Tholeholehobe

87



Lower Moyeni Urban 10 August 2017

Citizen’s issue Lack of access roads.

Problems Defined

• People carry corpses on shoulders.

• Increased number of death due to inability to reach health facilities on time.

• Increased incidents of gender based violence due to travelling long distances.


• People will work together to identify possible solutions to the problem.

• Collect stones and do minor maintenance on the road.

• Work together with the Town Clerk to identify boundaries.

Contributions

Community• Community members will collect stones and do minor repairs on the road.

• In addition to this they will plant trees to prevent soil erosion which contributes to damage on the road.

Community Council

• Community council will work with the roads directorate department to agree on the kind of support needed.

• Seek technical support from the department of roads.

District• Feedback to the community council on progress made towards road

construction.

• Provide technical assistance in survey and construction of the road.

National

Action TeamRelebhile Koloi, Moshe Moleko, Stanley Williams, Malekhetho Hants’i, Maitumeleng Mokotleng, Makhabane Autata, Mats’epang Mokhoane, Noane Yaleko

88



Sebapala Tosing 4 August 2017

Quthing District

Citizen’s issue Lack of access to health care facilities.

Problems Defined

• Absence of health clinics results in increased and unnecessary deaths.

• Children are not going for vaccination.

• Pregnant woman are not able to attend ante-natal care services.

• Inability for people with chronic illnesses to adhere to their check-up dates.


• Health care facilities should be built.

• Mobile health care services should be provided on a monthly basis by the hospital.

• The health facility should be networked with water and electricity supply to be efficient.

Contributions

Community• Has already given site for clinic and the site has been surveyed.

Community Council

• Community council should follow-up on progress made towards construction of the health facility.

• The community council to work together with the responsible department to facilitate the construction of the health facility.

District

• Support the community council with technical expertise to give direction towards building of the health facility

• Provide guidance as to which offices should be consulted to continue with the health facility building project

• Develop and share a schedule for mobile health care services on a monthly basis.

National

Action Team Tlali Mathetse, Matoka Nkuebe, Sebabatso Seliane, Maphalane Mathabo, Matsebang Mpana, Mannel Thakalekoala, Mabasi Noe, Liseloane Morolong

89



Mt Moorosi Telle 11 July 2017

Citizen’s issue Poor education.

Problems Defined

• Poor results in schools that are within the council.

• In many schools there is no equipment, furniture and books used by students.

• Overcrowding in classrooms with about or more than 75 students in a classroom.

• Teachers pay attention on fast learners who don’t struggle to understand.

• Teachers go for long weekend during month end period.

• Engagement of unqualified teachers.

• Poor control measures for student movement during school hours.


• Education office at district level be invited to monitor and address issues around Telle.

• Parents should also monitor their children to help teachers.

• The council should support the schools.

• The school board should be active and give feedback on their meetings.

Contributions

Community

• Take part in helping teachers with students.

• Those community members who own rental facilities for students should develop rules and regulations that help control movement of students.

• Help schools in fixing fencing holes as students are going out through it.

• Check the work of their children so that they follow-up on their performance.

Community Council

• In their sittings, meetings and training councillors should address the poor education issue.

• Spot check to schools.

• Seek support from the department of education especially on inspection of schools.

District

• Ongoing inspection of schools and their performance.

• Spot checks to be conducted.

• Re-visit teacher’s qualifications.

National

Action TeamTselisehang Motsamai, Nthabiseng Mosifa, Boomo Mokheseng, Makabelo Letho, Tumo Lebatla, Moeketsi Mosolesa, Makhetheng Mosifa, Manthatisi Letseka, Masheane Maoeng

90


Thaba-TsekaDistrict

91



Ha Letsika Khutlo-Se-Metsi K02 22 August 2017

Thaba-Tseka District

Citizen’s issue Rangeland covered by shrubs following frequent burning by herders.

Problems Defined

• Herders associations died resulting in herders burning the grass (Rangeland).

• Herders are not trained or given awareness on rangeland issues, instead farmers receive such.

• Herders are not including in important matters like protection of the rangeland.


• Herders association should be revived so that they can protect the rangeland.

• Trainings and awareness of rangelands be provided to herders not farmers.

• Herders be included in the rangeland conservation projects including poverty alleviation projects where people are removing the shrub. This will allow herders participation in improving and protecting the rangeland.

Contributions

Community

• Will facilitate revival of the herder associations that were protecting rangeland.

• Citizens will consult the Ministry of Forestry, their recommendation that herders be included in the poverty alleviation projects which are removing shrub in the animal posts.

Community Council

• The community council will work with the communities and guide them in consultations with the ministry.

District• Ministry of Forestry should make plans that will provide trainings for herders.

• IEC office at Lesobeng be opened all the time to give herders a change to register as electorates.

National

Action Team Lilemo Bolae, Molefi Selebalo

92


Thaba-Tseka DistrictVenue Community Council Date

Ha Nakeli Litsoetse K03 23 August 2017

Citizen’s issue Herders don’t take part in issues that affect them (Elections, IDs etc.).

Problems Defined

• Herders are at the animal posts all the time.

• Are not given a chance to participate at the elections.

• Are not trained on rangeland related matters and other topics.


• Herders be treated as advance voters.

• After the local government elections, citizens will bring herders together so that they registered as electorates’ right from their villages.

Contributions

Community • Citizens will look after animals on the elections day and also bring herders to one venue for registration purpose.

Community Council

• The council to encourage IEC and Home affairs department to extend services to herders.

District• IEC come and conduct registration herders’ registration.

• IEC endorses herders as advance voters so that on the general elections day are back to the animals and give parents a change to cast their votes.

National

Action Team Mahlomola Mafole, Ferete Chelete, Masimong Mafole, Kose Liphapang

93



Mabitseng Linakeng K05 15 August 2017


Citizen’s issue The rangeland inaccessible in the animal posts.

Problems Defined

• People from Masokoaneng village have extended their area from C to B & A that belong to the principal chiefs.

• They capture our livestock on A & B, beat and heavily charge us without issuing receipts.

• We are forced by this to graze animals at the river sources which is not allowed.


• We inform the ward chief for Mashai that we take the matter to the principal chief.

• The principal chief should mark C area for Masokoaneng as well as his B & A areas which are for the animal posts.

• The principal chief to mark his B areas which is used when we run away from snow.

• We have elected a term that will lead the process to the ward and principal chiefs.

Contributions

Community • Citizens will contribute money for the action team transport and meals when travelling.

Community Council

District • The principal chief (For Qacha’s Nek come to resolve the issue.

National

Action Team Motsomi Motsomi, Leboea Mapau, Tello Chopho, Fako None, Lebohang Kutumane

94



Ha Letuka Tenesolo K01 7 September 2017

Citizen’s issue Lack of access to clean water for household use.

Problems Defined

• There is one water source used and wasn’t identified by the citizens.

• The same water source dries off and have inadequate water for the village.

• The water line from this source was cut during construction of Thaba Tseka road and was never fixed.

• Villagers from Ha Letuka – Khohlong were instructed by RWS to collect stones years back but water project didn’t commence.

• More people are still drawing water from unprotected springs.


• DRWS come and inform the citizens as to where they have been hiding.

• DRWS fix the damage caused by the road construction.

• DRWS support the citizens with technical knowhow when the protected their water sources especially at Ha Letuka – Rothe where the spring is right by the graveyard.

Contributions

Community

• Citizens will identify reliable water sources to be used.

• Citizens will collect locally available resources like stones and dig holes.

• Citizens from Khohlong had already collected money as their contribution towards the water supply project.

Community Council

District • Department of Rural Water Supply should come and help fix the existing problem and resume the water supply project at Khohlong.

National

Action Team ’Maletuka Phenya, ‘Masechaba Makepe, Mapulane Moluku

95



Ha Laka Urban 31 August 2017


Citizen’s issue Lack of access to clean water.

Problems Defined

• The water source that supplies the village with water isn’t drought resistant and is dry at the moment.

• The water source was used without citizens’ consultation.

• The water tank that supplies the village is close to the graveyard and in the long run, this could result in citizens being affected by water borne diseases.


• DRWS come and assess the current situation and fix the problem.

• DRWS should relocate the tank which is by the graveyard.

• DRWS use water sources that are identified by the citizens.

• Ministry of Health (Public Health) should come and inspect the suitability of the water tank current location and make recommendation.

• RWS allow citizens to sell solar panels for the old water system as a way of generating funds for a new water system that will use gravity.

Contributions

Community• Citizens will identify reliable water sources to be used.

• Citizens will collect locally available resources like stones and sand.

Community Council

District • Department of Rural Water Supply should identify a contractor that would fix the problem.

National

Action Team Lebona Lekhera, ‘Mankamoheng Jane, ‘Mathabo Mahlo, ‘Mamosele Moalosi

96



Ha Rapoeea Bokong K04 21 September 2017

Citizen’s issue Poor access to health services.

Problems Defined

• Patients are denied access to service if they arrive around mid-day.

• Patients are not respected by one nurse. Patients claim the nurse insults and beats them.

• There are no services during lunch time, but those who stay until lunch time is over, won’t be assisted.

• Services are offered only in two days in a week.

• Due to poor services, most people from the Katse Health Centre catchment resort to go to Thaba-Tseka, Khohlo-Nts’o or ‘Mamohau for health services, which are very far.

• People who can’t afford transport to health services outside Katse, don’t access health services at all.

• No more health service outstation at Ha Rapoeea after the nurse physically fought with one lady that was not happy about her conduct.


• The nurse in question should be transferred as she doesn’t change regardless of several initiatives made to discipline her.

• The Health Centre should provide outpatients services throughout all days of the week.

• Patients should be respected especially by the nurse in question.

• The outstation service at Ha Rapoeea should be resumed to meet citizens half way.

• The medication prescriptions should be clearly written to help patients take them as directed.

Contributions

Community

• Respect the nurse in question and welcome her all the time.

• Continue to support the outstation services once resumed.

• Send their representation to the DHMT to give the citizens’ decision in this regard.

Community Council

• Work together with the action team to rectify the problem.

District • DHMT for the Ministry of Health should consider the citizens complain and act as suggested.

National

Action Team ‘Mamakhitlela Monaheng, Tanki Molatuoa, Mapaballo Phelane

97


98
