sharan · 2015. 1. 8. · tips and maintenance filling-up 3 3 diesel fuel diesel fuel must...

3.2

SharanTips and Maintenance

CONTENTS

FUELPetrol 2. . . . . . . . . . . . . . . . . . . . . . . . . .

Diesel 3. . . . . . . . . . . . . . . . . . . . . . . . .

INTELLIGENT TECHNOLOGYBrakes 5. . . . . . . . . . . . . . . . . . . . . . . . .

Power assisted steering 7. . . . . . . . . .

Electronic Differential Lock (EDL) 8. .

Electronic Stabilisation Programme 9

Four-wheel drive (4MOTION) 10. . . .

YOUR VEHICLE ANDTHE ENVIRONMENT

The first 1500 km –and afterwards 11. . . . . . . . . . . . . . . . .

Exhaust emission control system 12. . . . . . . . . . . . . . . . .

Driving economically and with respect for the environment 13. . . . .

Driving abroad 16. . . . . . . . . . . . . . . . .

Trailer towing 17. . . . . . . . . . . . . . . . . .

CLEANING AND CARING FORYOUR VEHICLE

Care of vehicle 19. . . . . . . . . . . . . . . . .

Care of vehicle exterior 19. . . . . . . . .

Care of the vehicle interior 24. . . . . . .

Cleaning the engine compartment 26

CHECKING AND REFILLINGSafety notes for working in the engine compartment 27. . . . . . . . . . .

Bonnet 29. . . . . . . . . . . . . . . . . . . . . . . .

Engine compartment 30. . . . . . . . . . .

Engine oil 30. . . . . . . . . . . . . . . . . . . . .

Coolant 33. . . . . . . . . . . . . . . . . . . . . . .

Windscreen washer system 35. . . . .

Windscreen wiper blades 36. . . . . . .

Brake fluid 37. . . . . . . . . . . . . . . . . . . . .

Battery and additional battery 38. . . .

Wheels 43. . . . . . . . . . . . . . . . . . . . . . .

SERVICING AND REPLACINGAccessories, modifications and renewal of parts 49. . . . . . . . . . . .

Installing radio 51. . . . . . . . . . . . . . . . .

Mobile telephones and two-way radios 52. . . . . . . . . . . . . . . .

IF AND WHENFirst aid kit, Warning triangle 53. . . . .

Vehicle tools, Tow hook,Spare wheel 54. . . . . . . . . . . . . . . . . . .

Breakdown set 58. . . . . . . . . . . . . . . . .

Changing wheels 60. . . . . . . . . . . . . . .

Sliding/tilting roof 65. . . . . . . . . . . . . . .

Fuses 66. . . . . . . . . . . . . . . . . . . . . . . . .

Replacing bulbs 69. . . . . . . . . . . . . . . .

Emergency starting 73. . . . . . . . . . . . .

Tow starting/towing 75. . . . . . . . . . . .

Lifting vehicle 78. . . . . . . . . . . . . . . . . .

TIPS AND MAINTENANCE

2 FILLING-UP2

The fuel used by your vehicle can be foundlisted in Booklet 3.3 ”Technical Data” andon the inside of the tank flap.

General notes� Unleaded petrol must comply with DINEN1) 228.� If in an emergency the octane rating ofthe available petrol is lower than that re-quired by the engine, only drive with me-dium engine speeds and low engine load-ing. High engine loading with fullthrottle or high revs can cause en-gine damage. Fill tank with petrol of thecorrect rating as soon as possible.� Fuel with a higher octane rating than thatrequired by the engine can be used withoutlimitation. There are however no advan-tages regarding output and consumption.

On vehicles with catalytic con-verter only unleaded petrol may

be used.Even one tankful of leaded pet-rol will detract from the effi-

ciency of the catalytic converter.

Please also refer to the notes inBooklet 3.1.1, ”Filling up”.

1) Euro-Norm

Petrol additivesThe quality of the fuel has a decisive influ-ence upon the running behaviour, perform-ance and service life of the engine. The addi-tives which are mixed into the petrol are ofparticular significance. It is therefore advis-able only to use good quality petrolcontaining additives.If such fuel is not available, or if enginetroubles such as starting difficulties, stallingduring idling, vibration and loss of poweroccur, the appropriate additives should bemixed with the petrol when filling the tank.At temperatures between about 0 and 15degrees C, these additives prevent possibleicing up of the carburettor, have an anti-cor-rosion effect, clean the fuel system and pre-vent deposits building up in the engine.Not at all petrol additives available in acces-sory outlets have shown themselves to beeffective. Therefore tested additives soldunder the name ”Volkswagen/Audi Genu-ine petrol additives for petrol engines” areavailable from Volkswagen dealers in Ger-many and in many export countries. The Volkswagen dealers are also informedconcerning the use of additives, and theyknow what to do in cases where depositshave already built up.Other petrol additives should not be mixedwith the petrol.

Petrol

�

�


FILLING-UP 33

Diesel fuelDiesel fuel must correspond to DIN EN1)

590.CN2) not lower than 51.

RME fuel (diester)

corresponding to DIN 51 606.Vehicles with diesel engines can also run onRME fuel (Rapeseed Methyl Ester).Please use only RME fuel when fill-ing up with diester!Please ask your Volkswagen dealer or anautomobile club where diester is available.

Please also refer to the notes inBooklet 3.1, ”Filling up”.

Notes� Performance figures may be slightlylower.� Fuel consumption may be slightly higher.

� The fuel filter could block up iffuel is used that deviates from thenorm.� RME can be used in winter to tempera-tures down to approx. –10°C.� We recommend that diesel fuel betanked at ambient temperatures of under–10o C. 1) Euro-Norm

2) Cetane Number - Measurement of diesel fuelignitability.

Driving in winterWhen using summer Diesel trouble may beexperienced at temperatures below 0oC be-cause the fuel thickens due to wax separ-ation.For this reason, ”winter Diesel”, which ismore resistant to cold, is sold during thewinter in Germany.In countries with different climatic condi-tions the Diesel fuels offered have a differ-ent temperature characteristic. Check withVolkswagen dealers or filling stations in thecountry concerned regarding the character-istics of Diesel fuels.The vehicle is fitted with a filter preheater.This will ensure that the fuel system re-mains operational down to approximately–24oC provided that the winter Diesel usedis cold resistant down to –15oC.If, at temperatures below –24oC, the fuel iswaxed to such an extent that the engine willnot start it is sufficient to place the vehiclein a warm room for a while.Fuel additives (anti-waxing agents),petrol and similar agents may not bemixed into the diesel fuel.

Diesel


4 FILLING-UP4

Supplementary heating unit*(TDI engines only)The supplementary heating unit increasesthe output of the heating system when theengine is running and the ambient tempera-ture is low. The unit switches itself on andoff automatically.The exhaust gases which are produced asa result are guided out through an exhaustpipe which is fitted under the vehicle.Smoke could develop if the percen-tage share of RME in the mix ishigher than 50 %, during shortjourneys or at low ambient tempera-tures.� Every time the engine is switched off theblower will continue to run for a while tocool the heater down quicker. When fillingtank it is not necessary to wait to end ofrun–on.


INTELLIGENT TECHNOLOGY 55

General notes� Brake lining wear depends to a large ex-tent on the operating conditions and style ofdriving. On vehicles which are used mainlyin town traffic and stop/start conditions orare driven hard it may be particularlynecessary to have the thickness of thebrake linings checked in between the inter-vals given in the Service Schedule.� Change down in good time when drivingdownhill, in order to make use of the enginebraking effect. This relieves strain on thebrake system. If additional braking power isrequired, do not apply the brakes continu-ously, apply and release them alternately.

Warning� New brake linings must be runin and thus do not have the opti-mum friction properties duringthe first 200 km. The slightly re-duced braking effect can be com-pensated for by more pressure onthe brake pedal. This also applieswhen new linings have beenfitted.

What can have a negative effect on the brakes?Wetness or grit

Warning� Under certain conditions e.g.after driving through water,heavy rain falls or after the ve-hicle has been washed, thebrakes could set in later than nor-mal due to damp, or in winter–frozen, brake discs and linings –the brakes must first be driedthrough careful braking.� Full braking power might alsoset in later than normal evenwhen driving on gritted roads ifyou have not braked for sometime – the layer of salt on thebrake discs and brake liningsmust first be worn down whilstbraking.

Please also read the warningnotes on the next page.

Brakes


6 INTELLIGENT TECHNOLOGY6

Overheating of the brakes

Warning� Never let the brakes ”rub”, bypressing the pedal too lightlywhen you do not really need tobrake. This causes the brakes tooverheat, leads to longer brakingdistances and to a higher level ofwear.� Before starting on a longstretch of road in a very hillyarea, please reduce your speed,change to a lower gear (manualgearbox) or choose a lower posi-tion (automatic gearbox). In thisway you will use the brakingpower of the engine and relievepressure on the brakes.� If a front spoiler, full sizewheel trims etc., is retrofitted, itis necessary to ensure that theflow of air to the front brakes isnot restricted – otherwise thebrakes can overheat.

Brake servo

WarningThe servo is operated by vacuumwhich is only generated when en-gine is running. For this reasonthe vehicle should not be allowedto roll with the engine switchedoff.

When the brake servo is notworking because, for example,the vehicle is being towed or be-cause a defect has occurred onthe brake servo itself, the brakepedal must be pressed consider-ably harder to compensate forthe absence of servo assistance.

Anti-locking brake system*The ABS plays a major part in increasing theactive safety of the vehicle. The big advan-tage when compared with a conventionalbrake system is that even when brakinghard on a slippery road surface the bestpossible steerability is retained for the roadcondition because the wheels do not lock.However, one must not expect the ABSsystem to shorten the braking distanceunder all conditions. When driving on gravelor on fresh snow covering a slippery sur-face, i.e. when one should be driving veryslowly and carefully, the stopping distancemay even be slightly longer.Modifications to the vehicle (e.g. tothe engine, brakes system, runninggear or a different wheel/tyre com-bination) can affect the functioningof the ABS, EDL, ESP and TCS. Please refer therefore to the noteson page 49.



How the ABS system worksAn automatic check is made when a speedof approx. 7 km/h is reached. When thishappens a pumping noise can be heard.When the turning speed of a wheel reachesa level which is too low for the vehicle speedand it tends to lock, the brake pressure tothis wheel is reduced. On the front axle thebrake pressure is regulated for each wheelindividually, whereas on the rear axle, thepressure is regulated for both wheels at thesame time. As a result the braking effect isthe same for both rear wheels and the driv-ing stability is retained as far as possible.This regulating process makes itselfknown by movement of the brakepedal and is accompanied by noises.This is done deliberately as a warning to thedriver that a wheel or the wheels are in thelocking range. So that the ABS can regulateeffectively in this range the brake pedalmust remain depressed – on no accountshould it be pumped!

WarningHowever the ABS system cannotovercome the physical limits.This must be borne in mind par-ticularly on slippery or wetroads. When the ABS comes intothe control range the speed mustimmediately be adapted to theroad and traffic conditions. Theincreased amount of safety avail-able must not tempt one into tak-ing risks.

You should never leave the steering wheelat full lock for longer than 15 seconds whenthe engine is running. The hydraulic oil willbe heated to a high temperature by the PASpump as a result of the extended period ofsteering lock.The power assisted steering systemcould be damaged as a result.Furthermore, the system will make noisesevery time a full lock is engaged whilst thevehicle is stationary as the PAS pump isplaced under high pressure as a result. Theidling speed of the engine will also dipbriefly as a result.

Power assisted steering*



Vehicles with anti-lock brakes (ABS)* canalso be equipped with an electronic differ-ential lock.The EDL makes it much easier, or evenpossible, to pull away, accelerate and climbsteep gradients under unfavourable condi-tions.The EDL works fully automatically – thedriver does not need to do anything at all.It uses the ABS sensors to monitor thespeed of the drive wheels. Up to a speed of about 80 km/h (50 mph), adifference in speed of the drive wheels ofapproximately 100 rpm caused by a slipperyroad surface on one side is balanced outby slowing down the wheel which is slip-ping and thereby applying more drivingforce to the other drive wheel through thedifferential.This control procedure can be no-ticed through the sound it makes.

WarningWhen accelerating on a slipperyroad surface, e.g. on ice or snow,use the accelerator pedal care-fully. The wheels can spin, evenwith EDL, and thus impair drivingstability.

To ensure that the brake disc of the brakedwheel does not overheat, the EDL will auto-matically switch itself off if excessive de-mands are placed on it. The vehicle remainsoperational and has the same characteris-tics as a vehicle without EDL. For this rea-son, the switching off of the EDL is not indi-cated.As soon as the brakes have cooled off, theEDL will switch itself back on again.If the ABS warning lamp lights up there maybe a fault present in the EDL. Take the ve-hicle to a qualified dealership as soon aspossible!

WarningThe style of driving must alwaysbe adapted to suit road surfaceand traffic conditions. The in-creased safety offered by theEDL should not encourage one totake unnecessary risks.

Modifications to the vehicle (e.g. tothe engine, brakes system, runninggear or a different wheel/tyre com-bination) can affect the functioningof the ABS, EDL, ESP and TCS. Please refer therefore to the noteson page 49.

Electronic Differential Lock (EDL)*



The electronic stabilisation programme*(ESP) contains ABS, EDL and TCS.

How the ESP system worksThe ESP reduces the risk of spinning bybraking individual wheels.In assessing the angle of the front wheelsand the speed of the vehicle, the driver’s in-tended direction of travel is determined andthen compared with the actual movementof the vehicle. If any deviations are calcu-lated, e.g. the vehicle is starting to skid, theESP will automatically brake the appropriatewheel.The vehicle will be stabilised again throughthe braking forces acting on the wheel. Ifthe vehicle is oversteering (rear end tendsto break away) the brake will primarily be ap-plied to the front outside wheel, and if thevehicle is understeering (tends to push outof the curve) to the rear inside wheel.

WarningThe limits defined by the laws ofphysics cannot be negated by theESP. This is particularly appli-cable to icy and wet roads as wellas when driving with a trailer.The driver’s style of driving mustalways be adapted to suit the cur-rent road quality and traffic situ-ation. The increased safety as-pect offered by the ESP shouldnot encourage the driver to takeunnecessary risks!

How the TCS system worksThe TCS prevents the driving wheels on ve-hicles with front wheel drive from losingtraction during acceleration by reducing theengine output. The system works at allspeeds together with ABS. If there is a faultin the ABS, the TCS will not function.The TCS makes it much easier, or evenpossible, to pull away, accelerate and climbsteep gradients under unfavourable condi-tions.

WarningThe style of driving must alwaysbe adapted to suit road surfaceand traffic conditions. The in-creased safety offered by thetraction control system (TCS)should not encourage one to takeunnecessary risks.

General notesIn order to guarantee a fault-freefunction of the ESP or TCS, all fourwheels must have the same tyres.Different roll circumferences on thetyres could lead to an unwanted re-duction in engine performance.Modifications to the vehicle (e.g. tothe engine, brakes system, runninggear or a different wheel/tyre com-bination) can affect the functioningof the ABS, EDL, ESP and TCS. Please refer therefore to the noteson page 49.

Electronic Stabilisation Programme*



The drive conceptThe four-wheel drive requires no user oper-ation.The drive is distributed automatically and isadapted to best suit your driving style andthe road conditions.

WarningThe style of driving must alwaysbe adapted to suit road surfaceand traffic conditions. The in-creased safety offered by thistype of vehicle must not encour-age one to take unnecessaryrisks.In particular, one must always re-member that the braking abilityis limited by the adhesion of thetyres on the road surface and nodifferent from a two-wheel drivevehicle.For this reason, one should neverbe tempted by the good acceler-ation capabilities, even on slip-pery road surfaces, to drive toofast.

It should be noted that the frontwheels can aquaplane when driv-ing at high speeds on wet road.When this happens – contrary tovehicles with front wheel driveonly – the start of the aquaplan-ing is not indicated by a suddenrevving up of the engine. For thisreason, do not drive too fast, al-ways adapt the speed to the ex-isting road conditions.

What else should be noted?

Using winter tyresWith the four-wheel drive the vehicle hasgood traction in winter road conditions evenwith the standard tyres. However, the useof winter/all-weather tyres on all fourwheels is recommended to further im-prove handling and braking.

Using snow chainsSnow chains must also be used on vehicleswith four wheel drive when snow chains areobligatory. Further details about using snowchains are given on page 48.Snow chains may only be fitted onthe front wheels – this also appliesto vehicles with four wheel drive (4MOTION).

Renewing wheels/tyresVehicles with four wheel drive musthave wheels which all have the samerolling circumference. For further notes see page 45.

Four-wheel drive* (4MOTION)


YOUR VEHICLE AND THE ENVIRONMENT 1111

Running-inDuring the first few operating hours the en-gine internal friction is higher than later onwhen all the moving parts have beddeddown. How well this running-in process isdone depends to a considerable extent onthe way the vehicle is driven during the first1500 km.

Up to 1000 kilometresthe following general rules apply:� Do not use full throttle� Do not drive faster than 3/4 of topspeed� Avoid high engine speeds� Trailer towing should if possible beavoided.

Warning� New tyres must be ”run in” asthey have not yet reached theiroptimum grip level. This shouldbe taken into account in yourdriving style during the first 500km.� New brake linings must also berun in and do not have the opti-mum friction properties duringthe first 200 km. The slightly re-duced braking effect can be com-pensated for by more pressure onthe brake pedal. This also applieswhen new linings have beenfitted.

From 1000 – 1500 kmThe speed can be gradually increased to theroad or engine maximum.

During and after the running-inperiod the following applies:� Do not overrev the engine when cold –either in neutral or in the gears.

Do not drive with the enginespeed unnecessarily high –

changing up early helps to save fuel,reduces noise and protects the envi-ronment – see also page 13.� Do not let engine labour – change downwhen engine no longer runs smoothly.

The first 1500 km – and afterwards

�


12 YOUR VEHICLE AND THE ENVIRONMENT12

Trouble-free functioning of the ex-haust emission control system is de-cisive for the environment-friendly oper-ation of the vehicle.The following points should therefore benoted:� Vehicles fitted with a catalytic convertermay only be driven on unleaded petrol – seepage 2.� Never drive until the fuel tank is com-pletely empty on vehicles with a catalyst.The irregular fuel supply can cause misfir-ing. This allows unburnt fuel into the ex-haust system. This can cause overheatingand damage to the catalyst.� If whilst driving, the engine misfires,loses power and runs unevenly, this couldbe due to a fault in the ignition system. In athis case, unburnt fuel can enter the ex-haust system and then escape to atmos-phere. Furthermore, the catalytic convertercould become damaged due to overheat-ing. The vehicle speed must be reduced im-mediately. The defect should be dealt withat the nearest qualified dealership.� Do not overfill engine oil – see page 32.

� Do not tow start vehicle for more than50 m – see page 77.

Warning� Due to high temperatureswhich can occur in the catalyticconverter in very unfavourableconditions, the vehicle shouldnot be parked so that the cata-lytic converter can come intocontact with inflammable ma-terials.� Never use additional underfloor protection or anti–cor-rosion agents for the exhaust si-lencer, exhaust pipe, catalysts orheat shields. This substancescould ignite whilst the vehicle isin motion.

NoteEven in the case of a perfectly working ex-haust emission control system there can,under certain engine operating conditions,be a sulphurous exhaust smell.This depends upon the sulphur content inthe fuel being used.Quite often this can be remedied by select-ing another brand of fuel or, filling up withunleaded premium petrol.

Exhaust emission controlsystem*



Fuel consumption, environmental compati-bility and wear on the engine, brakes andtyres depend largely on three different fac-tors:� personal driving style,

� the individual conditions of use,

� technical conditions.Fuel consumption can be reduced easily by10–15 percent with a proper and economicdriving style. The 10 tips given in thischapter have been drawn up in order tomake your driving not only easier on theenvironment, but also on your wallet!

Tip 1Look ahead when driving!

A vehicle uses the most fuel when acceler-ating. Look ahead when you are driving – inthat way you will have to brake less and thusaccelerate less. You should also, if possible,allow the vehicle to roll to a stop, if it can beseen that the next traffic lights are red, forexample.

Tip 2Correct tyre pressures!

Always ensure that your tyres have the cor-rect pressure. The fuel consumption will in-crease by up to 5 percent , even at an incor-rect pressure of 5 Bar too little. If the tyrepressures are not high enough they will alsocause increased road resistance and thus toincreased wear on the tyres and a poor driv-ing response.The tyre pressures should only be checkedwhen the tyres are cold!Another tip: Do not use winter tyres all yearround as they are louder and will cause fuelconsumption to rise by up to 10 percent –They should only be used when reallyneeded!

B1R–008M

Tip 3Shifting gear to save energy!

Another effective method of saving fuel isto shift up through the gears: fuel will beused unnecessarily if the gears are driven toa high rev.The illustration shows the relationship be-tween consumption (ltr/100 km) to speed(km/h) in the gear as selected.The following guidelines can help: Youshould only drive the length of one vehiclein first gear. You should always shift up tothe next highest gear at approximately 2000revs.The accelerator on vehicles equipped withautomatic gearboxes should be operatedslowly and not be depressed down to thekick-down position. In this way, an economi-cal programme is selected which will shiftgears to lower consumption, by shifting upearly and shifting down late.

�

Driving economically and with respect for the environment

�

�



B45–355P

Tip 4Slower is more economical!

You should never travel at top speed in yourvehicle if at all possible. Fuel consumption,emissions and driving noise all increase atan incredible rate at high speeds.The illustration above shows the ratio ofconsumption (ltr/100 km) to speed (km/h).The fuel consumption of your vehicle will bereduced by approximately 50% if you driveat roughly 75% of its possible top speed.

Tip 5Idling speed down to a minimum!

It is worthwhile switching the engine offwhen in a traffic jam, at level crossings andat traffic lights with a long red phase: Theamount of fuel saved after only 30–40 sec-onds is greater than the amount of fuelneeded to switch the engine back on again.

Tip 6Regular servicing!

An important basis for economic driving canbe laid down even before you start drivingby taking your vehicle into a Volkswagendealer for regular servicing! The level ofservicing of the vehicle engine will not onlyhave an effect on road safety and the pro-longed value of the vehicle, but also on thelevel of vehicle consumption.A badly tuned engine can consume up toten percent more fuel than necessary!Check the oil level every time you fill up!The consumption of oil is very dependenton the load and rev of the engine. Oil con-sumption can be up to 1 ltr/1,000 km, de-pending on your style of driving.Extra tip: The use of high lubricity oils canhelp to reduce the level of consumption.

Tip 7No unnecessary loads!

There are further possibilities to reduce fuelconsumption alongside driving style andregular servicing of the vehicle:Do not carry unnecessary loads.As every kilogram of weight will increasethe fuel consumption, it is worthwhilechecking the luggage compartment oc-casionally to ensure that unnecessary loadsare not being transported.A roof load carrier is often left in place out ofconvenience, even when it is no longerneeded. At a speed of 100 –120 km/h, yourvehicle will consume approximately 12 per-cent more fuel as a result of the increase inwind resistance caused by the roof loadcarrier – even when it is empty!

�

�

�

�



B45–356P

Tip 8Fewer short trips!

The engine and catalytic converter mustreach their proper working temperature inorder to be able to reduce consumption andemissions effectively.The cold engine of a mid–class vehicle will,directly after starting the ignition, consumebetween 30 and 40 litres of fuel per 100 km.The consumption will sink to 20 litres perkilometre after a further kilometre. The en-gine will not have reached its full operatingtemperature until approximately four kilo-metres after starting and the level of con-sumption will be normal. Short trips should,therefore, be avoided if at all possible.The ambient temperature is also decisive inthis context: The illustration shows the dif-ferent levels of consumption (ltr/100 km) forthe same journey (km), at +200C and–100C. Your vehicle will always consumemore fuel in winter than in summer!

Tip 9Save electricity!

Electricity is created and made available bythe alternator in your vehicle. The fuel con-sumption will rise in parallel to the loadplaced on the the alternator by electricalconsumers.Rear window heating, additional headlights,hot air blowers and air conditioning sys-tems* all require a large amount of energy.The rear window heater will, for example,increase fuel consumption by approxi-mately one litre over ten hours.Electrical consumers should, therefore, al-ways be switched off when they are nolonger needed!

Tip 10Keep a record!

A record of the trips you have made is alsoan effective method of reducing consump-tion. It is possibly to quickly notice anychanges (either positive or negative) and –if necessary – take appropriate action tostop them. If the fuel consumption is veryhigh, you should take time to consider how,where and under what sort of conditionsyou were driving to use the last tank of fuel.

�

�

�



If the vehicle is to be taken abroad, the fol-lowing must also be borne in mind:� If the vehicle has a petrol engine andcatalytic converter, one must ensure thatunleaded petrol will be available during thejourney – see page 2. The automobile clubsoffer information about the unleaded fillingstation network.� Although there are more than 10,000Volkswagen dealers all over the world toservice Volkswagen vehicles there arecountries in which only a limited amount ofservice is available or none at all.� In certain countries it is also possible thatyour vehicle model is not sold so that certainspare parts will not be available or that theVolkswagen personnel are not familiar withthe repair procedure should anything gowrong.The Volkswagen Distribution Centres inGermany or the Importer concerned will beonly too pleased to give advice on thenecessary technical preparation of the ve-hicle, on the maintenance required and onthe repair possibilities.The addresses can be found in the ”Assist-ance in Europe” booklet.

Adjusting/Attaching adhesivestrips to headlights When the vehicle is driven in a countrywhich drives on the opposite side of theroad to the home country, the asymmetricdipped headlights will dazzle oncomingtraffic.Depending on the type of headlight fitted,the headlight must either be adjusted orareas of the headlight lens must be coveredwith opaque tape to stop this dazzle effect.Further information can be obtained fromyour Volkswagen dealer.

Driving abroad



The vehicle is intended mainly for the trans-portation of persons and luggage but it can,with the appropriate technical equipment,also be used to tow a trailer.

Technical requirements� If the vehicle is supplied with a factory-fitted* tow hook, all that is technically andlegally necessary for trailer towing will havebeen taken into account.� If the trailer to be towed has a 7-pin plug,an adapter cable can be used which is ob-tained from a Volkswagen dealer.� If the vehicle is retrofitted with a towhook, this must be done according to themanufacturer’s instructions – please alsorefer to Booklet 3.3, ”Technical Data”.� We recommend that the tow hook befitted by a Volkswagen dealer.

Operations instructions� On vehicles with a factory-fitted towhook* the removable ball coupling, togetherwith instructions on fitting, is stored in theluggage compartment.� The permissible trailer weight must notbe exceeded on any account – see Booklet3.3, ”Technical Data”.

� Where possible make full use of themaximum permissible drawbar weight onball of the tow hook, but do not exceed it.� If the maximum permissible trailerweight is not used, correspondingly steepergradients can be climbed.� The given trailer weights are only appli-cable for altitudes up to 1000 m above sealevel. As the engine output and thus theclimbing ability drops due to the decreasingair density, the combined weight1) mustalso be reduced by 10 % for each further1000 m or part thereof.� While observing the permissible trailerand drawbar weight, distribute the load inthe trailer so that heavy objects are as nearas possible to the axle. The objects mustalso be secured so that they cannot slipabout.� Check the tyre pressures on the towingvehicle, and adjust for full load conditions,and also check the pressures on the trailer.� Additional mirrors are required if thetraffic behind the trailer is not visible withthe exterior mirrors fitted as standard. Bothexterior mirrors must be attached tobrackets in such a way that a sufficient fieldof vision to the rear is guaranteed at alltimes. 1) The combined weight is made up of the

actual weight of the pulling vehicle and theactual weight of the trailer. If the max. per-missible towing weight is to be used, theweight of the pulling vehicle might have to bereduced if necessary.

Trailer towing



� The headlight settings, should bechecked with trailer attached before mov-ing off and adjusted as necessary.On vehicles with headlight beam control itis only necessary to turn the knurled disc indash in the appropriate direction.

Driving tipsTo obtain the best possible handling of ve-hicle and trailer, the following should benoted:� Always keep the ESP switched on, ifyour vehicle is fitted with it, when drivingwith a trailer. The ESP system will make iteasier for you to stabilise a trailer which isskidding from side to side.� Try to avoid driving with an unladen ve-hicle and a loaded trailer. If this cannot beavoided, only drive slowly to allow for theunfavourable weight distribution.� As driving stability of vehicle and trailerdecreases when the speed increases donot drive at the maximum permissible topspeed in unfavourable road, weather orwind conditions – particularly when goingdownhill.In any case the speed must be reduced im-mediately the trailer shows the slightestsign of snaking. On no account try to stopthe snaking by accelerating.

Please also refer to the notes ontrailer towing loads in Booklet 3.3,”General notes on the technicaldata”.� Always brake in good time. If the trailerhas an overrun brake, apply the brakes gen-tly at first then firmly. This will avoid the jerk-ing caused by the trailer wheels locking.Change down before going down a steephill so that the engine can act as a brake.� When a long climb in a low gear with ex-tremely high engine revs must be nego-tiated at exceptionally high ambient tem-peratures the coolant temperature gaugemust be observed. When the gauge needlemoves to the right end of the scale, the roadspeed must be reduced immediately. If,however, the warning lamp flashes, stopimmediately and allow the engine to cool offat idling speed for several minutes.

General notes� It is advisable to have the vehicle ser-viced between the Inspection intervals if itis used frequently for towing a trailer.� The trailer and drawbar load figures onthe data plate of the tow hook are for testcertification only. The correct figures for thevehicle, which may be lower than the abovefigures, are given in the vehicle documentsand in Booklet 3.3, ”Technical Data”.


CLEANING AND CARING FOR YOUR VEHICLE 1919

The following points on caring for your ve-hicle apply to all Volkswagen passenger ve-hicle models. For this reason, some pointsin this chapter will not apply to your vehicle.Regular and expert care helps tomaintain the value of the vehicle.Furthermore it can be one of the sti-pulations for the upholding of war-ranty claims should corrosion dam-age and paint defects occur.We recommend that you use Volkswagenapproved car care materials which can bepurchased from your Volkswagen. The in-structions for use on the container shouldbe followed.

Warning� If misused, car care materialscan be injurious to health.� Car care materials must al-ways be stored in a safe placewhere they are out of the reach ofchildren.

When buying car care materialsone should select products

which do not damage the environ-ment. Empty containers whichthese materials were in do not be-long with household waste.

You should never attempt to removedirt, mud or dust when the vehiclesurface is dry. A dry cloth shouldalso not be used for this purpose asthe paint work or the windows ofyour vehicle could be damaged.The dirt, mud or dust should first besoaked with a lot of water beforeyou attempt to remove them.

Care of vehicle exteriorWashing

WarningDampness and ice in the brakesystem can have a negative ef-fect on the braking power.

The best protection against damaging envi-ronmental influences is frequent washingand waxing.How often this treatment is required de-pends, amongst other things on how muchthe vehicle is used, how it is parked (garage,in open under trees etc.), the seasons,weather conditions and environmental in-fluences.The longer bird droppings, insects, treeresin, road and industrial grime, tar spots,soot, road salt and other aggressive ma-terials remain on the vehicle paint the morelasting their destructive effect will be. Hightemperatures e.g. from strong sunlight in-tensifies the corrosive effect.In certain circumstances weekly washingcan be necessary, in other conditionsmonthly washing with appropriate waxingmay be fully adequate.After the period when salt is put on theroads the underside of the vehicle musts al-ways be washed thoroughly.

�

Care of vehicle


20 CLEANING AND CARING FOR YOUR VEHICLE20

Automatic car washesThe vehicle paint is so durable that the ve-hicle can normally be washed without anyproblem in an automatic car wash. The influ-ence on the paint depends to a large extent,however, on the design of the car wash, thefiltering of the wash water, the type of washand care material, etc. If the paint has a mattappearance after going through the wash oris even scratched this should be brought tothe notice of the car wash operator immedi-ately. If necessary a different car washshould be used.Note� Before going through the car wash, apartfrom the usual precautions (closing win-dows and sliding roof*) there is nothingfurther to note. The exterior mirrors should, however, befolded in in order to prevent damage.� If there are special fittings on the vehicle– such as spoilers, roof rack, two–way radioaerial etc. it is best to speak to the plant op-erator.

Washing the vehicle by handIn the interests of environmentalprotection the vehicle should

only be washed in specially pro-vided wash bays. In some districts,washing cars elsewhere may evenbe forbidden.First soften the dirt with plenty of water andrinse off as well as possible.

Then clean the car with a soft sponge, gloveor brush, starting on the roof and going fromtop to bottom using only slight pressure.Paint shampoo should only be used for verypersistent dirt.Rinse the sponge or glove out thoroughly atshort intervals.Wheels and sill panels should be cleanedlast, using a different sponge if possible.After cleaning the vehicle, rinse thoroughlywith water and leather it off.

Warning� Never wash the vehicle whilstthe engine is running.� Protect your hands from poss-ible cuts on sharp metal edgeswhen cleaning the underbody,the underside of the mudguard(wheel house) or the wheelcovers.

Note� The vehicle should not be washed instrong sunshine.� If the vehicle is rinsed with a hose, do notdirect the jet of water at the lock cylindersand the door/boot lid shut lines – they canfreeze up in the winter.

�



Washing vehicle with high pressurecleaner� The operating instructions for the highpressure cleaner must be followed closely– particularly with regard to pressure andworking distance.� Do not use a concentrated jet.

� The water temperature must not exceed60°C.

� In order to prevent damage to,please maintain sufficient distanceto soft materials, such as rubberhoses, plastic parts or sealing ma-terials, with the high pressurecleaner. This also applies whencleaning the painted bumpers.The material will be placed undermore pressure the closer the pres-sure cleaner is to the surface.

WarningTyres must never be cleaned witha concentrated jet! Even at a rela-tively large working distance anda very short spraying time, dam-age can occur.

WaxingA good coat of wax protects the vehiclepaintwork to a large extent against the envi-ronmental influences listed under ”Wash-ing” on the previous page and even againstlight mechanical damage.At the latest when water on the clean paintdoes not form small drops and roll off, thevehicle should be protected by applying acoat of good hard wax. Even when a waxsolution is used regularly in the washingwater it is advisable to protect the paint witha coat of hard wax at least twice a year.

Paint damageSmall marks in the paint such as scratchesor stone damage should be touched up im-mediately with paint (Volkswagen touch-upstick or spray can) before the metal starts torust.However, should rust be found at any timeit must be removed thoroughly and then thearea treated first with an anti-corrosionprimer and then the correct paint applied.You can of course have this work done by aVolkswagen dealer.The number of the original paint of the ve-hicle is given on the vehicle data sticker –see Booklet 3.3 ”Vehicle IdentificationData”.

Door lock cylinderTo de-ice the door lock cylinder we recom-mend the Genuine Volkswagen Spray,which has lubricating and anti-corrosivequalities.

Door, boot, roof and windowsealsThe rubber seals will remain supple and lastlonger if occasionally treated with an ap-propriate agent (e.g. silicon spray). In thisway, a better seat for the rubber lips on thesealing surfaces can be achieved. Further-more, premature ageing of the seals can beavoided and leaks and large door slammingforces can be stopped. In this way they willalso not freeze shut in Winter!



WindowsRemove snow from the windows and mir-rors, preferably using a brush.Remove ice from windows and mirrorswith a soft plastic scraper, or even betterwith de-icing spray.To avoid scratches due to dirt on the glass,the scraper should only be pushed in onedirection and not moved to and fro.Never remove snow and ice fromwindows and mirrors with warm orhot water – there is a risk that theglass could crack!Traces of rubber, oil, wax1), grease or sili-cone can be removed with a window clean-ing solution or a silicone remover.

The windows should also be cleaned on theinside at regular intervals.Do not dry the windows with the leatherused for the paintwork because traces ofpaint cleaner will cause streaks to appear onthe glass.To avoid damaging the heating elementwires in the rear window do not putstickers over the wires on the inside.

1) This wax residue can only be removed witha special cleaner. Your Volkswagen dealerwill be able to provide you with more detailedinformation.

Plastic partsPlastic parts are cleaned by washing nor-mally. If this is not sufficient, please use a solvent-free plastic cleaner which hasbeen approved by Volkswagen.Cleaning agents containing sol-vents will damage the material.

PolishingShould only be done if paint has lost itsshine and gloss cannot be brought backwith wax. If the polish used does not con-tain preservative compounds, the paintmust be waxed afterwards.Matt painted and plastic parts shouldnot be treated with polish or hard wax.

Cavity preservationAll cavities on the vehicle which could besusceptible to corrosion are given perma-nent protection at the factory.This coating does not need checking or anysubsequent treatment. Should a smallamount of wax run out of the cavities at highambient temperatures it can be removedwith a plastic scraper and some white spirit.

If the wax which has run out isremoved with clean petrol, heed

the environmental protection re-gulations.

�



Steel wheelsThe wheels and the wheel trims should becleaned thoroughly at regular intervalswhen the vehicle is being washed. This willprevent brake dust, dirt and road salt fromaccumulating on the wheel. Persistentingrained brake dust can be removed withan industrial grime remover. Paint damageshould be repaired before rust can form.

WarningPlease note when cleaning thewheels that dampness, ice andgrit can have a negative effect onthe braking power.

Alloy wheels*In order to maintain the smart appearanceof alloy wheels for a long period, regularcare is necessary. In particular, salt andbrake pad dust must be washed off thor-oughly at least every two weeks otherwisethe surface of the alloy will be damaged.After being washed, the wheels should betreated with an acid-free cleaner for alloywheels. About every three months it is necessary togive wheels a good rubbing with hard wax.Paint polish or other abrasive solutionsmust not be used. If the protective paintcoat has been damaged, e.g. by stone im-pact, the damaged spots should be dealtwith as soon as possible.

WarningPlease note when cleaning thewheels that dampness, ice andgrit can have a negative effect onthe braking power.

UndercoatingThe underside of the vehicle is coated witha special compound to protect it from cor-rosion and damage.However, as this protective layer becomesdamaged when the vehicle is in use, theprotective coating under the body and onthe running gear should be examined at de-fined intervals – preferably before and afterthe winter season – and any damage re-paired.Volkswagen dealers have stocks of the cor-rect compound, have the necessary equip-ment and are familiar with the applicationprocedure.We advise you, therefore, to have thepatching up or additional coating done by aVolkswagen dealer.

WarningNever use additional under floorprotection or anti–corrosion ag-ents for the exhaust silencer, ex-haust pipe, catalysts or heatshields. These substances couldignite whilst the vehicle is in mo-tion.

Note for vehicles with a catalyticconverterDue to the high temperatures which occurin the afterburning process, additional heatshields are fitted over the catalytic con-verter. Underbody sealant must not be ap-plied to these shields, the catalytic con-verter or the exhaust pipes. Removal of theheat shields is also not permissible.



Care of the vehicle interiorPlastic parts, instrument paneland leatherettePlastic parts and leatherette are cleanedwith a damp cloth. If this is not sufficient,these parts may only be cleaned withspecial solvent-free plastic cleanerswhich have been approved by Volkswagen.Cleaning agents containing sol-vents will damage the material.

WarningNever clean the instrument paneland surface of the airbag modulewith cleaning agents containingsolvents. Cleaning agents containing sol-vents will make the surface po-rous. Serious injuries could re-sult from the breakage of plasticparts should the airbag ever haveto be triggered.

Alcantara (Velours leatherimitation)Do not use leather treatments toclean Alcantara covers!

Removing dust and dirtThe Alcantara covers should be wipeddown using a slightly damp, soft cloth ortreated with an appropriate shampoo.Particles of dirt and dust will weardown the leather more quickly be-cause of their abrasive nature.

Removing stainsDampen a soft cloth with lukewarm wateror diluted white spirit and treat he stain bymoving from the outer edge to the centre.Stubborn stains should be removedby a specialist company in order toprevent damage.

Natural leatherEnsure that the leather is not ex-posed to bright, direct sunshine forextended periods as it will other-wise loose its colour.It must be noted that on no accountmay solvents, floor wax, shoe pol-ish, spot removers and similar prod-ucts be used for treating the leather.Stubborn stains should be removedby a specialist company in order toprevent damage.

Care of the leatherWe recommend that, with normal usage,the leather is treated at half-yearly intervalswith a leather care agent. This agent is to beapplied very sparingly. After it has dried in,wipe with a soft cloth.

Removing dust and dirtWipe down the leather areas with a dampcloth. Dirtier areas can be cleaned with amild soap solution (2 dessert spoonfuls of aneutral soap to 1 litre of water). It is essen-tial to note that the leather must not bemade too wet and that no water seepsthrough the seams. After cleaning, wipe drywith a soft cloth.Particles of dirt and dust will weardown the leather more quickly be-cause of their abrasive nature.



Upholstery cloth and textiletrimUpholstery cloth and textile trim on doorpanels, luggage compartment covers,headlining etc. are cleaned with specialcleaning materials or dry foam and a softbrush.

Care of chromeChrome parts should be cleaned with adamp cloth and then polished with a soft,dry cloth. If this is not sufficient, use achrome cleaning material.Stains and dirt coatings on the chrome partscan be removed using a chrome cleaningmaterial. You can prevent dirt coatings frombuilding up on the surfaces by using achrome cleaning material regularly. To thisend, ensure that the entire surface is com-pletely and evenly covered with the clean-ing material.Note� You should, under no circum-stances, use an abrasive cleaningmaterial.� The chrome surfaces should notbe cleaned in dusty or sandy envi-ronments.

Thermal box*Before the thermal box is used for the firsttime it should be cleaned inside with warmwater to which a mild cleaning solution hasbeen added.To prevent mould and damp stains formingwhen the thermal box is not used for longperiods the lid should be propped openslightly by inserting a towel or cloth whichhas been folded several times.

Cleaning seat beltsKeep belts clean! They may not retractproperly if very dirty.

Dirty belts should be cleaned by washingwith a mild soap solution, without taking thebelts out of the vehicle.NoteInertia reel belts should be completely drybefore they are allowed to roll up.

Warning� The seat belts must not be re-moved for cleaning.� Do not have the belts cleanedchemically because the cleaningcompounds damage the webbingmaterial. Ensure that the belts do not comeinto contact with corrosivefluids.� You should check the condi-tion of your seat belts regularly.If you find any damage of the beltwebbing, belt connections, thebelt retractor or the lockingparts, the belt in question mustbe replaced by a qualified dealer.



Cleaning the engine compartmentCleaning and anti-corrosiontreatment of engine compart-ment

Warning� Before doing any work in theengine compartment it is essen-tial to read the notes on page 27.� For safety reasons pull outignition key before reaching intothe water box. Otherwise if thewindscreen wipers are switchedon unintentionally the move-ment of the wiper linkage couldcause injury.

The leaves, blossoms etc. which drop intothe water box (underneath the enginebonnet in front of the windscreen) shouldbe cleaned out occasionally. This will pre-vent the water drain holes becomingblocked and – on vehicles without a fresh airfilter – foreign bodies entering the vehicleinterior via the heating and ventilation sys-tem.The engine compartment and the outsidesurface of the power unit are given anti-cor-rosion treatment at the factory.In the winter when the vehicle is beingdriven frequently on salted roads, good anti-corrosion treatment is very important. Forthis reason the entire engine compartmentand the plenum chamber should be thor-oughly cleaned before and after the saltingperiod and then preserved so that the saltcannot have a damaging effect.

The ignition must be switched offbefore washing the engine.Do not direct the water jet directlyat the headlight – it could otherwisebe damaged!If the engine compartment is cleaned at anytime with grease removing solutions1) or ifone has the engine washed, the anti-cor-rosion compound is nearly always removedas well. It is therefore essential to ask fordurable preservation of all surfaces, seams,joints and components in the engine com-partment to be carried out. This applies alsowhen corrosion protected parts are re-newed.

Because when washing the en-gine petrol, grease and oil de-

posits are washed off, the dirtywater must be cleaned by an oil sep-arator. For this reason engine wash-ing should only be carried out in aworkshop or filling station.Volkswagen dealers have stocks of thecleaning and preservation materials recom-mended by the factory and have the equip-ment necessary to apply them.

1) Only the correct cleaning solutions should beused – on no account petrol or Diesel.

�


CHECKING AND REFILLING 2727

Scalding and injuries, risk of fire andaccident can occur during all workcarried out in the engine compart-ment, e. g. checking and refilling op-erating fluids.For this reason, it is very importantto read the following warning notesand general safety regulations.When topping up fluids one shouldensure that they are not mistaken,one for the other, under any circum-stances, otherwise serious func-tional defects will result.

So that leaks are quickly de-tected the ground underneath

the vehicle should be checked reg-ularly. If spots as caused by oil orother operating fluids can be seen,the vehicle should be taken to theworkshop for checking.

NoteOf course, operating fluids and materialssuch as coolant additives, engine oils aswell as spark plugs are being continually de-veloped. For this reason the details given inthis manual can only refer to those availableat the time of going to press.Volkswagen Service is always kept up-to-date by the factory regarding changes. Werecommend, therefore, that the operatingfluids and material changes should be car-ried out by a Volkswagen dealer.Please also refer to the notes in ”Acces-sories, modifications and renewal of parts”on page 49.

Warning notes

WarningParticular care should be takenwhen working in the engine com-partment!� Never open the bonnet or carryout any work on the engine if younotice that steam or coolant isescaping – risk of scalding!Wait until you can see no moresteam or coolant and the enginehas cooled down.� Turn engine off, remove igni-tion key.� Pull handbrake firmly on.� Move gear lever into neutral or”P” position.� Allow engine to cool off.

� Keep children away from theengine.

� As long as the engine is at op-erating temperature:– Do not put your hand into the

radiator fan, it could switch onsuddenly.

– Do not open the radiator capbecause the cooling system isunder pressure.

WarningPlease take notice of the warningnotes on the next page.

�

Safety notes for working in the engine compartment


28 CHECKING AND REFILLING28

� Never spill any liquids over thehot engine. These liquids couldignite.� Avoid causing short circuits inthe electrical system – particu-larly at the battery.� If checks, servicing, repairs oradjustments have to be carriedout with the engine running,there is an additional dangerpresent from rotating parts – e.g.V-belts, alternator, radiator fanetc. – and from the high voltageignition system.� If work on the fuel or electricssystem is necessary:– Disconnect the battery from

the electrics– Do not smoke– Never work near naked flames– Always keep a fire extin-

guisher in the vicinity.� Please refer to the warningnotes on page 38 if work has tobe carried out on the battery.

FanThe radiator fan is driven electrically andcontrolled by a thermoswitch from the cool-ant temperature (also from the engine com-partment temperature on some models).

WarningAfter the engine has beenstopped the fan can continuerunning for a while (up to about10 minutes) after the ignition hasbeen switched off. It can alsostart to run again suddenly aftera short time if– the coolant temperature in-

creases due to heat build-up– when engine is hot and the en-

gine compartment is heatedadditionally by strong sun-light.



B7M–319M

UnlockingPull lever on left under instrument panel –the bonnet springs up out of its lock.At the same time a release button can beseen in the radiator grille – see right illustra-tion.NoteBefore opening the bonnet, ensurethat the wiper arms are not lifted offthe windscreen. Otherwise thepaintwork may be damaged.

OpeningLift the bonnet slightly and push the releasebutton in the direction of the arrow – seeright illustration. The catch is thus released.Lift the bonnet to the stop. The bonnet isheld in position by a gas filled rod.

B7M–320M

ClosingHold the bonnet on the side where the gasfilled rod is fitted. Press the bonnet downuntil the gas filled rod gives way and thenallow the bonnet to fall into position – donot press down!

Warning� For safety reasons the bonnetmust always be properly closedwhen vehicle is moving. Alwayscheck therefore after closing thebonnet that the lock is engaged.This is the case when the bonnetis flush with the adjacent bodypanels.� If you should notice that thelock is not engaged, stop the ve-hicle immediately and close thebonnet.

Bonnet



B7M–403M

1 - Engine oil dipstick2 - Engine oil filler opening

This position can vary slightly depend-ing on the engine version

3 - Coolant expansion tank4 - Brake fluid reservoir5 - Vehicle battery behind a cover6 - Windscreen washer container

WarningPlease refer to the warning noteson page 27 before carrying outany kind of work in the enginecompartment.

SpecificationsA special, high quality multi-grade oil is putin the engine at the factory and this can beused all the year round – except in very coldclimates.The oil specifications approved for your en-gine can be found in Booklet 3.3.When topping-up, the oils can be mixedwith one another.The specifications must be on the containerand be no older than 1.97. Important noteOf course, engine oils are also being contin-ually developed. For this reason the detailsgiven in this manual can only refer to thoseoils available at the time of going to press.Volkswagen dealers are kept up-to-date bythe factory regarding changes. For this rea-son, the oil change should preferably bedone by a Volkswagen dealer.

Engine compartment Engine oil



Petrol enginesIf none of the oils listed in Booklet 3.3 areavailable, oil with specification ACEA A2 orA3 may be used.For vehicles with LongLife Service, only thefollowing engine oil quality should be used:VW 503 00.In exceptional cases. a maximum of 0.5litres of Norm VW 502 00 can be used.

Diesel enginesOnly engine oil quality as per VW 506 01should be used.In exceptional cases. a maximum of 0.5litres of Norm VW 505 00 can be used.

Engine oil additivesNo additives should be mixed withthe engine oil.Any damage caused by the use ofsuch additives will not be coveredby the warranty.

Checking oil level


Every engine uses a certain amount of oil.The oil consumption can be up to 1.0litres per 1000 km. The engine oil level musttherefore be checked at regular intervals,preferably when filling the tank and beforea long journey.

BIM–025M

The location of the oil dipstick can be seenin the illustration of the engine compart-ment on page 30.The vehicle must be on a level surface whenchecking the oil level. After stopping enginewait a few minutes for the oil to drain backto the sump.Then pull the dipstick out, wipe it with aclean cloth and insert again fully.Then pull dipstick out again and check the oillevel:A – If the oil level is in area A, the oil may

not be topped up.B – If the oil level is in area B, the oil can

be topped up.The oil level could then be in area A.

C – If the oil level is in area C or lower, theoil must be topped up.It is satisfactory if the oil level is thensomewhere in area B.

The oil level must not, under any cir-cumstances, be above area A.When the engine is working hard, such asextended operation of the engine (10 – 12hours), the oil level should be kept in area a– not above.



Topping up engine oil


The location of the engine oil filler openingcan be seen in the illustration of the enginecompartment on page 30.� Unscrew the lid of the engine oil filleropening.� Pour in a small quantity of oil.

� Wait for some minutes and then checkthe oil level. It is sufficient if the oil level issomewhere in the B area, otherwise pour insome more oil.The oil level must not, under any cir-cumstances, be above area A.Otherwise oil can be drawn into the enginevia the crankcase breather and escape intothe atmosphere via the exhaust system. Onengines fitted with a catalytic converter, theoil could burn inside the converter causingit to become damaged.Carefully close the filler cap and push the oildipstick in as far as possible, this will pre-vent oil spill when the engine is running.

Changing engine oil


The engine oil must be changed at the inter-vals given in the service schedule.

WarningIf you want to change the engineoil yourself, you must note thefollowing points:� Allow the engine to cool downfirst to avoid the danger of beingscalded by hot engine oil.� Use an appropriate containerto drain off the oil. It should bebig enough to hold the quantityof oil in your engine.� Wear protective glasses foryour eyes.� When removing the oil drainplug with your fingers, keep yourarm horizontal so that the oilbeing drained cannot run downyour arm.

� If your hands come into con-tact with engine oil you mustwash them thoroughly after-wards.� Old oil must be stored out ofreach of children until it is dis-posed of in the correct manner.

On no account should oil bepoured down drains or into the

earth.Because of the disposal problems,the necessary special tools andspecialist knowledge required theengine oil and filter changing shouldpreferably be done by a Volkswagendealer.

�



B7M–380M

The location of the coolant expansion tankcan be seen in the illustration of the enginecompartment on page 30.The cap of the expansion tank does nothave to be taken off to check the level of thecoolant, as the container is transparent.The coolant level must be between themax and min marks on the expansion tankwhen engine is cold and can be slightlyabove the max mark when it is warm.

Topping up coolant

WarningDo not remove expansion tankcap when engine is hot – dangerof scalding:System is under pressure.


Only new coolant should be usedwhen refilling!Switch engine off and let it cool down. Thencover expansion tank cap with a cloth andturn cap carefully to the left and remove.Use only new coolant to top up.

As a basic principle, no other coolant may beused if G 12 is not available. In this case onlywater can be used and the correct mixtureconcentration must be restored with thespecified coolant additive (see page 33) assoon as possible.If a lot of coolant has been lost, onlyadd coolant after the engine hascooled down. This will prevent en-gine damage.Do not fill above the marked area.The excess coolant will be forced outthrough the pressure relief valve in the capwhen engine becomes hot.

Screw cap on again tightly. Important noteThe coolant additive G 12 (purplecolour) can be mixed with the cool-ant additive G 12 (red colour) or thecoolant additive G 11.You can recognise G12 in the expan-sion tank by its purple colour. If thefluid in the expansion tank is brown,G 12 has been mixed with anotheradditive!If this is the case, the coolant mustbe changed immediately!Otherwise, serious functional fail-ures or damage to the engine couldresult!



B7M–382M

The location of the windscreen washer con-tainer can be found in the illustration of theengine compartment on page 30.The rear window washer is supplied withfluid from the container in the engine com-partment.

Filling the containerThe capacity of the windscreen washer con-tainer can be found in Booklet 3.3 ”Techni-cal Data”.


We recommend that Genuine Volks-wagen Washer Fluid (G 052 164) beadded to the water. Plain water alone is notenough to clean the glass and headlightlenses quickly and thoroughly. GenuineVolkswagen Washer Fluid is a power-ful cleaner with frost protection and canthus be used throughout the year. It can bepurchased at your Volkswagen dealer. Themixing ratios on the window cleaner pack-aging must be adhered to.

NoteOnly washer fluid G 052 164 may be usedon vehicles with a fan shaped spray to en-sure that the tiny openings in the vents donot clog up.Under no circumstances should youadd coolant anti–freeze or otheradditives.

Windscreen washersystem



Warning� For clear vision, it is impera-tive that the windscreen wiperblades are in good condition.� In order to prevent streaks onthe windscreen, you should cleanthe windscreen wiper blades reg-ularly with a window cleaner. Ifthe windows are particularlydirty, e. g. insect remains, asponge or cloth should be used toclean the blades.� For reasons of safety, youshould change the wiper bladesonce or twice a year. Windscreenwiper blades can be purchased atVolkswagen dealers.

If the wiper blades judder, it may be causedby various things:� If the vehicle has been washed in an au-tomatic car wash, residual wax may be lefton the windscreen. This residue can only beremoved by using a special cleaner. YourVolkswagen dealer will be happy to give youfurther information.Filling the windscreen washer containerwith a window cleaner containing a wax re-mover can solve the judder problem. Sol-vent cleaners cannot remove this residue.� Damaged wiper blades can also lead tojudder. In this case the blades should be re-newed.� The blades are set at an incorrect angle.Have the angle checked and, if necessary,adjusted by a qualified dealer.

B7M–643M

Changing wiper blades

Taking the wiper blade off� Fold the wiper arm away from the screenand position the blade perpendicular to thewiper arm.� Remove the wiper blade from the wiperarm in the direction of the arrow.

Securing the wiper blade� Place the wiper blade on the side of thewiper arm at a right-angle to the wiper arm.� Swing the wiper blade parallel to thewindscreen wiper arm and place it againstthe screen.

NoteThe driver’s side and front passenger sidewiper blades must not be confused witheach other whilst the wiper blades are beinginstalled.

Windscreen wiper blades



B7M–381M

The location of the brake fluid reservoir canbe seen in the illustration of the engine com-partment on page 30.

Checking fluid level


The fluid level must always be between the”MAX” and ”MIN” marks.The level of fluid tends to sink slightly whenthe vehicle is used due to the automatic ad-justment of brake linings. This is quite nor-mal.If the fluid level sinks noticeably in a shorttime or drops below the ”MIN” mark, how-ever, the brake system may be leaking. Alow fluid level in the reservoir is indicated bythe brake system warning lamp lighting up(see Booklet 3.1.1, ”Warning lamps”). Take the vehicle to a qualified dealerimmediately and have the brake sys-tem checked.

Renewing brake fluid


Brake fluid absorbs moisture. It will, for thisreason, absorb water from the surroundingair in the course of time.Too high a content of water in the brake fluidcan in time cause corrosion damage in thesystem. Furthermore the boiling point ofthe brake fluid is reduced considerably. Forthis reason the brake fluid must berenewed every two years.

WarningWhen the brake fluid becomestoo old vapour bubbles can formin the brake system when thebrakes are used hard. The effi-ciency of the brakes and thus thevehicle safety is then seriouslyaffected.

Only use our Genuine brake fluid (pleaseask for the specification at your Volkswagendealer). The fluid must be new.

WarningBrake fluid is poisonous!It must therefore only be storedin the closed original containerout of reach of children.

Remember also that brake fluid willattack the paintwork.

Because of the disposal prob-lems, the special tools necessary

and the specialist knowledge re-quired, the brake fluid changingshould preferably be done by aVolkswagen dealer.It is advisable to have the fluid change car-ried out during an Inspection Service.

Brake fluid

�



Warning notes


Wear eye protection. Donot allow particles con-taining acid or lead tocome into contact with

the eyes, skin or cloths.

Battery acid is highlycaustic. Always wear pro-tective gloves andglasses. Do not tip bat-

tery – acid can spill out of thevents. Should acid contact theeyes, rinse for several minutesusing clean running water. Seekmedical assistance immediately.Should acid contact skin orclothes, neutralize immediatelyusing an alkaline soap solutionand rinse thoroughly. Shouldacid inadvertently be drunk, seekmedical attention immediately.

Fire, sparks, unprotected



Location

Please take notice of the warningnotes on the previous page.

Vehicle batteryThe location of the vehicle battery can beseen in the illustration of the engine com-partment on page 30.On batteries with a cover, the cover mustfirst be removed to gain access to the ve-hicle battery. To do this, turn the quick re-lease catches and lift the cover off.Starting by connecting an additional batteryis described in the Do-It-Yourself section.

Additional battery*The additional battery* is located underthe front right seat.

The additional battery supplies the electricsockets* in the luggage compartment andthe additional water heater* when the en-gine is switched off.A cut-off relay is installed between the addi-tional battery and the vehicle battery. Bothbatteries are only electrically linked whenthe engine is running and are thus chargedby the alternator.

Winter drivingIf the vehicle is not to be used for anextended period of time, protect thebattery and additional battery*against frost so that it does notfreeze which will destroy the bat-tery.

If the vehicle is not usedIf the vehicle is not used for more than fourweeks the battery will be discharged by lowcurrent consumers, such as the immobilizerand will have to be recharged. In order toavoid this, the battery should be charged in-termittently or the negative pole should bedisconnected.

Please refer to the warning noteson page 38 before carrying outany work on the vehicle battery.

Checking acid level


The acid/electrolyte level should bechecked regularly if the following operatingconditions apply:– high mileage

– in countries with a warm climate

– old batteryThe battery is otherwise service-free.If the vehicle is not used for more than fourweeks the battery will be discharged by lowcurrent consumers, such as the immobilizerand will have to be recharged. In order toavoid this, the battery should be charged in-termittently or the negative pole should bedisconnected.It is recommended that the acid level bechecked and corrected by a Volkswagendealer.

Warning� Never use force to open a bat-tery – Risk of explosion and acidburns! Damaged and leaking bat-teries should not be connected,but rather disposed of followingthe appropriate regulations.



BIM–023M

Battery with a magic eye*A round viewing window is located on theupper side of the battery (see arrow). This”magic eye” will change its colour accord-ing to the charge condition and acid level ofthe battery.Air bubbles can distort the true colour. Youshould, therefore, tap carefully on the magiceye.The acid level in the battery is too low if thedisplay in the viewing window has no co-lour or is a light yellow. Have the bat-tery checked by a qualified dealer.The colour displays of green and black helpyour Volkswagen dealership in the diag-nosis of the battery.

Charging batteryBattery and additional batteryBefore charging, switch off the ignition andall electrical consumers.When charging with a low current (e.g. witha small charger) the battery cables need notnormally be taken off. The instructions fromthe charger manufacturer must, however,be noted.Before Quick charging, that is chargingwith a high current, both battery cablesmust be disconnected.

Please note the following points:


Warning� Keep children at a distancefrom the battery and battery acidand from the battery charger.� Only charge the battery in wellventilated rooms. Do not smokeand allow no naked flames orelectric sparks near the battery,as a highly explosive gas is pro-duced whilst the vehicle is beingcharged.� Protect your eyes and face. Donot bend over the battery.� Should acid come into contactwith the eyes or skin, rinse forseveral minutes using clearwater. You should then seekmedical assistance immediately.

� Fast charging a battery is dan-gerous and should only be car-ried out by a Volkswagen dealer,as special equipment and knowl-edge is necessary.� Never charge a battery whichhas frozen – risk of explosion!There is still a risk of chemicalburns from leaking battery acideven after the battery hasthawed. Always replace a frozenbattery.

Replace a frozen or thawed as thebattery housing might have crackeddue to the ice. Battery acid mightleak out as a result and damage thevehicle.



� When charging the battery do not re-move caps.� The mains cable of the charger shouldnot be connected until the clips of thecharger have been properly secured to thebattery terminals:red = plus (or positive) . . . . . . . . . . . . . . . . black or brown = minus (or negative).. . . � After charging the battery, first switch offthe charger and disconnect the mains cable.Then disconnect the clips of the chargerfrom the battery .� Check the battery acid level – see page39. Battery acid might evaporate duringcharging, depending on the technique used.

What happens when the batteryis disconnected and then recon-nected ...



After reconnecting or rechargingthe battery you should:reset the digital clock – see Booklet 3.1.1,”Digital clock”.You should also reset the automatic open-ing/closing function of the electric windows– see Booklet 3.1.1, ”Electric windows”.The starting procedure for petrol engineswith starting and idling problems should becarried out as follows: Turn on the ignitionfor 30 seconds, then switch off the ignition.Then start the engine.

Renewing batteryOnly Genuine Volkswagen batteries of thesame size should be used.

Battery and additional batteryOur batteries have been developed to suittheir fitting location and have beenequipped with safety features.Genuine Volkswagen batteries fulfil the ser-vice, performance and safety requirementsof the vehicle.

Warning� Only service-free GenuineVolkswagen batteries conform-ing to norms TL 825 06 andVW 7 50 73 should be used. Thisnorm must be dated August 2001or later.Please refer to the safety notesas of page 27 and the warningnotes on page 38 before carryingout any kind of work on the en-gine or in the engine compart-ment.

Because of the problem of dis-posing of the old battery the re-

newal of a battery should preferablybe done by a Volkswagen dealer.Batteries contain, amongst otherthings, sulphuric acid and lead andmust on no account be put with nor-mal household waste.

�



Removing batteryVehicle battery


Before removing the battery, turn off theignition and all electrical consumers.On batteries with a cover, the cover mustfirst be removed in the engine compart-ment to gain access to the vehicle battery.To do this, turn the quick release catchesand lift the cover off.To take battery out, first disconnect thenegative cable (normally black or brown)and then the positive cable. Then unscrewthe battery retainer and remove the battery.

Additional battery*Before removing the battery, turn off theignition and all electrical consumers whichare supplied with electricity by the addi-tional battery.To take battery out, first disconnect thenegative cable (normally black or brown)and then the positive cable. Then unscrewthe battery retainer and remove the battery.

Installing batteryBattery and additional battery


Before connecting the battery turn off igni-tion and all electrical consumers.Place the battery in the designated positionand secure the battery with the battery re-tainer.To connect the battery, first connect thepositive cable (normally red) and then thenegative cable (normally black or brown).Also install the battery cover in the enginecompartment as needed. Turn the quick re-lease catches to secure the cover.



General notes

Warning� New tyres must be ”run in” asthey have not yet reached theiroptimum grip level. This shouldbe taken into account in yourdriving style during the first 500km. This ”running in”will alsohelp to extend the running life ofthe tyres.

� The tread depth of new tyres can varydue to construction and design features,and depending on version and manufac-tures.� Check tyres for damage from time totime (cuts, splits, cracks and lumps) and re-move any foreign bodies embedded in thetreads.� To avoid damage to tyres and wheelsdrive over curbs and similar obstacles veryslowly and as nearly at right angles as poss-ible.Damage to wheels and tyres is not alwayseasy to see. Unusual vibrations or a pullingto one side could indicate tyre damage. Ifyou suspect damage to a tyre, youshould immediately reduce speed.Check all tyres visually for damage (bulges,tears etc.). If no external damage can beseen, drive carefully to the nearest qualifieddealer and have the vehicle checked over.

� Keep grease, oil and fuel off the tyres.

� Replace missing dust caps as soon aspossible.

� Mark wheels before taking them off sothat they rotate in the same direction whenput back on again.� When taken off, the tyres should bestored in a cool, dry and preferably darkplace.Tyres which are not on wheels should bestored in a vertical position.

Note fortyres where the direction of rota-tion is stipulatedIt is imperative that the designated directionof rotation for tyre treads (which can be de-termined from the arrow on the side of thetyre) be kept to. The best tyre performancei.e. in aquaplaning, road adhesion, noise andwear are then guaranteed.

Tyre lifeTyre life depends to a considerable extenton the following factors:

Inflation pressureThe inflation pressures for summer tyrescan be found on the inside of the tank flap.The values for summer tyres should be in-creased by 0.2 bar for winter tyres.The inflation pressure is very important par-ticularly at high speeds. Therefore, the pres-sures should be checked at least once amonth and before every long journey.At this opportunity do not forget the sparewheel:� The spare wheel should always be in-flated to the highest pressure required onthe vehicle.� Always check the pressures when thetyres are cold. When warm, the pres-sure is higher but do not reduce. Ifthe load changes a great deal the pressuremust be altered to suit.

Wheels



The air pressure tester can be applied di-rectly to the dust cap without having to re-move it.Pressures which are too high or too lowshorten tyre life – quite apart from the detri-mental influence on vehicle handling.

WarningAt continuous high speeds a tyrein which the pressure is too lowflexes more and heats up excess-ively. This can cause tread separ-ation and tyre blow out.

A pressure which is too low in-creases the fuel consumption

and this burdens the environmentunnecessarily.

Mode of drivingFast cornering, hard acceleration and viol-ent braking also increase tyre wear.

Balancing wheelsThe wheels on new vehicles are balanced.However when the vehicle is running vari-ous influences can cause the wheels to be-come unbalanced and this causes steeringvibration.As imbalance also increases steering, sus-pension and tyre wear the wheels should bebalanced again. Furthermore a wheelshould always be rebalanced when the tyrehas been repaired or when a new tyre hasbeen fitted.

B1H–235C

Wear indicatorsAt the bottom of the tread of the originaltyres there are 1.6 mm high”wear indica-tors” running across the tread – see fig.There are 6 – 8 of these indicators – accord-ing to make – evenly spaced around the tyrecircumference. Marks on the walls of thetyre (for example the letters ”TWI” or sym-bols) show the locations of the wear indica-tors.

Warning� The tyres must be renewed atthe latest when they are worndown to the wear indicators.This should be done withoutdelay.� Worn tyres are detrimental toroadholding particularly at highspeeds on wet roads. Further-more, the vehicle tends to aqua-plane sooner.

�



NoteWhen tread depth is down to 1.6 mmmeasured in the tread groove next to thewear indicator bar – the official permissibleminimum tread depth has been reached (inexport countries this figure may differ).

Incorrect wheel alignmentIncorrect wheel alignment not only causesexcessive, usually uneven tyre wear butcan also impair the car’s safe handling. If un-usual tyre wear is noticed, contact a Volks-wagen dealer.

Renewing wheels/tyres1)

Wheels and tyres are important design fea-tures. The wheels and tyres approved by usshould be used. They are specially matchedto the model concerned and contributelargely to the excellent roadholding and safedriving characteristics.

Volkswagen dealers are fully in-formed as to which makes of tyreare approved by us. Furthermore,many Volkswagen dealers keep awide range of tyres and wheels.� Fitting and repairing tyres requires expertknowledge and special tools. This work mayonly be carried out by specialist personnel.

Because of the problem of dis-posing of the old tyres, the

special tools necessary and thespecialist knowledge required, tyrechanging should preferably be doneby a Volkswagen dealer.1) For vehicles with a Navigation system,

please refer to the notes in the supplement.

� For safety reasons the tyres should be re-newed in pairs and not singly. The tyres withthe deepest tread should always be on thefront wheels.� You should only combine radialtyres of the same construction, size(rolling circumference) and, as far aspossible, the same tread profile onall four wheels.� If the spare wheel differs from the ver-sion fitted on the vehicle (e.g. winter tyresor wide tyres) the spare may only be usedbriefly to replace a flat tyre and with an ap-propriately careful style of driving. It mustbe replaced with the normal wheel as soonas possible.� Never fit used tyres where their previoushistory is not known.� Knowing the tyre lettering and itsmeaning makes the selection of the correcttyres easier. Radial ply tyres have the fol-lowing lettering on the sidewall:

e.g.: 195 / 70 R 15 97 S reinforced

195 = Tyre width in mm

70 = Height/width ratio in %

R = Radial construction code letter= Radial

15 = Wheel diameter in inches

97 = Carrying capability code

S = Speed code letter

rein = Reinforced version

�



The manufacturing date is also printedon the tyre wall (possibly only on inner sideof wheel):DOT ... 1801 ... means that the tyre wasproduced in the 18th calendar week of2001.

WarningTyres which are more than 6years old should only be used inan emergency and then with aparticularly careful style of driv-ing.

If you wish to fit your car with non-standard wheels or tyres pleasenote:The engine output or engine torque hasbeen increased on Sharan vehicles as ofmodel year 2000. It was, for this reason,necessary to adjust the wheels and wheelbolts suitably as well as increase thetightening torque of the wheel bolts.Volkswagen dealers have all the necessaryinformation about the possible conversionof wheels, tyres and wheel trims.

Warning� For technical reasons it is notnormally possible to use wheelsfrom other vehicles – in certaincircumstances not even wheelsfrom the same vehicle model!� Using types of wheel and/ortyres which have not been ap-proved by us for your vehiclemodel can impair the safety ofthe vehicle. The vehicle may alsoloose its type approval for oper-ation on public roads.

� Wheels and wheel bolts arematched to each other.Therefore, whenever wheels arechanged to a different version(e.g. alloy wheels or wheels withwinter tyres), the correspondingwheel bolts with the correctlength and taper, must also beused. The security of the wheelsand the functioning of the brakesystem depend on this!� If wheel trim discs are subse-quently installed it is essential toensure that the air flow remainsadequate to cool the brakes.

Wheel boltsThe tightening torque for steel andalloy wheels, as well as the sparewheel, is 170 Nm.The wheel bolts must be clean andeasy to turn – do not grease or oilunder any circumstances!

WarningThe wheel bolts could loosenwhilst the vehicle is in motion ifthe tightening torque is too low– risk of accident! The wheelbolts or the wheel bolt threadcould be damaged if the torque istoo high.



B7M–383M

Changing the wheels roundIf the front tyres are worn more than therear it is advisable to change the wheelsround as shown. All tyres will then have ap-proximately the same length of service life.With certain types of tread wear it can be anadvantage to change the wheels diagonally.Volkswagen dealers have the necessary in-formation.

Winter tyres

WarningIn winter conditions, winter tyreswill significantly improve the ve-hicle’s handling – even for four-wheel drive vehicles. Because of their construction(width, rubber mixture, treadformation, etc.), summer tyresprovide less traction on ice andsnow.

When fitting winter tyres note the follow-ing:� Only radial ply winter tyres may be fitted.All of the tyre sizes listed in the vehicledocumentation can also be driven as wintertyres.� To obtain the best possible handling char-acteristics, winter tyres must be fitted on allfour wheels.� Winter tyres are no longer fully effectivewhen the tread has worn down to a depthof 4 mm.� The filling pressure for winter tyres mustbe 0.2 bar higher than summer tyres, aslong as 3.5 bar is not exceeded.The following speed limits apply for wintertyres:

Code letter Q max. 160 km/hCode letter S max. 180 km/hCode letter T max. 190 km/hCode letter H max. 210 km/hCode letter V max. 240 km/h

Please also refer to the furthernotes on next page.



WarningThe highest permissible speedfor your winter tyres must not beexceeded. This could damage thewheel and lead to a serious acci-dent.

In Germany, vehicles which can exceed thisspeed must have an appropriate sticker inthe driver’s field of view. Suitable stickersare available from Volkswagen dealers.Please note regulations to this effect in yourcountry.� All-weather tyres can also be used in-stead of winter tyres.

� If you have a flat tyre the remarks onusing the spare wheel on page 45 should benoted.� Do not leave winter tyres fitted for an un-necessary long period because when theroads are free of snow and ice the handlingwith summer tyres is better.

For environmental reasonssummer tyres should be fitted

again as soon as possible becausenormally they are quieter in running,tyre wear is reduced and the fuelconsumption is lower.

Snow chains

WarningFor your own safety, please referto the details given in the instruc-tions delivered by the snow chainmanufacturer.

Snow chains may only be fitted onthe front wheels – this also appliesto vehicles with four wheel drive.Information concerning which snow chainsmay be fitted to which tyre can be obtainedfrom your Volkswagen Service Centre.Only use thin chains which do not standclear more than 15 mm (including ten-sioner).When using snow chains wheel trim platesand trim rings must be taken off. For safetyreasons the wheel bolts must then be fittedwith caps which are available from Volks-wagen dealers.When driving over roads which are free ofsnow you must remove the chains. On suchroads they are detrimental to vehicle handl-ing, damage the tyres and wear out quickly.In Germany, the maximum permissiblespeed with snow chains is 50 km/h.�


SERVICING AND REPLACING 4949

Your vehicle is built in accordance with themost modern principles of safety technol-ogy and offers therefore a high degree of ac-tive and passive safety. To ensure that thisremains so the vehicle as supplied by thefactory may not be modified without carefulthought. The following points must benoted if the vehicle is to be subsequentlyfitted with accessories, technically modi-fied or have parts renewed later on:� Always consult a Volkswagen dealer be-fore purchasing accessories spare partsand before any technical modifications arecarried out, because the Volkswagen Orga-nisation is particularly competent in suchmatters due to the close cooperation withus.� Approved Volkswagen accessories andGenuine Volkswagen Parts3) can be ob-tained from Volkswagen dealers who will,of course, carry out the fitting correctly.� We recommend that work on your ve-hicle be carried out by Volkswagen Serviceusing genuine approved Volkswagen acces-sories and genuine Volkswagen parts.Please appreciate that Volkswagen Servicecannot accept warranty claims for damageresulting from unqualified work carried outon the vehicle.

3) Not available in all countries.

� Appliances which have been retro-fittedand have a direct influence on the driver’scontrol of the vehicle e.g. cruise control sys-tem or electronically controlled shock ab-sorber systems must have the e1) symboland be authorised for that vehicle.� Additionally connected electric con-sumers e.g. refrigerators, horns, fans etc.which are not directly linked to the controlof the vehicle must carry the CE2) symbol.� If technical modifications are to be made,our guidelines must be observed. This is toensure that no damage occurs to the ve-hicle, that the traffic and operating safety isretained and that the modifications are per-missible. Volkswagen dealers will also carryout this work correctly or will recommend aspecialist workshop.

WarningPlease take notice of the warningnotes on the next page.

1) e - Authorisation symbol of the EuropeanCommunity

2) CE - Manufacturer conformity declaration inthe European Community

Accessories, modifications and renewal of parts


50 SERVICING AND REPLACING50

Warning� The reliability, safety and suit-ability of Volkswagen Genuineparts and Volkswagen Genuineaccessories3) have been speciallyestablished for your vehicle.� Despite continuous market ob-servation we cannot assess or ac-cept responsibility for otherproducts, even in cases where anofficially recognized permit hasbeen issued.� Accessories such as telephoneretainers or drinks holders mustnever be attached to the Airbagcovers or within their area of ef-fectiveness. They could be acause of injury if the Airbag isactivated during an accident!� Please refer to the safety noteson page 27 before carrying outany work on the engine or in theengine compartment.


SERVICING AND REPLACING 5151

When retro-fitting a radio, but also when re-placing a set installed by the factory the fol-lowing points should be noted:� The connections* in the vehicle are forGenuine Volkswagen radios1) as of ModelYear 1999.� Radios with other connections must beconnected with an adapter cable which canalso be obtained from a Volkswagen dealer.

WarningOn no account cut wires off andleave them without insulation. Ifnecessary use a proper adapter.Otherwise the wiring can beoverloaded or short circuits canoccur – danger of fire!

Apart from this important elec-tronic components can be damagedor the functioning impaired. If forexample the speed signal is dis-turbed this can lead to faulty man-agement of engine, automatic gear-box, ABS etc.Even connecting the speed signal toradio sets with speed dependentvolume control from other manufac-turers can cause such faults.1) Not available in all export markets

� It is advisable therefore to have the in-stallation of the radio system done by aVolkswagen dealer. They are fully informedabout the technical features of the vehicle,have the Genuine radios1), the necessaryfitting parts from the Genuine VolkswagenAccessory Programme1) and work in ac-cordance with the guidelines developed bythe factory.� The radios from the Genuine Volks-wagen Accessory Programme1) are similarto those used in the factory and ensuretrouble-free installation. These sets are inkeeping with the advanced technology andwell-planned easy-to-operate design. InGermany there is also an Exchange Servicefor these radios so that even after years ofuse a set requiring repair can be exchangedcheaply for a completely reconditioned,good-as-new set by a Volkswagen dealer.� Loudspeakers, fitting parts, aerials andsuppression kits should also be taken fromthe Genuine Volkswagen Accessory Pro-gramme1). These parts have all beenspecially developed for each vehicle model.

Installing radio


52 SERVICING AND REPLACING52

The installation of mobile telephones andtwo-way radios should be carried out by aspecialist workshop, e.g your Volkswagendealer.Volkswagen has authorised the use of mo-bile telephones and two-way radios for yourvehicle with correctly installed external aer-ial and maximum broadcast power of 10Watts .On vehicles with a provision for a tele-phone*, the appropriate connecting cablescan be found under a cover plate under-neath the driver’s seat.When using mobile telephones ortwo-way, faults in the vehicle elec-trics could occur under the follow-ing conditions:– no external aerial– external aerial incorrectly in-

stalled– broadcast power higher than10

Watts.

Mobile telephones or two-way ra-dios must not, therefore, be oper-ated inside the vehicle without aseparate external aerial or with anaerial which has been incorrectly in-stalled.

WarningMobile telephones and two-wayradios operated inside the ve-hicle without a separate externalaerial or with an incorrectly in-stalled external aerial can be in-jurious to health due to the ex-tremely high electromagneticfields generated!

Furthermore, optimal range is only achievedwith an external aerial.NoteThe operating instructions of themobile telephone or two-way radiomust be adhered to!If you want to use a mobile telephone ortwo-way radio with a broadcast power ofhigher than 10 Watt, please ask your Volks-wagen dealer. He is aware of the technicalpossibilities for retro-fitting mobile tele-phones and two-way radios.

WarningPlease concentrate on your driv-ing first of all!Never install telephone retainerson the Airbag cover or within itsrange of effectiveness. Thiswould increase the risk of injuryshould the Airbag be activatedduring an accident!

Mobile telephones and two-way radios


IF AND WHEN 5353

B7M–109C

Vehicles without removable ballcoupling on tow hookThe standard first aid kit fits togetherwith a warning triangle of the typeshown here, in the mounting on left of lug-gage compartment. They are secured withthe rubber band, which is hung behind a re-tainer (arrow).

Note� The first aid kit and warning triangle are not included in the scope of delivery for thevehicle!� The first aid kit and warning triangle are not included in the scope of delivery for thevehicle in some export markets!� The first aid kit and warningtriangle must correspond to legalstipulations.� You should also note the use-bydate of the contents of the first aidkit.

B7M–110C

Vehicles with removable ballcoupling on tow hookThe standard first aid kit fits togetherwith a warning triangle of the typeshown here, in the mounting on left of lug-gage compartment. They are secured withthe rubber band, which is hung behind a re-tainer (arrow). NoteThe first aid kit is located behind the left sideluggage compartment trim on vehiclesequipped with the multi-media pack-age.

First aid kit, Warning triangle


54 IF AND WHEN54

B7M–094C

Stowage of vehicle toolsThe vehicle tools and the jack are lo-cated behind the right-hand luggagecompartment trim and is accessibleby opening a flap. The tool box is se-cured with a thumb wheel.

WarningEnsure that the vehicle tools arestowed securely, so that theycannot injure the vehicle occu-pants should you brake suddenlyor be involved in an accident.

Vehicle tools

Warning� The jack supplied by the fac-tory is only designed for your ve-hicle model. On no accountshould heavier vehicles or otherloads be lifted!� With the vehicle lifted, neverstart the engine – danger of acci-dent.� If work has to be done under-neath the vehicle, ensure that itis supported on suitable stands.

Vehicles may also have:– Tool box*

– Wheel bolt spanner

– Wire hook* for wheel trims

– Open jaw spanner 10 x 13

– Screwdriver with box spanner in handlefor the wheel bolts.The screwdriver blade is reversible.

– JackBefore the jack is placed back into thetool box, the claw must be fully woundback. The crank is then tensioned againstthe side of the jack.

Vehicle tools, Tow hook*, Spare wheel


IF AND WHEN 5555

B7M–111C

Stowage of tow hook*On vehicles with a removable ball couplingon the tow hook*, the ball coupling is storedbehind the right side trim in the luggagecompartment and is accessible after open-ing a flap. The ball coupling is secured witha thumb wheel.

WarningEnsure that the tow hook* isstowed securely, so that theycannot injure the vehicle occu-pants should you brake suddenlyor be involved in an accident.

B7M–127C

An instruction manual for the installation orremoval of the ball coupling can be found ina plastic bag in the vehicle tool box.If the ball coupling has been installed, thecover from the bumper and the plug fromthe mounting can be placed in the plasticbag and stored in the vehicle as shown inthe illustration.


56 IF AND WHEN56

B7M–095C

Stowage of spare wheelThe spare wheel is located outside the ve-hicle, in a bracket below the luggage com-partment floor.

Removing spare wheel� Fold the small cover (A) in the luggagecompartment floor near tailgate lock in theluggage compartment floor forwards.� Remove the rubber seal (B) on the eyeletupwards.� Take the wheel spanner (C) from the ve-hicle tools. Place it as far as it will go over thebolt. Hold in this position and press the lock-ing ring (D) down.� Turn the wheel spanner anti-clockwiseuntil the spare wheel, which is attached toa rope, can be stood next to the vehicle.

B7M–096C

� Squeeze the retainer lightly (arrows 1)and at the same time fold the cross piece inthe direction shown by the arrow 2. Nowguide the retainer through the central open-ing in the spare wheel.

Stowage of changed wheel� Stand the wheel behind the vehicle, asshown in the above illustration.� Guide the retainer from the inner side ofthe wheel through the central opening ofthe changed wheel.� Fold the cross piece in the opposite toarrow 2.� Push the changed wheel under the ve-hicle with the outer side facing down.


IF AND WHEN 5757

B7M–097C

� Turn the bolt in the luggage compartmentfloor clockwise with the wheel spanner tolift the wheel into the wheel bracket underthe vehicle. Ensure that the wheel fitsinto the recess (arrows) in thebumper, as shown in the illustration.� Turn the bolt (max. torque 25 Nm) untilthe wheel sits firmly in the luggage com-partment floor. Seal the opening with therubber seal and fold the cover back.

NoteIf you need to drive without a sparewheel, the spare wheel bracket, to-gether with the rope, must be fullywound up to the vehicle floor.


58 IF AND WHEN58

B7M–650M

The breakdown set is located behind theright trim in the luggage compartment (seeillustration).To remove the breakdown set, unscrew thewinged nut from the breakdown set to theright and move the retainer to the left to therear.

NoteThe vehicle tools will first have to be re-moved on vehicles fitted with a tow hook.

Warning� In case of a flat tyre or punc-ture, park the vehicle as far aspossible away from the trafficflow. If necessary, switch hazardwarning lights on and place thewarning triangle in position –note any statutory requirements.

The breakdown set includes:– A plug

– A tyre filler hose

– A tyre filler bottle with sealant

– A compressor and

– A tyre pressure indicator

ApplicationSmall cuts (up to 4 mm in width), particularlyin the tyre road contact surface, can besealed with the breakdown set.Foreign bodies (e.g. screws or nails) shouldnot be removed from the tyre.

WarningCut or stab damages to the tyrewhich are larger than 4 mm, tyredamage resulting from drivingwith extremely low tyre pressureor even empty tyres, or evendamages to the disk wheel allpresent considerable risks tosafety – Risk of accident! Pleasedo not drive the vehicle – go to a


IF AND WHEN 5959

Should your vehicle have a flat tyre,leave the engine running and pro-ceed as follows:� Remove the sticker ”max. 80 km/h(50mph)” from the breakdown set and stickit on the instrument panel in the driver’s fieldof vision.� Remove the valve cover on the defectivetyre and screw the tyre filler hose onto thevalve.� Pull the cigarette lighter out and insertthe electro-plug from the breakdown set inthe cigarette lighter plug.� Switch the compressor on. Ensure thatthe air release valve on the pressure indica-tor is closed! Leave the compressor on for at least 5, buta maximum of 10 minutes.Once a pressure of 2.5 to 3.5 bar has beenreached, switch the compressor off (after aminimum run-time of 5 minutes).

WarningThe sealant must not contactskin or eyes under any circum-stances – Risk of injury!Keep the sealant out of the reachof children!

� You may not continue with yourjourney if the tyre pressure does not reachat least 2.5 bar with 5 to 15 minutes – CallVolkswagen Service!� If a tyre pressure of at least 2.5 bar is re-ached within 5 to 15 minutes, continueyour journey immediately drivingwith a maximum speed of 80 km/h(50 mph) for 10 minutes.The tyre will be sealed whilst the vehicle isin motion.The driving response of the vehicle can beaffected by the sealant in the tyre.� Check the tyre pressure of the repairedwheel after driving for approximately 10minutes. To do this, connect the breakdownset as before and then switch the com-pressor on briefly and then off again. Youwill be able to read off the tyre pressureafter a few seconds.� If the tyre pressure has fallen below 1.8bar, you may not continue with yourjourney – call Volkswagen Service!� If more than 1.8 bar are displayed,correct the tyre pressure to the proper value(see sticker in the tank flap) and continuewith your journey at a max. 80 km/h (50mph) to the nearest workshop so thatthe defective tyre can be replaced.The tyre filler bottle should be replaced assoon as possible.


60 IF AND WHEN60

Warning� Only Volkswagen approvedjacks should be used for your ve-hicle.� Other jacks, even from otherVolkswagen vehicles, may not beused. The jack could slip – risk ofinjury!� Never leave the engine run-ning when the vehicle is on thejack – risk of accident!� Suitable supports should beused when working underneaththe vehicle.� In case of a flat tyre, park thevehicle as far as possible awayfrom the traffic flow. If necess-ary, switch hazard warning lightson and place the warning trianglein position – follow any statutoryrequirements.� All vehicle occupants shouldleave the vehicle and move to asafe area (e.g. behind safetybarrier).� Apply handbrake firmly, selecta gear or place selector lever toposition ”P” and chock the oppo-site wheel with a stone or similar.� When towing a trailer, thetrailer must first be disengagedfrom the towing vehicle beforethe wheel is changed.

B7M–387M

� Carry out wheel change on as flata surface as possible.� Take the tools out of the vehicle.� Take spare wheel out of bracket.� To remove wheel trim:– Remove wheel bolt caps.

– Remove hub cap or wheel trim with thewheel spanner and the specially de-signed wire hook.

Some alloy wheels are fitted with caps onthe wheel bolts which can be removedusing the wire hook included in the vehicletool box.Guide the hook through the opening on thecap and pull the cap off.

Changing wheels


IF AND WHEN 6161

B7M–384M

� Push the wheel spanner as far as poss-ible onto the wheel bolt as shown and turnthe spanner anti–clockwise. When doingthis, grip the spanner as far as possible to-wards the lever end.If the bolts cannot be loosened, one can inan emergency, carefully push the spannerdown with a foot on the end of the lever.One should ensure that one has a firmstance and a good grip on the vehicle.Loosen wheel bolts about one turn.

WarningOn no account should the multi-point bolts be loosened onwheels with an outer ring. Thewheel could leak – risk of acci-dent!

Refer to page 64 for notes on loosening theanti–theft wheel bolts.

B7M–385M

� Depressions under vehicle for jack:– Depressions in the side member at front

and rear indicate the points at which theclaw of jack must be fitted to the verticalrib of the side member – see arrows in il-lustration.

WarningThe vehicle could be damaged ifthe jack is not placed at the posi-tions as described. There is alsoa risk of injury!The vehicle could slip off the jackif the ground below the jack istoo soft. The jack should, for this reason,be placed on a solid base. Ifnecessary, use a large and stableunderlay for the jack.If the ground under the jack isslippy (e.g. a tiled floor) a non–slip surface (e.g. rubber mat)should be used.


62 IF AND WHEN62

B7M–388M

� Place jack under vehicle:

– Wind jack arm up by turning the crank inthe spindle until the jack just goes underthe vehicle.

– The foot of the jack must be placed fullyand securely on the ground.

– Align jack and at same time wind claw upfurther until it contacts the vehicle.

WarningThe claw of the jack must fitround the vertical seam of the sillso that the jack does not slipwhen the vehicle is being raised– see illustration.

� Lift vehicle until the wheel is just clear ofthe ground.� Remove wheel bolts and place them ona clean surface (hub cap, cloth, paper) nextto the jack and take the wheel off.� Fit spare wheel and tighten all bolts usinghand only.To prevent the wheel from rusting solid, thewheel can be greased round the hub.The thread for the wheel bolts must,however, not be greased.The wheel bolts must be clean andeasy to turn – do not grease or oilunder any circumstances!� Lower vehicle and fully tighten bolts in di-agonal sequence using the wheel spanner.� Refit the wheel trim.

� Place and secure defective wheel inspare wheel bracket.



IF AND WHEN 6363

Notes on changing wheel � The box spanner in the screwdriverhandle makes handling the wheel boltseasier. The blade should be removed whendoing this.Never use the box spanner in thehandle of the screwdriver to loosenor tighten wheel bolts.� The following points should benoted after changing a wheel:– Check the inflation pressure of

the replacement wheel as soon aspossible.

– Have the tightening torque of thewheel bolts checked with atorque wrench as quickly as poss-ible. The torque for steel and alloywheels is 170 Nm.

WarningThe wheel bolts could loosenwhilst the vehicle is in motion ifthe tightening torque is too low– risk of accident! The wheelbolts or the bolt thread could,however, also be damaged if thetightening torque is excessivelyhigh.

If the wheel bolts are seen to be cor-roded or too tight when changingthe wheel, they must be replaced be-fore checking the torqueUntil this has been done, you shouldonly drive at low speeds.� When using a spare wheel which differsfrom those on the vehicle, the points onpage 45 must be noted!

� The defective wheel should be repairedas soon as possible.

WarningIf the vehicle is to be subse-quently fitted with wheels ortyres which differ from thosefitted by the factory, it is essen-tial to read the relevant remarkson page 46.

Note fortyres where the direction of rota-tion is stipulatedIt is imperative that the designated directionof rotation for tyre treads (which can be de-termined from the arrow on the side of thetyre) be kept to. The best tyre performancei.e. in aquaplaning, road adhesion, noise andwear are then guaranteed.If a spare wheel has to be fitted against thestipulated direction of rotation, thismeasure should only be a temporary one.The best possible tyre performance con-cerning aquaplaning, noise level and wearare no longer fully guaranteed. We recommend that you take this into ac-count, especially in wet weather, and adjustyour speed to the driving conditions.In order to use the principle of the directionof rotation fully again, the faulty tyre mustbe replaced as soon as possible. If necessary, mount the tyre fitted againstthe direction of rotation in the stipulateddirection.


64 IF AND WHEN64

Anti-theft wheel bolts*Each wheel is also secured with an anti-theft wheel bolt.We would recommend that you keep theadapter in a location known to the vehicleowner at all times, preferably with the ve-hicle tools.

Code numberThe code number for the wheel bolt is im-printed on the upper side of the adapter.You should note the code numberand keep it in a safe place.A replacement adapter can only besupplied by Volkswagen using thiscode card.

B7M–389M

Loosening or tightening the anti-theft wheel bolts1 - Anti-theft wheel bolt2 - Adapter for the wheel bolt.� First press the adapter 2 as far as poss-ible into anti-theft wheel bolt 1. The adapterwill only fir in one position on the anti-theftwheel bolt. � Push the wheel spanner (from the ve-hicle tools) as far as possible onto theadapter 2. The wheel bolt can now be loos-ened or tightened to the specified tighten-ing torque – see page 63.� After changing the wheel, remove theadapter from the wheel bolt.We would recommend that you keep theadapter in a location known to the vehicleowner at all times, preferably with the ve-hicle tools.


IF AND WHEN 6565

B7M–040C

If the system should develop a fault the roofcan also be closed by hand.� Remove interior light by inserting flat


66 IF AND WHEN66

The individual current circuits are protectedby fuses.All electric windows are protected togethervia an automatic fuse which breaks the cir-cuit when overloaded (e.g. windows frozen)and makes the circuit again automaticallyafter a few seconds.It is advisable to always carry a few sparefuses on the vehicle. These can be obtainedfrom any Volkswagen dealer.

WarningNever, under any circumstances”repair” the fuses or replacethem with more powerful ones,as damage in another part of theelectrical system could result.This could even lead to a fire.

Fuse colour code:Violet: 3 Amp. . . . . . . . . . . . . . . . . . . . . . . . . Beige: 5 Amp. . . . . . . . . . . . . . . . . . . . . . . . Brown: 7.5 Amp. . . . . . . . . . . . . . . . . . . . . . Red: 10 Amp. . . . . . . . . . . . . . . . . . . . . . . . . Blue: 15 Amp. . . . . . . . . . . . . . . . . . . . . . . . Yellow: 20 Amp. . . . . . . . . . . . . . . . . . . . . . . White 25 Amp. . . . . . . . . . . . . . . . . . . . . . . . Green: 30 Amp. . . . . . . . . . . . . . . . . . . . . . .

B7M–386M

Changing a fuse


The fuses are located in the instrumentpanel behind a cover – see illustration andthe overview in the front of Booklet 3.1.1,”Cockpit”.On some models, further fuses can befound in the vehicle e.g. in the engine com-partment on the battery. These fusesshould only be replaced by a qualifieddealer.� Switch off the ignition and the compo-nent concerned.� Take the cover off – see illustration.

� A pair of plastic pliers* is secured insidethe lid or in the fuse box and should be usedto remove the fuses.� The fuse layout is shown on a card in thelid of the fuse box.

Fuses


IF AND WHEN 6767

� Pull out the fuse concerned.

� Replace blown fuse – can be recognisedby the burnt metal strip – with a fuse ofsame amperage.� If the newly inserted fuse blows againafter a short time, the electrical systemmust be checked by a qualified dealer assoon as possible.� Replace cover.

Fuse layoutThe fuse layout is shown on a card in the lidof the fuse box.A number of consumers may run over thesame fuse e.g. heating, air conditioning andthe blowers. In this case, several picturescan be seen on the fuse card.The meaning of the pictures on the card isas follows:

Dipped beam

Main beam

Headlight range control

Parking light

Fog light

Rear fog light

Reverse light

Turn signals

Hazard lights

Instrument lighting

Blower

Air conditioning

Heating

Heated windscreen

Heated rear window

Heated exterior mirror

Exterior mirror adjustment

Folding in exterior mirror

Seat heating

Horn

Windscreen wiper and washerRear window wiper and washerRear window wiper

Headlight cleaning system

Sliding roof


68 IF AND WHEN68

Electric windows

Cigarette lighter

Vent window

Locking system

Read owner’s manual

Central electrics

Ignition electrics

Engine electrics

ABS

ESP

Selector lever lighting

Immobilizer

Licence plate

Heated windscreen washer vents

Combi-instrument

Central locking

Radio

CD player, CD changer

Telephone, Telematics

Mobile telephone

Cruise control system

Navigation

Interior lighting

Reading light

Fuel pump

Connector for trailer towing

ABS

O


IF AND WHEN 6969

It is normally no longer possible to replacea bulb without first removing other vehicleparts. This applies to bulbs in particular asthey can only be accessed from the enginecompartment. Special skills are thus re-quired to carry out this work.

WarningParticular care and attentionshould be paid when working inthe engine compartment!� H7-bulbs* are pressurized andcan explode when changing thebulb. Risk of injury!� There is a potentially fatal riskwhen working with vehiclesfitted with gaseous dischargelamps* if the high voltage part ofthe lamp is handled incorrectly!

We recommend, therefore, that the bulbsonly be replaced by a Volkswagen dealer, orthat you ask them for expert advice.

Please note the following points,however, if you wish to change abulb:

WarningPlease refer to the warning noteson page 27 before carrying outany kind of work in the enginecompartment.� The access to the headlights inthe engine compartment can, ac-cording to the engine version, beextremely difficult and thus hin-der the changing of the bulb. Youcould also, above all, injure yourarms and hands.

Before starting to replace a bulb, you mustfirst always switch off the consumer con-cerned.Do not touch the glass part of the new bulbwith bare fingers because the finger marksleft on the glass evaporate when the bulbbecomes hot, the vapour settles on the re-flector and dims it.Always use the same type of bulb. The des-ignation is marked on the base of the bulbor on the glass.It is advisable to always a carry a box ofspare bulbs in the vehicle. These can be ob-tained from Volkswagen dealers.


Replacing bulbs


70 IF AND WHEN70

B7M–390M

Main headlight bulb


Renewing the bulb for dippedbeam and main beam� Open bonnet.

� On the left hand side, pull the divider 1 upand out.� On the right hand side, screw out both ofthe quick releases (arrows and remove thebattery cover 2.� Fold out the appropriate spring clip on therear of the headlight and fold the clip up.The spring clip on the left hand side is lo-cated between the windscreen washerfiller opening and the mudguard.

� Remove the headlight cover by lifting itout and up.� Replace the defective bulb.

– Remove the connector from the bulb.

– Push the spring clip over the lugs and foldit to the side.

– Pull the bulb out of the reflector.

– Insert the new bulb so that the lugs arein the bulb plate in the recess in the re-flector.

� Place the headlight cover with the retain-ing lugs wide apart in the receiver.� Fold the upper spring clip over the head-light cover and engage the clip securely.� Push the divider 1 into the side guiderails to the very end and also secure the bat-tery cover 2 with the quick releases.–Check the headlight setting after installinga new bulb.


IF AND WHEN 7171

B7M–391M


72 IF AND WHEN72

B7M–651M

Lights in the tailgate

� Remove flap in trim.

� Press spring retainer in direction of arrowand remove downwards.� Press defective bulb into holder, turn it toleft and take it out.� Insert new bulb and turn it fully to theright.

B7M–652M

� Place bulb holder lug first into body open-ing (arrow) and press holder up at rear untilthe spring retainer engages.� Refit flap. To do this, first slide both flaplugs behind tailgate trim and press flap up-wards until it engages.


IF AND WHEN 7373

If the engine will not start because the bat-tery is flat, jumper cables can be con-nected to the battery of another vehicle tostart the engine. The following pointsshould be noted:


� Both batteries must be of the 12 Volt var-iety and the capacity (Ah) of the booster bat-tery must be approximately the same asthat of the flat battery.� The jumper cables must be heavyenough to carry the load. Note cable manu-facturer’s data.� Only use jumper cables with insulatedclips.

WarningNever charge a frozen battery –risk of explosion! There is still arisk of chemical burns from acidleaks even after thawing. Alwaysreplace a frozen battery.

Replace a frozen or thawed as thebattery housing might have crackeddue to the ice. Battery acid mightleak out as a result and damage thevehicle.

� There must be no contact between thevehicles, otherwise current can flow assoon as the plus terminals are connected.� The flat battery must be properly con-nected to the electrical system.� The engine of the boosting vehicle mustbe running.� Ensure that the insulated clips haveenough contact to metal. This is particularlyapplicable to clips which are attached to theengine block.

Fuse colour codefor the starter cable:


74 IF AND WHEN74

B1J–223M

A – Flat batteryB – Boosting batteryThe jumper cable must be attachedin the following order:On some models, a cover of the fuseholder* must be opened before it is poss-ible to connect the (+) pole of the battery.1. One end of (+) cable to the (+) terminalof the flat battery A.2. Other end of the cable to the (+) terminalof boosting battery B.3. One end of (–) cable to the (–) terminal ofboosting battery B.4. Other end of cable (X) to a solid metalpart bolted to the block or to cylinder blockitself. This connection should be as far awayas possible from the discharged vehicle bat-tery A.

Warning� Do not connect the negativecable (X) to the negative terminalof the flat battery. The gas emit-ting from the battery could be ig-nited by the sparks caused.

� The negative cable may neverbe attached to parts of the fuelsystem or to the brake cables.� The non-insulated parts of thecable clips must not touch oneanother on any account. Further-more the jumper cable attachedto the battery positive terminalmust not come into contact withelectrically conductive vehicleparts – danger of short circuit!� Route the jumper cables sothat they cannot come into con-tact with rotating parts in the en-gine compartment.� Do not stand with your faceover the battery – danger of acidburns!� Keep sources of ignition(naked flames, burning ciga-rettes etc.) well away from thebattery – danger of explosion!

� Start the engine as described in the”Starting engine” section of Booklet 3.1.1.� If the engine does not start at once, stopusing starter after 10 seconds, wait abouthalf a minute and then try again.� Turn on the blower and the rear windowheating in the vehicle with the dischargedbattery so that voltage peaks can be mini-mised when disconnecting.� Ensure that the headlights areswitched off as the bulbs can be de-stroyed by voltage peaks when dis-connecting the cables.� With engine running, disconnect cablesin reverse sequence.


IF AND WHEN 7575

General notes� Check whether there are any local trafficregulations concerning the towing of ve-hicles.� The tow-rope should be slightly elastic toreduce the risk of damage to both vehicles.It is advisable to use synthetic fibre ropes,or ropes of similar elastic material. It ishowever safer to use a towing bar!Avoid excessive towing effort and do notjerk. During towing operations on other thansurfaced roads there is always the dangerthat the attachment points will be over-loaded and damaged.� Before trying to tow start, an at-tempt should be made to start usingthe battery of another vehicle – seeprevious page.� Both drivers must be familiar with towingprocedures. Inexperienced drivers shouldnot attempt to tow start or tow.

� When using a tow-rope the driver of thetowing vehicle must engage the clutch verygently when moving off and changing gear.� The driver of the vehicle being towedmust ensure that the tow-rope is alwaystaut.� The emergency lights must be switchedon on both vehicles – unless local regula-tions differ.� Turn ignition key to ”Drive” position sothat the steering wheel is free and the turnsignals, horn, and, if necessary, the wind-screen wiper and washer can be used.� As the brake servo only works when theengine is running, considerably more pres-sure is required on the brake pedal whenthe engine is not running.� More force than usual will be required toturn the steering wheel as the power as-sisted steering does not work when engineis not running.� When there is no lubricant in the manualor automatic gearbox, the vehicle may onlybe towed with driving wheels lifted.� The vehicle must be lifted at the front ifthe distance to be towed is further than 50km.A tow-rope or a towing bar must only be ap-plied at the following points:

Tow starting/towing


76 IF AND WHEN76

B7M–392M

Front towing eyeA cover in the lower area of the bumper onthe right hand side must first be removed togain access to the front towing eye – see il-lustration.To remove the cover, press together theplastic part1 in the given arrow direction.This will disengage the retaining lugs andthe cover can be taken off to the front.To install, first press the cover with the thinside in the rear of the receiver. Then pressthe cover to the back until it engages fully.

B7M–203C

Rear towing eye� The towing eye is located on the rightunder the rear bumper – see illustration.


IF AND WHEN 7777

Tow startingWe recommend as a general rule that youshould not tow start your vehicle. Emerg-ency starting procedures should be used in-stead – see page 73.There are a number of reasons for not towstarting:� There is a high accident risk when towstarting, e.g. the vehicle could crash into thevehicle that is towing.� Unburned fuel can enter the cata-lytic converter on vehicles with apetrol engine and cause damage.

If a vehicle is to be tow started des-pite the above warnings the follow-ing points must be noted by thedriver of the vehicle being towed:� Before moving off, engage 2nd or 3rdgear, depress and hold clutch.� Switch ignition on.

� Once both vehicles are moving, releasethe clutch.� As soon as engine starts, depress clutchand move gear lever into neutral to avoidrunning into the towing vehicle.� For technical reasons tow start-ing a vehicle with an automaticgearbox is not possible.

TowingWhen towing vehicles with an auto-matic gearbox, the following pointsmust be noted in addition to the details onpage 75:� Selector lever at ”N”.

� Do not have the vehicle towed fasterthan 30 mph (50 km/h).� To not tow further than 30 miles (50 kilo-metres).Reason: When the engine is not running,the gearbox oil pump is not working and thegearbox is not adequately lubricated forhigh speeds or long distances.� With a breakdown vehicle the vehiclemay only be suspended at the front.Reason: If given a rear suspended tow, thedrive shafts turn backwards. The planetarygears in the automatic gearbox then turn atsuch high speeds that the gearbox will beseverely damaged in a short time.


78 IF AND WHEN78

Vehicle jackThe procedure for lifting with the vehiclejack is described on page 61.

Vehicle hoistBefore driving onto a vehicle hoist,please ensure that there is adequateclearance between the hoist super-structure and the low parts on un-derside of vehicle.

Trolley jackIt is essential to use a suitable rubber pad toprevent damage to the underside of the ve-hicle.On no account should the vehicle belifted under the engine, gearbox,rear axle or front axle as this cancause serious damage.

Warning� Never start the engine with thevehicle lifted on the jack – dangerof accident!� The vehicle must be supportedon suitable stands if work has tobe done underneath the vehicle.

B7M–102C

Front

B7M–103C

Rear

Lifting points for hoist andtrolley jackThe vehicle may only be lifted at thepoints shown in the illustration asserious damage could otherwise bedone to the vehicle.

Lifting vehicle

INDEX 7979

ALPHABETICAL INDEX

Numbers4MOTION 10. . . . . . . . . . . . . . . . . . . . .

AAccessories 49. . . . . . . . . . . . . . . . . . . Additional battery 39. . . . . . . . . . . . . . Alloy wheels 23. . . . . . . . . . . . . . . . . . . Anti-freeze 33. . . . . . . . . . . . . . . . . . . . Anti-locking brake system (ABS) 6. . . Anti–knock properties of the fuel 3. . Anti–theft wheel bolts 64. . . . . . . . . . Aquaplaning 44. . . . . . . . . . . . . . . . . . . Automatic car washes 20. . . . . . . . . .

BBall coupling 55. . . . . . . . . . . . . . . . . . . Battery 38. . . . . . . . . . . . . . . . . . . . . . . .

– Charging 40. . . . . . . . . . . . . . . . . . . – Installing 42. . . . . . . . . . . . . . . . . . . – Removing 42. . . . . . . . . . . . . . . . . . – Renewing 41. . . . . . . . . . . . . . . . . . – Winter operation 39. . . . . . . . . . . .

Bonnet 29. . . . . . . . . . . . . . . . . . . . . . . . Brake fluid 37. . . . . . . . . . . . . . . . . . . . . Brake servo 6. . . . . . . . . . . . . . . . . . . . Brake system 37. . . . . . . . . . . . . . . . . . Brakes 5. . . . . . . . . . . . . . . . . . . . . . . . . Breakdown set 58. . . . . . . . . . . . . . . . . Bulbs, replacing 69. . . . . . . . . . . . . . . .

CCar phone 52. . . . . . . . . . . . . . . . . . . . . Care of leather 24. . . . . . . . . . . . . . . . . Care of vehicle 19. . . . . . . . . . . . . . . . .

– Alloy wheels 23. . . . . . . . . . . . . . . – Instrument panel 24. . . . . . . . . . . . – Seat belts 25. . . . . . . . . . . . . . . . . . – Thermal box 25. . . . . . . . . . . . . . . .

Catalytic converter 12. . . . . . . . . . . . . Cavity preservation 22. . . . . . . . . . . . . Cetane number 3. . . . . . . . . . . . . . . . . Changing wheels 60. . . . . . . . . . . . . . . Cleaning and anti-corrosion treat– ment of engine compartment 26. . Cleaning plastic parts 24. . . . . . . . . . . Cleaning the instrument panel 24. . . Cleaning the vehicle 19. . . . . . . . . . . . Code number 64. . . . . . . . . . . . . . . . . . Coolant level 33. . . . . . . . . . . . . . . . . . . Cooling additive 33. . . . . . . . . . . . . . . . Cooling system 33. . . . . . . . . . . . . . . .

DDepression points for jack 61. . . . . . . Diesel engines, supplementary heating unit 4. . . . . . . . . . . . . . . . . . . Diester 3. . . . . . . . . . . . . . . . . . . . . . . . . Differential lock 8. . . . . . . . . . . . . . . . . Door seals 21. . . . . . . . . . . . . . . . . . . . . Drawbar weight 17. . . . . . . . . . . . . . . .

80 INDEX80

ALPHABETICAL INDEX

DDriving abroad 16. . . . . . . . . . . . . . . . . Driving in winter, Diesel fuel 3. . . . . . Driving tips 11. . . . . . . . . . . . . . . . . . . . Driving with four-wheel drive 10. . . .

EElectronic differential lock 8. . . . . . . . Electronic Stabilisation Programme 9. . . . . . . . . . . . . . . . . . . Emergency starting 73. . . . . . . . . . . . . Engine

– Oil 30. . . . . . . . . . . . . . . . . . . . . . . . – Oil change intervals 32. . . . . . . . . – Oil consumption 31. . . . . . . . . . . . – Oil level 31. . . . . . . . . . . . . . . . . . . . – Safety notes 27. . . . . . . . . . . . . . .

Environment– Battery 41. . . . . . . . . . . . . . . . . . . . – Brake fluid 37. . . . . . . . . . . . . . . . . – Care of car 19. . . . . . . . . . . . . . . . . – Coolant 33. . . . . . . . . . . . . . . . . . . . – Driving with low emissions/noise 13. . . . . . . . . . . . – Driving with respect for the environment 13. . . . . . . . . – Engine oil 32. . . . . . . . . . . . . . . . . . – Exhaust gas system 12. . . . . . . . .

– Fuel 2. . . . . . . . . . . . . . . . . . . . . . . . – Old oil 32. . . . . . . . . . . . . . . . . . . . . – Old tyres 45. . . . . . . . . . . . . . . . . . . – Tyre pressure 44. . . . . . . . . . . . . . . – Tyres 45. . . . . . . . . . . . . . . . . . . . . . – Unleaded fuel 2. . . . . . . . . . . . . . . – Washing the vehicle 20. . . . . . . . .

ESP 9. . . . . . . . . . . . . . . . . . . . . . . . . . . Exhaust

– Gases 13. . . . . . . . . . . . . . . . . . . . . – System 12. . . . . . . . . . . . . . . . . . . .

Exhaust emission control system 12. . . . . . . . . . . . . . . External aerial 52. . . . . . . . . . . . . . . . . .

FFan 28. . . . . . . . . . . . . . . . . . . . . . . . . . . First aid 53. . . . . . . . . . . . . . . . . . . . . . . First Aid Kit 53. . . . . . . . . . . . . . . . . . . . Flat tyre 58. . . . . . . . . . . . . . . . . . . . . . . Four-wheel drive 10. . . . . . . . . . . . . . . Fuel 2, 3. . . . . . . . . . . . . . . . . . . . . . . . .

– Additives 2. . . . . . . . . . . . . . . . . . . . – Consumption 13. . . . . . . . . . . . . . . – Saving 13. . . . . . . . . . . . . . . . . . . . . – Unleaded 2. . . . . . . . . . . . . . . . . . .

Fuels, additives 3. . . . . . . . . . . . . . . . . Fuses 66. . . . . . . . . . . . . . . . . . . . . . . . .

INDEX 8181

ALPHABETICAL INDEX

HHeadlights, attaching adhesive strips 16. . . . . .

IInspection intervals 32. . . . . . . . . . . . .

JJack 54, 61, 62. . . . . . . . . . . . . . . . . . . Jacking points 62. . . . . . . . . . . . . . . . . Jump leads 73. . . . . . . . . . . . . . . . . . . .

LLifting vehicle 78. . . . . . . . . . . . . . . . . . Lubricants 30. . . . . . . . . . . . . . . . . . . . .

MMobile telephone 52. . . . . . . . . . . . . . Modifications 49. . . . . . . . . . . . . . . . . .

OOctane number 2. . . . . . . . . . . . . . . . . Oil 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . Oil additives 31. . . . . . . . . . . . . . . . . . . Oil change intervals 32. . . . . . . . . . . . .

Oil consumption 31. . . . . . . . . . . . . . . Oil dipstick, engine 31. . . . . . . . . . . . . Oil specifications 30. . . . . . . . . . . . . . .

PPaint care 21. . . . . . . . . . . . . . . . . . . . . Parking 12. . . . . . . . . . . . . . . . . . . . . . . Petrol

– Additives 2. . . . . . . . . . . . . . . . . . . . – Quality 2. . . . . . . . . . . . . . . . . . . . . .

Power assisted steering 7. . . . . . . . . .

RRadio 51. . . . . . . . . . . . . . . . . . . . . . . . . Reduction of engine output 9. . . . . . . Renewal of parts 49. . . . . . . . . . . . . . . Replacement parts 49. . . . . . . . . . . . . Replacing bulbs 69. . . . . . . . . . . . . . . . RME diester 3. . . . . . . . . . . . . . . . . . . . Rubber seals 21. . . . . . . . . . . . . . . . . . Running-in 11. . . . . . . . . . . . . . . . . . . . .

82 INDEX82

ALPHABETICAL INDEX

SSafety notes 27. . . . . . . . . . . . . . . . . . . Saving energy 13. . . . . . . . . . . . . . . . . Seals

– On roof frame 21. . . . . . . . . . . . . . – Windscreen seals 21. . . . . . . . . . .

Sliding/tilting roof 65. . . . . . . . . . . . . . . Snow chains 48. . . . . . . . . . . . . . . . . . . Socket 17. . . . . . . . . . . . . . . . . . . . . . . . Spare wheel 56. . . . . . . . . . . . . . . . . . . Speeds 11. . . . . . . . . . . . . . . . . . . . . . . Stabilisation Programme 9. . . . . . . . . Steering 7. . . . . . . . . . . . . . . . . . . . . . . . Sunroof 65. . . . . . . . . . . . . . . . . . . . . . . Supplementary heating unit 4. . . . . . . Syncro, snow chains 10. . . . . . . . . . . .

TTail lights 71. . . . . . . . . . . . . . . . . . . . . . Technical modifications 49. . . . . . . . . Telephone 52. . . . . . . . . . . . . . . . . . . . . The first 1500 km 11. . . . . . . . . . . . . . Tools 54, 58. . . . . . . . . . . . . . . . . . . . . Tow hook 54, 55. . . . . . . . . . . . . . . . . . Tow starting 77. . . . . . . . . . . . . . . . . . .

TTowing 77. . . . . . . . . . . . . . . . . . . . . . . . Towing eye 76. . . . . . . . . . . . . . . . . . . . Trailer towing 17. . . . . . . . . . . . . . . . . . Tread depth 44. . . . . . . . . . . . . . . . . . . Trolley jack 78. . . . . . . . . . . . . . . . . . . . Turn signals 71. . . . . . . . . . . . . . . . . . . Two-way radios 52. . . . . . . . . . . . . . . . Tyres 43. . . . . . . . . . . . . . . . . . . . . . . . .

– Condition 44. . . . . . . . . . . . . . . . . . – Inflation pressure 43. . . . . . . . . . . – Stipulated direction of rotation 63

UUnbalanced wheels 44. . . . . . . . . . . . . Undercoating 23. . . . . . . . . . . . . . . . . . Unleaded fuel 2, 3. . . . . . . . . . . . . . . . .

VVehicle battery 39. . . . . . . . . . . . . . . . . Vehicle jack 78. . . . . . . . . . . . . . . . . . . . Vehicle lift 78. . . . . . . . . . . . . . . . . . . . . Vehicle tools 54, 58. . . . . . . . . . . . . . .

INDEX 8383

ALPHABETICAL INDEX

WWarning triangle 53. . . . . . . . . . . . . . . Washing 19. . . . . . . . . . . . . . . . . . . . . . Wheel bolt security set 64. . . . . . . . . Wheel bolts 46. . . . . . . . . . . . . . . . . . . Wheels 43. . . . . . . . . . . . . . . . . . . . . . . Windows, de-icing 22. . . . . . . . . . . . . . Windscreen washer system 35. . . . . Winter operation

– Battery 39. . . . . . . . . . . . . . . . . . . . – Care of vehicle 19. . . . . . . . . . . . . – Cooling system 33. . . . . . . . . . . . . – De-icing windows 22. . . . . . . . . . . – Engine oil 30. . . . . . . . . . . . . . . . . . – Snow chains 48. . . . . . . . . . . . . . . – Tyres 47. . . . . . . . . . . . . . . . . . . . . . – Windscreen washer system 35. .

Winter tyres 47. . . . . . . . . . . . . . . . . . . Wiper blades 36. . . . . . . . . . . . . . . . . .

VOLKSWAGEN AG is working continuouslyon the development of all types and mo-dels. Please appreciate that we must re-serve the right to change our models inshape, equipment and technology at anytime. No legal commitment is therefore im-plied by the details, illustrations and descrip-tions in this manual.

The texts, illustrations and norms in thismanual are based on the information avail-able at the time of going to print.

All rights are reserved expressly by VOLKS-WAGEN AG. Subject to modification with-out notice.

Reprinting, reproducing or translation, inwhole or in part, is not permitted withoutwritten permission from VOLKSWAGENAG.

Produced in Germany

VOLKSWAGEN AG

� This paper was manufactured frompulp bleached without using chlorine.

3.2 Sharan | Rat und Tat | Art.-Nr.: 231.551.SHR.29Redaktionsschluß: 04.2002 | Ausgabe: englisch 05.2002

sharan · 2015. 1. 8. · tips and maintenance filling-up 3 3 diesel fuel diesel fuel must...

Documents