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Setup Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account.

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Page 1: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Setup Corporate (Microsoft® Exchange) EmailThis tutorial will walk you through the steps of setting up your corporate email account.

Page 2: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Microsoft Exchange Email Support Exchange Server Information

You will need to obtain the following information:• Server name• Domain name• Whether an encrypted (SSL) connection is required• Your username and password

Please Note: Step 1 provides a way to obtain the information needed. If you’re not able to obtain the information, please contact your IT administrator.

Page 3: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Step 1 Getting the right information

Step A – From your web browser, try to login to your Outlook Web Access (OWA).

In the above example, the server name is the part of the URL between https:// and /owa/. The 's' in https means SSL is enabled on the server (if SSL was disabled on the server, it would just be http.) The password you used to log into OWA is the password you will enter on your handheld. Therefore, the Exchange Server settings would be:

Server name – mail.companydomain.com (can vary according to IT setup)Use SSL- YesPassword – The password you entered above

https://mail.companydomain.com/owa/

Page 4: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Step 1 (continued) Getting the right information

Step B – From your computer keyboard, press Ctrl-Alt-Delete, and note the logon information.

Please Note: If the steps above do not work you will have to contact your IT administrator.

The domain and user name will appear under the Logon Information. It should appear as the following:“You are logged in as DOMAIN NAME\USER NAME”

http://upload.wikimedia.org/wikipedia/en/c/c9/Xp_windows_security.png
Page 5: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Step 2 Setting up your phone

From the Applications Menu, Touch Email.

Page 6: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Step 3 Setting up your phone

Type in the email address you would like to be displayed in outgoing mail, and the password.

Check the box only if you want this to be your default email account.

Touch Next.

Page 7: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Step 4 Setting up your phone

Touch Exchange Account.

Page 8: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Step 5 Setting up your phone

Enter the information you found in Step 1, and Press Next.

Tip: Do not select Accept all SSL certificates unless instructed by your IT admin.

Page 9: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Step 6 Setting up your phone

Your phone will check the incoming server settings.

Page 10: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Step 7 Setting up your phone

If everything is correct the following screen will appear allowing you to customize your account settings.

Page 11: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Step 8 Setting up your phone

Finally, you will be asked to name this account, and enter the name that will be displayed on outgoing messages.

Touch Done when complete.

Page 12: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.

Troubleshooting

Please visit the Microsoft Exchange Email Troubleshooting FAQ if the steps above did not work.

http://motorola-global-eng.custhelp.com/cgi-bin/motorola_global_eng.cfg/php/enduser/moto_integration.php?p_country=US&p_language=EN&p_action=faq_lookup&p_faqid=39440
Page 13: Setup Corporate (Microsoft Exchange) Email Corporate (Microsoft® Exchange) Email This tutorial will walk you through the steps of setting up your corporate email account. Microsoft®

Microsoft® Exchange Email Support, Rev A Add additional legal text here if required by your local Legal Counsel. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2009 Motorola, Inc. All rights reserved.


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