setting up points of distribution in fort bend county

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September 23, 2009 Fort Bend County, TX Fort Bend County Coordination Council Setting Up Points of Distribution in Fort Bend County

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Page 1: Setting Up Points of Distribution in Fort Bend County

September 23, 2009

Fort Bend County, TX

Fort Bend County Coordination Council

Setting Up Points of Distribution in Fort Bend County

Page 2: Setting Up Points of Distribution in Fort Bend County

2 Fort Bend County, TX

Some Preliminary Assumptions…….Some Preliminary Assumptions…….

A Catastrophic Event (e.g. Hurricane Ike) will require a vast amount of emergency resources in order to respond to the emergency needs of affected communities.

Citizens, businesses, state agencies, and industries will provide their own resources for the first three days; however, the need may exist to provide a limited amount of life sustaining resources to the community due to loss of infrastructure.

Points of Distribution will be needed at the local level to support the distribution of life sustaining supplies to the community.

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What are Points of Distribution or PODs?What are Points of Distribution or PODs?

Points of Distribution

Points of Distribution are centralized locations where the public picks up life sustaining commodities following a disaster or emergency

Commodities usually include shelf stable food and water

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OverviewOverview

2008: Hurricane Ike

Discussion: Lessons Learned About PODs

2009: POD Preparations

Best Practices: PODs

Page 5: Setting Up Points of Distribution in Fort Bend County

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Hurricane IkeHurricane Ike

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Hurricane Ike Hits Galveston, Sept 13 2009Hurricane Ike Hits Galveston, Sept 13 2009

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Ike Winds Approximately 110 mph at LandfallIke Winds Approximately 110 mph at Landfall

Landfall in Galveston at 2:00 AM on Saturday

In Fort Bend County, duration of tropical storm force winds approximately 14 hours

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Hurricane Ike Strikes Fort Bend CountyHurricane Ike Strikes Fort Bend County

20 homes destroyed 7,000 homes damaged 130,000 homes affected 3 dead, 8 injured, 4 hospitalized

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Widespread Power Outages in Fort Bend CountyWidespread Power Outages in Fort Bend County

67% of electrical services out

One week later, still 25% of services out

Impacts water and wastewater utilities severely

Page 10: Setting Up Points of Distribution in Fort Bend County

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Cities Open POD Sites in County, Sept 16 2009Cities Open POD Sites in County, Sept 16 2009

6 POD sites open

County establishes POD re-supply site at County Fairgrounds

Stafford POD site serves over 150,000 people

Page 11: Setting Up Points of Distribution in Fort Bend County

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Lessons Learned About PODsLessons Learned About PODs

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The Good………The Good………

Satisfied a Community Need Excellent Volunteer Response Public – Private Collaboration Good Communication between Cities

and County Logistics Console Government Works!

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The Bad…….The Bad…….

Self-Reporting Volunteers

Volunteers who Brought Children to Site Equipment Needs (fork lifts, pallet jacks) Personnel Needs (trained equipment

operators) Support Needs (tents, toilets, dumpsters) Potential Liability Issues

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The Ugly……….The Ugly……….

Frustrated citizens who treated the volunteers poorly

Need for better communication about where PODs were located and hours of operations

Citizens who complained about PODs shutting down, even though retail stores had re-opened

Delivery of POD resources in the middle of the night when volunteers were unavailable

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2009 POD Preparations2009 POD Preparations

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It is up to each individual city to:It is up to each individual city to:

Determine the location and type of POD

Coordinate the activation of the POD Designate resources for each POD Activate the POD Operate POD until demobilized Notify the County EOC that POD is

operational

Page 17: Setting Up Points of Distribution in Fort Bend County

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Types of PODsTypes of PODs

Type I:

20,000 persons per day, 560 vehicles per hour

Type II:

10,000 persons per day, 280 vehicles per hour

Type III:

5,000 persons per day, 140 vehicles per hour

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Identification of POD LocationsIdentification of POD Locations

In Spring, County OEM requested that each municipality identify POD locations

Information such as Points of Contacts; Type: Physical Address; GPS Coordinates; gathered by County OEM

Information on 12 sites sent to TDEM

Page 19: Setting Up Points of Distribution in Fort Bend County

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Fort Bend County POD LocationsFort Bend County POD Locations

Page 20: Setting Up Points of Distribution in Fort Bend County

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Some POD Best PracticesSome POD Best Practices

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The 4 S’sThe 4 S’s

Staffing Site Layout Support Safety

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STAFFINGSTAFFING

The POD Manager has overall responsibility for the safe operation of the POD

The Loading Team conducts loading operations and sustainment of staff, including customer commodity loading, overseeing staff feeding, establishing shift schedules, trash removal, maintenance of restrooms

The Support Team supports the loading line by resupplying loading points, unloading bulk commodities, maintaining traffic control, and providing community relations

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POD Staffing Org ChartPOD Staffing Org Chart

POD Staff

POD Manager

Support Team Leader

Community Relations

Traffic Controller

Loading Team Leader

Fork Lift Operator

Pallet Jack Operator

Site Security Officer

Loaders

Page 24: Setting Up Points of Distribution in Fort Bend County

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POD Staffing & POD TypesPOD Staffing & POD Types

Type III POD. It serves 5,000 people a day based on one vehicle representing a household of 3 people. A Type III POD is 150 feet by 300 feet and requires a staff of 19 per day. Three loading points and one vehicle lane are used.

Type II POD. is twice the size of a Type III and serves 10,000 people a day based on one vehicle representing a household of 3 people. A Type II POD is 250 feet by 300 feet and requires a staff of 34 per day. Six loading points and two vehicle lanes are used.

Type I POD. A Type I POD serves 20,000 people a day based on one vehicle representing a household of 3 people. A Type I POD is 250 feet by 500 feet and requires a staff of 78 per day. Type I PODs are only used in large metropolitan areas. Twelve loading points and four vehicle lanes are used.

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SITE LAYOUTSITE LAYOUT

What type of POD? Vehicle, pedestrian or mass transit? Are there entrance and exit concerns? Is there more than one entry/exit point? What is the traffic flow around the site? Will residents have to cross a busy street? Will this POD Site halt the surrounding traffic and cause a traffic

jam? Will this site impede emergency response vehicles? Are there turns within the site or at the entry/exit points that

require extra maneuvering? Can large semi trailer trucks get in and out without assistance? Is the POD in a location that may flood? Is there debris on the site that could injure someone? Is there a structure that could fall on the POD?

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A POD is divided into three areas:A POD is divided into three areas:

The SUPPLY LINE is where supply trucks, usually tractor-trailers, have room to unload. This area also includes staff care facilities including restroom facilities and rest tent. Having an informational bulletin board in the rest tent is a good way to keep your staff updated.

The LOADING LINE is where supplies are kept waiting on stacked pallets to be distributed to the public. This is also where loaders wait while vehicles are moving through the Vehicle Line.

The VEHICLE LINE is where the public drives through to get supplies. Entry into the vehicle line occurs only when all vehicles have come to a complete stop and the Traffic Controller has instructed the staff to “LOAD”.

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POD Type III Site Layout:POD Type III Site Layout:

Site Layout

CPOD TrainingLesson 4–3CPOD SetupSite LayoutSite Layout

LLLLLL

Supply Line

Loading Line

Vehicle LineTCTC

44

33

22 11

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POD Type II Site Layout:POD Type II Site Layout:

POD Type II Layout

LPLP LPLP LPLP

LPLP LPLP LPLP

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POD Type I Site Layout:POD Type I Site Layout:

POD Type I Layout

LPLPLPLPLPLP

LPLPLPLPLPLP

LPLPLPLPLPLP

LPLPLPLPLPLP

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SUPPORTSUPPORT

At each POD location, it is best to have POD kit(s) on site to support the initial setup of the POD.

Each POD kit is designed for a Type III POD. If a Type II POD is established at that site,

the site should have two kits. A Type I POD would need four kits. The POD kit has supplies for the site and

individual staff positions.

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Type III Pod Kit to Support Initial POD SetupType III Pod Kit to Support Initial POD Setup

One (1) 96 gal trash can, wheeled (for storage of the kit) Sixteen (16) pairs of leather work gloves Four (4) rolls of duct tape Nineteen (19) battery-powered (D-cell) flashlights Nineteen (19) reflective safety vests One (1) First Aid Kit Twelve (12) 36”, reflective traffic cones Sixteen (16) safety hard hats Thirty (30) orange or red glow sticks Thirty six (36) D-cell, batteries Eight (8) medium back support belts or vests Eight (8) large back support belts or vests One (1) 5 lb. fire extinguisher

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Other Items Needed to Support Site:Other Items Needed to Support Site:

Dumpster Portable Restrooms Break Area Light Tower Fort Lifts Pallet Jacks

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SAFETYSAFETY

The POD Manager is the primary safety officer and is responsible for the safety of all staff and visitors to the site

The POD Manager trains the staff on proper and safe

operation of all equipment and ensures safety measures are enforced

The POD Manager conducts safety training with staff and provides a safety briefing at the beginning of each shift

The POD Manager accomplishes a site hazard assessment daily, develops preventive safety measures and communicates this to all staff

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Safety by providing adequate space:Safety by providing adequate space:

POD

Other

WATER

MRE

Other

WATER

MRE

Pallet

Pallet

Pallet

Pallet

Pallet

Pallet

When setting up a POD, there is a minimum space for each area: Vehicle Line – 20 feet wide Loading Point – 80 feet by 40 feet each Supply Line – 50 feet wide Use Traffic Cones and Signs to Improve Traffic Flow

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Enhance Safety through use of PPE:Enhance Safety through use of PPE:

Use of Personal Protective Equipment may include:

Head Protection Hard Hats Hats w/ wide brims

Hand Protection Leather Work Gloves

High Visibility Vests Reflective traffic vests for all personnel Not only for safety, but worker identification

Illumination Flashlights Glow sticks

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Still thirsty for more POD knowledge?Still thirsty for more POD knowledge?

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For More Information:For More Information:

IS-26 Guide to Points of Distribution

Course Overview

This guide was developed to provide an in-depth look into the planning, operations, and demobilization stages of a POD mission. The lessons detail the staffing and procedures any jurisdiction will need to plan for, execute, and shut down POD operations. The guide also includes key lessons such as safety, equipment, and resource accountability.

http://training.fema.gov/EMIWeb/IS/is26.asp