setting smart business goals and objectives

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  • 8/14/2019 Setting SMART Business Goals and Objectives

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    Setting S.M.A.R.T. BusinessGoals

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    SMART

    SS - specific, significant, stretching

    MM - measurable, meaningful, motivational

    AA - agreed upon, attainable, achievable,

    acceptable, action-oriented RR- realistic, relevant, reasonable, rewarding,

    results-oriented

    TT - time-based, timely, tangible, trackable

    NBNB When you next run a project take a momentWhen you next run a project take a moment

    to consider whether your goals are SMARTto consider whether your goals are SMART

    goalsgoals.

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    SMART GoalSpecific

    Goals must be clear andunambiguous; vagaries andplatitudes have no place in goalsetting.

    When goals are specific, theycommunicate exactly what is

    expected, when, and how much.

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    SMART GoalSpecific

    Focus creates a powerful force: goalgoal

    powerpower

    The more focused your energies, themore power you generate.

    NB too many goals dilute focus.NB too many goals dilute focus.Optimal 2-3 Goals per unit at any oneOptimal 2-3 Goals per unit at any one

    time!time!

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    SMART GoalMeasurable

    Track team progress

    Help keep the team motivated.

    NBNB - A Goal without a measurable- A Goal without a measurable

    outcome is like a sports competitionoutcome is like a sports competition

    without a scoreboard or scorekeeper!without a scoreboard or scorekeeper!

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    SMART GoalAttainable & Agreed Upon

    Goals must be achievable and attainable byall employees.

    The best goals require employees to stretch

    a bit to achieve them, but they aren'textreme.

    Goals that are set too high or too lowbecome meaningless, and employees

    naturally come to ignore them.

    NBNB Supervisors and managers must work withSupervisors and managers must work with

    their employees to set goals!their employees to set goals!

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    SMART GoalRelevant & Realistic

    Goals must be aligned to iGovTTs vision andmission.

    Must be based on the current conditions andrealities of the environment. I.E within the availability ofresources,

    knowledge and time. NB Irrelevant Goals -> iGovTT losses focus & Goals

    are Ignored.

    Unrealistic Goals -> loss of team motivation Employees feel over burdened, overwhelmed &

    stressed out Which leads to low productivity

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    SMART GoalTime-Based / Time-Bound

    Goals must have starting points,ending points, and fixed durations.

    Deadline bolster employeescommitment to achieving the goal.

    Creates urgency.

    NB Time must be measurable,attainable and realistic.

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    SMART Goals SSpecific

    Well defined Clear to anyone that has a basic knowledge of the project

    MMeasurable Know if the goal is obtainable and how far away completion is

    Know when it has been achieved AAgreed Upon /Attainable

    Agreement with all the stakeholders what the goals should be RRealistic / Relevant

    Within the availability of resources, knowledge and time TTime Based / Time-Bound

    Enough time to achieve the goal Not too much time, which can affect project performance

    NB SMART Goals = SMART iGovTTNB SMART Goals = SMART iGovTT

    SMART Goals propel iGovTTSMART Goals propel iGovTTfastforward!!