Session 1: Introduction to Health Service GovernanceMandy Garnham, 7 September 2017, 3pm

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Record session

Session 1: Introduction to Health Service GovernanceMandy Garnham, 7 September 2017, 3pm

Today’s aim

The aim of today’s session is to give you an overview of the course structure,

support and assessment.

After this session, you will be able to develop a plan for studying which you can

follow between now and the exam, either in November 2017 or June 2018.

Agenda

Advanced Certificate in Health Service Governance

• Course outline: webinar delivery, presentation and practice tasks

• Planning your study, MyICSA and study support

• Approaches to study: using the study texts, note taking and learning

strategies

Mandy Garnham, Learning Support Manager

• Student experience, guidance and advice

• Delivery of study support and webinars

• Online learning

Your exam experiences

Think back to your last exam:

• When did you take the exam?

• What exam was it?

• What type of exam was it and at

what level?

• How did you prepare for it?

Course outline

Level

Level 6: 15 credits of a university module at this level.

Part of the CSQS syllabus – you can continue on to CSQS and would be

exempt from the Governance module.

As each credit amounts to 10 hours of study, the amount of credit here

suggests a recommended total study time of 150 hours, incorporating all

the course input, wider reading and the exam.

Course outline

Course content and delivery

Webinar delivery delivered by the examiner – Claire Lea

Interactive guided learning hours

The course content is set out in the syllabus for ‘Health Service Governance’,

which is available on the student area of the website, MyICSA.

Course delivery

The webinars run for one hour: up to 50 minutes presentation time and 10 minutes

Q & A.

• Self study in between webinars with the study materials.

• You can contact me if you have any questions in between webinars.

• Health Service Governance presenter: Claire Lea

Exam Registration

If you want to take the exam at the end of the course, you need to be registered for

it. You’ve probably already done that – you’ve filled in the registration form

indicating that you want to enter for the winter or summer sitting.

• November or June sitting (30 November for Health Service Governance)

• Sitting the June 2018 exam – self study.

The study text and course materials

Study material

• The Handbook contains the

subject content. You should refer

to the webinar schedule to check

what to prepare for each session.

The student guide

The student guide will be in PDF

format only and will cover:

• Theoretical frameworks

• Test your knowledge

• Stop and think

Webinars and tasks

Guidance on webinars

Joining the webinar, preparation and follow up

You should prepare for each webinar by reading the relevant section of the

Handbook and use the study guide to practice questions.

• Each week I will send you a new link for that week’s webinar – same process as

this week.

• After the webinar I will email you the slides, the recording, any chat responses

and the tasks if set that week. The recording will be password protected.

• If you have any questions for Claire or myself, please use the chat function

during the webinar but you can email me questions in between webinars

if need be.

Guidance on practice tasks

Writing and submission of your tasks

You should prepare for the exam by attempting both practice tasks. The questions

will be in a similar format and style to the exam questions.

• These tasks will be set in Session 3 and Session 7. Guidance will be given in the

webinar and you will have the opportunity to ask questions.

• You have a week to submit the tasks, using the cover sheet provided.

• The tasks are marked by Claire. They are given a grade and feedback.

• Incomplete or missing tasks are your responsibility.

Planning your study

Planning your study

Planning your study

Recommended study time and structure

Making the time for study v studying when you can find the time

Calculate:

• Recommended study hours

• Number of weeks before the exam

Planning your study

Calculate:

• Recommended study hours – 150

• Number of weeks before the exam – 13?

= Up to 10 hours of study per week

You should also allocate each section of the study material to a particular week so

that you work through the entire syllabus before the exam.

Study planner up to November 2016

Sample study planner

The purpose of a study planner is to help you:

• Follow a structure at every study session

• Test yourself at frequent intervals and track progress

• Make notes and study aids as you go along

• Break down the study text into manageable sections

Apps to help you study – an example

Making time for study

Which days?

Making time for study

Which days? Time of day?

Making time for study

Which days? Time of day?

How long?

Making time for study

Which days? Time of day?

How long? Fit more in?

Making it happen

MyICSA

Student area of the website

All students have access to the online student area of the website, MyICSA.

• Go to www.icsa.org.uk , click sign in using your username and password.

MyICSA

Your student profile

Study support for Health Service Governance

Study support and material

Study material for webinar and exam preparation

The study support section has a programme guide that will provide an overview of

the course structure and assessment. This webinar is a supplement to that guide.

• Download the syllabus from the main landing page and use as a checklist

• The webinar schedule up to November 2017 is also available in this section

• The study schedule mentioned above is found here too.

Past papers and suggested answers

Study support and past papers

• There are eight past papers and corresponding suggested answers.

• All questions are worth 25 marks. You answer 4 questions out of 6.

• The pass threshold is 50%

Study support and past papers

Preparing for the exam

• Use the test your knowledge questions in the study

guide to check understanding.

• Use the past exam questions to test your

knowledge as you go along

• Nearer the exam date, use the sample paper to

attempt a full mock in 3 hours with 15 minutes

reading time.

Study Support – Exam questions

Exam requirement

• Highlight the important parts of the question

• Apply the knowledge

• Apply the theory

• Show your ability

Approaches to study

Approaches to study

Theory behind Study

• Integrate new learning with existing knowledge

• The best technique for you?

• Draw pictures or diagrams

• Discuss with others

• Think back to what you already know

• Check your understanding

Approaches to study

Study techniques

A common pitfall of getting back into study is

spending too much time on each subject/chapter in

the study text. Many students who mistakenly go

down this route, feel like they are not making

progress.

Approaches to study

Action plan: the little and often method

• Start with an overview of the topic

• Go back to details later on once you have grasped

the main components of the topic

• Set specific goals for each session: if you don’t you

end up wasting time recapping unnecessarily

• At regular intervals, spend a few minutes checking

what you have learnt

Approaches to study

Reading the study material

• Working with the text and note-taking.

• Working through your notes and preparing for revision

• Set specific goals for each session: if you don’t you end up wasting time

recapping unnecessarily.

• Memorising and applying your knowledge.

Approaches to study

Divide your study into hours per week:

• Working with the study material, including webinar

preparation

• Wider reading and further research (checking

meanings, reading codes)

• Practice questions and checking answers

• Revision, memorisation and review

Approaches to study

Note taking

• Think about how you want to format notes so they are clear when you come

back to them later

• Make only one set, you haven’t got the time to re-write notes

• Label your study text with small post it notes and cross reference with notes –

easy to check back later

• Leave space to add information later, use short sentences and abbreviations

Approaches to study – SQ3R

This is a way of studying from the Handbook. You can find further

information from the University of Greenwich website.

http://www.gre.ac.uk/studyskills/reading_skills

1. Survey

2. Question

3. Read

4. Recite

5. Review

Approaches to study – SQ3R

1. Survey

2. Question

3. Read

4. Recite

5. Review

Approaches to study – SQ3R

1. Survey – look at headings, lists etc.

2. Question

3. Read

4. Recite

5. Review

Approaches to study – SQ3R

1. Survey – look at headings, lists etc.

2. Question – turn headings into questions

3. Read

4. Recite

5. Review

Approaches to study – SQ3R

1. Survey – look at headings, lists etc.

2. Question – turn headings into questions

3. Read - and write answers to questions

4. Recite

5. Review

Approaches to study – SQ3R

1. Survey – look at headings, lists etc.

2. Question – turn headings into questions

3. Read - and write answers to questions

4. Recite – read your notes aloud

5. Review

Approaches to study – SQ3R

1. Survey – look at headings, lists etc.

2. Question – turn headings into questions

3. Read - and write answers to questions

4. Recite – read your notes aloud

5. Review – cover and test

Approaches to study – Track your progress

• Progress tracker

• What you did/did not complete

• Wider reading

• Notes

Approaches to study – Organising your Study

• Declutter your study area

• Create a folder system – online or paper

• Divide your notes into categories using dividers

or coloured paper

For every minute spent organizing, an hour is earned. ~ Benjamin Franklin

Don’t Forget Your Goals!

• Goals provide motivation and structure

• Keep on track with your studies

• Achievable study chunks

• Create some time for you to refresh

• Reward yourself!

If you want to live a happy life, tie it to a goal, not to people or things. ~

Albert Einstein

Summary

• Planning your study

• Making it happen

• Approach to study

• Keeping a record

• Stay organised

• Don’t forget your goals!

Things to be considering now…

1• Log on to MyICSA

2

• Read the programme guide and add webinar dates and task deadlines to your diary

3• Plan when you’re going to study in each week/manage commitments

4• Identify times when you can read the study text/make notes/revise

5• Make a start and get ahead with reading the study materials.

Contacts

If you have questions about payments, registering for exams, your exam centre or

accessing any online details and logging into MyICSA, please contact our

Members and Students team at:

studentsupport@icsa.org.uk or 020 7580 4741

My contact details for webinars: mgarnham@icsa.org.uk

LinkedIn: ICSA Health Service Governance

Making contact

• Job title

• Organisation you work for

• Why you chose to study on this course

• How health service governance plays a part in your role

• Any particular areas of interest/things you would like to find out

Following this session

Your next webinar is Thursday 14 September, 4pm. Link to follow

This will be delivered by Claire Lea

Please prepare by reading Chapters 3 to 4 along with the theoretical frameworks in

the student guide which will be emailed to you.

Thank you