Session 1: Introduction to Health Service GovernanceMandy Garnham, 7 September 2017, 3pm
My microphone is currently muted
Today’s aim
The aim of today’s session is to give you an overview of the course structure,
support and assessment.
After this session, you will be able to develop a plan for studying which you can
follow between now and the exam, either in November 2017 or June 2018.
Agenda
Advanced Certificate in Health Service Governance
• Course outline: webinar delivery, presentation and practice tasks
• Planning your study, MyICSA and study support
• Approaches to study: using the study texts, note taking and learning
strategies
Mandy Garnham, Learning Support Manager
• Student experience, guidance and advice
• Delivery of study support and webinars
• Online learning
Your exam experiences
Think back to your last exam:
• When did you take the exam?
• What exam was it?
• What type of exam was it and at
what level?
• How did you prepare for it?
Course outline
Level
Level 6: 15 credits of a university module at this level.
Part of the CSQS syllabus – you can continue on to CSQS and would be
exempt from the Governance module.
As each credit amounts to 10 hours of study, the amount of credit here
suggests a recommended total study time of 150 hours, incorporating all
the course input, wider reading and the exam.
Course outline
Course content and delivery
Webinar delivery delivered by the examiner – Claire Lea
Interactive guided learning hours
The course content is set out in the syllabus for ‘Health Service Governance’,
which is available on the student area of the website, MyICSA.
Course delivery
The webinars run for one hour: up to 50 minutes presentation time and 10 minutes
Q & A.
• Self study in between webinars with the study materials.
• You can contact me if you have any questions in between webinars.
• Health Service Governance presenter: Claire Lea
Exam Registration
If you want to take the exam at the end of the course, you need to be registered for
it. You’ve probably already done that – you’ve filled in the registration form
indicating that you want to enter for the winter or summer sitting.
• November or June sitting (30 November for Health Service Governance)
• Sitting the June 2018 exam – self study.
The study text and course materials
Study material
• The Handbook contains the
subject content. You should refer
to the webinar schedule to check
what to prepare for each session.
The student guide
The student guide will be in PDF
format only and will cover:
• Theoretical frameworks
• Test your knowledge
• Stop and think
Guidance on webinars
Joining the webinar, preparation and follow up
You should prepare for each webinar by reading the relevant section of the
Handbook and use the study guide to practice questions.
• Each week I will send you a new link for that week’s webinar – same process as
this week.
• After the webinar I will email you the slides, the recording, any chat responses
and the tasks if set that week. The recording will be password protected.
• If you have any questions for Claire or myself, please use the chat function
during the webinar but you can email me questions in between webinars
if need be.
Guidance on practice tasks
Writing and submission of your tasks
You should prepare for the exam by attempting both practice tasks. The questions
will be in a similar format and style to the exam questions.
• These tasks will be set in Session 3 and Session 7. Guidance will be given in the
webinar and you will have the opportunity to ask questions.
• You have a week to submit the tasks, using the cover sheet provided.
• The tasks are marked by Claire. They are given a grade and feedback.
• Incomplete or missing tasks are your responsibility.
Planning your study
Recommended study time and structure
Making the time for study v studying when you can find the time
Calculate:
• Recommended study hours
• Number of weeks before the exam
Planning your study
Calculate:
• Recommended study hours – 150
• Number of weeks before the exam – 13?
= Up to 10 hours of study per week
You should also allocate each section of the study material to a particular week so
that you work through the entire syllabus before the exam.
Sample study planner
The purpose of a study planner is to help you:
• Follow a structure at every study session
• Test yourself at frequent intervals and track progress
• Make notes and study aids as you go along
• Break down the study text into manageable sections
MyICSA
Student area of the website
All students have access to the online student area of the website, MyICSA.
• Go to www.icsa.org.uk , click sign in using your username and password.
Study support and material
Study material for webinar and exam preparation
The study support section has a programme guide that will provide an overview of
the course structure and assessment. This webinar is a supplement to that guide.
• Download the syllabus from the main landing page and use as a checklist
• The webinar schedule up to November 2017 is also available in this section
• The study schedule mentioned above is found here too.
Study support and past papers
• There are eight past papers and corresponding suggested answers.
• All questions are worth 25 marks. You answer 4 questions out of 6.
• The pass threshold is 50%
Study support and past papers
Preparing for the exam
• Use the test your knowledge questions in the study
guide to check understanding.
• Use the past exam questions to test your
knowledge as you go along
• Nearer the exam date, use the sample paper to
attempt a full mock in 3 hours with 15 minutes
reading time.
Study Support – Exam questions
Exam requirement
• Highlight the important parts of the question
• Apply the knowledge
• Apply the theory
• Show your ability
Approaches to study
Theory behind Study
• Integrate new learning with existing knowledge
• The best technique for you?
• Draw pictures or diagrams
• Discuss with others
• Think back to what you already know
• Check your understanding
Approaches to study
Study techniques
A common pitfall of getting back into study is
spending too much time on each subject/chapter in
the study text. Many students who mistakenly go
down this route, feel like they are not making
progress.
Approaches to study
Action plan: the little and often method
• Start with an overview of the topic
• Go back to details later on once you have grasped
the main components of the topic
• Set specific goals for each session: if you don’t you
end up wasting time recapping unnecessarily
• At regular intervals, spend a few minutes checking
what you have learnt
Approaches to study
Reading the study material
• Working with the text and note-taking.
• Working through your notes and preparing for revision
• Set specific goals for each session: if you don’t you end up wasting time
recapping unnecessarily.
• Memorising and applying your knowledge.
Approaches to study
Divide your study into hours per week:
• Working with the study material, including webinar
preparation
• Wider reading and further research (checking
meanings, reading codes)
• Practice questions and checking answers
• Revision, memorisation and review
Approaches to study
Note taking
• Think about how you want to format notes so they are clear when you come
back to them later
• Make only one set, you haven’t got the time to re-write notes
• Label your study text with small post it notes and cross reference with notes –
easy to check back later
• Leave space to add information later, use short sentences and abbreviations
Approaches to study – SQ3R
This is a way of studying from the Handbook. You can find further
information from the University of Greenwich website.
http://www.gre.ac.uk/studyskills/reading_skills
1. Survey
2. Question
3. Read
4. Recite
5. Review
Approaches to study – SQ3R
1. Survey – look at headings, lists etc.
2. Question
3. Read
4. Recite
5. Review
Approaches to study – SQ3R
1. Survey – look at headings, lists etc.
2. Question – turn headings into questions
3. Read
4. Recite
5. Review
Approaches to study – SQ3R
1. Survey – look at headings, lists etc.
2. Question – turn headings into questions
3. Read - and write answers to questions
4. Recite
5. Review
Approaches to study – SQ3R
1. Survey – look at headings, lists etc.
2. Question – turn headings into questions
3. Read - and write answers to questions
4. Recite – read your notes aloud
5. Review
Approaches to study – SQ3R
1. Survey – look at headings, lists etc.
2. Question – turn headings into questions
3. Read - and write answers to questions
4. Recite – read your notes aloud
5. Review – cover and test
Approaches to study – Track your progress
• Progress tracker
• What you did/did not complete
• Wider reading
• Notes
Approaches to study – Organising your Study
• Declutter your study area
• Create a folder system – online or paper
• Divide your notes into categories using dividers
or coloured paper
For every minute spent organizing, an hour is earned. ~ Benjamin Franklin
Don’t Forget Your Goals!
• Goals provide motivation and structure
• Keep on track with your studies
• Achievable study chunks
• Create some time for you to refresh
• Reward yourself!
If you want to live a happy life, tie it to a goal, not to people or things. ~
Albert Einstein
Summary
• Planning your study
• Making it happen
• Approach to study
• Keeping a record
• Stay organised
• Don’t forget your goals!
Things to be considering now…
1• Log on to MyICSA
2
• Read the programme guide and add webinar dates and task deadlines to your diary
3• Plan when you’re going to study in each week/manage commitments
4• Identify times when you can read the study text/make notes/revise
5• Make a start and get ahead with reading the study materials.
Contacts
If you have questions about payments, registering for exams, your exam centre or
accessing any online details and logging into MyICSA, please contact our
Members and Students team at:
[email protected] or 020 7580 4741
My contact details for webinars: [email protected]
LinkedIn: ICSA Health Service Governance
Making contact
• Job title
• Organisation you work for
• Why you chose to study on this course
• How health service governance plays a part in your role
• Any particular areas of interest/things you would like to find out
Following this session
Your next webinar is Thursday 14 September, 4pm. Link to follow
This will be delivered by Claire Lea
Please prepare by reading Chapters 3 to 4 along with the theoretical frameworks in
the student guide which will be emailed to you.