DIGITAL TRANSFORMATION ACCELERATED

MICROSOFT SERVICES

THIS IS OURINDUSTRIALREVOLUTION

Digital transformation is the new industrial revolution

8-25 Yrs 8-25 Yrs Product EconomyProduct Features and Functionality 8-25 Yrs 8-25 Yrs Winding down

3-8 Yrs 3-8 Yrs Information EconomyAutomation based on I.T. 3-8 Yrs 3-8 Yrs 3-8 Yrs 3-8 Yrs 3-8 Yrs

1-3Yrs 1-3Yrs 1-3Yrs 1-3Yrs 1-3Yrs 1-3YrsExperience EconomyValue from Customer Experiences

Digital EraContinuous Business Model and Offer Innovation

Digital is changing how business gets done

Draw better insight out of data

convert intelligent into

action

Staying aheadby anticipating

what’s next

Embrace different way of

bringing people

together

Develop new capabilities that

help organizations transform

themselves into digital

organizations

Agile platforms and solutions

designed change and

adapt

Re-envision existing and enable new business models

Every company is a software company.

You have to start thinking and operating like a digital company.

It’s no longer just about procuring one solution and deploying one. It is not about one simple software solution.

It’s really you yourself thinking of your own future as a digital company.

Satya Nadella, CEO, Microsoft

BUILD theintelligent cloud

CREATE morepersonal computing

REINVENT productivity

& business processes

Accelerating organizations digital transformation journey

Transform your products

Empower your employees

Optimize your

operations

Engage your customers

Unlock opportunities to realize your business outcomes and success

Microsoft Services EMPOWER you to achieve more by

ACCELERATINGthe value IMAGINED and REALIZEDfrom your digital EXPERIENCES

How we help you accelerate your digital transformation

TRENDS AND INSIGHTSWhat are the key trends and insights that are relevant to your organization?

DIGITAL VISIONHow do you envision the future reality of your organization?

DIGITAL JOURNEY MAPHow do your customers engage with your organization?

SCENARIO PLANNING How will you challenge the convention by envisioning the Imagine if…? What if…?

SCENARIO NARRATIVEWhat are the pains, needs, and desired outcomes of your customers?

SOLUTION STORYBOARDWhat solutions wouldaddress your scenarios?

ECONOMIC JUSTIFICATIONHow will this drive revenue?

ADOPTION & CHANGE MANAGEMENT PLAN, AND ROADMAPHow can we address implementation challenges through an adoption and change management plan, and roadmap?

DIGITAL TRANSFORMATION UNITWhat team will getus there?

PROTOTYPEWhat will the future look like?

DREAMDefine your digital transformation journey

DESIGNBuild your desired state and roadmap

DELIVERBring it to life

AGILE STORYBOARDINGWhat are the project features’ sequence and interconnectedness?

VALUE ENGINEERINGAre we making the right tradeoffs to deliver the lowest cost consistent with required performance, quality and reliability?VALUE DELIVERY

AND MANAGEMENTAs we deliver, how will we monitor and control?

RAPID PROTOTYPINGCan we see it in action

TRANSFORMATION ROADMAPHow will we move forward in a prioritized manner?

VALUE SCORECARDWhat’s the value of the new outcomes?

ROADMAPWhat are the phases and milestones to get there?

CREATING YOUR PROGRAM OF CHANGE FOR DIGITAL TRANSFORMATION

Engage your CUSTOMER

Empower your

EMPLOYEE

Transform your PRODUCTS

Optimize your OPERATIONS

Transform your customer experience

Get to market faster

Gain customer insights

Deliver on customer

needsBuild

business agility

Accelerate value

imagined and realized

Engage your customers

Engage your CUSTOMER

Transform your employee productivity

Enable every

working style

Secure your organization

Nurture workforce mobility

Harness digital

intelligence

Deliver exceptional employee

experiences

Empower your employees

Empower your EMPLOYEES

Transform your operations

Optimizeasset

utilization

Drivecontinuous

improvementOptimize

costsLeveragedispersed

data

Reshapecustomerrelations

Optimize your Operations

Optimize your OPERATIONS

Reinvent products, services and business models

Capitalizeon newrevenue

Ease technology

transfer

Imagineart of the possible

Develop innovative solutions

Unlock new value creation

Transform your products

Transform your PRODUCTS

microsoft.com/services

Imagine. Realize.Experience.

©2016 Microsoft. All rights reserved.

Microsoft Services empowers organizations to accelerate the value imagined and realized from their digital experiences.

EXPERTISEin the Microsoft portfolio, technology integration, and digital transformation

CAPABILITIESthat are broad, deep, and suited to your industry, along with a global network of skilled professionals and partners

ACCOUNTABILITYfor the long term, addressing complex challenges while mitigating risk

FLEXIBILITYto engage the way that works for you, with the global reach to satisfy your business needs

RESULTSthat demonstrate our ability to lead change and deliver on our promise

Why Microsoft Services?

You are reinventing what it means to do businessSTRATEGYBRIEFINGIdentify specific business challenges and success factors

DIGITALTRANSFORMATION WORKSHOPChallenge the convention by imagining the art of the possible

DIGITAL ADVISORY SERVICES ENGAGEMENTAccelerate the value imagined and realized from your digital experiences

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Togetherwe can reimagine the art of the possible