Regina

201–1853 Hamilton Street Regina, Saskatchewan S4P 2C1

Phone: (306) 757-3510 Fax: (306) 525-0824 Toll Free: 1-888-757-3510

Calgary

340–734 7th Avenue S.W. Calgary, Alberta T2P 3P8

Phone: (403) 261-9707 Fax: (403) 261-9710 Toll Free: 1-866-883-5552

Winnipeg

1700–330 Portage Ave. Winnipeg, Manitoba R3C 0C4

Phone: (204) 594-5585

Vancouver

885 West Georgia, Suite 1500 Vancouver, BC V6C 3E8

Phone: (604) 601-2027 Fax: (604) 683-8125

Solvera Solutions solvera.ca

Innovative delivery models for system implementation projects or system sustainment/evolution

Full professional services provider including:• ProjectPlanningandProject

Management• ProcessConsulting• Configuration/Build/Test• OrganizationalChange

Management

Local resources provide on site or off site delivery services

TRUSTED TR ANSFORMATIONAL SERVICES

Service Management & ServiceNow Consulting Services

IT, HR, Facilities and other shared services are being held to increasingly high standards, with pressure to improve performance and service levels while also reducing costs. Leveraging ITIL and service management leading practices, Solvera works with you to transform service management in IT and throughout the enterprise through process optimization, automation, and a focus on improving the customer experience.

• Service Management Strategy and Roadmap Development: It’s important to establish a vision of where you are going and why. Solvera works with you to define the objectives and desired outcomes for your Service Management Transformation Program, and to develop a business case, roadmap and plan for moving forward.

• Transformation Program Delivery: Solvera consultants have extensive experience delivering transformation projects that create sustainable change and improved business performance. We are committed to disciplined delivery, and our engagements leverage our expertise in project/program management, business analysis, process design, ITIL, organizational change management and technical implementations. We will work with you to design and implement enduring transformational change to improve efficiency, enhance the customer experience, and reduce operational costs.

• ServiceNow Consulting: ServiceNow is an integrated, extensible service management platform that enables the efficient management and automation of services in IT and across the enterprise. As a certified partner of ServiceNow, Solvera helps our clients to phase, scope and plan their implementation, and then to define requirements, build, test and deploy the ServiceNow platform. Organizational change management is woven through our implementation projects to promote acceptance of change and enduring success.

• ServiceNow Sustainment: Solvera has a pool of certified resources to help clients sustain, enhance and evolve their ServiceNow deployment. We offer flexible delivery options such as staff augmentation, co-source and managed services to meet individual client needs, reduce resource risk and flex capacity as required.

Solvera Solutions is a local partner you can rely on. Contact us to explore how our Service Management & ServiceNow Consulting Services can benefit your organization.Focused and Integrated.