service innovation program - foundation house the victorian foundation for survivors of torture is a...

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Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support to people arriving through the humanitarian settlement program. Foundation House provides this support in a number of ways – Direct service -short and long term support of individuals and families Systems change and development projects and processes Policy development and advocacy

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Place based or sub population approach Place based approaches to the design and implementation of interventions targeting new and emerging communities can be problematic in the early settlement period for a number of reasons – New arrivals have strong identification with ethnic community and relatively low identification with the local geographic community This is reinforced to a degree by the necessity for new arrivals to access specialist infrastructure that is increasingly not located in the local geographic community

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Page 1: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

Service Innovation Program - Foundation House

The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support to people arriving through the humanitarian settlement program.

Foundation House provides this support in a number of ways –

Direct service -short and long term support of individuals and families

Systems change and development projects and processes

Policy development and advocacy

Page 2: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

Issues In Education – Young People from Refugee Backgrounds

Foundation House maintains two strategies which work towards addressing the systemic barriers to young people from refugee backgrounds successful participation in the education systems.

Refugee Education Partnership Project

Ucan2

Both strategies have been developed with a targeted sub population approach

Page 3: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

Place based or sub population approach

Place based approaches to the design and implementation of interventions targeting new and emerging communities can be problematic in the early settlement period for a number of reasons –

New arrivals have strong identification with ethnic community and relatively low identification with the local geographic community

This is reinforced to a degree by the necessity for new arrivals to access specialist infrastructure that is increasingly not located in the local geographic community

Page 4: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

The analysis that shaped the program

Young people from refugee backgrounds arrive in Australia with significant disadvantage in relation to mainstream education and training as a result of –

Exposure to war related trauma Long term disruptions to education or no formal education prior to arrival Parents with limited formal educations

Average years of education for young people arriving under the resettlement program from Africa and Middle East – 4. 45% of new arrivals reported having lived in a refugee camp with 32% having resided in a camp for 10 years or more.

Page 5: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

The analysis of the issue in post compulsory

Primary School

Secondary School

TAFE

University

Work

Work

Page 6: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

Issues and analysis continued -

Refugee/Camp Displacement

Language Centre

Secondary School ?

High drop out rates

Disengagement from mainstream

Welfare dependency

Young people from refugee backgrounds cannot “catch up” on missed schooling using conventional education practice.

Page 7: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

Social and Personal Development

Refugee/Camp Displacment

Language Centre

Secondary School ?

child to adolescent adolescent toadult

Not moving from a dependent to an independent life in terms of work impacts negatively on many other important life transitions.

Page 8: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

The Intervention O

n ar

rival

English Language Program

7 m

onth

s

12 m

onth

s

Social Support

Curriculum

Mentoring

13 m

onth

s

10 m

onth

s

Pt Time Work

Mainstream education or training

Transition from on arrival language

classes

Case Management

Page 9: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

On

arriv

al

English Language Program

7 m

onth

s

12 m

onth

s

13 m

onth

s

10 m

onth

s

Mainstream education or training

Transition from on arrival language

classes

Social Support

Curriculum

The program has developed a specific curriculum and social support program which have been interwoven to address the psycho-social needs of students in learning environments.

Page 10: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

On

arriv

al

English Language Program

7 m

onth

s

12 m

onth

s

13 m

onth

s

10 m

onth

s

Mainstream education or training

Transition from on arrival language

classes

Social Support

Curriculum

Mentoring

A peer to peer based mentoring program has been developed to strengthen the support base and social context

Page 11: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

On

arriv

al

English Language Program

7 m

onth

s

12 m

onth

s

13 m

onth

s

10 m

onth

s

Mainstream education or training

Transition from on arrival language

classes

Social Support

Curriculum

Mentoring

A relationship has been established with a large corporate employer to allow for part time work to be made available to the participants as a means of broadening the classroom and to make education in terms of application real and immediate.

Pt Time Work

Page 12: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

On

arriv

al

English Language Program

7 m

onth

s

12 m

onth

s

Social Support

Curriculum

Mentoring

13 m

onth

s

10 m

onth

s

Pt Time Work

Mainstream education or training

Transition from on arrival language

classes

Case Management

The Ucan2 program creates an environment through which systems of case management coordination can be developed. Cooperation between support functions can be increased and better outcomes achieved.

Page 13: Service Innovation Program - Foundation House The Victorian Foundation for Survivors of Torture is a NGO focused on the provision of psycho-social support

Governance Structure

U Can2Program

Foundation House AMES CMYI

English Language

School

Foundation House AMES CMYI DIAC

Case Coordination Group

Foundation House AMES CMYI EMC LLENS Dept Ed Youth

Links

DARA

Loc Gov Mig Res Centre

Advisory Group

Reference Group

DoE