service designer government digital service kay dale...gds british standard en137 2006 british...
TRANSCRIPT
![Page 1: Service designer Government Digital Service Kay Dale...GDS British Standard EN137 2006 British Standard 10999 2010 Health & Safety Executive HSG53 2005 PACE, ESN, JESIP, MAIT Digital](https://reader034.vdocuments.us/reader034/viewer/2022050611/5fb2831eeb5abf68664c8184/html5/thumbnails/1.jpg)
Kay DaleService designer Government Digital Service
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Designing services that use emerging technology
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How it came about
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GDS
Invest 2.4% of GDP in Research & Development (R&D) by 2027
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The GovTech Catalyst is a £20 million, 3-year programme that funds private sector innovators to solve public sector challenges with emerging technologies
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The GovTech Catalyst is a £20 million, 3-year programme that funds private sector innovators to solve public sector challenges with emerging technologies
![Page 9: Service designer Government Digital Service Kay Dale...GDS British Standard EN137 2006 British Standard 10999 2010 Health & Safety Executive HSG53 2005 PACE, ESN, JESIP, MAIT Digital](https://reader034.vdocuments.us/reader034/viewer/2022050611/5fb2831eeb5abf68664c8184/html5/thumbnails/9.jpg)
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Emerging technology IoTCommunication networks Artificial intelligence
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Emerging technology New to governmentNot currently buyable Not well understood
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What are its goals?
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GDS
1Increase awareness and understanding of emerging technology in government
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2Increase ability to identify appropriate uses of emerging technology in government
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3 Increase the ability of government to buy emerging technology
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4Increase the diversity of emerging technology suppliers to government
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Case Study
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Lesson 1: Speaking the same language
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GDS
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Lesson 1: Speaking the same language
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Lesson 2: Understand context
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GDS
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GDS
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Lesson 2: Understand context
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Lesson 3: Inclusive design
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GDS
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GDS
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GDS
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GDS
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Lesson 3: Inclusive design
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Lesson 4: Understanding constraints
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GDS
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GDS
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GDS
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British Standard EN137 2006British Standard 10999 2010Health & Safety Executive HSG53 2005PACE, ESN, JESIP, MAIT Digital Service StandardTech code of practise Accessibility regulation
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Lesson 4: Understanding constraints
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Lesson 5: Understanding what people need
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GDS
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GDS
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GDS
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GDS
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GDS
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GDS
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Lesson 5: Understanding what people need
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In summary
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GovTech Catalyst is just one way the UK Government is learning about emerging technology
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Support 75 tech companies and 15 public sector bodies
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1. Speak the same language 2. Understand context 3. Practise inclusive design4. Understand constraints5. User needs
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You are a service designer.
Just do what a service designer would do
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Questions?
Thanks :)