SERVANT LEADERSHIP- THE DECIDING DIFFERENCE

PresentedBy

Obia Mboni Bryan

Outline1. What YALI is all about

2. Introduction

3. Definition of Key Terms

4. Characteristics of Servant Leadership

5. Key Leadership Styles

6. Principles of Servant Leadership

7. Advantages of Servant Leadership

8. What it takes to be a Servant Leader

9. Putting Servant Leadership in to Action

10. Conclusion

11. Question and Answer Session

12. End of Program

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What is YALI?

The Young African Leaders Initiative (YALI) is a signature effort to invest in the

next generation of African leaders. President Obama launched YALI in 2010 to

support young African leaders as they spur growth and prosperity, strengthen

democratic governance, and enhance peace and security across Africa.

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Introduction

The idea of Servant leadership emerged nearly 40 years ago from the works of

Robert Green leaf and has revolutionized the way many workplaces function.

His job was to educate and train leaders and managers. Through this work,

Greenleaf concluded that the most effective leaders were focused on serving others

— their colleagues, their customers, and their communities.

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Definition of Key Terms

1. A servant: In the context of this discussion, a servant is one who is publicly employed to

perform services to the government.

2. Leader: According to Bernard Bass, leaders are agents of change — persons whose acts

affect other people more than other people’s acts affect them.

3. Leadership: Leadership occurs when one group member modifies the motivation or

competencies of others in the group.

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What is Servant Leadership?

1. It is both a philosophy and a practice of leading.

2. Leadership that places the good of those led over the self-interest of the leader.

3. Leadership that promotes shared power.

4. Leadership that seeks excellence in management through an organizational culture of civility and

community building.

5. Leadership that seeks to tap into individual strengths and collective efficacy.

6. Leadership that promotes the valuing and development of people, the building of community, and the

practice of authenticity.

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Characteristics of Servant Leadership

1. It embraces hospitality

2. Cares about others

3. Goes the extra mile for the sake of others.

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Quiz 1

Which statement best describes Servant Leadership?

a) Make final decisions, but include team members in the decision-making process.

b) Leaders are tasked with inspiring their teams rather than controlling them.

c) Leadership that places the good of those led over the self-interest of the leader.

d) Makes decisions without consulting team members.

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Five Key Styles of Leadership

1. Participative or Democratic Leadership: Leaders may make final decisions, but include team

members in the decision-making process.

2. Authoritarian leadership: Occurs when a designated head makes decisions without consulting

team members.

3. Laissez-Faire leadership: This style is characterized by significant autonomy and a “hands off”

approach to management.

4. Transformational leadership: Leaders are tasked with inspiring their teams rather than

controlling them. It is marked by a sense of authenticity, humility, and high emotional intelligence.

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5. Servant Leadership

1. Emphasizes that leadership is a group phenomenon.

2. There are no leaders without followers

3. Leadership always involves interpersonal influence or persuasion.

4. The leader’s motivation.

5. Conscious of whether those being served grow as persons, are becoming healthier and wiser.

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Quiz 2

Authoritarian Leadership occurs when?

a) A designated head makes decisions without consulting team

members.

b) Leaders inspire their teams rather than control them.

c) Leaders may make final decisions, but include team

members in the decision-making process.

d) Leaders place the good of those led over their self-interest.

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Principles of Servant Leadership

1. Listening: It is a critical communication tool, necessary for accurate communication and for actively

demonstrating respect for others. Leaders are valued for their communication and decision making skills.

2. Empathy:. One of the great strengths of servant leadership is the potential for healing oneself and others.

3. Awareness: Servant leaders must have awareness of others and themselves. They must want to be attentive

to their surroundings, their actions and the effect of their behavior on others.

4. Conceptual Thinking: Servant leader can conceive solutions to problems that do not currently exist.

5. Foresight: Understanding lessons from the past and realities of the present.

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End of Principles

6. Stewardship: Being concerned about the organization’s impact on and relationship with all of

society.

7. Commitment to growth: It is the demonstrated appreciation and encouragement of others.

Commitment to growth insures succession planning.

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Advantages of Servant Leadership

1. Embraces and foster diversity within their work environments.

2. It acknowledges that our differences are what makes us stronger.

3. Makes organizations become centers of learning and collaboration.

4. Produces an affect-based trust in followers and leaders allowing teams to reach the

highest levels of productivity.

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Quiz 3

Below are principles of Servant Leadership, except?

a) Empathy

b) Listening

c) Conceptual Thinking

d) Negotiation

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What it takes to be a servant-leader or enhance your leadership Skills.

1. Establish the environment of your workplace by being warm and welcoming.

2. Encourage the people around you to offer their opinions, ideas and insights.

3. Show them you are a good listener and that they may share with you without fear of judgment or

mocking.

4. Get to know individuals. Understand where they can best serve the organization.

5. Communicate clearly, and avoid confusion about roles and responsibilities.

6. Be aware of what you bring to an organization, and don’t be afraid to change the typical business

leadership paradigm.

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Putting Servant Leadership in to Action

1. Implementing servant leadership requires that you stay introspective.

2. Recognize your own strengths and weaknesses.

3. Upend the traditional leadership pyramid that limits information that filters to the top.

4. Servant leadership requires listening to everyone who serves your organization —

including suppliers and customers.

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Quiz 4

Becoming an effective Servant Leader entails?

a) Encouraging people to offer their opinions, ideas and insights.

b) Knowing individuals superficially.

c) Assigning many roles and responsibilities to individuals.

d) Constantly reminding individuals about their mistakes.

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Conclusion

Former U.S. President Harry S. Truman once said, “It’s amazing what you can

accomplish if you don’t care who gets the credit.” Because servant-leaders

appreciate their team members as special and unique individuals, they are more

likely to embrace and foster diversity within their work environments. Through

this lens, leadership is no longer a position, as the team delivers the solution, and

the resulting outcome which is happily celebrated.

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Thanks for your Kind Attention

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Reference

YALI.STATE.GOV

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