september 12, 2013 measuring our impact: lessons from the field washington state national...
TRANSCRIPT
September 12, 2013
Measuring Our Impact: Lessons from the Field
Washington State
National Association for State Community Services Programs
Annual Conference
Tim JohnstoneChief Strategy OfficerHopelink
© 2013 Hopelink
Demonstrating Collective Impact in Washington State
30 Community Action Partner Agencies
Diverse Communities (Urban, Suburban, Small Cities & Rural)
© 2013 Hopelink
Goal: To Demonstrate the Power and Effectiveness of the Community Action Partnership, Statewide and in Local, Highly Diverse Communities.
© 2013 Hopelink
© 2013 Hopelink
The Hopelink Model
A Self-Sufficiency Journey
© 2013 Hopelink
Vision: A Community Free of Poverty.
Mission: To Promote Self-
Sufficiency for All Members of Our
Community; We Help People Make
Lasting Change.
Hopelink 880 square miles suburban, small city and rural poverty.
© 2013 Hopelink
Hopelink ModelSelf-Sufficiency Journey
Self-Sufficiency Matrix – Life Domain Focus (Arizona Model)
Self Sufficiency Calculator (compares to Living Wage Standard)
Alliance for Children & Families Sponsored Global Literature Review
Internal Client Study – Voice of the Customer and Asset Building ProcessImprovement.
Hopelink’s Assumptions and Beliefs: Self-sufficiency looks different for each person, and is more
than just living wage income.
People must first be stable to then be able to focus on making progress toward self-sufficiency.
People are highly complex and unique – all facets of their lives must be addressed holistically for them to be successful and make lasting change in their lives.
People and families who are equipped to exit poverty most often do.
Helping people gain stability, then equipping them with the tools, skills and knowledge to exit poverty is the best way to make lasting change for them and the community.
© 2013 Hopelink
© 2013 Hopelink
© 2013 Hopelink
Hopelink Model
Equipped to Exit Poverty
Stable
Hopelink Model for Client Success:
Basic Needs Secure
Employable Resilient100% Resource
Adequacy
To S
elf-
Su
ffici
en
cy
© 2013 Hopelink
© 2013 Hopelink
Hopelink Model
© 2013 Hopelink
Hopelink Model
Washington State Community Action Circle Diagram
© 2013 Hopelink
© 2013 Hopelink
© 2013 Hopelink
Hopelink Model
Washington State Community Action Partnership
Indicators of Success
All Drivers and Prerequisites have Success Indicators.
Filling “Gaps” by Identifying, Developing and Testing New Measures and Tools.
“Test Marketing” and Marketing Program Development (with
simplified graphics)
© 2013 Hopelink
Thank you.
Tim JohnstoneChief Strategy OfficerHopelinkPO Box 3577Redmond, WA 98073425.952.3039
© 2013 Hopelink