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Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting) 1

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Page 1: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Seda 2014/2015 Performance Report

Briefing to the Portfolio Committee on Small Business Development

15 October 2015

Mr Lusapho Njenge, Seda CEO (Acting)

Page 2: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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• 2014/2015 Auditor-General Opinion• Seda’s Delivery Network as at end March 2015• Seda Staff Complement as at 31 March 2015• Performance Highlights • Performance Information by Strategic Objectives • Strategic Indicator Trends • Statement of Financial Performance • Year to date Financial Performance (April to August 2015)• Seda and Stp Actual Funding and ENE Allocation• Focus Areas for 2015/2016

Presentation Outline

Page 3: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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• Unqualified Audit Opinion on Annual Financial Statements sustained for seven consecutive years.

• No material findings on the Annual Performance Report concerning the usefulness and reliability.

• No non-compliance to applicable laws and regulations. • No matters to report under Corporate Governance. • No findings pertaining to procurement/Supply Chain

Management. • Reduction in number of internal control deficiencies in

ICT. • Financial health of Seda was evaluated and found to be

exceptionally healthy.

2014/2015 Auditor-General Opinion

Page 4: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Seda Delivery Network at 31 March 2015

Province

Seda Branches

Seda Satellite Offices

Seda Supported Incubators

Co-location Points

Mobile Units

Info Kiosks

EC 5 0 9 5 3 6

FS 5 3 1 0 5 3

GT 4 0 16 7 0 6

KZN 6 0 11 0 2 1

LP 5 0 2 0 3 1

MPU 5 0 4 16 0 14

NC 5 0 1 0 2 3

NW 5 0 1 5 4 6

WC 3 12 3 0 0 13

TOTAL 43 15 48 33 19 53

Page 5: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Number of Staff Members

Contract Staff

Number of Vacancies

Total Posts

Vacancy Rate as a % of Total Posts

National Office

131 4 40 175 22,86%

Provincial Network

409 18 63 490 12,86%

Total 540 22 103 665 15,49%

Seda Staff Complement at 31 March 2015

Page 6: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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• Service delivery achievements (target in brackets): • 99% (93%) client satisfaction levels with quality of Seda

services. • 63% (52%) of assisted clients indicated an increase in

turnover.• 43% (33%) of assisted clients indicated an increase in

number of people employed.• Payments over R400 million have been facilitated by the

SMME Payment Assistance Hotline since inception.

Performance Highlights

Page 7: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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• Service delivery achievements (target in brackets): • 3,016 (1,710) clients supported by the Seda Technology

Programme (Stp).• 1,963 (1,650) direct jobs created by Stp.• 173(127) small businesses supported through conformity

assessments and product testing.• 71,02% of total funds received utilised in the Seda

delivery network. • R 6,8 million leveraged and utilised from delivery partners

during the financial year, with additional in-kind contributions.

Performance Highlights

Page 8: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Performance Information by Strategic Objectives

Strategic Objective 1: Enhance the competitiveness and capabilities of small enterprises through co-ordinated services, programmes and products.

Outcome Performance Measure or Indicator

Annual Target

Annual Achievement

Reasons for variance Measures taken to rectify

Client satisfaction ensured

% of surveyed clients satisfied with quality of Seda services

93% 99% High performance is attributed to the efforts and quality of business development service providers and to the improved project management

None

Client business performance improved

% of surveyed SMME clients whose turnover has increased

52% 63% Increased market access enabled the clients to increase their turnover

 None

% of surveyed SMME clients whose number of employees has increased

33% 43% Agriculture and service industry contributed to employment creation by SMMEs

 None

Page 9: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Performance Information by Strategic Objectives

Strategic Objective 2: Ensure equitable access to business support services

Outcome Performance Measure or Indicator

Annual Target

Annual Achievement

Reasons for variance Measures taken to rectify

Client reach improved

Number of clients working with

12,000 10,697 Underperformance due to capacity constraints during the course of the year and accreditation of Business Advisors on appropriate diagnostic tools.

Recruitment and accreditation to be prioritised during the first quarter of 2015/16.

Rural enterprise development enhanced

Number of supported secondary cooperatives

27 35 Continued support of secondary cooperatives from previous year in line with Seda’s delivery model.

None

Cost sharing with delivery partners maintained

Value of service delivery costs covered by delivery partners

R 10 mil

R6,8 mil Partners that have contributed towards Seda’s delivery costs in the past had to reduce or contributions as a result of financial constraints.

Continue to work with existing partners and source new partners.

Page 10: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Performance Information by Strategic Objectives

Strategic Objective 2: Ensure equitable access to business support services

Outcome Performance Measure or Indicator

Annual Target

Annual Achievement

Reasons for variance Measures taken to rectify

Cost sharing with delivery partners maintained

Number of partnerships operational

68 49 Financial constraints experienced by potential partners have had an adverse impact on entering into partnerships. A number of partnerships initiated during the year could not be finalised.

Partnerships for the next financial year will focus on enterprise and supplier development, to leverage from the BBBEE codes.

Page 11: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Performance Information by Strategic Objectives

Strategic Objective 3: Strengthen the organisation to deliver on its mission

Outcome Performance Measure or Indicator

Annual Target

Annual Achievement

Reasons for variance Measures taken to rectify

Cost efficiency improved  

% of direct service delivery costs versus total delivery costs

71% 71.02% Minor deviation None, in line with Seda’s principle to utilise more funds on direct service delivery.

% of deviations of actual expenditure from approved budget

5% 7.31% Under expenditure onpersonnel costs due to moratorium placed on filling of vacancies due to the re-alignment project.  

   

Re-alignment vacancies were filled in 4th quarter of the financial year.

Page 12: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Performance Information by Strategic Objectives

Strategic Objective 3: Strengthen the organisation to deliver on its mission

Outcome Performance Measure or Indicator

Annual Target

Annual Achievement

Reasons for variance Measures taken to rectify

Organisational staffing improved

Vacancy rate 14% 15.49% Higher than targeted percentage due to re-alignment project the organization embarked on.

Vacancy rate should reduce to acceptable levels by end of the first quarter.

Seda image improved

Annual Stakeholder Forum (ASF held)

End September 2014

End September 2014

None None

Number of updates on the SMME sector produced.

2 1 Financial constraints limited the number of studies Seda could participate in during the year.

Seda will look at partnering with other institutions.

Page 13: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Performance Information by Strategic Objectives (Stp)

Strategic Objective 1: Enhance the competitiveness and capabilities of small enterprises through co-ordinated services, programmes and products.

Outcome Performance Measure or Indicator

Annual Target

Annual Achievement

Reasons for variance Measures taken to rectify

Incubation support enhanced

Number of incubators supported

48 48 None None

Client satisfaction ensured

% of clients satisfied with the quality of Seda services

70% 76% Implementation of measures to deal with areas of dissatisfaction identified during the previous

None

Client business performance improved

Number of jobs created

1,650 1,963 Manufacturing Construction and Agriculture sector, business cycle contributed to high performance overall

None

Page 14: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Performance Information by Strategic Objectives (Stp)

Strategic Objective 1: Enhance the competitiveness and capabilities of small enterprises through co-ordinated services, programmes and products.

Outcome Performance Measure or Indicator

Annual Target

Annual Achievement

Reasons for variance Measures taken to rectify

Client business performance improved

Number of clients supported

1,710 3,016 Increase in number of incubators and intake of new clients at established incubators contributed to the over performance.

None

Technology transfer programme implemented

Number of clients assisted

63 42 Insufficient funds available to assist qualifying clients.

Mobilise for more resources to be availed to Seda’s high impact programmes

Conformity assessment and product testing programme implemented

Number of clients supported

137 161 The number of requests declined in the third quart due to the short trading period. A number of audits have been initiated in the fourth quarter. Most audits are scheduled for the fourth quarter.

Finalisation of audits in progress during the first quarter of 2015/16/

Page 15: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Performance Information by Strategic Objectives (Stp)

Strategic Objective 1: Enhance the competitiveness and capabilities of small enterprises through co-ordinated services, programmes and products.

Outcome Performance Measure or Indicator

Annual Target

Annual Achievement

Reasons for variance Measures taken to rectify

Training on national and international standards conducted

Number of clients trained

510 696 Increased demand from Seda Branches

None. In line with Seda’s strategy of also servicing the upper end of the SMME sector.

Systems implementation support provided

Number of clients supported

32 44 Increase in the number of applications from established clients and incubates.

None. In line with Seda’s strategy of also servicing the upper end of the SMME sector.

Page 16: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Strategic Indicator Trends

2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 2014/20150%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

91%93%

97% 98% 97%99%

28%

37%

56%

63%67%

63%

16%

27%

32%35%

40%43%

% of clients satisfied with quality of Seda services % of surveyed clients whose turnover increased % of surveyed clients whose number of employees increased

Page 17: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Strategic Indicator Trends

2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 2014/20150

500

1000

1500

2000

2500

3000

3500

1283

1479

1845

2282

1587

3016

1620

893

1517

2301

2900

1963

Number of clients supported - Incubation Programme Linear (Number of clients supported - Incubation Programme )Number of jobs created - Incubation Programme Linear (Number of jobs created - Incubation Programme )

Page 18: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Statement of Financial Performance

Revenue 2014/2015 (R mil) 2013/2014 (R mil)

Parliamentary Grant Seda

Seda Technology Programme (STP)

624,650498,282

126,368

576,979457,764

119,215

External earnings 71,836 51,779

Interest received 16,337 12,354

Gain on sale of assets 0,529 -

TOTAL REVENUE 713,352 641,112

TOTAL EXPENSES Administrative and other Costs

Personnel Costs

Programme and Project Costs

645,243147,863

230,924

266,456

621,302150,902

226,944

243,456

SURPLUS / (DEFICIT) FOR THE YEAR68,109 19,810

Page 19: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Year to date Financial Performance(April to August 2015)

Revenue Budget(Rmil)

Actual(Rmil)

Difference

Grant Allocations 318,50 318,50 -

External earnings 45,36 23,97 21,39

Interest received 4,17 4,91 (0,7)

TOTAL REVENUE 368,03 347,38 20,66(5.61%)

EXPENSES 300,51 260,37 40,14 (13.36%)

Note 2

Note:

1. The total revenue budget for the year is R693,09 million and total projected expenditure for the year is

R692,58 million.2. Under expenditure is due to annual salary increase from 1 April 2015 not effected yet. Assets of 2015/16

not acquired yet. Timing difference from commitments of programme and project related costs and actual payments.

Page 20: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Seda and Stp Actual Funding and ENE Allocation (R mil)

FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19Actual Funding Received Estimates of National Expenditure

0

100

200

300

400

500

600

700

427.6457.8

498.3478.2 481.5

583.2

618.1

139.3119.2 126.4 132.2 139.2 146.1 153.5

Seda Stp

Page 21: Seda 2014/2015 Performance Report Briefing to the Portfolio Committee on Small Business Development 15 October 2015 Mr Lusapho Njenge, Seda CEO (Acting)

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Focus Areas for 2015/2016

To focus on outcomes (job creation, increase in turnover and sustainability), the following are key focus areas/themes for the 2015/16 financial year:• Review of programmes in line with DSBD mandate and government priority

areas.• Roll out of Small Business incubation.• Focused attention on cooperative support, including collectively owned large

scale projects.• Implementation of the Gazelles programme to identify and profile high

performing entrepreneurs. • Facilitation of timeous payment of SMMEs.• Public/Private Partnerships.• Directing specific interventions at medium sized enterprises and cooperatives

(i.e. employing between 21 and 200), such as access to markets, mentorship and coaching, supplier development, technology transfer.

• Repositioning of support functions from a reactive role to a proactive, strategic support role, especially in areas such as ICT, advocacy and lobbying, and human capital.