For more survey findings, download the Global Mobile Consumer Survey: US edition at www.deloitte.com/us/mobileconsumer

#TrendsInMobile

Copyright © 2018 Deloitte Development LLC. All rights reserved.

Security and privacy in the age of IoT mPayments, IoT, and autonomous vehicles are on the rise, but so are consumer concerns about privacy and security.

Percentage of consumers who think mobile payments are not secure enough:

201754%

of consumers believe that it is easier for someone to hack into the home system and cause damage or theft.

of consumers believe that smart home technology reveals too much about your personal life.

50%51%

2015

45%

2016

40%

89%We use our phones while watching TV.

87% in 2015

of us use phones while watching TV (same as 2016)

We use our phones while shopping. 2015

92%

2016

93%

use our phones while shopping

Most of us 92%

However, we try to limit our phone usage.

They are part of our daily lives.

81%withinan hour

We check our phones before we go to sleep.

This number was 81% in 2016, and 79% in 2015This number was 88% in 2016 and 2015

89%withinan hour

We check our phones first thing in the morning.

This number was 50% in 2016

48%

We check our phones at night.

check their phones in the middle of the night

of consumers willingly accept legal terms and conditions.

91%

of consumers believe that companies use their personal data.

More than 80%

of consumers share their information online.

87% Fear about security is a key barrier for in-store mobile payments.