PROGRAMME HANDBOOK

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ContentsSection A: Introductory Information.........................................................................3

1. Welcome to the University.............................................................................32. The Student Charter and Principal Conditions of Registration......................33. Welcome to your Programme........................................................................44. Programme Leader/Personal Tutor...............................................................55. Dates.............................................................................................................66. University Timetables and Expected Study Workload...................................67. Your University Email Address......................................................................78. Attendance....................................................................................................79. Student Protection Plan.................................................................................8

Section B: Programme Information.........................................................................81. Introduction to your Programme....................................................................82. Aims and Learning Outcomes of your Programme.......................................83. Maximum Period of Registration...................................................................84. Programme Structure....................................................................................95. Viewing your Student Profile.........................................................................96. Professional Body Accreditation and Associated Derogations....................107. Greenwich Graduate Attributes...................................................................108. Greenwich Employability Passport..............................................................109. Recognition of Prior Learning......................................................................1010. Additional Programme Specific Information and Costs............................1111. Health and Safety.....................................................................................1112. Personal Emergency Evacuation Plan for Disabled Students..................12

Section C: Assessment and Feedback..................................................................121. Assessment and Feedback Policy...............................................................122. Managing Your Assessment Load...............................................................123. Submission of Coursework..........................................................................124. Accessing Coursework Header Sheets.......................................................136. Examinations...............................................................................................137. Re-Sit Assessments....................................................................................138. Resit Examinations at an Alternative Venue................................................149. Assessment Misconduct..............................................................................14

Section D: What to do if things go wrong..............................................................151. Extenuating Circumstances.........................................................................152. Changing your programme or mode of study..............................................153. Withdrawing or Interrupting from your Programme of Study.......................164. Complaints and Appeals..............................................................................16

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Section E: Support Services..................................................................................181. Academic Registry......................................................................................182. Accommodation Services............................................................................183. Employability and Careers Service..............................................................184. International Student Advice Service...........................................................195. Student Centres..........................................................................................206. Student Finance and Financial Support......................................................207. Student Wellbeing Service..........................................................................218. Students’ Union Advice Service...................................................................21

Section F: Student Surveys and Representation...................................................231. Introduction..................................................................................................232. Module Level Surveys.................................................................................233. National and University Surveys..................................................................234. Faculty and Programme Committees..........................................................24

Section G: Ensuring the Quality of Your Degree...................................................241. Regulations for Taught Programmes...........................................................242. Marking and Moderation..............................................................................243. Provisional Marks and Receiving your Results...........................................254. External Examining.....................................................................................255. Annual Programme Review (APR)..............................................................266. Periodic Programme Review.......................................................................26

Section H: Resources............................................................................................271. Introduction..................................................................................................272. Library Services...........................................................................................273. IT Services...................................................................................................284. Academic Skills Hub....................................................................................305. Additional Resources...................................................................................30

Section I: Sport and Physical Activity at Greenwich..............................................311. Sports Facilities...........................................................................................312. #ActiveGre...................................................................................................313. Sports Teams and Societies........................................................................314. Student Sport Ambassadors........................................................................32

Section J: The Students’ Union.............................................................................321. Introduction..................................................................................................322. Location.......................................................................................................333. Representation............................................................................................334. Academic Student Representation..............................................................335. Clubs and Societies.....................................................................................33

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6. Our Venues and outlets...............................................................................34Section K: Glossary of Terms................................................................................35

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Section A: Introductory Information1. Welcome to the University

Dear Student,

Welcome to the University of Greenwich. As Vice-Chancellor, I very much hope that you will enjoy your chosen programme of study. This Student Handbook provides you with generic information about the University, and about academic services that are here to support you. It also provides a lot of information specifically about your programme. Do take time to read the handbook and return to it regularly when you have questions about the programme. You can also direct questions to your programme leader or to the leads for the modules that you are studying. In addition, you will have a personal tutor and you are advised to ensure that you attend personal tutorials so that you can get to know your personal tutor. So enjoy your time at the University of Greenwich, join in as much as you can and utilise any support services that you need.Good luck with your studies.

With kind regards

Professor Jane HarringtonVice-Chancellor.

2. The Student Charter and Principal Conditions of RegistrationThe Students’ Charter explains the standards of service that students can expect from the University and sets out the expectations that the University has of its students.

https://docs.gre.ac.uk/rep/sas/student-charter

To register at the University, as part of the online registration process, you must accept that you have read, understood and agreed to abide by the Principal Conditions of Registration.

https://docs.gre.ac.uk/rep/sas/principal-conditions-reg

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3. Welcome to your ProgrammeThis section should welcome students to the specific School or programme as well as introduce the purpose of the student handbook. It should also include the disclaimer relating to programme changes.

[welcome by the Programme Leader to be inserted here]

This handbook provides essential information that you will need during your studies. It is not intended to be exhaustive but should help you navigate your way through the University’s systems and provide you with the routes available to you to resolve any challenges you might experience. Please ensure that you familiarise yourself with its contents.

The university will do all that it reasonably can do to provide educational services as described on its website or in the prospectus or other documents issued by it to appropriately enrolled students. Sometimes circumstances may mean that we cannot provide such educational services or that the university has to withdraw or change aspects of the programmes, modules and/or student services detailed in the information you have been provided with by the university. This might be because of, for example:

industrial action by university staff or third parties; the unanticipated departure or absence of key members of university

staff; acts of terrorism; the acts of any government or local authority; academic changes within subject areas; or where the numbers recruited to a programme are so low that it is not pos-

sible to deliver an appropriate quality of education for students enrolled on it.

In these circumstances, the university will take all reasonable steps to minimise the resultant disruption to those services and to affected students, for example by making reasonable modifications, but to the full extent that it is possible under the general law, the university excludes liability for any loss and/or damage suffered by any applicant or student as a result of these circumstances.

The modifications we make may be to: the content and syllabus of programmes, including in relation to place-

ments; the timetable, location and number of classes; the content or method of delivery of programmes of study; the examination process; and the timing and method of assessment

Many of the changes that we make are in response to feedback from students and are intended to improve the experience of students and student outcomes.

In making any changes, the university will aim to keep significant changes to the minimum necessary and will notify and where reasonably possible also consult with you in advance about any significant changes that are required. Where

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significant changes have been made to your programme and you are not satisfied with the changes, you will be offered the opportunity to withdraw from the programme, move to another programme and, if required, reasonable support to transfer to another provider as a last resort.

Please see the relevant Charging and Refund Policy for information on your rights regarding refund and compensation arrangements in the event of disruption and/or changes to educational services.

4. Programme Leader/Personal Tutor There are a number of key individuals that you should be able to communicate with or at least be aware of who they are. The list below summarises the contact details of these individuals. In addition to this list, you will be allocated a personal tutor, who will normally be your first point of contact and play an important role during your time at Greenwich.

Personal tutors play an important role supporting student progression and their achievement; helping students to develop the necessary skill set and fostering a sense of belonging that is essential for a positive student experience.

The role of the personal tutor goes beyond that of a lecturer and provides pastoral, academic and administrative support to you so it is really important that you meet with them as soon as possible. Your personal tutor will also use additional information about your engagement with your studies to assist you to reach your full academic potential. This may include the use of Learning Analytics (the "digital footprints" left when you use Moodle and other university systems), which combined with data such as grades and past academic history provide additional information to you, your lecturers, tutors and support staff to support your learning. Using this data and working together we can better support your learning and progression to ensure that you reach your full academic potential while at the University of Greenwich.

The personal tutoring policy and the student guide to learning analytics provide further information

https://docs.gre.ac.uk/rep/vco/personal-tutoring-policy

https://www.gre.ac.uk/articles/planning-and-statistics/student-guide-to- learning-analytics

https://docs.gre.ac.uk/rep/planning-and-statistics/study-goal-user-guide

Programme Leader: [insert name]

Location: [insert details] Email: [insert address] Tel: [insert number]

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5. DatesInclude information about the structure of the academic year, including semester and term dates. You should include any other dates when students are expected to be present (e.g., re-sit assessment dates), as well as any assessment periods that fall outside of the standard examination periods specified in the University calendar. This section can be customised to suit the particular programme of study and/or location

[insert year] Term Dates

Please note that dates may differ depending on when you start your programme of study, and where you are studying. Please refer to https://docs.gre.ac.uk/rep/sas/term-dates for full details, and details of University closure dates.

Term 1 [insert start date] [insert end date]Examination Period [insert start date] [insert end date]Term 2 [insert start date] [insert end date]Examination Period [insert start date] [insert end date]Term 3 [insert start date] [insert end date]Examination Period [insert start date] [insert end date]Resit Period [insert start date] [insert end date]

Reading weeks: [delete this section if not applicable]Outline the dates and details of all scheduled activities and/or expectations on the student. Programme Leaders should refer to the Reading Week Policy at

https://docs.gre.ac.uk/rep/sas/reading-weeks-policy Examination dates: You should check with your Faculty for local arrangements relevant to your programme of study. You must ensure that you are available during all term time and examination periods.

6. University Timetables and Expected Study WorkloadThis section should outline the expectations of students time spent in study

Details of activities taking place during your welcome week can be found on your First Week timetable via a portlet on the student portal homepage. Teaching timetables for your programmes and modules are accessible via the ‘Timetable’ quick link on the Portal. When you are registered and have been allocated to individual teaching activities you will find your personal teaching timetable on the student mobile app or ‘My Timetable’ on the portal quick link.

Timetables may be subject to change, please check daily in the first 4 weeks of term and regularly thereafter. Dates and times of your examinations will also be shown on the mobile app or ‘My Timetable’ when available; normally at least six weeks in advance of the examination period. Please contact your Faculty if you have difficulty viewing your timetable.

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Higher education studies are planned with the understanding that one credit means a notional study period of 10 hours. This includes contact time at University, assessment and examinations, together with personal study time. Therefore, you can expect to spend approximately 150 hours on a 15 credit module.

Full-time students will undertake 120 credits per year and you should therefore plan to spend a notional 1200 hours of study. This will include contact time at University and personal study time. Examples of non-contact activities that you might be expected to engage in include [insert here].

Part-time students who take 60 credits per year should therefore plan to spend a notional 600 hours of study, including contact time at University. If you attend University for 8 hours per week over, for example, 26 weeks, you should plan to study for an additional 400 hours per year in your own time (13-14 hours per week over 30 weeks). As a part-time student you should therefore ensure that this study regime is compatible with home and work life. Part-time sponsored students are expected to get agreement from their employers to attend on the required day(s). The programme team may timetable special events or presentations on the day(s) of attendance for part-time students in addition to the regular lectures and sessions that take place.

7. Your University Email AddressAll students are allocated a University of Greenwich email address. It is the policy of the University to use your university email (with the format userid@gre.ac.uk) to contact you and you should be able to access this from anywhere in the world via the email link on the portal home page. Please regularly check you university email account, so that you do not miss out on any important information. Please ensure that your inbox does not become full and prevent you from receiving new messages.

8. AttendanceAttendance and engagement are widely recognised as being essential for success when studying. You are expected to attend all scheduled teaching sessions. However, the University recognises that, occasionally this may not be possible. If you have to miss a scheduled session, for example due to sickness, you

must submit your apologies via the ‘My Attendance’ portlet on the ‘My Learning’ page on the student portal.

If you are going to have a planned absence of more than 3 consecutive days, you must submit an authorised absence form and lodge it with the appropriate staff member in your faculty.

If you do not attend regularly and/or you do not submit assessments as required, you may be withdrawn from your studies.

The Student Attendance Monitoring Policy provides more information.

https://www.gre.ac.uk/student-services/student-attendance-and- engagement - policy

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This policy should be read in conjunction with the Guidance Notes.

https://docs.gre.ac.uk/__data/assets/pdf_file/0009/1627650/Attendance- and-Engagement-Student-Guidance-Appendix-A-Dec-2018.pdf

9. Student Protection PlanThe Student Protection Plan sets out the University's arrangements for protecting the quality and continuity of study for its students. The Plan is tailored to the University's specific circumstances and is based on an assessment of the extent of the risks to the continuation of study for our students.

Enquiries about this Student Protection Plan should be directed to the University Secretary's Office: universitysecretary@greenwich.ac.uk

https://docs.gre.ac.uk/rep/sas/student-protection-plan

Our assessment of the range of risks to the continuation of study for our students, how those risks may differ based on our students’ needs, char-acteristics and circumstances, and the likelihood that those risks will crystallise

Section B: Programme Information

1. Introduction to your ProgrammeThis section should provide a general introduction to the programme; its philosophy or intent

2. Aims and Learning Outcomes of your ProgrammeThis section should include the aims and learning outcomes of the programme as set out in the current version of the Programme Specification, as approved at the last approval or review event

3. Maximum Period of RegistrationThis section should include the maximum period of registration for the award, as set out in the current academic regulations (Section B9)The maximum period of registration defines the length of time within which you must achieve the credit required for your award. This includes any formally approved periods of interruption or repeat study. The maximum period of study is as follows:

If you are a full-time student it is [enter number of years] years. If you are a part-time student it is [enter number of years] years.

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4. Programme StructureThis section should include the programme structure appropriate for the academic session covered by the handbook. It is not necessary to include the full programme specification here. Where a programme has a named endorsement, you should include the requirements for achieving that endorsement, i.e. option choices, any pre-requisites. etc. You should include the structure for each of the relevant modes of study (e.g. full-time, part-time, etc).

Module Code

Module Title Term of Delivery

Credit Value

Level 3(delete where not applicable)Level 4(delete where not applicable)Level 5(delete where not applicable)Level 6(delete where not applicable)Level 7(delete where not applicable)

5. Viewing your Student Profile

You will be informed of the core (mandatory) and optional modules that you need to take for the current academic session at the point of registration. It is important that you check these details carefully early on in the academic session, especially if you have a non-standard profile; for example if you are part-time, repeating or on a January starting cohort. If you are not attached to the correct modules or the correct number of modules, you will be unable to access teaching materials, submit coursework or take examinations. During

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your year of study you should also check regularly for missing grades or that they are the same as the grades given back to you with your returned work and feedback. You can check your profile by going to the ‘My Learning’ tab on the portal and selecting the ‘View My Student Profile’ icon. If you notice any errors, you should contact [insert here] immediately.

6. Professional Body Accreditation and Associated DerogationsThis section should identify where a programme has professional body accreditation/validation. You may provide a link to the relevant PSRB website here. You may also include a short description of any associated regulatory derogations. If the programme is not accredited you should state that ‘This programme is not accredited by a Professional, Statutory or Regulatory Body’.

7. Greenwich Graduate AttributesThe Greenwich Graduate Initiative sets out the behaviours and attributes that we expect our graduates to develop whilst they are studying at the University, to best prepare them for their future careers.

https://www.gre.ac.uk/__data/assets/pdf_file/0003/832044/ GraduateAttributeStatements.pdf

8. Greenwich Employability PassportYou will be expected to participate in the Greenwich Employability Passport (‘the Passport’) alongside your programme of study.

Experience shows that students do better – both in their studies and after graduation – if they take part in activities outside the lecture room which develop their all-round skills. Taking leadership responsibilities in the University, gaining work experience and volunteering are among the activities which build skills and experience and enrich CVs. Employers value this kind of thing when selecting graduates for employment.

The Passport will encourage and reward you in this direction. You will be awarded points for specified types of activities, and when these points reach target levels, you will receive a reward. If you gain 200 points you will be awarded the Greenwich Employability Passport and will be given a recommendation by the University on your LinkedIn profile.

You are encouraged to take part in the Passport and engage in activities suggested to you. You will find plenty of opportunities which are directly relevant to your programme of study.

More information will be available from your Faculty and your Personal Tutor.

9. Recognition of Prior LearningRecognition of Prior Learning (RPL) is the process through which the university takes into account your current knowledge and compares it to the learning required on your programme of study. This knowledge could be from previous formal study and qualifications or through experience gained, for example, in a job.

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An application for RPL should be made as early as possible, as part of your application process, and normally before your formally register on your programme. This is to ensure that your claim is considered in a timely manner and that you have clear guidance on the modules that you will be expected to study before you embark on your programme.

Further information on RPL and how to complete a claim can be found online.

https://www.gre.ac.uk/study/apply/rpl/faq

https://www.gre.ac.uk/study/apply/rpl/apply

https://www.gre.ac.uk/__data/assets/pdf_file/0004/696055/RPL-Student- Guidelines.pdf

10. Additional Programme Specific Information and CostsThis section should include all references to programme specific information, for example visits and placements that are integral to the programme of study. This section should also provide all additional costs associated with the programme. You should include all additional costs that are compulsory such as field trips, visits, specialist equipment, fees associated with the placement year for sandwich students. You should also state estimated costs of items that may not be compulsory but should be anticipated, e.g. printing costs, materials, etc.Please refer to your Module Handbooks for any module-specific costs.

11. Health and SafetyThis section should explain the importance of student engagement with the University’s Health and Safety policies. You should also reference any health and safety policies that are relevant to the Faculty and/or particular programme of study (e.g. laboratories, field trips and placements). This section should be revised to take account of specific local arrangements eg relating to laboratories.The University takes its health and safety responsibilities very seriously. Students have a duty to take care of their own health and safety, and that of others who may be affected by their actions at University. You must co-operate with University staff to help everyone to meet their legal requirements. You must familiarise yourself with the relevant health and safety policies.

https://www.gre.ac.uk/about-us/policy/safety

https://www.gre.ac.uk/about-us/policy/safety/fire-risk

https://www.gre.ac.uk/about-us/policy/safety/smoking

Anyone experiencing an injury, listed disease, dangerous occurrence or ‘near-miss’ incident should submit a report as soon as possible using the online reporting system.

https://www.gre.ac.uk/about-us/policy/safety/about/report-an-accident-or-

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incident

If you are unable to complete the form yourself, ask a member of staff, First Aider or Security Officer to do it on your behalf. The University’s Security Officers are trained first aiders; they can be contacted on:

Avery Hill Campus – 0208 331 9101Greenwich Campus – 0208 331 7616Medway Campus – 01634 883333

[insert Faculty first aider where/if appropriate]

12. Personal Emergency Evacuation Plan for Disabled StudentsDisabled Students who have difficulty evacuating a building independently in the case of an emergency should have a Personal Emergency Evacuation Plan (PEEP), which will record the safety plan, evacuation routes and those persons who will assist. If you think that you will require a PEEP you should contact the Student Wellbeing Service for an initial assessment.

https://www.gre.ac.uk/student-services/support/disability/your-safety/ personal-emergency-evacuation-plan-peep

Section C: Assessment and Feedback1. Assessment and Feedback PolicyThe University’s Assessment and Feedback Policy defines the fundamental principles and requirements for assessments.

https://docs.gre.ac.uk/rep/sas/assessment-and-feedback-policy

The Feedback Policy indicates that feedback should normally be provided within 15 working days of the coursework submission date, and that it can take a variety of forms. Feedback should be constructive and help you to improve on your work in future. With the exception of examination scripts, students are entitled to feedback on all summative and submitted formative work. It may be provided on examination scripts at the discretion of your faculty.

2. Managing Your Assessment LoadAt the start of your studies, you can gain a snapshot of your assessment journey using Map My Assessment, including the type of assessment, weighting, and importantly the timing of assessments. This information can be valuable in helping you to manage your time preparing for assessments and assessment deadlines that may fall closely together. There is a video to help you to find out how to access this information.

http://vimeo.com/244620923

3. Submission of CourseworkThis section should include information on how to submit coursework via the VLE, where to submit coursework assignments that need to be in hard copy,

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valid file types for Turnitin, etc. Amend as appropriateAll coursework should be submitted via Moodle/Turnitin. There may be some exceptions, which will be specified by your module leader(s), that you will need to submit to your faculty coursework hand-in office. This can be found at [insert details here]. You should not submit coursework directly to your module leader via email.

4. Accessing Coursework Header SheetsIf you are required to submit your coursework with a coursework header sheet, for example if it is in hard-copy, you can access the sheet from the ‘My Learning’ tab on the portal. The link can be found under ‘assessments’.

5. Late Submission of CourseworkThe University operates a strict policy regarding adherence to submission deadlines. Coursework, except where it relates to a resit opportunity, submitted up to 10 working days after the specified submission deadline will be accepted for marking. Where it is deemed to have been passed, and the assessment is graded, the grade will be capped at the minimum pass mark, unless a claim for extenuating circumstances has been accepted. Coursework submitted after 10 working days will be treated as a non-submission and awarded 0% or fail.

All resit coursework received after the submission deadline will be treated as a non- submission and given a grade of 0% or fail.

6. ExaminationsIt is your responsibility to note the dates, times and rooming of your written examinations (where these apply). These will be made available on the portal; normally at least six weeks in advance of the examination period. For regulations governing the conduct of examinations please refer to:

https://docs.gre.ac.uk/rep/sas/regulations-governing-the-conduct-of- examinations

Students who have been assessed as having a disability under the terms of the 2010 Equality Act should contact the Wellbeing Team in the first instance for an evaluation of their entitlement to adjustments to examination and assessment arrangements. Once agreed these will be recorded on your University record. It is your responsibility to notify the Wellbeing Team if your circumstances change.

https://docs.gre.ac.uk/rep/sas/examinations-and-assessments-regulations

7. Re-Sit AssessmentsThis section should include information on timing of re-sit opportunities. Please provide additional information for programmes where resit timings etc may differ from the standard below – refer to Section A.5.The Progression and Award Board (PAB) will determine whether students who have failed items of coursework or exams will be permitted to complete re-sits. These normally take place in July/August. If your results letter advises you that you have been given a re-sit opportunity you will need to check the portal for details of the coursework element(s) that you will need to complete and for the

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timings of re-sit examinations.

[Insert information here about what students should do if they have to undertake resits]

You should be aware that there is no automatic right to take re-sits; this is at the discretion of the PAB and dependent on the scale of failure and your overall profile. If you are offered a re-sit opportunity which you do not take up, you will be recorded as having a non-submission; you will not keep the original grade for that item if you are told by a PAB that they want you to re-sit.

8. Resit Examinations at an Alternative VenueYou will be expected to be in attendance for all examinations that take place on campus during term time. In exceptional circumstances it may, however, be possible for you to take re-sit examinations overseas or at an alternative UK venue. If you wish to apply to take your re-sit examinations elsewhere you should contact your Faculty Examinations Office no later than [insert number of weeks/months] in advance of the scheduled examination period. You should be advised that if you choose to take your exam at an alternative venue, you will be responsible for the costs of hiring the venue and for invigilation services.

9. Assessment MisconductStudents are expected to take responsibility for the integrity of their own work. Any improper behaviour or activity which may give you an advantage in a summative assessment is considered to be an act of academic misconduct. This includes, but not limited to: using published work without referencing, copying another person’s 8work, bringing unauthorised material into an examination.

A useful guide to how plagiarism is defined, why and how to avoid it is available online.

https://www.gre.ac.uk/articles/academicskills/referencing

Further information, including the procedure for investigating an alleged offence and the penalties that may be applied, can be found in the Assessment Misconduct Policy and Procedure.

https://docs.gre.ac.uk/rep/sas/academic-misconduct-policy-and-procedure- taught-awards

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Section D: What to do if things go wrong1. Extenuating CircumstancesThe first port of call in these situations should be the personal tutor (see page 4). (S)he will be able to point you to the right university services and to guide you through the relevant processes.The University recognises that there are times when matters beyond a student’s control will impact on their performance and ability to complete assessments within the specified timeframe. Examples of such matters include unforeseen illness, a death in the family, or injury. Students who are affected by such problems can put forward an extenuating circumstances claim for consideration. All claims will be treated with confidentiality.

You should refer to the Extenuating Circumstances Policy and Procedure document for further details including which circumstances will be considered and what constitutes supporting evidence.

https://www.gre.ac.uk/student-services/support/extenuating-circumstances

If you have a long-term condition which might affect your studies and assessments, however, you should seek advice at the earliest opportunity, rather than submit a claim for extenuating circumstances.

If you wish to make a claim, you will need to complete the online form and provide relevant evidence. The form can be found under the ‘My Learning’ tab on the portal, under ‘Assessments’. Here you will be able to create a new claim or view claims that you have previously submitted.

Claims should be submitted at the earliest opportunity up to 4 weeks before the assessment is due or at the time the assessment is due. Claims cannot be made retrospectively. If you are seeking an extra 10 working days to submit coursework, the claim must be made at the time the assessment is due. In the event that you are ill on the day of an examination, you must first telephone the School/Departmental Administrator [see Section A.4] to let them know, and submit an Extenuating Circumstances claim within 5 working days of the date of the examination.

Once the Faculty Extenuating Circumstances Panel has met to consider your claim, you should receive an initial decision within 15 working days. The outcome of the Panel will be taken into account at the Progression and Award Board when reaching a decision about your profile and re-take opportunities.

2. Changing your programme or mode of study

You may feel that you have chosen the wrong programme of study and wish to transfer to an alternative, or you may wish to transfer from part-time to full-time or vice versa, as your personal circumstances have changed. In the first instance you must speak to your programme leader and gain their consent. If you intend to transfer to another programme, consent must be sought from both programme leaders. International students must contact the international office, as this will

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have implications for your Visa.

Advice on the financial and other implications of changing programme or mode of study is available online.

https://www.gre.ac.uk/finance/fees/fees-for-changing-courses

3. Withdrawing or Interrupting from your Programme of StudyIf you are contemplating withdrawing or interrupting your studies at the University, you should in the first instance approach your personal tutor to discuss the situation, and to determine whether any additional support could be made available to alleviate the situation. You can also access further information and guidance on withdrawing or interrupting your studies on the University website:

https://www.gre.ac.uk/student-services/support/withdrawal-and-interrupt

In particular, you should be aware that interruptions and withdrawals have financial implications:

If you are in receipt from Student Finance England (or other regional equivalent) your entitlements will be reassessed and this may lead to you having to make a repayment.

If you are studying on a Tier 4 visa and you withdraw or interrupt, the University has a duty to report this to the Home Office and you will be required to return home.

There may also be financial implications if you are in accommodation. It is important therefore that you read the guidelines and talk to your

personal tutor before making a decision. You should never just stop attending the University.

If you do wish to proceed with withdrawal/interruption, you will need to complete an online form, available from the page linked above.

4. Complaints and AppealsStudents have a right to appeal against decisions and recommendations made by Progression and Award Boards, or as a result of Assessment Misconduct investigations that affect academic progress. Further information and guidance is available online.

https://docs.gre.ac.uk/rep/sas/academic-appeals

Students who have been withdrawn from their studies under due to issues around their attendance and engagement with their studies, may also appeal the decision using the process set out in the Student Attendance Monitoring policy.

https://docs.gre.ac.uk/rep/sas/student-attendance-and-engagement-policy

Should you wish to make a complaint about the University’s services or staff, as

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you feel that you have not received the level of service or education to which you are reasonably entitled, you should try to resolve the issue with the member of staff member concerned on an informal basis before deciding to follow the formal Student Complaints Procedure. The procedure is available online, along with a complaint form, and guidance notes for students.

https://docs.gre.ac.uk/rep/sas/student-complaints-procedure

Complaints about other students are not covered by this process, and you should contact your Programme Leader in the first instance.

Concerns about bullying and harassment from other students can be made using the Bullying and Harassment Policy and Procedure.

https://docs.gre.ac.uk/rep/sas/bullying-and-harassment-at-university-policy- and-procedures-students

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Section E: Support Services1. Academic RegistryThe Academic Registry is responsible for a range of areas which include student related regulations and policies, administering casework related to; academic appeals, Fitness to Practice, Student Disciplinary and Formal Complaints and is the point of contact for cases considered by the Office of the Independent Adjudicator (OIA). The University of Greenwich Awards Ceremonies are also organised by the Academic Registry.

Academic Appeals should be emailed to academicappealsoffice@greenwich.ac.uk 

Enquiries on Student Conduct should be emailed to studentconduct@greenwich.ac.uk 

Enquiries concerning regulations and policies of the university should be emailed to regulations@greenwich.ac.uk. 

Information about the University of Greenwich Awards ceremonies, including how to apply to attend and academic dress is available online.

www.gre.ac.uk/awards

Awards Ceremonies Hotline Tel: 020 8331 8772

Enquiries to the Awards Ceremony Office should be emailed to awards@gre.ac.uk

2. Accommodation ServicesInformation about accommodation for new and continuing students, including how to apply for a room in our halls of residence is available online.

https://www.gre.ac.uk/accommodation

3. Employability and Careers ServiceAt the Employability & Careers Service (ECS), we say ‘Don't settle for a mediocre job’. You can secure the graduate job you have always wanted. ECS is here to support you in achieving this goal. We do this in a number of ways:

Recruitment fairsOur flagship recruitment fairs take place on the Greenwich and Medway campuses and brings a host of employers with live summer internships, placements and graduate job vacancies. ECS goes further by ensuring each fair has a mandatory pre-fair workshop so that you how to improve your chances of securing an opportunity with those employers.

InternshipsECS actively runs and manages internships for University of Greenwich students. Some of those internships will be based within a department of the

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University and others will be based in a small-medium-sized company in London. All internships are paid and ECS manages every aspect of the internship so that you can be assured that you are being supported at every stage. 

For our first year students, we offer work shadowing insight days with a host of employers. Last year’s cohort attending work shadowing insight days with employers such as the Bank of England.

Career clinics and 1-2-1 student appointmentsIf you are short of time and need to see an advisor to check over your job application form, covering letter or CV, then come to one of our many drop-in career clinics. You can just turn up and one of our advisors will see you for up to 15 minutes. You can find out online when and where they take place.

https://www2.gre.ac.uk/current-students/ecs/contact

If you need more support, then you can contact us and book a dedicated 30 minutes 1-2-1 appointment with one of our advisors. We also offer mock interviews to help prepare you for job interviews. Online supportIf you are unable to see us in person then we have comprehensive online support. We have an online e-learning career centre. Once you register you can access its CV Builder, aptitude tests tool, interview simulator, cover letter builder and assessment centre tool.

We also have an online jobs board advertising the latest graduate job vacancies and internships.

Contact usWe offer all of the above and much more. For more information about how we can support you

E-mail: employability@gre.ac.uk

Call 020 8331 8810.

4. International Student Advice ServiceThe International Student Advice Service provides free and confidential immigration advice to students and graduates of the university.

Our highly experienced and professional advisers specialise in UK student immigration and can help with a wide range of immigration-related matters. This includes

Visa Applications Visa Refusals and Administrative Reviews Police Registration ATAS Lost Passports and Biometric Residence Permits (BRP’s) Short-Term Study Visas

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Changes to your studies Post-study work options Schengen Visas

We also provide support with non-immigration matters related to living in the UK, such as opening bank accounts, accessing the NHS, and your personal safety.

Accessing the ServiceYou are eligible to use the International Student Advice Service if you are, or have been within the last 6 months, a registered student of the university.

We offer workshops and individual appointments (in person or via the telephone) with an International Student Adviser. To book an appointment, please contact the Student Centre.

https://www.gre.ac.uk/student-services/student-centres

e-mail internationalsupport@gre.ac.uk

We aim to respond to all email queries within 5 working days, but please be aware that if your query is complex, we may ask you to book an appointment.

5. Student CentresStudent Centres have a base on each of the three campuses and are there to help provide you, with information, advice and guidance and a range of services including:

Registration Issuing your first or any replacement Greenwich Gateway cards (your

student ID card) Producing student status and bank letters Producing council tax exemption certificates Enhanced Disclosure Barring Service information and identity check Supporting Occupational Health checks for students on regulated degree

programmes Student record queries Initial Tier 4 visa queries and signposting for renewals Information and approval of eligible applications for student Oyster cards

and other appropriate travel discounts Informal complaints advice and guidance

Information on location and how to contact the Student Centres can be found at:

https://www.gre.ac.uk/student-services/student-centres

Email: studentcentre@gre.ac.uk

6. Student Finance and Financial SupportThe Student Finance and Financial Support Team provides advice and guidance on all student finance and funding matters. This includes:

Student Finance and Government Funding

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Paying for fees Scholarships and bursaries Financial hardship

If you need any advice our guidance about applying for funding, managing your money, financial challenges or how changing course may affect your finance please visit us in the Student Centre or email us.

https://www.gre.ac.uk/finance/fees

Email: studentfinance@gre.ac.uk

7. Student Wellbeing ServiceThe Student Wellbeing Service provides a range of professional and specialist support, guidance and information to students who have a disability, long term medical condition, specific learning difficulties or mental health difficulties. The service includes the provision of counselling services, mental health advice and mentoring support, disability and dyslexia advice, support and information. Further information is available online.

https://www.gre.ac.uk/study/support

http://www2.gre.ac.uk/current-students/support/disability

https://www.gre.ac.uk/study/support/counselling

For more information about how we can support you and to book an appointment

E-mail: wellbeing@gre.ac.uk

Call: 020 8331 7875

8. Students’ Union Advice ServiceGreenwich Students’ Union (SU) is the students’ union for all students at the University of Greenwich. When you start at the University of Greenwich, you automatically become a member.

Our Advice Service advocates independently for all of our members. We are confidential and we provide our service free of charge specialise in giving advice on academic matters, as well as housing and

money management can signpost you to organisations who can help with other issues. No

problem is too big or too small for us to help with.

Greenwich Students’ Union Advice Service can represent you if you have an issue or grievance with the University. We specialise in giving advice on academic matters (e.g. if you’re lodging an appeal, facing a Fitness to Practise panel, or need to make a complaint about your programme or module).

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You can get in touch with us via email, phone or our website to book an appointment with one of our Advisers. You can also come to one of our drop-in sessions to see an Adviser quickly. Our drop-ins are at Greenwich and Avery Hill, and details are on our website.

Email: suadvice@gre.ac.uk (you will get a response within two working days)

Call: 020 8331 8267 (leave a message and we will respond within two working days)

https://www.greenwichsu.co.uk/advice

If you’re based at Medway, you can get help and advice from GK Unions and their Adviser/s. Greenwich and Kent Students’ Unions Together (GK Unions) is a partnership between the University of Greenwich Students' Union and Kent Union on the Medway campus. Find details for their Advice Service online.

www.gkunions.co.uk/advice

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Section F: Student Surveys and Representation1. IntroductionThe University values your feedback and you will be invited to participate in a number of surveys during your time at the University, at module, programme or national level. In addition, the Student Representative Scheme allows students to engage in University processes, by attending various committees: this could be at University level, for example the Student Experience Committee, or at staff/student liaison and programme committee meetings at faculty or programme level. Feedback from students is used to inform changes that the University may make to its services, modules and programmes; it is therefore important that you engage in the surveys that you are invited to take part in. Remember we want to hear about the things that go well, as well as those we could do better.

2. Module Level SurveysYou will be invited to participate in a module evaluation survey at least once for each module you study. The outcomes of these surveys – which will be made available to you together with comments on the results by the module leader–will enable the University to address issues raised and inform future changes to courses.

3. National and University SurveysThe University participates in a number of national student opinion surveys, for example the National Student Survey, Postgraduate Taught Experience Survey, Postgraduate Research Experience Survey, and the International Student Barometer. Whilst the NSS is a statutory annual survey, the decision as to which other surveys the University will participate in is taken annually.

National Student Survey (NSS)Final year undergraduate students are invited to participate in the annual NSS, which is usually launched in January and asks students about various aspects of their programme, what they particularly liked, as well as things they would change. The Office for Students runs this survey for three main reasons: to enable prospective students to compare courses at different institutions and help them decide where to study, to provide the University with information to enhance the student experience, and to support the public accountability of higher education and its quality assurance arrangements.

Non-final year undergraduates are invited to take part in a parallel university survey called the Greenwich Student Survey (GSS).

Postgraduate Taught Experience Survey (PTES) Aimed at students on postgraduate taught programmes, this web-based survey is run in co-operation with AdvanceHE (formerly the Higher Education Academy) to help provide an accurate picture of student views and to inform future university policy.

Postgraduate Research Experience Survey (PRES)

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This is similar to the PTES, but aimed at students on postgraduate research programmes.

Graduate OutcomesAbout 15 months after you graduate, you will be asked to complete the Graduate Outcomes Survey, which tracks the employment and further study of graduates. This is an official survey conducted by the Higher Education Statistics Agency.

The University’s Student Survey Policy is available here:

https://www.gre.ac.uk/articles/planning-and-statistics/university-surveys

4. Faculty and Programme CommitteesYou should include reference to any faculty level committees which have student representation on them and indicate how the Faculty uses the feedback to drive change.

Section G: Ensuring the Quality of Your Degree1. Regulations for Taught ProgrammesUnless otherwise specified, your programme will be assessed in accordance with the University’s Academic Regulations.

[Delete below as appropriate]

Academic Regulations for Taught Awards:

https://docs.gre.ac.uk/rep/sas/academic-regs

Academic Regulations for Research Awards:

https://docs.gre.ac.uk/rep/sas/academic-regulations-for-research-awards

2. Marking and ModerationAll marking is carried out in accordance with the University Assessment and Feedback policy:

https://docs.gre.ac.uk/rep/sas/assessment-and-feedback-policy

Prior to the marking process being completed and the grades and feedback being returned to you, Module Leaders will pass a sample of work – dependent on the size and complexity of the module – to internal moderators who will provide feedback to the first marker as to whether they consider the marking to be fair and equitable. This feedback can be used to make any necessary adjustments to the marking.

In addition, samples are provided to the External Examiners, so that they might also comment on how the work has been marked and whether they consider it

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to be equitable compared to other courses and other institutions. Similar scrutiny of exam papers is undertaken by external examiners before they are ready for you to sit.

3. Provisional Marks and Receiving your ResultsYou will be able to view your coursework grades on the portal as soon as they have been entered. These grades are provisional and will be subject to ratification by the Progression and Award Board (PAB). Once the PAB has met and decided whether you have passed or will need to repeat or resit an item of assessment, your results will be published on the Portal.

You should receive your results within 10 working days of the PAB having met. Your programme team will be able to confirm the date of the PAB with you [or replace with dates if these have been agreed]. Your results letters will remain on the Portal for the duration of your studies and for a further 90 days after you have completed your award. If you think that you will need a copy of your results letters, you should download them and save them before this period expires.

4. External ExaminingThe University will appoint academics from other UK Higher Education Institutions to externally examine your programme of study. This is to ensure that the University maintains and enhances the modules and programme that you are studying and that the assessment processes are robust, equitable and in line with the University’s policies and regulations. The examiner will also ensure that the standards on your programme are comparable to those of other UK Institutions.

The External Examiner will not mark or comment on your work or engage in correspondence with individuals about their grades. For this, you will need to speak to your Programme Leader.

The External Examiner for your Programme is:Name: [insert here]Institution: [insert here]

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5. Annual Programme Review (APR)Each year your Programme Leader will write a report which takes into consideration the feedback of students and external examiners to reflect upon how the course went and whether any changes are needed to address issues or concerns that may have arisen.

6. Periodic Programme ReviewProgramme teams undertake a periodic programme review. This provides an opportunity for programme teams to review and reflect on the delivery of the programme and make recommendations for change. The programme is put forward for re-approval by a panel that comprises of colleagues from outside of the host faculty, from other UK Institutions, practitioners from business and student representatives, all of whom will ensure that the updated programme meets the standards of the University, and is fit for purpose.

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Section H: Resources1. IntroductionIT and library services are available across the university.

We have three campus libraries: Stockwell Street Library in Greenwich Avery Hill Library on the Mansion Site, Avery Hill The Drill Hall Library in Medway

You will find a wealth of resources and support at all of our libraries and online, to help you get the most out of your time at university.

2. Library ServicesYou can ask at any library about:

Opening hours and service points Finding materials and borrowing rights Accessing online resources Placing and collecting reservations Information and study skills

New starters can have a 20-minute induction to find out about our library facilities and resources. Further information about our library services is available on our LibGuides.

http://libguides.gre.ac.uk/library

http://libguides.gre.ac.uk/library/locations

Academic SupportOur team of expert librarians and academic skills tutors can support you with your studies, especially when you are writing an assignment or at exam time. Visit our Academic Skills Hub to get hints and tips for study. Your programme of study is supported by a librarian with subject expertise in your field. To find out who your subject librarian is, how they can support you and their contact details visit libguides.gre.ac.uk.

You have access 24/7 to the e-resources collection available via My Learning page in the University Portal.

https://www.gre.ac.uk/academicskills

Enhance your information skills and academic skills by attending a workshop or get personalised help in a 1-2-1 tutorial.

Information and Academic skills workshop

Book a session via our online booking service or come to a drop-in session.

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http://libcal.gre.ac.uk/appointments

Find out more at the welcome desk at each of our libraries.

3. IT ServicesOur services include IT labs and open access computing areas with general and specialist software, online print credit, printing and scanning, and the eduroam wireless network.

How to get helpThe IT Service Desk is available via email or telephone to all students needing IT help. Face to face help is also available in our libraries - ask for the team.

Email: itservicedesk@gre.ac.uk 

Call: 020 8331 7555.

Our web pages contain information about all of our services and policies, and links to online guidance and tutorials, including videos.

http://www.gre.ac.uk/it-and-library/

You can check the status of our IT services and systems online

https://servicestatus.gre.ac.uk/

The PortalUse your university account to log in to the Portal and access Moodle (our online learning environment which includes Panopto lecture capture), view courses and grades through Banner, access your library account, view your timetable, check your email, read university news and announcements, and find out about the range of services available to students.

Your Username and PasswordYou receive your university username and password once you have accepted your offer. This account stays with you for the duration of your programme at the university and expires 90 days after you have completed your studies. As part of our IT security policy, you are required to reset your password every 120 days.

http://www.gre.ac.uk/it-and-library/itsecurity/infosec/university- passwords

Our new self-service password system is available to all University students. However, you will need to register using a personal (non-university) email ad-dress and a phone number. The process is simple and is explained briefly below.

Please note: you must know your current University username and password to register!

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To verify your identity, the service uses information you have provided to:

Send a verification code to your personal (non-University) email address

Send a verification code / automated call to your mobile phone number

Details and videos demonstrating the registration and reset process are available via the Managing your password page or by selecting the Can’t login? link on the front page of the University Portal.

If you do not register to use the password reset tool, you will need to contact the IT Service Desk, either via e-mail or via the online support request form, which will take significantly longer for your password to be reset, especially at peak periods, such as submission due dates and publishing of result letters online. Please note: forgetting your University of Greenwich account password, or your password expiring, is not grounds for extenuating circumstances.

Our Mobile AppYou can use our app to view your timetable, access Moodle, check your courses and grades, find out about open access PC availability and get university information such as campus maps, news and bus timetables.

https://www.gre.ac.uk/it-and-library/mobile

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4. Academic Skills HubYou will find a number of useful online resources to help you with your studies from managing your time, improving your note-taking and preparing and delivering a presentation to student wellbeing and maths support. These can all be found online on the Academic Skills Hub.

https://www.gre.ac.uk/academicskills http://libguides.gre.ac.uk/library/ locations

5. Additional ResourcesUse this section to include any programme specific resources that may be made available to students on the programme, i.e. lab support. If this is not appropriate, then delete this item entirely

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Section I: Sport and Physical Activity at Greenwich1. Sports FacilitiesUniversity GymsEach campus at the University has its own fully equipped student gym that offers extremely competitive membership prices for our students. There is more information on gym memberships and what is available at each campus online.

https://www.gre.ac.uk/about-us/campus/facilities/sports

Sports Facilities Our sports facilities are spread across two sites. At Medway campus we have a sports hall and tennis courts and at Avery Hill we have artificial grass pitches, sports hall and outdoor tennis and netball courts. The sport halls can accommodate all sports including, netball, badminton, table tennis and indoor cricket.

All of these sports facilities are available for students to hire at a competitive rate with the exception of the tennis courts which are free of charge. If you would like to know more about booking any of the sport facilities contact the Sport & Rec team

Call: 020 8331 9945

Email: sports@gre.ac.uk

2. #ActiveGre#ActiveGre is the University’s new physical activity programme which provides students with a timetable of activities, on and around campus, that they can get involved in for free or at minimal cost every term. From yoga to touch rugby and beginners jogging groups there is something for everyone. For details of the current activities you can get involved in, that aren’t just sport related check out the termly timetable online.

https://www.gre.ac.uk/articles/public-relations/get-active-get-activegre

3. Sports Teams and SocietiesThere are multiple sports teams and societies that you can get involved with whilst studying at Greenwich and you don't have to be sporty to be part of Team Greenwich.We cater for the very sporty to the complete novice and encourage all abilities to get involved and take part because: You'll make friends you might otherwise not have met You'll gain skills which improve your employability It will help with stress and boost your health And most importantly….you'll have fun!

For more information on the different sports and societies available at Greenwich or how you can get involved go online.

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https://www.gre.ac.uk/about-us/campus/sports 4. Student Sport AmbassadorsAs part of the University’s Ambassador scheme we have developed specific sport ambassador roles. If you study sport, or are passionate about sport and physical activity then you could become a Student Sport Ambassador. For more information regarding the ambassador roles and when recruitment for these jobs take place go online.

https://www.gre.ac.uk/campaigns/devcom/studentambassadors

Section J: The Students’ Union1. IntroductionGreenwich Students’ Union (GSU) is here to help you change the world and have a great time whilst you are at Greenwich.

When you start at the University of Greenwich, you automatically become a member of GSU, and can immediately benefit from the activities, services and representation we offer. Through our Student Officers, GSU is here to represent the views of over 22,000 students, on your programme, to your Faculty, to the University and beyond.

We have a huge range of Societies and Sports teams for you to join and an extensive volunteering programme where you get rewarded for the hours you volunteer. These are great opportunities to meet new people outside of your course.

We also offer a range of services to students, from our free independent advice service, to our Village Shop, Change Coffee shop and Lower Deck bar and events space. To find out more about us, visit our website.

http://www.greenwichsu.co.uk

You can also find us on social media - just search for ‘Greenwich Students’ Union’ on Instagram, Facebook and Twitter. We also have email newsletters to keep you up to date with news, events, campaigns and student deals. To join our mailing lists, please visit

www.suug.co.uk/mailinglist

If you study or live at Medway, you can get involved with activities through GK Unions, and visit their Student Hub. Greenwich and Kent Students’ Unions Together (GK Unions) is a partnership between the University of Greenwich Students' Union and Kent Union on the Medway campus. For more information, visit

http://www.gkunions.co.uk/

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2. LocationGreenwich Students’ Union has a new hub in the Dreadnought Building. On the Ground floor, you’ll find a number of rooms for students like you to use for meet-ups and activities, including our radio studio; an open quad with space to chill throughout the day; an artisan coffee shop selling great coffee and food throughout; an exhibition space open for all students to use; and our GSU Officers and staff team, ready to help you get involved in our events and activities.

In the Basement of the Dreadnought building, you can find Lower Deck. It is the best social space in Greenwich, offering great quality and value food, drink and entertainment, with special deals and offers. We look forward to welcoming you here.

We also have an office at the Avery Hill campus next to the Village Shop (more information below) where you can find out more about getting involved with one of our student groups or speak to an Adviser during our Advice Service drop-ins.

3. RepresentationThe Union is led by a Student Officer team – there are four of these who do this as a full-time job and are always on hand to listen and speak up for you. The Officers focus on priorities outlined by students and lead on campaigns, and they work with the University’s academic and support staff to ensure that your voice is heard at every level of the University. These students are elected into their roles every year in our GSU Elections that take place in February. You can stand to be a GSU Officer; more information is available online.

www.greenwichsu.co.uk/elections

4. Academic Student RepresentationEvery student at the University of Greenwich is invested in the quality of their experience whilst studying here. The Students’ Union Academic Representatives are here to ensure that your academic interests are represented to the University and the Students’ Union.

The Students’ Union Academic Representation Network consists of Programme Representatives (usually two Reps, per year per programme of study) and Faculty Officers who cover each of the four Faculties.

If you want to know who your elected Representatives are, or are approachable, committed and willing to learn, with an interest in Academic Representation and think one of these roles is something for you, visit the Students’ Union website to find out more.

www.greenwichsu.co.uk/academicrep

5. Clubs and SocietiesOur Activities team are responsible for the running of Team Greenwich (Sports

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teams), Societies and our volunteering opportunities.

Team Greenwich have 15+ Sports Clubs, with more traditional sports such as Rugby, Hockey and Football, all the way to Ultimate Frisbee and Cheerleading. Some compete in local leagues, some enter competitions to play against other universities, and others simply meet to train and have fun!

There are over 80 Societies that fall into five categories: Academic Activities & Games Campaigning Awareness & Support Cultural, Religious & Beliefs Music, Performance & Media

These Societies cover everything from programme-related groups (e.g. Midwifery or Paramedic Society) to social groups like Yoga or Thinks and Drinks. There is also a volunteering toolkit online which provides a list of opportunities for any student to get involved. As part of this, you can log your hours and earn a volunteering award (Bronze, Silver and Gold).

Our student groups offer something for everyone. Don’t see something you’re interested in? Start up your own student group to take part in the activity that you want to do and meet new people! Email us for more information

Email: activities@gre.ac.uk

or visit us at either of the SU offices.

6. Our Venues and outlets

The Union runs Lower Deck bar and venue which serves food, Change Coffee shop in Dreadnought on Greenwich campus. Our venues are not-for-profit, which means the money spent in these venues goes back into student activities, supporting student jobs and enhancing your experience.

In Avery Hill, the Village Shop is on the Southwood campus in the Student Village. There you’ll find a range of hot and cold food throughout the day including cake, pastries and pizza, and we’re proud to serve Starbucks Coffee from morning till night. We also sell groceries and every day necessities (e.g. stationery), alongside branded University of Greenwich merchandise, groceries, Oyster card top-ups and Travelcards.

In Medway, the Deep End in the Student Hub is the place to be for food, drink and entertainment, and is run by GK Unions. More information is available online about what’s on at The Deep End.

www.gkunions.co.uk/thedeepend

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Section K: Glossary of TermsAims These define the overall educational purpose of the

programmeCompensation May be applied where the overall pass grade for an

individual module has not been attained. If the overall grade falls within the band of 30-39% (UG) or 40-49% (PG) then subject to the taught award regulations D4.9-D4.17, the PAB has the discretion not to require reassessment and for you to receive credits for the module using an overall pass grade.

Coursework Header Sheets

These are used by assessors as part of the marking progress. If you are required to use a coursework header sheet, this must be completed and submitted together with your work.

Credit Value An undergraduate degree (e.g. BA Hons, BSc) is comprised of a total of 360 credits. Normally 120 credits are delivered each level in each academic year or ‘stage’. A ‘Masters’ or MA programme contains a total of 180 credits at level 7.

Defer Where a PAB has agreed an opportunity for a student to resit or repeat an assessment without a grade penalty; normally following a successful extenuating circumstances claim.

Professional Body Accreditation and Associated Derogations

These will apply if your programme leads to some form of professional registration or status (e.g. Teaching, Nursing, Accountancy, Law).

Learning Outcomes These are subject specific statements that define the learning that will be assessed during your programme of study.

Proceed with Intermediate Standing (PI)

Where the PAB permits you to repeat a failed module (all or only failed components of assessment) on the condition that you proceed to the next stage and retrieve the failure in the following year concurrently with modules in the next stage. See taught award regulations D8.12-D8.14.

Repeat Where the PAB requires you to repeat the failed modules (all or only failed components of assessment), reassessment will be permitted in your next academic year. See taught award regulations D8.8-D8.11.

Resit Where the PAB determines that you are given the opportunity to be reassessed in failed module(s) (in all or some components of assessment). Reassessment will normally be permitted prior to the commencement of your next academic stage of study.

Stage Normally, one year of full time study for an undergraduate award is equivalent to 120 credits and is defined as an academic stage; one year of full time study on a two year accelerated honours degree is

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equivalent to 180 credits (one and a half academic stages).

Turnitin Turnitin is a software package that the University uses to check that the coursework you submit has been produced by you and that the sources (e.g. books, journals; or other materials) you may have drawn on are correctly referenced.

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