Secret 1

Love Your Employees

6secretsof

change

McGregor on Motivation

• Theory X– The average employee has an inherent dislike of

work and will avoid it.– Most people must be controlled and threatened.– The average employee prefers to be directed and

dislikes responsibility.

McGregor on Motivation

• Theory Y– If a job is satisfying, then the employee will be

committed to the organization.– The average employee will seek out responsibility.– Imagination, creativity, and ingenuity can be used

to solve work problems by a large number of employees.

It’s All About the Students??

• “The quality of the education system cannot exceed the quality of its teachers.”

Barber & Mourshed, 2007

• All stakeholders must feel equally important• When we invest in employees, we invest in

students

Motivational Work

• Meaningful, accomplishable work• Enabling developments• Sense of camaraderie• Being well led

Firms of Endearment

• Humanistic companies• Focus is on multiple stakeholders• “Ultimate value creators”

– Emotional– Experiential– Social– Financial

• Over a ten-year period, FoEs outperformed Good to Great companies by 3 to 1

Southwest Airlines Secret

• Encourage employees to be innovative, to communicate, understand, and care

• It’s not a business, it’s people• Education and training

http://www.youtube.com/watch?v=tnOxvbGOTbM&feature=player_detailpage

The CCISD Secret

• Create conditions for all employees to succeed• Encourage them to be innovative• Allow them to seek responsibility• Communicate frequently with employees• Provide continuous opportunities for

development• Make sure they are “well lead”