seattle access it stats
DESCRIPTION
IT use statistics for City of Seattle. by David KeyesTRANSCRIPT
![Page 1: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/1.jpg)
2009 Information Technology
Residential Survey• Measures based on city & community goals• Follows up 2000 & 2004 Seattle surveys• 1064 Phone Surveys• Oversamples of Hispanic/Latino and African-Americans
•10 Focus Groups with 310 community members• Filipino, Spanish Language, African Americans, Somali, Korean, Chinese, Vietnamese, & Grad Students, including many cell only users
![Page 2: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/2.jpg)
2
![Page 3: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/3.jpg)
3
![Page 4: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/4.jpg)
4
![Page 5: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/5.jpg)
5
![Page 6: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/6.jpg)
About 10% reported “a disability, handicap, or chronic disease that keeps [them] from participating fully in work, school, housework or other activities .”
6
![Page 7: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/7.jpg)
How to improve Internet: Price (47%), Speed (26.7%) 7
![Page 8: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/8.jpg)
8
![Page 9: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/9.jpg)
9
![Page 10: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/10.jpg)
10
![Page 11: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/11.jpg)
11
![Page 12: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/12.jpg)
12
![Page 13: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/13.jpg)
Civic engagement• Just over half participate in a community
group. Slightly less get information about their local community via web or e-list.
• African Americans more likely to participate, but not electronically. Caucasian respondents were more likely to participate both in person and electronically.75% willing to be contacted
13
![Page 14: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/14.jpg)
14
![Page 15: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/15.jpg)
15
![Page 16: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/16.jpg)
From The Focus GroupsIt’s important for everyone, esp. our kids.
Computers are expensive, and so is Internet access
Lots of people in our community are afraid of Hackers and Scams
I wish I could get free Internet access in order to make my home expenses lower – and we would often use the Internet
We need more computers in (Chinese, Spanish, Vietnamese, Somali, Korean…)
Trusted and culturally relevant places and teachers are important
16
![Page 17: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/17.jpg)
• High interest, want to give opinions.
• Need to address comfort and trust.
• Need full services in their language.
• Barrier could be literacy, and/or English.
• May not know what participation means.
From The Focus Groups: Government Info
17
![Page 18: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/18.jpg)
In sum
• We’re well wired.
• High interest in more speed.
• Still disturbing difference in access level and use of services.
• Cost is largest barrier for entry and high speed.
18
![Page 19: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/19.jpg)
19
•High speed Internet cost•Training•Help purchasing computers •Maintaining them safely and securely
How to increase technology adoption
![Page 20: Seattle Access It Stats](https://reader036.vdocuments.us/reader036/viewer/2022070317/55631831d8b42a51498b4fef/html5/thumbnails/20.jpg)
For more info
Information Technology Access and Adoption in Seattle
• Seattle.gov/tech/indicators
20