search trends and opportunities for the sophisticated marketer

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Search Trends & Opportunities for the Sophisticated Marketer

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Matt Lawson, Marin Software

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Page 1: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Search Trends & Opportunities for the Sophisticated Marketer

Page 2: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Online Ad Spending Still Lags Media Share

Print Radio TV Internet

12%16%

31%28%

26%

9%

39%

13%

Media Time Ad Spend

% of Time Spent in Media vs. % of Advertising Spending, USA 2009

% o

f Tot

al C

onsu

mpt

ion

~$50BN Global

Opportunity

Source: Morgan Stanley.

Page 3: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage3

Resulting In Expectations of Future CPC Increases

Source: Jupiter Research, Paid Search Model

Growth of CPC & Search Volume

Costs per click are growing twice as fast as volume.

Page 4: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Where Can You Find Incremental Revenue? (…and ROI)

Page 5: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

What is the Search Alliance?

5

Microsoft adCenter now powers US paid search results for Yahoo! and Bing, with International rollout in 2011.

Page 6: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Favorable Market Conditions Post-Transition

Conversion rates dipped during transition but ended 2010 13% higher

Cost Per Action (CPA) increased during transition but finished 17% lower

Page 7: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Best Practice: Perform a GAP Analysis

Compare adCenter keyword coverage to Google to identify Gaps

7

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VS.

GroupA

GroupB

GroupC

GroupD

GroupA

GroupB

GroupC

CAMPAIGN 123 CAMPAIGN 123

Page 8: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Best Practice: Pay Attention to Match Types

Bidding at the match type level on Yahoo-Bing increases traffic quality, conversion rates, and ROI.

Keyword Bid : $1.00

Broad Bid : $0.75

Phrase Bid : $1.10

Exact Bid : $2.00

Pre-Transition Post-Transition

Page 9: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Best Practice: Prepare For a Surge

Post-transition, advertisers have seen increased impressions and click volume.

Best Practice: • Thoughtfully increase adCenter budgets • Continue to review campaign and daily budgets • Organically expand high performing keywords

Page 10: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

New Opportunities Abound on Facebook

More impressions

Lower Click-through

Lower Average CPC

Different Conversion Rates

Page 11: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Best Practice : Use Keywords to Find Interests

Page 12: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Best Practice : Test Images Before Copy

Images are the key driver for click-through rates

Draw attention to ads with contrasting colors

Link images to audience to increase relevance

Page 13: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Best Practice : Maintain the Facebook Experience

Page 14: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

The Only Complete Facebook Marketing Solution

Apps

Ads

Analytics

Page 15: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Mobile has Reached its Inflection Point

Page 16: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Search will Dominate Mobile Ad Spending

Page 17: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Should Brands Invest in Mobile Search?

Some Facts:• Mobile search = 8-10%

of search queries, but only 2% of spend

• Mobile searches to quadruple in next 3 years, but revenue will still lag

• 3-5x higher click-through rates

Source: RBC Capital Markets

Page 18: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Best Practice – Mobile-specific Keywords

• Performance Increased 9.3% when AdCopy included mobile specific copy against desktop’s strongest performing copy

Page 19: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Best Practice – Invest in Branded Keywords

Start with Brand Keywords to get mobile learning• Protect your brand• Typically less competitive, savings in CPC led

to conversions being 7.4% more efficient• Understand the use cases for mobile

Page 20: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

Best Practice – Utilize Mobile Capabilities• Click To Call• Click to Book• Maps• Coupons

Page 21: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage

3 Things to Remember

• Pick Your Battles

• Early Adopters Will Gain an Edge

• New Channels Require New Thinking

Page 22: Search Trends and Opportunities for the Sophisticated Marketer

© 2011 WEBTRENDS INC. ALL RIGHTS RESERVED.@webtrends #wtengage