search marketing - still the killer app of online presence

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SEARCH MARKETING STILL THE KILLER APP OF ONLINE PRESENCE Dayn Wilberding, Director of Digital Culture : Grady Britton Ben Lloyd, President : Amplify Interactive PRESENTED BY PORTLAND BUSINESS JOURNAL - 2010 BIZDEV SEMINAR SERIES #3

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Page 1: Search Marketing - Still the killer app of online presence

SEARCH MARKETINGSTILL THE KILLER APPOF ONLINE PRESENCEDayn Wilberding, Director of Digital Culture : Grady BrittonBen Lloyd, President : Amplify InteractivePRESENTED BY PORTLAND BUSINESS JOURNAL - 2010 BIZDEV SEMINAR SERIES #3

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Let’s review.

Online Presence / Social Media / Search Marketing

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The Web is dead. Long live the Internet.Less about browsing and more about getting.

BRAND

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visitor content

browser

web

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visitor content

browser

internet

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Your Website

BRAND

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Your Website Your Online Presence

Human view

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Your Website Your Online Presence

Search Engine view

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Identity has evolved.

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What does that mean for search marketing?

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Search Marketing: (Still) the Killer App of Marketing Your Business Online

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Twitter: @AmplifySEM

PAID RESULTS VS ORGANIC (SEO)“SEM” Refers to Both

PPC - 20% of Clicks

SEO80% of Clicks

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Twitter: @AmplifySEM

WHY IS SEARCH SO CRITICAL?

• Over 80% of all Internet traffic begins at a search engine

• 63% of users research buying decisions online

• 61% of users visit your brand Website before buying (even if buying offline)

• Consumers turn to information sources that aren’t your Web site– Search is about “getting found”– You’ve got to extend your brand

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Twitter: @AmplifySEM

SPEND YOUR MONEY ON SEM

Search Engine Optimization (SEO)

House Email Marketing

Paid Search Marketing (PPC)

Direct Mail

Public Relations

Online Advertising

Print Advertising

0% 25% 50% 75% 100%

27%

14%

28%

14%

6%

9%

11%

32%

39%

9%

34%

11%

11%

4%

27%

31%

24%

25%

30%

17%

18%

14%

17%

39%

28%

53%

63%

67%

Strongest Tactic Highly Variable Low Value Tactic Hard to Gauge

MarketingSherpa 2009-2010 Search Marketing Benchmark Report

In-House Marketers Compare ROI of Marketing Tactics

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Traditional Keys to Search Marketing

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Twitter: @AmplifySEM

HOW (AND WHY?) DOES SEARCH WORK?

Speak the same language as your target audience Keywords are like market research

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Twitter: @AmplifySEM

SEARCH ENGINES CAN DO 2 THINGS

• Read Text and Follow Links• Rankings are based on those 2

cues alone• This is the past, present and

future of search

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Twitter: @AmplifySEM

Influence Rankings•Title Tag - unique to every page•Body Copy - if you don’t say it, don’t expect to rank for it•Anchor Text•Categorized Content & Cross Links

SEO PRIMER: OPTIMIZE YOUR SITE

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Twitter: @AmplifySEM

#1 SEO Take Home Tip:Turn Images and JavaScript off and review your site…This is how a search engine sees your site

SEO PRIMER: WHAT SEARCH ENGINES SEE

Same Page with Images Turned Off•Can Still Navigate•Can Still Read Copy•Image Links Replaced with Text LinksIf You CAN’T Get Around Your Site This Way -

Neither Can a Search Engine Spider

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Twitter: @AmplifySEM

SEO PRIMER: WEBMASTER TOOLS

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Twitter: @AmplifySEM

On-Site Optimization is Absolutely Critical…

…But How Do You Win?

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Twitter: @AmplifySEM

AUTHORITY MAKES SEARCH GOAuthority: Links = Authority = Rankings

24%

22%

20%

15%

7%6% 5%

Trust/Authority of Host DomainLink Popularity of Specific PageAnchor Text of External LinksOn-Page Keyword UsageTraffic and Click Through DataSocial Graph MetricsRegistration and Hosting Data

The takeaway? On-site optimization is critical, but links and other off-site factors are a tremendous part of the ranking algorithm-Source: 2009 SEOmoz study “Search Engine Ranking Factors”

Overall Ranking Algorithm

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Twitter: @AmplifySEM

BUT SEARCH IS NOW BIGGER THAN YOUR SITEThe Content and the Experience Matter - Not the Container

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Twitter: @AmplifySEM

FUTURE OF SEARCHSEM & Other Disciplines Need to Work Together to Build Authority

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Twitter: @AmplifySEM

SEARCH IS BIGGER THAN YOUR SITEA Practical Example

LESSONS?:•Build and curate your presence•Own your reputation•Everything that goes online can be leveraged for search

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Twitter: @AmplifySEM

BUT YOU ARE NOT IN CONTROL

3rd Party Site

BUT YOU ARE NOT IN CONTROL

3rd Party Site

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Twitter: @AmplifySEM

WHAT’S IT ALL MEAN?

• Content is indeed still king• But content takes many different forms

• Search engines are trying to present the most timely & relevant content

• Marketers have got to become content generators• Content will beget links (authority)

• Links will beget rankings

• Social is an opportunity to create links with content

• So, combine your SEO & social efforts

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Twitter: @AmplifySEM

Build Authority: Social Supports SEOSocial Media Reaches the People With the Power to Link

Appealing to the types of users who have the power to link will generate more links, which raises a site’s authority

What Types of Users Link?• Website/Blog owners (ie – they have

the ability to link!)• Participate in social media sites,

forums & groups• Looking for great “stories” to share

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Twitter: @AmplifySEM

WHAT MAKES CONTENT SHAREABLE?Find relevance between your keywords and current trends & topics

Tap into topics of discussion around a keyword

Latch on to current topics - find a tie-in

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Twitter: @AmplifySEM

HEDGE YOUR BETS - KNOW THE PLAYING FIELD

7 Scientifically Proven Ways to Get Shared on Facebook - Dan Zarella, HubSpot, FastCompany - 2010

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Twitter: @AmplifySEM

TAKEAWAYS FOR SEO & SOCIAL

• Both SEO & Social thrive on content– Create timely content to increase the

likelihood of sharing• Organizations & marketers must adapt

– Marketing organizations must become publishers

• Break down barriers to publishing– Timeliness is key– You need a blog– Does IT or Legal = business prevention?

Fix it.• Learn to listen, engage

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So that’s what’s happening with search nowBut what’s in store for the future?

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Twitter: @AmplifySEM

Are Users Searching on Social Sites? • Only for people • “Lazy Web” or “Crowdsourcing” > Users ask

for ideas & recommendations– Become part of the network– Join the conversation– Have a good reputation

• Users fan/follow brands– Be findable

• Users give opinions on brands– Monitor and engage

• Users attend offline events / meet ups to connect over similar interests– Connect & win fans offline (engage/

sponsor/support/organize)

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Twitter: @AmplifySEM

Google’s Take - Social Circle

• Integrating content from your connections• Impact: You’ve gotta be connected

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Twitter: @AmplifySEM

BONUS “FUTURE OF SEARCH” TIP MOBILE INCREASES IN IMPORTANCE

Mobile Internet usage is exploding with the adoption of smart phones

Mobile searchers are task-oriented, close to converting You must consider the mobile experience for your

visitors Are content needs & conversion points different?

What about an App? Many times mobile visits are a result of social apps -

sharing is likely to result in mobile visits Is your content mobile-friendly?

PPC can be targeted at mobile SEO is about the same, but what do the results look

like?

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Twitter: @AmplifySEM

SEM PUNCH LIST• Know your keywords & put your finger on the pulse• Optimize your site• Build authority

– No social strategy? Get one.– Make sure SEM, PR, Social & Creative are talking– Content - remove barriers to nimble & frequent

publishing

• What’s your mobile strategy?

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THANKS!Get the paper:

www.amplify-interactive.com/pbjOther links:

http://www.delicious.com/Amplify.Interactive/pbjhttp://www.sempdx.org/

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TOP 6 BIZDEVSERIES TAKEAWAYSGo forth, and multiply your presence.

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1TOP 6 BIZDEV TAKEAWAYS

Think beyond the browser.

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2TOP 6 BIZDEV TAKEAWAYS

Become a content generator.

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2bTOP 6 BIZDEV TAKEAWAYS

Have a blog.(Become a content generator.)

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2cTOP 6 BIZDEV TAKEAWAYS

See also 2a.(Become a content generator.)

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3TOP 6 BIZDEV TAKEAWAYS

Consider the context.

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4TOP 6 BIZDEV TAKEAWAYS

Know your audience.

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5TOP 6 BIZDEV TAKEAWAYS

Build authority, everywhere.

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6TOP 6 BIZDEV TAKEAWAYS

Make your online presence a priority.