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© Florian Vollmer 2015 Georgia Institute of Technology – School of Industrial Design ID 6214A Strategic Design Language 2015 01 Strategic Design Language

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© Florian Vollmer 2015

Georgia Institute of Technology – School of Industrial Design

ID 6214A Strategic Design Language 2015

01 Strategic Design Language

Strategic

Design

Language

© Florian Vollmer,

Service Design &

Organizational

Activation

People Systems

Storytelling

Brand Semantics Persuasion Business

Stakeholders Motivation Prototyping Ecosystems

Organization

Design

© Florian Vollmer,

Language

Strategy

Global

System of Systems

System

Intervention

Humanity

Group

Individual

Experience

© Florian Vollmer,

Design

© Florian Vollmer,

Language

Strategy

© Florian Vollmer,

Design, Business, Brand

Goal Setting

© Florian Vollmer,

Time

© Florian Vollmer,

Business Objectives

© Florian Vollmer,

Systems

© Florian Vollmer,

Innovation

© Florian Vollmer,

© Florian Vollmer,

Managing & Planning for Complexity

© Florian Vollmer,

Design, Business, Brand

© Florian Vollmer,

Language

Strategy

Design

design

is to design

the design

of a design (John Heskett)

© Florian Vollmer,

quality as a commodity ... enabling design

© Florian Vollmer,

design as a commodity ... are we there?

© Florian Vollmer,

© Florian Vollmer,

Insights, Objectives, Collaboration

Empathy and Understanding

© Florian Vollmer,

Needs and Constraints

© Florian Vollmer,

Contexts and Systems

© Florian Vollmer,

Facilitation

© Florian Vollmer,

Mapping

© Florian Vollmer,

Visual Storytelling

© Florian Vollmer,

© Florian Vollmer,

Insights, Objectives, Collaboration

© Florian Vollmer,

Strategy

Design Language

© Florian Vollmer,

Process, Strategy, Communication

Identity

© Florian Vollmer,

Spaces

© Florian Vollmer,

Collaboration

© Florian Vollmer,

Value

© Florian Vollmer,

Integration

© Florian Vollmer,

Futures

© Florian Vollmer,

Management: “the act of getting people together to accomplish the desired goals”

© Florian Vollmer,

Manufacturing

Distribution

Information

Customer (Kerri Bodine, Forrester )

© Florian Vollmer,

Sustainability Urbanization New Leadership Styles Distributed Manufacturing Off-/ On-shoring Cyclical Foe: Reactive Behavior

© Florian Vollmer,

External Factors

simple | memorable | universal

© Florian Vollmer,

i.e. Marketing

integration | repeatability | forecast-ability accessibility | share-ability | simplification

© Florian Vollmer,

© Florian Vollmer,

Process, Strategy, Communication

© Florian Vollmer,

Strategy

Design Language

“The management of design as a source of

corporate and customer value in an organization”

© Florian Vollmer,

Internal & External Teams and Processes

© Florian Vollmer,

Marketing > Design

© Florian Vollmer,

Design > Marketing

© Florian Vollmer,

A Culture of Design

© Florian Vollmer,

Brand Management

Sales Management

Marketing Management and

Research

Design

Development

IT

HR

Operations

CEO (from Making Meaning) © Florian Vollmer,

Stak

ehol

ders

© Florian Vollmer,

Corporate Identity

© Florian Vollmer,

SolutionProblem

Insight

Innovation

Inspiration

Investigation

Interpretation

Investment

Inspiration

Integration (from DMI 2010)

© Florian Vollmer, Valu

e of

Des

ign

© Florian Vollmer,

Strategic Design

Language

© Florian Vollmer,

Insights,

Objectives,

Collaboration –

People

Process, Strategy –

Innovation

Design,

Business,

Brand –

Identity

Communication –

Innovation

© Florian Vollmer,

Horizontal

Identity

Consistency

Vertical

Identity

Continuity

Strategic Design Language

© Florian Vollmer,

Horizontal

Identity

Consistency

Vertical

Identity

Continuity

Strategic Design Language

© Florian Vollmer,

Strategic Design

Language

© Florian Vollmer 2015

Georgia Institute of Technology – School of Industrial Design

ID 6214A Strategic Design Language 2015

01 Strategic Design Language