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Office of the Associate Dean for Academic and Student Affairs Career Center FSE 484: Internship Work Experience Syllabus Course: FSE 484 (1-15 hours credit), Line Number : ____________________ Faculty: ____________________________ ____________________________ ____________________________ ____________________________ COURSE DESCRIPTION An internship/co-op work experience is intended to help you apply your formal classroom education to “real world” work experience. The work assignment must be related to the your area of study and may be conducted within business or industry, the public or private sector, state, federal or local government, or social service agencies. This syllabus is designed to assist you as you prepare and conduct your internship/co-op. The FSE 484 course may be taken during the summer, fall, or spring semester of any academic year. Interns must work the minimum number of hours as indicated below to earn the credit hours: Work Hours Academic Credit Hours 45 1 90 2 135 3 180 4 225 5 270 6 540 12 675 15 ELIGIBILITY In order to register for the FSE 484 course, you must: /home/website/convert/temp/convert_html/5b31e5977f8b9ab5728c8955/document.docx

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Office of the Associate Dean for Academic and Student Affairs Career Center

FSE 484: Internship Work Experience

Syllabus

Course: FSE 484 (1-15 hours credit), Line Number : ____________________

Faculty: ________________________________________________________________________________________________________________

COURSE DESCRIPTIONAn internship/co-op work experience is intended to help you apply your formal classroom education to “real world” work experience. The work assignment must be related to the your area of study and may be conducted within business or industry, the public or private sector, state, federal or local government, or social service agencies. This syllabus is designed to assist you as you prepare and conduct your internship/co-op.

The FSE 484 course may be taken during the summer, fall, or spring semester of any academic year. Interns must work the minimum number of hours as indicated below to earn the credit hours:

Work Hours Academic Credit Hours45 190 2135 3180 4225 5270 6540 12675 15

ELIGIBILITYIn order to register for the FSE 484 course, you must:

1. Not be eligible to take a different internship course.2. Submit all appropriate forms for consideration of acceptance into FSE 484 to Career Center before the

internship/co-op begins.3. Have a GPA of 2.5 or better and be in good academic standing as well as ‘on track’ within their program.4. Have completed 60 credit hours (or demonstrated work experience at the discretion of the instructor) by the

starting date of the internship/co-op. 5. Have an approved internship/co-op site.6. Read the Career Center Internship/Co-op Handbook.

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COURSE OBJECTIVES

As a student, you will develop:(a) an ability to apply knowledge of mathematics, science, and engineering (f) an understanding of professional and ethical responsibility (g) an ability to communicate effectively (h) the broad education necessary to understand the impact of engineering solutions in a global, economic, environmental, and societal context (i) a recognition of the need for, and an ability to engage in life-long learning

LEARNING OUTCOMESThrough an internship, you will have the opportunity to gain a variety of experience and education by: 1. Gaining practical work experience under professional supervision and guidance; 2. Applying theories and principles to specific situations within the internship/co-op experience; 3. Exercising and improving your time and stress management skills as well as problem-solving skills; 4. Observing and analyzing professional behavior; 5. Demonstrating creativity, initiative, and responsibility; 6. Completing a resume that is appropriate for the industry; 7. Identifying and marketing individual skills, abilities, and values as they relate to a career; 8. Identifying career resources to aid in career exploration; 9. Gaining knowledge of professionalism and business etiquette

COURSE REQUIREMENTSRegistration with Sun Devil CareerLinkAll students are required to register on-line with Sun Devil CareerLink at www.asu.edu/career

Internship/Co-op ExpectationsOne of the objectives of the internship/co-op experience is to help you understand yourself and the world of work. As a part of that, you are expected to practice professional behavior at work, including timeliness, appropriate dress, manners, respect, and civility. As a student of Arizona State University, you represent the institution and should adhere to the Student Code of Conduct as outlined by the Arizona Board of Regents. Any complaints, grievances, or harassment issues should be handled according to the procedures set forth by the Dean of Students at http://eoss.asu.edu/dos.srr

On-Site Visit When possible, an on-site visit will be conducted by the instructor and or internship/co-op coordinator. You will be required to make arrangements for the visit with your work supervisor so there is appropriate time for the faculty mentor/coordinator to observe your work performance. As part of the site visit, a meeting should also be arranged between your work supervisor and the faculty mentor/coordinator.

Internship/Co-op Goals and Measurable Learning ObjectivesYou will need to formulate specific goals and measurable learning objectives - both organizational and personal - for your internship/co-op, based upon the job description and consultation with your employer. Steps to achieve those goals should also be outlined. Detailed instructions for writing Measurable Learning Objectives are available from the Ira A. Fulton Schools of Engineering Career Center. Submit your goals and objectives with the Learning Agreement before the start of your internship/co-op. You will also use these goals and objectives as part of your final reflection paper.

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Evaluation and GradingAlthough an internship/co-op is intended to provide you with practical work experience, it is also an academic course, during which you are expected to submit assignments regarding your work. These assignments are designed to maximize the internship/co-op experience and integrate your education with real-world job opportunities. All interns; therefore, are required to meet with the instructor at the beginning of the internship/co-op to establish goals.

The final grade will be based upon the submission of the following items in a master portfolio:

1. Measurable Learning Objectives and Job/Scope of Work Description: 10%2. Resume (required), Cover Letter (optional) and Webinars/Online Resources (optional): 20%. Due with final

portfolio3. Monthly time reports (total contact hours): *0% Due with master portfolio4. Bi-monthly journaling via e-mail: 20% Due with master portfolio5. Final reflection paper: 20% Due with master portfolio (details below). 6. Master Portfolio: 15% Due when final transcripts are reviewed7. Employer/supervisor Evaluation: 15% Submitted by employer/supervisor upon completion of your

internship/co-op term. 8. Exit interview: *0% Performed by faculty mentor upon completion of your internship/co-op term.

*These items do not represent a particular percentage of your grade; however, they must be completed and submitted in order to receive your final grade.

No late work will be accepted beyond the deadline.

Webinars and Online Resources (optional)Participate in at least 2 online career or professional development webinars or utilize 2 online career or professional development resources to explore areas of interest. Hours may be included as part of the course contact hours. To be considered, must include total viewing time, a detailed summary of each webinar or online resource and what you learned from it in your master portfolio. Here are a few recommended sources for webinars and online resources to get you started:

ASU Career Services (www.asu.edu/career ) webinar trainings on career topics, online career guide, Optimal Resume (accessed through your Sun Devil CareerLink account “announcement” section—access

through myASU >Resources>Jobs&Careers): resume and interview skill development Fulton Schools of Engineering Career Center (http://more.engineering.asu.edu/career/ ) JobWeb (http://www.jobweb.com ) Sloan Career Cornerstone Center (http://www.careercornerstone.org/index.htm ) LinkedIn (http://learn.linkedin.com ) WorldWideLearn (http://www.worldwidelearn.com/online-education-guide/index.html )

Journaling (required)Journal entries should include substantive information regarding observations made during your daily work experiences. Journal entries must be included as a section within your final portfolio. Here are some topics wich may be considered when writing journal entries:

1. Work Environment Describe your on-the-job training/orientation Describe the culture of the organization—dress, level of formality, physical structure of offices, staff

meetings, worker input in decision-making, reward system, etc. What motivates your supervisor? What is he/she aiming for professionally and/or personally? Who are your co-workers and what are the like? What are their backgrounds, education, or other

qualifications for the job? Do they enjoy their work? Why or why not? Who are the leaders in your organization? Who makes things happen?

2. Issues of Professionalism 3. Management/Supervision Techniques Observed

Describe the management style of your supervisor. What style do you prefer? How does the leadership style affect employee morale?

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Does your supervisor show interest in your learning and professional growth?4. Examples of Effective Teamwork in the Workplace 5. Interaction with Business Clients 6. Communication Methods Employed by Employees and Supervisor 7. Challenges You Have Encountered during the Experience 8. Application of Classroom Knowledge

Highlight contributions of engineering course work to internship/co-op experience? Did your classroom knowledge affect the quality of your internship/co-op experience?

9. Learning an Important Lesson

Final Reflective Paper (required)This paper is an in-depth assessment and reflection of the internship/co-op, and may include the following:

1. Introduction Discuss how you obtained your internship/co-op. Why you decided to accept this assignment, their offer over any other offers you had?

2. Employer/Organization List the name of the employer/organization, the type of business (purpose), location (full address,

phone/fax numbers, website address), and the internship/co-op site supervisor. Mission of Organization

o Include the organization’s mission statement. The mission statement provides the reason for the organization’s existence. Discuss whether you feel it is an accurate reflection of the organization.

o Beyond the mission statement, what are the goals of your organization? To find out answers to these questions, not only will you have to talk to people in the organization, you may also have to read their website, public relation materials, annual reports, etc.

Organizational Hierarchy/Management Structureo Provide a structure of the organization’s hierarchy. Describe the management structure, both formal

and informal, of the organization. o How does your area fit into the total organization?

Personnel Policies/Code of Conducto Describe the organization’s personnel policies or code of conduct, and discuss the strengths and

weaknesses of these. If the organization does not have a written code of conduct, discuss any unwritten (or understood) codes of conduct.

Communication Methods and Effectivenesso Describe the communication characteristics of the organization, citing examples of effective and

ineffective communication you observed. Discuss any changes you feel would benefit the current norm.

3. Internship/Co-op Project Information Provide the specific title of your position as an intern. Goals (Organizational and Personal) of the Internship/Co-op

o Discuss what goals you established at the onset of the internship/co-op, as well as the goals that were established for you by the organization. Give examples of how these goals were achieved.

Tasks/assignmentso Discuss the specific tasks/assignments you were given throughout the course of the internship/co-op.o What special training have you received?

Negotiation of Role and/or Taskso Discuss how, if at all, you were able to negotiate your role or position in the organization and/or how

you negotiated some of the tasks given to you. 4. Evaluation of Experience

Summary of Accomplishmentso Describe your accomplishments in the internship/co-op. Include in your discussion how you feel your

accomplishments contribute to the organization. Career Implications

o Discuss the career implications of your internship/co-op experience, detailing the connection between your formal education in your major and the internship/co-op.

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o How has your experience prepared you to be “the engineer of 2020”? Give examples of strong analytical skills, creativity, ingenuity, professionalism and leadership during your experience.

o What did you discover about your fit in this type of career or organization?o As a result of the work experience, do you still plan to pursue the same career goals? Why or why not?

Evaluation (all elements in this section are requried)o How did you meet your Measurable Learning Objectives? o Discuss what professional, academic, and personal impact the internship/co-op had on you, explaining

what you learned about yourself and any insights you gained. o What changes did you see in yourself or the organization as a result of your experience?o How valuable was the experience? What were the payoffs for you?o How does your internship relate to what you want do after graduation?o Did the internship/co-op meet your expectations and would you recommend your internship/co-op site

to future students?o What recommendations would you make to improve the experience?

Note: Avoid discussing or criticizing fellow employees. Also avoid revealing any proprietary information the company wants to keep confidential. If you are working on a sensitive project, discuss it with your supervisor.

Portfolio (required)The primary learning and assessment tool for your internship/co-op experience will be a portfolio. A portfolio is a purposeful collection of artifacts about your life experiences that illustrate interests, activities, accomplishments, skills, etc. It is assembled over time and documents your efforts, progress, and achievements relative to a particular purpose. Portfolios can include both artifacts (products of your work) and attestations (indirect evidence of your successes and progress, e.g., letters of recommendation and awards). All materials selected for your portfolio should be accompanied by descriptive explanations and commentaries which define, describe, and reflect on your accomplishments.

Portfolios allow you to: Become more self-aware; brainstorm skills, interests and values Identify skills acquired during your university experience and their transferability into work Develop and construct a step-by-step career planning process Store career planning resources Collect and organize career and work-related information Evaluate experiences, skills and qualifications to help define educational and career goals Record valuable experiences you might otherwise forget Recognize patterns of interest areas or skills

Curating Portfolio ArtifactsThroughout your internship/co-op, you will compile a working portfolio. This working portfolio is simply all work of a particular kind from your entire internship/co-op experience. Neither you, nor your internship/co-op supervisor, screen the samples placed in the working portfolio. As long as you are somewhat finished with a piece, date it and put it in the portfolio. The chief characteristics of a working portfolio are its completeness and lack of selectivity.

Guidelineso Develop your portfolio in Sun Devil ePortfolio, an online portfolio system which can be accessed

through Sun Devil CareerLink. Access through your SunDevil CareerLink account. Create an account at myASU >Resources>Jobs&CareersMust create a new user profile or use existing profile. Select “Sun Devil ePortfolio” from “Announcements” on your home page. Contact [email protected] or the FSE Career Center if you have any problems accessing.

o You may also submit your portfolio as one PDF file to [email protected] .

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Master PortfolioFrom your working portfolio, you will select particular items to include in your final Master Portfolio, which demonstrate that you have accomplished your Measurable Learning Objectives. As the name implies, a Master Portfolio is a sampling of your best work. It presents the most significant samples, chosen by you with guidance from your supervisor, of what you have achieved. The Master Portfolio represents your ability to engage in the process of goal setting, selecting, comparing, self-evaluating and presenting your work.

Guidelineso In the final month of your internship, begin selecting and assembling items you plan to include in your

Master Portfolio. o Select items from your working portfolio that best demonstrate, or verify, your progress and

achievements for each of your measurable learning objectives. o Prepare your Master Portfolio in a manner that you would be proud to present in a future job or

graduate school interview. Your site Supervisor will review your Master Portfolio before submitting to the Engineering Career Center.

Formato Title Pageo Table of Contentso Executive Summaryo Job Descriptiono Measurable Learning Objectives with Documentation/Verification (reflective commentaries/samples)o Final Reflective Papero Journal Entrieso Professional Development Webinars and Online Resource Summarieso Updated Resume and Cover Letter

Note: The Master Portfolio is electronic, but can also be in the form of a three-ring binder. Feel free to discuss options with your internship/co-op coordinator.

1. Title PageThe title page should include the following information: Your name; Name of internship/co-op site; Name/title of site supervisor; “ASU Ira A. Fulton Schools of Engineering Career Center”; Name of faculty mentor; Semester & Year.

2. Table of ContentsAll sections of the portfolio must be clearly marked and divided into sections. If preparing a hard copy portfolio, prepare a separate page listing all primary sections in your portfolio. You may also want to include divider pages with tabs for each section in accordance with your table of contents. There is no need to provide page numbers as portfolio contents may be added or deleted as necessary.

3. Executive SummaryAn executive summary is a concise report of a project, a book, an article, an event, etc. Your summary should include the following sub-headings:

1. Introduction: Information about the organization, the responsibilities and expectations you had when you first began the internship/co-op.

2. Work/projects: What you accomplished, new skills or understandings you’ve acquired.3. Learning: What have you learned during the course of your internship/co-op?4. Future plans: What are they and how have they been influenced by the internship/co-op?5. Preparation/Recommendations: How well prepared were you for the experience, and what recommendations

do you have for your academic department to better prepare future students for an internship/co-op like yours?

Note: Your executive summary will be retained in your FSE Career Center internship/co-op file as an account of your work experience. This is necessary as your master portfolio will be returned to you for future use.

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Job DescriptionInclude a copy of the job description your internship/co-op, or a description of the scope of work.

Measurable Learning Objectives with Documentation/Verification (Reflective Commentaries & Samples)This is the “heart” of your master portfolio. Provide evidence of your accomplishments and/or progress for each of your measurable learning objectives. Portray any new knowledge or competencies you have obtained. Discuss any areas for improvement you identified and any new directions for continued growth. Include the items you have selected to demonstrate what you have learned and accomplished.

1. Begin each section with a divider page presenting the learning objective.2. Samples – when providing samples (brochures, spreadsheets, certificates, articles you have written, etc...), be

sure to describe and define what the items are (taking care to explain any special symbols or jargon) and how they were accomplished. Some questions you should seek to answer about each sample are: What have I learned as a result of this activity? What new knowledge or skills have I gained? How has it changed my outlook, behavior and/or values? Did it have an impact upon anyone else? If so, how? What must I do now, or in the future, to continue learning in this area?

3. Reflective Commentaries - when your verification takes the form of a reflective commentary, you should seek to answer the same questions as in #2 directly above.

Note: When documentation takes the form of interviews with several people, summarize what you learned rather than including questions and answers provided by each person.

Resume & Cover LetterThis should be an updated resume, which lists your internship as the most recent work experience, i.e., listed first under a work experience category. The resume should document your achievements and/or skills utilized during the internship/co-op. You are encouraged to view the FSE Career Center’s online workshop: “Creating your Resume” at http://more.engineering.asu.edu/career/ . It will provide you with useful information on constructing an effective resume.

Site Supervisor’s ReviewSchedule an appointment with your site supervisor to present your master portfolio. Discuss your work and learning accomplishments by verbally presenting items highlighted in your portfolio. This meeting should also provide an opportunity to debrief your internship/co-op experience and celebrate your accomplishments.

Internship/Co-op CoordinatorSubmit your completed Master Portfolio to your Internship/Co-op Coordinator to [email protected] or to the FSE Career Center on the last day of regularly scheduled classes, or date assigned. Your Internship/Co-op Coordinator will evaluate a portion of your master portfolio and forward to your Faculty Mentor for further assessment and a final grade. You will be notified where and when you may pick up your graded portfolio if a hard copy was submitted..

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Portfolio Grading Rubric:

MASTERWORK PORTFOLIO ASSESSMENT

Student: _________________________________________________________________________________

Part A: PORTFOLIO MECHANICS

FormatFollows prescribed format 1Does not follow prescribed format 0

OrganizationWell organized – easy to quickly locate all items 4Organized – a few items difficult to quickly locate 3Somewhat Organized – several items difficult to quickly locate 2Weak organization 1Unsatisfactory 0

SpellingNo mistakes observed 4Few mistakes observed 3Several mistakes observed 2Many mistakes observed 1Unsatisfactory 0

Writing/GrammarNo grammatical errors observed 4Few grammatical errors observed 3Several grammatical errors observed 2Many grammatical errors observed 1Unsatisfactory 0

Overall Quality of Presentation/Appearance/CreativityVery impressive and well-crafted 4Good quality 3Average 2Poor 1Unsatisfactory 0

Part B: PORTFOLIO REFLECTION/JOURNAL ENTRIES

Descriptions of Items and SamplesExcellent 4Good 3Fair 2Poor 1Unsatisfactory or non-existent 0

Reflective CommentaryExcellent 4Good 3Fair 2Poor 1Unsatisfactory or non-existent 0

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Resume

No revisions needed - ready to use for job search 4Few revisions recommended 3Several revisions needed 2Many revisions needed 1Unsatisfactory or non-existent 0

Progress Toward or Attainment of Learning ObjectivesProvides clear and specific evidence of progress or accomplishment in learning objectives 4Provides good evidence of progress or accomplishment in learning objectives 3Provides some evidence of progress or accomplishment in learning objectives 2Provides little evidence of progress or accomplishment in learning objectives 1Provides no evidence of progress or accomplishment in learning objectives 0

Evidence of Self-Directed Learning CompetencyDemonstrates exceptional ability to set goals, pursue resources and reach outcomes 4Demonstrates good ability to set goals, pursue resources and reach outcomes 3Demonstrates fair ability to set goals, pursue resources and reach outcomes 2Demonstrates little ability to set goals, pursue resources and reach outcomes 1Demonstrates no ability to set goals, pursue resources and reach outcomes 0

General Comments: Total Points Overall: _____

Grading Scale:

37-34 A33-30 B 29-26 C25-22 D 21-0 F

Evaluator:_____________________________________________________________ Date:____________________

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