scu course enrolment guide
DESCRIPTION
TourismTRANSCRIPT
School of Tourism & Hospitality Management
Undergraduate Programs
School of Tourism & Hospitality Management
2010 Course Enrolment Guide
The School of Tourism and Hospitality ManagementPO Box 157, Lismore, NSW, 2480
Phone: 02 66203920Freecall: 1800 626 481 (Student Services) OR 1800 111 890 (Distance Education)
Fax: 02 6626 9155Email: [email protected]
Web: www.scu.edu.au/schools/tourism
Updated May 2010
Contents
i
How To Use This Guide.....................................................................................................................................................................v
Welcome............................................................................................................................................................................................ vi
Part One: Course and Enrolment Information....................................................................................................1.1
Course Overviews......................................................................................................................................................................1.1
Enrolment 2010........................................................................................................................................................1.1
Tourism and Hospitality Management advanced standing..............................................................1.2
Unit Availability 2010..............................................................................................................................................................1.3
2010 Session 1 Units..............................................................................................................................................1.4
2010 Session 2 Units..............................................................................................................................................1.5
2010/2011 Session 3 Units..................................................................................................................................1.6
2010 Course Rules ....................................................................................................................................................................1.7
Bachelor of Business in Tourism Management.....................................................................................................1.7
2010 Course Schedule .........................................................................................................................................1.8
Recommended enrolment for commencing students........................................................................1.9
2010 Course Progression.....................................................................................................................................1.9
Bachelor of Business in Hotel and Resort Management.............................................................................1.11
2010 Course Schedule.......................................................................................................................................1.11
Recommended enrolment for commencing students.....................................................................1.12
2010 Course Progression..................................................................................................................................1.14
Bachelor of Business in Convention and Event Management................................................................1.15
2010 Course Schedule.......................................................................................................................................1.15
Recommended Enrolment for Commencing Students ...................................................................1.16
2010 Course Progression..................................................................................................................................1.18
Bachelor of Sport Tourism Management...............................................................................................................1.19
2010 Course Schedule.......................................................................................................................................1.19
Recommended enrolment for commencing students.....................................................................1.20
2010 Course Progression..................................................................................................................................1.21
Bachelor of Business in International Tourism Management..................................................................1.22
2010 Course Schedule.......................................................................................................................................1.23
Recommended enrolment for commencing students.....................................................................1.24
2010 Course Progression..................................................................................................................................1.24
Bachelor of Business in Club and Gaming Management...........................................................................1.26
2010 Course Schedule.......................................................................................................................................1.26
Recommended Enrolment for Commencing Students....................................................................1.27
2010 Course Progression..................................................................................................................................1.28
ii Course.Enrolment.Guide.2010
Bachelor of Environmental Tourism Management.........................................................................................1.29
2010 Course Schedule.......................................................................................................................................1.30
Recommended enrolment for commencing students.....................................................................1.31
2010 Course Progression..................................................................................................................................1.31
Bachelor of Business in Hotel Management........................................................................................................1.33
2010 Course Schedule.......................................................................................................................................1.33
Recommended enrolment for commencing students.....................................................................1.34
2010 Course Progression..................................................................................................................................1.34
Honours Programs.................................................................................................................................................................1.36
Unit Descriptions....................................................................................................................................................................1.37
Other Important Information.........................................................................................................................................1.43
Requirements for studying via Distance Education...........................................................................1.43
Students in correctional centres...................................................................................................................1.43
Domestic students studying abroad..........................................................................................................1.43
Internship.................................................................................................................................................................1.43
School Contacts.......................................................................................................................................................................1.44
Student Liaison or Support Team.................................................................................................................1.44
Other important contacts................................................................................................................................1.46
Part Two Administrative and General Information.......................................................................................2.1
Online enrolment....................................................................................................................................................2.1
Fees.................................................................................................................................................................................2.1
Other related costs.................................................................................................................................................2.3
Census dates..............................................................................................................................................................2.3
Advanced standing................................................................................................................................................2.3
Cross-institutional studies..................................................................................................................................2.4
Variation to enrolment.........................................................................................................................................2.4
Class timetabling ....................................................................................................................................................2.5
Class registration.....................................................................................................................................................2.5
Staying in touch with SCU..................................................................................................................................2.5
Withdrawing from a course or unit................................................................................................................2.6
Leave of absence.....................................................................................................................................................2.6
Further information about enrolment issues............................................................................................2.6
Orientation and transition..................................................................................................................................2.6
‘Beat the Stress Week’...........................................................................................................................................2.7
FirstYear@SCU – Support for first year students......................................................................................2.7
Student support services....................................................................................................................................2.7
Textbooks....................................................................................................................................................................2.8
Study resources........................................................................................................................................................2.8
MySCU...........................................................................................................................................................................2.8
iiiContents
Online student centre...........................................................................................................................................2.9
University Library....................................................................................................................................................2.9
Academic Skills Development Unit ............................................................................................................2.10
Services for distance education students................................................................................................2.11
Information technology and technical support...................................................................................2.11
Early engagement and intervention support........................................................................................2.12
Examinations..........................................................................................................................................................2.12
Special consideration/special exam...........................................................................................................2.12
Grades and academic standing.....................................................................................................................2.13
General Information.............................................................................................................................................................2.14
Key Dates for 2010...............................................................................................................................................2.14
Useful University Websites...............................................................................................................................................2.15
Getting started......................................................................................................................................................2.15
About the University...........................................................................................................................................2.16
Schools and Colleges.........................................................................................................................................2.16
Southern Cross University Orientation Program..................................................................................2.17
iv Course.Enrolment.Guide.2010
How.To.Use.This.Guide
This Course Enrolment Guide has been developed by the Faculty of Business and Law to assist students with unit selection, to facilitate online enrolment and advise about important contacts, resources and support services available. It is also a valuable resource containing easily referenced material that no student should be without.
• Part One sets out the University Award Rules and structure of the course and maps suggested or compulsory unit progressions. The Course Structure and Unit Availability Tables provide information regarding the study periods and campus where each of the units can be undertaken. The Unit Availability Table also indicates if the units are available University Wide (External) by distance education. A short description about the available Majors (if applicable to your course) and units is also provided.
• Part Two provides helpful information in relation to important dates, useful websites and relevant administrative information including the contact details of specialist staff within the University who are available to assist with specific enquiries.
We encourage you to become familiar with the information in this guide and the resources available to you within the School and the University.
What to do next:1. Print or download this guide and retain it for reference throughout the duration of the
degree/course.
2. Become familiar with the Award Rules and course structure requirements.
3. Choose the units to study this year in each study period using the Course Structure, Unit Availability Tables and the Schedule of Units.
4. Enrol in units for the whole year online through ‘MyEnrolment’ at: http://www.scu.edu.au/myenrolment
5. Register for internal classes online through ‘MyEnrolment’ at http://www.scu.edu.au/myenrolment once the Online Class Registration notification is sent to your SCU webmail account (not applicable to University Wide (External) students studying by distance education).
6. For assistance with ‘MyEnrolment’ visit the Student Enrolment and Support Services site at: http://www.scu.edu.au/studentservices or contact the School Student Liaison and Support Team.
Note:The information in the Course Enrolment Guide is correct on the date that it is published, but is subject to change. This Course Enrolment Guide is revised each study period. A student’s course is governed by the Award Rules for the year in which they commenced study which is why students must retain a copy of the Course Enrolment Guide. If a student is unable to adhere to the structure in place when study commenced, they must consult with the School Student Liaison and Support Team.
Students commencing studies prior to 2010 can find the Course Rules and Progression or the Course Enrolment Guide for the year they commenced studies by going to the School of Tourism & Hospitality Management Student Centre, accessed from the Information Site area of MySCU. http://study.scu.edu.au/
In 2010 a new teaching calendar has been adopted. Important dates are detailed in Part Two of this guide.
vi Course.Enrolment.Guide.2010
WelcomeAt the time of writing this welcome, a range of global impacts have for some time been receiving great attention in business and political circles, the media and elsewhere. A recession has hit hard in the United States, while several countries’ growth projections are much less than those anticipated even in early 2008. Whatever scenarios unfold the importance of education and knowledge in understanding what happens within and around us remains salient.
You are a student in a School with a distinguished history in tourism and hospitality education and research spanning 20 years. Our staff have extensive experience in the tourism, hotel, convention and event, and club and gaming industries, and many are nationally and internationally recognised researchers. Indeed, the School of Tourism and Hospitality Management has two widely renowned research centres - the Centre for Gambling Education and Research, and the Australian Regional Tourism Research Centre. It is also a partner with the Sustainable Tourism Co-operative Research Centre and the Desert Knowledge Co-operative Research Centre.
Our education programs are thus informed by industry insights and a strong research culture, meaning students have the opportunity to engage with the most up to date information relevant to their studies and chosen careers. And, your program of study is capped with an Internship which provides wonderful opportunities for putting your studies into practice in the workplace. The Internship has been a great success in helping students find a career before, or soon after, they graduate.
Welcome to the School of Tourism and Hospitality Management. On behalf of all of our staff, we hope you enjoy your studies, that you find them richly rewarding, and that your time at University is something you eventually look back upon as lots of fun. If we can do anything to support your studies and life at University, please do not hesitate to contact the School’s staff. That said, an old Chinese proverb states: ‘Teachers open the door, but you must enter by yourself.’ Higher education is an opportunity only a minority of people experience, so please grasp that opportunity with both hands and in time use your skills and knowledge to enhance and support your community.
Best wishes.
Professor John JenkinsHead of School
1.1
Part.One:.Course and Enrolment Information
Course OverviewsThe School of Tourism and Hospitality Management offer eight undergraduate and three Honours awards in a range of specialisations within the tourism and hospitality industries.
• Bachelor of Business in Tourism Management
• Bachelor of Business in Hotel and Resort Management
• Bachelor of Business in Convention and Event Management
• Bachelor of Sport Tourism Management
• Bachelor of Business in International Tourism Management
• Bachelor of Business in Club and Gaming Management
• Bachelor of Environmental Tourism Management
• Bachelor of Business in Hotel Management
• Bachelor of Business in Tourism Management (Honours)
• Bachelor of Business in Hotel and Resort Management (Honours)
• Bachelor of Sport Tourism Management (Honours)
Enrolment 2010This book contains important information about enrolment and progression through the course.
• Students commencing in Session 1 are required to enrol for the full year, Sessions 1 and 2, 2010.
• Students commencing in Session 2 are required to enrol for Session 2, 2010 only.
• Students commencing studies in Session 3 should check the Unit Availability 2010 table for appropriate Year 1 units that are available in Session 3. Please contact the Student Liaison Team if assistance is required for Session 3 Admission and Enrolment.
• Session 3 is a third non-compulsory teaching period which students can utilise to accelerate their course progression.
• All first year units are core (compulsory). Enrol in the units as suggested.
• Full time study students enrol in three to four units in each session.
• Part time and University Wide/external students normally enrol in one to two units in each session. There is a suggested enrolment pattern for 2010; however individuals can choose which units to enrol in each session. Some units may have pre-requisites that must be studied before others. Please refer to the Unit Availability Table for pre-requisite unit details.
• Please follow the recommended enrolment pattern and contact the School for any questions.
• Your progression will be altered if you have applied for, and been approved, advanced standing on the basis of previous study or experience. Contact the Student Liaison or Support Team for help with unit selection.
• Take time to read this information about the course before enrolling.
The full course progression is detailed in this guide and at the Tourism and Hospitality Management Student Centre accessible via MySCU. Once in the site, click on Course Info link to find all course progressions.
Please refer to the “Getting Started @ SCU Guide” included with the offer pack, for instructions on how to respond to the Offer. For any questions about how to do this and proceed with enrolment, please contact the Student Liaison or Support Team.
Students are encouraged to enrol as soon as possible as this enables:
• access to the MySCU Information and Learning Sites
• planning, timetabling and printing requirements for all students
• dispatch of external study materials before the session commences
• internal student class registration into classes/tutorials before the session commences
• access to early information about your unit/s of study.
Tourism and Hospitality Management advanced standingGeneral information regarding advanced standing is contained in Part Two of this guide. However, the following information is specific to the School of Tourism and Hospitality Management courses.
Where an applicant has relevant industry experience or has undertaken previous study, they may be entitled to advanced standing (often called an exemption, credit or recognised prior learning) for units in the course.
Applications based on previous study at another University, TAFE or private education provider requires:
• a completed, signed and dated Advanced Standing Application Form, downloadable from the Student Services site. A list of useful websites appears in Part Two of this guide
• certified copies of the transcript/s and the award if completed, Statement of Attainment for a partially completed qualification
• relevant Unit Statements and/or detailed Course Outline.
Applications based on relevant industry experience, will be considered toward the Intern Study units. To obtain advanced standing for the four units of Intern Study students are required to demonstrate two years full time (or equivalent part time) work experience, which provides appropriate breadth and depth of practical experience within tourism, hospitality or the sport tourism industry. Some experience needs to be at a supervisory level or higher.
Applicants are required to submit:
• a completed, signed and dated Advanced Standing Application Form• an up-to-date resume• position description(s)• statement/s of service from previous employer/s on company letter head. This is not a
reference, we simply need details of length of service, full or part time work and information about your main responsibilities and duties
• cover letter stating why you feel advanced standing should be granted.Applications are accepted for advanced standing for the Internship units based on work completed prior to enrolling in the course. It does not apply to those students who undertake casual work during the course of their studies. University Wide/External students who are working full-time while studying and wish to use this work for internship, should discuss their situation with the Internship Coordinator. Students who have enrolled and commenced the Internship will not be eligible for advanced standing. Applications for advanced standing must be submitted no later than the session prior to the commencement of the Internship.
Applications should be submitted in the first instance to:
1.2 Course.Enrolment.Guide.2010
Student Liaison or Support Team School of Tourism and Hospitality Management Southern Cross University PO BOX 157 LISMORE NSW 2480
Email: [email protected]: 02 6626 9155
Unit Availability 2010This information is derived from the Schedule of Units and is correct at the time of printing. Please visit: www.scu.edu.au/scheduleofunits. Brief unit descriptions are detailed in this guide, appear in the Student Handbook and are downloadable from the SCU University website at: www.scu.edu.au/schools/tourism/downloads
The following Key and Definitions will assist in interpreting the Campus location codes, requisite information and enrolment restrictions.
KeyL Lismore Campus GCB Gold Coast Beachside Campus
CH Coffs Harbour Campus EXT University Wide/External
S The Hotel School Sydney BBCGM Bachelor of Business in Club and Gaming Management
BBHM Bachelor of Business in Hotel Management
# Double-weighted units (24 credit points)
** There is no University Wide location for the Intern Study I–IV unit. University Wide/External students enrolling in the Intern Study I–IV units, should select Lismore as their location.
DefinitionsInternal is a lecture-based course of study at a physical location e.g. Coffs Harbour, Lismore,
Singapore, etc. Such a course may be web enhanced e.g. MySCU.
External (EXT) is an externally delivered course of study with study guides and course materials delivered via the post or made available online. Also called distance education or study via correspondence. It is typically web enhanced.
Online (ONL) is a course of study delivered exclusively online. All material for the unit is
delivered online via the web.
Pre requisite study package (“Pre”) means a study package (unit or course) which must have been completed with a grade of Pass or above before enrolling in another specified study package.
Co requisite study package (“Co”) means a study package (unit or course) in which a student must be concurrently enrolled (or have satisfactorily completed) prior to enrolment in another specified study package.
Anti requisite study package (“Anti”) means a study package (unit or course) that if satisfactorily completed will not allow enrolment in another specified study package, normally because they are equivalent or overlapping in content.
Enrolment Restrictions are the enrolment conditions for the particular study package (unit or course) that if relevant are found directly under any requisites for the relevant study package in the Unit Availability Table.
Double-weighted units are units which are equivalent to two single-weighted units. Single-weighted units are 12 credits point and double weighted units are 24 credit points in value.
1.3School of Tourism and Hospitality Management
2010 Session 1 Units
Unit Code Unit NamePre, Anti and Co-
Requisites Campus
ACC00207 Tourism and Hospitality Financial Management Pre ACC00206 or ACC10249 BBHM only
S
COM00207 Communication in Organisations Anti EDU10235 L,CH,GCB,EXT,S
ECO00424 Economic Analysis for Tourism and Hospitality Anti ECO10250 L,CH,GCB,EXT
HOS10199 Foodservice Operations CH,EXT
LAW00203 Business Law and Ethics for Tourism and Hospitality
L,CH,GCB,EXT,S
MKT00127 Introduction to Tourism and Hospitality Marketing Anti MKT00075 L,CH,GCB,EXT,S
MKT00128 Tourism and Hospitality Sales and Promotion Pre: MKT00127 S
MKT00204 Special Interest Tourism L,EXT
MKT01221–4 Intern Study I–IV Pre Any 19 units L,CH,GCB,S **
MKT01420 Conventions Meeting and Exhibitions Management
L,CH,GCB,EXT,S
MKT01425 Tourism in Pacific Asia L,EXT
MNG00219 Contemporary Workplace Relations Issues Pre MNG01413 CH,EXT
MNG00417 Strategic Management for Tourism and Hospitality Enterprise
Pre: MNG00440 L,CH,GCB,EXT
MNG00421 Events Management L,GCB,EXT
MNG00426 Gaming and Club Management L,CH,EXT
MNG00427 Entrepreneurship for Tourism and Hospitality L,CH,GCB,EXT
MNG00431 Rooms Division Operations S
MNG00440 Introduction to Tourism and Hospitality Management
Anti MNG10247 L,CH,GCB,EXT,S
MNG01222 Facility and Risk Management for Hospitality Operations
CH,GCB,EXT
MNG01413 Human Resource Management for Tourism and Hospitality
S
MNG10228 Project Management for Conventions and Events
GCB,EXT
MNG10476 Professional Development for the Workplace EXT,S
SCI00428 Food and Beverage Operations BBHM only S
SOY00011 Sport Tourism I L,EXT
SOY00012 Sport Tourism II Pre SOY00011 L
SOY00137 Environmental Management for the Hotel Industry
BBHM onlyS
SOY00411 Tourism Theories and Practices Anti MNG10225 L,CH,GCB,EXT
SOY00412 Contemporary Tourism Issues S
1.4 Course.Enrolment.Guide.2010
2010 Session 2 Units
Unit Code Unit NamePre, Anti and Co-
Requisites Campus
ACC10249 Financial Information for Decision Making Anti ACC00206 L,CH,GCB,EXT,S
COM00207 Communication in Organisations Anti EDU10235 S
ECO00424 Economic Analysis for Tourism and Hospitality Anti ECO10250 L,GCB,EXT
HMS00423 Tourism Planning and the Environment L,EXT
MKT00128 Tourism and Hospitality Sales and Promotion Pre MKT00127 CH,GCB,EXT
MKT01221–4 Intern Study I–IV Pre Any 19 units L,CH,GCB,S**
MNG00135 Managing Rooms Division Operations CH,EXT
MNG00219 Contemporary Workplace Relations Issues Pre MNG01413 S
MNG00415 Tourism and Hospitality Research and Analysis L,CH,GCB,EXT,S
MNG00417 Strategic Management for Tourism and Hospitality Enterprise
Pre MNG00440 EXT, S
MNG00418 Information Systems for Tourism, Hotel and Event Management
L,CH,EXT,S
MNG00421 Events Management CH, GCB, EXT, S
MNG00427 Entrepreneurship for Tourism and Hospitality EXT, S
MNG00431 Rooms Division Operations S
MNG00441 Hospitality Services Management L,CH,GCB,EXT,S
MNG01222 Facility and Risk Management for Hospitality Operations
S, EXT
MNG01413 Human Resource Management for Tourism and Hospitality
L,CH,GCB,EXT
MNG10226 Theming and Staging for Conventions and Events
GCB,EXT
MNG10476 Professional Development for the Workplace L,CH,GCB,EXT,S
MNG10526 Foundations of Visitor Interpretations L,EXT
SCI00419 Food and Beverage Management L,CH,GCB,EXT
SCI00428 Food and Beverage Operations BBHM only S
SOY00411 Tourism Theories and Practices S
SOY00412 Contemporary Tourism Issues L, EXT
BUS00212 Gaming Management II: Analysis Pre BUS00211 BBCGM only
EXT
BUS00214 Gaming Management IV: Strategic Gaming Management
Pre BUS00213 BBCGM only
EXT
1.5School of Tourism and Hospitality Management
2010/2011 Session 3 Units
Unit Code Unit NamePre, Anti and
Co-Requisites Campus
ACC00207 Hospitality and Tourism Financial Management BBHM only EXT
COM00207 Communication in Organisations Anti EDU10235 EXT, GCB
BUS00213 Gaming Management III: Impacts Pre BUS00212,
BBCGM only
EXT
ECO00424 Economic Analysis for Tourism and Hospitality Anti ECO10250 EXT
HOS10199 Foodservice Operations EXT
LAW00203 Business Law and Ethics for Tourism and Hospitality
EXT
MNG00219 Contemporary Workplace Relations Issues Pre MNG01413 EXT
MNG00417 Strategic Management for Tourism and Hospitality Enterprises
Pre MNG00440
Anti MNG00114
EXT
MNG00421 Events Management EXT, GCB
MNG00427 Entrepreneurship in Tourism and Hospitality EXT
MNG01222 Facility and Risk Management for Hospitality Operations
EXT
MNG10228 Project Management for Convention and Events
EXT
MKT00204 Special Interest Tourism EXT
MKT01420 Conventions, Meetings and Exhibitions Management
EXT
SOY00411 Tourism Theories and Practices Anti MNG10225 EXT, GCB
1.6 Course.Enrolment.Guide.2010
2010 Course Rules There are Specific Award Rules relevant to each course, as well as general rules relating to all Southern Cross University undergraduate Awards. See the University’s Rules Relating to Awards, in conjunction with the Specific Award Rules listed below each course.
All Rules for each course are published in the Student Handbook. Hardcopies of the Handbook are available for purchase at the Coop Bookshop. The Handbook is also available from the Southern Cross University website. A student’s course will be governed by the Award Rules for the year in which they commenced study. Continuing students should consult the Award Rules for their commencing year.
Each course structure contains core, option and/or elective units. Core units are compulsory and must be completed. Option units should be selected from the relevant specified list of units and Elective units can be chosen from any unit offering at Southern Cross University.
Bachelor of Business in Tourism ManagementLevel of Award: Undergraduate Degree
Faculty: Business and Law
Academic Organisational Unit: School of Tourism and Hospitality Management
Campus: Lismore, Gold Coast Beachside
Course Mode: Internal/University Wide
Duration: 3 years
Total Units: 24
Specific Award Rules
4.1. Requirements.for.an.Award
a. To be eligible for the award of Bachelor of Business in Tourism Management a candidate shall successfully complete not less than twenty-four (24) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules; and
ii. all units listed in Part B of the Schedule of Units attached to these Rules; and
iii no less than eight (8) units from Part C of the Schedule attached to these Rules.
b. To be eligible for the award of Associate Degree of Business in Tourism Management a candidate shall successfully complete not less than sixteen (16) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules; and
ii. no less than eight (8) units listed in either Part B or Part C of the Schedule of Units attached to these Rules.
1.7School of Tourism and Hospitality Management
2010 Course Schedule Bachelor of Business in Tourism Management
Part A – First Year Core UnitsUnit Code Unit Name Campus
COM00207 Communication in Organisations L, GCB, EXT
MNG00440 Introduction to Tourism and Hospitality Management L, GCB, EXT
SOY00411 Tourism Theories and Practices L, GCB, EXT
MNG00441 Hospitality Services Management L, GCB, EXT
MNG01413 Human Resource Management in the Tourism and Hospitality Industry L, GCB, EXT
ACC10249 Financial Information for Decision Making L, GCB, EXT
MNG00415 Tourism and Hospitality Research and Analysis L, GCB, EXT
MKT00127 Introduction to Tourism and Hospitality Marketing L, GCB, EXT
Part B – Second and Third Year Core UnitsUnit Code Unit Name Campus Year
LAW00203 Business Law and Ethics for Tourism and Hospitality L, GCB, EXT 2nd
ECO00424 Economic Analysis for Tourism and Hospitality L, GCB, EXT 2nd
MNG00417 Strategic Management for Tourism and Hospitality Enterprises L, GCB, EXT 2nd
MNG10476 Professional Development for the Workplace L, GCB, EXT 2nd
MKT01221 Intern Study I L, GCB 3rd
MKT01222 Intern Study II L, GCB 3rd
MKT01223 Intern Study III L, GCB 3rd
MKT01224 Intern Study IV L, GCB 3rd
Intern Study I–IV MKT01221–224 can be taken over a 20-week (600 hour) period after the completion of 19 units. All Internship placements must be approved by the Internship Co-ordinator prior to commencement.
Part C – Option UnitsUnit Code Unit Name Campus
SOY00412 Contemporary Tourism Issues L, EXT
HMS00423 Tourism Planning and the Environment L, EXT
MKT00204 Special Interest Tourism L, EXT
MKT01425 Tourism in Pacific Asia L, EXT
MNG00421 Events Management L, GCB, EXT
MKT01420 Conventions, Meetings and Exhibitions Management L, GCB, EXT
SCI00419 Food and Beverage Management L, GCB, EXT
MNG00426 Gaming and Club Management L, EXT
MNG00427 Entrepreneurship for Tourism and Hospitality L, GCB, EXT
MNG00418 Information Systems for Tourism, Hotel and Event management L, GCB, EXT
MNG10526 Foundations of Visitor Interpretation L, EXT
1.8 Course.Enrolment.Guide.2010
Recommended enrolment for commencing students
Full-time studySession 1, 2010 Session 2, 2010
COM00207 Communication in Organisations MNG00441 Hospitality Services Management
SOY00411 Tourism Theories and Practices ACC10249 Financial Information for Decision Making
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
MNG00440 Introduction to Tourism and Hospitality Management
MNG00415 Tourism and Hospitality Research and Analysis
Part-time and external studySession 1, 2010 Session 2, 2010
COM00207 Communication in Organisations MNG01413 Human Resource Management in the Tourism and Hospitality Industry
SOY00411 Tourism Theories and Practices MNG00415 Tourism and Hospitality Research and Analysis
• Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010.
• Students commencing in Session 2 are required to enrol for Session 2, 2010 only.
• Students commencing in Session 3 should check the Unit Availability 2010 table for appropriate Year 1 units that are available in Session 3. Please contact the Student Liaison Team if assistance is required for Session 3 Admission and Enrolment.
2010 Course ProgressionThe following table maps out the suggested course structure in the Bachelor of Business in Tourism Management, which will assist with unit selection.
If a student has any queries regarding any aspect of your course please contact the Student Liaison or Support Team or Course Advisor. Full contact details for the Student Liaison or Support Team at the Lismore and Gold Coast Beachside campuses can be found in the School contacts table.
1.9School of Tourism and Hospitality Management
Bachelor of Business in Tourism Management 2010 Course ProgressionYear 1
Session 1 Completed Grade
COM00207 Communication in Organisations
SOY00411 Tourism Theories and Practices
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG00440 Introduction to Tourism Hospitality Management
Session 2
ACC10249 Financial Information for Decision Making
MNG00441 Hospitality Services Management
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
MNG00415 Tourism and Hospitality Research and Analysis
Year 2
Session 1 Completed Grade
LAW00203 Business Law and Ethics for Tourism and Hospitality
Part C – Option Unit
Part C – Option Unit
Part C – Option Unit
Session 2
MNG10476 Professional Development for the Workplace
Part C – Option Unit
Part C – Option Unit
Part C – Option Unit
Year 3
Session 1 Completed Grade
MNG00417 Strategic Management for Tourism and Hospitality Enterprises
ECO00424 Economic Analysis for Tourism and Hospitality
Part C – Option Unit
Part C – Option Unit
Session 2
MKT01221 Intern Study I
MKT01222 Intern Study II
MKT01223 Intern Study III
MKT01224 Intern Study IV
1.10 Course.Enrolment.Guide.2010
Bachelor of Business in Hotel and Resort Management
Level of Award: Undergraduate Degree
Faculty: Business and Law
Academic Organisational Unit: School of Tourism and Hospitality Management
Campus: Coffs Harbour
Course Mode: Internal/University Wide
Duration: 3 years
Total Units: 24
Specific Award Rules
4.1. Requirements.for.an.Award
a. To be eligible for the award of Bachelor of Business in Hotel and Resort Management a candidate shall successfully complete not less than twenty-four (24) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules;
ii. all units listed in Part B of the Schedule of Units attached to these Rules; and
iii. eight (8) units from Part C of the Schedule of Units attached to these Rules
b. To be eligible for the award of Associate Degree of Business in Hotel and Resort Management a candidate shall successfully complete not less than sixteen (16) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules; and
ii. eight (8) units listed in either Part B or Part C of the Schedule of Units attached to these Rules.
2010 Course Schedule
Bachelor of Business in Hotel and Resort Management
Part A – First Year Core UnitsUnit Code Unit Name Campus
COM00207 Communication in Organisations CH, EXT
MNG00440 Introduction to Tourism and Hospitality Management CH, EXT
SOY00411 Tourism Theories and Practices CH, EXT
MNG00441 Hospitality Services Management CH, EXT
MNG01413 Human Resource Management in the Tourism and Hospitality Industry CH, EXT
ACC10249 Financial Information for Decision Making CH, EXT
MNG00415 Tourism and Hospitality Research and Analysis CH, EXT
MKT00127 Introduction to Tourism and Hospitality Marketing CH, EXT
1.11School of Tourism and Hospitality Management
Part B – Second and Third Year Core UnitsUnit Code Unit Name Campus Year
LAW00203 Business Law and Ethics for Tourism and Hospitality CH, EXT 2nd
ECO00424 Economic Analysis for Tourism and Hospitality CH, EXT 2nd
MNG00417 Strategic Management for Tourism and Hospitality Enterprises CH, EXT 2nd
MNG10476 Professional Development for the Workplace CH, EXT 2nd
MKT01221 Intern Study I CH 3rd
MKT01222 Intern Study II CH 3rd
MKT01223 Intern Study III CH 3rd
MKT01224 Intern Study IV CH 3rd
Intern Study I–IV MKT01221–224 can be taken over a 20-week (600 hour) period after the completion of 19 units. All Internship placements must be approved by the Internship Co-ordinator prior to commencement.
Part C – Option UnitsUnit Code Unit Name Campus
HOS10199 Foodservice Operations CH, EXT
MKT00128 Tourism and Hospitality Sales and Promotion CH, EXT
MKT01420 Conventions Meetings and Exhibitions Management CH, EXT
MNG00135 Managing Rooms Division Operations CH, EXT
MNG00219 Contemporary Workplace Relations Issues for Tourism and Hospitality CH, EXT
MNG00418 Information Systems for Tourism Hotel and Event Management CH, EXT
MNG00426 Gaming and Club Management CH, EXT
MNG00427 Entrepreneurship for Tourism and Hospitality CH, EXT
MNG01222 Facility and Risk Management for Hospitality Operations CH, EXT
SCI00419 Food and Beverage Management CH, EXT
Recommended enrolment for commencing students
Full-time studySession 1, 2010 Session 2, 2010
COM00207 Communication in Organisations MNG00441 Hospitality Services Management
SOY00411 Tourism Theories and Practices ACC10249 Financial Information for Decision Making
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
MNG00440 Introduction to Tourism and Hospitality Management
MNG00415 Tourism and Hospitality Research and Analysis
Part-time and external studySession 1, 2010 Session 2, 2010
COM00207 Communication in Organisations MNG01413 Human Resource Management in the Tourism and Hospitality Industry
SOY00411 Tourism Theories and Practices MNG00415 Tourism and Hospitality Research and Analysis
1.12 Course.Enrolment.Guide.2010
• Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010.
• Students commencing in Session 2 are required to enrol for Session 2, 2010 only.
• Students commencing in Session 3 should check the Unit Availability 2010 table for appropriate Year 1 units that are available in Session 3. Please contact the Student Liaison Team if assistance is required for Session 3 Admission and Enrolment.
1.13School of Tourism and Hospitality Management
2010 Course ProgressionThe following table maps out the suggested course structure in the Bachelor of Business in Hotel and Resort Management, which will assist with unit selection.
For queries regarding any aspect of the course please contact the Student Liaison or Support Team or Course Advisor. Full contact details for the Student Liaison or Support Team at the Lismore and Coffs Harbour campuses can be found in the School contacts table.
Year 1
Session 1 Completed Grade
COM00207 Communication in Organisations
SOY00411 Tourism Theories and Practices
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG00440 Introduction to Tourism and Hospitality Management
Session 2
ACC10249 Financial Information for Decision Making
MNG00441 Hospitality Services Management
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
MNG00415 Tourism and Hospitality Research and Analysis
Year 2
Session 1 Completed Grade
LAW00203 Business Law and Ethics for Tourism and Hospitality
Part C – Option Unit
Part C – Option Unit
Part C – Option Unit
Session 2
MNG10476 Professional Development for the Workplace
Part C – Option Unit
Part C – Option Unit
Part C – Option Unit
Year 3
Session 1 Completed Grade
MNG00417 Strategic Management for Tourism and Hospitality Enterprises
ECO00424 Economic Analysis for Tourism and Hospitality
Part C – Option Unit
Part C – Option Unit
Session 2
MKT01221 Intern Study I
MKT01222 Intern Study II
MKT01223 Intern Study III
MKT01224 Intern Study IV
1.14 Course.Enrolment.Guide.2010
Bachelor of Business in Convention and Event Management
Level of Award: Undergraduate Degree
Faculty: Business and Law
Academic Organisational Unit: School of Tourism and Hospitality Management
Campus: Gold Coast Beachside
Course Mode: Internal/University Wide
Duration: 3 years
Total Units: 24
Specific Award Rules
4.1 Requirements for an Awarda. To be eligible for the award of the Bachelor of Business in Convention and Event
Management a candidate shall successfully complete not less than twenty-four (24) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules;
ii. all units listed in Part B of the Schedule of Units attached to these Rules; and
iii. all units listed in Part C of the Schedule of Units attached to these Rules;.
b. To be eligible for the award of the Associate Degree of Business in Convention and Event Management a candidate shall successfully complete not less than sixteen (16) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules;
ii. eight (8) units listed in either Part B or Part C of the Schedule of Units attached to these Rules;
2010 Course Schedule
Bachelor of Business in Convention and Event Management
Part A – First Year Core UnitsUnit Code Unit Name Campus
COM00207 Communication in Organisations GCB, EXT
MNG00440 Introduction to Tourism and Hospitality Management GCB,EXT
SOY00411 Tourism Theories and Practices GCB, EXT
MNG00441 Hospitality Services Management GCB, EXT
MNG01413 Human Resource Management in the Tourism and Hospitality Industry GCB, EXT
ACC10249 Financial Information for Decision Making GCB, EXT
MNG00415 Tourism and Hospitality Research and Analysis GCB, EXT
MKT00127 Introduction to Tourism and Hospitality Marketing GCB, EXT
1.15School of Tourism and Hospitality Management
Part B – Second and Third Year Core UnitsUnit Code Unit Name Campus Year
LAW00203 Business Law and Ethics for Tourism and Hospitality GCB, EXT 2nd
ECO00424 Economic Analysis for Tourism and Hospitality GCB, EXT 2nd
MNG00417 Strategic Management for Tourism and Hospitality Enterprises GCB, EXT 2nd
MNG10476 Professional Development for the Workplace GCB, EXT 2nd
MKT01221 Intern Study I GCB 3rd
MKT01222 Intern Study II GCB 3rd
MKT01223 Intern Study III GCB 3rd
MKT01224 Intern Study IV GCB 3rd
Intern Study I–IV MKT01221–224 can be taken over a 20-week (600 hour) period after the completion of 19 units. All Internship placements must be approved by the Internship Co-ordinator prior to commencement
Part C – Specialist MajorUnit Code Unit Name Campus
MKT00128 Tourism and Hospitality Sales and Promotion GCB, EXT
MKT01420 Conventions Meetings and Exhibitions Management GCB, EXT
MNG00421 Events Management GCB, EXT
MNG01222 Facility and Risk Management for Hospitality Operations GCB, EXT
MNG10228 Project Management for Conventions and Events GCB, EXT
MNG10226 Theming and Staging for Conventions and Events GCB, EXT
SCI00419 Food and Beverage Management GCB, EXT
MNG00427 Entrepreneurship in Tourism and Hospitality GCB, EXT
Recommended Enrolment for Commencing Students
Full time studySession 1, 2010 Session 2, 2010
COM00207 Communication in Organisations MNG00441 Hospitality Services Management
SOY00411 Tourism Theories and Practices ACC10249 Financial Information for Decision Making
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
MNG00440 Introduction to Tourism and Hospitality Management
MNG00415 Tourism and Hospitality Research and Analysis
1.16 Course.Enrolment.Guide.2010
Part time and External studySession 1, 2010 Session 2, 2010
COM00207 Communication in Organisations MNG01413 Human Resource Management in the Tourism and Hospitality Industry
SOY00411 Tourism Theories and Practices MNG00415 Tourism and Hospitality Research and Analysis
• Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010.
• Students commencing in Session 2 are required to enrol for Session 2, 2010 only.
• Students commencing in Session 3 should check the Unit Availability 2010 table for appropriate Year 1 units that are available in Session 3. Please contact the Student Liaison Team if assistance is required for Session 3 Admission and Enrolment.
1.17School of Tourism and Hospitality Management
2010 Course Progression
Bachelor of Business in Convention and Event ManagementYear 1
Session 1 Completed Grade
COM00207 Communication in Organisations
SOY00411 Tourism Theories and Practices
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG00440 Introduction to Tourism and Hospitality Management
Session 2
ACC10249 Financial Information for Decision Making
MNG00441 Hospitality Services Management
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
MNG00415 Tourism and Hospitality Research and Analysis
Year 2
Session 1 Completed Grade
LAW00203 Business Law and Ethics for Tourism and Hospitality
MKT01420 Conventions Meetings and Exhibitions Management
MNG00421 Events Management
MNG10228 Project Management for Conventions and Events
Session 2
MNG10226 Theming and Staging for Conventions and Events
SCI00419 Food and Beverage Management
MNG10476 Professional Development for the Workplace
MKT00128 Tourism and Hospitality Sales and Promotion
Year 3
Session 1 Completed Grade
MNG00417 Strategic Management for Tourism and Hospitality Enterprises
MNG01222 Facility and Risk Management for Hospitality Operations
MNG00427 Entrepreneurship in Tourism and Hospitality
ECO00424 Economic Analysis for Tourism and Hospitality
Session 2
MKT01221 Intern Study I
MKT01222 Intern Study II
MKT01223 Intern Study III
MKT01224 Intern Study IV
1.18 Course.Enrolment.Guide.2010
Bachelor of Sport Tourism ManagementLevel of Award: Undergraduate Degree
Faculty: Business and Law
Academic Organisational Unit: School of Tourism and Hospitality Management
Campus: Lismore
Course Mode: Internal
Duration: 3 years
Total Units: 24
Specific Award Rules
4.1 Requirements for an Awarda. To be eligible for the award of Bachelor of Sport Tourism Management a candidate shall
successfully complete not less than twenty-four (24) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules; and either
ii. Pathway 1- six (6) units listed in Part B of the Schedule of Units attached to these Rules; OR
iii Pathway 2- four (4) units from Part B of the Schedule attached to these Rules and two units from university wide offerings.
On completion of the first year core units students are required to select units from those listed in Part B of this schedule. Prior to enrolling in Part B units, students need to nominate one of the two Pathways detailed above in My Enrolment. Contact the Student Liaison or Support Team if you need assistance selecting your pathway.
2010 Course Schedule
Bachelor of Sport Tourism Management
Part A – Core UnitsUnit Code Unit Name Campus Year
COM00207 Communication in Organisations L, EXT 1st
MNG00301 Sport Management Principles L, EXT 1st
SOY00411 Tourism Theories and Practices L, EXT 1st
SOY00011 Sport Tourism I L, EXT 1st
MNG00307 Sports Policy and Planning L, EXT 1st
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
L, EXT 1st
HMS01202 Sport and the Law L 1st
MAT00330 Research and Analysis in Health L 1st
SOY00012 Sport Tourism II L 2nd
MKT00320 Sport Marketing L 2nd
MNG01476 Professional Development for the Workplace L, EXT 2nd
1.19School of Tourism and Hospitality Management
Unit Code Unit Name Campus Year
FIN00320 Sport Economics and Finance L 2nd
MKT01425 Tourism in Pacific Asia L, EXT 3rd
HEA00331 Principles of Behaviour in Physical Activity L 3rd
MKT01221 Intern Study I L 3rd
MKT01222 Intern Study II L 3rd
MKT01223 Intern Study III L 3rd
MKT01224 Intern Study IV L 3rd
Intern Study I–IV MKT01221–224 can be taken over a 20-week (600 hour) period after the completion of 19 units. All internship placements must be approved by the Internship Co-ordinator prior to commencement.
Part B Option UnitsUnit Code Unit Name Campus
SOY00412 Contemporary Tourism Issues L, EXT
MNG00415 Tourism and Hospitality Research and Analysis L, EXT
MNG00421 Events Management L, EXT
MKT00205 Sport Promotion and Public Relations L
MKT00204 Special Interest Tourism L, EXT
MKT01420 Conventions Meetings and Exhibitions Management L, EXT
MNG00305 Sports Facilities and Events L
MNG00306 Sport Business L, EXT
MNG00303 Sport Organisation Leadership EXT
Recommended enrolment for commencing students
Full-time study
Session 1, 2010 Session 2, 2010
COM00207 Communication in Organisations MNG00307 Sports Policy and Planning
SOY00411 Tourism Theories and Practices HMS01202 Sport and the Law
MNG00301 Sport Management Principles MNG01413 Human Resource Management in the Tourism and Hospitality Industry
SOY00401 Sport Tourism I MAT00330 Research and Analysis in Health
Part-time and external study
Session 1, 2010 Session 2, 2010
COM00207 Communication in Organisations MNG01413 Human Resource Management in the Tourism and Hospitality Industry
SOY00411 Tourism Theories and Practices MNG00307 Sports Policy and Planning
• Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010.
• Students commencing in Session 2 are required to enrol for Session 2, 2010 only.
1.20 Course.Enrolment.Guide.2010
2010 Course ProgressionThe following table maps out the suggested course structure in the Bachelor of Sport Tourism Management, which will assist with unit selection.
For any queries regarding any aspect of the course please contact the Student Liaison or Support Team or Course Advisor. Full contact details for the Student Liaison or Support Team at the Lismore and Gold Coast Beachside campuses can be found in the School contacts table.
Year 1
Session 1 Completed Grade
SOY00011 Sport Tourism I
MNG00301 Sport Management Principles
COM00207 Communication in Organisations
SOY00411 Tourism Theories and Practices
Session 2
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
MNG00307 Sports Policy and Planning
MAT00330 Research and Analysis in Health
HMS01202 Sport and the Law
Year 2
Session 1 Completed Grade
SOY00012 Sport Tourism II (pre-requisite SOY00011)
FIN00320 Sport Economics and Finance
Part B – Option Unit
Part B – Option Unit
Session 2
MNG10476 Professional Development for the Workplace
MKT00320 Sport Marketing
Part B – Option Unit
Part B – Option Unit
Year 3
Session 1 Completed Grade
MKT01425 Tourism in Pacific Asia
HEA00331 Principles of Behaviour in Physical Activity
Part B – Option Unit or University Wide Elective
Part B – Option Unit or University Wide Elective
Session 2
MKT01221 Intern Study I
MKT01222 Intern Study II
MKT01223 Intern Study III
MKT01224 Intern Study IV
1.21School of Tourism and Hospitality Management
Bachelor of Business in International Tourism Management
Level of Award: Undergraduate Degree
Faculty: Business and Law
Academic Organisational Unit: School of Tourism and Hospitality Management
Campus: Lismore, Gold Coast Beachside
Course Mode: Internal/University Wide
Duration: 3 years
Total Units: 24
Specific Award Rules
4.1.. Requirements.for.an.Award
a. To be eligible for the award of Bachelor of Business in International Tourism Management a candidate shall successfully complete not less than twenty-four (24) units comprising:
i. all twenty units listed in Part A of the Schedule of Units attached to these Rules; and
ii. four elective units which can be undertaken either as a one-Session exchange at a partner overseas institution, or
iii. four (4) elective units from university offerings as approved by the Course Coordinator. A maximum of 2 of the four elective units may be undertaken as cross institutional study with approval by the Course Coordinator.
b. To be eligible for the Award of Associate Degree of Business in International Tourism Management, a candidate shall complete sixteen (16) units comprising:
i. at least twelve (12) units listed in Part A of the Schedule of Units attached to these Rules, and
ii. Four units from Part B of the Schedule.
4.3.. International.Exchange.Program
Candidates permitted to participate in a one semester exchange program at an approved partner university overseas shall:
a. undertake units at the partner university which have been approved by the School Board;
b. successfully complete four (4) units of a full-time student load at the partner university in order to receive a maximum of four (4) units recorded as ”Satisfied Requirements””at Southern Cross University;
c. and abide by the rules and conditions of the partner university and the exchange agreement.
1.22 Course.Enrolment.Guide.2010
2010 Course Schedule
Bachelor of Business in International Tourism Management
Part A – Core UnitsUnit Code Unit Name Campus Year
COM00207 Communication in Organisations L, GCB, EXT 1st
MNG00440 Introduction to Tourism and Hospitality Management L, GCB, EXT 1st
SOY00411 Tourism Theories and Practices L, GCB, EXT 1st
MKT00127 Introduction to Tourism and Hospitality Marketing L, GCB, EXT 1st
ECO00424 Economic Analysis for Tourism and Hospitality L, GCB, EXT 1st
MNG00441 Hospitality Services Management L, GCB, EXT 1st
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
L, GCB, EXT 1st
ACC10249 Financial Information for Decision Making L, GCB, EXT 1st
MKT01425 Tourism in Pacific Asia L, EXT 2nd
MNG10695 Global Politics of Tourism L, GCB 2nd
MNG10696 International Transport and Tourism L, GCB 2nd
MNG10697 International Tourism Destinations L, GCB 2nd
MNG00415 Tourism and Hospitality Research and Analysis L, GCB, EXT 3rd
LAW00203 Business Law and Ethics for Tourism and Hospitality L, GCB, EXT 3rd
MNG00417 Strategic Management for Tourism and Hospitality Enterprises
L, GCB, EXT 3rd
MNG10476 Professional Development for the Workplace L, GCB, EXT 3rd
MKT01221 Intern Study I L, GCB 3rd
MKT01222 Intern Study II L, GCB 3rd
MKT01223 Intern Study III L, GCB 3rd
MKT01224 Intern Study IV L, GCB 3rd
Part B – Second Year Core UnitsUnit Code Unit Name Campus Year
EXE00221 Tourism and Hospitality International Exchange I L, GCB 2nd
EXE00222 Tourism and Hospitality International Exchange II L, GCB 2nd
EXE00223 Tourism and Hospitality International Exchange III L, GCB 2nd
EXE00224 Tourism and Hospitality International Exchange IV L, GCB 2nd
OR 4 elective units from those offered at Southern Cross University,
with Course Advisor approval
2nd
1.23School of Tourism and Hospitality Management
Recommended enrolment for commencing students
Full-time studySession 1, 2010 Session 2, 2010
COM00207 Communications in Organisations MNG00441 Hospitality Services Management
SOY00411 Tourism Theories and Practices ACC10249 Financial Information for Decision Making
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG01413 Human Resource Management in the Hospitality Industry
MNG00440 Introduction to Tourism and Hospitality Management
ECO00424 Economic Analysis for Tourism and Hospitality
Part-time and external studySession 1, 2010 Session 2, 2010
COM00207 Communications in Organisations MNG01413 Human Resource Management in the Hospitality Industry
SOY00411 Tourism Theories and Practices ACC10249 Financial Information for Decision Making
• Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010.
• Students commencing in Session 2 are required to enrol for Session 2, 2010 only.
2010 Course ProgressionThe following table maps out the suggested course structure in the Bachelor of Business in International Tourism Management, which will assist with unit selection.
For any queries regarding any aspect of the course please contact the Student Liaison or Support Team or Course Advisor. Full contact details for the Student Liaison or Support Team at the Lismore and Gold Coast Beachside campuses can be found in the School contacts table.
1.24 Course.Enrolment.Guide.2010
Bachelor of Business in International Tourism Management 2010 Course Progression
Year 1
Session 1 Completed Grade
COM00207 Communication in Organisations
SOY00411 Tourism Theories and Practices
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG00440 Introduction to Tourism and Hospitality Management
Session 2
ACC10249 Financial Information for Decision Making
MNG00441 Hospitality Services Management
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
ECO00424 Economic Analysis for Tourism and Hospitality
Year 2
Session 1 Completed Grade
MKT01425 Tourism in Pacific Asia
MNG10696 International Tourism Destinations
MNG10695 Global Politics of Tourism
MNG10697 International Transport and Tourism
Session 2
EXE00221 Tourism and Hospitality International Exchange I
EXE00222 Tourism and Hospitality International Exchange II
EXE00223 Tourism and Hospitality International Exchange III
EXE00224 Tourism and Hospitality International Exchange IV
OR Four (4) elective units from those offered at SCU with Course Advisor approval
Year 3
Session 1 Completed Grade
MNG00417 Strategic Management for Tourism and Hospitality Enterprises
MNG00415 Tourism and Hospitality Research and Analysis
LAW00203 Business Law and Ethics for Tourism and Hospitality
MNG10476 Professional Development for the Workplace
Session 2
MKT01221 Intern Study I
MKT01222 Intern Study II
MKT01223 Intern Study III
MKT01224 Intern Study IV
1.25School of Tourism and Hospitality Management
Bachelor of Business in Club and Gaming Management
Level of Award: Undergraduate Degree
Faculty: Business and Law
Academic Organisational Unit: School of Tourism and Hospitality Management
Campus: Lismore
Course Mode: University Wide
Duration: 3 years
Total Units: 24
Specific Award Rules
4.1. Requirements.for.an.Award
a. To be eligible for the award of Bachelor of Business in Club and Gaming Management a candidate shall successfully complete not less than twenty-four (24) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules; and
ii. eight (8) units listed in Part B of the Schedule of Units attached to these Rules.
b. To be eligible for the award of Associate Degree of Business in Club and Gaming Management a candidate shall successfully complete not less than sixteen (16) units comprising:
i. at least twelve (12) units listed in Part A of the Schedule of Units attached to these Rules; and
ii. up to four (4) units listed in Part B of the Schedule of Units attached to these Rules (excluding the MKT01221–4 Intern Study units).
2010 Course Schedule
Bachelor of Business in Club and Gaming Management
Part A – Core UnitsUnit Code Unit Name Campus Year
COM00207 Communication in Organisations EXT 1st
BUS00211 Gaming Management I: Introduction EXT 1st
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
EXT 1st
BUS00212 Gaming Management II: Analysis EXT 1st
MKT00127 Introduction to Tourism and Hospitality Marketing EXT 1st
MNG00440 Introduction to Tourism and Hospitality Management EXT 1st
MNG00415 Tourism and Hospitality Research and Analysis EXT 1st
ACC10249 Financial Information for Decision Making EXT 1st
SCI00419 Food and Beverage Management EXT 2nd
BUS00213 Gaming Management III: Impacts EXT 2nd
MNG01222 Facility and Risk Management for Hospitality Operations EXT 3rd
LAW00203 Business Law and Ethics for Tourism and Hospitality EXT 2nd
MNG00219 Contemporary Workplace Relations Issues for Tourism and Hospitality
EXT 2nd
1.26 Course.Enrolment.Guide.2010
Unit Code Unit Name Campus Year
MNG00417 Strategic Management for Tourism and Hospitality Enterprises EXT 3rd
MKT01205 Inventory Management for Hospitality Operations EXT 2nd
BUS00214 Gaming Management IV: Strategic Gaming Management EXT 2nd
Part B – Option UnitsUnit Code Unit Name Campus
SOY00411 Tourism Theories and Practices EXT
ECO00424 Economics Analysis for Tourism and Hospitality EXT
MKT00204 Special Interest Tourism EXT
MNG00418 Information Systems for Tourism, Hotel and Event Management EXT
MKT01420 Conventions, Meetings and Exhibitions Management EXT
SOY00412 Contemporary Tourism Issues EXT
MNG00441 Hospitality Services Management EXT
MKT00128 Tourism and Hospitality Sales and Promotion EXT
HMS00423 Tourism Planning and the Environment EXT
MKT01425 Tourism in Pacific Asia EXT
MNG00421 Events Management EXT
MNG00427 Entrepreneurship in Tourism and Hospitality EXT
MNG00135 Managing Rooms Division Operations EXT
MNG10476 Professional Development for the Workplace EXT
MKT01221 Intern Study I L
MKT01222 Intern Study II L
MKT01223 Intern Study III L
MKT01224 Intern Study IV L
Recommended Enrolment for Commencing StudentsFull time study
Session 1, 2010 Session 2, 2010
COM00207 Communications in Organisations MNG00441 Hospitality Services Management
SOY00411 Tourism Theories and Practices ACC10249 Financial Information for Decision Making
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG01413 Human Resource Management in the Hospitality Industry
MNG00440 Introduction to Tourism and Hospitality Management
MNG00415 Research and Analysis for Tourism and Hospitality
Part time and External studySession 1, 2010 Session 2, 2010
COM00207 Communications in Organisations ACC10249 Financial Information for Decision Making
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG01413 Human Resource Management in the Hospitality Industry
1.27School of Tourism and Hospitality Management
2010 Course ProgressionThe following table maps out the suggested course structure in the Bachelor of Business in Club and Gaming Management, which will assist with unit selection.
For queries regarding any aspect of the course please contact the Student Liaison or Support Team or Course Advisor. Full contact details for the Student Liaison or Support Team at the Lismore campus can be found in the School contacts table.
Year 1
Session 1 Completed Grade
COM00207 Communication in Organisations
BUS00211 Gaming Management I: Introduction
MNG00440 Introduction to Tourism and Hospitality Management
MKT00127 Introduction to Tourism and Hospitality Marketing
Session 2
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
BUS00212 Gaming Management II: Analysis
ACC10249 Financial Information for Decision Making
MNG00415 Tourism and Hospitality Research and Analysis
Year 2
Session 1 Completed Grade
BUS00213 Gaming Management III: Impacts
MKT01205 Inventory Management for Hospitality Operations
LAW00203 Business Law and Ethics for Tourism and Hospitality
MNG00219 Contemporary Workplace Relations Issues for Tourism and Hospitality
Session 2
SCI00419 Food and Beverage Management
BUS00214 Gaming Management IV: Strategic Gaming Management
Part B – Option Unit
Part B – Option Unit
Year 3
Session 1 Completed Grade
MNG00417 Strategic Management for Tourism and Hospitality Enterprises
MNG01222 Facility and Risk Management for Hospitality Operations
Part B – Option Unit
Part B – Option Unit
Session 2
Part B – Option Unit
Part B – Option Unit
Part B – Option Unit
Part B – Option Unit
1.28 Course.Enrolment.Guide.2010
Bachelor of Environmental Tourism ManagementLevel of Award: Undergraduate Degree
Faculty: Business and Law
Academic Organisational Unit: School of Tourism and Hospitality Management
Campus: Lismore
Course Mode: University Wide
Duration: 3 years
Total Units: 24
Specific Award Rules
4.1. Requirements.for.an.Award
a. To be eligible for the award of Bachelor of Environmental Tourism Management a candidate shall successfully complete not less than twenty-four (24) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules; and
ii. all units listed in Part B of the Schedule of Units attached to these Rules; and
iii. eight (8) units listed in Part C of the Schedule of Units attached to these Rules, of which four (4) units must be from the School of Tourism and Hospitality Management and four (4) from the School of Environmental Science and Management.
b. To be eligible for the award of Associate Degree of Environmental Tourism Management a candidate shall successfully complete not less than sixteen (16) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules; and
ii. four (4) units listed in Part B of the Schedule of Units attached to these Rules, of which two (2) units must be from the School of Tourism and Hospitality Management and two (2) from the School of Environmental Science and Management.
iii four (4) units listed in Part C of the Schedule of Units attached to these Rules, of which two (2) units must be from the School of Tourism and Hospitality Management and two (2) from the School of Environmental Science and Management.
Note for University Wide/External Students:Many of the University Wide/external units offered by the School of Environmental Science and Management require attendance at compulsory “Residential Workshops” to satisfy the requirements of that unit. This will apply to some first year units in this course.
A Residential Workshop involves a period of time that must be spent either on-campus at Lismore or at specified off-campus locations.
For more information about Residential Workshops including timetables and unit availability please contact the School of Environmental Science and Management, [email protected] or phone Environmental Science Reception on (02) 6620 3650.
1.29School of Tourism and Hospitality Management
2010 Course Schedule
Bachelor of Environmental Tourism Management
Part A – First Year Core UnitsUnit Code Unit Name Campus
School of Tourism and Hospitality Management
COM00207 Communication in Organisations L, EXT
MNG01413 Human Resource Management in the Tourism and Hospitality Industry L,EXT
SOY00411 Tourism Theories and Practices L, EXT
SOY00412 Contemporary Tourism Issues L, EXT
School of Environmental Science and Management
BIO00201 Biology L, EXT
BIO00202 Ecology L, EXT
ISY00241 Environmental Information Management L, EXT
SUR00201 Environmental Mapping L, EXT
Part B – Second and Third Year Core UnitsUnit Code Unit Name Campus Year
School of Tourism and Hospitality Management
MNG00440 Introduction to Tourism and Hospitality Management L, EXT 2nd
MKT00204 Special Interest Tourism L,EXT 3rd
MNG01476 Professional Development for the Workplace L, EXT 2nd
HMS00423 Tourism Planning and the Environment L, EXT 3rd
School of Environmental Science and Management
MAT00211 Environment Information Analysis L, EXT 2nd
BIO01230 Principles of Coastal Resource Management L, EXT 2nd
SCI00211 Integrated Project (double weighted unit) L, EXT 3rd
Part C – Option UnitsUnit Code Unit Name Campus
School of Tourism and Hospitality Management
MKT00127 Introduction to Tourism and Hospitality Marketing L, EXT
MNG00427 Entrepreneurship for Tourism and Hospitality Enterprise L,EXT
ECO00424 Economic Analysis for Tourism and Hospitality L, EXT
MNG00421 Events Management L, EXT
MNG10526 Foundations of Visitor Interpretation L, EXT
MNG00441 Hospitality Services Management L, EXT
School of Environmental Science and Management
1.30 Course.Enrolment.Guide.2010
Unit Code Unit Name Campus
BIO00244 Protected Area Management L, EXT
ENV00207 Environmental Planning L, EXT
BIO00213 Plant Identification and Conservation L, EXT
BIO10184 Ecological Restoration and Monitoring L, EXT
FOR00113 Extension and Advisory Services L, EXT
BIO00212 Wildlife Conservation L, EXT
Recommended enrolment for commencing students
Full Time studySession 1, 2010 Session 2, 2010
COM00207 Communication in Organisations MNG01413 Human Resource Management in the Tourism and Hospitality Industry
SOY00411 Tourism Theories and Practices SOY00412 Contemporary Tourism Issues
BIO00201 Biology BIO00202 Ecology
ISY00241 Environmental Information Management
MAT00211 Environmental Information Analysis
Part Time and External studySession 1, 2010 Session 2, 2010
COM00207 Communication in Organisations MNG01413 Human Resource Management in the Tourism and Hospitality Industry
SOY00411 Tourism Theories and Practices SOY00412 Contemporary Tourism Issues
• Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010.
• Students commencing in Session 2 are required to enrol for Session 2, 2010 only.
• Students commencing in Session 3 should check the Unit Availability 2010 table for appropriate Year 1 units that are available in Session 3. Please contact the Student Liaison Team if assistance is required for Session 3 Admission and Enrolment.
2010 Course ProgressionThe following table maps out the suggested course structure in the Bachelor of Environmental Tourism Management, which will assist with unit selection.
For queries regarding any aspect of the course please contact the Student Liaison or Support Team or Course Advisor. Full contact details for the Student Liaison or Support Team at the Lismore campus can be found in the School contacts table.
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Year 1
Session 1 Completed Grade
COM00207 Communication for Organisations
SOY00411 Tourism Theories and Practices
BIO00201 Biology
ISY00241 Environmental Information Management
Session 2
MAT00211 Environmental Information Analysis
BIO00202 Ecology
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
SOY00412 Contemporary Tourism Issues
Year 2
Session 1 Completed Grade
SUR00201 Environment Mapping
MNG00440 Introduction to Tourism and Hospitality Management
1 Tourism Option
1 Science Option
Session 2
BIO01230 Principles of Coastal Resource Management
MNG10476 Professional Development for the Workplace
HMS00423 Tourism Planning and the Environment
1 Science Option
Year 3
Session 1 Completed Grade
MKT00204 Special Interest Tourism
1 Tourism Option
1 Science Option
1 Science Option
Session 2
1 Tourism Option
1 Tourism Option
SCI00211 Integrated Project (double weighted)
1.32 Course.Enrolment.Guide.2010
Bachelor of Business in Hotel ManagementLevel of Award: Undergraduate Degree
Faculty: Business and Law
Academic Organisational Unit: School of Tourism and Hospitality Management
Campus: Sydney, Phillip Street
Course Mode: Internal
Duration: 3 years
Total Units: 24
Specific Award Rules
4.1. Requirements.for.an.Award
a. To be eligible for the award of Bachelor of Hotel Management a candidate shall successfully complete not less than twenty-four (24) units comprising:
i. all units listed in Part A of the Schedule of Units attached to these Rules; and
ii. Two (2) units listed in Part B of the Schedule of Units attached to these Rules; OR
iii. Two (2) Other units acceptable to the School Board
b. To be eligible for the award of Associate Degree of Hotel Management a candidate shall successfully complete not less than sixteen (16) units comprising:
i. Sixteen (16) units listed in Part A of the Schedule of Units attached to these Rules.
2010 Course Schedule
Bachelor of Business in Hotel Management
Part A – Core UnitsUnit Code Unit Name Campus Year
COM00207 Communication in Organisations S 1st
SOY00411 Tourism Theories and Practices S 2nd
MKT00127 Introduction to Tourism and Hospitality Marketing S 2nd
MKT00128 Tourism and Hospitality Sales and Promotion S 3rd
MNG00440 Introduction to Tourism and Hospitality Management S 2nd
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
S 2nd
ACC10249 Financial Information for Decision Making S 2nd
MNG00441 Hospitality Services Management S 2nd
MNG00415 Tourism and Hospitality Research and Analysis S 2nd
LAW00203 Business Law and Ethics for Tourism and Hospitality S 3rd
MNG00417 Strategic Management for Tourism and Hospitality Enterprises
S 3rd
ACC00207 Hospitality and Tourism Financial Management S 3rd
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Unit Code Unit Name Campus Year
MNG00219 Contemporary Workplace Relations for Tourism and Hospitality Enterprises
S 3rd
MNG01222 Facility and Risk Management for Hospitality Operations S 3rd
SOY00137 Environmental Management for the Hotel S 2nd
MNG10476 Professional Development for the Workplace S 1st
SCI00428 Food and Beverage Operations S 1st
MNG00431 Rooms Divisions Operations S 1st
MKT01221 Intern Study I S 1st
MKT01222 Intern Study II S 1st
MKT01223 Intern Study III S 1st
MKT01224 Intern Study IV S 1st
Part B – Option UnitsUnit Code Unit Name Campus
SOY00412 Contemporary Tourism Issues S
MKT00204 Special Interest Tourism S
ECO00424 Economic Analysis for Tourism and Hospitality S
MKT01425 Tourism in Pacific Asia S
MNG00418 Information Systems for Tourism, Hotel and Events Management S
MKT01420 Conventions Meetings and Exhibitions Management S
MNG00421 Events Management S
MNG00427 Entrepreneurship for Tourism and Hospitality Enterprise S
Recommended enrolment for commencing students
Full time studySession 1, 2010 Session 2, 2010
MNG00431 Rooms Division Operations MKT01221 Intern Study I
SCI00428 Food and Beverage Operations MKT01222 Intern Study II
COM00207 Communication in Organisations MKT01223 Intern Study III
MNG10476 Professional Development for the Workplace
MKT01224 Intern Study IV
Full course progression is available on the school’s homepage at http://hotelschool.scu.edu.au. Please click on the ‘Downloads’ link and then on ‘Hotel School Prospectus’.
2010 Course ProgressionThe following table maps out the suggested course structure in the Bachelor of Business in Hotel Management, which will assist with unit selection.
For queries regarding any aspect of the course please contact the Student Liaison or Support Team or Course Advisor. Full contact details for the Student Liaison or Support Team at the Lismore campus can be found in the School contacts table.
1.34 Course.Enrolment.Guide.2010
Bachelor of Business in Hotel Management 2010 Course ProgressionYear 1
Session 1 Completed Grade
MNG00431 Rooms Division Operations
SCI00428 Food and Beverage Operations
COM00207 Communication in Organisations
MNG10476 Professional Development for the Workplace
Session 2
MKT01221 Intern Study I
MKT01222 Intern Study II
MKT01223 Intern Study III
MKT01224 Intern Study IV
Year 2
Session 1 Completed Grade
MNG00440 Introduction to Tourism and Hospitality Management
MKT00127 Introduction to Tourism and Hospitality Marketing
MNG01413 Human Resource Management in the Tourism and Hospitality Industry
SOY00137 Environmental Management for the Hotel Industry
Session 2
SOY00411 Tourism Theories and Practices
ACC10249 Financial Information for Decision Making
MNG00441 Hospitality Services Management
MNG00415 Tourism and Hospitality Research and Analysis
Year 3
Session 1 Completed Grade
MKT00128 Tourism and Hospitality Sales and Promotion
ACC00207 Hospitality And Tourism Financial Management
LAW00203 Business Law and Ethics for Tourism and Hospitality
Session 2
MNG00417 Strategic Management for Tourism and Hospitality Enterprises
MNG00219 Contemporary Workplace Relations for Tourism and Hospitality
MNG01222 Facility and Risk Management for Hospitality Operations
Part B – Option Unit
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Honours Programs• Bachelor of Business in Tourism Management (Honours)
• Bachelor of Business in Hotel and Resort Management (Honours)
• Bachelor of Sport Tourism Management (Honours)
The School of Tourism and Hospitality Management Honours programs require one year full time study, after completion of an undergraduate degree with a course Grade Point Average of Credit. Honours study helps students develop skills, knowledge and interests in research. The vast majority of work undertaken during the Honours program is research, usually both primary and secondary.
Each of the Honours programs are comprised of four (4) double weighted units. The programs require students to undertake a Research Methods unit accompanied by three Thesis units or to complete a suite of four Thesis units. Applications for Honours Awards are accepted in Session 1.
An Honours Guidebook is sent to all students enrolling in the Honours year. An Honours Orientation day is also scheduled at the start of the academic year. The Honours Guidebook explains the Specific Award Rules, Requirements for the Award, Course Progression, and the suggested course progression.
Honour programs require independent research in close association with a supervisor, which is quite different to undergraduate degrees completed by coursework. As such, students considering admission and enrolment in an Honours degree should contact the Honours Coordinator to discuss research interests, proposed topics and explore potential supervisors for their research area.
If you have any queries regarding any aspect of Honours contact your Student Liaison or Support Team or the Honours Coordinator. Please refer to the School contacts table for full contact details.
1.36 Course.Enrolment.Guide.2010
Unit DescriptionsACC10249 Financial Information for Decision MakingThis unit acts as an entry point to all streams of the Bachelor of Business program by considering the context of business decision making. Recognising economic, social and environment issues and the global context of modern organisations, the types of quantitative and qualitative information generated by and required by organisations to make informed decisions. The process of identifying, measuring, recording and communicating economic information is demonstrated throughout the unit. The information derived from this process is set alongside non financial considerations, both internal to the organisation and pertaining to society at large, to form a total picture of the information requirements facing decision makers in business.
ACC00207 Hospitality and Tourism Financial ManagementLearn how to use financial and operating information in planning, control, evaluation and decision making in hotels. The focus is management accounting and finance for hotels. The topics include management control, hotel financial statements, financial analysis, cash management, cost management, pricing, performance measurement, operations budgeting, capital structure and investment decisions.
BUS00211 Gaming Management I: IntroductionComprehensively examines the major types of gambling operated by registered and licensed clubs in Australia – gaming machines, keno, TAB and minor gaming. Examines the external environment within which club gaming operates, and the internal day-to-day operation and control of gaming activities
BUS00212 Gaming Management II: AnalysisProvides managers with the skills to implement security procedures in accordance with the club policy and legislation. Also considers the analysis process and implementing methods of investigation in the event of discrepancies.
BUS00213 Gaming Management III: ImpactsExamines three main areas relating to impacts in gambling. Firstly examines key influences on gambling emanating from government policies, socio-cultural factors, psychological and personal characteristics of individual gamblers, management and marketing strategies of gambling operators, and gambling product design. Second, examines key socio-economic impacts of gambling, both positive and negative. Third, discusses approaches and issues relevant to managing some of the negative social impacts of gambling.
BUS00214 Gaming Management IV: Strategic Gaming ManagementCovers contemporary issues of gaming management through self-instructional chapters, each relating to different issues within the gaming function. Students are expected to reflect on their own current practices in areas such as player profiles and historical membership databases, change management, gaming and gender, gaming area layout, trends in gaming acceptance and policy and government responses to gaming.
COM00207 Communication in OrganisationsThis unit is designed to stimulate improvement in students¿ communication competencies in business and academia. Provides an understanding of the role and importance of interpersonal communication within organisations. Students are introduced to a range of communication theories and concepts applicable in a business and academic setting. Skills required to improve interpersonal communication competence are illustrated and put into practice.
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ECO00424 Economic Analysis for Tourism and HospitalityProvides an overview of the economic basis and consequences of tourist behaviour. Emphasis is placed on the economic implications of tourism for local communities and the international travel and tourism industry. The role of government in tourism development and management is also addressed.
HOS10199 Foodservice OperationsThis unit aims to offer students an experience in planning, organising, managing and the delivery of a themed meal function. Students will develop these skills to complete a meal function project within the framework of a set management process. Pertinent theories learned in other units are drawn upon to provide theoretical underpinning for the process.
HMS00423 Tourism Planning and the EnvironmentMany tourism and leisure activities are widely promoted as socially, economically and environmentally desirable. The challenge for managers is to ensure that such activities are carried out in a sustainable way, with minimal social, cultural and environmental impacts. The unit gives students an understanding of the concept of `sustainable development’, and how it applies to the planning and management of tourism.
LAW00203 Business Law and Ethics for Tourism and HospitalityIntroduces students to the Australian legal system and key elements of business law specifically relevant to tourism and hospitality. Another segment introduces students to some theoretical principles of business ethics. This unit encourages students to recognise the potential legal and/or ethical implications of issues encountered by managers of tourism businesses using a teacher-focused strategy to develop students’ problem-solving and analytical skills.
MKT00127 Introduction to Tourism and Hospitality MarketingProvides an introduction to the role of marketing in the hospitality and tourism industry. Examines consumer behaviour, strategic planning, creating a marketing plan, market segmentation and use of the marketing mix.
MKT00128 Tourism and Hospitality Sales and PromotionThis is a skills-based marketing unit that covers the areas of destination marketing, media releases, brochure development, internet marketing, product development, pricing, packaging, advertising, and the overall management and control of the marketing function in tourism and hospitality organisations. Covers the areas of product development, pricing, packaging, advertising, public relations and the overall management and control of the marketing function in tourism and hospitality organisation.
MKT01221–224 Intern Study I–IVProvide practical workplace experience within the tourism and hospitality industry. Students can undertake a placement in any appropriate industry sector (e.g. hotels, resorts, clubs, casinos, government tourism bodies, restaurants, catering and food service operations, private consultancies, airlines, event and conference management, marketing/promotions and special interest tourism operations) in Australia or overseas. These units provide an opportunity for students to apply concepts and principles of business management to a workplace setting in the tourism/hospitality industry and they enable students to better appreciate the nature of the employment in the industry.
MKT00204 Special Interest TourismIntroduces students to the phenomenon of Special Interest Tourism and its relationship to more traditional forms of tourism and leisure. Examines various special interest market segments, the growth and diversity of these segments, and their impact on individuals, communities, the tourism industry and policy makers.
1.38 Course.Enrolment.Guide.2010
MKT01205 Inventory Management for Hospitality OperationsBuilds on the material presented in the pre-requisite unit by examining the cost and quality control mechanisms that should be implemented during the purchase, storage and issue and sale of stock. Major areas covered include menu planning and analysis, stocktaking procedures, stock reconciliation, forecasting and maintaining economic volumes of stock, inventory valuation, and the implementation and analysis of management information systems to maintain inventory, financial and quality controls.
MKT01420 Conventions Meetings and Exhibitions ManagementProvides students with an overview of the convention, meeting and exhibition industry. It examines the physical requirements, marketing, management and operation of convention and exhibition facilities. Emphasis is also placed on the planning and organisation of conventions and meetings.
MKT01425 Tourism in Pacific AsiaThis unit gives students an overview of tourism developments in the Pacific Asia region. It examines the responsibilities of tourism development by investigating the impacts, as well as considering important factors necessary for sustainable tourism growth. Students are given the opportunity to focus on a particular country or region. The unit provides instruction in cross-cultural understanding to prepare students for management position within tourism and hospitality businesses operating in the region.
MNG00135 Managing Rooms Division OperationsThis unit examines rooms’ division operations and management. Topics covered include managing reception and reservation services, challenges and issues in housekeeping, financial transactions, night audit processes, handling complaints, and trends in the area of rooms division management.
MNG00415 Tourism and Hospitality Research and AnalysisUnderstanding of the research process is important to tourism businesses. Ability to choose the appropriate collection, interpretation and presentation methods are the focus of this project-based unit. Students are given an introduction to research where they can develop skill in the planning, preparation and design of a tourism research project.
MNG00417 Strategic Management for Tourism and Hospitality EnterprisesEvery organisation (large or small, in the private or public sectors) contains issues of strategy. Theories about strategies and strategic management are studied alongside illustrative and analytical cases from tourism and hospitality industries, internationally and in Australia.
MNG00418 Information Systems for Tourism Hotel and Event ManagementProvides an introduction to information systems management in the tourism and hospitality industries. Provides a basic understanding of the value and uses of computer-based information systems for business operations, management decision-making and strategic success of the organisation. Allows students to enhance their computer literacy and develop skills for managing information and communication technology (ICT) in accommodation businesses.
MNG00219 Contemporary Workplace Relations Issues for Tourism and HospitalityEvery organisation invests time on workplace relations matters. Theories and practices about contemporary workplace relations issues are studied as they apply to the tourism, hospitality and leisure industries. Relevant case studies from Australia and internationally will be used as a basis on which students will build their knowledge base.
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MNG00421 Events ManagementProvide students with an international, national, regional and local perspective of events management. It will examine and evaluate management, marketing, financial and operational considerations together with the strategies necessary to ensure a viable event. Project planning techniques will be examined and evaluated. The events industry will be reviewed as part of the overall tourism product.
MNG00426 Gaming and Club ManagementThis unit begins with a review of key issues and influences on the development and growth of Australian gambling operations, including an analysis of key stakeholder roles. It then explores the legal, administrative and operational requirements for various types of gambling with a focus on gaming machines. Opportunities and challenges for the contemporary gambling industry, including consumer protection and harm minimisation measures, are also discussed.
MNG00427 Entrepreneurship for Tourism and HospitalityExplores innovation and the entrepreneurial process in the context of tourism and hospitality industries by examining environmental, personal and sociological antecedents to entrepreneurship, the process of new venture creation, and the general and strategic management of entrepreneurial ventures from start-up through growth.
MNG00431 Rooms Division OperationsProvides an understanding of basic operations and functions of the rooms division department within a hotel or resort. There is an increasing need for employees within the accommodation sector to understand the management principles and issues concerning rooms division. Examines and evaluates the impact of size, ownership and target market on the organisation, and on management strategies in the rooms division. Administrative, operational and revenue management controls of rooms division management are examined at each stage of the guest cycle.
MNG00440 Introduction to Tourism and Hospitality ManagementExamines in an integrated way, management concepts and competencies common to managing all organisations, but particularly managing service and providing quality service in tourism and hospitality businesses and organisations. Uses tourism and hospitality case studies to encourage students to find links between theories and practice.
MNG00441 Hospitality Services ManagementThis unit introduces students to the concept of hospitality services management where the customer is the centre of the organisation. It develops an understanding of the links between marketing, operations and human resource functions to facilitate effective strategies and service management techniques for hospitality-related enterprises. In particular, this unit takes a student-centred approach and aims to develop students’ teamwork skills. To complete the assessment requirements for this unit students will need access to a computer and internet.
MNG01222 Facility and Risk Management for Hospitality OperationsExamines organisations’ procedures to manage facilities and risk in hospitality industries. This knowledge is needed to protect guests from safety hazards and organisations from loss of profits. The unit evaluates how tangible aspects of hospitality products are determined feasible in different contexts. It estimates the need to introduce strategic facility management measures for the benefit of operational efficiency. Examines risk management processes and their potential to protect physical, non-physical, financial and human assets.
1.40 Course.Enrolment.Guide.2010
MNG01413 Human Resource Management in the Tourism and Hospitality IndustryHighlights the importance of strategic HRM to tourism and hospitality. The interaction between line managers and human resource specialists is also examined. Students gain an appreciation of the value of people and human capital to organisations while critically engaging with contemporary research literature to identify future industry HR trends. Uses a student-focused strategy developing case-study analysis and critical thinking.
MNG10226 Theming and Staging for Conventions and EventsThis unit aims to provide students with the ability to analytically apply the processes of production operations ‘ i.e. programming and theming, and logistics and staging ‘ used in Convention, Exhibition and Event management. These technical and creative processes encompass the decisions which influence how human and technical resources are employed to achieve the desired outcome of an event and are of fundamental importance to Event Management and Planning. The unit investigates effective means of evaluating options and making the selections required to successfully manage a range of diverse events in a variety of contexts.
MNG10228 Project Management for Conventions and EventsEnables students to apply event project planning and management techniques to specific conventions and events. Topic areas cover all aspects of the event planning and management processes including: undertaking feasibility studies, scheduling and resource allocation, creating a work breakdown structure, and a Gantt chart, cost estimation techniques and event evaluation strategies. Microsoft Project is introduced as an application to assist with the management of event projects.
MNG10476 Professional Development for the WorkplaceA professional development unit enhancing skills necessary for gaining employment. Includes goal setting, job search skills, resume writing, interview skills, insights into organisational behaviour and practical approaches to dealing with common workplace issues. A key component of this unit is the development of a personalised Professional Development Plan.
MNG10526 Foundations of Visitor InterpretationVisitor Interpretation is the professional practice of communicating with visitors in recreational and tourism settings such as protected natural areas, museums, zoos, art galleries and other natural and cultural heritage settings. This unit provides an overview of interpretation; an understanding of the key theories of communication and representation that underpin it; survey of interpretive methods such as signage, brochures, tour guiding; and an examination of its social, cultural, political and managerial implications. Students will have an opportunity to design and critique specific interpretive approaches.
SCI00428 Food and Beverage OperationsIntroduces students to the dynamic and challenging area of food and beverage operations. Initially it analyses the historical and cultural issues that have developed and influenced social and cultural norms. Students develop an understanding of the key operational activities, legal responsibilities and technical knowledge necessary for the successful management of a food and beverage outlet. This is followed with an examination of the main issues facing food and beverage operators today and evaluates current trends and practices that are emerging.
SOY00011 Sport Tourism IProvides students with a theoretical and practical overview of sport tourism with global and Australian examples. Adopts a teacher/student interaction during which students acquire an understanding of the theory and practice. Unit looks at the historical development of sport tourism, provides conceptual frameworks and sport tourism models and introduces business practices that outline the symbiotic relationship between sport and tourism, finally introduces contemporary issues.
1.41School of Tourism and Hospitality Management
SOY00012 Sport Tourism IIUses a student/teacher interaction strategy aimed at students developing their worldview of sport tourism. More theories and constructs about sport tourism are studied, leading into a number of significant issues such as: economic, social and cultural impacts upon communities and environmental impacts; sport tourism and urban and regional development; government policy; the organisation of sport tourism events and future management issues.
SOY00137 Environmental Management in the Hotel IndustryTopics covered in this unit include a systematic framework that encourages a strategic approach to the environment as a business issue. The unit encourages a proactive approach to environmental management while examining the environmental review process, staff commitment, resource acquisition and allocation, leadership and team building, the selection of priority areas, developing plans, measurement target setting, implementation and review of the process.
SOY00411 Tourism Theories and PracticesStudents develop their knowledge and understanding of the dynamics of the tourism system and their capability for independent, university level (i.e. professional) education. This process can be intrinsically interesting and it has practical uses, such as providing students with background knowledge for other subjects that involve marketing, management and other disciplines related to tourism.
SOY00412 Contemporary Tourism IssuesMore foundation topics about tourism and hospitality, including environmental impacts and attractions. Topical issues are explored with examples from many countries. These include sustainability and ecotourism; strategic and structural issues in tourism industries, authenticity; and impacts on tourism of the Olympic Games.
1.42 Course.Enrolment.Guide.2010
Other Important Information
Requirements for studying via Distance EducationUniversity Wide/External students onlyStudents enrolled via distance education, are required to own (or have access to) a computer that has internet access and a CD-ROM drive with a current operating system.
Bachelor of Environmental Tourism ManagementThis degree is offered in conjunction with Environmental Science Management Schools. Most of the units offered through the School of Environmental Science have a compulsory “Residential Workshop” that students must attend to satisfy the requirements of that unit. A Residential Workshop involves a period of time that must be spent either on-campus at Lismore or at specified off-campus locations. The Residential (that can include lectures, tutorials, workshops, fieldwork and/or laboratory classes) provides students with valuable ‘hands-on’ experience in the field and in laboratories, and provides an excellent opportunity to meet staff and fellow students.
The duration of Residential Workshops will vary for each unit but is generally between two and a half to six days in length and held either during a two week block around the middle of each session or as specified for intensive or National Marine Science Centre units. Specific unit Residential Workshops are detailed in the study guide that students will receive when they enrol in the unit. Intensive units run between Session 1 and Session 2 and may not have study materials posted until later in the Session. Course materials are designed with consideration for a student’s “off-campus” situation and beneficial interaction with lecturers and other students is encouraged throughout the course. This interaction may include: online forums, email, ordinary mail, phone or fax.
Students in correctional centresIf a student is currently in a Correctional Centre, please advise us of this as soon as possible. We are aware that students in a Correctional Centre may require the School to make special arrangements to ensure that you are able to access materials related to your studies.
Domestic students studying abroadStudents that are contemplating studying externally from overseas, should advise us of this as soon as possible. The External Student Liaison or Support Team will need to confirm study package courier delivery, assignment and examination arrangements to ensure that studies are not delayed.
InternshipAlthough the Internship is completed in the final semester of studies the services and support of the Internship office is available from a student’s first day at university. Weekly emails detailing current employment opportunities within the industry and current volunteer opportunities are advertised. The annual Careers Day is held in first session and is open to all STHM students. The Internship information site on the blackboard also provides wonderful resources for applications and resumes, industry information and potential Internship locations as well as a variety of other relevant and necessary information.
1.43School of Tourism and Hospitality Management
The Internship session consists of four Intern Study units and is taken over a 20-week (600 hour) period after the completion of 19 units. All Internship placements must be approved by the Internship Co-ordinator prior to commencement.
There are dedicated Internship team members located at each campus. For queries regarding any aspect of Internship please contact the Internship Office. Full contact details for the Internship Officer and Coordinator at the Lismore campus can be found in the School contacts table below.
School Contacts
Student Liaison or Support TeamThe Student Liaison or Support Team aims to provide students with a high level of friendly, efficient and professional service and is the first point of contact for all enquiries including:
• enrolment advice
• unit selection
• course structure and planning
• support for distance education students
• advanced standing
• assignment administration
• special consideration
• general course administration
If they cannot assist, they will refer students to the relevant area or the appropriate staff member within the University. Operating hours are 9:00am – 5:00pm Monday to Friday (Eastern Standard Time). During day light savings the Tweed Lakeside, Riverside and Gold Coast Beachside campuses operate on Queensland time.
Lismore campusStaff Name Role Contact Details Location
NIc Rowe Reception (02) 6620 3920
[email protected] Cross University
PO Box 157
LISMORE NSW 2480
Room U2.02
Lismore Campus Fax 02 6626 9155
Maree Jeffery Student Liaison Team Leader
02 6620 3352
Room U2.02
Melinda Hayward External Studies and Honours Liaison
02 6620 3985
Room U2.02
Junee Boyd External Studies and Honours Liaison
02 6620 3621
Room U2.02
Shaun Paisley External Studies and Honours Liaison
02 6620 3627
Room U2.02
1.44 Course.Enrolment.Guide.2010
Joanne Cooper Internship Officer 02 6620 3154
Room O2.02
Lismore Campus Fax 02 6626 9155
Gold Coast Beachside campusStaff Name Role Contact Details Location
Sri Edelheim Student Liaison – Shared Services Hub Advisor
07 5589 3011
Gold Coast Beachside
Hub
Gold Coast Beachside Campus Fax 07 5589 3700
Coffs Harbour campusStaff Name Role Contact Details Location
Rachel Ashbrook Student Liaison 02 6659 3212
Room: MG.39
Coffs Harbour Campus Fax 02 6659 3144
The Hotel School SydneyStaff Name Role Contact Details Location
Christa Linden Student Liaison 02 9240 3206
Phillip St,
Sydney
Melinda Blakely Student Liaison 02 9240 3205
Phillip St,
Sydney
The Hotel School Fax 02 9240 1338
Course Co-ordinators and AdvisorsCourse Coordinators and Advisors have responsibility for the overall coordination, development, review and administration of a course. Initial enquiries should be directed to the Student Liaison or Support Team.
Staff Name Role Contact Details Location
Maree Walo Undergraduate Course Coordinator
02 6620 3921
Lismore
Room: O3.10
Michele Day Lismore Campus Advisor
02 6620 3654
Lismore
Room: 02.03
Grant Cairncross Coffs Harbour Campus Advisor
02 6659 3617
Coffs Harbour
Room: MG.38
Michelle Whitford Gold Coast Beachside Campus Course Advisor
07 5589 3054
Gold Coast Beachside
Room: 3.22
Paul Weeks The Hotel School Academic Director
02 9240 3203
Phillip Street, Sydney
Leanne Baker Internship Coordinator 02 6620 3927
Lismore
Room: O2.15
Erica Wilson Honours Course Coordinator
02 6620 3151
Lismore
Room O2.10
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Other important contactsThe Head of School and other important contacts are listed below. Find out more about the School of Tourism and Hospitality Management at: http://www.scu.edu.au/tourism
Staff Name Role Contact Details Location
Professor John Jenkins Head of School 02 6620 3257
Lismore
Room: O3.12
Tracey Flaherty International Offshore Student Enquiries
02 6620 3288
Lismore
Room R2.15
Jane McLennan Postgraduate Program Enquiries
02 5506 9342
Gold Coast Riverside
Room: 3.22A
1.46 Course.Enrolment.Guide.2010
Part.Two.Administrative
and General Information
This section of the guide is a summary of administrative and general information relative to students and their studies. Wherever possible you will be directed to sources of further information and assistance. A comprehensive list of useful websites is located at the end of this guide.
Online enrolmentTo assist students to enrol online Students Services have developed an easy reference guide called ‘Getting started at SCU’. This guide outlines the nine easy steps to online enrolment. Students can download a copy of ‘Getting started at SCU’ at www.scu.edu.au/enrol/index.php/3.
FeesThe cost of attending university will vary and much depends on your program of study. Expenses can generally be broken into three groups: study costs, living expenses and other expenses. This section focuses on study costs or fees and includes important information to remember when enrolling into units of study in a course.
At SCU a student is either a Commonwealth supported student or a fee-paying student, also known as a non-Commonwealth supported student.
Fee-paying students are required to pay full tuition fees for each unit of study.
The University offers very few Undergraduate fee-paying courses; the majority of SCU fee-paying courses are available for postgraduate study.
Commonwealth-supported studentsA Commonwealth-supported place (formerly known as a HECS place), entitles all eligible students in an undergraduate degree (and some postgraduate degrees) to a Student Learning Entitlement (SLE), with access to seven years of equivalent full-time study. Every unit of study undertaken under Commonwealth support has a cost. The Commonwealth Government meets part of that cost and the student pays the other part. This student cost is called the Student Contribution Amount.
At SCU the Student Contribution varies and is determined by the units selected by the students, the discipline category or ‘band’ of the units studied and the year the student commenced their course of study or degree. To find out exactly which band(s) your unit(s) of study belong to visit the University’s Fees Website (located at the end of this guide).
Before enrolling in units for the first time, new students must read the ‘Information for Commonwealth supported students booklet’ available from SCU Student Services or at www.goingtouni.gov.au
Students complete the request for Commonwealth Support Form (and HECS-Help) from SCU. This is known as an electronic ‘Commonwealth Assistance Form’ (eCAF), which is completed and submitted electronically via ‘MyEnrolment’.
2.2
The deadline for finalising payment arrangements for each unit of study is the census date.
Commonwealth supported students can pay for all or part of their Student Contribution upfront or defer payment to the Australian Tax Office (ATO) and repay it later through the Australian tax system when their income is above the nominated minimum threshold.
If the Student Contribution is paid on or before the census date a 20% discount applies for payment of $500 or more.
Domestic fee paying studentsA fee-paying student, also known as a non-Commonwealth supported student, is required to pay full tuition fees for each unit of study in a study period. Eligible fee paying students can either:
• Pay some or all of their tuition fees up front on or before two weeks prior to the start of the study period; and/or
• Apply for an Australian Government FEE-HELP loan for some or all of their tuition fees by submitting a ‘Request for FEE-HELP assistance form’ (eCAF). The Australian Government will pay the amount of the loan to SCU on the student’s behalf. A loan fee of 20% applies for undergraduate courses of study. There is no loan fee to a FEE-HELP loan for, postgraduate study, enabling courses, units of study with Open Universities Australia and bridging study for overseas trained professionals.
The deadline for finalising payment arrangements via a FEE-Help loan is the census date.
To be eligible to receive a FEE-HELP loan the student must be an Australian citizen or holder of a Humanitarian visa. FEE-HELP is not available to New Zealand citizens or permanent residents.
Students, who wish to access a FEE-HELP loan, must read the ‘FEE-HELP information booklet’ available from Student Services or at www.gointouni.gov.au. They must also complete and submit an eCAF via ‘MyEnrolment’ and provide their Tax File Number.
Payment of a FEE-HELP loan is deferred to the Australian Tax Office (ATO) and is repaid later through the Australian tax system when their income is above the nominated minimum threshold.
International on-shore and miscellaneous fee paying studentsInternational onshore students and miscellaneous fee paying students are required to ensure that their fees are paid on or before two weeks prior to the start of the study period.
International tuition fee information, including information about unit withdrawal impacts, due dates for student fees and refund rules, is available from the International Office and Fees websites (located at the end of this guide).
To contact the International Office:
Phone: +61 2 6620 3876
Email: [email protected]
More informationFor more information on University fees or Commonwealth supported places go to the University’s Fee website and www.goingtouni.gov.au
To contact Student Services:
Phone: 1800 626 481
Email: [email protected]
2.3Part 2 – Course Enrolment Guide 2010
Other related costsThere are a number of other administrative fees that students may be required to pay at some time during their University life. These may include such things as textbooks, field trips, student services and amenities fee, penalty charges (sanctions) and costs associated with graduation etc.
For further information see Administrative Charges in the Student Handbook.
Census datesEach unit of study in a study period at SCU has a census date that is the day upon which a student’s enrolment for unit(s) in the study period becomes fixed and final. After the census date a student cannot enrol or withdraw from units without significant financial and/or academic liability.
If using the HECS-HELP or FEE-HELP Government loan schemes, the debt for units in the study period is deferred on the census date.
Census dates may differ for different units within a study period. Therefore, it is important that students are aware of the census date for each enrolled unit for a particular study period.
To check the census date applicable to a unit within a study period, go to ‘MyEnrolment’ and select ‘Current Enrolment’ from the menu item called ‘My Study Plans’. Each unit in which a student is enrolled will be displayed with the census date clearly identified.
Advanced standingSouthern Cross University Academic Policy allows for the granting of advanced standing, credit transfer and recognition of prior learning (RPL) as mechanisms for recognising the prior learning and professional experience and/or the prior formal education of students enrolling in SCU award courses.
There are two ways in which a student may be granted credit towards a qualification at SCU:
Recognition of prior learning (RPL) – a process that recognises a person’s non formal learning; and
Credit transfer from prior formal studies – a process where prior formal studies is used to claim access to, or the award of credit in, a course of study at SCU.
A student may apply for advanced standing at any time from the date of their application. However, all applications for advanced standing must be made prior to the commencement of a student’s last study period. All applications for advanced standing must be accompanied by supporting documentation, examples include:
• Statement of Attainment for a partially completed qualification
• Certification of a previous qualification or award
• Transcript displaying grades relevant to a completed qualification or award
• A detailed Course Outline and/or relevant Unit Statements for previously completed qualifications or awards
Where an application is submitted on the basis of non-formal learning:
• Cover letter stating why advanced standing should be granted
• Up to date Curriculum Vitae/Resume
• Duty Statements and Performance Reviews listing key performance and achievements
• Records of workplace training in a diary or professional development register
• Detailed third party reports/statement of service from current and previous employers or trainers (this is not a reference and should detail length of service, full or part time capacity and list primary responsibilities and duties)
2.4
• Confirmation of relevant unpaid or volunteer experience (list years of full time experience or equivalent part-time)
• Work samples e.g., creative portfolio or project evidence
HINT: if commencing/first year students intend to submit an application for Advanced Standing they should do so prior to the commencement of the study period as approved advanced standing may affect a student’s study plan planned unit enrolment and course progression.
Students will be notified in writing of the decision regarding their advanced standing application.
An application form for Advanced Standing is available from the University’s Document Downloads website (located at the end of this guide).
For further information please contact your School/College Student Liaison or Support Team.
Cross-institutional studiesIt may be possible for SCU students to undertake a unit(s) of study at another university and have the unit(s) credited to their award (course, degree or program).
Students interested in applying for approval to study cross-institutionally at another institution should first discuss their intention with their school. The School may require the application be in writing and accompanied by the unit statement(s) for the unit(s) you wish to study.
Where the request is approved, the School will provide written approval, which will be required by the university that you wish to study at. It is the student’s responsibility to organise enrolment at that university. As each university will have different requirements and deadlines, students will need to check these carefully.
On completion of cross-institutional study, the student will need to provide their School with their academic transcript, or a certified copy, attached to a completed ‘Advanced Standing Application Form’ to have the unit(s) credited towards their SCU degree. To avoid delays with graduation, please make sure that all applications for advanced standing are submitted as soon as possible after the completion of cross-institutional study.
Students studying at other universities may apply to study cross-institutionally at SCU. Application is made direct to SCU using the University’s ‘Direct Application Form’. Normal admission deadlines apply.
For more information about cross-institutional study please contact Student Services:
Phone: 1800 626 481
Email: [email protected]
Variation to enrolmentA student may vary their original unit enrolment details through ‘MyEnrolment’. Please note that deadlines exist for enrolment variation and course/unit withdrawals. These dates are set out in the Principal Dates section of the Student Handbook and can affect a student’s academic record and financial liability.
Please Note: changing the mode of study, for example internal/on-campus to external study/distance education/university wide, and unit substitutions are enrolment variation requests and are subject to the same deadlines – refer to the section in this guide ‘Withdrawing From a Course or Unit’ .
2.5Part 2 – Course Enrolment Guide 2010
Class timetabling Information about class timetables is available from the University’s Class and Exam Timetables website (listed at the end of this guide). This represents the most up-to-date timetable information for SCU on-campus students and does not apply to external studies.
Please continue to check timetables periodically as times may change. Coffs Harbour campus timetable enquiries should be directed to the relevant School/College.
Class registrationStudents will receive an email from Student Services advising when class registration is open. Students can then register for classes through ‘MyEnrolment’ by clicking on ‘Timetable/Class Registration’ under the menu ‘My Classes’. Students may also swap classes using ‘MyEnrolment’.
Please note: some students do not register for classes, for example, external/university wide students.
It is advisable for students to review the class timetables for their enrolled units prior to class registration opening and to have alternative classes selected in case their preferred class is already full.
A student may be required to attend one or more activities to meet the requirements of a particular enrolled unit. Registration into a class for each activity is necessary (such as a lecture, tutorial, practical, workshop or lab session).
Where an activity is scheduled more than once, a student may have a choice of class attendance and will need to select their preferred class. HINT: the earlier a student registers for classes, the greater chance they have of gaining their first preference of class.
For activities where only one class exists a student may have already been registered.
For more information about class registration please visit www.scu.edu.au/services/studentservices/index.php/dds/ and download the student support documentation: My Classes – Registering in Classes; and My Classes – Swapping Classes.
Staying in touch with SCUStudents should ensure that they keep their contact details up to date in ‘MyEnrolment’, including work, home and mobile telephone numbers and residential, postal and delivery addresses.
Students should also regularly access ‘MySCU’, (the University’s on-line learning portal). Most lecturers make use of MySCU for announcements to all students regarding unit related matters, to answer individual or commonly asked questions and to offer assistance, tips or feedback with assignments. In MySCU students can also participate in discussion groups, upload assignments, access study materials and participate in on-line assessments.
The University encourages the use of electronic mail (e-mail) to enhance communications and the sharing of knowledge and ideas. University e-mail services are intended to allow greater efficiency and support teaching, learning, research and administration activities. The University student e-mail address is viewed and used as the University’s primary form of written communication with students. Students should access their SCU webmail weekly (even during University vacation periods) as changes to enrolment details, all-student notices and important reminders relating to University studies are sent to student SCU email accounts. Forwarding of SCU student e-mail to a private e-mail address is permitted.
Forwarding instructions are detailed in MyEnrolment under ‘Email Forwards’ – click on the ‘Webmail Forward’ link.
For further information please refer to the IT&TS Email Policy, 2.2.1. Access and Availability – Student E-mail Accounts.
2.6
Withdrawing from a course or unitA student may withdraw from their course or unit(s) through MyEnrolment.
After certain dates in the academic calendar have passed (census date, final date for withdrawal without failure), withdrawing from a unit can have a serious impact on a student’s financial liability and/or academic record. It is the responsibility of a student to be aware of these dates and consequences before withdrawing from a course or unit.
Regulations relating to a course or unit withdrawal are set out in the Enrolment Rules, which are printed in the Rules section of the Student Handbook (see Rules 2.6–2.8). Students should be familiar with these rules.
If you are enrolled in a fee-paying course and you withdraw from your course or unit(s) after the start of the study period you may be liable for a partial fee. Refer to the University Refund Policy set out in the Rules Relating to Student Fees and Charges in the Student Handbook.
Unit withdrawal impacts for International students are detailed at www.scu.edu.au/students/fees/index.php/14/ International on-shore students should contact the International Office if they intend to withdraw from their course.
Phone: +61 2 6620 3876
Email: [email protected]
All other students who require further information or assistance should contact Student Services on:
Phone: 1800 626 481
Email: [email protected]
Leave of absenceTo be eligible to take a leave of absence for up to 12 months a student must have remained enrolled in at least one unit of study past a census date. Please refer to Rules Relating to Awards in the Student Handbook (see Rule 2.7(a–f )).
An application for leave is submitted through MyEnrolment.
A leave of absence for a further 12 months may be taken with written approval from the Head of School/College.
Further information about enrolment issuesFurther information or assistance regarding enrolment issues is available by consulting:
• the relevant course and unit entries in the Student Handbook
• the relevant Enrolment Rules in the Rules section of the Student Handbook
• the School/College’s Student Liaison or Support Team
• a Student Services Enrolment Officer:
Phone: 1800 626 481
Email: [email protected]
Orientation and transitionThe orientation program at Southern Cross University is a four week program welcoming first year and returning students to SCU. The program offers essential information to help students start and recommence their university life. This essential information includes, course information sessions, academic support sessions and student support information. There is also a comprehensive sport and cultural program and opportunities to meet other students and staff in a supportive environment.
To find out more go to www.scu.edu.au/orientation
2.7Part 2 – Course Enrolment Guide 2010
‘Beat the Stress Week’‘Beat the Stress Week’ is an integral part of the Southern Cross University Orientation Program. It showcases support services and associated staff and puts a face to a name. The Beat the Stress Week program includes, a festival day, clubs and society’s day, informative sessions and workshops, entertainment and much more.
To find out more go to www.scu.edu.au/orientation
FirstYear@SCU – Support for first year studentsSouthern Cross University understands that the transition to University life and culture can be a challenging experience particularly for first time or first year students. Southern Cross University has developed a website to assist students successfully make the transition from their previous educational experience to learning within a higher education environment. The FirstYear@SCU website contains a wealth of information, resources and support services designed to enhance a student’s experience during their first year at SCU. Students can access the First Year@SCU site at: www.scu.edu.au/firstyear
Student support servicesSouthern Cross University has a Student Health and Support Service (SHSS) that offers a range of services to encourage academic success and increase a student’s enjoyment of study and university life. The SHSS provides students with personal assistance including medical, dental, counselling, disability, equity and pastoral care services.
The contact details for Student Health and Support Services are:
Counselling Lismore & Distance Education students +61 2 6620 3943
Coffs Harbour +61 2 6659 3263 Tweed, Gold Coast +61 2 6620 3943 Email [email protected] Hours 1300 369 968 (Mental Health Access Line)
Medical Lismore +61 2 6620 3943
Coffs Harbour +61 2 6659 3263
Disability Support Lismore, Tweed, Gold Coast & Distance Ed +61 2 6620 3943
Coffs Harbour +61 2 6659 3263
ChaplaincyLismore, Tweed, Gold Coast & Coffs Harbour +61 2 6620 3943
Student Mentoring Lismore, Tweed, Gold Coast +61 2 6620 3419
Email [email protected] Harbour & Distance Education +61 2 6659 3643 Email [email protected]
For more information visit www.scu.edu.au/studentsupportservices
2.8
TextbooksTextbook lists are included in all unit statements and on the Co-op Bookshop’s website. Textbooks can be purchased from the Co-op Bookshop. Limited copies of required texts are also held in the University Library. Books of Readings are sometimes produced by Schools/Colleges to either supplement or replace textbooks and are also available in the University Library.
The Co-Op Bookshop contact details are:
Lismore campus
Phone: +61 2 6621 4484
Fax: +61 2 6622 2960
Email: [email protected]
Coffs Harbour campus
Phone: +61 2 6659 3225
Fax: +61 2 6659 3226
Email: [email protected]
Tweed campus
Phone: +61 7 5536 8566
For further information visit the website: www.coop-bookshop.com.au
Study resources
Distance education students Distance education students (external, university wide) will be forwarded the relevant study materials for external units, including study guides and books of readings, either on CD or in hard copy. These will be forwarded to the ‘courier’ address listed in the student contact details. Please ensure that this address is kept up to date at all times. Study materials are also available on-line in MySCU.
If study materials are not received by the commencement of the study period, the student should immediately contact their School/College’s External Studies Dispatch Officer by email or telephone.
Internal (on-campus) studentsInternal (on-campus) students are required to access the Book of Readings for each unit and may also be required to obtain a copy of the unit Study Guide’ (where applicable). These documents can be accessed electronically from the eReserve website. Some material will not be available to view online due to copyright restrictions.
To access eReserve, visit ereserve.scu.edu.au
Study materials can be printed as required through RapidPrint at rapidprint.scu.edu.au. Your SCU username and password is required.
MySCU‘MySCU’ is a student’s personalised learning portal giving access to a unit ‘Learning Site’ for each enrolled unit.
It is important that students log into MySCU regularly as these learning sites will be a primary source of information throughout the study period. Through these sites students can access unit and assessment information, study materials and resources, including the Study Guide and Unit Information Guide. They also contain on-line assessment activities, Elluminate sessions, notice boards, on-line discussions, blogs and wikis. MySCU facilitates communication between other students and the Unit Assessor.
2.9Part 2 – Course Enrolment Guide 2010
HINT: Commencing/first year students should check MySCU as soon as possible as it will assist their preparedness for university studies.
To access MySCU:
http://study.scu.edu.au
Username: John citizen
Password: D.O.B (ddmmyyyy)
(N.B. When you first log in you will be asked to change your password.) Remember your new one!
Links are provided to:
• MyEnrolment
• Timetables
• Webmail
• Library
• Academic Skills Development Unit
If a student is unable to gain access to a particular unit site they should check their enrolment status through MyEnrolment.
Online student centreMost Schools/Colleges have a ‘Student Centre’ site (similar to a unit learning site) where School and course information, announcements, enrolment information, referencing guidelines, support materials, textbook lists, forms and coversheets can be accessed.
To find out if the School/College has a Student Centre, go to MySCU:
http://study.scu.edu.au
Enter student Username
Enter ‘MySCU’ Password
Scroll down to the heading ‘Information Sites’, click on the appropriate link
Where applicable, students should check this site on a regular basis.
University LibraryThe library provides a wide range of services, print and electronic resources to support students in their study and assessment tasks, including distance education students and students with special needs.
To discover what library services are available, online resources and the various ways to get help download the Library Guide to Website Services. Distance education students can also download the Distance Education Services Brochure (website: http://www.scu.edu.au/library).
Library services and resources include:
• Getting Help: librarian assistance, finding information, referencing, EndNote and Copyright.
• Online Resources: catalogue, databases, journals, electronic books, past examination papers, search tools, useful websites, eReserve, ePublications and Theses
• Library Services: borrowing. document supply and podcasts
• Subject Guides: subject guides and database guides.
2.10
Southern Cross University Library contact details are:
Lismore campus
Freecall: 1800 659 460 or 6620 3752
Fax: +61 2 6620 3875
Email: [email protected]
Coffs Harbour campus
Phone: +61 2 6659 3232
Fax: +61 2 6659 3234
Email: [email protected]
Tweed, Gold Coast campuses
Phone: +61 7 5506 9205
Fax: +61 7 5506 9332
Email: [email protected]
Academic Skills Development Unit The Academic Skills Development Unit provides educational support by developing students’ critical thinking, academic language and learning skills as well as providing strategies for effective study and time management.
The Academic Skills Development Unit offers a free SCU service to support on-campus and distance education students. On-campus students can make an appointment to see one of the Academic Skills Development Unit staff and/or to attend workshops. Academic Skills Development Unit staff work with distance education students on an individual basis via the telephone, fax or email.
The Academic Skills Development Unit provides:
• Academic Skills CD: developed by and available from the Academic Skills Development Unit. This CD, titled ‘What’s Expected of Me at University?’ helps students understand and develop the academic skills required to succeed at university.
• Topic specific workshops: effective reading, referencing, writing paragraphs and essays, maths and science. Workshops are also available via podcasts or Elluminate. The Academic Skills Development Unit Calendar is available at www.scu.edu.au/academicskills
• Individual consultations: analysing assignment questions, assignment writing, assignment review, preparing for exams, reading, note-taking and time management.
Specific learning assistance for International Students is also provided through the Academic Skills Development Unit at Southern Cross University. International students who need to consult with an Academic Skills adviser should contact Susan Fryer at Lismore and Tweed campuses [email protected] or [email protected], and Clare Heesom at Coffs Harbour [email protected]. Students may self-refer or be referred by lecturers.
International students at SCBIT are supported by Rhonda Munro [email protected]
International students at Coffs Harbour, Lismore and Tweed Heads are also encouraged to attend generic and discipline specific workshops advertised on the ASDU website and the International Office blackboards.
2.11Part 2 – Course Enrolment Guide 2010
The contact details for Academic Skills Development are:
Lismore Campus in the Library, Level 3
Phone: +61 2 6620 3386
Email: [email protected]
Coffs Harbour Campus
Phone: +61 2 6659 3323
Email: [email protected]
Tweed Heads Campus
Phone: +61 7 5506 9200
Email: [email protected]
International Office
Phone: +61 2 6620 3876
Email: [email protected]
For further information visit the website: www.scu.edu.au/academicskills
Services for distance education studentsDistance education students (external, university-wide) can access all Southern Cross University services in-person at any one of the SCU campus locations. Distance education students can also access SCU information and services via the telephone, email, instant messaging, SCU Connect and MySCU.
The University has also established a Student Services freecall number for external students – 1800 111 890.
Information technology and technical supportInformation Technology and Technical Support (IT&TS) provide technology, Internet connectivity and information systems services, training and support to students to support teaching, learning, research and administrative activities.
These services include:
• SCU Connect provides staff and students with access to a range of computing services including internet access, dial-up (modem) access, email, on-campus computing labs, website support, and online services, including MySCU, MyEnrolment and Webmail.
• IT Support: The helpdesk allows students to log a call for assistance as well as view open and archived calls.
The contact details for IT&TS are:
Freecall: 1800 111 890, 9am–5pm weekdays (the call will be directed to the relevant Helpdesk).
Lismore, Tweed Heads and Gold Coast campuses
Phone: +61 2 6620 3698
Email: [email protected]
Website: www.scu.edu.au/it
Coffs Harbour campus
Phone: +61 2 6659 3080
Email: [email protected]
Website: http://checit.scu.edu.au
2.12
Early engagement and intervention supportSouthern Cross University has a whole-of-university approach and Academic Policy dedicated to improving student retention and supporting students to successfully complete their studies.
Students should familiarise themselves with this policy, in particular Part 3, Student retention and standing. Students can access this policy via a policy link in MyEnrolment by selecting ‘Grades’ under ‘MyGrades’.
Most Schools/Colleges undertake an early on-line orientation assessment or activity that is associated with at least one core unit during the first year. Students enrolled in this unit are required to participate in this on-line assessment as advised in the Unit Information Guide. If further information is required please contact your School/College.
ExaminationsFinal examinations are held at the end of each study period. Not all units require examinations so students should carefully check the assessment requirements of all the units in which they are enrolled.
Exams are held in many cities and towns throughout Australia and in some countries overseas. If a student is living within 120km of an established Exam Centre they are expected to attend that centre. Examinations can be arranged outside of Australia, however they attract a fee.
Distance education students (external, university wide) will receive a letter from the Examinations and Progression Unit, Student Services detailing the exam timetable, the exam location, the exam supervisor and any special instructions regarding the centre. Distance education students should ensure that they check their examination centre immediately. Changes to an examination centre are made in MyEnrolment. Select the ‘Change External Exam Centre Details’ link under ‘My Details’. Changes less than four (4) weeks prior to the commencement of an examination period attract an additional administrative charge.
All students will receive two emails to their SCU email regarding the examination timetable. The first is to notify that the ‘Draft Exam Timetable’ is available. The second is to notify that the ‘Final Exam Timetable’ is available. Please read all information carefully and follow all instructions.
The ‘Draft Exam Timetable’ and the ‘Final Exam Timetable’ are published on the SCU website and in MyEnrolment. To view, select ‘Exam Timetable’ under ‘My Exams’.
It is a student’s responsibility to check their Final Exam Timetable, exam centre details and to complete all required examinations. Details will not be given out by telephone.
The University’s rules governing Student Assessment and Examinations are set out in the Rules section of the Student Handbook.
For assistance please contact the Examinations and Progressions Unit:
Phone: +61 2 6620 3431 or 1800 626 481
Email: [email protected]
Special consideration/special examThe Student Assessment and Examination rules provide for students to be granted a special examination or special consideration in appropriate circumstances.
A student may apply for special consideration to vary the deadline for an assignment assessment task (extension). This does not apply to an end of unit examination.
Where a student completes an assessment task (examination or assignment) and they believe their preparation or performance was adversely affected by medical or other extenuating circumstances, the student may apply for special consideration regarding the marking of the assessment.
2.13Part 2 – Course Enrolment Guide 2010
If a student is unable to sit for an examination due to medical or other exceptional circumstances they may apply for a special examination. Except in exceptional circumstances, a special examination will not be granted once a student sits for an examination. Misreading the exam timetable is not grounds for a special examination.
An application form for Special Consideration is available from the Student Centre, from your School/College and on the Student Services website. All applications for special consideration/special exam must be accompanied by supporting documentation and/or corroborative evidence as follows:
Health grounds• A health certificate from a registered health practitioner that must include the date of
consultation and a specific statement of effect of medical complaint and/or treatment on your ability to complete any relevant task
Compassionate circumstances• Factual details of the circumstances or event and corroborative evidence that may
support your claim e.g., health certificate, newspaper death notice.
State, National or International sporting or cultural events• A statement signed by an authorised officer of the appropriate organisation which
validates a conflict with the University’s timetable.
Grades and academic standingAt the end of each study period upon the release of grades a student can check their grades for each unit, print a copy of their grades and identify their academic standing for that study period.
There are four categories of standing:
GPA 3.0 or above: The student will commence their studies in this category, and once they have obtained final grades in units will then obtain a GPA for that study period.
Seek Help: The student has a GPA greater than or equal to 2.50 and below 3.00 in their units for that study period.
Must Get Help: The student has a GPA below 2.50 in their units for that study period.
Excluded: The student has obtained a GPA below 2.50 in their units for two consecutive study periods.
Students can access their grades and academic standing in MyEnrolment by selecting ‘My Grades’. Here they will also find a link to the relevant policy – Academic Policy, Part 3, Student retention and standing.
2.14
General Information
Key Dates for 2010Session 1, 2010 Trimester A, 2010
Orientation and transitionMonday, 15 February –
Friday, 19 February
Commence date Monday, 22 February Monday, 18 January
Beat the Stress Week (showcasing Support Services)
Monday, 8 March– Friday, 12 March
Census Date Tuesday, 16 March Tuesday, 9 February
Last withdrawal without fail Thursday, 29 April Saturday, 27 March
Exam period Monday, 24 May – Friday, 4 June Monday, 19 April – Friday, 30 April
Grade publication Monday, 21 June Monday, 10 May
Session 2, 2010 Trimester B, 2010
Orientation and transition Monday, 21 June – Friday, 25 June
Commence date Monday, 28 June Monday, 10 May
Beat the Stress Week (showcasing Support Services)
Monday, 12 July – Friday, 16 July
Census date Tuesday, 20 July Tuesday, 1 June
Last withdrawal without fail Saturday, 4 September Saturday, 17 July
Exam periodMonday, 27 September –
Monday, 11 OctoberMonday, 9 August – Friday, 20 August
Grade publication Monday, 25 October Monday, 30 August
Session 3, 2010–2011 Trimester C, 2010
Orientation and transitionMonday, 25 October –
Friday, 29 October
Commence date Monday, 1 November Monday, 30 August
Census date Tuesday, 23 November Tuesday, 21 September
Last withdrawal without fail Thursday, 6 January Saturday, 6 November
Exam periodMonday, 7 February –
Friday, 11 FebruaryMonday, 29 November –
Friday, 10 December
Grade publication Monday, 21 February Monday, 17 January
For further enquires please telephone 1800 626 481
2.15Part 2 – Course Enrolment Guide 2010
Useful University Websites
Getting startedNew and re-enrolling student information
– ‘Getting Started at SCU’ brochurewww.scu.edu.au/enrol
www.scu.edu.au/enrol/index.php/3
Academic Skills Development Unit www.scu.edu.au/academicskills
Accommodation www.scu.edu.au/accommodation
Administrative charges www.scu.edu.au/docs/handbook/index.php/36/
Campus maps www.scu.edu.au/about/maps
Key dates www.scu.edu.au/services/studentservices
Change your password www.scu.edu.au/changepassword
eReserve ereserve.scu.edu.au
Fee information www.scu.edu.au/fees
Fees and financial assistance – document downloads
www.scu.edu.au/students/fees/index.php/dds
First year student support www.scu.edu.au/students/firstyear
Future students – document downloads http://www.scu.edu.au/students/prospective/index.php/dds
International students – unit withdrawal impacts
www.scu.edu.au/students/fees/index.php/14/
International on-shore students – document downloads
www.scu.edu.au/international/office/index.php/dds
Library www.scu.edu.au/library
MyEnrolment www.scu.edu.au/myenrolment
MySCU http://study.scu.edu.au
Orientation and transition www.scu.edu.au/orientation
Policy –Student retention and standing www.scu.edu.au/governance/academicboard/policy/index.php/8/
Principal teaching dates www.scu.edu.au/about/dates
RapidPrint rapidprint.scu.edu.au
Schedule of units www.scu.edu.au/scheduleofunits
SCU Connect www.scu.edu.au/scuconnect
Student associations www.scu.edu.au/studentassociations
Student Mentoring Program www.scu.edu.au/equity/index.php/3/
Student Handbook www.scu.edu.au/handbook
Student life [OASIS] www.scu.edu.au/studentlife
Student Services www.scu.edu.au/studentservices
Student Support Services www.scu.edu.au/studentsupportservices
Test your browser www.scu.edu.au/help/browser
Textbooks www.coop-bookshop.com.au
Timetables www.scu.edu.au/timetables
Webmail http://webmail.scu.edu.au
2.16
About the UniversityAbout the University www.scu.edu.au/about
Academic faculties www.scu.edu.au/about/index.php/15/
General contact details www.scu.edu.au/contact
International Office www.scu.edu.au/international
Virtual tour www.scu.edu.au/virtualtour
Schools and CollegesArts and Social Sciences www.scu.edu.au/sass
Commerce and Management www.scu.edu.au/business
Education www.scu.edu.au/education
Environmental Science and Management www.scu.edu.au/enviroscience
Gnibi – College of Indigenous Australian Peoples
www.scu.edu.au/gnibi
Graduate College of Management www.scu.edu.au/gcm
Graduate Research College www.scu.edu.au/research/college
Health and Human Sciences www.scu.edu.au/healthscience
Law and Justice www.scu.edu.au/law
Tourism and Hospitality Management www.scu.edu.au/tourism
The Hotel School Sydney www.hotelschool.scu.edu.au
2.17Part 2 – Course Enrolment Guide 2010
Southern Cross University Orientation Program
The Orientation Program at Southern Cross University marks the beginning of university life for our new students and a big welcome back to our returning students.
The Orientation Program provides new and returning students with the must have knowledge to start university life. The program includes important orientation sessions such as; • essential course information sessions, • academic skills development sessions, • library and campus tours and • IT essentials.
The Office of Sport and Cultural Activities, (OSCA), in conjunction with the SCU Student Associations, also offer a variety of social,
sporting and cultural programs and coordinates a “Beat the Stress
Week”, in the last week of the orientation program.
It is your chance to find out more about
student support services and attend relevant and informative student support sessions to assist you in your studies.
Start by going to www.scu.edu.
au/orientation and get all your
Orientation information – we
welcome you to SCU!
SC
U29
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ALL WELCOME
www.scu.edu.au/orientation
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