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    1

    RISK MANAGEMENT

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    What is Risk Management

    Project risk management is identifying, analyzing,and responding to risk(s) throughout the life of aproject in the interest of meeting project objectives.

    Risk management is often overlooked in projects,but it can help improve project success by helpingselect good projects, determining project scope and

    developing realistic estimates.

    2

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    Importance & Benefits from Risk Management Practices

    80%

    60%

    47% 47% 43%35%

    6%

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    20%

    40%

    60%

    80%

    100%

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    3

    Figure 11.1

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    Definition of Risk Management

    A dictionary definition of risk is the possibility of loss or injury.

    Negative risk involves understanding potential problems that might occur inthe project and how they might impede project success.

    Negative risk management is like a form of insurance; it is an investment.

    Positive risks are risks that result in good things happening; sometimescalled opportunities.

    A general definition of project risk is an uncertainty that can have a negativeor positive effect on meeting project objectives.

    The goal of project risk management is to minimizepotential negative riskswhile maximizing potential positive risks.

    4

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    Risk Management (RM) Processes (6)

    1. Risk management planning: Deciding how to approach and plan the riskmanagement activities for the project.

    2. Risk identification: Determining which risks are likely to affect a project anddocumenting the characteristics of each.

    3. Qualitative risk analysis: Prioritizing risks based on their probability andimpact of occurrence.

    4. Quantitative risk analysis: Numerically estimating the effects of risks onproject objectives.

    5. Risk response planning:Taking steps to enhance opportunities and reducethreats to meeting project objectives.

    6. Risk monitoring and control: Monitoring identified and residual risks,identifying new risks, carrying out risk response plans, and evaluating theeffectiveness of risk strategies throughout the life of the project.

    5

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    1. Risk Management Planning

    The main output of risk management planning is arisk management plana plan that documents theprocedures for managing risk throughout a project.

    The project team should review project documentsand understand the organizations and the sponsorsapproaches to risk.

    The level of detail will vary with the needs of theproject.

    6

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    1. RM Planning Topics

    Methodology

    Roles and responsibilities

    Budget and schedule

    Risk categories

    Risk probability and impact

    Risk documentation

    7

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    1. RM Planning Contingency, Fallback, Allowances

    Contingency plans are predefined actions that theproject team will take if an identified risk eventoccurs.

    Fallback plans are developed for risks that have ahigh impact on meeting project objectives, and areput into effect if attempts to reduce the risk are noteffective.

    Contingency reserves or allowances are provisionsheld by the project sponsor or organization toreduce the risk of cost or schedule overruns to anacceptable level.

    8

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    1. RM Planning Common Risk Factors

    Lack of top management commitment to the project

    Failure to gain user commitment

    Misunderstanding the requirement

    Lack of adequate user involvement

    Failure to manage end user expectation

    Changing scope and objectives

    Lack of required knowledge/skill in project personnel

    New technology

    Insufficient / inappropriate staffing

    Conflict between user departments

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    1. RM Planning IT Success Potential Scoring

    Success Criterion Relative Importance

    User Involvement 19

    Executive Management support 16

    Clear Statement of Requirements 15

    Proper Planning 11

    Realistic Expectations 10

    Smaller Project Milestones 9

    Competent Staff 8

    Ownership 6

    Clear Visions and Objectives 3

    Hard-Working, Focused Staff 3

    Total 100

    10

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    1. RM Planning Categories of Risk & RBS

    Market risk (Business)

    Financial risk

    Technology risk

    People risk

    Organizational risk (structure/process)

    A risk breakdown structure (RBS) is a hierarchy of potential riskcategories for a project.

    Similar to a work breakdown structure but used to identify andcategorize risks.

    11

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    1. RM Planning

    Sample Risk Breakdown Structure (RBS)

    IT Project

    Business Technical OrganizationalProject

    Management

    Competitors

    Suppliers

    Cash flow

    Hardware

    Software

    Network

    Executive

    support

    User support

    Team support

    Estimates

    Communication

    Resources

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    Negative Risk Conditions To Knowledge Area

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    Knowledge Area Risk Conditions

    Integration Inadequate planning; poor resource allocation; poor integration

    management; lack of post-project review

    Scope Poor definition of scope or work packages; incomplete definition

    of quality requirements; inadequate scope control

    Time Errors in estimating time or resource availability; poor allocation

    and management of float; early release of competitive products

    Cost Estimating errors; inadequate productivity, cost, change, or

    contingency control; poor maintenance, security, purchasing, etc.

    Quality Poor attitude toward quality; substandard

    design/materials/workmanship; inadequate quality assurance

    program

    Human Resources Poor conflict management; poor project organization and

    definition of responsibilities; absence of leadership

    Communications Carelessness in planning or communicating; lack of consultation

    with key stakeholders

    Risk Ignoring risk; unclear assignment of risk; poor insurance

    management

    Procurement Unenforceable conditions or contract clauses; adversarial relations