schuitema introduction

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    Organizational Transformation andLeadership Excellence

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    Team

    Excellence

    The Care and Growth Model

    PersonalExcellence LeadershipExcellence

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    The Care & Growth model is predicated on two assumptions

    You can account for excellence at any level

    (from the individual to the work group to a globalcorporation, a country and even the world) onthe basis of single criterion we call Intent toserve

    Individual and organizational excellence are oneissue not two. This is true from two point ofviews:

    You can not command others if you are not incharge of your own life.

    Whoever you are, as leader will over time bereflected in those around you.

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    What does the word Leadership mean to you?

    People

    Results

    +

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    So how do you achieve Results through others?

    harde.g. rank/title/name dropping

    n

    feelforced/coerced/bullied

    Resistance

    softe.g. seduction/humour/doing

    something for another

    feelmanipulated/used

    Retaliation

    carrotstick

    Have to

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    The Person that you would work for willingly

    listens, provides direction, fair,approachable, encouraging, supportive,honest, visionary, delegates, empowers,available, has integrity, knowledgeable,

    reasonable, gives feedback, empathetic,a mentor, helpful, allows freedom, patient,appreciative, has high standards

    wantto

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    Have to Vs Want to

    The difference between working for someonebecause you have to

    or because you want to

    is not about their behaviour,

    but rather about their

    intent

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    What does intent mean?

    Person Job / Result

    PersonJob /

    Result

    Means End Implication

    Take

    Give

    (Control)

    (Power)

    IN

    TEN

    T

    malevolent

    benevolentEnable

    Person

    Job /

    Result

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    Implications for the Group / Organisation

    1

    3

    2

    surplus

    we measure the success of the group bythe size of the surplus

    a surplus is only produced when people

    are collectively giving more than theyare taking

    the degree to which the group issuccessful is the degree to which themembers of the group are unconditionalin pursuit of the groups objectives

    W lik l li i di i l i i h

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    We are unlikely to solicit unconditional giving whentakers are in charge

    CEO Manager Supervisor Worker

    RESULTS

    job

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    We will only solicit unconditional giving when

    We invert the line of service

    We establish legitimate relationships atevery level in the hierarchy

    We hold those in command positions

    accountable for the cultivation ofexceptional people (Givers) NOT forgetting results out of people

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    What does cultivating givers mean?

    Growth / Empowerment

    Deliberate

    Malevolence

    REWARD

    RECOGNI

    SE

    CENSURE

    DISCIPLI

    NE

    Careless

    STANDARD

    Deliberat

    e

    Benevolen

    ce

    Meets

    standard

    Accountability

    MeansResources, Tools, Authority, Standards, Time

    AbilityHow Why

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    Personal Implications for the Leader

    Other

    Self

    Take Give

    expectations contribution

    needs values

    owed/rights owe/duties

    Blame Accountability

    Ends Means

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    Organisational Transformation

    Team/Business

    Excellence

    PersonalExcellence

    LeadershipExcellence

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    Our Product and Services Leadership The Care & Growth Model 3 Day Program (Content followed by

    overview of Application Modules).

    Leadership by Intent: Establishing The Criteria for Healthy Leadership 2 Day

    Program Application Modules

    Leadership Values 2 Day Program

    Empowerment 2 Day Program

    Coaching & Mentoring 2 Day Program

    Benevolent Intent 2 Day Program

    Performance Excellence 2 Day Program

    Supervisory Skills 2 Day Program

    Personal Excellence The program is offered in various durations from 1 day to 5days depending upon the needs of target audience.

    Team Excellence 1 Day Program Grow to Care - Service Excellence 1 Day Program

    Communication Skills 2 Day Program

    Leadership program and the Application Module can be either run in a Drip Feedfashion or as an independent program. The complete set covers the entirespectrum of leadership transformation.

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    Our Product and Services

    Leadership Audits to understand the state of leadership within anorganization or a community.

    Opinion Surveys to define the climate of employee / customer /

    stakeholders / community opinion.

    Audit of people systems, e.g. performance management anddiscipline, Leadership diagnostics, Audit operational process,Review organisational structure, Structure accounts in terms ofValue Added Statement to Define the degree to which the

    organisational context is disabling or enabling.

    Implementation with coaching, training of master trainers,propagation.

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    Training Calendar 2011

    Topics Dates Venue

    Performance Excellence

    (Cultivating Excellence through Accountability)

    Jan 24 25

    Oct 27 - 28

    Karachi

    Islamabad

    Coaching and Mentoring

    (Using the job to bring best out of people)

    Feb 24 -25

    Jun 23 24

    Sep 29 - 30

    Islamabad

    Lahore

    Karachi

    Leadership by Intent

    (An Introduction to Leadership The Care and Growth Model)

    Mar 28 29

    May 26 27

    Jul 25 26

    Nov 29 30

    Lahore

    Islamabad

    Karachi

    Karachi

    Emotional Intelligence Apr 28 29Aug 25 26

    KarachiLahore

    For Further Information Please Contact:

    Shahbaz Aftab

    Schuitema Associate

    +92 331-8927230

    10-C, Upper Mall Scheme, Lahore, Pakistan

    [email protected]

    www.schuitema.co.za