scc – the oracle experts · • accredited in sales and pre-sales certifications against the full...

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SCC – The Oracle Experts The SCC Oracle Infrastructure Specialists can advise you on the entire Oracle stack - from optimised hardware and storage configuration up through the stack to include database, middleware and application tiers.

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Page 1: SCC – The Oracle Experts · • Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual

SCC – The Oracle Experts

The SCC Oracle Infrastructure Specialists can advise you on the entire Oracle stack - from optimised hardware and storage configuration up through the stack to include database, middleware and application tiers.

Page 2: SCC – The Oracle Experts · • Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual

Technology Stack

Applications

Middleware

Database

Operating

Systems

Virtual Machine

Servers

Storage

Why SCC for Oracle?

Whether you are a large corporate, public sector organisation or small to medium enterprise, we help our customers to understand, position and get the best value out of their Oracle systems and technology – rapidly, efficiently and professionally ensuring it seamlessly integrates with the rest of your environment.

Beyond being a Platinum Partner, SCC recently won the Oracle Server & Storage Specialized Partner of the Year for UK, EMEA and Global regions. These awards recognise the tenacity, energy and investment the SCC Oracle team has shown in catering for our customers IT needs.

The Oracle Specialized Partner Awards recognise partners for their commitment to delivering innovative, specialised solutions and services based on Oracle systems and software.

With specialisations spanning Consultancy, Managed Services, Solution Design, System Implementation & Configuration and Supply, SCC offers much more than a single source supplier relationship. SCC leverages its complementary services and skills to establish genuine IT partnerships, so customers can fully optimise the capabilities that Oracle systems and technologies presents.

Enterprise-Wide Technology SolutionsEurope’s largest independent IT group, SCC provides best of breed technology solutions to both the private and public sectors, supporting over 1.4 million individual users. SCC’s teams of highly skilled and accredited Oracle professionals can assist customers throughout the project lifecycle, through planning, implementation, development and 24-7 support of Oracle systems and platforms. With the highest level of accreditations with all leading vendors, SCC can also help clients integrate Oracle solutions seamlessly with the rest of their environments.

Our Credentials• Oracle Platinum Partner, specialized in Oracle technology

and hardware

• Oracle Excellence Award Specialized Partner of the Year: Server and Storage Systems—Global

• Providers to public sector through a number of procurement frameworks

• Software Asset Management services for Oracle and complimentary software including Microsoft, Symantec, IBM, VMWare and many more

• Oracle hosting solutions and managed services

UK Server & Storage Specialized Partner Global

Page 3: SCC – The Oracle Experts · • Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual

Solution Design

If you are considering High Availability, Disaster Recovery and Consolidation in your Datacenter, we are able to focus on specific areas of Oracle’s Maximum Availability Architecture (MAA) and provide proof-points to reinforce the message. We offer dedicated working sessions on specific Oracle technologies with experts providing in-depth understanding through hands-on experience.

SCC can provide facilities offering testing, proof of concept and demonstration access to the latest Oracle platforms including Oracle Engineered Systems, SPARC T4, SPARC T5 and X86 systems plus ZFS, FS1, ODA and StorageTek storage solutions.

Our track record of designing efficient, cost effective Oracle solutions for our customers speaks for itself. We have successfully designed and implemented solutions covering the full Oracle stack which has brought our customers many benefits including; reduced support costs, savings on power and rack space, more efficient system utilisation and simplified management.

Database as a Service (DBaaS)SCC Database as a Service (DBaaS) leverages the efficiencies of the cloud to provide a comprehensive solution for organisations wanting to remove the resource overhead of deploying and managing a database environment.

Achieving a responsive and reliable database tier involves significant expenditure, it requires a great deal of experience and continuous commitment to the management of the database, especially as demand grows.

Database as a Service is available for the following database technologies:

The SCC Database as a Service Offering includes the following highlights:

• Around the clock management .

• Performance Management

• Access to UK Database Experts

• Up to 99.95% Availability

• Free up resources to drive your business forward

SCC Oracle Software Asset Management ServicesSCC Software Asset Management services are identified as a crucial value add service for its customer base. The service is about successfully managing, controlling and protecting business software assets through their lifecycle to avoid costly adverse effects of incorrectly licensed software.

SCC Oracle license optimisation service reduces costs and ensures maximum return on investment by identifying whether customers are paying too much for Oracle licenses and by working to consolidate them. The service also covers additional customer software vendors including Microsoft, VMware, Symantec and many others.

UK Server & Storage Specialized Partner Global

Solution Design

Supply

System Implementation

Enterprise Support

Desk

Managed Services

Page 4: SCC – The Oracle Experts · • Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual

Supply

We understand how important it is to have the supply of your hardware and software managed in a smooth and efficient manner, thus ensuring project deadlines are met and no disruption is caused.

SCC has a dedicated Oracle support team with over 25 years combined experience in dealing with Sun and Oracle supply. We are engaged in every stage of the process from quoting your Oracle technologies through coordinating the delivery, and preconfiguring system builds if required.

• Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual Machines, Servers and Storage

• Oracle Education and training services on preferential terms

Our team provides: Pre and post sales support on all Oracle technologies

• Quote and configuration support on all Oracle technologies

• Efficient order management, coordination and delivery

• Pre-configuration services including Solaris builds, system configuration and asset tagging prior to the solution delivery

• Refurbishment and disposal services for your redundant hardware (Worldwide Infosec, Government and MOD approved standards)

• Support renewal management including co-terminating contracts and proactive notifications for renewals

• Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual Machines, Servers and Storage

• Oracle Education and training services on preferential terms

UK Server & Storage Specialized Partner Global

Page 5: SCC – The Oracle Experts · • Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual

System implementation and configuration...Services are an essential part of any IT solution. With SCC’s Oracle Professional Services team you can maximise the full potential of your Oracle infrastructure by using our experience, expertise and professional guidance.

We work with you every step of the way by providing planning and governance based on best practices, as well as process optimisation, while keeping in mind your technology requirements and business goals.

SCC can provide a wide range of services including:• Hardware installation/racking

• Storage configuration and connectivity

• Solaris configuration

• Solaris 10 to 11 migration

• Solaris Cluster builds

• Oracle Virtual Machine

• Oracle Linux

• Accredited for Engineered Systems standard installation services

Application implementation and configuration...SCC has a wide range of Oracle Application Professional Services to ensure that organisations receive the optimum performance from their Oracle systems. With a dedicated team of Oracle experts, SCC is able to provide the skills and knowledge you require to maximise your return on investment.

Our engineers provide proactive and preventive support using advanced diagnostic tools to help you increase system availability, reduce risk and accelerate ROI across the Oracle stack— applications, middleware, database, servers and storage systems.

Choose from a portfolio of mission- critical services that you can tailor to your IT and business needs.• Oracle Upgrades

• Database and Application Migrations

• Health Checks

• Performance Tuning

• Architecture Review

• Oracle 12c Readiness Programme

• Consolidation Reviews

UK Server & Storage Specialized Partner Global

Page 6: SCC – The Oracle Experts · • Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual

Enterprise Support Desk... Managed Services

The SCC Enterprise Service Desk provides affordable multi-vendor access to a flexible range of services which include Oracle solutions. Our solutions are based upon industry best practice and provide a single point of contact within a consistent, high quality service.

The SCC Enterprise Support Desk includes:• Oracle Auto Service Request support

• Average Call Wait Time – 20 seconds

• First time fix rate (where possible) – over 75%.

• UK and Romania based service desks.

• Facility operates on a 24 x 7 x 365 basis.

Our Oracle service desk Oracle Certifications include:• Engineered systems

• Solaris

• Oracle Linux

• Oracle Virtual Machine

• SPARC and x86 services

• Oracle Database Appliance

• Oracle Storage and Tape

With many years experience in delivering Oracle Managed Services, SCC can offer assistance to organisations of all sizes and environments covering the full Oracle stack. SCC’s Datacentre facilities are fully optimised for energy efficiency, and provide direct access to the latest Oracle solutions delivering immense cost savings.

SCC tailor their services to individual customers needs, offering a choice of either proactive or reactive support. Customers can also choose from 24x7 services, business day support and holiday cover, to ensure they have the service to meet their requirements. Our services include:

Oracle Datacentre Solutions including:

• GCloud IL3

• Oracle Platform as a service

• Datacentre Co-location

• Fully proactive support and maintenance

• Oracle Technology and Applications expertise

• Support for single database instances through to high end clustered and grid systems

• Oracle Database as a Service

• 24/7 Oracle Database Datacentre and Remote Managed Services

UK Server & Storage Specialized Partner Global

Page 7: SCC – The Oracle Experts · • Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual

SCC Certifications

UK Server & Storage Specialized Partner Global

Page 8: SCC – The Oracle Experts · • Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual

Meet the team

General Contact details:

T: 0121 281 8611

E: [email protected]

W: www.sccnewsbyte/partner/oracle

Business hours: Mon-Fri 9am-5.30pm

James Gallagher

Oracle Solutions Consultant

T: 07976 013 632

E: [email protected]

Simon Wickenden

Oracle Solutions Consultant

T: 07595 865 571

E: [email protected]

Clare Williams

Oracle Solutions Internal Sales Specialist

T: 07580 355 055

E: [email protected]

Page 9: SCC – The Oracle Experts · • Accredited in sales and pre-sales certifications against the full Oracle stack including Applications, Middleware, Database, Operating Systems, Virtual