SC Success Story

Team Approach

Merger of two departments: Lifeline & Home Health

Good Communication between Lifeline staff, field clinicians and clinicians reading daily vitals

Focus is on Congestive Heart Failure, Chronic Obstructive Pulmonary Disease, and Hypertension

Weekly updates to physicians

SC Success Story

The Positive Approach to Installation

Help patients become comfortable and confident taking vitals

Teach the patients what the numbers mean

Help build the patients confidence of maintaining condition

Reinforce that the patient should continue taking vitals once the Telemonitor session ends

SC Success Story

Perfecting the Installation

The dirty work

Looking for roaches at install – living in Charleston SC it’s just a fact of life. They will ruin the system by getting inside.

Cleaning equipment – sterilizing equipment is time consuming but it needs to be done on a regular bases so you don’t end up with a waiting list.

Managing equipment – In the event a patient expires or moves it’s important to gather the equipment quickly before it’s lost. It’s amazing how quickly that can happen.

SC Success Story

Choosing Telemonitor Equipment

Choose equipment with that offers a scale with a handle bar to meet the needs of patents and provides safety

Software that offers reports showing # of ED visits, # of Readmissions, and # of compliance to show success or failure of program

SC Success Story

Choosing Telemonitor Equipment

Equipment allows patient to take vitals at different times

Weight immediate after waking and emptying bladder, BP an hour after taking medications, allows patient to take 02 readings before and after breathing treatments

Software that shows patients risk stratification for re-hospitalizations based on survey answers

SC Success Story

Success by NumbersReporting Period01/2014 – 10/205

791 of patients served

29 of patients had emergency room visits

48 of patients had 30 day readmits to the hospital

SC Success Story

THANK YOU!