SC Success Story
Team Approach
Merger of two departments: Lifeline & Home Health
Good Communication between Lifeline staff, field clinicians and clinicians reading daily vitals
Focus is on Congestive Heart Failure, Chronic Obstructive Pulmonary Disease, and Hypertension
Weekly updates to physicians
SC Success Story
The Positive Approach to Installation
Help patients become comfortable and confident taking vitals
Teach the patients what the numbers mean
Help build the patients confidence of maintaining condition
Reinforce that the patient should continue taking vitals once the Telemonitor session ends
SC Success Story
Perfecting the Installation
The dirty work
Looking for roaches at install – living in Charleston SC it’s just a fact of life. They will ruin the system by getting inside.
Cleaning equipment – sterilizing equipment is time consuming but it needs to be done on a regular bases so you don’t end up with a waiting list.
Managing equipment – In the event a patient expires or moves it’s important to gather the equipment quickly before it’s lost. It’s amazing how quickly that can happen.
SC Success Story
Choosing Telemonitor Equipment
Choose equipment with that offers a scale with a handle bar to meet the needs of patents and provides safety
Software that offers reports showing # of ED visits, # of Readmissions, and # of compliance to show success or failure of program
SC Success Story
Choosing Telemonitor Equipment
Equipment allows patient to take vitals at different times
Weight immediate after waking and emptying bladder, BP an hour after taking medications, allows patient to take 02 readings before and after breathing treatments
Software that shows patients risk stratification for re-hospitalizations based on survey answers
SC Success Story
Success by NumbersReporting Period01/2014 – 10/205
791 of patients served
29 of patients had emergency room visits
48 of patients had 30 day readmits to the hospital
SC Success Story
THANK YOU!