s.c. smart business recycling guide · 8 key steps for starting a waste reduction & recycling...

A GUIDE FOR REDUCING WASTE & RECYCLING AT YOUR BUSINESS

1-800-768-7348www.scdhec.gov/smartbusiness

Smart Business Guide 1

Table of ContentsSouth Carolina Smart Business Recycling Program .................................................. 2

Getting Started: Become a Smart Business! ............................................................ 3

Getting Started: Step-By-Step ............................................................................... 4

WORKSHEET A: Conducting a Waste Audit ........................................................ 16

WORKSHEET B: Records Review – Current Waste Management Costs .................... 24

WORKSHEET C: Interviewing Recycling Service Providers ..................................... 27

WORKSHEET D: Calculating Avoided Disposal Costs & Net Costs of a Recycling Program ..................................................................................... 30

WORKSHEET E: Recycling Awareness Survey ..................................................... 35

A GUIDE FOR REDUCING WASTE & RECYCLING AT YOUR BUSINESS

2 Smart Business Guide

South Carolina Smart Business Recycling ProgramWhat can the program do for your business?The South Carolina Smart Business Recycling Program (Smart Business) offers free, non-regulatory, confidential assistance by providing:

• Site visits to assess waste reduction, reuse and recycling opportunities;

• Contacts for service providers and potential markets for recovered material and industrial by-products;

• A website with best practices and information on how and where to recycle, report and buy recycled-content products;

• Workshops, webinars and an electronic newsletter; and

• A statewide recognition program.

How can your business benefit?Waste reduction and recycling not only conserve natural resources and help protect the environment, but also may benefit your business by:

• Providing cost savings from reduced disposal costs and material costs;

• Providing potential revenue from the sale of recycled material; and

• Showing leadership and commitment in your community, possibly attracting new customers.


Getting Started: Become a Smart Business!There is no “one-size-fits-all” approach to waste management. It is important to remember that there is a cost to manage solid waste – whether through recycling or disposal. The cost to recycle, in general, can be less expensive than the cost of disposal.

8 KEY STEPS FOR STARTING A WASTE REDUCTION & RECYCLING PROGRAM

1. Secure support from top management.

5. Design a recycling program and acquire equipment.

2. Form a Green Team. 6. Launch the program.

3. Analyze current waste stream. 7. Educate and promote.

4. Identify waste reduction and recycling opportunities.

8. Report recycling efforts.


Getting Started: Step-By-StepSTEP 1: Secure management support.A waste reduction/recycling program is usually most successful with the support of top management. Endorsements from management are critical as program goals are announced and a collection program begins. Employees must feel that it is part of the “corporate culture” before they will change their behavior.

Be sure to define the time, cost and scope of the project. Consider your company’s strategic plan and connect the program to its goals.

STEP 2: Form a Green Team.Once you have gained support from management, it is critical to get representatives from all areas of the organization to share ideas and opinions about how to reduce waste and recycle more. After all, they know their jobs best and can give the most reliable information about the material they use. This team is responsible for planning, implementing, maintaining and communicating the waste reduction and recycling program and its goals.

STEP 3: Review the current solid waste system. Here are some strategies to understand the current waste stream and management system.

EXAMINE FACILITY RECORDS.

Examining records can provide insight into waste generation and removal patterns as well as material brought into the facility. The types of records that can provide useful information include:

• Purchasing records;

• Supply, equipment and maintenance records;

• Equipment service contracts;

• Repair invoices; and

• Waste hauling/recycling service records and contracts. Use Worksheet B (page 24) to learn more about your current contract.


ORGANIZE A FACILITY WALK-THROUGH.

A facility walk-through can spur simple yet effective waste reduction and recycling ideas. Green Team members will make careful observations about the operations and waste management systems currently in each area, noting:

• The layout and operations of various departments;

• The types and relative amounts of waste generated;

• Inefficiencies in operations that might result in excess waste;

• Existing waste and recycling equipment; and

• Current waste reduction and recycling efforts.

As part of the walk-through, consider performing a visual audit of each work area to observe waste-generating activities. Mark observations on Worksheet A (page 16).

Visual audits involve looking into trashcans and dumpsters and making estimates of the amount and types of waste generated. While not as thorough as a waste sort, visual audits are a good option when time is limited. Additional information can be obtained through interviews with supervisors and employees.

CONDUCT A WASTE AUDIT.

Invaluable information can be gained by examining the types of waste being disposed of and recycled through a waste audit, also known as a waste sort.

WASTE AUDIT SUPPLIES

Rubber gloves Clipboard, pens/markers

Several cardboard boxes Worksheet A

Scale First aid kit

Camera Plastic sheeting/drop cloth

Plastic trash bags Wear appropriate clothing such as long pants and shirts with long sleeves

Broom/shovel and dustpan Wear closed-toe shoes


A waste audit:

• Involves the physical collection, sorting and weighing of waste;

• Allows for examination of current waste reduction and recycling practices and to quantify their effectiveness;

• Establishes a baseline of data; and

• Identifies potential waste reduction and recycling options for further evaluation.

A waste audit can focus on all of the waste generated by a business or can target certain work areas.

It is important to conduct a waste audit when waste is representative of typical business activities. If waste generation varies significantly from one day to the next, consider sorting waste on more than one day.

Use Worksheet A (page 16) to obtain a complete assessment of the types and amounts of waste being generated.

ANALYZE THE RESULTS.

Once you complete the waste audit and have a better understanding of what waste is generated, you are ready to determine the best ways to reduce, reuse and recycle.

Remember to train staff on new waste management practices as well as track and evaluate the program.

TIPS FOR A SUCCESSFUL WASTE AUDIT

• Receive approval from property management.

• Work with janitorial staff to determine storage/sorting site.

• Schedule sort during a typical work day.

• Assign specific roles to team members

• Don’t “tip off” employees

• Don’t collect waste during a holiday period or other special event.


STEP 4: Identify waste reduction opportunities.Now that the Green Team has gathered information about the amounts and types of waste generated, the team can select appropriate waste reduction and recycling measures to implement. The elimination or reduction of waste requiring disposal can occur though:

• Source Reduction – avoiding generation of waste; and

• Reuse – the ability to use a material again in its original form.

There are many source reduction practices that can be implemented at work. Some activities might be able to be implemented by individuals directly while others would require the business to initiate the strategy.

Listed below are examples of ways to reduce waste.

• Don’t print a document unless absolutely necessary. Use emails, bulletin boards and staff meetings to make announcements rather than memos.

• Set printers and copiers to duplex print by default. This can cut paper costs by half.

• Make scratch pads out of single-sided paper.

• Use reusable inter-office envelopes. Your outgoing envelope will get reused on the return trip.

• Help reduce misprints by posting a diagram or instructions on the printer or copier on how to load letterhead and other special paper so that it will be printed correctly.

• Send computer printer and copier toner cartridges to the vendor for remanufacturing.

• Provide reusable flatware, plates and cups in dining areas instead of disposable paper and plastic items. Encourage employees to use their own mugs for beverages by offering financial discounts.

• Donate or sell excess items to non-profit organizations, schools and community groups. List or find reusable material at the free online directory – the Southern Waste Information Exchange at www.wastexchange.org.


• Reuse packing peanuts and bubble wrap. Drop-off sites for loose fillers can be found at www.loosefillpackaging.com.

• Significantly reduce the amount of unwanted mail you receive through the Direct Marketing Association’s Mail Preference Service at www.DMAchoice.org. Opt-out of receiving unwanted telephone books at www.yellowpagesoptout.com.

• Encourage suppliers to deliver products in reusable containers that they can take back. This practice reduces the need for disposal or recycling and may save suppliers money, possibly reducing your costs.

• Repair and reuse pallets, crates, boxes and buckets.

• Consider using direct deposit for payroll. This will save paper, time and postage.

• Rent equipment that you use infrequently.

• Consider composting. Composting greatly reduces the amount of waste sent to a landfill while creating a valuable product that will decrease fertilizer and pesticide use.

• Implement an environmentally preferred purchasing (EPP) policy – which may lead to waste reduction opportunities. Common types of EPP include buying in bulk, buying products that have minimal packaging and using suppliers/manufacturers take-back programs for items like inkjet and toner cartridges.

STEP 5: Design a recycling program and acquire equipment. After the Green Team has evaluated source reduction and reuse options, the next step is to set up a recycling program. Determine what can be recycled and if the recyclables can be picked up by a vendor or dropped off by a volunteer.

It is best to interview a number of service providers. In some cases, local governments provide access to recycling programs – either through the use of drop-off sites or collection services. Check with your county or city recycling coordinator to see what services may be offered. Every recycler differs slightly in the services provided and cost of collection. Some large businesses deal directly with single-commodity processors. This requires a greater level of effort, but can result in higher revenue for commodities. To find vendors, see the Green Resource Index at www.scdhec.gov/gri.

http://www.loosefillpackaging.com


EXAMPLES OF RECYCLING COLLECTION CONTAINERSPoint-of-Generation

(deskside) ContainersIntermediate

Recycling ContainersPoint-of-Collection

Containers

For depositing recyclable material where it is generated.

For consolidating material into fewer, more centrally located containers.

To consolidate all material for pickup at one outdoor location to be taken to recycling facility.

Contact local haulers/processors of recyclables to identify:

• Material accepted and/or volume requirements;• Service fees;• Collection schedules;• Equipment supplied; and• Potential revenue sharing options.

Many recycling service providers will visit facilities to help plan the logistics of a recycling program. Use Worksheet C (page 27) to for guidance on how to interview service providers.

EVALUATE AND SELECT PROGRAM OPTIONS.

Evaluation and program design (presented in the next section) are often conducted simultaneously so that cost estimates can be more accurate. In evaluating and selecting program options, businesses should estimate and analyze:

• The quantity and types of waste that are expected to be reduced;

• Required capital costs (material moving and storage equipment);

LOCATION. LOCATION. LOCATION.

Always place recycling containers next to trash cans. This reminds users that there is a choice and prevents a recycling container from turning into a trash can.

Work with your hauler to understand which types of collection containers are compatible with their collection vehicles.


• Required ongoing costs (any added labor, hauling costs, container rental costs as well as costs associated with training and outreach such as labor and printing, implementing and tracking program success);

• Estimated cost savings (avoided disposal costs); and

• Estimated revenues from the sale of commodities.

Next, meet with upper management and obtain implementation approval. Highlight the quantitative and qualitative benefits of the program and point out the goals and mission statement that the program aims to support.

Step 6: Launch the program.Now the Green Team is ready to launch the program. The following activities can help make it a success.

PROMOTE PROGRAM LAUNCH.

A kick-off event can be a great way to introduce employees to the program and generate enthusiasm as well as review program details. This can be a stand-alone event or held in conjunction with a related state or national environmental event (such as America Recycles Day – November 15 or Earth Day – April 22). Remind people about the program launch by:

• Creating posters, table tents and fact sheets as reminders of the program’s start date and how to participate; and

• Having top management send an email and/or make an announcement reminding employees that the program has begun.

Preparation is key.• Identify container locations.

• Select and purchase recycling containers including point-of-generation, intermediate and point-of-collection containers. See page 9 for examples.

• Design an internal collection and routing schedule.

• Purchase any required material handling equipment.

• Ensure storage space is adequate.

• Determine collection frequency based on expected volume.

• Establish contracts with service providers.

• Establish a monitoring system.

• Schedule program roll out after all needed equipment and containers have arrived.


DESIGN AND DEVELOP PROMOTIONAL DEVICES.

• Design program logos and slogans to place on posters, stickers and pens that will encourage colleagues to recycle.

• Order the promotional devices before the program launch date.

• Ensure senior management’s commitment to the program is incorporated in the launch.

ENSURE SYSTEMS AND PROCEDURES ARE IN PLACE.

Before launching the program, ensure all of the following elements are in place:

• Containers are situated according to the plan and workstation containers distributed;

• Any necessary signage is displayed on or nearby containers showing what material is accepted;

• Custodial services have a floor plan indicating container locations;

• Custodial services are trained regarding the program;

• A contract or service agreement has been established with the recycling service providers including price and schedule;

• A system is in place for the Green Team to monitor and record the success of the program as well as to provide feedback; and

• A method of sharing program results with all participants has been established.

Stay on track.• Develop training and outreach

ideas.

• Determine phase-in schedule for these activities.

• Solicit feedback from staff.

• Keep in contact with vendors.

• Track program results and report annually to county recycling coordinator.

• Solve issues as they arise.

• Keep upper management informed of program.

Work with custodial staff.

To make training sessions short and efficient – lasting no more than 10 minutes at the beginning of a shift – a detailed procedure sheet can be developed explaining what materials are recycled, how they are collected and where to place for pick-up.

Schedule a follow-up meeting a few months later to provide an opportunity to receive feedback. The feedback can be used as possible action items to improve recycling procedures.


DISTRIBUTE PERSONAL RECYCLING RECEPTACLES AND PLACE INTERMEDIATE CONTAINERS.

After training has taken place, ensure that deskside recycling containers are distributed to individuals to place at their workstations and in common areas as planned. If employees will be required to empty their own deskside containers, remind them of this during distribution. Let them know where the nearest intermediate containers are located.

STEP 7: Educate and promote.PLAN AND SCHEDULE TRAINING SESSIONS.

Training is critical to the program’s success. Employees will be made aware of the program, encouraged to take responsibility and foster pride in the company’s goals.

• Have each Green Team member directly involved in training to spread enthusiasm and sell the program.

• Develop a short presentation on how the program works. Initial sessions should be conducted just before the launch date. It should include descriptions and benefits of the source reduction, reuse and recycling opportunities as well as contact information.

• Work through senior management to ensure all new employees are informed about the waste reduction and recycling program and their expected role. This can be accomplished through new employee orientation.

DEVELOP AN ONGOING TRAINING AND OUTREACH PLAN.

Keeping the program dynamic can help motivate employees to continue their waste reduction and recycling activities. While it helps to have a consistent logo and/or slogan to foster program recognition, adding fresh posters and outreach messages over time helps ensure that the program does not stagnate. Develop ideas now and as the program matures implement them over time.

Survey staff to find out what they think of the recycling program. The results of the survey should highlight problematic areas from their perspective, allowing you to focus on improving specific parts of the program. Use Worksheet E (page 35) as an example survey.


Examples include:

• Highlight efforts of outstanding recyclers;

• Send regular email messages;

• Show a waste audit video (if one was made while conducting a waste audit);

• Boost employee participation with incentives such as:

• Award prizes to the divisions/floors with the highest participation or most material collected;

• Donate any revenue gained to a local charitable organization or social fund;

• Hold internal recognition events;

• Set an office or building-wide goal and provide rewards when it is met; and

• Track progress with a highly visible display.

RECOGNIZE PROGRAM SUCCESSES.Be sure that program successes are documented and is provided to upper management.

Include how the successes relate to corporate sustainability goals and cost savings to reinforce the importance of the program.


CONSIDER EXPANDING THE PROGRAM.Consider focusing on other sustainable practices such as maximizing energy and water efficiency.

Businesses pay for the amount of energy and water used, so they are controllable expenses. The following practices are recommended for use at your facility.

ENERGY-EFFICIENT ACTIONS

• Conduct a nighttime audit to find out what’s on after hours that shouldn’t be.

• Inspect insulation on all piping, ductwork and equipment for damage.

• Turn off lights when not in use or when natural daylight is sufficient.

• Activate sleep settings on all equipment so they automatically enter a low-powered sleep mode when inactive.

• Consolidate stand-alone office equipment to achieve a ratio of one device per 10 or more users. Typical cost savings can reach 30 to 40 percent for electricity, hardware, consumables (e.g., paper, ink, toner) and maintenance.

• Regularly change or clean HVAC filters.

• Adjust thermostats for seasonal changes.

• Make sure areas in front of vents are clear of furniture and paper.

• Keep external doors closed.

WATER CONSERVATION ACTIONS

• Irrigate during early morning or late evening hours when it’s cooler outside. Watering during a hot sunny day is wasteful because most of the water evaporates before the plants have time to absorb.

• Use plants and grasses that are native to South Carolina for landscaping.

• Put water consuming equipment on a preventative maintenance schedule.


• Install faucet aerators at sinks.

• Find and fix any leaks to prevent water loss.

IMPROVING AIR QUALITY

• Discourage vehicle idling, particularly in parking lots and loading areas.

• Consider using hybrid or alternative-fuel vehicles.

• Eliminate mold and mildew.

• Properly maintain heating, air conditioning and ventilation systems.

• Maintain a smoke-free facility.

STEP 8: Report your efforts.Be sure to keep track of waste management expenses and savings through avoided disposal costs as well as any revenue earned from the sale of recyclables. You can keep your own records or your recycler may do this for you.

South Carolina’s goal is to recycle at least 40 percent of its municipal solid waste by 2020. By reporting your recycling activities, your business can help the state reach its goal.

It’s smart business to report what and how much your company recycles. Smart Business offers a free, confidential and easy-to-use online reporting system called Re-TRAC Connect.

This online data management system allows businesses to enter, manage and report essential recycling data. To start using Re-TRAC Connect, register at https://connect.re-trac.com/register/scsmartbusiness.

https://connect.re-trac.com/register/scsmartbusiness

https://connect.re-trac.com/register/scsmartbusiness


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sort

mul

tiplie

r

____

____

____

____

____

net m

ater

ial

type

wei

ght

÷__

____

____

____

____

__

sort

mul

tiplie

r X

____

____

____

____

____

num

ber o

f wor

king

day

s pe

r yea

r=

____

____

____

____

____

annu

al w

eigh

t of m

ater

ial


AU

DIT

SPE

CIFI

CS

Dat

e of

Aud

it:D

epar

tmen

t(s):

Sour

ce o

f Sam

ple:

Sam

ple

Col

lect

ed (s

peci

fy w

eigh

t):

q A

ll W

aste

q

Rep

rese

ntat

ive

Sam

ple

POU

ND

S

Tota

l Wei

ght o

f Was

te G

ener

ated

on

Aud

it D

ate:

POU

ND

S

Team

Mem

bers

Con

duct

ing

the

Aud

it:

MAT

ERIA

LCO

LUM

N A

Net

Wei

ght

COLU

MN

BPe

rcen

t of T

otal

Sam

ple

Wei

ght

(All

Mat

eria

l Typ

es)

COLU

MN

CW

eigh

t of M

ater

ial T

ype

Gen

erat

ed A

nnua

lly

PAPE

R

Add

ing

mac

hine

tape

Car

dboa

rd

Enve

lope

s (c

an in

clud

e w

indo

ws)

Form

-feed

pap

er


Glo

ssy

pape

r

Gre

etin

g ca

rds

Lega

l pad

s/Po

st-its

Mag

azin

es

New

spap

er a

nd in

serts

Pape

rboa

rd (e

.g.,

cere

al b

oxes

)

Rece

ipts

Tele

phon

e bo

oks

Whi

te/c

olor

ed p

aper

Oth

er/m

ixed

pap

er

PLA

STIC

PLA

STIC

BO

TTLE

S

#1 P

ET

#2 H

DPE

#3 V

inyl

Oth

er/m

ixed

pla

stic

bottl

es

PLA

STIC

FILM

#2 H

DPE

#4 L

DPE

Oth

er/m

ixed

pla

stic


MAT

ERIA

LCO

LUM

N A

Net

Wei

ght

COLU

MN

BPe

rcen

t of T

otal

Sam

ple

Wei

ght

(All

Mat

eria

l Typ

es)

COLU

MN

CW

eigh

t of M

ater

ial T

ype

Gen

erat

ed A

nnua

lly

MET

AL

Alu

min

um c

ans

Alu

min

um fo

il

Stee

l can

s

Oth

er fe

rrous

met

als

Oth

er/m

ixed

met

al

GLA

SSBr

own

Cle

ar

Gre

en

Oth

er/m

ixed

gla

ss

BAN

NED

ITEM

SLe

ad-a

cid

batte

ries

Tire

s

Use

d m

otor

oil

App

lianc

es

ORG

AN

ICS

Coo

king

oil

Food

scr

aps

Yard

trim

min

gs (e

.g.,

gras

s cl

ippi

ngs,

le

aves

, tre

e lim

bs)


MAT

ERIA

LCO

LUM

N A

Net

Wei

ght

COLU

MN

BPe

rcen

t of T

otal

Sam

ple

Wei

ght

(All

Mat

eria

l Typ

es)

COLU

MN

CW

eigh

t of M

ater

ial T

ype

Gen

erat

ed A

nnua

lly

MIS

CELL

AN

EOU

S

Ant

ifree

ze

Car

pet

Che

mic

als

Con

struc

tion

and

dem

oliti

on d

ebris

Elec

troni

cs

Fluo

resc

ent b

ulbs

Furn

iture

and

cab

inet

s

Mat

tress

es

Pain

t

Palle

ts

Rech

arge

able

bat

terie

s

Supe

r sac

ks

Text

iles

Tone

r car

tridg

es

Use

d oi

l filte

rs


MAT

ERIA

LCO

LUM

N A

Net

Wei

ght

COLU

MN

BPe

rcen

t of T

otal

Sam

ple

Wei

ght

(All

Mat

eria

l Typ

es)

COLU

MN

CW

eigh

t of M

ater

ial T

ype

Gen

erat

ed A

nnua

lly

ITEM

S N

OT

LIST

ED


WO

RKSH

EET

B: R

ecor

ds R

evie

w –

Cur

rent

Was

te M

anag

emen

t Cos

tsU

se th

is w

orks

heet

to r

ecor

d in

form

atio

n ab

out h

ow s

olid

was

te is

rem

oved

from

you

r fa

cilit

y an

d to

hel

p es

timat

e th

e to

tal

annu

al c

ost o

f was

te m

anag

emen

t ser

vice

s. C

ompa

ny re

cord

s (e

.g.,

haul

ing

cont

ract

s, m

aint

enan

ce, o

pera

ting

logs

, inv

oice

s, w

aste

rem

oval

re

cord

s) w

ill b

e th

e pr

imar

y so

urce

s of

info

rmat

ion

need

ed to

com

plet

e th

is in

form

atio

n. M

aint

enan

ce s

taff

also

may

be

able

to p

rovi

de in

form

atio

n.

Was

te re

mov

al c

osts

can

be c

harg

ed v

ia a

flat

fee

or a

per

-pul

l cha

rge

that

is le

vied

eac

h tim

e a

cont

aine

r is

haul

ed o

r em

ptie

d. T

here

also

can

be

cont

aine

r ren

tal a

nd m

aint

enan

ce fe

es (c

harg

ed m

onth

ly, q

uarte

rly o

r ann

ually

). In

add

ition

, som

e ha

uler

s ch

arge

a d

ispos

al fe

e ba

sed

on th

e w

eigh

t of

tras

h. T

his

wor

kshe

et is

des

igne

d to

cap

ture

all

of th

ose

costs

. If w

aste

rem

oval

pra

ctic

es v

ary

signi

fican

tly a

mon

g bu

ildin

gs o

r if d

iffer

ent w

aste

co

ntra

ctor

s ar

e us

ed, m

ake

copi

es a

nd re

cord

the

info

rmat

ion

sepa

rate

ly fo

r eac

h bu

ildin

g or

ser

vice

pro

vide

r.

FACI

LITY

INFO

RMAT

ION

Build

ing:

Dep

artm

ent:

Nam

e of

Con

tact

:

Tele

phon

e N

umbe

r:Em

ail:

WA

STE

HA

ULI

NG

AN

D D

ISPO

SAL

COST

SPA

RT A

: Hau

ler

Cont

act I

nfor

mat

ion

Nam

e of

Hau

ler:

Con

tact

:

Tele

phon

e N

umbe

r:Em

ail:

Con

tract

Exp

ires:

PART

B: C

onta

iner

s an

d Re

mov

al S

ched

ule

cont

aine

rTY

PE

(dum

pste

r/ro

ll-off,

com

pact

or)

SIZE

FREQ

UEN

CY O

F CO

LLEC

TIO

N

(num

ber p

er d

ay/w

eek/

mon

th)

DAY(

S) O

F W

EEK

CO

LLEC

TED

(o

r upo

n re

ques

t)

1 2


3 4 5PA

RT C

: Was

te M

anag

emen

t Cha

rge:

(if c

harg

ed a

s fla

t fee

or p

art o

f ren

t)

$___

____

____

____

____

_

was

te re

mov

al fe

eX

____

____

____

____

____

num

ber o

f tim

es p

er y

ear

=$_

____

____

____

____

___

annu

al w

aste

man

agem

ent c

harg

e

PART

D: W

aste

Man

agem

ent C

harg

e by

Wei

ght o

r Vo

lum

e: In

dica

te th

e to

tal a

nd/o

r per

-cont

aine

r per

-uni

t was

te h

aulin

g fe

e if

you

are

char

ged

a fe

e by

wei

ght a

nd v

olum

e.

cont

aine

rPE

R-U

NIT

TRA

SH

HA

ULI

NG

FEE

XU

NIT

OF

WEI

GH

T O

R V

OLU

ME

XA

NN

UA

L U

NIT

S=

TOTA

L CH

ARG

E

1X

X=

$

2X

X=

$

3X

X=

$

4X

X=

$

5X

X=

$

PART

E: W

aste

Rem

oval

Cha

rge:

If c

harg

ed p

er-p

ull,

indi

cate

the

tota

l and

/or p

er-co

ntai

ner p

ull f

ee.

cont

aine

rPE

R-PU

LL F

EEX

NU

MBE

R O

F PU

LLS

PER

YEA

R=

TOTA

L A

NN

UA

L PU

LL F

EES

1X

=$

2X

=$

3X

=$

4X

=$

5X

=$


PART

F: C

onta

iner

Ren

tal a

nd/o

r M

aint

enan

ce F

ees:

Indi

cate

the

per-c

onta

iner

and

/or t

otal

con

tain

er re

ntal

/mai

nten

ance

fees

per

yea

r.

cont

aine

rM

ON

THLY

OR

QU

ART

ERLY

REN

TAL

MA

INTE

NA

NCE

FEE

XA

NN

UA

LIZA

TIO

N M

ULT

IPLI

ER

(12

if m

onth

ly fe

e or

4 if

qua

rterly

fee)

=TO

TAL

AN

NU

AL

MA

INTE

NA

NCE

RE

NTA

L FE

ES

1X

=$

2X

=$

3X

=$

4X

=$

5X

=$

TOTA

L A

NN

UA

L FE

ESX

=$

PART

G: W

aste

Dis

posa

l Fee

: (if

char

ged

sepa

rate

ly fo

r disp

osal

)

$___

____

____

____

____

_

char

ge p

er to

n (o

r cub

ic y

ards

– C

Y)X

____

____

____

____

____

tons

(of C

Y) p

er y

ear

=$_

____

____

____

____

___

tota

l ann

ual d

ispos

al fe

e

PART

H: T

otal

Was

te M

anag

emen

t Cos

ts P

er Y

ear

Sum

of A

pplic

able

Ann

ual C

harg

es a

nd F

ee)s

(Par

ts C

thro

ugh

G):

$

Qui

ck-R

efer

ence

Mea

sure

men

t Cha

rt

Wei

ght:

1 To

n =

2,00

0 Po

unds

Volu

me:

Com

mon

Con

tain

er S

izes

- 4,

6, 8

, 20,

30,

40

Cub

ic Y

ard

Che

ck w

ith y

our v

endo

r to

verif

y w

hat s

ize

cont

aine

r you

hav

e.


WO

RKSH

EET

C: In

terv

iew

ing

Recy

clin

g Se

rvic

e Pr

ovid

ers

Whe

n lo

okin

g in

to s

tarti

ng o

r im

prov

ing

a re

cycl

ing

prog

ram

, it i

s im

porta

nt to

rese

arch

ser

vice

s pr

ovid

ed b

y di

ffere

nt re

cycl

ers.

Thi

s w

orks

heet

pr

ovid

es a

form

at fo

r org

aniz

ing

info

rmat

ion

colle

cted

whi

le y

ou a

re re

sear

chin

g op

tions

. Also

, rem

embe

r tha

t you

may

be

able

to n

egot

iate

with

the

serv

ice

prov

ider

s, p

artic

ular

ly in

situ

atio

ns w

here

sev

eral

ser

vice

pro

vide

rs o

pera

te in

the

area

.

It is

impo

rtant

to e

nsur

e th

at s

tora

ge/c

olle

ctio

n co

ntai

ners

will

fit i

n ar

eas

avai

labl

e an

d w

ill p

rovi

de a

mpl

e ro

om fo

r loa

ding

/unl

oadi

ng. M

ost h

aule

rs

that

col

lect

recy

clab

les

also

col

lect

tras

h –

and

do s

o un

der t

he s

ame

cont

ract

– s

o yo

u w

ill li

kely

be

aski

ng a

bout

bot

h re

cycl

able

s an

d tra

sh c

olle

ctio

n se

rvic

es. I

f you

r bus

ines

s re

quire

s a

com

pact

or, b

e su

re to

let p

oten

tial v

endo

rs k

now

.

In a

dditi

on to

inte

rvie

win

g po

tent

ial h

aule

rs fo

r rec

ycle

d m

ater

ials,

it is

impo

rtant

to u

nder

stand

you

r cur

rent

was

te h

aulin

g co

ntra

cts,

abi

lity

to re

duce

w

aste

con

tain

er s

izes

/num

ber o

f pul

ls an

d le

ngth

of c

ontra

ct. I

n ge

nera

l, it

is re

com

men

ded

that

a w

ritte

n co

ntra

ct b

e de

velo

ped

inste

ad o

f a v

erba

l ag

reem

ent.

SERV

ICES

RECY

CLER

#1

RECY

CLER

#2

RECY

CLER

#3

NA

MES

Mat

eria

ls co

llect

ed in

clud

e:•

PAPE

R G

RAD

E;•

MET

AL;

• PL

AST

IC; a

nd•

OTH

ER M

ATER

IAL.

Is th

ere

a m

inim

um V

OLU

ME

or

WEI

GH

T RE

QU

IREM

ENT

for c

olle

ctio

n?

Is th

ere

a FR

EQU

ENC

Y O

F C

OLL

ECTI

ON

SC

HED

ULE

or a

re

ON

-CA

LL S

ERVI

CES

pro

vide

d?

Wha

t are

the

FEES

CH

ARG

ED fo

r co

llect

ion

of re

cycl

ing

and

was

te

cont

aine

rs?


SERV

ICES

RECY

CLER

#1

RECY

CLER

#2

RECY

CLER

#3

NA

MES

Wha

t is

the

FEE

FOR

MAT

ERIA

L PR

OC

ESSI

NG

or d

ispos

al?

Wha

t are

the

PRIC

ES P

AID

for

mat

eria

ls? (I

f app

licab

le, i

ndic

ate

mat

eria

l typ

es, h

ow th

ey a

re s

orte

d an

d w

heth

er lo

ose/

bale

d an

d as

soci

ated

re

venu

es p

er to

n.)

Mus

t rec

ycla

bles

be

SEPA

RATE

D o

r can

th

ey b

e M

IXED

/CO

MM

ING

LED

?

Wha

t are

the

CO

NTA

INER

SIZ

ES A

ND

TY

PES

AVA

ILABL

E? (A

re in

door

and

/or

outd

oor c

onta

iner

s pr

ovid

ed?)

Wha

t are

the

CO

NTA

INER

REN

TAL

AN

D/O

R M

AIN

TEN

AN

CE

FEES

? (D

o th

ey d

iffer

for t

rash

and

recy

clab

les?

)

Are

MO

NTH

LY R

EPO

RTS

prov

ided

sh

owin

g th

e to

nnag

es o

r cub

ic y

ards

re

cycl

ed a

nd d

ispos

ed o

f?

Is a

BA

LER

PRO

VID

ED f

or c

orru

gate

d ca

rdbo

ard

or o

ther

mat

eria

ls?

Is a

FEE

C

HA

RGED

for

pro

vidi

ng o

ne?

Is T

RAIN

ING

PRO

VID

ED?

Is a

FEE

C

HA

RGED

for

thi

s se

rvic

e?


SERV

ICES

RECY

CLER

#1

RECY

CLER

#2

RECY

CLER

#3

NA

MES

Wha

t is

the

FEE

FOR

MAT

ERIA

L PR

OC

ESSI

NG

or d

ispos

al?

Wha

t are

the

PRIC

ES P

AID

for

mat

eria

ls? (I

f app

licab

le, i

ndic

ate

mat

eria

l typ

es, h

ow th

ey a

re s

orte

d an

d w

heth

er lo

ose/

bale

d an

d as

soci

ated

re

venu

es p

er to

n.)

Mus

t rec

ycla

bles

be

SEPA

RATE

D o

r can

th

ey b

e M

IXED

/CO

MM

ING

LED

?

Wha

t are

the

CO

NTA

INER

SIZ

ES A

ND

TY

PES

AVA

ILABL

E? (A

re in

door

and

/or

outd

oor c

onta

iner

s pr

ovid

ed?)

Wha

t are

the

CO

NTA

INER

REN

TAL

AN

D/O

R M

AIN

TEN

AN

CE

FEES

? (D

o th

ey d

iffer

for t

rash

and

recy

clab

les?

)

Are

MO

NTH

LY R

EPO

RTS

prov

ided

sh

owin

g th

e to

nnag

es o

r cub

ic y

ards

re

cycl

ed a

nd d

ispos

ed o

f?

Is a

BA

LER

PRO

VID

ED f

or c

orru

gate

d ca

rdbo

ard

or o

ther

mat

eria

ls?

Is a

FEE

C

HA

RGED

for

pro

vidi

ng o

ne?

Is T

RAIN

ING

PRO

VID

ED?

Is a

FEE

C

HA

RGED

for

thi

s se

rvic

e?

Is h

elp

PRO

VID

ED T

O D

ESIG

N a

re

cycl

ing

prog

ram

and

/or

cond

uct

a w

alk-

thro

ugh

of t

he f

acili

ty?

Is a

FEE

C

HA

RGED

for

thi

s se

rvic

e?

Wha

t ab

ility

/exp

erie

nce

is a

vaila

ble

in

prov

idin

g ED

UC

ATI

ON

AL

MA

TERI

ALS

? W

hat

is t

he C

OST

of

this

mat

eria

l?

Can

CO

NTA

INER

SIZ

ES b

e “c

hang

ed

out”

dur

ing

the

cont

ract

? Is

a F

EE

CH

ARG

ED f

or d

oing

so?

HO

W M

AN

Y YE

ARS

has

thi

s co

mpa

ny b

een

in b

usin

ess?

REFE

REN

CES


WO

RKSH

EET

D: C

alcu

latin

g A

void

ed D

ispo

sal C

osts

&

Net

Cos

ts o

f a R

ecyc

ling

Prog

ram

By im

plem

entin

g a

was

te re

duct

ion

or re

cycl

ing

prog

ram

, a c

ompa

ny c

an p

oten

tially

real

ize

savi

ngs

and/

or re

venu

e du

e to

:

• Re

duce

d tr

ash

colle

ctio

n an

d di

spos

al c

osts

;

• Re

duce

d pu

rcha

sing

cos

ts fo

r m

ater

ials

that

are

no

long

er n

eede

d (e

.g.,

disp

osab

le c

ups,

pla

tes,

new

tone

r car

tridg

es);

and

• Re

venu

es fr

om th

e sa

le o

f rec

ycla

bles

.

Ther

e is

a co

st fo

r im

plem

entin

g w

aste

redu

ctio

n an

d re

cycl

ing

prog

ram

s. R

ecyc

ling

is a

serv

ice

and

colle

ctor

s ar

e pa

id to

pro

vide

this

serv

ice.

Muc

h of

the

info

rmat

ion

need

ed to

com

plet

e th

is fo

rm is

der

ived

from

Wor

kshe

ets

A, B

and

C a

s w

ell a

s fro

m p

urch

asin

g re

cord

s an

d ha

uler

repo

rts.

You

may

wish

to fi

ll ou

t a s

epar

ate

wor

kshe

et fo

r eac

h m

ater

ial t

ype

or c

ateg

ory

of m

ater

ials

bein

g ta

rget

ed fo

r rec

yclin

g or

sou

rce

redu

ctio

n if

you

are

tryin

g to

com

pare

the

cost

diffe

renc

es b

etw

een

pote

ntia

l pro

gram

s. O

ther

wise

, com

bine

mat

eria

l on

one

wor

kshe

et.

Beca

use

it is

near

ly im

poss

ible

to h

ave

100

perc

ent d

iver

sion

due

to c

onta

min

atio

n an

d em

ploy

ee p

artic

ipat

ion,

the

calc

ulat

ions

esti

mat

ing

the

amou

nt o

f was

te to

be

dive

rted

use

a co

nser

vativ

e as

sum

ptio

n th

at 7

0 pe

rcen

t of t

he ta

rget

ed m

ater

ial w

ill b

e re

cycl

ed/s

ourc

e re

duce

d.

The

wor

kshe

et is

arra

nged

as

follo

ws:

• PA

RT 1

: Est

imat

ing

Pote

ntia

l Red

uctio

n in

Gar

bage

Col

lect

ion/

Dis

posa

l Cos

ts;

• PA

RT 2

: Est

imat

ing

Redu

ced

Purc

hasi

ng C

osts

and

Pot

entia

l Rev

enue

s;

• PA

RT 3

: Est

imat

ing

Recy

clin

g an

d W

aste

Red

uctio

n Pr

ogra

m C

osts

; and

• PA

RT 4

: Est

imat

ing

Net

Cos

ts (S

avin

gs).


PART

1: E

stim

atin

g Po

tent

ial R

educ

tion

in G

arba

ge C

olle

ctio

n/D

ispo

sal C

osts

(Ref

er to

Wor

kshe

et C

, “C

ondu

ctin

g a

Was

te A

udit,

” fo

r thi

s in

form

atio

n.)

A.

BY V

OLU

ME:

Use

this

form

ula

if yo

u pe

rform

ed a

visu

al a

udit

of th

e w

aste

stre

am o

r if y

ou c

alcu

late

d vo

lum

es d

urin

g a

was

te a

udit.

____

____

____

____

____

perc

ent o

f was

te s

tream

co

mpr

ised

of ta

rget

mat

eria

lX

____

____

____

____

____

tota

l cub

ic y

ards

(CY)

di

spos

ed o

f ann

ually

=__

____

____

____

____

__

CY

targ

eted

for d

iver

sion

____

____

____

____

____

CY

targ

eted

for d

iver

sion

X.7

0=

____

____

____

____

____

CY

expe

cted

for d

iver

sion

____

____

____

____

____

CY

expe

cted

for d

iver

sion

÷__

____

____

____

____

__

CY

tota

l vol

ume

of d

ispos

ed w

aste

=__

____

____

____

____

__%

perc

ent o

f was

te s

tream

ex

pect

ed to

be

dive

rted

B.

BY W

EIG

HT:

Use

this

form

ula

if yo

u ca

lcul

ated

wei

ght i

n th

e w

aste

sor

t and

if y

our h

aule

r will

pro

vide

disp

osal

wei

ghts

for y

our d

umps

ter(s

).

____

____

____

____

____

poun

ds o

f tar

gete

d m

ater

ial

disp

osed

of p

er y

ear

X.7

0=

____

____

____

____

____

poun

ds e

xpec

ted

for d

iver

sion

per y

ear

____

____

____

____

____

poun

ds e

xpec

ted

for d

iver

sion

per y

ear

÷__

____

____

____

____

__

tota

l wei

ght o

f was

te d

ispos

ed o

f (fro

m

haul

er) p

er y

ear

=__

____

____

____

____

__%

tota

l exp

ecte

d

annu

al d

iver

sion

rate

C.

ESTI

MAT

ED T

OTA

L A

NN

UA

L CO

STS

SAV

ED O

N W

AST

E CO

LLEC

TIO

N/D

ISPO

SAL:

Bus

ines

ses

are

ofte

n ab

le to

sav

e m

oney

by

redu

cing

the

num

ber o

f tim

es p

er w

eek

the

dum

pste

r(s) a

re e

mpt

ied,

redu

cing

the

size

or n

umbe

r of d

umps

ters

and

/or b

y re

duci

ng d

ispos

al fe

es. A

sk y

our w

aste

hau

ler i

f disp

osal

cos

ts ca

n be

redu

ced

if yo

ur b

usin

ess

reac

hes

its e

xpec

ted

dive

rsio

n. Id

entif

y po

tent

ial c

ost s

avin

gs b

y ca

tego

ry. T

o de

velo

p a

roug

h es

timat

e of

pot

entia

l cos

t sav

ings

, us

e th

e fo

llow

ing

calc

ulat

ion.

____

____

____

____

____

annu

al w

aste

man

agem

ent c

osts

for d

ispos

ed o

f w

aste

(see

Wor

kshe

et B

)÷

____

____

____

____

____

%

expe

cted

div

ersio

n ra

te

=__

____

____

____

____

__

pote

ntia

l ann

ual c

ost s

avin

gs

NO

TE: P

oten

tial a

nnua

l cos

t sav

ings

esti

mat

ed u

sing

the

form

ula

abov

e w

ill li

kely

ove

rsta

te c

ost s

avin

gs s

omew

hat.

Spea

king

with

you

r hau

ler a

bout

you

r opt

ions

will

pr

ovid

e yo

u w

ith th

e m

ost a

ccur

ate

estim

ate.

Red

ucin

g th

e nu

mbe

r of p

ulls/

times

per

wee

k th

e du

mps

ter(s

) is/

are

empt

ied

will

yie

ld a

mor

e sig

nific

ant c

ost s

avin

gs th

an

simpl

y re

duci

ng th

e siz

e of

you

r con

tain

ers.

Be

min

dful

, how

ever

, tha

t it i

s im

porta

nt to

ens

ure:

was

te is

col

lect

ed a

s of

ten

as n

eces

sary

to a

void

odo

r and

vec

tors

; and

th

at w

aste

col

lect

ion

cont

aine

rs a

nd p

ull s

ched

ule

acco

mm

odat

e a

busin

ess’s

pea

k tim

es o

f ope

ratio

n.


PART

2: E

stim

atin

g Re

duce

d Pu

rcha

sing

Cos

ts a

nd P

oten

tial R

even

ues

Was

te re

duct

ion

and

recy

clin

g pr

ogra

ms

can

resu

lt in

redu

ced

costs

. In

addi

tion,

you

may

be

able

to e

arn

reve

nue

from

the

sale

of r

ecyc

labl

es. T

his

part

of th

e w

orks

heet

he

lps

to e

stim

ate

redu

ced

purc

hasin

g co

sts a

nd p

oten

tial r

even

ue a

ssoc

iate

d w

ith y

our p

rogr

am.

• AV

OID

ED P

URC

HA

SIN

G C

OST

S: In

som

e ca

ses,

pur

chas

ing

costs

can

be

avoi

ded

due

to w

aste

min

imiz

atio

n ef

forts

bei

ng im

plem

ente

d. F

or e

xam

ple,

sw

itchi

ng

to re

usab

le p

late

s, c

offe

e cu

ps o

r ute

nsils

can

mea

n th

at fe

wer

disp

osab

le it

ems

are

purc

hase

d in

the

first

plac

e. R

efilli

ng to

ner c

artri

dges

can

be

less

cos

tly th

an

purc

hasin

g ne

w o

nes

and

impl

emen

ting

a do

uble

-side

d pr

int p

olic

y ca

n re

duce

the

amou

nt o

f pap

er p

urch

ased

.

• RE

VEN

UE

SHA

RES:

Som

e re

cycl

ers

may

pay

for c

erta

in re

cove

red

mat

eria

ls. A

sk p

oten

tial s

ervi

ce p

rovi

ders

abo

ut e

arni

ng re

venu

e an

d es

timat

e th

e re

venu

e ea

rned

per

mat

eria

l typ

e. W

orks

heet

E p

rovi

des

a fo

rm to

use

for i

nter

view

ing

recy

cler

s an

d re

cord

ing

such

info

rmat

ion.

• SU

MM

ARY

OF

COST

SAV

ING

S/RE

VEN

UES

BY

TARG

ETED

MAT

ERIA

L TY

PES:

Fill

in th

e in

form

atio

n in

the

tabl

e be

low

for e

ach

mat

eria

l typ

e ta

rget

ed,

then

add

toge

ther

the

estim

ated

ann

ual c

ost s

avin

gs a

nd re

venu

e fo

r all

mat

eria

l typ

es to

find

the

tota

l esti

mat

ed c

ost s

avin

gs p

lus

reve

nues

.

WA

STE

RE

DU

CTIO

N

OR

RECY

CLIN

G

ACT

IVIT

Y

WA

STE

M

ATER

IAL

BEIN

G

RED

UCE

D

AM

OU

NT

OF

WA

STE

RED

UCE

D

PER

YEA

R

AN

NU

AL

W

AST

E

REM

OVA

L CO

ST

AVO

IDED

(i)

AN

NU

AL

RED

UCT

ION

IN

PURC

HA

SIN

G

COST

S(ii

)

ESTI

MAT

ED

AN

NU

AL

REV

ENU

ES F

ROM

M

ATER

IAL

(iii)

ESTI

MAT

ED

AN

NU

AL

COST

SA

VIN

GS

&

REV

ENU

E(i+

ii+iii

)EX

AM

PLE:

Rep

lace

pa

per

plat

es w

ith

dish

es in

the

ca

fete

ria.

Pape

r pl

ates

5 C

Y pe

r w

eek;

260

C

Y pe

r ye

ar

Ave

rage

of

$3

per

CY,

or

$7

80 p

er y

ear

$75

per

wee

k;

$3,9

00 p

er y

ear

$0.0

0$4

,680

TOTA

L ES

TIM

ATE

D

CO

ST S

AV

ING

S &

R

EVEN

UES


PART

3: E

stim

atin

g Re

cycl

ing

and

Was

te R

educ

tion

Prog

ram

Cos

ts

Mos

t rec

yclin

g se

rvic

es a

re p

rovi

ded

at a

cos

t to

the

busin

ess.

The

refo

re, t

hese

cos

ts al

so s

houl

d be

esti

mat

ed to

hel

p de

velo

p a

real

istic

exp

ecta

tion

of n

et c

osts

of th

e pr

ogra

m.

Belo

w, i

dent

ify a

nd re

cord

esti

mat

ed a

nnua

l cos

ts as

soci

ated

with

the

prog

ram

. Alth

ough

ther

e is

a lin

e fo

r add

ition

al la

bor,

in m

any

case

s bu

sines

ses

are

able

to

impl

emen

t a p

rogr

am w

ith n

o ad

ditio

nal l

abor

cos

ts.

A.

Estim

ated

Ann

ual C

osts

of t

he R

ecyc

ling

Prog

ram

Add

ition

al la

bor

$

Add

ition

al E

nerg

y Re

quire

men

ts$

Add

ition

al E

stim

ated

Col

lect

ion

Serv

ice

$

Add

ition

al E

stim

ated

Con

tain

er R

enta

l/M

aint

enan

ce$

Add

ition

al S

pace

Req

uire

d$

Educ

atio

n/Pr

omot

ion

$

Reco

rdke

epin

g$

Equi

pmen

t Sup

plie

s (e

.g.,

bale

r wire

, if r

equi

red)

$

Equi

pmen

t Mai

nten

ance

(if r

equi

red)

$

Oth

er$

Oth

er$

B.

Recy

clin

g St

art-

up C

osts

(am

ortiz

ed a

nnua

lly)

Con

tain

ers

$


Equi

pmen

t (e.

g., b

aler

s, c

ompa

ctor

s, if

requ

ired)

$

Sign

age

$

Oth

er$

Oth

er$

C.

Estim

ated

Cos

ts o

f Was

te R

educ

tion

Act

iviti

es

Equi

pmen

t$

Requ

ired

Mat

eria

ls/G

oods

$

Add

ition

al E

lect

ricity

$

Add

ition

al W

ater

$

Add

ition

al L

abor

$

Oth

er$

Oth

er$

D.

Sum

of A

ll A

nnua

l Cos

ts (P

art 3

A, B

and

C):

$

PART

4: E

stim

atin

g N

et C

osts

(Sav

ings

)

Estim

ate

tota

l net

pro

gram

cos

ts (s

avin

gs) b

y th

e fo

llow

ing:

$___

____

____

____

____

_

tota

l esti

mat

ed

cost

savi

ngs/

reve

nues

(Par

t 2, C

)––

$___

____

____

____

____

_

tota

l pro

gram

cos

ts

(Par

t 3, D

)=

$___

____

____

____

____

_

estim

ated

ne

t sav

ings


WORKSHEET E: Recycling Awareness Survey1. Rate your knowledge level of the current recycling program in place.

q There’s a recycling program?q I know we have a program in place. q I have an average amount of knowledge. q I am confident in my knowledge on the program. q I educate others on the program.

2. How often do you recycle? q I refuse to recycle. q I don’t go out of my way to recycle but will if in proximity of a container. q I recycle if I have the opportunity.q I will go out of my way to make sure I recycle. q I recycle everything.

3. Check the following streams that you know are available in the current recycling program. q Electronics q Glass q Hazard Medicalq Metal q Organics q Paperq Plastic q Other q Waste Mixed/Commingled Cans & Bottles

4. Check all of the locations where you know there are currently recycling containers available. q Exits q Exterior of building q Hallwaysq Lobby/Front Entrance q Lunchrooms q Washrooms q Other

5. Are there any ways to improve the current recycling program?q Add more recycling stations.q Increase advertisement of the program.q Offer more education on the program.q Other (please specify).

________________________________________________________________________

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Notes________________________________________________________________

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This program offers free, confidential, non-regulatory services including:• Site visits to assess reuse, waste reduction and recycling

opportunities;• Technical assistance including telephone consultations

and best practices;• Contacts for potential markets, service providers and

beneficial reuse;• Workshops, webinars and an electronic

newsletter; and• A state recognition program.

Call 1-800-768-7348, email [email protected] or visit www.scdhec.gov/smartbusiness for more information.

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