saving money and solving real world business problems with novell's technology december 10th,...
TRANSCRIPT
Saving Money and Solving Real World Business Problems with Novell's Technology
December 10th, 2008 Computer Integrated Services Company of New York, LLC
CIS• Northeast Partner of the Year, 2004, 2005, 2006• National Presidents Partner Award, 2007• National Service Excellence Award, 2006• Identity Partner for the Americas, 2005
Happy Birthday!The Novell Microsoft Alliance Is Two Years Old and Yielding Increased Benefits Daily
Big Cost Savings/Interoperability
Total Microsoft Investment in SUSE Linux Certificates: $340 Million!
Hyper-V Windows 2008 Host/Suse Linux as a Guest Operating System
Sumitomo Mitsui Banking Corp(SMBC)
Purchase of MS/Linux Certificates saved 40% per year for 3 years!
Great support during transition for both Suse and Red Hat
Includes support as well as patches and fixes
What’s the catch?
HOW NOVELL AND MICROSOFT HAVE HELPED SMBC SAVE BIG
Recent Wins / ISM Space
Metropolitan Jewish Health Care
DKNY
ANSI
Time Warner Cable
Metropolitan Jewish Healthcare
• Brooklyn based organization specializing in eldercare
Early adopter of Novell IDM Technologies (NDS for NT)
Running Windows NT beyond end of life without support
Extremely Limited Outage Window
Metropolitan Jewish Healthcare (cont’d)
Created a Sandbox in the CIS datacenter
Exported and imported eDirectory
Imaged (P2V) domain controllers and sample clients
Rehearsed and rolled back process to move to IDM until a step-by-step project plan could be delivered
Executed migration project over 10 days with only a scheduled 2 hour weekend evening service disruption
Positioned for future strategic IDM projects
Donna Karan New York (DKNY)
Apparel design and Manufacturing
Primary Technologies in Use Lotus Notes for email
NetWare® for file sharing and printing
Active Directory to login to the desktop and Citrix
AS400 for the sales application
Challenges Separate passwords for each system – many help desk calls
Users challenged to authenticate separately to each system
Donna Karan New York (cont’d)
Novell Identity Manager
Synchronizes password changes across connected systems
Password Self-Service integrated with Windows Logon
Novell Secure Login
Extends workstation logon to include other systems
At the end of the day, users have a much simplified experience, fewer Help desk calls, and much easier day to day operations
American National Standards Institute (ANSI)
A Not-for-Profit 503(c) facilitating the standards that allow technologies and businesses to interoperate, and, the US face to world-wide standards organizations such as ISO
ANSI is
90 Employees
Hundreds of member organizations
Tens of thousands of organization and individual members
Technologies
A commercial non-profit membership management application
Microsoft Dynamics
Members collaborate using Microsoft SharePoint
Employees need to contact members via Microsoft Exchange
American National Standards Institute (cont’d)
Challenge New public facing member self-service module to the
membership database
Keep passwords in sync between the membership database and SharePoint
Move administration of committee participations (SharePoint groups) to the membership department
American National Standards Institute (cont’d)
Novell Identity Manager Created an Identity Vault on Windows servers
LDAP Server supports new web based interface
Synchronizes member companies, company contacts and individual members as well as committee participations from IMIS
Synchronizes with two separate Active Directory domains;external for SharePoint, internal for Exchange
Populates Microsoft Dynamics staging table to facilitate billing
Provisions and de-provisions employees out of Microsoft Dynamics
Provisions employees to IMIS
Synchronizes passwords between all systems
Time Warner Cable of NY
• Delivers digital cable television, high speed internet and telephony services in the New York City metropolitan area
Time Warner Cable of New York is
3000 employees
A division of Time Warner Cable, Inc.
Which in turn is a division of Time Warner, Inc.
Many different technologies in use
Many not in TWC-NY’s control
Time Warner Cable of NY (cont’d)
Challenge Payment Card Industry (PCI) Audit exceptions
Solutions Identity Manager
Help Desk DB
NetWare
VPN Integration
Active Directory
NIS (Solaris)
Corporate eMail password via HTTP
Outsourced 3270 Application via scripting
Corporate Vendor ID provisioning via HTTP
Time Warner Cable of NY (cont’d)
Solutions (cont’d)
Integrated into existing help desk-workflow process
Created the ability for help-desk to assign “tasks” to IDM
Audited in help desk software
Sentinel used to monitor additional systems
IDM reports privilege escalation and other anomalous events to Sentinel
Novell provisioning solution provides user request self service
Time Warner Cable of NY (cont’d)
• Future
Workflow to move out of help desk into IDM provisioning
Replacing NIS with LDAP
Integrating premise access control card systems
Additional connected systems
CIS• Questions or Comments?
• Contact Mike Zepernick
• T: 212-577-6033 x225
• F: 212-577-4368
• E/M: [email protected]
• www.ciscony.com