sarah ip_resume
TRANSCRIPT
Sarah [email protected] | (818) 726-2661 | Seattle, WA
I am a Communication graduate seeking to bring my leadership, coordination and marketing skills to your organization to offer support in sales, customer service and promotional material to achieve business objectives and company awareness.
EducationBachelor of Arts in Communication, California State University Channel Islands Fall 2011 – Spring 2013
Emphasis: Business and Non-ProfitSelected Courses: Organizational Management, Conflict Management
Associates Degree in Arts from Pierce College, Los Angeles Spring 2011
Awards & ScholarshipsResearch Assistant - California State University Channel Islands Summer 2012Title V Research Learning Community Project Grant
· Gathered literature with Dr. Tracylee Clarke on environmental conflict resolution.· Conducted extensive literature review and annotated bibliography dedicated to collaborative environmental
decision-making and policy development.· Developed current case studies focused on community conflict and public participation.
Professional ExperienceLead SupervisorLAZ Parking – Seattle, WA Summer 2016 – Present
· Work directly with portfolio manager in setting up operations at Thompson Hotel, a new location for LAZ.· Ensure current and new employees understand proper valet etiquette while providing friendly customer service.
Lead SupervisorSP+ Parking - Bellevue, WA Winter 2016 – Summer 2016
⋅ Coordinate with multiple department managers and supervise valet attendants to ensure operations adhere to The Bravern’s five star standard.
⋅ Handle all money transactions and make sure cashier drawer opens and closes with an even balance.
Team Trainer – Prepared Foods Department Winter 2014 – Winter 2015Whole Foods Market - Seattle, WA
· Facilitate consistent training of team members in equipment use, sanitation, safety and organics.· Assisting Team Leaders with management responsibilities and improving employee retention. · Provide first-class customer service and address needs of customers in an efficient and effective manner.
Event Coordinator/Community Outreach Fall 2013 – Spring 2014Surfrider Foundation: Ventura Chapter - Ventura, CA
· Coordinated with several other organizations for community events.· Managed social media websites, blog updates and networked information tables to raise awareness for foundation.· Special Event coordinator and presenter for a plastic pollution awareness campaign at an elementary school.
Assistant Store Manager Spring 2006 – Summer 2008Rip Curl - Los Angeles, CA
· Supervised 10 employees and assisted up to 100 customers per day.· Responsible for opening and closing store, bank deposits, re-arranging sales floor bi-monthly, achieved weekly
sales goals and purchased/received/input new inventory.· Communicated with corporate staff through conference calls and resolved customer complaints using superior
communication skills.