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SAP Workforce Performance BuilderWorld-class End-user Enablement

May 2015

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2Customer

Agenda

SAP Education Portfolio

State-of-the-art learning

Live demo


SAP Education Portfolio

Success

=Learning Mgmt. Education Authoring Assessment Adoption

+ + + + +CommunicationServices

+

SAP Learning Hub


Opp. Management Project Preparation Business Blueprint Realization Final Preparation Go-Live and Run

● SAP Education Discovery

● Project Team Training (1 & 2)

● Education Strategy

● Project Team Training (1 & 2)

● Learning Needs Analysis

● Design & Prototype

● Project Team Training (2)

● Training Materials (content)

● Train the Trainer (TtT)

● Map Business Roles to courses

● Project Team Training (3)

● End User Training (EUT)

● Course Evaluation

● End User Assessment

● Monitor User Experience and System Adoption

● Evaluate Training Effectiveness

● Sustainability: Handover - Project Team / Centre of Excellence

SE

RV

ICE

S

SAP Learning Management System (LMS)

SAP Workforce Performance Builder (Implementation)

SAP Assessment Management

SAP User Experience Management

SO

LU

TIO

NS

SO

LU

TIO

NS

SAP Learning Hub (Project Team, SMEs, Bus. Analysts)

SAP Education Services (Project Management, QA, Co-ordination), Solution Implementation and Support Services

SAP Communication Center

SAP Learning Hub (Super Users, Key Users: Hosted Content; Cat. of Learning; Collaboration; Live Access)

SAP Workforce Performance Builder (Content Build, Deployment)

Our Portfolio Across A Project Lifecycle


Change is critical to business innovation …… and impacts your enterprise solutions

Effo

rt Ongoing changeevents

Time

Discrete change events

Business drivers

Changed business processes

Mergers, acquisitions, and reorganizations

New products, new vendors

Compliance drivers

Governance Risk management Compliance Examples: Sarbanes-Oxley

Act, U.S. Securities and Exchange Commission, Food and Drug Administration

Technology drivers

Maintenance New functionality Upgrades Global rollouts

UpgradesCustom development

Support package

New implementationNew processesConsolidation


Applications change throughout their lifecycle …… leading to inherent knowledge gaps

With e-learning and performance support from SAP Workforce Performance Builder softwareWithout e-learning and performance support

State-of-the-art learningBest-run businesses use enablement software by SAP

Fast

Flexible

Efficient

8© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Are you constantly thinking about:

Then considerSAP Workforce Performance Builder!

Supporting microlearning inside and outside of the office?

The need to cut training and related infrastructure costs?

Employee skills and regulatory compliance?

Support for formal and informal + social learning needs?

Leveraging user-generated content without additional authoring tool trainings?

The need to cut help-desk and process costs?

Creating single-source help materials for the entire IT landscape?

Up-to-date processes, trainings, and test documentation?

Whether the entire workforce, even those without their own workstations, can access relevant knowledge in the moment of need via mobile devices?


producer

Highly efficient authoring tool for all enablement needs

instant producer

Intuitive process recorder that requires minimal training

manager

Ideal platform for cooperation, learning, and performance tracking

navigator

Context-sensitive assistant directly in the live system

Easier to deploy

Quicker ramp-up

Fully customizable

Discover the four main components of SAP Workforce Performance Builder


Why is the solution that efficient?

Cloud

Quick ramp-up SAP Rapid Deployment Solution

Any Application/

Process*

*

*

MicrosoftMac OS

CitrixGreen Screen

iOSAndroid

SAP Workforce Performance Builder supports companies with content during their marketing & sales funnels, enables the workforce quickly on any change may it be in Business or IT, boosts the company’s productivity and brings down operational expenses across all business processes.


How to Deliver Enablement Contents

Business process modeling integrationContext-based (push & pull)Mobile Library and learner view

Learning Management System Application help menu

Integration of SAP Solution Manager

application management solution

1

2


Why SAP Workforce Performance Builder?

Effort required for curricula development

Time needed for classroom training

Time needed for error handling

Effort required for end-user adoption

Standard questions for help desk

Effort required for multilingual roll-out projects

Time needed for the creation of documentation

Effort required for the development of test cases

Costs involved in delta training0 20 40 60 80 100% Effort

References customer quotes and savings

“SAP Workforce Performance Builder is one of the most powerful software offerings of its kind, yet it is still simple to implement and use.”

Dr. Andreas Wölke, MEWA Textil-Service AG

“SAP Workforce Performance Builder has allowed us to create an entirely new training platform using online simulations of hundreds of transactions. We now have a moment-of-need reference tool to assist all employees in their day-to-day tasks…”

John M. Gonos, Safeguard Properties LLC

Up to 90%reducedefforts!

Without SAP Workforce

Performance Builder

With SAP Workforce

Perfomance Builder


WPB Reference Customer per Industry

Automotive BankingBuilding Materials

Consumer Products

Engineering

Furniture Healthcare Industrial Machinery

Media Mining Primary Metals

Professional Services Public Sector Retail Utilities

Aerospace & Defense

14© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Live DemoSee it

Feel it

Believe it


SAP Workforce Performance Builder, manager option

Content lifecycle management

Content project task and workflow management

Role and permission management

User management

Basic learning management

Learning reporting

Logical menus in a familiar Windows interface

Questions?

Scan to learn more!** Free exemplary QR code scanner apps include

Qrafter, Scan, and Awesome QR Reader.

Workforce Performance Builder


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Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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