sap p2p business overview_draft

8/20/2019 SAP P2P Business Overview_draft

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SAP Order to Cash Business Process

Introduction


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Agenda

- Integrated view of SAP

- High Level Business Process Break up

- Overview of O2C Process

- Organiational Structure in O2C

- Appendi!


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Integrated overview of SAP

"arious #odules availa$le in SAP %&' to #ap a enterprise $usiness process


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High Level Business Process Break up

We can break up various business functions which any

organization employs ideally into 4 major components

Production Planning (P2P) Production planning is the planning ofproduction and manufacturing processes in a company or industry! "t utilizes the

resource allocation of activities of employees# materials and production capacity# in

order to serve different customers

$aterial $anagement ($$) $aterials $anagement can be definedas an integrated approach to manage the entire need# flow and cost related to

materials by any firm

%rder to &ash (%2&) ' $echanisms to eecute the business processesused in the selling# shipping and billing of products and services

inance (") " deals in managing financial transactions within enterprises!


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Overview of O2C Process


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*ales %rder

+ntry

"nvoice

&ustomer

Payment

Presales

,ctivities

*hipping

High Level view of Order to Cash Processing


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O2C Process ( Pre-Sales Activities

Presales documents need to be managed within the presales activities-In)uiries and *uotations! .hese documents help identify possible salesrelated activity and determine sales probability!

,n in/uiry is a customer0s re/uest to a company for information or /uotation in

respect to their products or services without obligation to purchase!

How #uch will it cost

+aterial&Service availa$ilit,

+a, contain specific )uantities and dates

.he in/uiry is maintained in the system and a /uotation is created to address

/uestions for the potential customer

.he /uotation presents the customer with a legally binding offer to deliver

specific products or a selection of a certain amount of products in a specified

timeframe at a predefined price!


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O2C Process Sales Order .ntr,

, *ales %rder is a record of your customer0s re/uest for 1oods *ervices

.he sales order contains all of the information needed to process your

customers re/uest# the following information is determined for each sales

order-3 $aster ata ' &ustomer and $aterial

3 elivering *chedule

3 *hipping point and route determination3 ,vailability &heck

3 .ransfer of re/uirements to $5P

3 Pricing

3 &redit limit check

6arious types of *ales %rder are3 5ush %rder

3 &ash *ales

3 &onsignment *ales

3 5eturns

3 ebit and &redit memo


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O2C Process (Shipping

.he shipping process begins when we create the deliver, docu#ent for the sales order!

elivery ocument checks order and materials to determine if a delivery is possible ;

delivery block (hold)# completeness

.his document controls# supports# and monitors numerous subprocesses for shipping

processing-

3 Picking

3 Packing

3 Post 1oods "ssue

"ntegrated with the $aterial $anagement ($$) and inance (") modules

3


10/10&opyright 7 2899 eloitte evelopment ::&! ,ll rights reserved!01

O2C Process ( Billing

.he billing process is used to generate the customer invoice!

.he billing document is created by coping data from the sales order andor

delivery document!

3 %rderbased billing

3 eliverybased billing

.he billing document will automatically create a debit posting to the customer

subledger account and credit company revenue account

"t is at this point that the sales process is passed over to inancial ,ccounting

to await payment!

sap p2p business overview_draft

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