sap mobile apps_catalog

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SAP Mobile Apps Catalog

July 2012


Dear Guests,

It is my privilege to reach out to you today. I cannot think of a time in SAP’s 40-year history

when the velocity of change has presented us with so many opportunities to rethink how we

serve the enterprise. One topic that seems to dominate this discussion revolves around

mobility.

At SAP we’re working hard to convince you that we can help. With Syclo as the most recent

addition to our extended family, I know we can. Whether it’s simple device-to-device text

messaging, mobile platform technologies, device management, mobile commerce, or the

wide spectrum of mobile business applications that we’re bringing to market, our solution

portfolio is shaping the global standard for the mobile enterprise.

We built this SAP Mobile Apps Catalog for you. It provides an outline of the applications that

we and our ecosystem are bringing to market as well as a preview of what’s to come. If you

don’t find what you’re looking for, please tell us. The SAP mobile platform provides a

modern, feature-rich development environment to create mobile applications that will delight

your end users.

We hope you’ll talk with us about our vision for the unwired enterprise, and we look forward

to hearing about how we might help. We are listening.

Get unwired!

Sanjay Poonen

President and Corporate Officer, SAP


SAP Mobile Apps Catalog

The SAP Mobile Apps Catalog

provides an overview of the

innovative mobile apps that SAP

provides across a wide variety of

lines of business and industries.

Get ready to outmaneuver the

competition at every turn – no matter

the size of your business – by

leveraging a wide range of mobile

apps.

This guide is updated on a monthly

basis and can be found here. (SAP internal only)

Drive agility, improve productivity, and sharpen your

competitive edge with our mobile apps.

https://documents.wdf.sap.corp/share/proxy/alfresco/api/node/content/workspace/SpacesStore/4fe98aa7-89b9-45fd-98ee-37b08cd81617/SAP_Mobile_Apps_Catalog.pdf?a=true

http://www.youtube.com/watch?v=-7-WB7G47dw&feature=results_main&playnext=1&list=PLB9103E9B79B49DD9


SAP Mobile Apps Catalog Index:

Line of Business Mobile Apps

Finance SAP Customer Financial Fact Sheet

SAP GRC Access Approver

SAP GRC Policy Survey

SAP Payment Approvals

SAP RealSpend

SAP Sanctioned-Party List

SAP Travel Expense Approval

SAP Travel Expense Report

SAP Travel Receipt Capture

Human Resources SAP Employee Lookup

SAP HR Approvals

SAP Interview Assistant

SAP Learning Assistant

SAP Leave Request

SAP Manager Insight

SAP Timesheet




IT SAP End-User Experience Monitoring

SAP IT Change Approval

SAP IT Incident Management

SAP System Monitoring

SAP Replication Manager

SAP TDMS Manager

Manufacturing SAP EHS Safety Issue

SAP ERP Quality Issue

SAP CRM Service Manager

SAP Inventory Manager

SAP Rounds Manager

SAP Visual Enterprise Viewer

SAP Work Manager

Procurement SAP Cart Approval

Sales SAP CRM Sales

SAP Customer and Contacts

SAP Customer Briefing

SAP Customer Financial Fact Sheet

SAP ERP Order Status

SAP Material Availability

SAP Sales Order Notification

Service SAP CRM Service Manager


SAP Work Manager

Supply Chain SAP Sanctioned-Party List

SAP Transport Notification and Status

SAP Transport Tendering

Extend your

business

reach with

mobile apps

for all your

lines of

business.

September 2012



Industry Mobile Apps

Improve productivity with mobile apps

designed for your industry.

Are you capitalizing on mobile power? Our

mobile apps are designed to address the

unique challenges and opportunities facing

your industry.

Consumer Products

SAP Retail Execution

Healthcare

SAP Clinical Task Tracker

SAP EMR Unwired

Insurance

SAP Policyholder Lookup

Public Sector

SAP Citizen Connect

Retail

SAP In-Store Product Lookup

SAP Retail Store Ops Manager

Wholesale Distribution

ERP Customer Order Entry



Analytics Mobile Apps

SAP BusinessObjects

Explorer

SAP BusinessObjects

Mobile

SAP Strategy

Management

SAP Sanctioned-Party

List

Get the insight you need with mobile

business intelligence (BI) – business analytics

delivered to your mobile device.

Make your organization mobile by giving your

staff the power of real-time analytics.


SAP Mobile Apps:

Videos

Line of Business Apps

Finance SAP GRC Access Approver



SAP RealSpend




Human resources SAP Employee Lookup

SAP HR Approvals



SAP Leave Request

SAP Manager Insight

SAP Timesheet

Manufacturing SAP EHS Safety Issue


SAP Inventory Manager by Syclo

SAP Rounds Manager by Syclo

SAP Work Manager by Syclo

Procurement SAP Cart Approval

Sales SAP CRM Sales



SAP Customer Financial Fact

Sheet




Service SAP Service Manager by Syclo

Supply chain SAP Sanctioned –Party List

SAP Transport Notification and

Status


Industry Apps

Consumer products


Healthcare

SAP EMR Unwired

Insurance


Public sector

SAP Citizen Connect

Retail




SAP ERP Customer Order Entry

Analytics Apps SAP BusinessObjects Explorer

SAP BusinessObjects Mobile

SAP Strategy Management

http://youtu.be/o0fA_ERAjN0

http://youtu.be/KKra3Dp3fng

http://youtu.be/Cn4HNXEYHgo

http://www.youtube.com/watch?v=3NDyH7iex2A

http://youtu.be/TG-8F-0u3c8

http://www.youtube.com/watch?v=035IcCOrCds

http://youtu.be/l_7oVqw4zVQ

http://youtu.be/Lh1449pq5FA

http://youtu.be/4GBrGTekQk0

http://youtu.be/bf8xadz9YWE

http://www.youtube.com/watch?v=uE4LJj62YT4

http://youtu.be/onEsO7FvCEQ

http://youtu.be/ztsyysKYliU

http://youtu.be/NjhouLtOOco

http://www.youtube.com/watch?v=lP8rHa61S50&feature=relmfu

http://youtu.be/B-5EbEq43E0


http://www.youtube.com/watch?v=5dMXLpgdiR4

http://www.youtube.com/watch?v=0CXcRSdRRmI

http://www.youtube.com/watch?v=ch1A2pn7_xc

http://www.youtube.com/watch?v=JI6oidLtqTU

http://www.youtube.com/watch?v=luhJ9zHiEtM

http://youtu.be/9Y2alMSdQ8c

http://youtu.be/er14h9YQf9I

http://www.youtube.com/watch?v=5dGDNw6-Q0s


http://youtu.be/jAxv1SdbfLw

http://youtu.be/c__lZI3IZbE

http://youtu.be/EO3v8-VqhTw





http://www.youtube.com/watch?v=yOmp1cNvyqI



http://youtu.be/ttx4MVmDFGE



http://youtu.be/TSBVWRXkNUc

http://www.youtube.com/watch?v=aFOGrbcDEuM

http://www.youtube.com/watch?v=lcc1sQyY8ZE&list=PLE08F52620FF25B7F&index=28&feature=plpp_video

http://www.youtube.com/watch?v=L5q7Sz5KnNA

http://www.youtube.com/watch?v=5kHKDTnGECM

http://www.youtube.com/watch?v=UE45q15OGog

http://www.youtube.com/watch?v=1VQjkqNdnQI

http://www.youtube.com/watch?v=1VQjkqNdnQI

http://www.youtube.com/watch?v=HcN_IgCl4bI&feature=youtu.be




http://www.youtube.com/watch?v=4yuQXNzdYbk

http://www.youtube.com/watch?v=cUCPVAgiG3U&feature=youtu.be


Finance



• Sales reps cannot access financial data and customer invoices in

real time or directly exchange information with the back office.

• Sales reps need to call the back office or accounting team or

send e-mails or faxes to collect the required information.

Role: Sales representative

Target segment: Sales LoB, finance LoB

Version: 3.0 (iOS) and 2.2 (Android)

Planned availability: May 2012

Prerequisites:

SAP ERP 6.0, support package 15 (or higher);

Sybase Unwired Platform 2.1.2; SAP NetWeaver Gateway 2.0, support package 2; SAP Data

Quality Management SDK

Mobile device support: iOS, Android, Samsung Galaxy SII, HTC

Video: http://www.youtube.com/watch?v=5dGDNw6-Q0s

Mobile Business Impact

Typical Business Challenges

Features and Capabilities

Facts and Figures

Updated: May242012

Display list of all customers, those classified as critical according

to predefined rules, and favorites.

Display financial details (payments, creditworthiness, and so on)

for a selected customer, and drill down to a single invoice.

Add notes to customers in back-end ERP system (iPad only).

Record and edit customer disputes (iPad only).

Take promises to pay for outstanding invoices (iPad only).

Access archived documents related to a customer and stored in

the back end (iPad only).

Store office documents per customer locally on an iPad.

The SAP Customer Financial Fact Sheet mobile app lets sales reps

check the financial situation of their customers on an iPhone, iPad,

or Android device. They can display all relevant data and drill down

to single invoices. When running on iPad, the app offers unique

collaboration features to improve communication with the accounting

back office.





Role: Line manager

Target segment: Governance, risk, and compliance (GRC) and

cross lines of business (LoB)

Version: 2.1

Planned availability: January 2012

Prerequisites:

SAP Data Quality Management SDK; Sybase

Unwired Platform 2.1; SAP NetWeaver Gateway

technology

Mobile device support: iPhone 4.x

Video: http://youtu.be/o0fA_ERAjN0

SAP GRC Access Approver

Companies need an aligned approach to access approval across

their SAP software environments, improving efficiency while

reducing access risks.




Facts and Figures

Updated: 3Apr2012

Display lists of user and firefighter access requests.

Review user and firefighter access requests, with access details.

Review risks associated with a request (if risk analysis has

already been performed).

Call or e-mail users to request additional information.

Add comments before approving or rejecting requests.

Forward requests to people in your contacts list in cases in which

further analysis and simulation is needed.

The SAP GRC Access Approver mobile app lets managers review

and approve time-sensitive and operational-critical access requests

using their Apple iPhones, allowing authorized employees to gain

access to systems and continue their work in a timely manner.

http://youtu.be/o0fA_ERAjN0



Employees need to review and acknowledge policy changes on

the go.

Employees need a better understanding of policies.

Role: Employee

Target segment: GRC LoB

Version: 1.0

Planned availability: October 2011

Prerequisites: SAP Data Quality Management SDK;

SAP NetWeaver Gateway

Mobile device support: Blackberry PlayBook, iPad

Video: http://youtu.be/KKra3Dp3fng




Facts and Figures

Updated: 3Apr2012

Display relevant policies, with new or updated policies clearly

flagged.

Display policy details, and acknowledge policy receipt.

Display surveys, with new surveys clearly indicated.

Complete surveys, answering questions using a convenient touch

interface.

Submit completed surveys.

The SAP GRC Policy Survey mobile app lets sales managers keep

track of the latest policy changes within their organization sand

complete policy-related surveys using a Blackberry Playbook tablet.

http://youtu.be/KKra3Dp3fng


SAP RealSpend

Inability of managers to easily access all (structured and

unstructured) spend information – anytime, anywhere

Need to rely on others to ensure that information is up-to-date,

in order to avoid being surprised by expenses or budget

shortfalls

Lack of contextual information at hand to make financial

decisions




Facts and Figures

Updated: 2May2012

• Role: Line manager with budget responsibility

• Target Segment: Finance line of business

• Version: Version 1

• Planned Availability: July 10 2012

• Prerequisites: SAP ERP 6.0, Sybase Unwired Platform

2.1.2, SAP NetWeaver Gateway 2.0

• Mobile Device Support: iPad

Companies are increasingly adopting mobile devices to provide

employees quick access to information needed to run the business.

The SAP RealSpend mobile app helps these companies empower

managers to manage their budget more effectively, spend

strategically, and identify expense issues quickly, by providing am

user-friendly self-service mobile application that delivers meaningful,

actionable insights into spend data.

Get real-time budget and spend information anywhere, any time

with an app that‟s powerful and simple to use.

Analyze and benchmark detailed spending data by department,

project, or expense type over any time period.

Receive alerts to identify spending issues and communicate

quickly with team members to resolve them.



• Provide on-the-go access to details of high-priority compliance

exceptions (for example, $10 million in blocked orders) to allow

compliance managers to remediate these issues and prevent

business impact.

Extend global trade services (GTS) compliance screening to

high-risk compliance areas underserved by GTS due to

impracticality of desktop access.

• Role: Trade compliance manager, security

guard, receptionist

• Target Segment: All industries. Particular interest in high

tech and aerospace and defense

• Version: 1.0.0

• Planned Availability: July 2012

• Prerequisites:

Sybase Unwired Platform 2.1; SAP

NetWeaver Gateway 2.0; SAP Global

Trade Services 10.0 SP10 (or higher)

• Mobile Device Support: Apple iOS




Facts and Figures

Updated: 29May2012

Review and resolution of blocked business partners

Review and resolution of blocked documents

Ad hoc SPL screening for receptionists, security guards, and

remote account executives

Mobile optimized SPL master fact sheet

Allows compliance managers to remediate high-priority, time-

sensitive compliance issues anytime, anywhere. It also extends

sanctioned-party list (SPL) screening beyond the desktop to security

guards and visitor sign-in kiosks.


Role: Cash manager, financial executive, group

treasurer

Target segment: Financials LoB

Version: 2.1

Planned availability: December 2011

Prerequisites:

Sybase Unwired Platform 2.1; SAP NetWeaver Gateway 2.0; SAP ERP application, enhancement

package 4; SAP Bank Communication

Management application

Mobile device support: iPhone 3GS; iPhone 4; iPod touch – third and

fourth generation (minimum iOS: 4.3.3)

Video: http://youtu.be/Cn4HNXEYHgo


Financial executives can only approve payments at their desks in

the office, delaying the process.

Financial executives do not receive notifications of new payments

to be approved, delaying the process.




Facts and Figures

Updated: 3Apr2012

The SAP Payment Approvals mobile app lets cash managers and

financial executives see payment batches in their work lists that

need approval. They can use an iPhone to check and approve or

reject these payments at any time (for example, while traveling).

They can select one and drill down to the various payments and

invoices.

Further information is contained in the list of additional approvers

and the batch history.

View a list of all payment batches for your approval and all

payment batches recently processed by yourself.

Display payment batch details, such as payer, payment amount,

bank account, batch status, and payment list.

View a list of previous and alternative approvers, including a way

to contact them.

Approve or reject the payment batch.

http://youtu.be/Cn4HNXEYHgo



Managers need to process travel expenses in a timely manner.

Your company requires accurate billing and reimbursement of

expenses.




Facts and Figures

Updated: 3Apr2012

Receive notification for travel expense approval work items on a

mobile device.

View list of all travel expense workflow approvals for the

manager.

Review expense report details and adherence to company policy.

Enter comments, and approve or reject travel expenses.

The SAP Travel Expense Approval mobile app enables managers to

approve travel expense reports from a mobile device. It lets them

react in a timely manner when expense approval workflows are

created and reduces approval waiting time.

The app eases simple approval or rejection tasks for managers and

speeds decision making and responsiveness by reducing travel

expense approval workflow process time.

Role: Manager

Target segment: Finance LoB; cross industries

Version: 2.2

Planned availability: April 2012

Prerequisites: Sybase Unwired Platform 2.1; SAP

NetWeaver Gateway 2.0; SAP ERP 6.0

Mobile device support: iPhone, iOS 4, iOS 5; RIM BlackBerry

Device, OS 5.0, 6.0, 7.0

Video: http://youtu.be/TG-8F-0u3c8








Expense reports are delayed and inaccurate.

Your company is unable to monitor expenses in real time.




Facts and Figures

Updated: 3Apr2012

View credit card charges.

Create a travel expense report.

Add manual and credit card charges to an expense report.

Add multiple photo attachments to an expense report.

Send a travel expense report for approval.

The SAP Travel Expense Report mobile app enables business

travelers to create expense reports from a mobile device. It lets

travelers create expense reports directly from charges on their

corporate credit card.

The app eases the expense reporting process for travelers and

facilitates the monitoring of travel expenses.

Role: Business traveler


Version: 1.0


Prerequisites: Sybase Unwired Platform 2.1; SAP NetWeaver Gateway; SAP ERP 6.0

Mobile device support: iPhone, iOS 4, iOS 5; BlackBerry, OS 6.0, 7.0,

Android 2.3.3 or higher

• Video http://www.youtube.com/watch?v=035IcCOrCds




Employee productivity is bogged down by admin tasks.

Employees must sort through receipts and scan them into the

system after completing a trip.




Facts and Figures

Updated: 3Apr2012

Create travel expense entry.

Add up to four photo attachments to an expense report.

Record voice note of an expense (optional functionality).

Send expense entry and attachment(s) to server.

The SAP Travel Receipt Capture mobile app enables business

travelers to record their travel expenses from a mobile device. It lets

travelers organize receipts and track expenses during their business

trips.

The app helps travelers reduce their administrative overhead of

sorting through receipts and scanning them into the system after

returning from a business trip.



Version: 2.2

Planned availability: March 2012



Mobile device support:

iPhone, iOS 4, iOS 5; RIM BlackBerry

Device, OS 5.0, 6.0, 7.0, Android 2.3.3 or

higher

Video: http://youtu.be/l_7oVqw4zVQ



Human Resources


SAP Employee Lookup

Users cannot effectively search and find employees via a mobile

device within an enterprise organization.

Users cannot visually identify members of an organization via a

mobile device.

Role: All employees

Target segment: Human capital management (HCM) LoB;

cross industries

Version: 2.2




Mobile device support: iPhone, iOS 4.0 or higher

Video: http://youtu.be/Lh1449pq5FA




Facts and Figures

Updated: 3Apr2012

Search and view employee profiles.

Display organizational structure.

Enable outbound and inbound integration from native e-mail,

voice calls, and so on.

Add and organize favorites.

The SAP Employee Lookup mobile app provides access to

employee details and organizational chart information for every

single employee within an organization that has a smartphone.

It eases communication with contacts and enables employee to use

their existing contacts as a communication hub to reach other

employees.

http://youtu.be/Lh1449pq5FA


SAP HR Approvals

Managers can only approve HCM-related requests while at their

desks in the office, delaying the process.

Managers do not receive notifications of new approval items,

delaying the process.

Paper-based requests require a signature.




Facts and Figures

Updated: 3Apr2012

Receive notification of HCM-related requests.

View HCM requests and details awaiting approval.

View team calendar showing other absences during requested

leave period.

Approve or reject HCM requests.

.

The SAP HR Approvals mobile app enables managers to approve

employees‟ HCM-related requests from a mobile device. It lets

managers react in a timely manner when requests are created and

reduces approval waiting time.

The app eases simple approval and rejection tasks for managers

and speeds decision making and responsiveness by reducing HCM

workflow process time. Role: Manager

Target segment: HCM LoB, cross industries

Version: 2.2




Mobile device support: iPhone, iOS 4 or higher, RIM BlackBerry

Device, OS 5.0, 6.0, Android 2.3.3 or higher

Video: http://youtu.be/4GBrGTekQk0

http://youtu.be/4GBrGTekQk0



Managers who spend time on the road have limited access to

their computers and can‟t easily access candidate data.

Recording interview notes manually is cumbersome and can

result in delays, lengthening the recruiting cycle.




Facts and Figures

Updated: 3Apr2012

Role: Line manager, hiring manager, branch

manager

Target segment: HCM LoB

Version: 1.1




Mobile device support: iPhone; iPad

Video: http://youtu.be/bf8xadz9YWE

Have an overview of open requisitions.

Display candidates, applications, and resumes.

Review candidates, and schedule interviews.

View candidates' documents, add bookmarks, and take notes.

Evaluate candidates before, during, and after interviews.

Record decisions instantly using flexible questionnaires.

SAP Interview Assistant mobile app lets busy managers simply pick

up their tablet PCs and quickly reference interview preparation notes

and candidate information. As the interview progresses, they can

complete all the necessary information required by HR.

The app helps managers review candidate information, prepare

notes, and record interview results. They can provide immediate,

detailed candidate feedback to HR, speeding up the recruitment

process.

http://youtu.be/bf8xadz9YWE


Browse and search for learning courses.

Display mini-view and detail view of courses.

View mandatory, booked, recommended, related, and

predecessor or follow-up courses.

Play podcasts, videos, flip-supported ePub files and PDFs, and

html-format media types in the native device–supported players.

View notifications for course confirmations, cancellations, missing

and expired qualifications, and mandatory trainings.

Book, cancel, locate on map, and confirm completion for learning

courses.

Download learning content and play it offline.


Learners who are on the move need to consume learning content

when not connected or when travelling for their job activity or

compliance reasons.

Role: Learners

Target segment: HCM LoB

Version: 1.0


Prerequisites: SAP ERP 6.0 or higher; Sybase Unwired

Platform 2.1.2; SAP NetWeaver Gateway

Mobile device support: iPad

Video http://www.youtube.com/watch?v=uE4LJj

62YT4



Features and Capabilities Facts and Figures

Updated: 3Apr2012

The SAP Learning Assistant mobile app enables on-the-go workers

to find and consume learning content whenever they need to. With

learning made easy, mobile workers can access required course

content to quickly address compliance and job requirements. They

can take advantage of previously nonproductive time, on the train or

waiting for flights, to search and view information about available

courses, play podcasts and videos, view content, and even locate

classrooms on a map, all on their iPads or iPhones.


SAP Leave Request

Users can only perform leave requests while at their desks in the

office, delaying the process.

Paper-based leave requests need to be handed in and entered

on paper.

Role: All employees

Target segment: HCM LoB; cross industries

Version (planned

availability):

2.2.0 – March 2012

2.3.0 – May 2012

Prerequisites:

Sybase Unwired Platform 2.1.0/2.1.2; SAP

NetWeaver Gateway 2.0, support package

2/support package 3; SAP ERP 6.0, support

package 15


iPhone, iOS 5.0.x (iPhone, 3GS, 4, 4S; iPad,

iPad2); RIM BlackBerry Device, OS 5.0, 6.0, 7.0,


Video http://youtu.be/onEsO7FvCEQ




Facts and Figures

Updated: 3Apr2012

With the SAP Leave Request mobile app, employees can create and

review leave requests as well as review, edit, and delete existing

requests.

It eases the creation of leave requests, like reporting sick leave or

extending a holiday.

View overview, details, and status of leave requests.

Create, modify, and delete leave request.

View vacation days available.

View team calendar with teammates‟ availability.

http://youtu.be/onEsO7FvCEQ


SAP Manager Insight

Managers and HR business partners and specialists cannot

easily access and share data during face-to-face meetings.

Decision making is hampered by lack of up-to-date, pertinent

information.




Facts and Figures

Updated: 3Apr2012

Role: HR business partners, HR specialists, managers

Target segment: HR LoB

Version: 1.1


Prerequisites: Sybase Unwired Platform 2.1; SAP NetWeaver Gateway 2.0; SAP ERP 604; BI queries

Mobile device support: iPhone; iPad or iPad 2; iOS 4.x or greater

Video: http://youtu.be/ztsyysKYliU

With the SAP Manager Insight app for iPad, you can access reports

and employee profiles anywhere at any time. The app allows HR

business partners, HR specialists, and managers to prepare for and

participate in meetings, enabling collaborative and informed decision

making.

The app enables the user to track key indicators (for example,

headcount, diversity, employee talent by location), influencing talent-

related decisions. Customers can more easily access their own BI

reports and use personalized variants.

Access key performance indicators and relevant reports in the

moment.

Search for and add employees to display their employee profiles.

View employee profile – compensation, job history,

organizational details, location, competencies – by drilling down

into the organization.

View report data based on the selected organizational level.

View BI reports with the ability to create and save variants.

http://youtu.be/ztsyysKYliU


SAP Timesheet

Users have to enter time data using a desktop that may not be

accessible, causing delays and inaccuracies.

Role: All employees

Target segment: HCM LoB, cross industries

Version (planned

availability):

2.2.0 – March 2012

2.3.0 – May 2012

Prerequisites:

Sybase Unwired Platform 2.1.0/2.1.2; SAP

NetWeaver Gateway 2.0, support package 2/support

package 3; SAP ERP 6.0, support package 15

Mobile device

support:

iPhone, iOS 5.0.x (iPhone 3GS, 4, 4S; iPad, iPad2);

RIM BlackBerry Device, OS 5.0, 6.0, 7.0

Video: http://youtu.be/NjhouLtOOco




Facts and Figures

Updated: 3Apr2012

The SAP Timesheet mobile app enables employees to manage their

timesheet data from their smartphones, which speeds up mobile

timesheet entry, speeding up time capturing and related business

processes.

Create new timesheet entries, and submit for approval.

View approval status.

Check for overtime and incomplete days.

Review, modify, and delete existing timesheet entries.

Add and organize favorites, allowing reuse of templates for

multiple days.

http://youtu.be/NjhouLtOOco



Managers need to process travel expenses in a timely manner.

Your company requires accurate billing and reimbursement of

expenses.




Facts and Figures

Updated: 3Apr2012

Receive notification for travel expense approval work items on a

mobile device.

View list of all travel expense workflow approvals for the

manager.

Review expense report details and adherence to company policy.

Enter comments, and approve or reject travel expenses.

The SAP Travel Expense Approval mobile app enables managers to

approve travel expense reports from a mobile device. It lets them

react in a timely manner when expense approval workflows are

created and reduces approval waiting time.

The app eases simple approval or rejection tasks for managers and

speeds decision making and responsiveness by reducing travel

expense approval workflow process time.

Role: Manager


Version: 2.2




Mobile device support: iPhone, iOS 4, iOS 5; RIM BlackBerry

Device, OS 5.0, 6.0, 7.0

Video: http://youtu.be/TG-8F-0u3c8








Expense reports are delayed and inaccurate.

Your company is unable to monitor expenses in real time.




Facts and Figures

Updated: 3Apr2012

View credit card charges.

Create a travel expense report.

Add manual and credit card charges to an expense report.

Add multiple photo attachments to an expense report.

Send a travel expense report for approval.

The SAP Travel Expense Report mobile app enables business

travelers to create expense reports from a mobile device. It lets

travelers create expense reports directly from charges on their

corporate credit card.

The app eases the expense reporting process for travelers and

facilitates the monitoring of travel expenses.



Version: 1.0


Prerequisites: Sybase Unwired Platform 2.1; SAP NetWeaver Gateway; SAP ERP 6.0

Mobile device support: iPhone, iOS 4, iOS 5; BlackBerry, OS 6.0, 7.0,


• Video http://www.youtube.com/watch?v=035IcCOrCds




Employee productivity is bogged down by admin tasks.

Employees must sort through receipts and scan them into the

system after completing a trip.




Facts and Figures

Updated: 3Apr2012

Create travel expense entry.

Add up to four photo attachments to an expense report.

Record voice note of an expense (optional functionality).

Send expense entry and attachment(s) to server.

The SAP Travel Receipt Capture mobile app enables business

travelers to record their travel expenses from a mobile device. It lets

travelers organize receipts and track expenses during their business

trips.

The app helps travelers reduce their administrative overhead of

sorting through receipts and scanning them into the system after

returning from a business trip.



Version: 2.2





iPhone, iOS 4, iOS 5; RIM BlackBerry

Device, OS 5.0, 6.0, 7.0, Android 2.3.3 or

higher

Video: http://youtu.be/l_7oVqw4zVQ



IT


SAP End-User Experience Monitoring

Administrators need to be able to analyze their global system

response times anytime and anywhere.

Critical information is often not available when needed .

• Role: Administrator

• Target Segment: IT organization

• Version: 1.0

• Planned Availability: 10/2012

• Prerequisites: SAP Solution Manager 7.1 SP6

• Mobile Device Support: iOS 5.0, Android > 2.2

• Video SAP System Monitoring



Capabilities

Facts and Figures

Updated: 3Apr2012

• Display results of the latest executions for an end-user

experience monitoring script.

• Display step-level details and error messages for a script

execution.

• Display alerts for a script.

• Display the status of end-user experience monitoring robots.

• Browse recent executions of a particular script on a robot.

With the SAP End-User Experience Monitoring mobile app,

administrators can monitor availability and performance of important

workflows in the IT landscape from an end-user perspective,

anywhere and anytime.

This app connects to the SAP Solution Manager application

management solution and allows administrators to check alerts and

monitor metrics.


SAP IT Change Approval

Change managers need to judge and decide on requests for

change.

Critical information is often not available when needed, delaying

the approval workflow .

• Role: Change manager


• Version: 1.0



• Mobile Device Support: iOS 5.0



Capabilities

Facts and Figures

Updated: 27 Aug 2012

• Approve and reject requests for change and enter comments.

• Display all requests for change to which you are assigned as a

change manager.

• Display the processing status of your requests and sort them

by status, priority, and date.

• Display detailed request information, such as, scope, assigned

approvers, text log, and attachments.

With the SAP IT Change Approval mobile app, change managers

can approve and follow up on their requests for change anywhere

and anytime.

This app connects to the SAP Solution Manager application

management solution and allows end users to approve and reject

requests for change right from their iPhone or iPad.


SAP IT Incident Management

Employees need to be able to create IT-related incident

messages easily without having to log on to SAP Solution

Manager application management solution.

Creating incident messages for IT assets such as printers is

best done at the time and place of the problem identification.

• Role: All employees

• Target Segment: All lines of business

• Version: 1.0



• Mobile Device

Support: iOS 5.0



Capabilities

Facts and Figures

Updated: 3Apr2012

Create incident messages.

Attach photos to your messages.

View the processing status of your incident

messages.

Reply to and confirm your incident messages.

With the SAP IT Incident Management mobile app for iPhone

and iPad, all employees can initiate and follow up on their

incident messages, anywhere and anytime.

This app connects to the SAP Solution Manager IT Service

Management solution and allows end users to create and edit

incident messages right from their iPhone or iPad.


SAP System Monitoring

Administrators need to be able to analyze technical alerts

anytime and anywhere.

Critical information is often not available when needed.

• Role: Administrator


• Version: 1.0



• Mobile Device Support: iOS 5.0, Android < 2.2

• Video SAP System Monitoring



Capabilities

Facts and Figures

Updated: 3Apr2012

• Display status overview for technical systems, instances,

databases, and hosts.

• Drill down to single metrics and events.

• Display overview of alerts for technical systems,

instances, databases, and hosts.

• Get alert details for deep-dive analysis of certain

symptoms.

With the SAP System Monitoring mobile app, administrators can monitor availability, performance, and exceptions of important systems in the landscape anywhere and anytime. This app connects to the SAP Solution Manager application management solution and allows administrators to check alerts and monitor metrics right from their iOS or Android device.


SAP Replication Manager




Facts and Figures

Updated: 22June2012

• Role: SLT Replicator users, basis admin

• Target Segment: All SAP HANA customers

• Version: 1.0.0

• Availability Date: June 2012

• Prerequisites:

Sybase Unwired Platform 2.1, SAP

NetWeaver Gateway

2.0, DMIS2010

• Mobile Device Support: iPhone , iPad

Replication is a continuous process and it is often a requirement

to monitor the process and system parameters on a regular basis

and provide resolutions in case of issues.

The SAP Replication Manager mobile app is an online solution for all

SAP LT Replication Server (for SAP HANA) customers who need

regular interaction and real-time information about the data

replication process .

Monitor the data replication process and system parameters

which influence the data replication to the SAP HANA system.

Trigger execution of important data replication functions.

Run the application anytime and anywhere from your iPhone or

iPad, even outside the company‟s firewall, using the Internet.

View the analytical perspective of real-time data replication in

terms of latency.


SAP TDMS Manager




Facts and Figures

Updated: 22 June 2012

• Role: TDMS users, basis admin

• Target Segment: All TDMS customers

• Version: 1.0.0

• Availability Date: May 2012

• Prerequisites:

Sybase Unwired Platform 2.1, SAP

NetWeaver Gateway

2.0, DMIS_MOB, DMIS2011

• Mobile Device Support: iPhone, iPad

Frequent logins to the test data migration server (TDMS) to

monitor activities, especially over the weekends

Many activities and jobs with a long processing time in TDMS and

in need of supervision to watch for errors or issues

Analytical view required for a graphical reporting.

Leveraging the power of SAP mobile platform, SAP TDMS Manager

facilitates regular interaction with SAP Test Data Migration Server

software.

Connect to the TDMS server anytime and anywhere from your

iPhone or iPad, even outside the company‟s firewall, using the

Internet.

Monitor and execute certain activities of TDMS packages from a

mobile device.

Monitor the TDMS packages‟ execution and system parameters.

Receive regular alerts and updates.

View analytical information for data throughput or system.


Manufacturing


SAP EHS Safety Issue

Safety issues are not reported in a timely manner, or information

is not accurate, which delays resolution.

Companies want to create a culture of safety for the entire

organization and thus have more effective safety management.

Role: All authorized users within a company

Target segment: Cross-industry, safety department

Version: 1.0


Prerequisites:

SAP ERP 6.0, enhancement package 5, SAP EHS

Management 1.0 or 2.0; Sybase Unwired Platform

2.1.2: SAP NetWeaver Gateway 2.0; SAP

NetWeaver 7.02

Mobile device support: iPhone, iOS 5.0 or higher

Video:

http://www.youtube.com/watch?v=lP8rHa61S50




Facts and Figures

Updated: 3Apr2012

The SAP EHS Safety Issue mobile app lets any worker log a safety

issue or deviation from the corporate safety policy with a mobile

device by taking photos or videos of it. They can attach up to four

photos or videos and describe the observation by audio recording.

User, location, and date and time information is added automatically.

After recording, the issue is sent to the SAP Environment, Health,

and Safety Management application and an incident or safety

manager is automatically informed. It is then processed by the

professionals. Workers can check items submitted and sort by date,

issue, or status. The app is designed primarily for occasional users.

Submit safety issues with a mobile device, directly upon

detection, following a simple and clear method.

Attach up to four pictures or videos of an observation.

Attach an audio recording of observation details.

Track the status of observations.





Employees need to log an issue with a mobile device.




Facts and Figures

Updated: 3Apr2012

Create quality issues with a mobile device, directly upon

detection of an issue, following a simple and clear method.

Attach up to five pictures of an issue.

Track the status of issues.

The SAP ERP Quality Issue mobile app lets workers log a quality

issue of any type (for example, with a delivery) on a mobile device.

They can assign codes and enter a description and a priority. They

can attach up to five photos and enter reference information (for

example, shipment or order number).

As soon as they submit an issue, it is sent to SAP ERP, which

creates a quality notification. The issue is then processed by other

partners within SAP ERP. In addition, workers can check all issues

recently created and sort by date, issue code, or status. The app is

designed primarily for occasional users.

Role: All authorized users within a company

Target segment: Supply chain and manufacturing LoB

Version: 1.1


Prerequisites:


Unwired Platform 2.1; SAP NetWeaver Gateway

Mobile device support: Web app

Video: http://youtu.be/B-5EbEq43E0





SAP Inventory Manager

Provide technicians and warehouse management staff with the

ability to execute stockroom operations.

Automate manual, paper-based work order processes and give

supervisors real-time visibility into inventory operations.

Integrate inventory operations with other enterprise processes.

Reduce cost of compliance when generating inventory

transactions.




Facts and Figures

Updated: 29May2012

Perform physical and cycle counts quickly.

Check availability of materials while on the job.

Accept and distribute incoming materials by PO.

Pre-pick materials based on work orders.

Track materials by number, work order, bin, location, and so on.

Issue, return, or transfer goods electronically.

Speed receipt and back-order reporting to and from

shipping/receiving.

Boost productivity.

Reduce cost.

Improve regulatory compliance.

Optimize your supply chain.

• Role: Maintenance/field service technicians/

operator

• Target segment:

Enterprise asset management/field

service/supply chain management/

procurement/cross-industry

• Version: SAP Inventory Manager 3.1

• Availability: Q2 / 2012

• Prerequisites: SAP ECC 6.0 SP6; Syclo Agentry 6.0.14

• Mobile device support: Windows Mobile (5.0, 6.0, 6.5, 6.5.x)

Windows 7, Windows XP Professional;


SAP Rounds Manager

Need to provide method to easily collect meter and

measurements readings on the road or in the plant

Need flexible solution that can support complex inspection

processes or specialized inspection processes




Facts and Figures

Updated: 29May2012

Put measurement points/readings directly into SAP EAM/SAP

ERP.

Compare with historic standards and safe ranges.

Generate notifications on the spot.

Trend readings, points, and sequences to avoid emergencies and

outages.

Download rounds by equipment type or name.

Automatically calculate readings, limits, alerts, and collection

frequencies.

• Role: Maintenance/field service technicians/

operator

• Target segment: Enterprise asset management/cross-industry

• Version: Rounds 2.2


• Prerequisites: SAP ERP 6.0 SP6; Syclo Agentry 6.0.14

• Mobile device

support:

Windows Mobile (5.0, 6.0, 6.5, 6.5.x)

Windows 7, Windows XP Professional;

• Video http://www.youtube.com/watch?v=lK_-

RhdPS6M

Boost productivity.

Reduce cost.

Improve regulatory compliance.

Increase asset reliability.

http://www.youtube.com/watch?v=lK_-RhdPS6M





Service commoditization

Increasing customer expectations

Rising cost of fuel and vehicle maintenance

Increasing cost of carrying inventory

Pressure to bolster service related revenue streams

Long cash cycles




Facts and Figures

Updated: 29May2012

• Role: Field service technicians

• Target segment: CRM service installed base/cross-industry

• Version: Service Manager 3.0.0


• Prerequisites: SAP CRM 7.0 SP4; Syclo Agentry 6.0.14

• Mobile device support:

iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3

and later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)

Windows 7, Windows XP Professional,

Android Phone (2.3 and above), Android tablet

(3.0 and above)

Boost productivity.

Reduce service and travel cost.

Gain a 360° view of operations and improve customer

satisfaction.

Protect and increase service revenue and margins.

Manage service orders and create confirmations.

View, look up, update, and transmit data.

Record status, materials, problems, actions, expenses, customer

signatures, and more.

View all relevant customer data.

View equipment/install base listings.

View entitlements.

View contract/service history.

Manage vehicle stock .

Transfer inventory, stock transfer, order/fetch/receipts, external

stock search.



Creation and maintenance of paper-based or electronic 2D

technical documentation require excessive text, multiple

illustrations and/or photos to install, assemble, maintain, or upgrade

products and equipment.

Ineffective deployment and portability of legacy 2D technical

documentation

Excessive costs of language translation and distribution of

traditional technical documentation




Facts and Figures

Updated: 17Sept2012

• View interactive, animated step-by-step 3D visual work

instructions created in SAP Visual Enterprise Author.

Visualize and interact with large complex 3D CAD assemblies

converted with SAP Visual Enterprise Generator.

Select parts or assemblies to view CAD and SAP business

information.

Search, hide, show, and isolate parts and assemblies.

The SAP Visual Enterprise Viewer mobile app enables users to view,

zoom, pan, and rotate interactive 3D data, play step-by-step

animations, and visualize content created with SAP Visual Enterprise

products.

Increased uptime of mission-critical products and assets

improved productivity and utilization of assembly and

maintenance technicians

Improved quality and reduced time to market with clarity in

processes and consistent execution

• Role: Maintenance or shop floor technicians

• Target Segment:

LoB enterprise asset management/

product lifecyle

management/manufacturing

• Version: 1.0.0

• Planned Availability: Q3, 2012

• Prerequisites: SAP Visual Enterprise Generator and/or

SAP Visual Enterprise Author

• Mobile Device Support: Apple iPad 2 and 3, iOS 5.1+


SAP Work Manager

Provide technicians, wherever they are working, with immediate

access to work orders and equipment information.


supervisors greater visibility into maintenance activities.

Integrate maintenance operations with other enterprise processes.

Proactively manage data, devices, applications, and

communications for maintenance workers.




Facts and Figures

Updated: 29May2012

Work order management

Access to asset location, repair history, work order details,

materials needed

CATS ‒ time and attendance

Measurement documents

Guided workflow

Prompt TECO (close) and data completion

Creation of notifications on the spot

Support for SAP EAM (PM) and SAP ERP (CS)

Boost productivity.

Reduce cost.

Gain a 360° view of operations.

Increase asset longevity.

• Role: Maintenance/field service technicians


• Version: Work Manager 5.2/optional: Work Manager for

Energy Delivery add-on 1.2


• Prerequisites: SAP ERP 6.0 SP6, IS-UT 604 SP7 (for Work

Manager Energy Delivery); Syclo Agentry 6.0.14


iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3 and

later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)

Windows 7, Windows XP Professional, Android

Phone (2.3 and above), Android tablet (3.0 and

above)

• Video http://www.youtube.com/watch?v=BtsN4_CCpjA

http://www.youtube.com/watch?v=BtsN4_CCpjA


Procurement


SAP Cart Approval

Companies need to reduce managers‟ workloads by allowing

them to process operative tasks while away from their desks –

during “non-productive” time.

Companies need to improve employee productivity and efficiency

by removing obstacles due to lack of required products and

equipment.

Role: Operational manager

Target segment: Procurement LoB; cross industries

Version (planned

availability):

2.2 – March 2012

2.3 – July 2012

Prerequisites:

Sybase Unwired Platform 2.1; SAP NetWeaver Gateway 2.0; SAP Supplier Relationship

Management application 7.0

Mobile device support: iPhone, iOS 4, iOS 5; RIM BlackBerry Device, OS

5.0, 6.0, 7.0

Video: http://www.youtube.com/watch?v=JI6oidLtqTU




Facts and Figures

Updated: 18Apr2012

The SAP Cart Approval mobile app enables managers to approve

employees„ shopping carts from a mobile device. It lets them react in

a timely manner when shopping carts are created and reduces

approval waiting time.

It eases simple approval and rejection tasks for managers and

speeds decision making and responsiveness by reducing

procurement process time.

Approve or reject shopping carts.

View list of shopping carts to be processed.

View shopping cart and product details.

View requestor or approver details.

Approve or reject individual line items (new).

View cost accounting assignments (new).

http://www.youtube.com/watch?v=JI6oidLtqTU


Sales


SAP CRM Sales

Sales reps‟ call planning and execution process is time

consuming.

The sales cycle is too slow.

Employees need simple access to mapping and Internet

information.




Facts and Figures

Updated: 3Apr012

Access account, contact, lead, opportunity, activity, quotes and

orders, and CRM calendar.

Use sales tools such as account factsheet, surveys, marketing

attributes, and sales asset downloads.

Have multi-language support.

Find leads, customers “near me.”

Find driving directions to customer addresses.

The SAP CRM Sales mobile app enables sales reps to execute

lead-to-order sales processes from a mobile device. It provides

account, contact, lead, opportunity management, call planning, and

execution and lets them create quotes and orders directly from the

device. The app helps reps become more productive, both online

and offline, and accelerates the sales cycle.

The mobile device provides mapping and Internet support. The app

will be available in multiple languages to support geographically

dispersed sales teams.


Target segment: Sales LoB; cross industries

Version: 2.0.1


Prerequisites:

SAP Data Quality Management SDK; Sybase Unwired Platform 2.1; SAP NetWeaver Gateway

2.0; SAP Customer Relationship Management

(SAP CRM) application, 7.0


iPhone, iOS 4.3 or higher, iOS 5; BlackBerry OS

6.0 and 7.0; Windows (touch and non-touch) –

XP, Vista, 7; Android 3.0 tablets

Video: http://youtu.be/dx5Ro7fxPrg

http://youtu.be/dx5Ro7fxPrg



User cannot access customer details in the field.

Project members cannot see address location on map.

Salespeople need to check customers‟ order history.

Role: All employees, project members

Target segment: Sales LoB, cross industries

Version: 2.2




Mobile device support: iPhone, iOS 4.0.0 or higher

Video: http://youtu.be/er14h9YQf9I




Facts and Figures

Updated: 3Apr2012

Search customers and related contacts.

Display customer or contact details.

Add customer and contact data to local address book.

View recent sales orders.

Show customer or contact address on map.

The SAP Customer and Contacts mobile app enables all users to

access customer and contact details directly from mobile device. By

having all necessary customer information and the sales order

history, every employee will be better prepared for meetings. For

faster graphical orientation, the customer and contact location is also

displayed on a map.

http://youtu.be/er14h9YQf9I



Because sales executives meet customers as required, often on

an irregular basis, they need to be ready for meetings on short

notice and be confident that they have all the knowledge needed

to increase sales or deepen the customer relationship.

Sales executives want to be independent of locations, other

people, and time.

Role: Sales executives

Target segment: Sales LoB

Version: 1.0


Prerequisites:

SAP Data Quality Management SDK;

Sybase Unwired Platform 2.1.2; SAP

NetWeaver Gateway 2.0; SAP CRM 7.0

Mobile device support: iPad 1, 2; iOS 4.2 or higher

Video: http://youtu.be/9Y2alMSdQ8c




Facts and Figures

Updated: 3Apr2012

Read up on the latest news and biographies of the people who

are key to your success.

Read up on the latest news about a customer and the customer‟s

business.

View an analysis of the business history you share with your

customer.

Display issues that affect customer satisfaction.

Display open opportunities, opportunities won, and opportunities

lost.

With the SAP Customer Briefing mobile app, you get the facts and

figures you need to prepare for a successful customer meeting,

anywhere and anytime. The app connects to SAP CRM and gives

sales executives a detailed view of the customer‟s business always

at their fingertips.

http://youtu.be/9Y2alMSdQ8c



• Sales reps cannot access financial data and customer invoices in

real time or directly exchange information with the back office.

• Sales reps need to call the back office or accounting team or

send e-mails or faxes to collect the required information.


Target segment: Sales LoB, finance LoB

Version: 3.0 (iOS) and 2.2 (Android)


Prerequisites:

SAP ERP 6.0, support package 15 (or higher);

Sybase Unwired Platform 2.1.2; SAP NetWeaver Gateway 2.0, support package 2; SAP Data

Quality Management SDK

Mobile device support: iOS, Android, Samsung Galaxy SII, HTC

Video: http://www.youtube.com/watch?v=5dGDNw6-Q0s




Facts and Figures

Updated: May242012

Display list of all customers, those classified as critical according

to predefined rules, and favorites.

Display financial details (payments, creditworthiness, and so on)

for a selected customer, and drill down to a single invoice.

Add notes to customers in back-end ERP system (iPad only).

Record and edit customer disputes (iPad only).

Take promises to pay for outstanding invoices (iPad only).

Access archived documents related to a customer and stored in

the back end (iPad only).

Store office documents per customer locally on an iPad.

The SAP Customer Financial Fact Sheet mobile app lets sales reps

check the financial situation of their customers on an iPhone, iPad,

or Android device. They can display all relevant data and drill down

to single invoices. When running on iPad, the app offers unique

collaboration features to improve communication with the accounting

back office.






Sales reps need quick and easy online access to order data.

There is no meaningful overall and shipping status at a glance.




Facts & Figures

Updated: 3Apr2012


Target segment: Sales LoB

Version: 2.1


Prerequisites: Sybase Unwired Platform 2.1; SAP NetWeaver Gateway 2.0; SAP ERP 6.0

Mobile device support: iPhone 3GS; iPhone 4; iPod touch, third

generation: iPod touch, fourth generation

Video: http://youtu.be/jAxv1SdbfLw

When a customer asks “Where's my order?” during a customer visit,

the SAP ERP Order Status mobile app lets sales reps track the

status of the sales order on the spot.

The app addresses a key concern of the customer in a timely and

proactive fashion. Sales reps can check the sales order status at a

glance and understand immediately if there are issues.

Find sales orders using the “My Customers” list or directly by

order number.

Check status at a glance and understand immediately if there are

issues like a delivery block.

Check the shipping status to see if ordered goods have been

issued.

Call or mail in-house contact to solve issues.




Salespeople cannot access material details when in the field.

Material price and availability information needs to be provided to

customers right away.

Salespeople are unable to make a reservation from mobile

device.

Role: Sales representative, account executive


Version: 2.2





Video: http://youtu.be/c__lZI3IZbE




Facts and Figures

Updated: 3Apr2012

The SAP Material Availability mobile app enables users to search for

materials and view the details. Material availability and price

information on customer base can be provided right away and

support users in their daily requests. Allowing users to make material

reservation more easily and directly from mobile device helps to

guarantee maximum customer satisfaction.

Search materials.

View material details.

Check customer-specific pricing and material availability.

Make a reservation.

http://youtu.be/c__lZI3IZbE



Specific sales orders are more important but cannot be tracked.

Salespeople are often not informed about their sales order

changes.

Salespeople do not have the access to necessary information to

be able to follow up on sales orders.

Role: Sales representative, account executive


Version: 2.2





Video: http://youtu.be/EO3v8-VqhTw




Facts and Figures

Updated: 3Apr2012

Subscribe to important sales orders.

Receive detailed order change notifications.

Call or mail directly from the device.

Search and view sales order details and schedule lines.

View sales order partner list and details.

With the SAP Sales Order Notification mobile app, salespeople can

subscribe to sales orders that they would like to track. They

automatically receive a notification with the changes from the

subscribed sales order. The app supports users with the necessary

sales order details and allows them to follow up directly with the

customer.





Service



Service commoditization

Increasing customer expectations

Rising cost of fuel and vehicle maintenance

Increasing cost of carrying inventory

Pressure to bolster service related revenue streams

Long cash cycles




Facts and Figures

Updated: 29May2012

• Role: Field service technicians

• Target segment: CRM service installed base/cross-industry

• Version: Service Manager 3.0.0


• Prerequisites: SAP CRM 7.0 SP4; Syclo Agentry 6.0.14


iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3

and later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)

Windows 7, Windows XP Professional,

Android Phone (2.3 and above), Android tablet

(3.0 and above)

Boost productivity.

Reduce service and travel cost.

Gain a 360° view of operations and improve customer

satisfaction.

Protect and increase service revenue and margins.

Manage service orders and create confirmations.

View, look up, update, and transmit data.

Record status, materials, problems, actions, expenses, customer

signatures, and more.

View all relevant customer data.

View equipment/install base listings.

View entitlements.

View contract/service history.

Manage vehicle stock .

Transfer inventory, stock transfer, order/fetch/receipts, external

stock search.



Creation and maintenance of paper-based or electronic 2D

technical documentation require excessive text, multiple

illustrations and/or photos to install, assemble, maintain, or upgrade

products and equipment.

Ineffective deployment and portability of legacy 2D technical

documentation

Excessive costs of language translation and distribution of

traditional technical documentation




Facts and Figures

Updated: 17Sept2012

• View interactive, animated step-by-step 3D visual work

instructions created in SAP Visual Enterprise Author.

Visualize and interact with large complex 3D CAD assemblies

converted with SAP Visual Enterprise Generator.

Select parts or assemblies to view CAD and SAP business

information.

Search, hide, show, and isolate parts and assemblies.

The SAP Visual Enterprise Viewer mobile app enables users to view,

zoom, pan, and rotate interactive 3D data, play step-by-step

animations, and visualize content created with SAP Visual Enterprise

products.

Increased uptime of mission-critical products and assets

improved productivity and utilization of assembly and

maintenance technicians

Improved quality and reduced time to market with clarity in

processes and consistent execution

• Role: Maintenance or shop floor technicians

• Target Segment:

LoB enterprise asset management/

product lifecyle

management/manufacturing

• Version: 1.0.0

• Planned Availability: Q3, 2012

• Prerequisites: SAP Visual Enterprise Generator and/or

SAP Visual Enterprise Author

• Mobile Device Support: Apple iPad 2 and 3, iOS 5.1+


SAP Work Manager

Provide technicians, wherever they are working, with immediate

access to work orders and equipment information.


supervisors greater visibility into maintenance activities.

Integrate maintenance operations with other enterprise processes.

Proactively manage data, devices, applications, and

communications for maintenance workers.




Facts and Figures

Updated: 29May2012

Work order management

Access to asset location, repair history, work order details,

materials needed

CATS ‒ time and attendance

Measurement documents

Guided workflow

Prompt TECO (close) and data completion

Creation of notifications on the spot

Support for SAP EAM (PM) and SAP ERP (CS)

Boost productivity.

Reduce cost.

Gain a 360° view of operations.

Increase asset longevity.

• Role: Maintenance/field service technicians


• Version: Work Manager 5.2/optional: Work Manager for

Energy Delivery add-on 1.2


• Prerequisites: SAP ERP 6.0 SP6, IS-UT 604 SP7 (for Work

Manager Energy Delivery); Syclo Agentry 6.0.14


iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3 and

later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)

Windows 7, Windows XP Professional, Android

Phone (2.3 and above), Android tablet (3.0 and

above)

• Video http://www.youtube.com/watch?v=BtsN4_CCpjA

http://www.youtube.com/watch?v=BtsN4_CCpjA


Supply Chain






business impact.





guard, receptionist



• Version: 1.0.0


• Prerequisites:








Facts and Figures

Updated: 29May2012











SAP Transport Notification and Status

Driver needs planning information.

Planner needs execution information from the driver.




Facts and Figures

Role: Truck driver

Target segment: Transportation LoB

Version: 1.2


Prerequisites:


Unwired Platform 2.1; SAP NetWeaver Gateway; SAP Transportation Management

8.0, SAP Event Management 7.01

Mobile device support: Android-based Smartphone

Video: http://youtu.be/ttx4MVmDFGE

With the SAP Transport Notification and Status mobile app, you can

display freight order details and report the status of your delivery

using predefined events on your mobile device.

Display a list of assigned, open freight orders that are valid for a

certain time frame.

Display details for a freight order.

Display details for a stop.

Display freight units for a stop.

Display events for a stop.

Display information about a freight order on a map.

Confirm an event for a stop after completing the corresponding

activity.

Report a delay for an event.




Companies have no integrated business-to-business process

through which they can easily send requests for quotation (RFQs)

to carriers.




Facts and Figures

Updated: 3Apr2012

Receive new RFQs.

Respond to RFQs, and include changes to dates and prices.

Check addresses and routes on the map.

E-mail or phone the contact person.

Create a calendar entry for awarded tenders.

Check other appointments in the calendar.

The SAP Transport Tendering mobile app enables a carrier, such as

a trucking company, to receive requests for quotation (RFQs) for a

potential freight delivery. Carriers can accept RFQs directly, reject

them with a specified reason, or accept them with changes.

Role: Carrier

Target segment: Transportation LoB

Version: 1.2


Prerequisites:


Unwired Platform 2.1; SAP NetWeaver Gateway; SAP Transportation Management 8.0

Mobile device support: iPhone 4.x

Video: http://youtu.be/TSBVWRXkNUc

http://youtu.be/TSBVWRXkNUc

Industry Apps

Consumer Products



Provide anywhere, anytime access to merchandising-related data

Improve efficiency and productivity of sales representatives

Ensure compliance with product placement agreements and

promotions




Facts & Figures

Updated: 16July2012

Role: Merchandiser

Target Segment: LoB Sales; Cross Industries

Version: 2.0.1

Planned Availability: 2.0.1 December 2012

2.0.2 July 2012

Prerequisites:

Sybase® Unwired Platform MBO/ABO SDK;

Sybase® Unwired Platform MBO; JCO

Connector, SAP CRM 7.0 EhP1/SP8, ERP

6.0 SP15

Mobile Device Support: Windows Mobile Prof. Edition 6.x;

iPhone 3.0, 4.0; IPad 1.0, 2.0, 3.0

Video:

http://www.youtube.com/watch?v=aFOGrbc

DEuM

Access history of previous visits, notes, and photos and videos,

and execute and reschedule visits.

Calendar functionality to schedule, view and reschedule visits .

Conduct surveys and product and retail audits to check for

stocks, promotion-compliance and planogram checks.

Manage customer and product information (history of previous

interactions, contact information, and customer, product lists).

Create and manage products .

Create new sales orders that link to SAP ERP sales orders.

View and analyze the store performance metrics using analytics

Retail visits are critical to better selling brands and products. With

the Mobile Retail Execution for SAP CRM application, you can help

ensure anywhere, anytime access to relevant information and

functionality from mobile devices.

This enhances the productivity of your sales representatives during

store visits, provides your merchandisers and promotions planners

with critical insights, and maximizes value from the SAP® Customer

Relationship Management (SAP CRM) application.



Industry Apps

Healthcare


SAP Clinical Task Tracker

Doctors and nurses rarely get a comprehensive overview on their

open tasks.

Tasks are spread over different places and hard to process and

confirm.




Facts and Figures

Updated: June 13 2012

Native built application available for Apple iOS and Android

devices ‒ from smartphones to tablets

An extension to SAP EMR Unwired

Based on the SAP mobile server for healthcare component

Back-end adapter for Siemens i.s.h.med (EhP4-5, consulting

solution) available ‒ third-party systems can be connected via

WebServices

During their daily ward rounds, physicians and nurses write down

patient-related tasks. Tasks can be as simple as “patient Miller

needs a new bed-sheet” but also complex like “patient Miller needs

to get a specific x-ray done with a specific contrast liquid.” After the

ward round, the tasks have to be processed and confirmed. SAP

Clinical Task Tracker mobile app supports medical workers by

presenting the tasks in a structured way that allows fast processing

and confirmation. Different patient lists targeting specific types of

tasks also allow for focused processing.

Role: Healthcare professionals

Target Segment: Healthcare providers

Version: 2.0

Planned Availability: June 2012 – Apple Version

Q4 2012 – Android Version

Prerequisites: SAP EMR Unwired

Mobile Device Support: iPad, iPhone (3GS, 4, 4S) and iPod

touch


SAP EMR Unwired

Doctors need patient related info at patient‟s point of care (i.e.

bedside)

Critical information is often not available when needed

Data can‟t be captured via mobile device

Relevant images are distributed and are hard to find

Role: Healthcare Professionals

Target Segment: Healthcare Providers

Version: 2.0

Availability: June 2012 – Apple Version

Q4 2012 – Android Version (planned)

Prerequisites:

SAP Mobile Platform – either full license

(7011839) or limited runtime (7011675)

Optional: SAP Afaria (7010742)

Mobile Device Support: iPad, iPhone (3GS, 4, 4S) and iPod

touch

Video:

http://www.youtube.com/watch?v=lcc1sQ

yY8ZE




Facts & Figures

Updated: 06 August 2012

Native built application available for Apple iOS and Android

devices - from Smartphones to Tablet

EMR supports physicians by offering up-to-date information like

Vital Signs, Images* (X-rays, CT, etc.), Progress Notes, Contact

information, Diagnosis, Procedures and Problems.

Easy Clinical Data Entry – incl. Multimedia content

Based on SAP Mobile Server for Healthcare

Connectivity to Clinical Backend Systems:

Backend adapter for Siemens i.s.h.med available

Other 3rd party systems connected via WebServices

SAP EMR Unwired provides healthcare professionals instant

access to the electronic medical record of their patients.

Physicians working in hospitals (who are mobile workers by

nature) have all relevant information instantly available at their

fingertips without having to search in a paper based patient info

Easy and simple interaction with the Clinical Information System

can be started at the point of care.

* Images are not of diagnostic quality

http://www.youtube.com/watch?v=lcc1sQyY8ZE

http://www.youtube.com/watch?v=lcc1sQyY8ZE

Industry Apps

Insurance


Role: Insurance sales agent

Target segment: Insurance

Version: 1.0


Prerequisites:

Sybase Unwired Platform 2.1.2; Gateway 2.0

support package 3; SAP ERP 6.0, enhancement

package 4; SAP Policy Management application,

5.1 support package 3

Note: The app can also run without SAP Policy

Management for pure claim display


iPhone 3GS, 4, 4s; iPod Touch, third or fourth

generation: minimum required operation system:

iOS 5.0

Video: http://www.youtube.com/watch?v=L5q7Sz5KnNA


Insurance sales agents need to access policy and claim details of

policyholders anywhere and anytime, enabling them to better

manage and grow the business.




Facts and Figures

Updated: 3Apr2012

The SAP Policyholder Lookup mobile app gives you increased sales

insight by providing immediate access to the latest customer

information, which improves customer service due to full insight into

customer situations.

It decreases call volume for the back office regarding claim status

and policy coverage and extends the value of enterprise applications

by enabling mobile business processes.

Display all relevant insurance policy and claim information for a

specific customer, optionally drilling down to the detail level, such

as premium payments, coverage, claim payments, and so on.

Review customer coverage situation to serve your customer

better and increase success of sales opportunities.

Access up-to-date customer information, including insurance

policies and claims from remote locations.

Industry Apps

Public Sector


SAP Citizen Connect

After regional disasters (storm, flood, fire, earthquake),

emergency response and citizen service centers are

overwhelmed logging calls about damages; even on a good day,

they are overwhelmed with quotidian calls about nonemergency

issues.

There are no convenient self-service features for citizens to log

issues 24/7, from where ever an issue is found.

Processes to route and address citizen service requests are

manual, requiring expensive personnel.




Facts and Figures

Updated: 3Apr2012

Role: Citizen

Target segment: Public services, local authorities,

universities, (soldiers, employees)

Version: 1.0

Planned availability: October 2011

Prerequisites: SAP NetWeaver Gateway 2.0; SAP ERP

6.0, CRM 7.02

Mobile device support: iPhone, iOS 4; iPad 2

Video: http://youtu.be/jAxv1SdbfLw

The SAP Citizen Connect mobile app lets citizens report issues

quickly and conveniently on the spot to their local authorities at any

time. Using mobile devices, they can take a picture of the issue,

categorize it, and describe it. The built-in GPS locates the reporter

automatically. Citizens receive status updates on reported issues.

Have city-specific branding – “Put your mayor‟s brand in your

citizen‟s hand.”

Allow citizens to quickly submit issue reports and get status

updates on mobile devices, promoting civic engagement.

Create cases in SAP CRM or notifications in SAP ERP.

Let customers issue categories, allowing for adaptation to

seasons or sudden events.

Enable self-service and categorization, letting you optimize and

automate large parts of the service-provisioning process.


Industry Apps

Retail



• Store managers and associates on the floor need to help

customers find the sales price or availability of a single article.

• Managers and associates would like to an address out-of-stock or

an over-stock situation of a single article in the store as soon as

they notice it.

• Role: Store manager, store associate

• Target segment: Retail industries

• Version: 1.0

• Planned availability: April 2012

• Prerequisites:

Sybase Unwired Platform 2.1.2; SAP

NetWeaver Gateway 2.0; SAP ERP 6.0,

enhancement package 4

• Mobile device support: iPhone, iOS 5




Facts and Figures

Updated: 3Apr2012

The SAP In-Store Product Lookup mobile app enables a store

manager or store associate to provide price and stock information on

a single article and optionally trigger spoilage or stock corrections.

With the app, store managers and associates have the tools they

need on their smartphone to help customers find products and to

manage out-of-stock and over-stock.

View article text, sales price, promotions, stock, expected goods

receipts, and sales history of an article.

View the stock in neighbor stores through a simple list or Google

maps.

Display essential data about neighbor stores (address, phone

number).

Post stock correction or spoilage of a selected article.



Leading retailers have discovered two things that are transforming

the role of the retail store manager:

1. An educated and empowered store manager is the single most

important human asset to have out on the sales floor.

2. Store managers spend too much time in the back room and

staying on top of everything is a massive challenge.

• Role: Store managers

• Target Segment: Retail

• Version: 1.0


• Prerequisites: SAP POS Data Management 1.0

• Mobile Device Support: iOS tablet devices




Facts and Figures

Updated: 11May2012

Note: July release will consider only the performance capabilities.

• Performance: Gain real-time visibility into key store performance

metrics; manage store budgets and know what is selling well.

Collaboration: Share insights and collaborate with other store

managers; receive timely notifications from corporate.

People: Organize the perfect workforce schedule ; assign tasks

to staff and track completion.

Having access to real-time information on store performance

empowers store managers to implement corrective actions sooner to

meet plan. Additionally this mobile application allows them to

accomplish store tasks quickly and accurately.

Store managers will spend more time on the sales floor and

productivity will dramatically improve. Store managers will be able to

continue managing their store‟s people, merchandise, and

profitability while enhancing the customer shopping experience on

the sales floor.

Industry Apps



• A new order can be created on the spot or saved for later

processing.

• Items can be added to the order by using a product catalog.

Items can be added to a favorites list, to enable an order template

functionality.

• Past orders can be used as a template for new orders.

• Information on each product is accessible on the mobile device.

• Information on past orders of a specific product is available for

managing a more accurate replenishment process.

SAP ERP Customer Order Entry

Store managers are challenged with ensuring that the right

products are on the shelves to satisfy customers today and must

react quickly to out-of-stock and changes in demand.

Out-of-stock situations are competitive opportunities so timely

response is critical.

• Role: Employee at a customer‟s location, in charge of

ordering products

• Target Segment: Wholesale distribution industry or any other

business-to-business scenarios (CPG)

• Version: 1.0.0


• Prerequisites: SAP ERP 6.0, Sybase Unwired Platform 2.1.2,

Gateway 2.0 SP03




Capabilities Facts and Figures

Updated: July 30 2012

Enables store managers to create new orders for your products from

their iPhone to ensure the right products are in-stock and on the

shelves. With SAP ERP Customer Order Entry, store managers can

create new orders by looking for a product in a catalog or by

populating it from past orders.

Analytics Apps


SAP BusinessObjects Explorer

Difficult to access relevant information when outside the office

Customer expectations not met or questions not answered

Limited visibility to time critical information

Limited to working with report & dashboards created by others




Facts & Figures

Updated: July132012

• Role All

• Target Segment: All

• Version: 4.1

• Planned Availability: May 2012

• Prerequisites: SAP BusinessObjects Explorer

• Mobile Device Support: iPhone; iPad

• Video

http://www.youtube.com/watch?v=HcN_Ig

Cl4bI&feature=youtu.be

Search across all data sources for contextual exploration

Automated relevancy and chart generation

High performance and scalability

Connect to BI OnDemand and share your results instantly

Augmented Reality

Simple to setup and manage – quick time-to-value

SAP BusinessObjects Explorer brings together high-performance in-

memory acceleration with intuitive search and exploration.

Users can search and explore large volumes of any enterprise data

to answer „on the fly‟ questions, discover relationships, and uncover

root causes.

You can bring BI to all business users with immediate insight at the

speed of thought - without needing assistance from business

analysts or IT




SAP BusinessObjects Mobile




Facts & Figures

Updated: July132012

• Role: Any role

• Target Segment: Line of Business or Industry

• Version: 4.1

• Planned Availability: May 2012

• Prerequisites: SAP BusinessObjects

• Mobile Device Support: iPad, iPhone, Android phone/tablet,

BlackBerry, Windows Phone, Symbian

• Video http://www.youtube.com/watch?v=cUCPV

AgiG3U&feature=youtu.be

Often disconnected from the enterprise, yet still need to make

time-critical decisions

Difficult to access relevant information when outside the office

Business questions not answered when they arise

Device-shift from PC/laptop to tablets

New engaging, interactive experience for business users

Native applications that leverage form factors, interfaces,

gestures

Simple to setup and manage – quick time-to-value

Leveraging the Business Intelligence platform for content and

user management

This application allows you to access your Web Intelligence and

Crystal reports directly on your Mobile Device.

With SAP BusinessObjects Mobile, users can intuitively access,

navigate, and analyze their reports - optimized for the Mobile Device

- without a need for additional training.

You can easily and quickly reach users who don't normally use BI

tools on a desktop.




SAP Strategy Management

Business users, senior leaders, and frontline workers need to be

able to review and act on business performance information any

time, any place.

Organizations need a software solution that facilitates on-the-fly

reporting and analysis of business performance.

• Role: Business analysts, senior managers, others

• Target segment: LoB and industry agnostic

• Version: 1.3

• Planned availability: February 2012

• Prerequisites: SAP Strategy Management 7.5 or later

• Mobile device support: iPad

• Video:

https://saptube.pal.sap.corp:50000/saptube/busi

ness_analytics?guid=iPad_Application_for_Strat

egy_Management20110809144710




Facts and Figures

Updated: 4Apr2012

• Review organizational performance, and initiate course correcting

actions as needed.

• Respond to alerts and status updates.

• Participate in threaded discussions related to organizational

performance.

• Review organizational performance data while disconnected from

your organization‟s network – while on a plane, for example.

The SAP Strategy Management mobile app enables organizations to

manage the goals, initiatives, and metrics created to drive

organizational performance. It extends the solution‟s value to mobile

users.

https://saptube.pal.sap.corp:50000/saptube/business_analytics?guid=iPad_Application_for_Strategy_Management20110809144710








business impact.





guard, receptionist



• Version: 1.0.0


• Prerequisites:








Facts and Figures

Updated: 29May2012










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