santa laizane lotta haukipuro center for internet excellence university of oulu, finland
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Preliminary experiences with test user online forum PATIO in a multi-contextual Living Lab environment. Santa Laizane Lotta Haukipuro Center for Internet Excellence University of Oulu, Finland. ISM2012 Innovation through Social Media, Oslo, December 3, 2012. Accessibility. Flexibility. - PowerPoint PPT PresentationTRANSCRIPT
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Preliminary experiences with test user online forum PATIO in a multi-contextual Living Lab
environmentSanta Laizane
Lotta HaukipuroCenter for Internet Excellence
University of Oulu, Finland
ISM2012 Innovation through Social Media, Oslo, December 3, 2012
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Flexibility
Connectivity
Accessibility
DiversityEase of use
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User involvement in developing PATIO
online survey at PATIO January – April, 201249 test users115 comments
“I feel that the reward points system has proved its effectiveness since many online users have been participating in the discussion” (test user A)
“Colors can be always discussed because there
are many tastes” (test user B)
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Key lessons learned:
provide interesting test projects
“Reward points have been encouraging, but, of course, suitable projects for one’s profile should be provided often” (test user C)
provide incentives for test users
“I think it will definitely enhance active participation because people will feel more motivated when they can receive a reward” (test user D)
give feedback
