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LG Electronics going green?
TU Delft SSPM Environmental Management Systems
Sanne de Groot, 30 December 2011
st. nr. Leiden: 1190431, Delft: 1188313
This report investigates the environmental policy o
!G "lectronics in its conte#t and $ith other
electronics companies in partic%lar& The main
so%rces o inormation are environmental reports
rom !G"& 's in the period rom 200( to 2008 there
are only s%stainability reports available and no
environmental reports, the environmental reports
rom 2002, 2004, 200), 2009 and 2010 are st%died&
'll inormation abo%t !G" is rom these reports&
The rame$or* rom the boo* Creating Ecological
Value +oons 2009- is %sed to str%ct%re the
inormation&
.n addition $e have set criteria that $e handle %nder
strategies as indicators o ecological val%e/
• s%pply chain
• material scarcity
• haardo%s
• recycling
• energy emissions
• prod%ct %se phase
These criteria are assessed in the chapter Strategies&They $ill help to ans$er the research %estion/ o$
can the changes in the ecological strategy o !G" be
%nderstood by loo*ing at internal dynamics and
conte#t%al events
Contents
'bbreviations 1
'- strategic position 1 Market
!"erations
- deinition o ecological val%e 2#eduction of environmental effects $
Legitimate %usiness $
5- ro%tines 3
&ormative '
Co(rdinative '
!"erative '
D- strategies 4
Cost reduction and com"liance )
*ood governance and stake+olders )
,e- green markets )
5oncl%sions 4
6eerences )
Abbreviations
5S6 5orporate Social 6esponsibility
""S "nergy, "nvironment, Saety and ealth
".55 "lectronic .nd%stry 5itienship 5oalition
"76 "#tended 7rod%cer 6esponsibility
"%7 "nterprise %niied 7rocess directive
!5' !ie 5ycle 'ssessment!G" !G "lectronics
6"'5 6egistration, "val%ation, '%thorisation and
restriction o 5emical s%bstances
6oS 6estriction o aardo%s S%bstances
directive
S5 S%pply 5hain anagement
""" aste "lectrical and "lectronic "%ipment
A) strategic position
Market
The mobile phone mar*et is inl%enced by telecom
providers that let their c%stomers replace their
phone every t$o years& 'n other development o the
last e$ years is the pop%larity o smart phones that
have ast development in ashion and sot$are&
:pcoming mar*ets li*e .ndia are as*ing or simple
phones& !G" is s%ccess%l $ith rerigerators and air
conditioning %nits& 5ons%mer a$areness is mostly
aimed at labo%r conditions and political aspects o
cobalt mining& 5S6 and h%man rights aspects are
o%tside the bo%ndary o this report& Global $arming
is p%t on the agenda $ith /n 0nconvenient Trut+&
Government reg%lations are increasingly important
rom 2003& The ;yoto protocol is ratiied by the
6ep%blic o ;orea& 'chieving the greenho%se gas
targets rom ;orea is done in cooperation $ith
companies& ;orea also made reg%lations abo%t
recyclability $ith "76 reg%lations& "%ropean
reg%lations li*e ""S, "%7, 6oS and 6"'5 have to
be obeyed in order to prod%ce or the "%ropean
mar*et&
Operations
Technology o !G "lectronics consists o the design,
man%act%re and distrib%tion o electronic devices&
Some parts $ill be bo%ght rom s%ppliers b%t the
inal assembly is done in actories o$ned by !G"&
ost o these actories are located in 5hina& This is
%nli*e most electronics companies $ho o%tso%rce
the man%act%ring& !G" has a relative large inl%ence
on the prod%ction chain and is more v%lnerable to
negative p%blicity on its actories& 'lso the recycling
o %sed appliances is done $orld$ide by !G"&
1<)
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S%pply 5hain anagement +S5-
5orporate Social 6esponsibility +5S6-
green
""S
B) definition of ecological value
Reduction of environmental effects
The environmental eorts rom !G "lectronics are
aimed at red%cing the environmental impacts rom
its prod%cts d%ring the entire lie cycle& The irst
environmental reports rom 2002 to 2004 have p%t
the $ater and energy %se d%ring the prod%ction
central& This is deco%pled rom the economic
gro$th& This so%nds li*e a red%ction o
environmental eects b%t it is only relative to the
prod%ction, not in absol%te sense& 'lso saety and
health are being addressed as part o the ""S
policy&
ore topics are deined rom 200)& ;orean and
"%ropean reg%lations are p%tting prod%ct recycling,
health and energy %se on the agenda& 'nd
environmental aspects are becoming more comple#&
This greater comple#ity is a res%lt o both internal as
e#ternal sta*eholder involvement +lec*er, ;ersten
and eyer 200)-& .nternal and e#ternal
environmental a$areness is p%shing this
involvement&
.n 2010 there is a tendency to prod%cts $ith an
environmental beneit li*e energy prod%ction and
$ater p%riication& !G" is =%mping in ne$ mar*et
opport%nities li*e eicient air conditioning %nits& The
%nderlying technology is still conventional and aimed
at red%cing the environmental impact&
Legitimate business
To be accepted as a ma=or player and be an attractive
employer, every company needs to act legitimate&
"ven i environmental concern is not the core
b%siness, a company $ill try to give itsel a green
image& 5riticism on the mobile phone ind%stry is
mostly beca%se o illegal mining practices in 5ongoby rebels +6a= 2011-& >rom 2009 on this is mentioned
in the reports and that illegal mining $ill not be
allo$ed& !abo%r conditions in actories are ollo$ing
local reg%lations li*e a minim%m age o 1) years in
;orea& !G" is not maintaining e#tra strict labo%r
conditions&
"#ternal a%dits li*e the G%ide to Greener "lectronics
+Greenpeace 2010- can determine the companies
rep%tation& anning o 7?5 and >6s ca%sed the
score o !G" to improve the 2009 score& '$ards orits prod%cts and prod%ction methods are highlighted
as a distinctive eat%re in the reports& .n 2002 a$ards
are abo%t saety and health d%ring prod%ction, in
2010 more abo%t the prod%cts themselves&
.t is dangero%s to dra$ concl%sions rom the $ord
co%nt belo$& >irstly the n%mber o pages diers or
each report& Secondly a $ord li*e green can be %sed
in dierent conte#ts li*e greenho%se& 'nd thirdly
systematic deviations can occ%r& 'll the reports
st%died have the $ord @green@ in their name andnone %se page headers& The %se o @green@ seems to
be rising over the years& This might mean that !G"
thin*s a green image is more important no$& Ar the
vocab%lary has chained rom precise +""S, S5- to
more general +green, 5S6-&
2<)
2002 2003 2004 2005 2006 2007 2008 2009 2010
0
50
100
150
200
250
300
350
&igure 1 -ord count for EES21 Su""ly C+ain
Management1 green and Cor"orate Social
#es"onsi%ility including a%%reviations. Solid
lines are in environmental re"orts and das+ed
lines in sustaina%ility re"orts. See a%ove for an
evaluation.
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C) routines
ormative
>ormative ro%tines are getting more transormative&
This comes rom a changing deinition o ecological
val%e& The company is not visibly trying to inl%ence
p%blic policy& . this is the case than ormative
ro%tines are stable as orm%lated by oons +2009-&
The ;orean government on the other hand has
ambitions that inl%ence many ;orean companies
+"D7 2010-& !G"@s changes are mostly driven by
reg%lations b%t some environmental meas%res are
called @vol%ntary@ in the reports& ormative routines
are managed by the "nvironmental 5ommittee rom
1992 and later more specialied committees&
Be#t to reg%lations, imitation +oons 2009- o other
electronics man%act%rers co%ld be a driver behind
environmental development& Ather companies li*e
Bo*ia +Schoon 2011-, 7 +Schipper 2011- and Sony
"ricsson +a**in* 2011- earlier adopted
transormative strategies&
34it+ a goal of 5*lo%al To" ' %y $667 in electronic
and 0T industries1 L* Electronics makes every effort
to %e a -orld class com"any1 -+ic+ ac+ieves
environmentally friendly and sustaina%le
develo"ment and meets its social res"onsi%ility.3
+!G" 2004-& 5S is a tool to reach and sec%re this
goal& This higher ambition is a point $hen ormative
ro%tines are getting more transormative&
Co!rdinative
!ie cycle thin*ing is deeply integrated so
coCrdinative ro%tines are dynamic& .mplementation
o g%idelines is done in a time rame o ;orean
prod%cts<plants irst, to a larger application the years
ater& >or e#ample .SA14001 certiication is as*ed
rom s%ppliers rom 200(& The greenho%se gas policyalso sets targets or its s%ppliers or the year 2020&
The 2010 report addresses sta*eholders as the *ey
or improvement o ecological val%e& "uppl# c$ains
are being assessed %pstream to prevent illegal
mining and bad $or*ing conditions& 'lso
do$nstream there are initiatives or prod%ct labeling
to have a distinctive eat%re in the mar*et $ith less
harm%l s%bstances and lo$er energy %se&
OperativeAperative ro%tines o !G" are mostly dynamic in the
sense that the environmental impact o prod%cts are
ta*en into acco%nt& Material scarcit# has been
addressed since the 2002 report in the orm o !5'@s&
o$ever these iss%es are not being transormed into
collaborative system $ith other companies& So a
transormative step seems missing& a*ing
demo%ntable and rec#clable prod%cts is developing
rom 199( $ith the 'T6AiD program& The collection
and recycling program is set %p in 2003 to comply
$ith "76 and """ reg%lations& CO% red%ctiontargets rom 200) are realied in 2008 and 2009&
3<)
&igure $1 e8ternal dynamics and routines L*E adding u" to t+e rig+t
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&) strategies
Strategies are the e#ec%tion o ro%tines b%t some go
%rther than the overall vision and react on certain
circ%mstances&
Cost reduction and compliance
6ed%ction o energy and $ater %se is mainly being
done rom cost eiciency& This only aects the
companies o$n activities so it is a stable strategy&
Government reg%lations are leading or most change
processes& !abo%r conditions, saety and health are
ollo$ing local reg%lations& >rom 200) there is an
increased activity o vol%ntarily initiatives and
targets& 'a(ardous materials are vol%ntarily being
replaced or certain applications or totally banned&
?ol%ntary red%ctions co%ld be a res%lt rom
dereg%lation and to prevent more reg%lations& The
2010 report mentions stricter reg%lations on energy
eiciency as a ris*& This is also stable strategy&
Good governance and stake$olders
5ollaboration $ith suppliers is already done in 2004
$hen !G" $as giving technical assistance to adopt
the ""S policy&
Materials are in the irst place made lighter& This
ma*es them also more cost eective $hich is a
stable strategy& 6ecycled and bio content is %sed $ith
environmental reasons so it is getting more dynamic&
Energ# and $ater savings are irstly done in cost
eective order& !ater emission red%ctions are
promoted by the ;orean government& >rom 2009 the
emission red%ction targets e#tend to the s%ppliers
$hich is a more dynamic strategy&
e* +green+ markets
!"D lights, thin ilm solar cells, smart grids and $ater
treatment are the latest products o !G "lectronicsthat have a green image& This is going in the
direction o a transormative strategy& 7art o this
co%ld be related to image b%ilding and so called
green$ashing& The scale o these activities is small in
comparison $ith other prod%cts b%t has a potential
to gro$ i governments *eep promoting them&
eca%se they are creating ne$ prod%ction and
cons%mption systems they have transormative
aspects& o$ever transmission to other companies is
missing&
Conclusions
The strategic position o !G" has had a gro$ing
governmental and sta*eholder inl%ence in the last
ten years& To remain legitimate !G" has ad=%sted its
deinition o ecological val%e& The strategy is getting
more dynamic as a res%lt o this& 6o%tines are
changing less visible& This co%ld be beca%se the oc%s
o the reports is on res%lts and best practices&
The diverse meas%res can be e#plained $ith the
comple#ity& .t is impossible to predict ho$ meas%res
$ill contrib%te to a green image& Strategies that
ma*e activities loo* transormative are then l%r*ing&
>or !G" this might also be the case $ith 7? and
$ater p%riication activities& o$ever i there is
eno%gh demand these niches co%ld gro$&
.n comparison $ith other electronics man%act%rers
!G" is a bit late to develop a dynamic strategy& This
co%ld be a res%lt o oc%sing on lo$ cost prod%cts&
ith the goal o being a ma=or player it is logical to
adopt a dynamic or even transormative strategy&
4<)
&igure '1 strategies L*E adding u" to t+e rig+t
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